Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

Job responsibilities

• Understand the business scenarios of large and medium-sized enterprises, cooperate with the IT, application architecture of the enterprise, sort out and analyze the existing IT architecture of the customers, and promote the landing, implementation and delivery of the design solutions provided by the pre-sales architects.
• Based on the customer's business requirements and HUAWEI CLOUD technical architecture, develop service solutions that meet customer requirements.
• Have some experience in P2V/V2V migration, assess the migration of customers' existing application systems and data to HUAWEI CLOUD. Design and implement migration solutions, manage and provide technical support for the entire migration process.
• Regularly communicate with key customers (on-site or remotely) to ensure the healthy and stable running of cloud services and improve customer experience.

Job requirements (at least three of the following skills):

1. Degree in Electronic information engineering, communication engineering, computer science and technology, network engineering, electrical engineering and automation information engineering, information science and technology, software engineering, photoelectric information engineering electrical information engineering, computer software or other related majors.
2. Familiar with mainstream database or middleware, understand the principle of database, and have experience in maintenance, migration or backup for one of the mainstream databases (such as Oracle, mysql or SQL server).
3. Be familiar with virtualization architectures such as OpenStack and mainstream public cloud services. Be able to clearly describe their working principles and basic architecture logic. Have a certain understanding of the differences between cloud services of different brands;
4. Have experience in operation and maintenance of IT infrastructure (including server, storage, database, network, middleware, mainstream file system); Experience in enterprise-level application architecture design or cloud service integration implementation is preferred;
5. Familiar with python or other language, able to use the shell script;
6. Have general knowledge of the test process. Be able to use the Jmeter or loadrunner. Be able to compile test scripts based on the application scenarios provided by the customer
7. Familiar with common operating systems (Linux/Windows), network-related knowledge (DNS/BGP/VPN/ELB/IP), software development, Internet after-sales service, or O&M experience is preferred.
8. Have excellent documentation capabilities and be able to compile technical documents proficiently. Good communication, coordination and resource integration skills;
9. Have a background in any industry and have experience in cloud computing delivery, design, migration, and service.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Responsibilities

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution.
• Plan, monitor and manage risks/issues related to technical delivery.
• Provide status update related to technical delivery to Project Manager (PM)/ Program Manager.
• Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements.
• Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc.
• Partner with Development Manager in managing application teams to build the enhancements.
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support.
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Job Requirements

Technical Skills & Experience

• 10 - 15 years of experience.
• Strong technical knowledge and/or platform knowledge in Open Systems.
• Strong technical knowledge in Spring boot, Microservices, DevOps Systems.
• Good business domain knowledge in Retail and Corporate Loans Origination systems, Business or Credit rules management is a plus.
• Good knowledge in financial services policies, procedures, products and industry practices preferred.
• Experience in implementing large-scale, highly available applications or other large project implementation.
• Experience in service-oriented technologies.
• Proven result-oriented person with a focus on delivery.
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years).
• Good understanding and experience in software development cycle (Waterfall/Agile best practices).
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders.
• Good problem solving, analytical, synthesis, system thinking and solutioning skills.
• Strong negotiation skills and vendor management skills.

Education

• Bachelor's degree in Computer Science, engineering or similar domain.
• Related professional/technical qualification will be advantageous although not mandatory.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Responsible for developing new clients and maintaining existing customer relationships to achieve sales targets.
• Analyse market trends and competitor situations to develop effective sales strategies.
• Engage in effective communication with clients to understand their needs.
• Regularly participate in industry trade shows and conferences
• Collaborate with team members to ensure the sales team meets set sales goals.

Qualifications:

• At least 5 years of sales experience, preferably with a background in semiconductor, pharmaceutical manufacturing, food manufacturing, OR chemical industries.
• Excellent communication and negotiation skills.
• Ability to work independently and possess a strong team spirit.

If you are interested in the position, kindly send your CVs to sean.ho(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted. Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Want to be a part of Asia Pacific & Japan’s (APJ) largest data centre business and ‘Grow@Hyperscale’?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers, the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Macquarie Group, this is just the beginning…

Join us at AirTrunk, where the cloud meets the ground.

A Snapshot

As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team including Building Services Manager (BSM), making an impact in a number of ways:

• Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs
• The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third-party vendors (including soft services) engaged directly by AirTrunk.
• Supporting the BSM in property related services

Please note, this role will be based in our data centre in Singapore.

Your Day to Day

Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required;

• Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers
• Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards
• Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS
• Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI.
• Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety
• Monitor and manage the performance of outsourced services vendors and contractors, including cleaning of plant, equipment, pipework and plant rooms, etc.
• Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations. Issue reports, change and incident notices as when required.
• Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation
• Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers
• Lead minor capital projects for customers/internal purposes
• Supervise operational metrics, data and analyse risks
• Conduct regular property inspections, including all critical facilities, building, fixtures, fitting which include concrete or structural elements and architectural finishing supporting by the Building Services Manager (BSM)
• Implement and administer inventory control programs/purchase parts and supplies

Requirements:

• 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, building monitoring systems, trades or related fields
• Excellent collaborator with strong communication skills in English
• Ability to establish and review Method of Procedure documents, maintenance reports, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals
• Able to read and comprehend single line diagrams
• Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services
• Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems. CAD is a plus.
• Exceptionally flexible, forward-thinking and motivated by change
• Effective customer management skills and meeting chair experience
• Experience of LV WR2, HV WR2 and maintenance of fire service installation

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and make a positive impact. At AirTrunk, we’ll help you Grow@Hyperscale.

The pace of our industry means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values; going above and beyond, and being dynamic, transparent and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We’ve created a flexible and safe working environment where everyone feels welcome, heard, and equal regardless of age, disability, gender, gender expression, marital or parental status, race, colour, religion or belief, national origin, sexual orientation or veteran status.

With a range of exciting employee benefits for you to choose from, we’ll help you stay positively charged in both your work and life.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

As an Operations & Process Improvement Manager, you will be primarily be responsible for management reporting and daily operations of the business unit. You will also identify opportunities for process improvement and implement solutions to drive operational excellence, leveraging AI and automation tools. You will work closely with cross-functional teams to manage process transformation initiatives, monitor progress, and report on measurable outcomes in alignment with business goals and objectives.

Job Responsibilities:

• Oversee and coordinate operational activities including but not limited to resource allocation/deployment, hiring, productivity and utilisation, staff performance review, training and certification, quality and risk management, knowledge management, team bonding/engagement, operational budget management, opportunity and WIP/revenue tracking.
• Ensure business unit’s related data in enterprise systems is up-to-date and provide timely reporting to senior management on a regular or ad-hoc basis.
• Identify AI/technology-enabled process improvement and automation opportunities within the business unit, collaborate with senior management to prioritise and develop business cases to justify investments in new technologies or process transformations.
• Collaborate with cross-functional teams to manage the implementation of AI/technology-enabled process improvement initiatives, including process reengineering, automation, and standardisation.
• Create and maintain documentation of updated processes, procedures, and work instructions to drive process standardisation and improve efficiency.
• Identify and manage risks associated with new or changed processes, and ensure that appropriate controls are in place.
• Establish metrics to track and report on process performance, and ensure that data is collected and analysed to identify areas for improvement.
• Communicate regularly with stakeholders to ensure that they are aware of process changes, and provide training and support to facilitate successful adoption of new processes.

Job Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related discipline
• At least 2 years of experience in business operations, process improvement, project management, or related fields.
• Proven track record of implementing successful process improvement or internal innovation initiatives.
• Strong analytical skills, with experience in analysing data using Excel and BI tools
• Excellent communication, interpersonal and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams and drive consensus.
• Strong project management skills, including the ability to manage multiple projects simultaneously and prioritise effectively.
• Experience with AI and automation technologies will be an added advantage.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

• 15-20+ years of experience in managing Oracle implementations
• Good project management skills to run multiple tracks.
• Identifying potential risks and threats to current and future programs, often in collaboration with senior managers
• Taking ownership of program and project budgets and managing overall delivery of them
• Producing program reports for department heads, directors, end users and other stakeholders
• Planning future program activity, including consultations with project sponsors, analysis of requirements and arranging timeframes.
• Managing program and project teams to ensure completion on time and within budget
• Coordinating third party contributions throughout the life cycle of the program
• Good Communication skills.

Responsibilities

• Manage the development and implementation of the Company's solutions and applications

• Manage and lead a team of business analysts and developers in the entire project development life cycle

• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met

• Manage the expectations of Stakeholders and Clients

• Coordinate with suppliers and internal departments

• Accountable for the scope, schedule and resources used

• Manage and oversee the profit and loss of the project

Requirements

• Computer Science background or equivalent

• At least 5 years' experience in project management and 10 years’ experience in IT with good problem analysis techniques (those with less experience may be considered for a junior position)

• Strong written and communication skills

• Strong inter-personal relationship

• CITPM or PMP-certified will be an advantage

• Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Licence No: 12C6060

Delivery Lead supporting Automation Project. A Delivery Lead is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery


- Coordinates and facilitates routines to support delivery –e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
- Plans and coordinates delivery and dependencies with across multiple teams.
- Facilitates dependency management/risk management/impediment removal for the defined deliverables.
- Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.
- Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, andschedule.
- Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
- Ensures deliverables comply with Enterprise Change Management standards.
- Supports resource planning for delivery/execution.
Excellent Communication skills, written and verbal, at all levels
Ability to interact with business leaders, external vendors and internal technology groups
Microsoft Office suite
Solid experience of process release management
Can work unsupervised
Is a self-starter
Strong organisational skills

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

About Us

We believe in busting boundaries and empowering innovators to think differently.

We work with clients to implement technology that transfers information on a scale and at a level of convenience that can’t be replicated elsewhere – and plan with them to translate those advantages into economic value.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

You will be a manager in our dynamic project teams that play a pivotal part in engineering dreams to become accessible and easy-to-use realities. You will manage a team of developers to write beautiful, scalable code, automate access to products and services, and ultimately help our customers successfully pursue their digital transformation journeys.

This is an excellent opportunity for an organised and meticulous engineer who is looking to grow their managerial capabilities and join a dynamic, driven team on the journey to build products on the cutting-edge of blockchain and fintech innovation.

• Collaborate on a daily basis with a small, nimble team of project managers and software developers to understand business requirements and user experience goals and pain points, and to translate those into scalable solutions
• Plan and architect software solutions to meet the business requirements
• Plan out the development road map and write tickets for developers to build the product block by block and conduct code review while guiding the overall team to deliver our vision
• Where necessar, write and review testable, scalable code that supports and enhances the user experience
• Support and nurture the team to build modular, reusable components and features
• Continuously work to bolster application design and implementation processes in order to improve quality and efficiency

We Would Love To Hear From You If You Have:

• Minimum 5 years of Full Stack Web development experience
• Aspire to manage a team of developers, QA and dev-ops to deliver cutting-edge products
• Strong working experience with GoLang, Javascript, Vue.js, Next.js, React, HTML and CSS
• Experience with project management and guiding other developers
• Good experience working with MySQL
• Familiar and has worked with version control (GitHub, GitLab) and Kanban style project management tools
• Knowledge about Docker, AWS Architecture, Serverless is a plus
• A Diploma or higher in a relevant field

If you would love to experience working in a start-up environment growing at an accelerated speed, and you think you tick most of the requirements, come join us!

What You Will Get

• Training and Development
• Discretionary Yearly Bonus & Salary Review
• Flexible working arrangements
• Healthcare Coverage based on location
• 14 days Paid Annual Leave (excluding public holidays)

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

· Supporting of Automation Project

· Planning, coordinate and delivery of defined deliverables

· Supporting of issue escalation process and preparation works

· Liaising with multiple stakeholders and internal business groups for support/operations functions

· Looking through processes and providing of recommendations

· Understanding of processes and guiding the business accordingly

· Identifying of project risks/issues and raising/managing them accordingly

· Establishing of standards and guidelines

· Ensuring business processes run smoothly and timely

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 7 years of relevant experience in the banking industry

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Ansible Automation.

You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers, implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region

Required Skills

• 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Plus to be Singaporean/SG PR to support Singapore Governments customers

Required Skills

The following are considered a plus:

• Experience with automation of playbook creation and maintenance
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies
• Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality.
• Oversee the acquisition and development of software systems
• Be knowledgeable functionally and drive projects from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Monitor the results and quality of the different software solutions and projects implemented in the organization
• Proactive in providing solutions to project issues/risks
• Oversee the development of solutions and provide technical expertise on the development of software and platform features
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Risk Monitoring and mitigation

Job Qualification

At least a Bachelor’s degree in any of these faculties:
Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

• Minimum of 8 years of experiences with at least 3 years as Project Manager.
• Good and proven fundamental knowledge of Project Management and Risk Management are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs
• PMP certification is advantageous but not mandatory; proven track records in managing large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills and Mind-set

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Red Hat Global Professional Services team is looking for a Territory Services Manager to join us in Singapore. In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase large transformation based solutions wins and help customers achieve their business and technology transformation objectives. You'll need a good foundation of technical knowledge, understanding of and ability to articulate enterprise transformation and solutions, with expertise in project and scope management. As a Territory Services Manager, you will create forecasts and plans for your region's consulting sales in close collaboration with the services and sales management in the territory or region. You’ll develop a Consulting Services business pipeline for large, transformational based solution deals and jointly manage sales cycles to closure in collaboration with sales and presales. You’ll seek out new opportunities with existing customers to land, guide adoption, and expand Red Hat solutions and services in these accounts.

Primary Job Responsibilities

• Manage and construct technology and services sales, coordinate services team responses, and create proposals for customers
• Work closely with the account managers, solutions architects, consulting and service delivery managers, and global system integrator (GSI) and system integrator (SI) partners to maximize project value
• Engage enterprise leaders (CxO) to understand business problems and priorities
• Articulate Red Hat capability, experience, and offerings to support enterprise transformation
• Provide expertise and vision and a point of view to inspire enterprise strategy
• Conduct or coordinate discovery sessions working with presales architects and consultants as needed
• Construct technology journey and high level project approach
• Negotiate rates, project costs, terms, and statements of work in collaboration with the regional services manager or service delivery managers
• Provide sales booking forecasts
• Ensure that appropriate delivery resources are involved in validating scope of engagements with your local services delivery manager
• Participate in account strategy sessions for target services accounts
• Meet or exceed assigned targets including sales, revenue, and margin

Required Skills

• Thorough experience selling strategies and developing proposals, contracts, close plans, and statements of work for professional services
• Experience in enterprise customer-facing position as a professional services architect, enterprise architect, or consultant or in a related sales position
• Excellent cross-functional communication skills, and consultative selling skills
• Industry transformation vision and the ability to explain technical topics
• Familiarity with enterprise architecture, cloud technologies, application development, and infrastructure
• Experience in agile methodologies
• Established sustainable network of customer relationships
• Excellent written and verbal communication skills in English
• 10-12 years enterprise technology solutions sales experience with 4-5 years in a senior level role selling to CxO level

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
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About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
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About
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
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Responsibilities
As the Program Manager for our Bangladesh markets on the Trust & Safety team, you are the first point in contact that ensures our products, policies, programs, and systems work together to protect consumers and prevent abuse. You are based in Singapore and will work closely with internal stakeholders such as the data science team and policy team, as well as external stakeholders such as public relations and government relations, to implement regulatory and operational changes.

- Craft safety process and strategy for the Bangladesh users community on TikTok platforms with a focus on local regulatory requirements and safety considerations for all impacted parties.
- Address various metric changes across various features such as video, live, comments, follow/like, accounts, etc. with both qualitative and quantitative approaches to detect potential risks and mitigate them.
- Facilitate effective collaboration on safety and compliance projects from problem definition to final execution with cross functional stakeholders; optimize the process and procures to ensure timely and effective delivery.
- Identify the impact on users and markets ahead of feature launches and clearly communicate risks to relevant stakeholders.
- Educate and update the business on Trust & Safety related programs and features via team and company wide sharing.

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Minimum Qualifications
- 3-5 years of work experience in product management/consulting/strategy; experience with project management and coordination with regards to software products.
- Ability to effectively communicate in Bengali and English; possessing familiarity with Bangladesh's internet user base and changing regulatory environment. This role will require you to work closely with Bangladesh speaking stakeholders
- Highly data driven, capable of in-depth data interpretation; proficient and fast in SQL
- Ability to quickly identify problems, thoroughly analyze them and be resourceful in delivering feasible solutions;
- Experienced in working closely with cross functional stakeholders such as legal, compliance and public relations teams.
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Preferred Qualifications
- Work experience with online safety/ risk control/regulatory compliance is a plus
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Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Job:

• Overall in charge of the technical team in the management of vessels under management
• Manage and monitor the performance of the vessel and crews to ensure compliance with safety regulations

Requirements:

• Relevant Technical degree in the management of Marine vessels.
• Ship Engineer of Class 1 COC with 2-3 years of sailing experience onboard
• Working experience in Ship Management Company will be an advantage
• Good knowledge of I.S.M code, Class, and Regulatory matters.
• Team player with a strong sense of responsibility, initiative, and willingness to travel

Please include the following when submitting your application via email to [email protected] :

• Detail resume with sea service record
• Earliest availability date
• Status in Singapore

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd to collect and use the personal information that you submitted to process your application for the role.

Summary: We are actively seeking an adept Software and Application Manager (Technical Lead) with expertise in .NET, OutSystems, and Data Science, boasting a minimum of 10 years of overall experience. The ideal candidate will spearhead the development of robust and scalable mobile applications using OutSystems, ensuring high-quality front-end design and minimizing rework. Previous involvement in local government projects in Singapore is highly valued.

Responsibilities:

• Lead the design, development, and deployment of mobile applications using the OutSystems platform for enterprise clients.
• Collaborate with cross-functional teams to gather requirements, define application features, and ensure successful project delivery.
• Uphold front-end design quality by adhering to OutSystems best practices and optimizing user experience.
• Prioritize tasks, manage timelines, and communicate project progress effectively with project managers.
• Provide technical guidance and mentorship to junior developers, fostering continuous learning and improvement.
• Participate in Agile project methodologies, attending daily stand-ups, sprint planning, and retrospective meetings.

Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 4 years of experience in OutSystems development, particularly focused on mobile applications.
• Proficiency in Microsoft .Net Technologies, including C#.NET, VB.NET, ASP.NET, WCF, WPF, and SSIS.
• Strong understanding of software development methodologies and full SDLC.
• Excellent communication, interpersonal, and problem-solving skills.

Preferred Qualifications:

• Certification in OutSystems Front-end Developer Specialist, Web Developer Specialist, or Mobile Developer Specialist.
• Experience in developing and deploying mobile applications for enterprise clients.
• Familiarity with version control systems like Visual Source Safe (VSS) or Tortoise SVN.
• Knowledge of reporting tools like Crystal Reports and development tools like Microsoft Expression Blend.
• Previous involvement in local government projects in Singapore.

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals. We aim to empower our employees with innovative technologies, fostering a culture of innovation and agility while facilitating a seamless, multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Manager, Office of Digital Empowerment plays a key role in driving and spearheading this effort.

Job Description

As the Senior Manager, Office of Digital Empowerment, you will be responsible for the following:

• Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the division’s digital strategy and SingHealth's overarching objectives.
• Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects.
• Foster a culture of innovation, agility, and continuous improvement within the digital empowerment team.
• Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
• Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects. Manage budget portfolios and utilisation.
• Stay informed about emerging technologies and healthcare challenges, regularly assessing their viability and potential adoption to improve clinical and business workflows.
• Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
• Establish and nurture both internal and external partnerships to advance digital transformation initiatives.
• Oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met. Provide prompt technical support for any system-related issues that may arise.
• Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Empowerment.

Job Requirements

• Degree in Computer Science or Business Administration or related field; Master’s degree will be an advantage
• At least 10 -12 years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience
• Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/ or M365 technologies
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely
• Possess a strategic mindset and ability to translate digital strategies into actionable plans
• Possess strong communication and influencing skills
• Self-directed and committed to continuous self-improvement

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Program Manager - Customer Centricity
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Proven success in complex project management and execution
• Process / workflow experience
• An ability to work in a fast-paced, evolving team environment
• Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests
• Experience working in/with B2B sales teams
• Strong interpersonal skills and excellent communications skills in addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.
• Experience providing business support

Job Description

• Execute against existing team-level projects and processes with defined scope and complexity, in partnership with more experienced program managers.
• Monitor and communicate progress, risks, and mitigations for defined programs and tasks.
• Proactively seek out guidance and apply existing best practices to improve existing programs and keep projects on track.
• Align stakeholders on decisions and changing circumstances.
• Support an established program within and across an organization.
• Develop the ability to identify stakeholders and work with them to plan and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives.
• Develop the ability to apply communications management skills, represent the state of a program in typical situations with minimal guidance.
  Develop relevant domain knowledge required to perform job (e.g. workflow & tools, Customer Centricity principles)
• Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites.
• Collect data relating to program progress from program stakeholders.
• Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders. Create project plans that break down a project into discrete phases aligned to the product development lifecycle, including risks/dependencies.
• Author stakeholder map that specifies who is impacted by, and who influences, program outcome in close collaboration with program stakeholders.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang



EA Licence Number: 91C2918



Personnel Registration Number: R1988872

Our client is a philanthropic organization that provides research and educational programs. Due to business needs, they are now recruiting a Program Manager (Education) to be part of their marketing team for future projects. They are located in central area - easily accessible.

Duties of Program Manager

• Drive database growth, social media engagement, website traffic, and content downloads.
• Monitor and enhance the Trade and Business Education Hub's effectiveness.
• Facilitate communication with trade educators through regular eDMs and tailored content.
• Promote the use of the Sustainable Trade Challenge, an experiential learning simulation.
• Assist trade employers in talent development and sourcing.
• Attract philanthropists to offer scholarships in identified graduate-level global trade programs.
• Lead marketing and communications across various channels, including social media, traditional media, PR, and events.
• Manage the company's website content, articles, white papers, and infographics.
• Implement comprehensive tracking and analysis across all program areas.
• Provide detailed reports to professionally manage, market, and expand programs, stakeholders, and impact.

Requirements:

• Bachelor's Degree in a related field
• At least 10 years' working experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location: Singapore

NextLabs® (www.nextlabs.com), a Silicon Valley technology company and the leading provider of policy-driven Information Risk Management (IRM) software and SaaS for large enterprises, has an exciting opportunity for software engineering professionals to be part of the development effort in creating the next generation data protection and access control solutions for both on-premise customers and SaaS. Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, Life Science, High-Tech Manufacturing and Engineering industries.

We are looking for highly motivated candidates who are passionate about the art and science of software development, possess a strong can-do attitude, and want to be part of a world-class team with a passion for excellence. The successful candidate must be comfortable working in a loosely structured organization, and be capable of working on a number of assignments in parallel.

Responsibilities include:

• Build, grow and manage a high-performance engineering team
• Provide guidance and mentorship to the team on a day to day basis
• Set up engineering processes in line with NextLabs global engineering development methodologies and ensure that team follow through the processes
• Define, design, and develop products and related components in collaboration with NextLabs product management and global engineering teams
• Deliver best in class architecture, solution, and code
• Coordinate with other technical teams including the NextLabs Singapore and US teams to ensure compatibility with other NextLabs components and deliver as an integrated solution
• Steward of software engineering, software architecture, security, testing and API best practices

Requirements:

• BE / BS degree in computer science or related field
• Strong software engineering skills (8+ years) in C/C++ with at least 3 years of team management experience
• Excellent object-oriented design, coding, and debugging skills
• Strong background in design patterns, data structures, and test-driven development
• Experience writing thread-safe code and building or using multithreaded IO systems
• Experience in the development and integration with enterprise applications such as, Teamcenter, Windchill, Enovia and any CAD applications
• Experience with user mode internals like DDLs, Hooks, NTDLL, USER32, GDI32
• Experience interfacing with SQL databases
• Agile development experience with tools such as BitBucket, Jira, Jenkins etc
• Knowledge of Security concepts such as SSL, TLS, Crypto, Authentication and Windows firewalls
• In-depth knowledge of software development methodologies and able to coach and guide team in delivering products and solutions
• Strong analytical and systems thinking to handle both the big picture and important technical details.
• Strong experience working with remote teams on collaborating towards a common goal
• Self-starting and ability to learn new technologies quickly
• Strong communication and problem-solving skills
• Passionate, proactive, great team player

Interested candidates may email resume to [email protected].

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Responsibilities

Test Strategy and Planning:
•Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
•Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
•Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:
•Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
•Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
•Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
•Drive test automation for Functional and regression testing

Team Leadership:
•Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
•Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
•Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:
•Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:
•Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.
•Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Qualifications

•Bachelor’s degree in computer science, Information Technology, or a related field.
•Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
•Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
•Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
•Excellent communication and interpersonal skills.
•Project management certification (e.g., PMP) is a plus.
•SAP certification and S/4HANA certification are highly desirable.
Key Competencies:
•Leadership and Team Management
•Test Planning and Execution, particularly for S/4HANA migrations
•Communication and Collaboration
•Problem-solving and Analytical Skills
•Attention to Detail
•Stakeholder Management

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026