Total 914 digital art director job vacancies in Information Technology category in Singapore

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

About us – National Digital Identity (NDI)

Imagine citizens having a common and secure digital identity that will make their lives so much easier, and open doors to a plethora of services for them - allowing citizens to do everything from accessing health prescriptions, completing government transactions to starting a bank account through their smartphone.

If you are inspired by this vision, we invite you to join our National Digital Identity (NDI) team. You will collaborate with a team of highly motivated peers to develop and deploy the next generation National Digital Identity platform that will transform the lives of citizens by enabling secure and seamless delivery of personalized online digital experiences.

The Singpass team builds Singapore’s digital identity system. This includes various personal authentication protocols, data sharing tools, and corporate identity systems through Corppass. The team’s mission is to provide reliable digital identity infrastructure that streamlines transactions, enables businesses, and protects against fraud.

What you will be working on:

• Set the technical vision for Singpass and its integrations
• Design the engineering systems and practices for Singpass to run reliably
• Making technical contributions, and providing technical leadership to software engineers by coaching and mentoring through end-to-end software development and promoting team engagement and motivation.
• Proactively identifying and initiating worthwhile engineering initiatives to maximise NDI’s impact on the public good.
• Establishing robust engineering practices and tools in order to encourage a strong engineering culture and maximise engineering effectiveness and impact.
• Sharing your expertise and mentoring other engineers.
• Helping with recruitment, particularly for more senior hires.

What we are looking for:

• Experience working on reasonably large software engineering projects / high-availability production systems which has had to operate at scale.
• Experience in modern full-stack web application technologies; substantial experience in modern front-end engineering on React.js and TypeScript stack is greatly preferred.
• Build deep expertise in digital identity, cryptography, and security protocols
• Have a strong sense of what it means to be a senior/lead engineer, particularly as it relates to the suite of soft skills beyond just your technical chops.
• Passion towards engineering excellence; you deeply understand that software engineering is a team sport, and you take pride in the craftsmanship aspect of software engineering.

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*.

We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

*Subject to the nature of your job role that might require you to be onsite during fixed hours

Education and Experience

• High school diploma or GED; experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

Role Summary:

This role is responsible for building the new HR operating engine for Prudential. This role is part of the HR Optimized function. which is building all horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance and Operations & Shared services.

The Director of Process Excellence is responsible for leading the practice to

· Simplify: Build new and reengineer existing processes

· Standardize: Create processes with global standards with LBU customization

· Digitalize: Move processes away from manual to digital in scaled hubs

This would require creating strategy, driving change management with stakeholders across all group and local business units and building tech enabled lean processes for key people processes to improve employee experience and engagement. This role will also drive innovation and best practices in process design and improvement.

Key Responsibilities:

· Lead the service design function for Prudential HR, which includes user journey mapping, process design, process documentation, project management, and change management.

· Manage and mentor a team of process specialists/service design consultants providing feedback, coaching, and training.

· Reduce the workload on all stakeholders involved by using benchmarking and industry standard HR processes and tailoring it only where necessary based on harmonized principles.

· Onboard the latest technology to map process automatically and convert that into business requirements in partnership with other HR COEs.

· Act as an Incubation function, benchmarking our HR Processes across the latest innovations in the market and deploy the learning in our ecosystem.

· Lead the Project portfolio prioritization for process improvement opportunities and solutions.

· Establish and monitor key performance indicators and metrics for process excellence, and report on the progress and impact of process improvement initiatives.

· Communicate and engage with senior stakeholders across the organization HR COEs, Risk, Local Business Units, IT and ensure alignment and buy-in for process excellence projects and outcomes.

· Stay updated on the latest trends, innovations and best practices in HR process excellence, and foster a culture of continuous learning and improvement.

Skills & Requirements

· A bachelor’s degree or higher in a related field, such as business administration, management, engineering, or human resources

· At least 10 years of experience in process excellence, service design, or process improvement, preferably in the HR domain

· Certification in process excellence methodologies, such as Lean Six Sigma, TOC, or BPM

· Strong leadership, communication, and interpersonal skills, with the ability to influence and engage senior stakeholders across the organization

· Strong analytical, problem-solving, and critical thinking skills, with the ability to use data and technology to drive process innovation and improvement

· Strong project management, change management, and organizational skills, with the ability to manage multiple projects and teams in a fast-paced, highly matrixed and federated environment.

Company Brief

SPTel - a Joint Venture between ST Engineering and Singapore Power Group to deliver true network diversity and agility for a Smart Nation.

Offering high-value products and innovative services, SPTel plays an important role to enterprises accelerate their digital journey, We aim to improve the way people, places, and things, connect with each other by providing network infrastructure, enabling technologies, and building ecosystems.

With our fibre network topology built alongside the power network cables, SPTel provides a differentiated design and diverse network solution for discerning organizations and mission-critical businesses.

Responsibilities:

• Take overall technical architecture ownership of the BSS applications. Define reference application architecture, review architecture design by application team leads, and ensure adherence
• Provide strong technical expertise in guiding/mentoring subordinates to resolve complex technical challenges
• Work closely with E2E solution architect and application leads in defining integration solutions
• Review cost/timeline proposals from individual application teams, negotiate/prioritize with business analyst/solution designer/business, and plan monthly/fortnightly releases’
• Define coding standards and development process, and enforce them with the support of application leads
• Negotiate and manage outsource development houses’ overall work where applicable
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum 8 years of software development experience
• At least 3 years of development management experience in delivering new software products (not minor enhancement / maintenance)
• Mastery of core Java, with demonstrated knowledge of key Java features such OOP, Concurrency/Threading, JVM internals, Performance tuning etc.
• Deep knowledge of Spring Core / Spring MVC / Spring Boot, demonstrated ability to customize/extend the default configuration/implementation
• In-depth knowledge of RDBMS and SQL. Ability to design logical data model, and physical ER. Familiar with cluster set up / design consideration. Ability to tune DB/SQL performance. Experience with NoSQL solutions
• Experience designing application in microservice-based / Cloud Native architecture
• Hands-on experience with common tools such as Redis, Kafka, ELK etc.
• Some frontend/mobile development experience preferred
• Experience defining project/code structure in a domain-driven design approach
• Proven ability to manage a multi-stream/module software development project, with a medium sized development team (~20)

• To upload F&B merchants menus and photos unto portal.
• Transfer data from paper formats into computer files or database systems
• Type in data provided directly from customers
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organise paperwork after entering data to ensure it is not lost
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
• Combines data from both systems when account information is incomplete.
• Purges files to eliminate duplication of data

Job Description

• Leading a team to support the business with technical and operations performance expertise and project management capability.
• Collaborate actively on the development and execution of the business unit growth by providing technical expertise and undertake due diligence of targeted processes and sites.
• Optimize and improve the performance of current activities, work on problem resolution, resolve conflicting priorities and meet assignment deadlines within a collaborative environment.
• Collaborate with Corporate T&P to ensure local alignment on global directives.
• Drive and prioritize activity according to the business needs to ensure on schedule completion.
• Continue to develop the technical community within the business unit to ensure that technical and performance standards and KPI's are uniformly applied across the business unit and enable knowledge exchange and employee's development.
• For implementation, provide the overall direction and management of assigned personnel, equipment, subcontractors, applying proper and effective project management procedures and skills.
• Ensure the project or assignment is planned and coordinated according to the required schedule, with strict adherence to health and safety, quality and budget considerations.
• Assist Business Development in preparation of estimates and procedures in planning of projects, financial estimates with a strong focus on operational efficiencies.
• Ensure technical quality and optimal health and safety in all aspects of job performance and compliance per all applicable local regulations and standards and Veolia corporate and Veolia South East Asia’s standards and best practices.
• Actively participate in feedback and post-job evaluation.

Job Requirements

• Engineering degree
• 15+ years post qualification experience, technical or operations
• Relevant experience within Asia and construction implementation knowledge will be an advantage
• Availability to travel within SEA essential

Position Overview:

As the Operations Head, you will be responsible for overseeing all aspects of operational efficiency and delivery excellence within the organization. Your role will encompass strategic planning, resource allocation, process optimization, and team leadership to ensure the successful execution and delivery of projects and services. The ideal candidate will possess strong leadership skills, a deep understanding of operational processes, and a proven track record of driving results in a fast-paced environment.

Key Responsibilities:

Strategic Planning:

• Develop and implement operational strategies aligned with the company's goals and objectives.
• Collaborate with senior management to define short-term and long-term operational goals.

Operational Excellence:

• Streamline operational processes to improve efficiency and reduce costs.
• Establish and monitor key performance indicators (KPIs) to measure operational performance.
• Identify areas for improvement and implement initiatives to enhance operational effectiveness.

Delivery Management:

• Oversee the end-to-end delivery of projects and services, ensuring timely completion and high-quality deliverables.
• Allocate resources effectively to meet project deadlines and client expectations.
• Implement project management best practices to optimize delivery processes.

Team Leadership:

• Provide leadership and guidance to the operations and delivery team.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Set clear goals and expectations for team members and conduct regular performance evaluations.

Client Relationship Management:

• Serve as the primary point of contact for clients regarding delivery-related matters.
• Build and maintain strong relationships with clients to understand their needs and expectations.
• Address client concerns and ensure high levels of client satisfaction.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize their impact on operations and delivery.
• Implement effective risk management practices to ensure the integrity and security of operational processes.

Financial Management:

• Manage budgets and resources efficiently to achieve operational targets.
• Monitor expenses and identify opportunities for cost savings without compromising quality.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in a senior operations management role, preferably in a similar industry.
• Strong understanding of operational processes, project management methodologies, and quality assurance principles.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire teams.
• Exceptional problem-solving abilities and strategic thinking capabilities.
• Outstanding communication skills, both written and verbal.
• Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.

Additional Requirements:

• Familiarity with relevant software tools for operations management and project delivery.
• Commitment to upholding ethical standards and promoting a culture of integrity within the organization.

Singapore Polytechnic - Ranked top 50 most attractive employers in Singapore – ‘The Straits Times Singapore’s Best Employers 2023’

The appointee will be part of the team that provides support, maintenance, and enhancements for the Student Administration System (Peoplesoft Campus Solution). The candidate should possess software development skills, project management capabilities, strong passion for software design and implementation.

Responsibilities:-

· Provide system administration, technical and operational support for the system.

· Monitor the system and ensure service availability.

· Provide maintenance for the system, covering the end-to-end Software Development Lifecycle (SDLC) activities for change requests.

· Lead/participate in assigned project, covering the end-to-end Software Development Lifecycle (SDLC) activities for new initiatives and requirements.

· Create and maintain system and technical documentations.

· Provide technical assistance to new members where applicable.

Requirements:-

· Proficient in systems analysis, application design and development.

· Preferably with experience in user support, application maintenance and Software Development Lifecycle (SDLC). Candidates without working experience are also welcome to apply.

· Candidates who possess experience in Peoplesoft development platform (PeopleTools, SQR, SQL, HTML, XML Publisher, and Application Engine) would have an added advantage.

· Strong analytical, problem-solving, and programming skills.

· Self-driven, independent and possess readiness to work as a team.

· Ability to multi-task and prioritisation of work targets.

· People-oriented individual with good interpersonal, written, and verbal communication skills.

· Relevant qualifications in Computer Science or its related disciplines.

Successful candidate will be offered a 2-year contract in the first instance.

The Director of Marketing is a dynamic and creative marketer who is able to drive the integrated marketing strategies and execution of digital media and e-Commerce activity for Mondrian Singapore Duxton. The incumbent is responsible for hotels’ marketing plans by developing digital marketing and eCommerce programs. Digital marketing efforts include: search engine marketing (including PPC and SEO), social media marketing, display advertising, email marketing and assisting with social media planning.

The incumbent will manage overall activation of the property strategies in owned, social and third - party electronic channels (Brand.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles), to effectively pull through the sales, marketing, and customer engagement activities that drive awareness, bookings and profitability.

OUR EXPECTATIONS

Managing Marketing Activities

• Be responsible for the planning and execution of content creation as well as the briefing to creative agencies (including copy writing, photo/video shootings) ensuring delivery in adherence with brand guidelines and hotel positioning.
• Drive the positioning and activation of the restaurants & bars on the local market. Work with internal and external resources to define clear positioning for each outlet that resonates under the overall hotel positioning. Develop & implement local marketing activities (including event strategy) aiming to engage with locals and increase capture ratio from in-house guests.
• Act as a Brand Champion with the hotel teams. Together with the General Manager, drive brand activation and ensure the brand experience comes alive through the hotel messaging and guest experience.
• Support sales team with the creation of marketing collateral and tactical promotions associated with the key market segments (E.g. Groups, Corporate, Suites)
• Champion the Social Media strategy and specific focus on online reputation management and guest engagement.
• Constantly monitoring and update competitive research analysis.
• Assist with all local promotional activities that support the needs of the hotel and restaurants/bars. This could include photo shoots, broadcasts, celebrity interviews, press visits and other specific events that require personal attention. Also, forge local partnerships and At Mondrian Singapore, we create a vibe that makes our guests want to live every moment more intensely.
• Review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community.

Digital and e-Distribution Strategy Execution

• Executes appropriate on-strategy eCommerce priorities and tactics.
• Coordinates with the Director of Sales & Marketing to validate and track ecommerce goals for the hotels.
• Reviews hotel progress against established goals, provides reporting and analysis, and troubleshoots performance issues.
• Manages budgets for Digital Marketing and eCommerce activities.
• Follows and tracks progress on quarterly game plans for hotels by identifying key focus for the coming months.
• Collaborates closely with Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.

OTAs and Meta Search Channel Optimization

• Regularly audits content, images, and star ratings on OTAs, and execute the hotel OTA merchandising plan(s).
• Meta Search sites and works with partners to make appropriate corrections.
• Manages marketing budget for OTAs including Booking.com, Agoda Sponsored listing, CTRIP cast ads and other approved products and works closely with the Director of Revenue on this.

Marketing and Communication Partnership

• Assists in the development and execution of the hotels and destination marketing plan (e.g. retargeting campaign etc.)
• Identifies and obtain merchandising placements as appropriate.
• Creates additional modules/content/sites for domestic segment marketing efforts where needed (e.g. events).
• Assists with paid social media advertising campaigns, including setup, targeting and tracking.
• Develops offer and promotion content to aide selling through organic and paid social activities.

e-Commerce Communication and Training

• Trains and educates other team member on how to enhance the hotel eCommerce and digital marketing strategy.
• Participates in regularly schedule eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
• Delivers a monthly report for hotels Management Team. o Stay up-to-date on and communicate industry and competitive trends, with a focus on the online travel landscape.

How do I deliver this?

• Tell it like it is - Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual. I've got your back - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

As the Sales Director for the App Developer segment APAC, you will lead a diverse team that engages with large, medium and small App Developers to help them grow their user base. Our APAC Apps business represents one of the fastest growing, most diverse, and dynamic parts of Google. The App Developer sales team has big ambitions and global reach. You will work with the next generation of mobile-first businesses and drive change to accelerate Google’s position in the fast-growing and strategic business of app install and engagement. Your interest in sales and the digital economy and your entrepreneurial drive enables these relatively new advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of the app ecosystem across iOS and Android combined with your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to the external audience, to a large portfolio of clients (Large and Small) whose needs you listen to, and help define the vision and strategy for how their products and services can reach millions of users. You will also play a pivotal role across the Global App Developer leadership team in addition to collaborating with leaders in product, sales operations, APAC sales leadership, and in-country teams to ensure we are building a robust business.

Qualifications

JOB RESPONSIBILITIES

• Set high-level priorities within the team to appropriately engage clients across your book of business. Consistently deliver against assigned quota and strategic objectives.
• Work with the Global Apps Solutions Specialists, Product management, Eng teams to define key APAC opportunities across Google’s suite of app install products.
• Collaborate with strategy and ops stakeholders to ensure alignment and assess APAC go-to-market needs.
• Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations. Serve as an evangelist at targeted events and conferences.

MINIMUM QUALIFICATIONS

• BA/BS degree or equivalent practical experience.
• Experience in mobile, advertising sales, account management and/or client services.

PREFERRED QUALIFICATIONS

• Experience leading teams across different product areas
• Experience building strong relationships with senior, cross-functional stakeholders
• Experience leading large highly motivated sales team to sustain the entrepreneurial culture
• Track record of effective sales/operations management and strategic planning
• Excellent communication and facilitation skills

Job Responsibilities:

• Leading PMO to deliver the regional projects undertaken by the team
• Coordinating and overseeing the execution of Strategic Project deliveries ensuring completion on time and within budget in partnership with project sponsors
• Providing strategic project governance support, monitoring project progress ensuring projects are on track to meet deliveries and deadlines
• Creating reporting and presentations to support updates and progress of Strategic Project deliveries
• Drive decisions to ensure optimal solutions are based on both commercial and business requirements
• Building project book of work and performing high-level project requirement assessment
• Providing necessary update of projects to the management team and project sponsors, etc

Job Requirements

• Minimum 10 years work experience in regional strategic project management with focus on change management
• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond the immediate area of responsibility
• Minimum 5 years’ experience in of corporate banking such as first line coverage
• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation
• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously
• You will be highly organised, with a structured and logical approach
• Regional project management experience
• 1st Line coverage or product business management planning experience
• Experience in offshoring

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10064118

[What you will be working on]

As a Project Officer, you will play a pivotal role in shaping this innovative solution. Your responsibilities will span across multiple facets of the project, from the documentation of exercise programs to the hands-on involvement in system development, content creation, and user testing. This role demands a blend of technical acumen, administrative prowess, and a collaborative spirit.

The Project Staff will contribute and support in the following areas:

• Assist in the meticulous documentation of exercise programs and methodologies devised by our team.
• Support the development and documentation of exercise programs, ensuring their alignment with our project goals.
• Aid in system development through data analysis and the application of machine learning techniques.
• Participate in the content creation process, including filming and post-production activities for exercise programs and fitness assessments.
• Conduct prototype testing and user experience evaluations with end users, capturing vital feedback and insights.
• Support research data collection, project administration, and the preparation of comprehensive reports.
• Manage ad-hoc research activities and assignments, demonstrating flexibility and problem-solving skills.

The successful candidate will be placed on a 9-month contract.

[What we are looking for]

Applicants should possess the following: 

·        Relevant qualifications, preferably in Sports and Exercise Sciences, complemented by experience in research projects.

·        Exceptional analytical skills, complemented by logical thinking and a detail-oriented approach.

·        Strong interpersonal abilities, capable of fostering meaningful relationships across all levels of the organization.

·        Outstanding planning and organizational skills, underpinned by a commitment to meeting deadlines and achieving project milestones.

·        A hands-on, operational mindset, comfortable working in diverse teams and environments.

·        Proficiency in digital design applications, enhancing our project's technological deliverables.

• Be a part of one the earliest employees in a growing brand globally
• Lots of autonomy and growth opportunities in a growing team

About Our Client

My client is a global F&B brand who is growing their presence in the region and we are helping to build their team here in Singapore. They are looking for a Director of User Operations - Regional who will be responsible for driving customers in the SEA region to their various online channels and grow their userbase. You will be responsible for leading a team of User Operations Manager in each markets and drive their omnichannel presence. The client is a strong industry leader within the F&B retails space with more than 2000+ outlets globally and is expanding to the region. Page is partnering with them in setting up their team here.

Job Description

The Director of User Operations - Regional will be owning the online channels and communities of the brand. You will be responsible for the entire customer lifecycle management (CLM) and the whole customer journey online as well as driving marketing efforts to their online channels across different markets. You will also be reponsible in growing the team and brand presence in new markets as they expand beyond the Singapore and Malaysia markets where they already have a strong presence in.

They are looking for someone who ideally has worked on operational aspects with regards to online F&B channels, be it working with customers or merchants, they are open to candidates who has worked closely in optimising operations with merchants and users in internet companies outside of F&B as well. They will be looking for a hands-on, user-centric individual who is not afraid to roll up the sleeves to get things done and are able to make decisions driven by data. You will need to be well-versed in brand marketing as well as has had directly impacted the user growth for online channels prior. You should have managed multiple markets previously.

The Successful Applicant

The ideal candidate must have the following:

• 6 or more years' of experience in User Operations within B2C Internet companies
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• Deep understanding of Internet and mobile app ecosystem, experience in managing F&B/retail in an online capacity is a plus.

What's on Offer

Our client offers an amazing opportunity to join one of the fastest-growing companies in the world with more than 35 million active users. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-032024-6353548

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description

The core mission of Singapore Airlines (SIA) Digital Innovation Lab (DIL), also known as KrisLab, is to drive the digital innovation strategies and initiatives, enabling SIA Group to be the leading digital airline. DIL is focused on building an innovation culture across SIA Group, solving business units’ challenges and building ideas to implementation.

SIA digital innovation is focused on delivering business impact at speed through partnerships with Business Units (BUs) and global innovation communities and innovators. A strong, execution-focused team that drives innovation from an idea through prototype development, Proof of Concepts (POC) to validate business case and technology feasibility and to launch an idea to the market is critical.

Your role as a Senior / Digital Innovation Technologist is to drive the development of digital ideas submitted by SIA Group staff and through the BUs through DIL innovation programs to deliver impactful business outcomes and support the building of an innovation culture in SIA Group. The role includes the following:

1. Digital Innovation / Technology Development and Support

- Managing the ideation and prototyping process for digital ideas submitted by SIA Group staff and BUs, employing the build-measure-learn concept:

o Manage the ideas pipeline, evaluate, groom, and validate ideas submitted

o Validate ideas/prototypes through various means such as interviews, user testing

o Partner with SIA Group staff and/or BUs to drive the articulation of impactful problem statements and design low-fidelity prototypes or wireframes for validation

o Evaluate, engage and supervise the internal development resources, start-ups and/or technology partners to build high-fidelity prototypes

o Prepare and assist staff with pitches to senior executives/management and key stakeholder

o Perform overall project management for qualified ideas from prototyping through the MVP stages

- Design, set up and institutionalise the technology development standards, practices and processes for ideation, prototype and POC solutioning, put in place and manage the requisite digital toolboxes and sandboxes (hardware/software) in KrisLab to support such developmental and solutioning efforts

2. Partnership Engagement to drive technology development

- Facilitate discovery of new and emerging technologies, articulate relevance and contextualise use cases to BUs

- Coordinate with external open innovation communities and partners (e.g. Institutes of Higher Learning (IHL) research institutions, incubators and accelerators, VCs, etc.)

3. Business Engagement to drive corporate innovation and intrapreneurship

- Develop strong relationships with BUs and IT to establish deeper understanding and better articulation of business opportunities, customers’ and business pain points, immediate and longer-term business pain points and challenges

Required Skills

· A degree in a technology related discipline, preferably with good project management experiences applying Agile, Design Thinking, and Lean Start-up methodologies

· Results-focused, execution-oriented, proven track record in executing projects

· Practical development experiences with programming in languages, e.g. JavaScript, Python and their related frameworks

· Fast and independent learner, proactive and willing to pick up new technical skillsets

· Good grasp of technologies (e.g. Augmented/Virtual/Mixed Reality, Internet-of-Things, 5G, Artificial Intelligence, Analytics, Blockchain, Metaverse) and their use cases

· Possess exceptional EQ and AQ, creative and passionate to see ideas become reality, strong facilitation, negotiation and influencing skills

· Possess ability to engage and communicate ideas and concepts simply and effectively across levels of the organisation

· Experiences working in start-ups, incubators and/or accelerators and/or aviation and travel industry will be advantageous

· Preferably with 2-5 years of related working experience

· Professional Scrum Master certification

To maximise overall hotel room revenue through the development and implementation of effective inventory and pricing strategies based on future demand, current trends and historical data to drive market share.

KEY RESPONSIBILITIES:

• Drive market share and revenue performance through proper pricing and mix management.
• Daily checks on rate discrepancies and total room revenue and occupancy.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
• Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
• Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
• Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
• Provide the hotel team with regular updates on hotel performance to include market share and market segments.
• Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
• Produce accurate forecast on weekly/monthly basis.
• Produce all relevant components of the Budget pertaining to Revenue Management.
• Identify and develop soft participations/promotions and strategies.

Technical Specialist (Digital Systems)

Join us now to be eligible for our joining bonus of $3,000!

(terms & conditions apply)

Job Duties:

You will assist the engineers in maintaining and repairing of electronics & communications equipment which include CCTV, Card Access, Trunk Radio, UPS and other electronics equipment. You will also perform site supervision of E&C projects and be involved in the procurement of E&C systems/equipment.

Requirements:

• At least NITEC/Higher Nitec in a technical discipline

• Willing to work outdoors and at heights

• Experience in maintenance methodology will be an advantage

Remuneration:

Monthly salary of $2,100 to $2,500

Salary will commensurate with related technical experience

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.

Skills & Requirements

• At least Diploma in IT-related discipline.
• 2-3 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Why Work for Us - We Power the Nation

Make the most of your talents and develop products that can create impact on a national scale. We are an in-house data and AI team, assembled to move with speed and deliver with quality.

We Build Reliable Solutions - For Customers, Company and Country

You will be part of the AI Centre of Excellence (CoE) team within SP Digital and together, you will innovate, create, and deploy data and digital products and services that will empower more than 3,800 employees within SP Group and improve the quality of life for the 1.5 million commercial, industrial and residential customers that SP Group serves. We build solutions that enable sustainable high-quality lifestyles and help consumers save energy and utility cost, as well as supporting national goals for a sustainable liveable city. Now, imagine the impact you can create.

SP Digital aims to use cutting edge technologies to help SP Group to revolutionize future utility/energy industry by providing better services and more efficient energy solutions to our customers. Data charter consists of data engineering, business intelligence, data science/machine learning and POC/pilot teams. We oversee and drive all data and AI initiatives for SP group. It includes the following:

• Build next generation data infrastructure to collect/process/analyse different data from utility consumers, grid assets and new sustainable energy solutions.
• Discover the business problems/opportunities and design data-driven solutions to improve operation/ business/ customer experience.
• Uncover the actionable insights for multiple stakeholders to drive business growth.

The mission of the AI-CoE team is to help SP to become a data-driven company and create data-centric products. As an AI-CoE team member, you will be responsible for designing, developing and deploying data-driven solutions to create business value. We are looking for a data analyst who will help us process a myriad of business data and discover patterns and insights hidden in the data. Your primary focus will be in applying data wrangling and data pre-processing techniques to build high quality data marts and extract insights from these data marts to improve our customer facing products and services. You will work closely with internal stakeholders and business owners and data engineers to understand the business requirements, in-house infrastructure and help build solutions for different business users.

What You'll Do

• Understand the business logics from domain experts and come up with feasible plans for the preparation of various data.
• Enhance existing data via data wrangling, perform data pre-processing, cleansing, and feature engineering.
• Apply appropriate data visualisation techniques and create data dashboards to present the required insights to the business users and prepare data reports to communicate your findings.
• Build agile data products and services with a team of data engineers, scientists and business users.
• Do ad-hoc analysis and present results in a clear and unambiguous manner.

What You'll Need

We are looking for Passion and Data Proficiency

• Data-oriented personality and ideally has experience in software engineering practices.
• Excellent understanding of visualization techniques, and their pros and cons for different analyses.
• Experience with common data dashboarding tools such as Power BI.
• Experience with data visualization tools such as D3.js, matplotlib, etc.
• Proficiency in using query languages such as SQL.
• Good understanding of statistics, such as different probability distributions and A/B testing.
• Good understanding of Computer Science/Engineering, Applied Mathematics, Business Intelligence/Analytics or other related areas.

We regret that only shortlisted candidates will be notified.

About the Role

As VP of Risk Operations, you head up Aspire’s Risk Operations department. You report to the COO and are part of Aspire’s leadership team.

What will you be doing?

• Build and lead the risk operations teams, currently composed of 5 teams and ~15 people
• Lead the operations linked to the scope described above
  • Manage the software we use to manage risk: fraud management software, reconciliation software, and continuously look for new technologies to improve our capabilities and automate our operations
  • Design and maintain the policies, processes, programs.. associated to risk operations
  • Investigate, document, and escalate any incidents, as well as suggest and align on remediative and preventive measures
  • Monitor and test the effectivity and resilience of rules, processes, policies, programs, and continuously improve them
  • Report on relevant metrics: Fraud rates, Reconciliation rates, SLAs, volumes, incidents, automation rates, cost, etc.
• Create, align, own the strategy to manage risks on daily basis across the company, in a scalable and cost-effective manner, including strategies to improve accuracy and hit ~100% automation levels
• Work closely with relevant stakeholders - internal stakeholders like Finance, Product, or Compliance, and external stakeholders like partners or regulators - to rally everyone around creating strong and effective practices across the company, align on the strategy as well as short & long term action plans, resolve incidents and identify and fill gaps, as well as all of the above
• Be the PIC and present the risk updates to Aspire’s Risk Committee

We would love to get to know you if you have the following:

• You are an experienced leader - Minimum 12 years experience; Track record in a leadership role in tech or financial services, as well as in operations
• You are a true owner - You are highly self-driven and take initiative all the time. You make things happen today versus tomorrow, and are hands-on when needed
• You can create, articulate & execute your strategy - You understand the trajectory of the company and create & implement a strategy to bring it to the next level; You can prioritize tasks & targets in a highly unstructured environment
• You can build a team - You are used to hiring A players and coaching your team, and you understand how to address strengths and weaknesses, and leverage new opportunities to uplevel the team
• You can balance risk & business - You are able to make calls that balance risk and business objectives, and are able to rally the stakeholders around them.

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Director of Operations for APAC, you will be a strategic thinker with a strong understanding of retail operations, supply chain management, and customer service.

You will also -

• Lead the retail distribution strategy for Sunnystep in Singapore and across APAC region
• Manage retail store expansion plan that include but not limited to site selection, CAPEX analysis, budgeting, lease negotiation with major mall operators and high street landlord
• Take charge of in-store operations in all retail channels, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Build a high performance retail operations team that drive high sales and high NPS score
• Assist in the hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Work closely with marketing team to plan and manage in-store marketing events based on yearly campaign calendar
• Source and lead new retail business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 5 years of hands on experience developing and implementing strategic plans for large scale retail operations in a regional capacity
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• A solid experience in supply chain management, inventory control, and logistics
• Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - [email protected].

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.
• Guide and mentor junior engineers

Skills & Requirements

• At least Diploma in IT-related discipline.
• At least 5 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.
• Guide and mentor junior engineers
• Team Lead will be supervising a team of engineers, taking charge of their career growth and technical competencies.
• Review completed tasks to ensure adherence to standards

Skills & Requirements

• At least Diploma in IT-related discipline.
• At least 5 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Responsibility

• Solid understanding of client compute market & storage-related trends
• Deep understanding of PC Original Equipment Manufacturer (OEM) business including strategy, competitive landscape, product lines, opportunities - Total Available Market, serviceable market etc.
• World-class customer engagement to deeply understand OEM pain points & deliver solutions, create & execute product Go-To-Market (GTM) plans, working closely with WDC internal stakeholders, to drive design wins, help achieve & exceed business targets
• Vet new opportunities & deliver business justification to help Product Management & Engg develop products designed to meet and surpass customer requirements and expectations
• Create & deliver targeted, crisp outbound customer messaging with compelling value proposition, roadmap & product positioning to OEM customers
• Manage all aspects of new product introduction, product transitions, end of life etc., aligned with Business Marketing & Sales
• Establish a firm handle on the PC market pulse through customer interfaces, ecosystem partners, broader industry network and thorough understanding of 3rd party analyst & other relevant industry reports etc.
• Solid understanding of ecosystem partner roadmaps & client compute trends
• Create & deliver field team (Sales & Customer Technical Support) product and roadmap training assets
• Develop and maintain positive working relationships with key stakeholders – Sales & Customer Technical Support, Product Management, Business Marketing & Apps Engg

Qualification

• Minimum 8yrs product development & marketing experience working closely with Tier1 OEMs in PC and/or mobile phone application segment
• Demonstrated success in senior product marketing role – value proposition communication, positioning and launching world-class products that meet and exceed business objectives
• Subject matter expert in NAND Flash, SSD, eMMC, UFS & HDD – industry & high-level technical expertise
• Articulate with strong communication & listening skills; comfortable presenting to senior management & speaking both internally & externally - customers, public conferences etc.
• Excellent organizational & time management skills; Operates with sense of urgency
• Sharp critical thinking & problem solving skills, with an eye for details
• Bachelors in Engg degree, MBA nice-to-have

Main duties and responsibilities of the successful candidates are to assist the System Manager/ Functional Leads on the maintenance & support of PPM application. This includes:

• Defect Management. Responsibilities include tracking of system defects reported by users; perform analysis and troubleshooting service to verify and confirm the cause of the problem; provide interim or workaround solutions when necessary to minimize disruption to operations; ensure prompt resolution to the defects reported and facilitate users in Problem Report (PR) testing.
• Service Request (SR) Management. Responsibilities include tracking and monitoring of SRs raised; assessment and implementation of SRs according to operating procedures, e.g. data patching requested by users.
• Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing and conduct training when necessary.
• Operations Support. Responsibilities include monitoring and execution of scheduled events such as monthly jobs, financial year end activities, interface testing, support of audit-related activities, responding to calls/ emails from users about issues/ queries with regard to PPM application and provide on-site support when necessary; support scheduled events such as system down-time; investigate and resolve functional and/or performance related and/or integration issues.
• Prepare and submit monthly progress report on summary of the incidents raised and resolved, SR and CR status updates to the System Manager/ Functional Leads.
• Ensure the smooth operation of PPM, including integration withother bolt-on applications, and interfaces with internal/ external interfaces so that the support is not disrupted during normal office working hours.
• Review and update the relevant documentation (inclusive of ARIS diagrams/ models) to reflect changes made to the system. Examples of documentation including the following:
  Functional Design (FD) specification
  Technical Design (TD) specification

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science, Engineering or Equivalent.
• Minimum 8 years of ASP .NET development experience in a project management and technical architect role, with at least 3 full cycle ASP .NET implementation of comparable scale and complexity in a large organization.
• Project development experience in C# and Microsoft ASP .NET Framework 3.5/ 4.0 and ASP .NET MVC.
• Knowledge of web technology and development experience in ASP .NET, HTML, CSS, javascript, AJAX and jQuery.
• Experience in database design and development in MSSQL and Oracle.
• Experience in coding using Visual Studio and integration with other .NET and SAP applications.
• Knowledge in secure programming standards and ASP .NET programming best practices.
• Knowledge of system testing methodology and analysis with experience in using testing tool.
• Ability to design, develop and articulate solutions based on strategic business or technical requirements.
• Ability to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations and research).
• Demonstrated experience in designing, developing and managing the delivery of enterprise solutions to support business transformation objectives.
• Possess excellent communication and soft skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

• Solid understanding of client compute market & storage-related trends
• Deep understanding of PC Original Equipment Manufacturer (OEM) business including strategy, competitive landscape, product lines, opportunities - Total Available Market, serviceable market etc.
• World-class customer engagement to deeply understand OEM pain points & deliver solutions, create & execute product Go-To-Market (GTM) plans, working closely with WDC internal stakeholders, to drive design wins, help achieve & exceed business targets
• Vet new opportunities & deliver business justification to help Product Management & Engg develop products designed to meet and surpass customer requirements and expectations
• Create & deliver targeted, crisp outbound customer messaging with compelling value proposition, roadmap & product positioning to OEM customers
• Manage all aspects of new product introduction, product transitions, end of life etc., aligned with Business Marketing & Sales
• Establish a firm handle on the PC market pulse through customer interfaces, ecosystem partners, broader industry network and thorough understanding of 3rd party analyst & other relevant industry reports etc.
• Solid understanding of ecosystem partner roadmaps & client compute trends
• Create & deliver field team (Sales & Customer Technical Support) product and roadmap training assets
• Develop and maintain positive working relationships with key stakeholders – Sales & Customer Technical Support, Product Management, Business Marketing & Apps Engg