List of responsibilities of Assistant Head, Operations & Development Department, include, but are not limited to:

1. Management Function

· Supervise the daily operations in the Hostel according to the SOPs.

· Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy

· Oversee staff relationship with residents and stakeholders.

· Manage staff morale, motivation and discipline in the department

· Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department

· Assist HOD to manage budget and manpower allocation

· Deliver Trauma-informed practices in daily staff and residents interactions/management.

· Coach and mentor new employee onboarding effectively with accurate and timely documentation records.

2. Role Function

· Cover the role of the shift staff when necessary

· Effective and fair roster planning to cater to the needs of the daily operations.

· Ensure adherence to the SOPs in the daily operations of the hostel

· Coach YWAs and NRCWs to perform their roles effectively

· Coordinate with other Departments when necessary

· Manage and oversee all documentations required for the department

· Assist HOD in preparation and submission of reports

· Assist HOD in managing crafting/reviewing/amending SOPs as per required

· Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)

· Oversee the all process in hostel

3. Development Function

· Assist HOH/HOD in roles and functions which are assigned.

· Assist HOD in planning the development of the YWA and NRCWs in the department.

· Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.

· Identify and attend courses/training for personal and professional growth and development.

4. Taskforce Involvement

· Able to lead taskforces within the department

· Able to represent the department to contribute in inter-department/inter-division taskforces

Technical Skills competencies

· Able to lead, inspire and coach a team.

· Able to do rotating shift.

· Independent, resourceful and responsible.

· Firm in upholding the standards and responsive in dealing with people.

· Possess good analytical and problem-solving skills.

· Possess strong communication and writing skills.

· Proficient in MS Word, Excel, etc

Core competencies

· Independent worker but able to work well in a team

· Resilience: able to overcome adversity and emerge stronger

· Integrity: guiding decisions with moral principles

· Serving: willing to go the extra mile for others

· Excellence: always expecting the best of self

Preferred achievements

· Degree or Diploma with at least 2 years of management experiences.

· Able to do rotating shift.

Interested applicant may email your resume directly to [email protected]

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The perfect candidate is a dedicated team player who is enthusiastic about the travel and education sectors, and will be instrumental in ensuring the smooth operation of tours. If you are seeking growth and eager to challenge yourself in the expanding travel industry post-pandemic, this opportunity is ideal for you!

Job Responsibilities

• Coordinate pre tour work, which include planning of tours, tour logistics, liaising with tour guides and external vendors
• Coordinate post tour work such as collection of customer feedback.
• Ensure that tours run smoothly and maintain high standard of tours
• Provide feedback and work with internal teams (e.g sales) to enhance customer experience
• Assist in ground management by providing support to tour guides and operational staff.
• Involve in searching and scheduling of manpower
• Manage inventory tracking and ensure that all necessary equipment and supplies are available, well-maintained, and ready for use for each tour
• Conduct thorough risk assessment and develop risk management strategies
• Represent the company and interact with clients in a professional and presentable manner.
• Assist in procurement of goods and services required for tours and develop partnerships with suppliers
• Assist in product development and development-based projects.
• Monitor, track and report on feedback and online reviews (e.g. Google My Business, TripAdvisor, Facebook).
• Perform other ad-hoc and admin duties as assigned

Job Requirements

• Studied Tourism, Hospitality Management, Business Administration, or related field.
• Working experience in tourism-related industry is a plus
• Excellent communication skills and computer literacy
• Great coordination skills and attention to detail
• Personable and fluent in English

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will provide and support the administrative, finance, procurement and logistical needs of the Strategic Relations and Corporate Communications departments within the NUS Business School and other stakeholders.

Administrative matters

• Support board meetings, meetings with external parties and delegation visits, including secure meeting venue, print name tents, prepare corporate gifts, coordinate refreshments
• Coordinate, support and submit staff claims/travel requests in the NUS system
• Assist and submit MOUs and agreements in the NUS system
• Support and coordinate internal meetings, secure meeting venues and send calendar invites
• Support and handle effective department minute-taking and proper filing of minutes
• Keep track and handle the proper filing of documents, agreements etc.
• Maintain and support CRM databases, such as Salesforce

Finance and Procurement matters

• Monitor department budget utilization
• Submit finance claims, and process payments to parties, such as vendors, and suppliers in the NUS system
• Support and handle procurement of corporate gifts and keep track of corporate gift stock
• Procurement of logistics items for events, where necessary

Events Logistics

• Coordinate and book event venues
• Support and coordinate catering for events, event setup, movers
• Support event registration

General Office Support

• Handle general enquiries for incoming phone calls, walk-in queries and department general email mailbox
• Coordinate and support mail despatch, filing, collect mails etc.
• Assist and coordinate with courier service for delivery of documents, mail etc.
• Purchase office and pantry supplies, stationeries etc.

Others

• Provide support in department-wide events
• Any other duties as assigned

Qualifications

• Diploma holder in any discipline with at least 5 years of relevant administrative experience/Degree holder
• Prior experience in procurement and knowledge of SAP and Ariba System would be advantageous
• Meticulous, well-organized and able to multi-task
• Possess good interpersonal skills and able to work well in teams and take part in cross-team projects
• Well-versed in Microsoft Office applications (Outlook, Word, Excel, PowerPoint), Adobe Acrobat (PDF)

(Appointment job grade will commensurate with the selected candidate's experience)

The Manager, Organizational Excellence & Governance (OE&G), plays a key role in driving strategic initiatives that enhance Apex Harmony Lodge’s mission of empowering delivering integratedperson-centred care. This role focuses on strengthening the organization’s branding, quality management systems, governance, risk management frameworks. The Manager will collaborate with internal and external stakeholders to ensure that AHL upholds the highest standards of care and remains a trusted leader in dementia care.

Key Responsibilities:

1. Corporate Communication and Branding:

• Brand Strategy Development: Lead the implementation of brand strategy that aligns with AHL’s vision and mission, positioning the organization as a leader in dementia care.
• Stakeholder Engagement: Lead the engagement and empowerment of strategic and community partners, donors, volunteers, and other key stakeholders to increase brand awareness and foster a strong emotional connection with AHL’s services.
• Customer Experience Enhancement: Lead initiatives to improve the customer journey across various touchpoints, ensuring that stakeholders—including families, caregivers, strategic and community partners, and donors—have a positive experience with AHL.
• Market Research & Analysis: Conduct research to identify trends, stakeholder needs, and emerging opportunities, using insights to refine AHL’s brand strategy.
• Brand Consistency: Oversee the implementation of branding guidelines, ensuring consistency across all communication materials, online presence, and physical environments. produce collateral that reflects AHL’s brand identity.
• Marketing & Communication: Design and implement marketing campaigns to promote AHL’s brand and initiatives for online and physical presence, to re-position the Lodge.

2. Strategic Planning and Organizational Excellence:

• Quality Management: Develop and implement a robust Quality Management System to ensure that AHL delivers consistent, high-quality services, setting new benchmarks.
• Operational Excellence: Work with department heads to design, update, and refine operational processes, ensuring alignment with quality standards and improving overall service delivery.
• Internal Audits & Compliance: Work with department heads to conduct internal audits to ensure compliance with external certification standards. Manage follow-up actions to address any non-conformities identified during audits.
• Continuous Improvement: Champion a culture of continuous improvement by analyzing feedback and performance data, identifying opportunities for process optimization, and implementing best practices.
• Performance Monitoring: Develop and track key performance indicators (KPIs) related to quality standards, ensuring that targets are met and reporting progress to senior leadership.

3. Governance & Risk Management:

• Governance Framework Development: Design and implement governance frameworks that ensure adherence to AHL’s constitution, regulatory requirements, and industry best practices.
• Policy Review & Updates: Regularly review and update organizational policies and procedures, ensuring that they are current and compliant with evolving legal and regulatory standards.
• Risk Identification & Mitigation: Lead conduct risk assessments to identify potential threats to the organization’s operations, reputation, and financial health. Develop and implement strategies to mitigate these risks.
• Business Continuity Planning: Establish a Business Continuity Plan (BCP) to ensure that AHL can continue providing essential services during crises or disruptions. Lead BCP drills and training for staff.
• Transparency & Accountability: Promote a culture of ethical conduct, transparency, and accountability by ensuring clear communication of governance practices and expectations across all levels of the organization.
• Reporting & Documentation: Prepare detailed reports on governance and risk management activities for the Board and senior leadership, highlighting key insights and recommendations for improvement.

4. ESG (Environmental, Social, and Governance) Strategy & Implementation:

• ESG Policy Development: Lead the formulation and implementation of ESG policies that align with AHL’s values and strategic goals, emphasizing sustainability and social responsibility.
• Sustainability Assessments: Conduct assessments to identify sustainability risks and opportunities, particularly in relation to environmental impact and community engagement.
• ESG Integration: Collaborate with departments to integrate sustainable practices into AHL’s operations, such as energy efficiency, waste management, and social outreach programs.
• Stakeholder Communication: Engage with staff, community members, partners, and donors to communicate AHL’s ESG efforts and achievements, fostering a shared commitment to sustainability.
• ESG Reporting & Compliance: Monitor and report on AHL’s ESG performance, ensuring compliance with relevant regulations and reporting frameworks such as GRI (Global Reporting Initiative) or other industry standards.
• Innovation & Best Practices: Stay informed about emerging ESG trends and best practices, leveraging insights to drive continuous improvement and innovation in AHL’s sustainability practices.

Key Competencies:

1. Strategic Leadership: Ability to develop and implement strategic plans that advance AHL’s mission and enhance operational effectiveness.
2. Project & Change Management: Proficiency in managing large-scale projects and leading change initiatives, with a focus on achieving measurable results.
3. Branding & Communication: Expertise in brand management, with the ability to communicate effectively across different channels and to diverse audiences.
4. Analytical Thinking: Strong analytical skills to assess risks, measure performance, and identify opportunities for improvement.
5. Data Analysis: Proficient in data collection, analysis, and sense-making, reporting to facilitate strategic planning and decision-making.
6. Stakeholder Management: Skilled in building and maintaining relationships with stakeholders, including government agencies, community partners, donors and corporate sponsors.
7. Problem-Solving: Creative and resourceful problem-solver with a focus on finding innovative solutions to complex challenges.
8. Ethical Conduct: High standards of integrity and professionalism, with a commitment to fostering a culture of transparency and accountability.

Requirements:

• Education: Bachelor’s degree in Business, Management, Public Administration, or a related field. An advanced degree (e.g., MBA or Master’s in Strategic Management) is preferred.
• Experience: At least 5 years of experience in organizational development, governance, quality management, or a related field, with a proven track record of leading successful projects.
• Regulatory Knowledge: Strong understanding of legal, regulatory, and compliance requirements within the social service or non-profit sector.
• Project Management Certification: PMP or equivalent certification is a plus.
• ESG Expertise: Experience in developing and implementing ESG frameworks, with a solid understanding of sustainability reporting standards (e.g., GRI, TCFD).
• Communication Skills: Excellent written and verbal communication skills, with experience in crafting reports and presentations for senior leadership.
• Interpersonal Skills: Strong ability to engage with a diverse range of stakeholders and work collaboratively across different functions.
• Leadership & Mentoring: Demonstrated ability to lead and inspire teams, fostering a positive and productive work environment.

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

Job Description:

DATA PROTECTION
Roles & Responsibilities
1. Serve as the main/first point of contact between the Group and all relevant data protection authorities/ regulators.
2. Ensure the Group’s policy is in line with the General Data Protection Regulation (GDPR) and code of practice.
3. Evaluate, review and enhance the existing framework, ensuring its relevance with the Group’s businesses in consultation with key stakeholders.
4. Proactively conduct regular internal security audits to ensure compliance, address potential issues and submit monthly reports for management’s review.
5. Provide guidance, and support, and act as the subject matter expert to Management and fellow colleagues.
6. Conceptualise, and translate ideas and regulations into an effective training package; train and conduct workshops for internal staff members.
7. Train and guide members of staff involved in processing data on all the key salient points for compliance.
8. Follow up with changes in law and provide suggestions to ensure compliance with GDPR.
9. Foster a data protection culture amongst employees and communicate personal data protection policies to stakeholders.
10. Manage personal data protection-related queries and complaints.
11. Alert management of any risks that might arise with regard to personal data management.
12. Liaise with PDPC on data protection matters.

OTHER RISK AND COMPLIANCE DUTIES
1. Creating and implementing an effective compliance program, statutory and operationally
2. Ensuring that the compliance program effectively prevents and/or detects violations of law, regulations, organization policies, or the code of conduct
3. Regularly reviewing the compliance program and recommending appropriate revisions and modifications, including advising the Senior Management of potential compliance risk areas
4. Conducting yearly compliance refresher training
5. Process owner for the following policies:
a. Anti-bribery policy
b. Gifts and hospitality
c. Whistleblowing policy
6. To spearhead the implementation of Enterprise Risk Management and maintain the risk register for the Group

Job Requirement:
1. Minimum degree from accredited universities with 5 years of relevant experience
2. Critical and strategic thinking, ability to provide sound judgements in challenging situations and be assertive as needed.
3. Experience in legal, audit, and/or risk management roles will be an added advantage.
4. Good interpersonal skills and ability to work independently, objectively, and constructively.
5. Strong interpersonal, negotiation, organisational and report-writing skills.
6. Team player with project management skills.
7. Excellent communication and presentation skills.
8. Ability to work under pressure, hands-on experience in audit, investigation, training, policy development and process improvement.

Regional Brand & Insights Manager

Samsung Asia Pte Ltd

The Regional Brand & Insights Manager will lead the development and implementation of marketing strategies for the region, driving key business goals and KPIs. You will independently manage research studies to inform marketing campaigns and monitor campaign performance, making necessary adjustments and reporting findings to senior management.

You should possess strong analytical and planning skills, along with excellent communication and relationship management abilities, in Brand Management / Integrated Marketing Communication scope of work. Proven track record in developing and executing successful marketing strategies is essential. Additionally, you should demonstrate resilience, adaptability, and a proactive approach to problem-solving in a fast-paced environment.

• Develop and implement marketing strategies for the region to achieve key business goals and KPIs
• Independently manage research & insights study to inform and sharpen marketing campaigns
• Monitor and evaluate the performance of marketing initiatives, make adjustments as needed, and report findings to senior management.
• Collaborate with cross-functional teams to align brand messaging and deliver a consistent experience across all touchpoints.
• Manage end-to-end campaign project management, including strategy development, execution, monitoring, and evaluation.
• Manage agency relationships and roster selection for advertising and marketing projects.
• Demonstrated ability to report concise project goals and outcomes to a C suite audience
• Work closely with team leaders to build brand marketing capabilities in the region

Key Success Factors:

• Strong analytical and planning skills to identify market trends & opportunities
• Strong business acumen
• Data and Consumer driven mind set, demonstrated through the use of consumer insights to inform brand marketing campaigns
• Excellent communication and relationship management skills to collaborate effectively with cross-functional teams and external stakeholders
• Proven track record to develop and execute successful marketing strategies that drive sales growth and increase market share
• Resilience and adaptability to handle challenges and make data-driven decisions in a fast-paced environment
• Active problem-solver with a proactive approach to addressing issues and finding solutions
• Able to work with ambiguity
• A sense of humor to foster positive team dynamics

Character Traits:

• Resilient, “can do” attitude
• Active Problem Solver: Proactive mindset and resourcefulness in identifying and resolving issues
• Team Player: Ability to work collaboratively intra and inter team, with a generous attitude in terms of coaching junior marketers on the team

Qualification:

• Bachelor's or equivalent degree in Marketing or related field from reputable institution
• Minimum 8 years of relevant brand marketing / integrated marketing communication experience
• Well versed in using data analytics tools e.g. Qlik, Tableau, Sprinklr, with MS Applications
• Fluent in English and at least one regional language (eg. Korean, Chinese) for cross-region business communications

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A key member of the NUS College’s Communications team, this role will champion the digital marketing efforts of NUSC across key digital platforms, including monitoring trends and insights, to elevate our online brand presence and drive the College’s brand impact, experience and marketing campaign effectiveness.

Channel Management & Growth

• Lead and manage key digital properties such as NUSC website, employee portal and social media channels that support the College’s marketing campaign needs, brand building imperatives and achieve positive user experiences.
• Strengthen and drive the smooth operations of the NUSC website and employee portal, working closely with internal resources (IT), external vendors and content owners, to achieve high operational readiness in support of key campaign launches.
• Measure and report performance of all digital assets and campaigns and assess strategies against goals (ROI and KPIs).

Campaign Management & Optimisation

• Collaborate with campaign leads and content owners to design and execute digital marketing plans and campaigns in Singapore and Asia, with a focus on brand awareness and admissions lead generation/conversions (SEO/SEM, paid advertising, email marketing, social media marketing etc).
• Leverage analytics tools like Google Analytics and equivalents to monitor campaign performance and generate actionable insights for reporting/calibration.
• Manage relationships with external agencies and vendors to ensure effective execution of marketing campaigns.

Best Practices & Training

• Stay up-to-date with the latest digital marketing trends, tools and best practices in the higher education and youth segments in Singapore and the region.
• Act as the digital champion and impart user training and best practices within internal units across the College.
• Work with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

• Minimum 6 to 8 years’ experience in a digital communications and marketing role in large enterprises or agency environment with working knowledge of Singapore and Asian markets.
• Bachelor’s degree in business, marketing or related, blended with skills in IT/project management.
• Digital skills must include:Launch/management of corporate websites, employee portals and local/regional digital marketing strategies.
  Working knowledge and familiarity with content management systems (ie WordPress, Sharepoint or similar).
  Working knowledge of Martech and how it can be effectively developed and deployed to meet the College’s needs.
  Working knowledge of social media landscape in Singapore and Asia.
  Hands-on knowledge of SEO, SEM and all key digital tools and metrics such as PPC, CPC, email marketing, social media monitoring and web analytics.
  Ability to edit website content and articles.
  
• Previous experience in collaborating with broad groups of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects/campaigns with sometimes challenging timelines.
• Ability to guide younger staff, work independently and as part of a team.
• Fluent written and spoken English skills with working knowledge of Simplified Chinese.
• Strong communication and interpersonal skills.
• Highly effective and strong creative and business judgment.
• Curiosity of mind and passion to build a career in the education industry.

• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Operations Executive (Sports/Fitness Club/Coordinating) - Up To $3,500
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $3,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Assist the team in assigning instructors/facilitators for the company's various programs.
• Assign and confirm instructors/facilitators for programs based on the clients' various themes and objectives, selecting from the company pool of manpower.
• Source and build a new pool of Instructors/Facilitators actively for the programmes under your charge.
• Build and maintain strong working relationships with instructors/facilitators across all related programs.
• Brief and disseminate information and SOPs to instructors/facilitators for various programs.
• Monitor the performance and discipline of instructors/facilitators, ensuring adherence to SOPs and the code of conduct.
• Track and maintain up-to-date records/logs of incidents or lapses at any events.
• Verify instructors'/ facilitators' log sheets at the beginning of each month for payment processing.
• Assist the Operations Manager or other program coordinators with any ad-hoc tasks as needed

Requirements:

• No experience required
• Minimum Diploma required
• Candidates with Sports Science Background will have an advantage
• Well versed with Microsoft Excel
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description

• Manage the daily operations of the restaurants, ensuring food sanitation and safety standards are maintained.
• Work closely with the Head Chef to plan seasonal menus, F&B promotions and activity.
• Monitor employee schedules ensuring it is in accordance with manning guide and business forecast.
• Motivate employees to improve work performance maintaining high productivity and morale.
• Establish good rapport with members and guests, handle all F&B complaints, requests and enquiries promptly.
• Manage inventories, energy consumption and preventive maintenance regularly to ensure cost effectiveness and prevent wastage.
• Assists with regular inventories of operating equipment in conjunction with the stewarding department when required by management.
• Evaluate and control F&B cost and expenses closely.
• Perform any other related duties as assigned by the management.

Requirements:

• At least 5 years of relevant experience in F&B Management.
• Positive work attitude, strong leadership and interpersonal skills.
• Creative and ability to multitask.

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park.
• Company transport provided (Clementi MRT Station).
• Meals provided.

• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Operations Executive (Sports/Fitness Club/Coordinating) - Up To $3,500
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $3,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Assist the team in assigning instructors/facilitators for the company's various programs.
• Assign and confirm instructors/facilitators for programs based on the clients' various themes and objectives, selecting from the company pool of manpower.
• Source and build a new pool of Instructors/Facilitators actively for the programmes under your charge.
• Build and maintain strong working relationships with instructors/facilitators across all related programs.
• Brief and disseminate information and SOPs to instructors/facilitators for various programs.
• Monitor the performance and discipline of instructors/facilitators, ensuring adherence to SOPs and the code of conduct.
• Track and maintain up-to-date records/logs of incidents or lapses at any events.
• Verify instructors'/ facilitators' log sheets at the beginning of each month for payment processing.
• Assist the Operations Manager or other program coordinators with any ad-hoc tasks as needed

Requirements:

• No experience required
• Minimum Diploma required
• Candidates with Sports Science Background will have an advantage
• Well versed with Microsoft Excel
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

The manager is to oversee daily operations, ensuring smooth kitchen and dining room management, food quality, and adherence to cleanliness and safety standards. They recruit, train, and manage staff, handle scheduling, and address performance issues. The manager ensures excellent customer service, resolves complaints, and fosters customer satisfaction to encourage repeat business. Responsibilities include managing inventory, liaising with suppliers, controlling costs, and reducing waste. They also handle financial aspects like sales reports, expense monitoring, and budgeting to optimize profitability. Additionally, the manager ensures compliance with health and safety regulations, implements marketing strategies to attract customers, and engages with the local community. Strong leadership, customer service, and knowledge of Indian vegetarian cuisine are essential for success in this role.

We are seeking a dynamic and results-driven Membership and Partnership Manager to join our team. The Membership and Partnership Manager will be a key player in building and nurturing strategic partnerships, driving membership growth with the ability to identify partnership opportunities and negotiate win-win agreements that supports mutual success and collaboration.

The manager is responsible for the timely development and implementation of quality, effective and relevant membership recruitment/conversion, engagement and retention programmes for improved member benefit offerings and increased overall member satisfaction. Responsibilities include working closely with different stakeholders to establish relationships while building up resources and synergising efforts.

Responsibilities:

Membership Growth: Develop and execute strategies to attract and onboard new members, both corporate and institutional, while retaining existing ones.

Members’ Engagement: To develop, manage and implement membership programmes and initiatives to foster strong relationships with members to connect and empower the nEbO and U Club Communities.

Research: To keep up with trends and continuously engage in ongoing market research, members’ insights, and assessment of programmes to ensure effectiveness, relevancy, and viability in the context of the community’s needs, concerns, and aspirations. Include facilitating and managing engagement processes, online platforms, and feedback channels to effectively bridge gaps between current and desired outcomes.

Partnership Development: To identify, nurture and build rewarding connections and collaborations with existing and new strategic partnerships to strengthen community involvement, elevate the brand presence and generate potential new business opportunities and recruitment channels.

Stakeholders Management: To be the relationship beacon and work closely with internal stakeholders – NTUC Club’s entities and communities – as well as Labour Movement’s network of unions, workforce limbs and affiliated associations, to foster strong ground support for better integration and management of resources and efforts.

Partnership Growth: Develop strategies to expand and diversify communities’ partnerships to support the organisation’s mission.

Partnership Monitoring and Evaluation: Develop and implement adequate monitoring and evaluation processes to assess progress and ensure benchmarking.

Requirements:

• Recognised University Degree in Business, Marketing or equivalent
• At least 8 years of relevant working experience
• Possess membership engagement and growth, partnership relationship management experiences, or where relevant and equivalent
• Possess a strong partnership network of corporate and institutional partners
• Cross-functional influence, relationship building, and project management skills toward a broad range of stakeholders
• Good social networking and negotiation skills
• Has high-level of professionalism, integrity and tact
• Ability to execute good judgement, work under pressure and a can-do spirit
• Enterprising with ability to put ideas into action
• A team player and adaptable to embrace changes

Ensure smooth operations of the restaurant, ensure timely and efficient work completion per trained.

Ensure cleanliness of the restaurant service area as required.

Learn and be competent in both service and kitchen staff duties.

Train and guide the operation team.

At least 5 years of working experience in F&B field.

Able to work on weekends and public holidays.

Able to stand long time.

The F&B Operation Manager's responsibility is to manage all food and beverage operations and delivering excellent customer service to the various restaurant outlets. To ensure that service, financial targets, and business goals are met. The role involves managing staff, overseeing inventory, maintaining health and safety standards, and improving profitability through effective management.

Key Responsibilities:

1. Operational Management: Oversee the daily operations of the F&B department.
   Ensure all services meet the company’s quality standards.
   Maintain smooth coordination between kitchen and service teams.
   Optimize the productivity of the team and ensure all work schedules are adequately covered.
   Handle customer complaints promptly and professionally.
   
2. Financial Management: Set and manage budgets for food and beverage operations.
   Analyze and monitor financial performance including revenue, cost control, and profitability.
   Manage pricing strategies, menu costing, and supplier negotiations.
   Prepare regular reports and forecasts to management regarding financial performance.
   
3. Staff Management: Recruit, train, and supervise F&B staff, including chefs, waitstaff, and bartenders.
   Monitor staff performance and provide feedback, coaching, and development.
   Foster a positive work environment and promote teamwork.
   Conduct regular team meetings to ensure effective communication.
   
4. Inventory and Supply Chain Management: Manage ordering and inventory control to minimize wastage and control food costs.
   Develop and maintain strong relationships with suppliers.
   Ensure all food products are stored and rotated properly, adhering to food safety regulations.
   
5. Customer Experience: Ensure high levels of customer satisfaction through excellent service.
   Gather and respond to customer feedback to improve service and offerings.
   Implement strategies to increase customer loyalty and retention.
   
6. Health & Safety Compliance: Ensure that the establishment complies with all health, safety, and hygiene regulations.
   Regularly review safety procedures and update staff on relevant safety practices.
   Manage food handling, storage, and waste disposal procedures in compliance with regulations.
   
7. Menu and Service Development: Collaborate with the chef and kitchen staff to develop new dishes and drinks.
   Analyze market trends to create offerings that attract customers and align with business objectives.
   Ensure the service flow is smooth and efficient, updating service procedures as necessary.
   

Key Qualifications:

• Education: Bachelor’s degree in Hospitality Management, Business, or a related field (preferred but not always required).
• Experience: At least 3-5 years of experience in F&B management roles.
• Skills: Strong leadership and team management skills.
  Excellent financial acumen and ability to manage budgets.
  Outstanding communication and interpersonal abilities.
  Knowledge of food safety regulations and health standards.
  Problem-solving and conflict resolution skills.
  

Key Competencies:

• Customer-centric with a focus on quality and service excellence.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Detail-oriented, with a strong focus on operational efficiency.
• Adaptability and creativity in improving F&B offerings and service.

Work Conditions:

• Full-time position with a variable schedule that includes evenings, weekends, and holidays.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

• Position : Operations Manager (Sports & Fitness) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

We are looking for a Temp Executive on a contract basis to support the Course Operations (Exams & Assessments). Submit your application now!

The Professional & Adult Continuing Education Academy (PACE) at Singapore Polytechnic is seeking a dedicated Executive to join our Programme Operations Division in a temporary (11.5 months) [full-time] position.

At PACE, we are committed to empowering adult learners through innovative courses designed to enhance employability and drive career advancement. As a leader in Continuing Education and Training (CET), we foster a dynamic and supportive environment that values growth, collaboration, and excellence.

Responsibilities:-

As the Executive (Course Operations – Exams & Assessments), you will play a pivotal role in ensuring smooth and efficient course assessment and examination processes. Reporting to the Manager, you will handle a variety of tasks that are crucial for the success of our programs, including:

• Liaison & Coordination: Collaborate with Schools on all assessment and examination-related matters to ensure clarity and efficiency.

• Setup & Management: Establish lesson and assessment structures in our systems, and oversee the entire examination schedule.

• Results Processing: Manage results processing according to schedules and Singapore Polytechnic Exam Rules, including handling appeals.

• Certification Administration: Oversee the issuance of certificates in both digital and hardcopy formats.

• Reporting & Analysis: Compile examination/assessment reports, analyze data, and provide insightful recommendations based on statistics.

• Graduation Planning: Coordinate the planning and execution of our Graduation Ceremony, from sourcing awards to managing seating arrangements.

• Stakeholder Support: Address queries from Schools and students, ensuring clear communication and outstanding customer service.

Requirements:-

• A minimum of 2 years of administrative experience, preferably in an educational setting related to academic or examination processes.

• Exceptional multitasking abilities with a positive attitude, thriving in fast-paced environments with tight deadlines.

• A meticulous and organized approach to work, with strong interpersonal, written, and verbal communication skills.

• Thrives in both independent and collaborative work environments.

• Proficiency in data management and analysis tools such as Excel and Power BI (optional).

Job Description

• Manage the daily operations of the restaurants, ensuring food sanitation and safety standards are maintained.
• Work closely with the Head Chef to plan seasonal menus, F&B promotions and activity.
• Monitor employee schedules ensuring it is in accordance with manning guide and business forecast.
• Motivate employees to improve work performance maintaining high productivity and morale.
• Establish good rapport with members and guests, handle all F&B complaints, requests and enquiries promptly.
• Manage inventories, energy consumption and preventive maintenance regularly to ensure cost effectiveness and prevent wastage.
• Assists with regular inventories of operating equipment in conjunction with the stewarding department when required by management.
• Evaluate and control F&B cost and expenses closely.
• Perform any other related duties as assigned by the management.

Requirements:

• At least 5 years of relevant experience in F&B Management.
• Positive work attitude, strong leadership and interpersonal skills.
• Creative and ability to multitask.

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park.
• Company transport provided (Clementi MRT Station).
• Meals provided.

The Role

This position will be responsible for managing communication between a company’s corporate management and the investors.

Job Responsibilities

• Develop and execute investor relations programs to facilitate communication and build constructive relationships with the investment community, media and other stakeholders.
• Manage production of investor relations materials, including annual reports, unitholder circulars, announcements, press releases, presentations and website content.
• Manage investor and analyst engagement events such as AGM, analyst briefings, investor conferences and roadshows.
• Keep abreast of developments in the REITs and real estate sectors to provide insights on market activities, trends, competitive landscape, shareholder and ESG related issues.
• Manage production of the REIT’s annual sustainability report in accordance with SGX reporting requirements.
• Track and review major ESG ratings, manage and enhance the REIT’s corporate image and reputation.

Job Requirements

• Degree in Finance, Accounting, Real Estate or Communications.
• Preferably with at least 8 years of relevant experience.
• Excellent writing skills.
• Familiarity with the real estate industry and exposure to equity capital markets and/or a strong grasp of finance will be a distinct advantage.
• Pro-active, customer-focused, a good team player and independent in working in a fast-paced environment.
• Required to obtain the CMFAS license.

Responsibilities

1) Engagement with Internal and External Stakeholders

• Identify meaningful causes/ interests and volunteering opportunities based on interests, resumes, testimonies of individuals and groups. (Additionally, Corporate Social Responsibility vision for the latter.)
• Create impact and partnerships across different sign-up platforms to expand our volunteer base while facilitating their active engagement through existing/new projects
• Tailor to various audiences, including the next generation of volunteers such as students, young adults and community groups.
• Run and monitor an active volunteer recognition programme
• Liaise and work with Pastoral Care Services on the Patient Befriending Programme.

2) Management and Development

• Map and work with Head of Department (HOD) and/ or relevant HODs and C-Suite to grow and cultivate individuals, groups/ networks for this new alliance of like-minded persons/ groups.
• Match volunteers and volunteer opportunities with internal and external stakeholders Share best practices with internal and external partners at suitable platforms

3) Marketing and Communications

• Promote, advocate and educate on the significance of volunteerism that conveys inclusiveness and accessibility.
• Work with internal and external partners to cross-share contents on each partner’s publicity platforms. Curate and maintain an archive of stories and materials that depict the meaningful work enhance by volunteers.
• Update calendar of activities and programmes which supports the overall SACH and SAMH-SACS corporate messaging and position. Participate in roadshows and events to boost presence and bring about renewal of volunteers.

4) Resource Planning, Training, Review and Audit

• Work with internal and external partners to identify suitable training for staff and volunteers.
• Match and deploy related resources with SACH and SACH cluster of service.
• Adhere to internal checks and controls, SOPs and templates for proper accounting, tracking and compliance.

5) Data Management

• Submit templates to capture the data of CVs and their involvement at the Division
• Submit regular reports on CVs management efforts and outcomes

Requirements:

• Bachelor’s degree, in any discipline
• At least 5 years of relevant work experience
• Personality traits: Highly motivated and self-driven with a positive can-do attitude
• You are someone who enjoys irregular hours from time to time such as evenings and/or weekends from time to time.

JOB DESCRIPTION:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships.
• Ensure compliance with occupational health and safety regulations.
• Ensure comprehensive brand and product training throughout the distribution network.
• Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Manage and support distribution channels in fulfilling sales objectives and achieving the best market coverage.
• Preparation of reports including monthly performance, quarterly and yearly business reviews
• Manage staff and assign duties, plan budgets and authorize expenditures, resolve customer complaints.
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Willing to do rotating shift work (Mostly nightshift)
• Able to work longer hours with prolonged period of standing. Must work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Experiences in wholesale/retail packaging experience preferred
• Ability to work well in a fast-paced environment and meet deadlines

Job Description & Requirements

JOB DESCRIPTION:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships.
• Ensure compliance with occupational health and safety regulations.
• Ensure comprehensive brand and product training throughout the distribution network.
• Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Manage and support distribution channels in fulfilling sales objectives and achieving the best market coverage.
• Preparation of reports including monthly performance, quarterly and yearly business reviews
• Manage staff and assign duties, plan budgets and authorize expenditures, resolve customer complaints.
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably posses own transport. Required to travel from time to time
• Willing to do rotating shift work (Mostly nightshift)
• Able to work longer hours with prolonged period of standing. Must work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Experiences in wholesale/retail packaging experience preferred
• Ability to work well in a fast-paced environment and meet deadlines

We are open Korean restaurant at 1 Pasir Ris Cl, #01-302/303, Singapore 519599. restaurant name is Don Dae Bak Charcoal BBQ Restaurant. We are looking at expierienced hall manager. 1st priority will be Korean Lady. My contact is follow : Name Thomas. Won. Tel no : 93662640, email address : [email protected]. Please feel free to contact us without any hesitation. Employment terms will be determined after the interview.