Total 30,259 F&B / Tourism / Hospitality job vacancies in Singapore

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Overview

The Security Officer is responsible for protecting Hotel premises, assets and personnel. He/She is expected to detect and deter potential threats and duties include performing access control, conducting security screening, attending to enquiries from stakeholders, patrolling and guarding premises, as well as managing incidents and emergencies.

The Role

1. Attend to enquiries from visitors
2. Manage key presses
3. Conduct security screening of visitors, property or vehicle
4. Authorise and facilitate access to premises
5. Regulate crowd and traffic in private property
6. Conduct security patrols in premises
7. Guard premises
8. Handling of suspicious persons/vehicles
9. Note and report irregularities
10. Assist authorities in law enforcement
11. Provide quick response to incidents and emergencies
12. Request for assistance within guarded premise in the event of emergencies
13. Assist in evacuation in the event of emergencies

Talent Profile

1. Have a valid Singapore security license
2. Required to work in rotating shifts
3. Vigilant, decisive, and possess effective communication skills

Position Overview

The Spa Attendant is responsible for maintaining the cleanliness and hygiene of the spa and gym premises, keeping the lounge, locker room and other guest areas neat, sanitized and well stocked with amenities. He/she is also responsible for opening and closing of the facilities, greeting and orientating guests while providing personal guest service.

The Role
A. Deliver Service Excellence

1. Assist reception staff with greeting and welcoming of guests, serve refreshment, attend to guests and relay information to spa therapists.
2. Assist to provide guests' tour of spa are and lounges to new or prospective clients and introduce the services and facilities offered.
3. Assisting Therapists when needed in preparing treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure.

B. Deliver Operation Excellence

1. Restocking of all lounges supplies and lockers' amenities, linen and operational needs for the spa and the fitness/gym studio.
2. Handle laundry duties such as receiving, storing neatly all linen - keeping them well folded.
3. Prepare and clean the bath for bathing rituals.
4. Preparing flowers for trays and various areas (reception, toilets, vanities, wet area, lounges).

C. Manage Hygiene and Safety Standards

1. Prepare and distribute fresh sheets and towels in treatment rooms, changing & grooming areas, and wet facilities.
2. Ensure proper and prompt disposal of any wasted material, disposables, etc. in the spa common areas.
3. Check and change regularly the candles for the burners. Keeping the burners clean.

Talent Profile

1. Have good knowledge of the spa industry
2. Detail-oriented with the ability to multi-task
3. Available to work on public holidays and weekends
4. Previous experience in a luxury spa environment or similar customer service field is desirable

Position Overview
You will be responsible to deliver consistent food quality aimed at creating great experience for guests and performing all assigned culinary tasks to the highest standards in accordance to Capella standards.

The Role
A. Prepare Food

1. Preparation and production of all gardemanger items for hotel, ensuring that they are in compliance with the prescribed recipes and specifications
2. Determine the required mise-en-place according to the menu orders

B. Support Food and Beverage Operations

1. Ensure that the received products meet the predetermined quality and purchasing specifications
2. Monitor the supply of food items and review wastage for appropriate adjustment in future preparation

C. Manage Hygiene, Safety and Standards

1. Ensure the proper handling and storage of food so as to keep spoilage to a minimum
2. Ensure that the workstations are clean and sanitized and prepare safety procedures are observed by the cooks at all times

D. Contribute to Continuous Improvement

1. Assist supervisor in monthly stock taking activities
2. Assist with inventories as scheduled

E. Deliver Customer Experience

1. Follow customer service standards
2. Escalate feedback on service challenges through proper escalation channels

Talent Profile

1. Has a Diploma in Culinary or equivalent (have extensive knowledge of kitchen equipment)
2. Has 5 years of culinary experience in upscale Hotel
3. Willing to work flexible hours, including weekends, holidays when required

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:

• Deliver warm and friendly service to all guests.
• Promptly address customer requests and maintain supply levels.
• Keep the service area up to standards.
• Handle complaints or escalate them as needed.
• Provide general food and beverage service.
• Assist with food prep and maintain food safety.
• Keep dining and kitchen areas clean, manage stock.

Requirements:

• Professional certification in F&B or related field.
• 1+ year of experience in a food service environment.
• Customer-focused, with a proactive and positive attitude.
• Strong communication skills and teamwork ability.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job titile: F&B ASSISTANT

(FRUIT/DRINK STALL/DESSERT)

#Senior are Welcome#

#Both Full time / Part Time are welcome

#Non Halal

Work Place: Aircon Foodcourt

Full Time / Part Time Positions Available

Requirment:

Have local dessert and fruit stall working experiences

-Cashiering duties

-Slice and Blending of fruit juice

-Preparing of dessert (eg. green bean, red bean, chendol,Cheng Ting ect)

-Maintain drink stall Cleaness

Meal: Includes hot cold coffee tea, homemade drinks & bread.

Basic mix vegetables rice at staff discount rate $2

Salary : $10 to $12 per hour

Working Hours: 8am to 3pm

Word day: Monday to Friday

Location: Macpherson, Ubi

Interested candidate may wish to Call / WhatsApp : 8925 6023

What do we expect from you?

Under the general guidance of the Director of Food & Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton.

How your day looks like:

• Provide friendly, courteous, and professional service at all times
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities:

• Oversee the F&B establishments as assigned.
• Ensure and maintain all F&B service activities are operating seamlessly.
• Maintain excellent communication with customers and satisfactorily handle their concerns and inquiries.
• Ensure that the establishment is ready for service and oversee an efficient run-down.
• Assure the least amount of spoiling, breaking, and wastage.
• Use sales strategies to increase income.
• Manage cash and stock control in accordance with business policies.
• Ensure that all beverages are produced and delivered in accordance with SOP.
• Serve inventive cocktails and always try something new with preparation and presentation.
• Bar and beverage regulation.
• Match foods to beverages and offer advice based on such pairing.
• Educate and inspire the service staff.
• Ad hoc duties assigned.

Requirements:

• GCE ‘N’, ‘O’ level or equivalent.
• Minimum of 2 years working experience in F&B.
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is an established company in Hospitality industry. Due to their current expansion plan, they are looking for a Secretary to CEO to join their Admin Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties:

• Provide full spectrum of secretarial support to Director
• Taking detailed meeting minutes and creating presentations.
• Managing corporate communications and preparing presentations.
• Handling specific payment tasks on behalf of the CFO.
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Degree in any discipline with minimum 5 years of experiences

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

PURPOSE OF THE ROLE

Our General Managers are fully responsible for the planning, organising, and coordinating the daily operations of the restaurant for an efficient and profitable site.

It is important that the person is this role genuinely loves food and has the passion to lead a team to success. We pride ourselves on serving the best burger and lobster and want our management to embrace this

Our General Managers will be able to work with autonomy in a fun, fast paced environment with our fantastic teams, with the ability to also grow their businesses.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Establishes restaurant business plan through restaurant demand

· Maintains operations with policies and standard operating procedures

· Working with the Operations Managers and other General Managers to create initiatives to grow the business.

· Communicate effectively with the team, through regular meetings and twice daily briefings. Manager meetings must be held weekly with clear targets and actions.

· Must be able to motivate staff and maintain a positive work environment, deliver excellent guest service and maintain a high standard of guest profile and atmosphere management at all times.

· Ensure there is a clear handover process in place daily for all manager changeovers

· Manage and maintain correct team levels, identify recruitment needs and take an active role in search and selection activities (including legal working documents) and the appointment of team.

· Ensure every new team member has an inspiring and informative induction, with clear expectations and sufficient training provided.

· Take full responsibility for set-up and effective operation of the business sat all times, including security and safety of your team and guests.

· Responsible for recruitment, interview and training all staff, ensuring compliance with all procedures, working with the HR Department when required.

· Conduct team reviews during probationary periods and performance reviews for improvement and development.

· Coordinate the work of the team to ensure that team goals are achieved. Oversee all staffing schedules to ensure adequate staffing in line with labour budgets

· Support and guide team members, building effective team relationships, set them clear goals and targets, these must be reviewed regularly.

· Ensure hygiene practices for food handling, general cleanliness and maintenance of kitchen is compliant and in accordance with regulations, company policies and due diligence procedures.

· Ensure that all financial and payroll duties are completed accurately, on time and in accordance with the company policies and procedures

· Manage all business administration within your management team to ensure it’s

completed in a timely fashion sticking to timelines agreed with your ops manager.

· Take full accountability for all cash management throughout the business, conduct thorough investigations into any cash loss and report to your ops manager.

· Carry out any duties or tasks as instructed by the company or your ops manager.

KEY SKILLS REQUIRED

· Previous experience as a General Manager in a fast-paced environment

· Ability to develop and motivate staff members

· Strong communication skills

· Ability to troubleshoot and problem solve

· Must be efficient, well organized and remain calm under pressure

· Understanding of Budget/KPI/P+L’s

· Competence in the use of MS Office 2010, particularly Excel, Word, and Access to intermediate level, Internet and email.

Company Offers attractive compensation package;

· Monthly Service Charge Share

· Annual Leave, Sick Leave, Child Care Leave, Marriage Leave etc

· Overtime pay

· Provision of meal/ meal allowance

· Staff Discount

· 5 days work week, 44 hours per week

· Uniforms provided

· Health and dental care provided

· Employee retention

· To support Head Chef in daily operations and work.

· Responsible for preparing consistently high-quality food.

· Prepare all mis en place as requested accordingly to the restaurants’ standards.

· Prepare ingredients and food items accordingly to recipes.

· Minimise the wastage and spoilage of ingredients and other food items.

· Ensure strict adherence of food safety, sanitation and hygiene requirements and practices.

· Adhoc duties/projects assigned by Supervisor.

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Key Responsibilities

Maintains high standards of food preparation and service in the kitchen according to the standards set by the Hotel.

Requirements

Certificate in Culinary Arts or equivalent qualification/apprenticeship

If you are the right person, what are you waiting for?

Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Responsibilities:

• Accountable for the standard of beverages, services provided, and drink product development.
• Responsible for the bar to be well-stocked with goods, glasses, and supplies needed.
• Proper maintenance for the bar and beverage service areas.
• Supply a high quality, and well-made drink offer.
• Ensuring prompt delivery of expertly crafted beverages to our visitors.
• Providing the employees with a daily briefing.
• Assisting in the development and modification of the drink menu.
• Overseeing the drink operation's opening and closing procedures.
• Regulating the preparation of ingredients and pre-batches.
• Maintain drink supply levels, and plan budgets.
• Monthly stock counts and stock holding value reporting.

Requirements:

• Diploma or Degree or relevant field
• At least 3-5 years of experience in the relevant field.
• Prior experience in F&B Industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage and supervise kitchen staff, delegating tasks and ensuring smooth operations.
• Prepare and present food according to the recipes and kitchen standards.
• Monitor food and ingredient inventory levels, ordering and restocking as needed.
• Ensure the kitchen is clean and well maintained in compliance with health and safety regulations.
• Continuously review and improve kitchen processes and procedures to increase efficiency and productivity.
• Minimize wastage and spoilage of ingredients.
• Other ad hoc duties assigned.

Requirements:

• At least 2-4 years of relevant working experience.
• Must have a similar experience within the industry.
• Meticulous, team player with a positive attitude.
• Excellent Communication Skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

HELPS TO MAINTAIN ACCORHOTELS CULTURE

• Ensure that the guest is at the center of everything that Talent & Culture does;
• Share the vision and strategy of AccorHotels, the brand and the hotel, to all ambassadors;
• Provide feedback from the guest on the teams’ performance to the team;
• Ensure that all team members feel trusted and valued for their contribution.

EMPLOYER BRANDING

• Implement strategic activities for attracting talent to the hotel;
• Maintain relationships with local schools and colleges;
• Engage in social media to promote the hotel as the best place to work;
• Compile entries for regional HR and Employer recognition awards;
• Compile monthly articles for publication in internal communication network.

TALENT ACQUISITION

• Support the Talent & Culture leader to ensure that the hotel has the right talent in the right role;
• Engage in processes in finding talent inside and outside the organization;
• Monitor staffing to business needs and assist to maintain;
• Coordinate selection and recruitment of Supervisory and Front Line positions to ensure a seamless onboarding experience;
• Implement retention strategies to fulfil business need objectives;
• Implement schemes to reduce / minimize the ambassador turnover rate;
• Identify potentials within existing talent by providing departmental transfer in accordance to their skill set;
• Assist in monitoring present and future trends in the local labor situation and social legislation.

INDUCTION AND ONBOARDING

• Ensure new talent feel welcome and all team members are prepared for the new talent arrival;
• Coordinate and conduct orientation programs and three month training plans;
• Ensure there is a support person for each and every new talent;
• Seek feedback from new talent in their first month of employment;
• Conduct probationary reviews and provide feedback to talent / management.

PERFORMANCE ASSESSMENT AND FEEDBACK

• Organize annual performance appraisal process in line with the Leadership Capability Framework and performance review process;
• Support an environment which supports open ongoing feedback and coaching to bridge gaps for better performance;
• Celebrate team and individual success;
• Assist managers in setting objectives and goals for Front Line talent.

LEARNING AND DEVELOPMENT

• Deliver / support training for future skill requirements and not just current;
• Ensure implementation of annual training plan meets business needs;
• Evaluate the effectiveness of the training by communicating with department Supervisors and Front Line talent;
• Create a learning environment where each person (including front line) has a personal development plan;
• Follow up with talent after attending training programs to support the application of learning on the job;
• Support talent to have access to learning opportunities both on job and off job.

TALENT POTENTIAL IDENTIFICATION

• Assist the Outlet Managers / Supervisors to identify best star talent;
• Assist leaders in the preparation of succession plans;
• Support the use of talent assessment; process to ensure the right person is in the right role and / or identified for future roles.

CAREER MANAGEMENT

• Provide communication on career paths available with AccorHotels;
• Ensure vacancies within AccorHotels are displayed for all to apply;
• Communicate and celebrate the success of others;
• Support fair and equitable processes for internal promotion / transfer

CULTURE DIVERSITY AND INCLUSION

• Demonstrate the AccorHotels values in all behaviors with the hotel team;
• Adhere to the AccorHotels Ethics and CSR Charter, identify any behavior which is not in line with the charter;
• Support diversity in the selection of talent ensuring equality of treatment based on competencies;
• Communicate to talent all corporate diversity programs such as Women At AccorHotels Generation, He or She and support through active participation in any associated activities.

POLICIES AND PROCEDURES

• Follow the Talent & Culture policies & procedures;
• Ensure departmental Keys to Success are communicated and implemented throughout the hotel;
• Communicate on Talent & Culture policies and procedures to all talents;
• Support a safe working environment by ensuring local regulations and AccorHotels safety standards are upheld for workplace health and safety;
• Participate in regular fire drills, evacuations and training on safety and emergency procedures;
• Have a thorough understanding of the AccorHotels crisis procedures and follow these in times of need (APACHE).

REWARD AND RECOGNITION

• Promote Work-Life Balance to achieve a healthy workforce in each department;
• Support the motivation of talent through recognition and rewards program;
• Implement effective talent related activities and motivational programs;
• Coordinate internal talent events to ensure talent engagement and promote a good and efficient working atmosphere;
• Implement programs to recognize key events in the lives of our talent including birthdays, marriages, births and loss of loved ones;

COMPENSATION AND BENEFITS

• Monitor compensation to maintain internal equity and competitiveness;
• Maintain job descriptions and job specifications relevant with current of skill requirements;
• Maintain harmonious labour management relations with unions / inhouse committees.

FLEXIBILITY AND WELFARE

• Support operational departments to implement flexible work practices where possible;
• Ensure adequate ambassador benefits and amenities are implemented and maintained;
• Individualise and recongise that one size does not fit all;
• Provide support to ambassadors who have undergone any crisis situation or trauma;
• Maintain a fair and equitable work environment with a way for talent to report any concerns for welfare in confidence.

CORPORATE SOCIAL RESPONSIBILITY

• Communicate and encourage the participation in strategic CSR activities by all team members;
• Provide education to talent on key areas of corporate concern including Sustainability (formerly Planet21, and WATCH;
• Support talent to share their ideas and to improve and contribute to the community.

SATISFACTION AND ENGAGEMENT

• Conduct regular on one one discussions with talent in Front Line positions;
• Maintain records on productivity, sick leave and turnover as indicators of disengagement;
• Co-ordinate annual EES with department teams to work on follow up action plans;
• Conduct exit interviews with all talent leaving AccorHotels employment.

FAREWELL

• If relocating, identify if a transfer is an option
• Ensure that final pay is accurate and timely
• Complete exit interview or online exit interview
• Be respectful

Job Requirements:

• Previous Administrative/ Human Resources experience, hotel industry essential (hotel operational experience highly preferable)
• Tertiary Qualifications in Human Resources or Hospitality, preferred
• Knowledge of Human Resource and Occupational Safety and Health legislation and practices
• Strong administration skills and time management
• Projects a professional image at all times through personal presentation/ interpersonal skills.
• A natural ability to create and maintain a positive working environment
• Ability to work autonomously
• Excellent listening, communication and negotiating skills
• The ability to assert point of view directly yet tactfully
• The ability to operate with complete professionalism and confidentiality
• Self driven with the ability to multi-task
• The ability to work outside of normal business hours, when required
• Has the attitude and willingness to undertake further development with Sofitel.

Responsibilities:

• Leading a team and overseeing daily restaurants operations to ensure smooth operations.
• Assure that the remarks and online reviews accurately reflect the guests' experiences.
• Accountable for P&L, goal setting, and budget management.
• Increase revenue via events and activations.
• Establish offers and modify it to reflect the evolving market trends.
• Guarantee the effective possible building maintenance.
• Guarantee that the team is driven by a clear vision and goals.
• Accountable for the visitors' and staff members' health and safety.

Requirements:

• Diploma or Degree or relevant field
• At least 5 – 8 years of restaurant operations experience, preferably with western cuisine and bar setup background

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job description:

• Communicating with customers, making outbound calls to potential customers, and following up on leads, understanding their recruitment needs, making appointments.
• Researching and identifying new leads, able to work under pressure to achieve Sales Target.
• Attend to sales inquiries through phone and emails.
• Using social media to advertise positions, attract candidates and build relationships with candidates and employers.

Requirements:

• Self-motivated, confident and ability to work independently.
• Good time management skills and great interpersonal skills, and responsible.
• Attained CEI certification would be bonus.
• At least 2 years experiences in recruiting industry.

up to 4200

west

• Be responsible for daily operations of the online QC support of UM Plant.

• Promptly address customer feedback or complaint to prevent recurrence.

• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources

• Track and assist department in achieving KPIs

• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications

• Ensure continuous compliance to Good Manufacturing Procedures

• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.

• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored

• Manage efficiency and safety in the laboratory.

• Ensure timely review batch records and release of finished products upon completion of testing and inspection.

• Lead to review effectiveness of corrective & preventive actions (CAPA) system.

Lab Operation

• Supervise QC laboratory operations.

• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.

• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.

• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.

Quality Systems

• Perform as SAP Superuser for Quality function.

• Manage QA System sustainability.

• Lead to attain food safety management system certification, ie. ISO22K.

• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs

• Lead to review Change Management, Audit management and CAPA Management are effective.

• Miscellaneous Duties (Improvement)

• Manage other Quality related projects as and when required.

• Any other work-related duties as assigned.

Interested candidates, do submit your resume to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]