Total 60 command center analyst job vacancies in Information Technology category in D12 Balestier, Serangoon, Toa Payoh

The resources will have the below qualifications:

• Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.
• Experience with project management.
• Financial Services industry knowledge a plus.

Interested candidates, please send over your resume to [email protected]

About Sembcorp Industries

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

The Data Analyst role is positioned to tap on the vast amounts of data available at Sembcorp Solar to better guide the organization in optimizing its operational and business processes. The role will reside within the Business Excellence Unit and will work on cross-functional projects.

KEY ROLES AND RESPONSIBILITIES

• Work with various departments within Sembcorp Solar to propose, develop and maintain automated data collection systems and pipelines across reporting lines.
• Provide stakeholders with accurate and relevant information through data-driven reports, visualizations, and presentations.
• Assist to identify and solve complex business problems by interpreting data trends and patterns.
• Develop statistical models and forecasts to support business planning.
• Continuously evaluate and refine existing data processes and methodologies to enhance data quality, integrity, and efficiency.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, Economics, or related fields.
• Demonstrable experience with data visualization tools like Tableau, Power BI, or matplotlib/seaborn in Python.
• Experience in data cleaning, transformation, and integration
• Experience working in cross-functional teams and collaborating with stakeholders from different departments.
• Proficiency in analyzing large datasets to extract meaningful insights.
• Knowledge of geospatial analysis and data-warehousing concepts can be advantageous.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Understanding of statistical methods and concepts such as hypothesis testing, regression analysis, clustering, and classification techniques.
• Ability to use statistical methods and tools to interpret data and solve analytical problems.
• Ability to understand business requirements, translate them into analytical tasks, and provide actionable insights to stakeholders.
• Capability to identify problems and develop creative solutions using data-driven techniques.
• Effective communication of findings through reports, presentations, and visualizations to both technical and non-technical audiences.
• Thoroughness in data analysis and ensuring data quality and accuracy in findings and reports.
• Familiarity with specific industry trends and metrics relevant to the solar PV industry can be advantageous.

Fresh graduates are welcome to apply. Candidates will be expected to share about projects previously delivered.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Responsibilities:

• Collect, clean, and transform large datasets for analysis. This may involve working with programming languages such as, SQL, R/Python, JavaScript, etc. to create automated data processing flow. Codes should be clean and well-documented.
• Design, develop, and maintain dashboards and interactive visualisations for data exploration to help end-users make informed data-driven decisions. This includes using analytical tools such as Microsoft Excel, PowerBI, ZOHO and/or Tableau.
• Manage data quality assurance processes to ensure data accuracy and consistency.
• Develop and implement data governance policies and standard operating procedures (SOP) and conduct ad-hoc analysis to answer specific business questions and address challenges.
• Collaborate with stakeholders to define business requirements and translate them into analytical tasks and present analytical findings and recommendations to stakeholders.
• Stay up to date with emerging technologies and tools in the data analytics space and evaluate how they can be used to improve the company's analytics platform and services.

Requirements:

• Degree or Diploma in Computer Science with min 3 years of experience in related field
• Customer-first mentality with a high dose of empathy and passion for the Built Environment,familiarity with IoT (Internet-of-Things) devices and their data streams.
• Familiarity with version control systems (GIT and others), CI/CD practices, testing and migration tools for database and software and understanding of A1 Modelling.
• Experience working with APIs and SQL databases.
• Familar with tools such as PowerShell, Apache Spark, PySpark, etc.

Job Description:

• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• Guide testers/users in the end-to-end reconciliation process
• Prepare functional solution document
• Support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• Post-implementation support
• Identify and raise/escalate risks to the project/processes

Requirements:

• Bachelors’ Degree in Computer Science or related field.
• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Cards Issuing Application development lead

Datacenter Operations Engineer

The Leaseweb APAC team is growing quickly and looking for talented individuals to join us. Our Data center Operations Team is involved in the daily management of our current 6 data center facilities in the APAC region (Singapore, Japan, Hong Kong and Australia) and we are about to open 3 more data center location in Singapore, Japan and Australia later this year. You will be responsible for the configuration and installation of the servers during the provisioning process in our data center in Singapore, and other data centers in the region as needed. You will also be assisting customers with the installation of network equipment in more complex designs.

Key responsibilities:

• Installation, configuration, relocation, and removal of server equipment at the data center
• The assistance of customers within data centers (for customers with their own racks/servers)
• Upgrade/downgrade of server equipment (memory/hard disks/etc.)
• Replacement of hardware and handling of all relevant administrative matters.
• Testing servers and server equipment in accordance with standards
• Work with remote hands partners within the APAC region to support installation and/or adjustment of servers.

Requirements:

• At least one year of hands-on experience working in a data center with servers
• Knowledge of various operating systems, especially Linux
• Knowledge of Hardware (Servers, Switches, KVM, Hard Drives, Memory etc.)
• Basic network knowledge (adjusting DNS/IP/Netmask/gateway/etc.)
• Certificate or degree in Computer Science or similar discipline preferably with an emphasis in Technology
• Professional and effective communication in English

What we offer:

• Competitive salary
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• A great working environment in a dynamic, international, fast-growing organization

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Danisha Ardilla - Talent Acquisition Specialist, at: [email protected]

Recruitment agency? Thank you for your interest, but we are sourcing all our candidates directly. We appreciate you trying anyway but please keep in mind that any unsolicited profiles you send us will be treated as direct applications.

Overview

Our healthcare client is seeking a Senior Executive/Assistant Manager to support day-to-day operations at their Contact Centre, ensuring service standards, key performance indicators (KPIs), and positive experiences.

Job description

• Engage users to understand strategic and operational needs, capture requirements, identify gaps and translate these into solutions.

• Provide daily applications support and perform administrator functions such as user management, security management, etc.

• Prepares technical reports by collecting, analyzing, summarizing information and trends.

• Conduct regular user trainings as well as reviews and revise training materials.

• Manage business applications related projects, including requirement gathering, user acceptance tests, data migration, and ad-hoc assignments.

• Provide ad-hoc support to other application systems like NetSuite, Salesforce, HRMS, etc, when needed.

• Manage 3rd party vendors and consultants to achieve holistic outcome/ goal.

• Develop SOP, user guides, training materials and systems documentations and ensure these are up-to date.

• Provide assistance in planning, design, research and acquisition of new or upgraded business applications.

• Prepare reports/ dashboards for IT department.

• Continuous work improvement in operational efficiency through automation scripts, implementation of new technology and knowledge sharing.

• Be a role model, to lead by example in workplace and provide guidance to junior colleagues.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Requirements

Minimum Education / Qualifications

• Diploma/ Degree in Information systems or equivalent.

Minimum Years of Relevant Experience

• 2 years’ experiences in CMS for Healthcare or Eldercare, business applications support and project implementation.

Knowledge/Skills

• Experiences in analyzing, designing and implementing information systems and strong passion in business processes.

• Experiences in end-to-end Healthcare and Eldercare processes (e.g. Referral, Admission, Case Management, Attendance Management, Incident Management, Fee Management, Discharge, etc).

• Experiences in project, incident, change and risk management.

• Basic experience in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).

• Basic understanding in NetSuite/ SAP, Microsoft Dynamics, Salesforce, HRMS, Power Platform, Business Intelligence and workflow tool (e.g. Nintex) would be an advantage.

• Knowledgeable in Microsoft Office, various Windows applications, web applications, and mobile applications.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input and feedback.

• Customer-centric.

• Team player with excellent interpersonal skills and multi-tasker.

• Excellent communication and written skills.

The team supports windows Servers - physical and virtual machines covering all Lines of business enterprise wide. The job requires server build, configuration and support tasks, including troubleshooting and configuration of the technical environment, monitor and manage server performance and health. Working in shifts to cover production support, ensure infrastructure stability and escalations from core infrastructure teams. Responding to critical incident escalations and outages. This role exposes candidate to hardcore technical and troubleshooting skills, working with OEM vendors such as Microsoft, HP, etc.

Key Responsibilities

• Building and configuring servers as per the deign document and complete post build tasks and checks.
• Resolving incidents impacting hosts or environment
• Assist with troubleshooting & configuration of the technical environment. Escalating and liaising with additional internal/external groups when required, resulting in satisfactory resolution
• Assist with planned events for VM migration.
• Monitor system performance, availability, and capacity. Respond promptly to notification of potential service issues; Manage and monitors server performance, health and server configuration standards
• Investigating & troubleshooting root causes via problem management
• Responding to L1 and L2 escalations
• Creating, reviewing, maintaining and updating documentation
• Planning and managing infrastructure for planned releases and business Continuity and practices.

Key Requirements

• Enterprise Server Build/Support experience with Windows Server 2016, 2019 and 2022
• Experience supporting VMware virtual infrastructure. Proficiency with vSphere, vSAN, and other VMware products and platforms
• Strong scripting experience. PowerShell proficiency and experience preferred.
• Strong troubleshooting and problem solving skills
• Ability to write and speak clearly and concisely about technical topics
• Ability to work effectively as part of a team
• Financial / Banking company experience preferred.

Responsibilities:

• To lead and drive the requirements gathering process.
• To lead and manage a small team of developers to deliver the modules to develop web-based application systems.
• Participate in the design and development of web applications based on Ecquaria’s product (J2EE-based).
• Lead and manage the user acceptance testing process.
• Implement, customize, test, document and maintain software applications.
• Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

• A Degree/Diploma in Computer Science with at least 3 years' software development experience in Internet technology in Win NT, UNIX or LINUX platform
• Those with leadership experience may be considered for the Project Lead position.
• Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
• Experience in J2EE, Web Services and XML will be advantageous
• Experience in Elixir reporting solutions will be advantageous
• Very strong in SQL
• Data analysis skill will be an added advantage, although this is not compulsory to have.
• Good interpersonal skills

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

You Will

• Data Collection & Wrangling: Gathering data from various sources (databases, APIs, web scraping, etc.), cleaning it, and transforming it into a usable format. This often involves dealing with missing values, inconsistencies, and different data types.
• Exploratory Data Analysis (EDA): Uncovering patterns, trends, and relationships in data through summary statistics, visualizations, and data mining techniques. This helps to form hypotheses and identify areas for further investigation.
• Statistical Analysis: Applying statistical methods to test hypotheses, make predictions, and draw inferences from data. This can involve techniques like regression analysis, hypothesis testing, and time series analysis.
• Data Visualization: Creating meaningful charts, graphs, and dashboards to communicate insights effectively to stakeholders. This involves choosing the right visualization techniques to tell a compelling story with the data.
• Reporting & Communication: Presenting findings and recommendations to both technical and non-technical audiences through reports, presentations, and dashboards. Strong communication skills are essential to convey complex information clearly.
• Predictive Modelling: Building models to forecast future outcomes based on historical data. This can involve machine learning techniques like regression, classification, and clustering.
• Data Management: Contributing to the development and maintenance of databases and data pipelines. This ensures data quality and accessibility for analysis.
• Collaboration: Working with cross-functional teams (e.g., marketing, product, finance) to understand their data needs and provide data-driven solutions.

You Bring

• Preferable min. 2-3 years of working experience, preferably in the SI environment.
• Diploma or Bachelor's degree in a quantitative field like statistics, mathematics, computer science, economics, or a related field is typically required.
• Proficiency in at least one data analysis language like Python (with libraries like Pandas, NumPy, Scikit-learn) or R.
• SQL for querying databases, and potentially experience with tools like Excel or data manipulation libraries.
• Experience with tools like Tableau, Power BI, Qlik Sense, or data visualization libraries in Python (e.g., Matplotlib, Seaborn).
• Familiarity with statistical software packages like SPSS or SAS can be beneficial.
• Knowledge of Hadoop, Spark, or other big data technologies may be required for roles dealing with large datasets.
• Strong analytical and problem-solving skills are crucial for interpreting complex data and drawing meaningful insights.
• Excellent written and verbal communication skills are necessary to present findings clearly and concisely to both technical and non-technical audiences.
• Depending on the industry, having domain-specific knowledge (e.g., IT and finance) can be a significant advantage.

Overview:
We are looking for a System Analyst with extensive experience in technical delivery and production support. This role involves overseeing production support, managing infrastructure, and enhancing processes to ensure high service quality and support continuity.

Key Responsibilities:

• Manage production issues promptly, adhering to the Service Level Agreement with the business.

• Serve as a primary communicator with business users, ensuring issues are clearly explained and resolved.

• Continuously improve support processes to enhance service quality.

Requirements:

• Ability to manage production delivery independently.

• Experience providing L2/L3 support, with excellent debugging and troubleshooting skills.

• Familiarity with infrastructure setup and DevOps practices.

• Strong full-stack experience, particularly with .NET, MSSQL, and Java.

• Self-motivated, adaptable, and able to maintain performance under pressure with a strong commitment to service quality.

• Provide weekend support when necessary for urgent production or deployment issues.

· Perform remote hands services including tasks such as securing cabling, checking port numbers, observing, or reporting indicators on equipment, rudimentary observation of the environment, and server reboots.

· Perform remote Hand support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP, circuit migration, dismantling unused fibre, fibre regrooming etc).

· Assist to oversee the IT equipment hardware inventory on individual racks inside the Data Center.

· To handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.

· Perform event monitoring for IT Systems and Network infrastructure.

· Perform incident escalation, ensure incidents are responded and attended to. To redirect for 2nd or 3rd level resolution based on critically, impact and customer Service Level Agreement (SLA).

· Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

· Perform troubleshooting using test gear/tools; Virtual fault locator, Optical fiber identifier, Optical power meter, Optical time domain reflectometer.

About Us
Freyr Technology is at the forefront of AI Data Center development. We are committed to designing and implementing scalable, resilient network fabrics that support AI computing and storage infrastructures. As part of our mission, we are looking for a skilled Data Center Networking Engineer to join our team. This role will be crucial in ensuring optimal performance, reliability, and scalability of our data center networks. This role will be crucial in ensuring optimal performance, reliability, and scalability of our data center networks, with a special focus on IB (InfiniBand) and RoCE (RDMA over Converged Ethernet) technologies.

Key Responsibilities:

• Improve and work with automation tools to speed up network provisioning and enhance the observability of network health.
• Help with decision-making on the network component level across the integrated cloud systems based on performance, features, and cost, including analysis of risks and emphasis on ease of use, reliability, security, availability, maintainability, sustainability, and quality.
• Defines systems implementation and integration approach and plans to ensure optimum performance and reliability across servers, networks, related utilities, and hardware and software that comprise the cloud infrastructure.
• Delivers end-to-end technical solutions to customer problems, including deploying solutions, executing benchmark tests, and preparing documentation.
• Collaborates with other teams to analyze next-generation requirements and opportunities and may influence and guide research and academic collaboration in the space of cloud systems and solutions, including proof of concept and solutions beyond current industry approaches.
• Leverage your knowledge of InfiniBand (IB) and RoCE (RDMA over Converged Ethernet) to optimize network performance in high-performance computing (HPC) environments.

Minimum Qualifications:

• Education:
  • Bachelor's Degree in Electrical/Computer Engineering, Computer Science, or related field with 6+ years of experience.
  • Master's Degree in Electrical/Computer Engineering, Computer Science, or related field with 4+ years of experience.

Experience:

• 5+ years of experience managing and troubleshooting complex data center networks.
• 3+ years of experience with InfiniBand (IB) and/or RoCE (RDMA over Converged Ethernet) technologies.
• 5+ years of experience with classic routing and switching technologies.
• 3+ years of experience with network technologies such as VXLAN/EVPN.
• 3+ years of experience working with Arista hardware, EoS, and eAPI.
• Familiarity with network monitoring techniques, including telemetry streaming.
• Proficiency with Linux-like operating systems.
• Experience with network automation tools (e.g., Ansible).
• Knowledge of Network Zero Touch Provisioning (ZTP).

Preferred Qualifications:

• Python/GO, Ansible, GIT
• Network services such as DDI, Firewalls, and Load Balancers
• Knowledge of the server platforms, NICs
• CI/CD methodology and GitHub/GitLab repository distribution
• Data Center planning - rack elevations, cabling plan, cables/transceivers.
• IP planning

Additional Requirements:

• Travel: Willingness to travel to and potentially reside for extended periods in Thailand, Malaysia, and Indonesia for project-based assignments.

Join us in driving innovation in AI Data Center technology!

Responsibilities:

• To lead and drive the requirements gathering process.
• To lead and manage a small team of developers to deliver the modules to develop web-based application systems.
• Participate in the design and development of web applications based on Ecquaria’s product (J2EE-based).
• Lead and manage the user acceptance testing process.
• Implement, customize, test, document and maintain software applications.
• Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

• A Degree/Diploma in Computer Science with at least 3 years' software development experience in Internet technology in Win NT, UNIX or LINUX platform
• Those with leadership experience may be considered for the Project Lead position.
• Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
• Experience in J2EE, Web Services and XML will be advantageous
• Experience in Elixir reporting solutions will be advantageous
• Very strong in SQL
• Data analysis skill will be an added advantage, although this is not compulsory to have.
• Good interpersonal skills

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Duties & Responsibilities include:

 - Perform functional checks and Repair for servo system, and UPS

 - Provide technical and sales support to customers.

 - Provide value added solution to customer, industrial automation.

 - Create presentation document and product training to customer (UPS)

Education / Skills/ Others Requirements:

 - Dip/Degree in Electrical & Electronic Engineering or equivalent

 - Experience in Servo system and UPS application

 - Able to communicate in Japanese will be an advantage

 - Able to work independently

- 3-5 years’ experience in Servo Tuning, controller, EtherCAT etc

 - Robot program and experience.

 - Semiconductor or Factory Automation/machinery/quality control experience will

be advantage

 - Budget : 2.8K to 4.7K

Key Responsibilities:

1. Develop Sales Strategies and TargetsFormulate and implement sales plans and targets for the China market in alignment with the company’s overall strategy, ensuring the achievement of business growth objectives.
   
2. Team Management Build and lead the sales team, providing training and guidance to enhance sales skills and team performance. Ensure the team operates efficiently.
   Motivate team members, establish performance evaluation criteria, and drive the team to meet sales goals.
   
3. Market Expansion and Customer Relationship Management Lead market research to understand trends in the Chinese market, competitor dynamics, and customer needs. Develop new customers and maintain relationships with existing clients.
   Build and sustain long-term relationships with key clients, engaging in regular business communication to improve customer satisfaction.
   
4. Sales Budget and Resource Management Develop and manage the sales budget, ensuring optimal allocation of resources to maximize profits.
   Coordinate sales resources across different regions to ensure optimal performance and sales growth.
   
5. Sales Data Analysis and Reporting Track and analyze sales data regularly, assess performance and create strategies for continuous improvement in sales planning.
   Provide reports to the management on the progress of the sales center, offering actionable insights and recommendations for market and sales strategies.
   
6. Cross-Department Collaboration Work closely with marketing, product, and customer service teams to ensure the effective execution of sales strategies and support marketing activities.
   

BROAD FUNCTION

• Responsible for the evaluating, developing and supporting of application systems deployed in the Organization

ROLES AND RESPONSIBILITIES

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
• Perform documentation of requirements and new process/workflows for the developed solutions
• Developing and executing test plans to ensure that systems and processes are functioning as intended
• Monitoring system performance post-implementation and resolving any issues that arise
• Facilitating communication between business units and IT teams or vendors to ensure mutual understanding and project alignment
• Ensure information systemsand databases are functioning in the most efficient, effective, and reliable manner possible.
• Ensuring compliance with regulatory standards and best practices in system design and implementation

Job Description

The Executive is responsible for the collection and analysis of sales data to increase sales productivity and customer satisfaction as well as reduce sales barriers and low revenue levels. He/She creates standardized and customized reports that evaluate existing and potential customers, markets, products and business opportunities. He/She also manages sales performance data and all other system data to ensure organization-wide data integrity and consistency.

System Data Custodian

• Manage enabling technologies, including CRM, to optimize the effectiveness of the organization’s strategy and investments
• Administer data management policies and procedures to ensure accuracy, integrity and consistency of data
• Manage system database; create and update data accurately and in a timely fashion

Pricing Management

• Coordinate pricing strategy formulation and take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all pricing matters
• Work closely with various internal stakeholders including sales, logistics and medical specialty care to tabulate cost of sales
• Compute and update base prices
• Govern and administer pricing and discounting management framework to ensure compliance with established guidelines, policies and procedures

Business Intelligence Reporting

• Generate business reporting for strategic analysis and internal business review
• Prepare business intelligence including revenue and product trends, business segment performance, leading growth indicators and sales effectiveness
• Assist in the consumer research and collation of industry specific information, including industry trends and competitor activities, as well as pipeline reports

Work Experience & Qualification

• Recognized Bachelors Degree in Mathematics, Statistics, Accountancy, Business, Engineering or related fields
• Minimum 1 years of relevant work experience, fresh graduates are welcomed as well
• Experience in QlikView / Qlik Sense, Tableau or any other BI tools
• Experience and knowledge in Business Intelligence and Market Analytics

Competencies

• Communications: Good oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
• Functional: Good working knowledge of word processing, spreadsheet, database and presentation software
• Industry: Basic knowledge of various regulations, policies, statutory requirements, assistance schemes and procedures related to the industry
• Planning: The ability to forecast resources and to manage resources to deliver workplace objectives
• Analytical Ability, Problem Solving & Strategic Thinking: The ability to assimilate and analyze information quickly and accurately and to formulate decisions and make recommendations for the short- to medium-term

Attributes

• Driven and committed individual who addresses and resolves challenges proactively and achieve goals and deliver optimal results
• Positive and flexible individual who manages resources and tasks in an effective and efficient manner
• Strong will individual who ensures that one is always doing the right thing by upholding the ethical and professional standards and is honest in all transactions with the organization and the stakeholders
• Meticulous and attentive to details
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality

JOB PURPOSE:

We are looking for a passionate and quick-thinking individual. This successful candidate will transform raw data into meaningful and insightful information, that empowers our business users for better decision making.

KEY RESPONSIBILITIES:

• Learn and understand WSI Sourcing business workflow and data requirements.
• Interpret data, analyze results using data collection techniques and providing reports & dashboards
• Develop and implement data collection techniques where needed, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain good data in our database systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

JOB HOLDER’S COMPETENCIES & EXPERIENCE:

• Degree/Diploma Computer Science, Information Management or Statistics, Mathematics
• At least 5 years of working experience as a data analyst.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Proficient in writing and optimizing SQL statement, and programming (XML, data transformation services, ETL)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Experience with using or implementing Power BI would be advantageous
• Proficient in data automation
• Experience with application of Large Language Models would be advantageous

Summary:

• The successful candidate will be involved in the data management aspect for the enterprise data distribution channel in Data Strategy Group.

Responsibilities:

• Work closely with business stakeholders, data engineers and platform team to implement and support data distribution solution.
• Design an optimal onboarding process with clear visibility of the various life cycle of a product.
• Contribute, influence, and validate the design of data distribution solutions to ensure they meet both business and operational needs.
• Perform data access control operations to ensure data ingested and distributed comply with enterprise data governance and data handling standards.
• Lead the dataset registration conversation with business and metadata team to ensure that the dataset are properly registered.
• Document the business requirements clearly.
• Perform user acceptance testing on the data distribution channel and ensure that it meets the requirements.
• Identify opportunities for continuous improvement in assigned area of work.
• Possess a degree with at least 2 to 3 years of working experience, with relevant experience in data management and the financial services industry.
• Good understanding of the principles, key controls and processes relating to data management, as well as data integration and data distribution.
• Familiarity with data visualization tool (e.g. Tableau, PowerBI) and data virtualization technology such as Denodo will be advantageous.
• Strong analytical skill with passion in complex problem solving.
• Basic coding skill will be advantageous.
• Excellent written and verbal communication skills.
• Strong interpersonal skill to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.

Requirements:

• Possess a degree with at least 2 to 3 years of working experience, with relevant experience in data management and the financial services industry.
• Good understanding of the principles, key controls and processes relating to data management, as well as data integration and data distribution.
• Familiarity with data visualization tool (e.g. Tableau, PowerBI) and data virtualization technology such as Denodo will be advantageous.
• Strong analytical skill with passion in complex problem solving.
• Basic coding skill will be advantageous.
• Excellent written and verbal communication skills.
• Strong interpersonal skill to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.
• Experience with the System Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.

Only Singaporean needs to apply.

Works closely with the Service Delivery Manager to ensure that business objectives, requirements, and processes are clearly understood and integrated into the handover and transition plan. Capture and analyze business needs, ensuring all teams involved in the handover are aligned with the goals and deliverables, and supporting effective communication and documentation throughout the process.

Skillset requirements:

- Process Mapping and Business Acumen Proficiency

- Business Requirements

- Cloud Infra Knowledge (AWS)

- Documentation and Reporting Proficiency

- Risk and Change Management Proficiency

- Excellent Communication Skills (Verbal & Written)

- Min 2 Years Experience

Scope of Work:

1) Requirements Gathering & Analysis:

Collaborate with the SDM and key stakeholders (Ops Team, Cloud Engineer, DevOps, SREs) to gather and document business and operational requirements for the transition. Translate technical Requirements into business -friendly language to ensure stakeholders understand the impact of the migration and the handover process.

Conduct gap analysis to ensure the handover plan meets both technical and business needs.

2)Process Mapping & Documentation:

Map out current operational processes and workflows and assist in designing any necessary changes to harmonize the processes. Helps in creating or refining Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) by harmonizing with existing SLAs/KPIs for seamless reporting.Ensure all documentation related to business processes, use cases, and workflows is up to date and accessible for the Ops team and other stakeholders.

3) Change Management Support:

Assist the SDM in developing and executing a change management plan to ensure smooth adoption of the new infrastructure by the Ops team and other stakeholders.

Help communicate any necessary changes to business processes, tools, or workflows resulting from the migration. Support in managing resistance and ensuring all affected teams are prepared for the new ways of working with the cloud environment.

4) Post-Transition Monitoring & Feedback:

Work with the SDM to develop a post-handover to capture feedback from the Ops team and other business units.

Job Purpose:

Contribute to the success of the organization business by ensuring that the latest relevant software system is employed, maintained and continuously improved.

Job Responsibilities:

• Provide operational helpdesk support to users
• Support, determine and resolve application problems (1st level software system helpdesk support), reported by users via helpdesk system
• Formulate and execute system test plan
• Participate in software system development and deployment
• Prepare instructional manual relevant to the establishment and functioning of entire software system
• Perform any other relevant tasks as assigned.

Job Requirements:

Experience

• 2 - 3 years of experience in application development, maintenance and operation support as analyst, preferably in Manufacturing / Logistics / Supply Chain Management business
• Diploma/ Degree in Computer Science/ Computer Engineering/ Information Technology and its related professionals are welcome to apply.

Critical Knowledge

• Programming Languages – Java Script, J2EE, JSP, Servlets, PHP, SQL
• Experience in working with frameworks (eg. Spring, Struts, Hibernate, Velocity or similar frameworks)
• Good understanding of web technologies and web based application development
• Familiar with SDLC
• Familiar with Windows and Linux platform
• Exposure to Database – Microsoft SQL, MySQL, Oracle DB
• Knowledge or Exposure to the following domain/technologies would be an advantage:

a) Web Services (SOAP/JSON)

b) B2B integration of systems

c) Familiar with Enterprise Resource Planning (ERP) foundation

d) Knowledge of Logistics and/or Manufacturing operations.

Skills & Abilities

• Resourceful and confident
• Ability to harness team support
• Good communicator, written and verbal
• Good analytical and interpersonal skills with positive working attitude
• Strong troubleshooting and debugging skills
• Ability to work with regional counterparts in the Asia Pacific region
• Motivated and able to manage stress in a fast-paced environment

Job Purpose:

Contribute to the success of the organization business by ensuring that the latest relevant software system is employed, maintained and continuously improved.

Job Responsibilities:

• Provide operational helpdesk support to users
• Support, determine and resolve application problems (1st level software system helpdesk support), reported by users via helpdesk system
• Formulate and execute system test plan
• Participate in software system development and deployment
• Prepare instructional manual relevant to the establishment and functioning of entire software system
• Perform any other relevant tasks as assigned.

Job Requirements:

Experience

• 2 - 3 years of experience in application development, maintenance and operation support as analyst, preferably in Manufacturing / Logistics / Supply Chain Management business
• Diploma/ Degree in Computer Science/ Computer Engineering/ Information Technology and its related professionals are welcome to apply.

Critical Knowledge

• Programming Languages – Java Script, J2EE, JSP, Servlets, PHP, SQL
• Experience in working with frameworks (eg. Spring, Struts, Hibernate, Velocity or similar frameworks)
• Good understanding of web technologies and web based application development
• Familiar with SDLC
• Familiar with Windows and Linux platform
• Exposure to Database – Microsoft SQL, MySQL, Oracle DB
• Knowledge or Exposure to the following domain/technologies would be an advantage:

a) Web Services (SOAP/JSON)

b) B2B integration of systems

c) Familiar with Enterprise Resource Planning (ERP) foundation

d) Knowledge of Logistics and/or Manufacturing operations.

Skills & Abilities

• Resourceful and confident
• Ability to harness team support
• Good communicator, written and verbal
• Good analytical and interpersonal skills with positive working attitude
• Strong troubleshooting and debugging skills
• Ability to work with regional counterparts in the Asia Pacific region
• Motivated and able to manage stress in a fast-paced environment

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.