Total 3,774 quality assurance manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

• Assist with overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections
• Ensure the outlet is run in an efficient manner and proper service is offered at all times
• Ensure all special requirements needed for service or food are prepared for and carried out for customers
• Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively
• Keep the management /Chef updated on any food delay, complaints and customers feedback
• Manage restaurant inventory levels, handling purchasing of necessary items when necessary
• Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc
• Resolve any reservation and cashiering issues
• Handle restaurant petty cash disbursements and reimbursements
• Stand-in and cover duties of any area requiring support
• Schedule staff roster to ensure good and sufficient allocation of manpower for service
• Manage and train staff
• Perform any other job tasks assigned by the management

Requirements:

• Prior experience as Senior/ Restaurant Manager in Chinese restaurant
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates

• Work closely with the Management and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the F&B outlet’s revenue.
• To be actively involved in the advertising and marketing of the F&B outlet, and to work closely with the Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.

1. Assist corporate clients in the establishing, implementation and maintenance of management system in accordance with various international and local standards such as ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 22000:2018, FSSC 22000, bizSAFE certifications,etc.
2. Provide professional advice and guidance to organization seeking consultation services.
3. Plan and execute project in accordance with client’s requirements
4. Able to work independently as will be working from home.
5. Conduct consultation at client premises.
6. Conducting internal audits and preparation of audit report
7. Any other duties as required by the Compan

Job Requirements:

1. Diploma or Degree in food science or food technology or safety and health related.
2. Minimum 1 years of working experiences in QEHS. Preferred those with experienced on QEHS / food safety consultancy and Quality, Environmental, Safety & Health experience.
3. Able to work independently and meet to each project timeline and deadline.
4. Candidate should be self-motivated and hardworking.
5. Candidate should be able to communicate effectively and interact with corporate clients.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

Overview:

The Treasury, Corporate & Finance Manager is responsible for managing the day-to-day treasury and corporate functions, ensuring that the Group meets its financial and regulatory obligations. This role will support audit and accounting functions to ensure compliance with financial reporting standards and optimize treasury management.

Responsibilities:

• Oversee comprehensive treasury functions, including cash management, bank loan management (rollovers, drawdowns, compliance), and intercompany loans.
• Maintain and update banking records, including a master database of bank accounts and consolidated reports on banking facilities, charges, and utilization.
• Manage the establishment and maintenance of bank accounts, internet banking setups, and applications for bank facilities.
• Provide support to business stakeholders in foreign exchange (FX) and trade financing matters.
• Identify business and market opportunities by collaborating with banks to evaluate and enhance current funding schemes while exploring new funding options.
• Coordinate with internal stakeholders on tax compliance requests, including FATCA requirements.
• Prepare weekly cash flow consolidations to address short- and medium-term financial needs.
• Assist in the preparation of directors' and shareholders' resolutions.
• Ensure compliance with regulatory and statutory filing requirements.
• Support audit-related activities, including preparing bank and directors' confirmations.
• Assist in the preparation of monthly management accounts and annual financial statements, ensuring alignment with financial reporting standards and group guidelines.
• Review payments and receipts to guarantee accuracy and compliance.
• Establish, develop, and maintain strong relationships with key internal and external stakeholders, providing high-level support and engagement.
• Collaborate with the Legal Department on banks' Letters of Offer, negotiating terms and conditions with banking partners.
• Perform ad-hoc duties as assigned by management.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in treasury management, corporate finance, or a related role.
• Strong understanding of treasury functions, including cash management, bank loan management, and intercompany loan arrangements.
• In-depth knowledge of financial reporting standards and regulatory requirements.
• Excellent communication and negotiation skills, with a proven ability to build and maintain relationships with internal and external stakeholders.
• Strong organizational skills, attention to detail, and capability to manage multiple tasks simultaneously.
• Proficiency in financial software and treasury management systems.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Report to Head of Operations

• Assist in the renovation works of new and existing stores.
• Plan routine service schedule and manage ad-hoc servicing and repairs for all business units (F&B outlets and cinema)
• Strategize and manage servicing and maintenance budget for optimum efficiency
• Develop and manage preventive maintenance so as to maximize lifespan of assets and equipment
• Guide team of technicians to service and upkeep equipment and to meet operational needs
• Call for and review service contracts, tenders, quotations and renewals
• Assist in new outlet set-up including sourcing of equipment
• Arrange regular maintenance work with servicing or pest control vendors
• Prepare weekly reports
• Any other duties as assigned by the Management

The Manager of Risk & Governance will oversee internal controls, governance, and risk management to ensure regulatory compliance. Working closely with the Deputy Director of the Corporate Finance & Compliance team to implement all aspects of developing and implementing a robust risk management framework aligned with strategic goals. Collaborate with key stakeholders to identify and mitigate emerging risks and opportunities.

The ideal candidate will possess strong finance and operational acumen and experience in the non-profit sector, particularly with knowledge of the Charity Act and related regulations.

Duties and Responsibilities:

Regulatory Compliance

· Ensure full compliance with Singaporean laws, regulations, and guidelines, with a focus on charity governance, PDPA, statutory reporting, and other relevant areas.

Policies and Procedure Development & Implementation

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Compliance Training and Awareness

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Risk Management

· Design policies for monitoring and escalating risks, in collaboration with relevant departments.

· Identify and assess enterprise risks, implementing corrective actions and tracking mitigation efforts.

· Maintain documentation for enterprise risk management (ERM) processes.

Internal Audit

· Act as the liaison with external auditors, managing the audit schedule and coordinating with departments to ensure timely completion.

· Overseeing the development of internal audit plans with close coordination with the audit and risk committee.

· Review audit findings and track the implementation of recommendations, ensuring progress updates to senior management, audit and risk committee or board.

· Monitor the implementation of audit recommendations across departments, providing regular updates to senior management and the Audit & Risk Committee on progress and any challenges.

Governance Reporting

· Manage annual submissions of financial reports and governance documents to ensure compliance with the Charities Act.

· Prepare and maintain the Governance Evaluation Checklist in line with Charity Council requirements.

· Stay informed of new regulations, guidelines, and rules issued by the Charity Council or other regulatory bodies and advise senior management on necessary actions or adjustments to governance practices.

Enterprise, Social and Governance (ESG)

· Lead in the development and execution of ESG strategies aligned with the organization’s mission.

· Lead the collection and analysis of ESG data related to operations, volunteer engagement, and program effectiveness.

· Prepare annual sustainability reports for internal and external stakeholders.

Business Continuity

· Work with respective functions to identify key business functions, develop and maintain an up-to-date Business Continuity Plan (BCP) to ensure critical operations continue during disruption.

· Conduct regular BCP training and drills to ensure employees and volunteers understand their roles and test the effectiveness of the plan.

Others

· Support any ad-hoc projects as may be assigned from time to time.

Relevant Experience:

• Degree in Finance, Business Administration, Law, or a related field
• 7 years of working experience with 3 years in audit, risk management, compliance, or governance roles.
• Experience in the Social Service Sector preferred
• Strong knowledge of the Charity Act and relevant regulations

Behaviour Traits & Attitude:

• Excellent communication, interpersonal, and collaboration skills.
• Strong analytical and problem-solving skills to identify and assess risks.
• Strong reporting skills and the ability to make actionable recommendations.
• Strong ethical principles and commitment to upholding high standards of integrity.

You will be part of the team to plan and provide Hospitality Services for visitors to events organised by Experia Events Pte Ltd. Scope of work will include but not limited to the following:

• As an effective lead to oversee the planning and management of hospitality for hosted VIPs and dignitaries, including air travel and hotel accommodation.
• Liaise closely with local and foreign government bodies (e.g. ministries, statutory boards, embassies), and commercial vendors to ensure hosted guests have a positive experience.
• Develop a strong network of service providers and partners, building good rapport, and maintaining high level of communication with stakeholders.
• Navigate complex hospitality issues and find effective solutions that meet the needs, expectations, and standards of end-to-end hospitality for visiting delegations.
• Contract and appoint official hospitality vendors (e.g. travel agent, hotels) for hosted delegations.
• Maintain a strong awareness of hospitality industry developments and trends to ensure the provision of high standards, innovation, and efficient hospitality for events.
• Constantly review processes and procedures and make recommendations to the Management to improve operating efficiency.
• Form and train effective support teams comprising interns/temp staffs to support the hospitality aspect for key events.
• Manage the administration and finance for the hospitality provisions for events.
• Assist in running Experia Hospitality Services, including but not limited to setting up administrative procedures and processes to manage partners, customers, and operations.
• Support the planning and execution of events and activities that promote our services.

Requirements:

• Degree or Diploma holder. Applicants with experience in related field may have an advantage in their application.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
• Proficient in MS Office, particularly in MS Excel and MS PowerPoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.

Interested applicants, please send in your resume to [email protected]

Looking for experience and passion in chemical process and food additives with high ability to lead production in a fast growing company.

Function

• Ability to lead production with hands-on process control and chemical production knowledge and good understanding ISO, HACCP, Halal, Kosher, FSSC, RSPO audits to chemistry and process. With knowledge in emulsifiers / surfactants production will be a strong plus.
• Ability to lead the operational and production multicultural team with high efficiency and process improvements from raw materials to shipments.
• Ability to grow and groom an effective production team through recruitment, supervising, coaching, and mentoring a dedicated team.
• Site management and ensuring smooth running of operations & production. Hands-on and manage the overall maintenance program, raw materials, production / operations, quality aspects, licenses and all safety aspects of the site.
• Managerial level planning to execution as team lead from all aspects of operations and production, cost-to-produce / costings and evaluate as part of risk management / cost management scenarios.
• Familiar with scaling up (pilot plant) and process improvements and general maintenance from machinery parts to vessels and modifications management with vendors and purchases.
• Ability to develop operational instructions to process related and ensuring conformance to all aspects of operations and leading 3rd party service providers from conception to reality.
• Some laboratory experience will be useful in HPLC / GC will be a strong plus but is not a primary requirement.
• Support all relevant functions of the business, a strong team player for Excellence that includes other ad-hoc duties.

Knowledge, Skills and Requirements:

• Minimum Degree in Chemistry or Chemical Engineering and relevant more than 10 years’ experience in chemical production. Chemical Diploma holders with intensive bottom-up more than 15 years’ experience in chemical production and a high passion in production chemical / chemistry production experience and wanting to move into managerial challenge, would be considered.
• Relevant operational or production experience in chemical reactions process, planning & maintenance. Warehouse, order management to logistics, will be an added plus. Experience with downstream production of emulsions and mixes will be advantageous.
• Managerial skills and abilities to communicate with all levels of functions. Team lead, with a hands-on attitude and ability to lead cross culture and occasional shift-related production or as and when required and ensuring production process are timely planned to execution.
• Team player to support the business team and strong attitude towards growth challenges, with high imagination to improve production process efficiency.
• Skilled in computer software applications like Microsoft Word, Excel & PowerPoint and willingness to learn in finance related IT systems (Navision) and all aspects to achieve excellence in the role.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

Roles:-

- above 5 yrs accounting experience

-Handle full set of accounts

- Prepare AP, AR and Journals

-Check, verify and Process Invoices, Expense Claim and Reimbursements etc.

-Prepare GST Filings and CPF Submission

-Responsible for all aspects of Administration Functions

-Managing Payroll Administration

-Implementing and Executing HR policies and Procedures

-Responsible for all Aspect of Work Pass Matter which include Application, Renewal and Appeal

- Prepare paperwork, scheduling and facilitation of smooth on boarding and off boarding process

- Perform full payroll process and make necessary tax filings in a timely manner

- Assist in administering benefits, compensation, and any other relevant policies, schemes etc.

- Assist in swift updates of personnel database, and any other related information within the internal HR system

- Greet office visitors, and oversee telephone services, email correspondence, mail distribution

- Maintain office supplies inventory and office efficiency by arranging repairs

- Ensure timely payment and manage budget for any office related expenses

- Organize and maintain files and databases in a confidential manner

- Provide professional level of guidance and HR advisory service to employees in relation to absence and welfare benefit, organizational change, and all other employee-relations matters

- Assist in ensuring legal compliance of regulations and applicable employment laws, and update policies and/or procedures as required

- Perform any other ad-hoc duties as assigned

Requirements

Bachelor’s degree with at least 5 years of relevant working experience

Meticulous with good organisational skills and a keen eye for detail

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Good writing skills with the ability to prepare clear reports

Proficient in handling data and numbers

Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement

Knowledge of student information/database management systems would be advantageous

Strong stakeholder management, influencing and collaboration skills

People-oriented and a proactive team player

Ability to multi-task and deliver with quality and timeliness

Ability to work independently with minimum supervision

Additional Information:

Job Type: Full-Time

5 days’ work week

Salary range: S3,800 – S$4,800

Bonus: Based on company and individual performance

Good Career Progression, Medical Benefit & KPI Entitlement

Pls email to [email protected]

Job Summary:

• Sign-On Bonus ($1,000)
• Performance Bonus
• Outlet Performance Bonus
• Staffs Discounts
• Free Meal
• 5 Days Work Week (Shift Work)

Job Responsibilities:

• Promotes and reinforces essential behaviors and minimum standards to secure commitment from staff, supervisors, and managers in delivering excellent Quality, Service, and Cleanliness (QSC) standards
• Conducts interviews, On-the-Job Evaluations (OJEs), and trains restaurant managers in alignment with district needs and objectives
• Provides support, coaching, and consultation to ensure all assigned restaurants are adequately staffed, maximizing sales potential while minimizing employee turnover
• Educates, enforces, and consults with all restaurant employees regarding relevant HR policies, labor laws, and safety procedures
• Supports, coaches, and recognizes the achievements of all restaurant staff levels, contributing to their development
• Safeguards Takagi Ramen’s brand by ensuring restaurants comply with QSC, safety, and sanitation standards through consultation and coaching
• Advises the General Manager on critical systems that maintain consistently high QSC levels within the restaurants
• Represents the company's interests in the local community and effectively executes market-wide promotions
• Utilizes available informational resources to identify business opportunities and threats, developing a strategic plan to optimize market potential
• Collaborates with the General Manager to ensure restaurants are staffed with qualified personnel and to manage and control the district budget effectively

Job Requirement(s)

• Bachelor of Food Science or equivalent
• Minimum 2 years of relevant experience in F&B Industry
• Comfortable to work in non-halal environment
• Willing to commit for shift work

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

At Applause Tyrwhitt @ Mercure Hotel, we believe that great food and exceptional service create unforgettable memories. We are on the lookout for a dynamic Restaurant Manager who is passionate about the hospitality industry and eager to lead our team in providing outstanding dining experiences.

Key Responsibilities:

• Lead and inspire a team of dedicated staff, fostering a positive and collaborative work environment.
• Oversee day-to-day operations, ensuring that every guest leaves satisfied.
• Develop and implement innovative strategies to enhance customer service and operational efficiency.
• Engage with guests to enhance their dining experience and gather valuable feedback.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and team management skills, problem-solving skills
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.
• Passionate about food, hospitality, and creating memorable experiences.

What We Offer:

• Competitive salary with performance-based incentives.
• A dynamic and supportive work environment.
• Employee discounts and benefits.

Roles & Responsibilities

Responsibilities:

• Assist the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry and meat
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Do you like food, craft beer, music, and opportunities? We have been thinking about you!

Abundance is a modern Taiwanese restaurant bar, serving up buns, craft beer, and joy to the neighbourhood. We are expanding our team and we are seeking candidates with great leadership qualities and a positive attitude to grow with us.

Responsibilities:

- Oversee all aspects of restaurant operations, including food and beverage service, cleanliness,

- Develop and implement standard operating procedures to streamline operations and enhance efficiency

- Train, supervise, and schedule front-of-house staff

- Ensure an outstanding guest experience by monitoring service quality, addressing customer feedback, and resolving complaints

Why Abundance:

- Salary up to $5,000

- Annual bonus and monthly performance incentive

- 5 days work week

- Exciting career progression

- Uniforms and meals provided

- Friendly and casual working environment

- Located near MRT stations (Redhill, Bendemeer, Tampines)

Chat with us at 9632 1268 to find out more :)

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

The primary responsibility of this role is to manage both tenant relations and event space operations effectively, ensuring a seamless experience for tenants and event clients. The ideal candidate will serve as a point of contact for addressing tenants’ concerns, lease administration, and event space coordination.

Leasing/Tenant Management Responsibilities:

• Tenant Communication: Serve as the primary point of contact for tenants, to address concerns, maintenance requests, and provide timely updates. Foster positive relationships with tenants to enhance retention.
• Lease Administration: Prepare, review, and execute lease agreements, ensuring compliance with company policies, local regulations, and legal requirements.
• Lease Renewals: Manage the lease renewal process, including communicating with tenants, coordinating renewals, and ensuring that all paperwork is completed accurately and on time.
• Lease Record Keeping: Maintain detailed, accurate records of all active leases, including documentation related to tenant agreements, terms, rent schedules, and other important details.
• Financial Coordination: Work closely with Finance to ensure the accuracy of rent payments, deposits, and any other financial obligations outlined in lease agreements.
• Tenant Onboarding: Oversee tenant onboarding processes, including conducting move-in orientations and ensuring all lease agreements and necessary documentation are in place.
• Policy Communication: Ensure tenants are informed about property policies, procedures, and any relevant updates. Respond to enquiries regarding building rules and operational guidelines.
• Issue Resolution: Coordinate with maintenance and operations teams to address tenant issues such as repairs or complaints.
• Tenant Satisfaction: Conduct regular tenant surveys and feedback sessions to identify areas for improvement.

Event Space Coordination Responsibilities:

• Event Enquiries: Act as the point of contact for potential hirers seeking to book event spaces, addressing all enquiries in a professional and timely manner.
• Event Space Guidance: Provide detailed information on the usage of event spaces, including terms and conditions, ensuring the hirer understands the proper use and booking procedures.
• Venue Handover/Takeover: Be present for the handover and takeover of event spaces to ensure proper setup, adherence to policies, and client satisfaction.
• Booking Management: Administer the standard operating procedure (SOP) for the event spaces, ensuring the efficient use of resources and preventing double-booking. Oversee the electronic booking system for event spaces and shared meeting rooms.
• Event Support: Assist with the coordination of logistics and any special requests related to the event spaces, ensuring seamless execution of events from start to finish.

Requirements:

• Minimum Diploma in Estate Management, Events Management, Marketing or equivalent.
• 3 - 5 years of related experience in real estate/event space coordination or similar capacity.
• Possess excellent interpersonal with good command of spoken and written English.
• Ability to multi-task effectively and work in a fast-paced environment independently.
• Possess positive work attitude, drive and resilience to meet job challenges.
• Experience in M&E knowledge will be an added advantage.

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting monthly for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Handle AR functions including submission of export trade financing documents
• Monitoring on-time and accurate payment from buyers (including claims)
• Maintaining working relationships with banks pertaining to all export procedures and documents
• To record all invoices to the customers and to daily track all payments from the buyers
• Preparation of weekly AR report to the Management
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation
• Occasional Travel required if any

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

1. Schedule planning

2. Supplier ordering

3. Cost of Goods Control and stock planning

4. Customer Service.

5. Trouble shooting of people, equipment and products related matter.

Requirements

1. Able to communicate in English.

2. Able to work on weekend (Sat & Sun) and flexible in day or night shift.

3. Cheerful personality and passionate in F&B industry.

4. Able to work under pressure and fast pace environments.

5. Excel in People Relationship.

6. Basic knowledge in Power Point, Microsft Office Word and Excel.

Job Title

Restaurant Manager

Occupation

MANAGER

Job Description & Requirements

Job Description & Requirements

Roles & Responsibilities

Manage day to day restaurant operations, and ensure a positive outlet image

Coordinating front and back of the house operations for smooth delivery of services

Training / coaching of new and current staff on customer service best practices

Managing staff training, schedules and work performance

Organize and supervise shifts

Respond promptly to customer complaints, suggest solutions to resolve complaints

Ensure compliance with safety and sanitation regulations

Control operations cost and identify measures to cut wastages

Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

Preparing of reports

Analyze and forecast sales figures to maximize profits

Strong leadership, motivational and people skills

Acute financial management skills

Qualifications & Requirements

Bachelor Degree in Hospitality, Retail Management or related field

Proven work experience as Restaurant Manager / Hospitality Manage

Strong leadership skills

Excellent communication skills

Financial Management skills

Customer service oriented

Mandarin and English speaking is must.

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Control operational costs and identify measures to cut waste

Fluent in English and Mandarin as need to liaise with Mandarin speaking associate.

Interested candidates please send your resume through email : [email protected]

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000
and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry

Job Description

As the Warehouse and Logistics Manager you will oversee all aspects of warehouse operations, logistics, inventory control, transportation, and customer service. This hands-on role involves managing daily operations, including order picking, releasing stock to production areas, and ensuring timely deliveries. You will take full responsibility for the accurate inventory management of raw materials and finished products to meet production and business needs.

1. Warehouse Operations:

· Manage the receipt, storage, and dispatch of goods in an organized and efficient manner.

· Optimize warehouse layout to make the best use of space and streamline operations.

· Maintain equipment and ensure the workspace is clean, organized, and safe.

2. Inventory Management (Raw Materials & Finished Products):

· Oversee the inventory management of raw materials to ensure uninterrupted production.

· Manage stock levels of finished products to meet customer demand and prevent stockouts.

· Perform regular stocktakes and reconcile any discrepancies between physical stock and system records.

· Collaborate with procurement and production teams to forecast demand and maintain optimal stock levels.

· Monitor product shelf life and implement effective stock rotation strategies to minimize waste.

· Manage the return and disposal of obsolete or expired stock.

· Maintain accurate inventory records for both raw materials and finished goods to ensure traceability.

3. Logistics and Transportation (Including Daily Picking):

· Manage daily picking and order fulfilment to ensure timely and accurate dispatch of orders.

· Plan and coordinate shipping routes, including import/export documentation and customs clearance.

· Coordinate and prioritize urgent orders to meet delivery schedules.

· Monitor cold chain management to maintain product integrity during transportation.

· Track deliveries and resolve transportation or delivery issues with in-house drivers and logistics partners.

· As required, negotiate with freight carriers and logistics providers to manage costs effectively. (including export sales)

· Monitor and report on delivery performance to ensure adherence to customer expectations.

4. Customer Service & Collaboration:

· Communicate directly with customers regarding delivery timelines, product availability, and issues.

· Resolve customer complaints related to logistics or delivery and implement corrective actions.

5. Compliance and Safety:

· Ensure all operations comply with health, safety, and regulatory standards (e.g., ISO, SFA, MUIS).

· Develop and follow Standard Operating Procedures (SOPs) for warehouse safety and operational efficiency.

· Conduct regular safety inspections and risk assessments, taking prompt corrective actions where needed.

· Maintain up-to-date knowledge of food handling and safety protocols.

Work Hours:

Monday to Friday, and 2 x Saturdays.

Job Responsibilities:

· Oversee and manage the restaurant operational and manpower planning

· Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits

· Analyse and report weekly on stock control, sales and profits to ensure accurate and timely financial tracking

· Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience

· To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly

· To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

· Perform other duties as assigned by Management

Job Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.

· At least 3 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

· Adequate knowledge of organizational effectiveness

· Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

About the Role

Our growing company is on the lookout for Assistant Manager who hold a strong passion for food, cooking and the culinary industry. Here are Fleursophy Group, what defines us are our people, food, and atmosphere, as we strive to provide the best dining experience to our customers.

Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Stand in for the outlet manager when he/she is not around.

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Assist outlet manager in setting monthly KPI.

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Assist in creating detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Assist in implementing policies and protocols that will maintain future restaurant operations

Job requirements

· At least 2-4 years in a superior/managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills