Total 2,357 tourism executive job vacancies in F&B / Tourism / Hospitality category in Singapore

Supporting the Food Atrium Division’s F&B Team in management, implementing business plans for various drinks/food stalls and restaurants, a F&B Executive is responsible for all the staff in the stalls that he/she is taking charge (up to 10 staffs per stall). He/she is in-charge of the KPIs of all the stalls under his/her charge. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back-office support, the F&B Executive r also recruits, trains and motivates staff.

Role & Responsibilities:

• Oversee the assigned drinks/food stalls/restaurants’ daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the drinks/food stalls/restaurants’ SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on food preparation and conduct regular food audits to ensure the consistency of all products
• To work one full day in each drinks/food stall/restaurant per week and discuss observations and to cover shifts as and when short of manpower.
• Manage, groom and motivate the team to foster continuous improvement
• To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required.
• Ensure food hygiene and safety standards are always observed with regular audits
• Oversee the planning of duty rosters and ensure prudence
• Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stall set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or menu selling price from time to time
• Conduct timely reviews on food and operating costs to ensure that they are in line with the budget
• Any other duties as assigned

REQUIREMENTS:

• At least 4 - 5 years of proven track record in managing multiple-outlet format of F&B stores
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

PERSONAL ATTRIBUTES:

• Self-motivated and able to work in a fast-paced environment
• The ability to work under pressure and handle challenging situations
• Good communication & people skills
• A strong commitment to customer service
• Passionate about F&B industry
• The ability to understand and analyse sales figure and its cost implications
• Planning and organizational skills
• Knowledge of IT preferred
• Willing to travel within Singapore

Salary: Up to S$4,500
Working Days & Hours: 5 days a week, 8:30am - 5:30pm
Location: International Plaza (Tanjong Pagar)
Hybrid Work Arrangement: 4 days in the office, 1 day WFH

Key Responsibilities:

• Oversee the full set of accounts for Group Companies, ensuring accuracy and compliance.
• Maintain detailed and current records in the accounting system.
• Monitor and project both long-term and short-term cash flow.
• Prepare and manage invoicing, debit and credit notes, payments, issuance of cheques/TT, e-filing duties, bank reconciliations, and cash flow statements.
• Act as the liaison with external auditors for statutory audits and with tax agents for company taxation matters.
• Coordinate with company secretaries, bankers, local authorities, and other relevant parties on finance and accounting issues.
• Generate monthly investment reports and handle claims reimbursement processes.
• Organize and manage office files, documents, and supplies to ensure smooth and efficient operations.
• Provide general office support, including filing, data entry, and maintaining office supplies.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with preparing documents, reports, and correspondence as needed.
• Support various departments and perform ad-hoc duties as required.

Requirements:

• Diploma or Degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3-5 years of relevant experience in accounting and administration.
• Strong proficiency in accounting software and MS Office applications. Excellent organizational and communication skills.
• Detail-oriented, proactive, and capable of working independently and as part of a team. Ability to manage multiple tasks and meet deadlines efficiently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Shipping & Logistic Executive | 5 Days | Up to $5k | Bugis

5 days, 9am- 5.45pm

Salary: $3400- $5000

Address: Gateway West (Bugis)

Job requirements:

Shipping and Logistics

• Facilitate the shipping of products from one destination to another
• Arrange transportation and deliveries of goods from suppliers to meet customers’ demand without any delay
• Manage activities throughout the order fulfilment and transportation cycle within stipulated deadlines

Documentation and Administration

• Coordinate documentations with suppliers for shipment of goods to customers
• Support the purchases of goods and services to our customers globally
• Handle full scope of purchasing documentation process (generate and complete the approval of Sales Orders and POs; manage, monitor and update delivery status and schedules; highlighting any discrepancies/delay to the superior and provide recommendations as necessary).
• Prepare all shipping documents for import shipments and process bank documents such as Letter of Credit, etc.
• Carry out administrative tasks such as data input, processing of information, completing paper work and filling of documents.
• Handle feedbacks & complaints from customers and suppliers
• Any other ad-hoc duties assigned by Superior.

Continuous Improvements

• Review of freight costs, transportation rates or any other costs associated with logistics arrangements for cost optimization
• Track the performance of suppliers, and support improvement initiatives with suppliers
• Continuous process improvement, e.g. streamlines documentation process to simplify and improve processing time

Requirements:

• Minimum Diploma, preferably in supply chain management and logistics.
• Minimum 7 years of relevant logistic and shipping experience. Candidate who comes from trading industry is highly preferred
• Hands-on experience in LC preparation and documentation is a must
• Strong technical knowledge in the logistic and shipping industry
• Highly proficient in desktop technologies (e.g. MS Office Excel, Word, Outlook) and in ERP system (e.g. Oracle).

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities

1) Engagement with Internal and External Stakeholders

• Identify meaningful causes/ interests and volunteering opportunities based on interests, resumes, testimonies of individuals and groups. (Additionally, Corporate Social Responsibility vision for the latter.)
• Create impact and partnerships across different sign-up platforms to expand our volunteer base while facilitating their active engagement through existing/new projects
• Tailor to various audiences, including the next generation of volunteers such as students, young adults and community groups.
• Run and monitor an active volunteer recognition programme
• Liaise and work with Pastoral Care Services on the Patient Befriending Programme.

2) Management and Development

• Map and work with Head of Department (HOD) and/ or relevant HODs and C-Suite to grow and cultivate individuals, groups/ networks for this new alliance of like-minded persons/ groups.
• Match volunteers and volunteer opportunities with internal and external stakeholders Share best practices with internal and external partners at suitable platforms

3) Marketing and Communications

• Promote, advocate and educate on the significance of volunteerism that conveys inclusiveness and accessibility.
• Work with internal and external partners to cross-share contents on each partner’s publicity platforms. Curate and maintain an archive of stories and materials that depict the meaningful work enhance by volunteers.
• Update calendar of activities and programmes which supports the overall SACH and SAMH-SACS corporate messaging and position. Participate in roadshows and events to boost presence and bring about renewal of volunteers.

4) Resource Planning, Training, Review and Audit

• Work with internal and external partners to identify suitable training for staff and volunteers.
• Match and deploy related resources with SACH and SACH cluster of service.
• Adhere to internal checks and controls, SOPs and templates for proper accounting, tracking and compliance.

5) Data Management

• Submit templates to capture the data of CVs and their involvement at the Division
• Submit regular reports on CVs management efforts and outcomes

Requirements:

• Bachelor’s degree, in any discipline
• At least 5 years of relevant work experience
• Personality traits: Highly motivated and self-driven with a positive can-do attitude
• You are someone who enjoys irregular hours from time to time such as evenings and/or weekends from time to time.

Responsibilities:

• Assist with day-to-day administative tasks
• Handle phone calls, emails and correspondence as needed
• Other ad-hoc duties as assigned

Requirements

Min A Level / Diploma in any discipline
Good interpersonal skills
Able to start work within short notice

For interested candidates, please send your most recent and updated resume to [email protected]


Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Location: CT HUB 2

Working Days: 5 Day A Week

Working hours : 9am-6pm

Salary : $3500 - $4500

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Contract: 1 year

Location: Caldecott

Working hours: Mon - Fri (Office hr - WFO & WFH)

Responsibilities

• Conceptualise & create original content that drives engagement and build communities across multiple social mediaplatforms.
• Work closely with stakeholders and partners to develop content; analyse content performance.
• Assist with sentiment analysis and reports.
• Assist with community management.

Requirements

• Diploma / Degree
• Preferably background in Mass Communications/ Digital Marketing or related field
• Strong copywriting & writing skills needed
• Digital native; working experience in social media management
• Strong understanding of social media platforms and usage norms with a keen sense of what’s trending
• Basic knowledge of and ability to interpret social media insights
• Strong analytical skills needed for analysing data
• Team player who can manage multiple projects in a dynamic and fast-paced environment
• Able to work independently on projects with minimal supervision, with good attention to detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/8005

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Operation Administration Executive

Salary: $2700 - $3200

Working Days & Hours: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (West Area)

Key Job Responsibilities:

• Assist the Head of Operations and Assistant Head of Operations Administrations in all daily tasks and matters in the Operations Department.
• Coordinate with Operations Department and Sales & Marketing Department in project executions, including processing customer purchase order, creating delivery orders and return forms, arranging equipment testing and maintenance, as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.
• Prepare and submit tax invoices, progress claims and statement of accounts to
• customers as well as following up with customers on receivable and final accounts for completed projects.
• Liaise with vendors to support project executions and verify vendor invoices against tasks completed before submitting to Accounts Department for timely payment to vendors.
• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system.
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards. Maintain historical records for annual accounting and ISO audits.
• Undertake additional tasks and responsibilities when required or as instructed

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Salary: up to $4500

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Job Requirements: Min Degree in Human Resources / Accountancy / Business or similar w min 2 yrs of relevant c&b experience, preferably in public sector/healthcare

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Shipping & Logistic Executive | 5 Days | Up to $4k | Bugis

5 days, 9am- 5.45pm

Salary: $3400- $4000

Address: Gateway West (Bugis)

Job requirements:

Shipping and Logistics

• Facilitate the shipping of products from one destination to another
• Arrange transportation and deliveries of goods from suppliers to meet customers’ demand without any delay
• Manage activities throughout the order fulfilment and transportation cycle within stipulated deadlines

Documentation and Administration

• Coordinate documentations with suppliers for shipment of goods to customers
• Support the purchases of goods and services to our customers globally
• Handle full scope of purchasing documentation process (generate and complete the approval of Sales Orders and POs; manage, monitor and update delivery status and schedules; highlighting any discrepancies/delay to the superior and provide recommendations as necessary).
• Prepare all shipping documents for import shipments and process bank documents such as Letter of Credit, etc.
• Carry out administrative tasks such as data input, processing of information, completing paper work and filling of documents.
• Handle feedbacks & complaints from customers and suppliers
• Any other ad-hoc duties assigned by Superior.

Continuous Improvements

• Review of freight costs, transportation rates or any other costs associated with logistics arrangements for cost optimization
• Track the performance of suppliers, and support improvement initiatives with suppliers
• Continuous process improvement, e.g. streamlines documentation process to simplify and improve processing time

Requirements:

• Minimum Diploma, preferably in supply chain management and logistics.
• Minimum 7 years of relevant logistic and shipping experience. Candidate who comes from trading industry is highly preferred
• Hands-on experience in LC preparation and documentation is a must
• Strong technical knowledge in the logistic and shipping industry
• Highly proficient in desktop technologies (e.g. MS Office Excel, Word, Outlook) and in ERP system (e.g. Oracle).

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Manage day to day restaurant operation;

- Food preparation following food and personal hygienne

- Ingredients stock take and ordering

- Set achievable Sales targets

- Prepare and execute marketing activities

- Manage Customer service/complaints

- Ensure restaurant's compliance to SOP

- Manage restaurant’s profit and loss

Candidate shall

- Have at least 1 year similar experience

- Be willing to work night shifts

- Be willing to work on weekends

- Be willing to travel within Singapore

- Be excellent in communication and customer service skills

- Be a team player

Job Description & Requirements

Main Duties:

• Manage operations of Foodshop according to company policies and guidelines
• Provide strong leadership
• Provide excellent customer service
• Ensuring consistently high standards of hygiene, cleanliness and food safety
• Handle complains with care
• Any other ad hoc duties assigned by the management.

Requirements:

· Willing to work on shift and weekend duties

· Able to work in non-airconditioned foodshop

· Minimum 2 years F&B operations experience

Responsibilities

• Assist in daily finance operations (includes payments, receipts, AP & AR transactions);- Assist in partial/full set of accounts and prepare balance sheet schedules and ensure
• timely, complete and accurate recording of accounting entries into MYOB accounting
• system;
• Posting of month-end closing journal entries;
• General office administration such as: filing, scanning, photocopying, archiving, office
• supplies;
• Assist in preparing documents for submission of government grant claims;
• Manage and handle documents, records and maintain an organized filing system.
• Any other ad hoc duties as assigned by Manager in-charge

Requirements

• LCCI or Diploma in Accounting;
• Proficient in Microsoft Excel and Word
• Fast learner with strong sense of initiative & good communication skills- Able to work independently with minimum supervision

Job description

We are seeking a Digital & Social Media Marketing Executive who is fluent in English and Mandarin to join our team. The ideal candidate will have 1 to 2 years of experience in digital marketing, with a focus on social media. This role will involve creating, managing, and optimizing digital campaigns to enhance the company’s online presence, engage with target audiences, and drive business growth.

Key Responsibilities:

• Develop and implement digital marketing strategies across social media, email marketing, and Search Engine Optimization.
• Create engaging content in both English and Mandarin for social media platforms (e.g., Facebook, Instagram, LinkedIn, WeChat).
• Manage day-to-day social media activities, including content scheduling, audience engagement, and performance tracking.
• Monitor and analyze digital marketing campaigns using analytics tools, providing insights and recommendations to improve performance.
• Collaborate with internal teams to ensure marketing efforts align with company goals.
• Stay updated on industry trends, emerging platforms, and best practices.

*

Requirements:

• 1 to 2 years of experience in digital and social media marketing.
• Fluency in both English and Mandarin (written and spoken) is essential.
• Strong understanding of major social media platforms and digital marketing tools.
• Excellent communication and writing skills in both languages.
• Data-driven mindset with the ability to analyze and interpret marketing metrics.
• Degree or diploma in Marketing, Communications, or a related field.

Location: North

Healthcare Industry

The Executive must be able to lead and build synergy as one Centre for Health Activation team member – be a positive, proactive and responsible team player and collaborate closely with teams.

The Challenges:

• Support the strategic projects and initiatives pertaining to building and sustaining new and existing community partnerships to health drive activation efforts in the Central and Northern regions of Singapore. Develop and implement a conducive framework and environment for individuals to take charge of their own health and to care for the health of others in the community
• Support the development and implementation of a sustainable training and research roadmap, community engagement framework and toolkit that would help enhance and elevate the branding . This includes an account servicing role, presentation of proposals for the approval of Senior Management and other relevant meeting platforms and ensure the timely completion of all projects and reporting of outcomes
• Build and sustain community partnerships in the areas of training volunteers and co-creating a community of practice in driving community activation and building a community of carers. Create the means, framework, platform and environment for residents living in Central and Northern regions to take charge of their own health and to go beyond self-care to serving the wider community
• Build a vibrant network of health and social care volunteers by bringing together volunteers and partners from different organisations to network, share experiences and best practices and exchange ideas and bond with one another
• Build diverse communities of activated volunteers with shared interests
• Identify and leverage potential funding programmes and partners as seed funding for implementation of pilot training programmes
• Establish governance and volunteer management framework to ensure that community programmes adhere to organisational values and volunteers are continuously engaged and sustained for practice in a safe and conducive environment
• Execute large scale community based-events within set budgets, standard operating protocols, funding mechanisms and pre-defined timelines
• Provide secretariat support at divisional and department level meetings and give timely reporting of key performance indicators.

What it Takes:

• Strong passion for population health and volunteerism
• Degree in Social Sciences/Behavioral Science/ Psychology/ Social Anthropology or a related discipline or field
• Minimum 2 years of corporate experience, preferably in the healthcare and/or social care sectors
• A creative thinker with excellent written and verbal communications skills
• Excellent team leader and player with a positive can-do attitude
• Ability to multi-task, resourceful and highly resilient
• Work effectively under tight deadlines and manage projects independently
• Experience in development of social media platforms and website management
• Experience in event management and vendor management

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Sarah

Reg No: R2198293

EA Licence No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Job Description & Requirements

Responsibilities

Develop sales by sourcing new clients, upselling of product

Attend to clients (sales appointment)

Maintain and responsible for account servicing

Archieve sales target

Handle order administration

Responding incoming phone and emails enquiries

Prepare sales quotation to be send out to customers

Product Presentation

Requirement

Able to communicate effectively with English & Chinese speaking clients preferrably

Honest, Confidence & Target oriented

Able to work under pressure and tight deadline

Hardworking and reliable, adaptable and flexible

Possess own transportation is a plus

Benefits

Attractive Sales Commission + Target Bonus + Transport Allowance + Incentive Bonuses

Variable Bonus

Staff Purchase Discount

Maternity & Paternity Leave

The Restaurant & Bar Executive will deliver prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. He/she must be familiar with ALL Loyalty Program to recruit members and be able to share information when handling existing ALL members.

Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Take food and beverage orders according to guest’s requirements and preferences.

• Deliver food & beverage services in accordance to departmental standards and procedures.

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

Guest Relationship Executive

We are a serviced apartment located in the heart of Singapore. Our employees enjoy working for us because we offer:

- 5 working days a week

- Day shift only (730am to 5pm/ 1pm to 1030pm)

- Work-life balanced shift schedule

- Supportive work environment

- Training and performance assessment for internal promotion

- Career opportunity to advance in Hospitality industry

We are looking for Guest Relationship Executive. The pay we are offering is up to $3,500.

Job responsibility

- You will attend to our guest for check-in, check-out and maintain updated records of bookings and payments.

- You will build rapport with guest by providing information about our serviced apartment, available rooms, rates, amenities and touristy information.

- You will work with Reservation team, Finance Team and Operation team to plan reservation, room cleaning and maintenance schedule and manage guest’s requests.

Requirement

- Adminitrative skills

- Multitasking skills

- Organizational skills

- Customer service experience

- Computer literacy

- Work experience in Hotel is a plus

• Co-ordinate with restaurant manager in all aspects of the daily restaurant duties.
• Co-ordinate with vendor and suppliers on supplies and invoices.
• Plans menu by consulting with chefs, estimates food costs & profits, adjusts menu.
• Coordinate with Chefs on preparation of Udupi Cuisine Food
• Regularly review product quality
• Coordinate with Customer and marketing of Udupi style Karnataka Food
• Delivering superior food and beverage service and maximizing customer satisfaction
• Coordinate with Customer and explain about the food standards and dishes
• Handle Complaints and ensure prompt and effective resolutions to meet customers expectation
• Advice accurate information based on customers enquires.
• Ensuring high quality services delivered to customers
• Train new and current employees on proper customer service practices
• Making improvement to the running of business and development of Restaurant

Job Requirements

• Minimum 3 Years work experience in Udupi Cuisine
• Must be bilingual in English and at least one Indian dialect
• Prior working experience in Authentic Udupi Style Indian Restaurant preferred
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers
• Knowledge of Udupi Karnataka Food Taste
• Strong Oral communication skill and stamina , physically fit.
• Strong planning and organistaional skill.
• Able to work under pressure and deliver the designated work as and when required.
• Good business awareness
• Must possess basic computer skill

Responsibilities

• Assist in daily finance operations (includes payments, receipts, AP & AR transactions);- Assist in partial/full set of accounts and prepare balance sheet schedules and ensure timely, complete and accurate recording of accounting entries into MYOB accounting system;
• Posting of month-end closing journal entries;
• General office administration such as: filing, scanning, photocopying, archiving, office supplies;
• Assist in preparing documents for submission of government grant claims;
• Manage and handle documents, records and maintain an organized filing system.
• Any other ad hoc duties as assigned by Manager in-charge

Requirements

• LCCI or Diploma in Accounting;
• Proficient in Microsoft Excel and Word
• Fast learner with strong sense of initiative & good communication skills- Able to work independently with minimum supervision

Hotel Guest Relationship/ Front Desk Executive

We are a serviced apartment located in the heart of Singapore. Our employees enjoy working for us because we offer:

- Work-life balanced shift schedule

- Supportive work environment

- Training and performance assessment for internal promotion

- Career opportunity to advance in Hospitality industry

We are looking for Guest Relationship/Front Desk Executive. The pay we are offering is up to $3,500.

Job Responsibility:

1. Handle guest check-ins, check-outs, and maintain accurate booking and payment records.

2. Make bookings for guests and provide information on rooms, rates, amenities, and local attractions, building rapport with guests.

3. Coordinate with Reservations, Finance, and Operations teams on manpower planning, operation planning and manage guest requests.

4. Perform general administrative tasks.

Requirement:

1. Strong administrative, multitasking, and organizational skills

2. Proven customer service experience

3. Computer literacy

4. Experience in the hospitality industry, with hotel experience as a plus

5. Ability to lead a team

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities:

• Responsible for handling exports/shipping operations to global markets.
• Liaise with external parties and coordinate shipments with respective factories/customers/service provider.
• Prepare shipping documents and monitor shipments to ensure timely delivery.
• Arrange GST supporting documents and submit to accounting department.
• Verify service provider bills.
• Strive to meet monthly KPI targets.
• Support manager in reporting and data analytics.
• Support manager/team leader in PowerPoint preparation.
• Job coverage during colleagues’ absence (buddy system).
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in Logistics or related discipline.
• Minimum 3 to 5 years in logistics and/or shipping industry.
• Computer literacy in Word, Excel & PowerPoint.
• Experience in Power BI and analytics will be an added advantage.
• Experience in managing a team preferred but not necessary.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities:

• Build and maintain strong relationships with clients/customers.
• Demonstrate expertise in wine and cocktail preparation, including handling.
• Contribute to basic food preparation and duties, primarily bar snacks.
• Oversee purchasing and receiving procedures to ensure optimal quantity, quality, and price.
• Address member and guest complaints and feedback effectively, advising the duty manager on appropriate corrective actions.
• Perform any other duties as assigned by management.

Requirements:

• Minimum 3 years of relevant experience in F&B establishments focusing on wine or cocktail
  • Working knowledge of wine (regions, grape varietals, taste notes)
  • Working knowledge of classic cocktail recipes and preparation
• Possess a keen learning mindset, be self-motivated, independent, and capable of working efficiently under tight deadlines and pressure.
• Vibrant personality, demonstrates effective bilingualism, strong presentation skills, and a keen eye for detail.
• Some experience in back-of-house operations

Remuneration Package:

•Competitive Salary & Benefits Package

•Eligible for annual performance bonus

•Clothing allowance

•5-Day Work Week

About MARK by TWP:

Designed by award-winning design studio HASSELL, the brains behind some of Singapore's most stunning spaces, MARK is a private lounge tucked behind a hidden door in Capital Tower. This elegant space is designed as a calm, exclusive haven for high-powered executives.

Additionally, the business club caters to special occasions and exclusive events.

Mark offers a discreet, well-appointed space for meetings, work, or simply enjoying drinks. The intimate yet elegant space features plenty of wood, locally-inspired detailing, and custom-made furniture, creating a luxurious yet cozy atmosphere that C-suite members might appreciate.

•https://www.thepeakmagazine.com.sg/lifestyle/mark-the-work-project-hassell/

•https://www.lifestyleasia.com/sg/living/design-and-interiors/the-work-project-launches-mark-singapores-latest-private-members-club/