Total 3,817 process improvement manager job vacancies in F&B / Tourism / Hospitality category in Singapore

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

Description

Corporate Communications will be in charge of sharing and safeguarding information to internal and external audiences / stakeholders and engage them in a bid to manage brand perception and organization’s goals. Using corporate communications, the team aims to champion a strong branding image of giving children a good start in life and as thought leaders in the Early Childhood Development sector while maintaining a positive reputation within both social service and early childhood sectors and bridge information gaps between KidSTART and Ministries.

Key Responsibilities

Corporate Branding

• Build, maintain & safeguard KSL’s corporate reputation by creating favourable messaging around KidSTART, and lead with good reputation, internally and externally.
• Manage Crisis Communications and Communication protocols within internal and external stakeholders.
• Be the custodian of KSL’s corporate identifiers (eg: Logo, tagline), branding tools and collaterals.
• Dissemination & enforcement of branding guidelines with KSAs and partners.

External & Internal stakeholder engagement

• Maintain good relations and oversee communications between government stakeholders and internal teams (eg: HR & IT, MSF/ComLink & ECDA)
• Support all external engagements that KSL is engaged or involved in (eg: Conferences & Panel discussions, ECC, SSDB).

External & Internal communications

• Lead, coordinate and translate formal / corporate related communication reporting & articles. (eg: Annual reports, Journal articles, Researches)
• Work with internal teams to come up with a system & content to communicate corporate information within the organization.
• Formulate and uphold communication policies.

Competencies

• Degree holder with at least 5 years of relevant working experience in the social service or non-profit sector or related sector
• At least 5 years of corporate communication experience
• Able to lead and handle projects timely and effectively with an eye for details
• Excellent independent team player with good interpersonal and communication skills.
• Good facilitation skills and ability to engage and influence different stakeholders.
• Translator for Malay reporting/articles. Proficiency in Malay is an advantage.

Role:

Operations:

• Oversee and manage all facets of shipping agency operations, ensuring adherence to company policies and industry standards.
• Serve as the main client contact, fostering strong relationships and resolving any arising issues.
• Track and evaluate operational performance, generating reports and offering recommendations for ongoing improvement.
• Lead a team in executing ship agency services, coordinating vessel arrivals and departures, and working closely with ship owners, charterers, and other relevant stakeholders.

Business Development:

• Drive business growth and establish solid connections with key stakeholders in Singapore, specifically within port agency services.
• Maintain and nurture relationships with existing clients.
• Organize hospitality arrangements for clients visiting Singapore.
• Actively gather and act on customer feedback to enhance service quality.

Requirements:

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• At least 5 years of experience in shipping agency operations or port management, with a minimum of 2 years in a managerial position.
• In-depth understanding of shipping regulations, port operations, and agency services.
• Proven ability to collaborate effectively within a team and work independently.
• Possesses strong business acumen, high energy, a proactive mindset, and a focus on achieving results.

Main Duties & Responsibilities

Overall in-charge of Restaurant Manager duties for daily restaurant operations

Be a strong customer service professional

Manage roster/staffing requirements and other restaurant management duties

Ability to handle restaurant reservations, emails, enquiries is a plus

Experience Requirements

At least 3 year(s) of working experience in the related field is required for this position

Other Requirements:

Required skill(s): MS Excel, Word, Google Sheets/Drive

Strong organisational skills

Managers specialising in Food/Beverage/Restaurant Service or equivalent

Engaging and outgoing personality

Team player

Benefits Include

5-Day Work Week

Bonus incentives and perks

Other Details

Walking distance MRT (Central area)

Staff meals provided

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

Responsibilities:

Operational Oversight:

Oversee all aspects of daily restaurant operations, including front-of-house and back-of-house activities.

Monitor and manage staffing levels, ensuring adequate coverage during peak hours.

Implement and enforce standard operating procedures to maintain efficiency and quality standards.

Address any operational issues promptly and effectively.

Customer Experience:

Ensure exceptional customer service standards are maintained at all times.

Monitor guest feedback and take appropriate action to address any concerns or complaints.

Train and mentor staff to deliver excellent customer service and uphold the restaurant's reputation.

Staff Management and Development:

Recruit, train, and supervise restaurant staff, including servers, chefs, and kitchen staff.

Conduct performance evaluations and provide feedback to employees.

Develop and implement training programs to enhance staff skills and knowledge.

Financial Management:

Monitor restaurant expenses and budget allocation to ensure profitability.

Prepare and analyze financial reports to track performance and identify areas for improvement.

Health and Safety Compliance:

Ensure compliance with health and safety regulations and food safety standards.

Conduct regular inspections to maintain cleanliness and sanitation standards.

Address any health and safety concerns promptly and take appropriate corrective action.

Qualifications:

Proven experience in restaurant management, with a minimum of 2 years in a similar role.

Strong leadership and management skills, with the ability to motivate and inspire a team.

Excellent communication and interpersonal skills.

Sound knowledge of restaurant operations, including food and beverage service, inventory management, and customer relations.

Familiarity with restaurant software and POS systems.

Ability to work under pressure and multitask in a fast-paced environment.

A Restaurant Assistant Manager oversees daily operations, manages staff, ensures compliance with standards, handles customer issues, and supports marketing activities for a positive dining experience.

Assistant Managers are in charge of the daily business operations. They verify employee schedules and ensure new hires understand their roles and duties. Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products.

The Assistant Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
• Manage inventory, ordering, and waste to optimize resource use and cost control.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.
• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.
• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Job Responsibilities:

• Has a good knowledge of menu and presentation standards.
• Able to answer any questions regarding menu and assist with menu selections.
• Always applies service techniques correctly at all times and serving Food & Beverage items with enthusiasm.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Any other duties related to food and beverage service assigned by the manager.

Job Qualification

• Diploma or Degree in Hotel Management or related field. Familiar with Point of sale systems.
• At least 2 – 3 years of work experience in Food & Beverage gained, along with 1 year experience in a Captain position or a similar role an advantage.
• Willing to work on weekend, public holiday, and overtime when it is required.
• Good command in both spoken and written English.
• Excellent guest service skill.
• Good knowledge of food and beverage service.

We are seeking an experienced and dynamic individual to join our team as a Fast Food Restaurant Manager-in-training. This is an excellent opportunity for a passionate F&B individual to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Manager-in-Training will go through a 3 months' structured training in both Front & Back of House before being certified as a full fledged Manager.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

Compensation and Benefits:

• Attractive salary package (up to $3,500/mo)
• $2,000 sign-on bonus
• Fast Track Career Program
• Great Career Opportunity
• 5 Day Work Week (Including Sat, Sun & PH)
• Sales Incentive
• Birthday Leave
• Medical with Dental Benefit
• Meal Provided
• Staff Discount

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager-in-training, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Basic Salary + Fixed Allowances (UP$3600) + Incentive
• Variable Bonus + Meal Provided
• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job summary

A reputable restaurant chain is looking at capable restaurant manager to join their team

Key selling points

• Supportive work culture that values teamwork and collaboration
• Comprehensive Salary and Benefits
• Good Career Growth and Development Opportunities

Descriptions:

• Oversee inventory management, estimate food usage, place orders with suppliers, and coordinate the delivery of fresh ingredients and beverages.
• Conduct sensory tests or evaluate the quality of fresh produce regularly.
• Supervise food preparation processes and techniques, ensuring consistency in portion sizes and quality control.
• Design and develop appealing menu items, determining prices based on cost analysis.
• Track revenues and expenses, taking corrective measures to meet financial targets.
• Manage the ordering of supplies such as tableware, cooking utensils, and other essential items.
• Coordinate equipment maintenance, repairs, and any required services.
• Ensure optimal staffing levels through effective manpower planning and allocation.
• Lead recruitment, hiring, and oversee training programs for new staff members.
• Uphold the highest service quality standards at all times.
• Address and resolve customer complaints regarding food or service in a professional manner.
• Ensure the restaurant's cleanliness and sanitation standards are maintained consistently.

Requirements

• Only Singaporeans
• Degree holder in any fields.
• Minimum 3 years experience in casual dining restaurant environment
• Excellent knowledge of F&B products and industry trends
• Exceptional leadership skills to lead, manage, train and motivate staff
• Fluent in English and possess good interpersonal skills
• Must be able to work 6 days shift work including weekends and Public holiday

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R1988835

Job Overview:
As an F&B Manager, you will be responsible for overseeing the daily operations of the restaurant, leading the service team, and ensuring a high standard of customer service. You will also collaborate closely with the management team to improve processes, maintain operational efficiency, and drive the overall success of the restaurant.

Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations
• Provide excellent and professional service to customers
• Make menu recommendations, including coffee and alcoholic beverages
• Ensure accuracy in handling customer orders through the POS system
• Oversee food preparation, serving times, and ensure prompt service
• Manage table setups, rotations, and assist during peak periods
• Handle customer feedback and resolve issues effectively
• Ensure adherence to food safety, hygiene standards, and compliance with regulations
• Assist with staff scheduling, training, and development
• Monitor inventory, place orders for supplies, and manage costs efficiently
• Collaborate with upper management to implement strategies for operational improvement
• Perform other management duties as assigned

Requirements:

• 1-2 years of experience in a supervisory or assistant managerial role in the F&B industry
• Strong leadership and communication skills
• A team player with a proactive and positive approach
• Ability to multitask and manage operations in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays

Join Our Vibrant Korean Restaurant as Assistant Manager (Service)!

Salary: SGD3,000 – SGD3,800 (Depends on working experience)

Location: Tanjong Pagar

What You'll Do:

• Oversee daily front-of-house operations, ensuring smooth service and high standards.
• Lead and motivate the service team, providing guidance and support during busy periods.
• Handle customer inquiries, complaints, and ensure a positive dining experience for every guest.
• Assist with staff training and development, focusing on excellent customer service skills.
• Manage cashier duties, reservations, and monitor stock levels of service supplies.
• Maintain a clean, welcoming environment in the dining area, following health and safety standards.
• Collaborate with the kitchen team to ensure seamless coordination between front and back of house.

Requirements:

• Singaporean or PR only.
• Experience in a supervisory role within the food and beverage industry preferred.
• Strong leadership and communication skills, with a passion for hospitality.
• Excellent problem-solving abilities and attention to detail.
• Positive attitude, organized, and able to work under pressure.
• Willing to work weekends and public holidays.

Perks & Benefits:

• 5-day work week for work-life balance.
• Staff meal allowance and exclusive dining privileges.
• Company reward schemes to celebrate achievements.
• Statutory leave entitlement for time off when needed.
• Be part of a passionate team, delivering an exceptional Korean dining experience!

Ready to lead with us? Click "APPLY" now and take the next step in your career!

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting monthly for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Handle AR functions including submission of export trade financing documents
• Monitoring on-time and accurate payment from buyers (including claims)
• Maintaining working relationships with banks pertaining to all export procedures and documents
• To record all invoices to the customers and to daily track all payments from the buyers
• Preparation of weekly AR report to the Management
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation
• Occasional Travel required if any

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

We are seeking an experienced and dynamic individual to join our team as a Fast Food Restaurant Manager-in-training. This is an excellent opportunity for a passionate F&B individual to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Manager-in-Training will go through a 3 months' structured training in both Front & Back of House before being certified as a full fledged Manager.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

Compensation and Benefits:

• Attractive salary package (up to $3,500/mo)
• $2,000 sign-on bonus
• Fast Track Career Program
• Great Career Opportunity
• 5 Day Work Week (Including Sat, Sun & PH)
• Sales Incentive
• Birthday Leave
• Medical with Dental Benefit
• Meal Provided
• Staff Discount

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager-in-training, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Join Our Team! We're Restaurant Manager

Are you passionate about great food and customer service? Do you thrive in a fast-paced, fun environment? We're looking for energetic servers and dedicated Restaurant Manager to join our amazing team!

What We Offer:

• Competitive pay
• 5 Days works
• Opportunities for growth and development
• Friendly and supportive team environment

What We’re Looking For:

• A positive attitude and willingness to learn
• Team players who love working in a fast-paced setting
• Previous experience is a plus, but not required – we’ll train the right candidates!

Reporting to the Head of Food & Beverage, you will be responsible in the overall supervision and the day-to-day operations of the restaurant. You will ensure efficiency and responsible for the overall quality of food and service in the restaurant.

Responsibilities

· Oversee and manage all areas of the restaurant and make final decisions on matters of importance to customer service

· Responsible for the restaurant profitability including efficient scheduling of staff and inventory control in partnership with the kitchen team

· Provide leadership and conduct on-the-job training to the service team

· Ensure compliance to food safety and hygiene standards

· Other ad-hoc operational duties and responsibilities as and when assigned

Requirements

· Minimum 6 years’ relevant working experience preferably in the hospitality industry, with at least 2 years’ experience in similar capacity

· Team player with good leadership, coaching and managerial skills

· Resourceful, high level of attention to detail and possess strong work ethic

· Strong business acumen and able to manage financial performance of the restaurant

· Able to work on weekends and public holidays

Only shortlisted candidates will be notified

About Company:
Our client first established their Sushi business back in 1933 and the legacy has been passed down to the third generation. They are dedicated to bring the best and the freshest delicacies to the table and has always been proud of their customer-centric services for valuing every and each customer. My client has successfully expanded to Singapore market back in 2018, the dining experience is said to be taste bud taking and visually pleasant!

Job Description:
- Oversee operation with focus on sales management, customer satisfaction, operating expenses and shop’s profitability.
- Provide high quality of customer service to customers.
- Have full knowledge of the menu to recommend specific items to customers.
- Assist with rostering efficiently and cost-effectively to match business needs and sales.
- Supervise and train the team in accordance with the company's DNA.
- Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store.
- Ensure sufficient stocks for daily operations.
- Any other ad-hoc duties base on operational needs.

Job Requirements:
- Minimum of 3 years' experience in service roles within the hospitality industry
- Experience as a cabin assistant/cabin crew will be considered an added advantage
- Preferred experience in high-end Japanese restaurants
- Able to work during weekends and Public Holidays
- Strong interpersonal, communication and leadership skills
- Comfortable setting priorities and delegating tasks as needed
- Passionate about service and interacting with people

Compensation:
- Working location: 1 min walking distance from MRT Maxwell
- Working days: 5 - 6 days/ week. Every Monday and one Sunday off every month.
- Operating hours: Tuesday to Saturday, from 12pm to 10:30pm

*$1000 - 1yr Completion Bonus (pay-out 2 times)

You get to enjoy 5-day work week. Join Ippudo and you will enjoy the fun in our family!

Job Duties

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements

• 1-2 years working experience in the kitchen
• Basic customer service skills
• Good work ethics (integrity, teamwork, punctuality, respect)
• Good interpersonal and communication skills
• Problem solver and has passion to think out of the box to achieve desires outcome
• Able to work efficiently under pressure

Benefits:

• 5-day work week
• Variable bonus
• Meal provided
• Birthday voucher
• Staff Discount
• Leave
• Medical benefits
• Long Service Award

The Food Outlet Manager is in-charge in implementing business plans. He/She is involved in staff control and handling people issues. He/She performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He/She is also responsible for the recruitment, training and motivation of staff.

Tasks

· Administer purchasing and receiving procedures.

· Conduct food and beverage hygiene audit.

· Conduct orientation and training.

· Conduct staff performance assessment process.

· Contribute to innovation process within own scope of work in the business unit.

· Facilitate compliance with legislative and regulatory requirements.

· Foster service innovation.

· Identify and establish internal and external stakeholder relationships.

· Implement loss/risk prevention.

· Lead team to implement change.

· Lead with service vision.

· Maintain halal certification requirements.

· Manage and implement business continuity plans.

· Manage site/outlet and equipment maintenance.

· Manage training.

· Managing the customer experience.

· Monitor income and expenses.

· Provide information for management decision making.

· Provide quality control for service.

· Supervise bar service.

As the Asst Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalized customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that the Supervisors & Captains in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Perform miscellaneous job-related duties as assigned.

Job Description

• Manage day-to-day operations for all outlets
• Establish targets, KPI’s, schedules, policies and procedures
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Ensure that all health, safety, and hygiene policies are adhered to

Job Requirements

• At least 5 years of relevant F&B managerial experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment