If you desire to be part of something special, to be part of a successful and winning team, read on. We are looking forward to Software Support Engineer in Eaton Electrical based in Singapore.

Job Summary

The primary responsibilities of this position include providing technical escalation support and timely solutions to external and internal Customers for Eaton's Brightlayer software platform (DCIM, EPMS) .

This role will also provide onsite Field Service software technical support and deployment within EA Region.

This person is responsible to develop and build technical expertise among Field Service Engineers for our software offerings service business. He/She will take the lead, in consultation with Factory R&D team to build our field services teams with right competencies and improve our customer experience. Additionally, they will help in the planning, project management, deployment and installation of Eaton’s software portfolio, namely DCIM, EPMS and our Cybersecurity offerings.

Your essential responsibilities:

· Works closely with Software Sales Team and execution of escalation procedures via phone calls and emails, including after office hours in support of escalations; Escalations are primarily refer as “post-sales technical support” including, but not limited to, DCIM software, EPMS software, firmware (where applicable) and other Eaton related equipment where the software is a core component.

· Assists the Software Project Managers and takes the technical lead on software installation and deployments, documents all aspects as necessary and publishes on Share Point / Eaton Technical Web/ Service Bulletin for companywide reference.

· Identifies opportunities for improvement of field procedures, and feedback/correction on related service manual content.

· Assists all countries in EA Region to review service procedures include installation and deployment / rework preparedness, execution and knowledge transfer of all issues/resolutions that are encountered for a predetermined time production period.

· Assumes role as the point of escalation for Software support, EA Region via phone or e-mail on emergency call from Eaton Level 1 Software Support team

· Develops and coordinates site testing plans for issues escalated to identifying root cause of problems.

· Participates in troubleshooting, escalation and technical conference calls where data analysis and action plan development are required.

· Participates in the delivery of field services within EA Countries, approximately 20% the time in supporting and mentoring Customer Service Engineers

· Assumes the role of technical leader during field escalations of service calls in normal business hours and after office on call basis.

· Assumes the role of “Standby On Call” when alert or pre-warning for an immediate response on evening and weekend technical support escalation calls where technical service is required. This include responsibility to on-site field service support for critical installed base in Singapore and execute fast recovery for key account customers when complexity fault situation is reported.

· To be committed & responsible for Quality Management System

If you are:

· Associate degree in a technical field from an accredited school and/or 3 years of equivalent experience in an equivalent technical field.

· Minimum 4 years of software related experience

· Strong working knowledge of TCP/IP networks, basic programming languages

· Open to IT Infra experience.

· Experience with BMS related or data center operational software preferred, but not essential

· Experience with software and hardware security installations preferred, but not essential

· Experience with programing languages and Linux would be looked favourably upon

If you meet most of the criteria above, you’re the one we’re looking for. We hope to hear from you!

*We make what matters work.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day.

It’s where bold, bright professionals like you can reach your full potential - and where you can help us reach ours. Need more about Eaton? Come on in @ www.eaton.com.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Application Analyst (IT Business Analyst / No coding / High Bonus / WFH Hybrid)

• High Bonus + Attractive Benefits

• Training will be provided.

• Good working environment (5 days - Hybrid WFH Module)

• Good career progression

• Location : Near to MRT (walking distance)

• Virtual Interview

• Permanent Role

Responsibility:

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation

Requirement:

• Min Diploma / Degree in computer science/ Information Technology or equivalent.
• Training will be provided.
• Prior experience in developing, implementing and maintaining IT systems will be advantageous.

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

Key Responsibilities:

• Provide timely and effective level 1 technical support for application-related incidents and service requests.

• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

• Research, resolve, respond to and document end user reported issues/inquiries.

• Monitor application performance, identify bottlenecks, and implement performance enhancements.

• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

Requirements:

• Minimum 1 year relevant experience

• Strong technical knowledge and experience in supporting enterprise-level applications.

• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

• Process good communications skillset

• Experience with databases and SQL query language.

• Familiarity with software development life cycle (SDLC) and ITIL principles.

• Excellent problem-solving and analytical skills.

• Effective communication and collaboration abilities.

• Ability to work under pressure and prioritize tasks in a fast-paced environment. Preferred Skillset

• Oracle Database - Basic

• MySQL Database - Basic

• Jira • Exce

Programme Executive | healthcare Setting | Social Service | Resident Programme | Budgeting

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos (will need to visit other welfare home for meeting)

Salary range: SGD 2500 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Perform installation, maintenance, and repair tasks for systems.
• Diagnose technical issues and implement solutions.
• Conduct inspections to ensure equipment functionality.
• Test equipment performance and troubleshoot malfunctions.
• Collaborate with engineers and other team members to resolve complex problems.
• Provide technical support to customers or end-users.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in technical support on-site is preferred.
• Experience with or a keen interest in smart home technology is preferred.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal abilities. Proficiency in Mandarin is advantageous.
• Ability to work effectively in a team-oriented environment.
• Positive attitude and eagerness to learn and adapt.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Flexibility to work during weekends and holidays if required.

Job Responsibilites:

• Assist Senior Vice President – Technical Services to provide actuarial services and analysis to the underwriting, claims, business development, reinsurance and finance managers
• Introduce best practice actuarial science to the business process including premium rating
• Work on actuarial monitoring report to monitor portfolio performance on accident year basis
• Technical pricing and rate reviews
• Predictive analytics to assist other departments with decision making
• Undertake any other duties as may be assigned

Job Requirements:

• Preferably with Actuarial Science, Mathematics or Statistics degree and currently pursuing professional qualifications from the Casualty Actuarial Society/Institute of Actuaries/Institute of Actuaries of Australia
• Good understanding of data, actuarial software and programming languages including analytics and visualisation tools
• Some general insurance business knowledge
• Preferably with experience in a consultancy firm and/or general insurance company
• Attention to detail, analytical and numerate
• Able to communicate orally and in writing to explain technical concepts and present using graphics
• Able to plan and organise
• Able to work independently and as part of a team

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eJAdqhWp

• Concrete project timeline
• Exposure to various Business domain

about the company

Our Client is a market leader within their industry. With rapid expansion plan, they are now looking for a Microsoft IT Application Project Manager ( MS Dynamics 365 ERP & CRM ) to be a part of their team to lead multiple Application projects.

about the job

Your responsibility involves:

• Leading Application project implementation which includes milestone planning, risk management and external vendor management
• Participate in the architecture solution and drive the delivery of the solution
• Gathering requirements from key business stakeholders and translating into functional specification
• Managing the application team on a project basis, assigning work and reviewing codes
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.
• Identifying and proposing improvement solutions to enhance business productivity

skills and experience required
As a successful applicant, you will have at least 5 years of experience Microsoft Dynamics / 365 ERP experience. At least 3 years of experience in Project Management. You would have led at least 1 end to end Application implementation with exposure to milestone planning and risk management.

Proven track record in working with end user environment will be of added advantage.

whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eJAdqhWp (EA: 94C3609/ R1219669)

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Improve applications by integrating new technologies and performing upgrades.
• Provide technical assistance to users and collaborate with development teams to address maintenance and necessary updates.
• Contribute to manage UAT , demonstrate prototypes and completed applications showcasing prototypes as well as completed applications.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of relevant experience.
• Proficient in various Frameworks (Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Performing onsite hardware replacement including,
• Laptop/Desktop/All-in-one motherboard replacement
• Laptop/All-in-one LCD replacement
• HDD/SSD replacement, including reloading Windows-based operating system and drivers
• System Chassis replacement Eg. Palmrest, LCD cover, Keyboard, Touchscreen assembly
• Identify and troubleshoot PC fault symptoms like No post, No Power, No Boot, No Display, and other intermittent issues
• Provide technical support to the end users
• Ad-hoc as per assigned.

Requirements:

• Min Nitec in any discipline
• Good time management
• Good English verbal communication skills
• Process-orientated
• Preferably HPE Certified, Dell Certified or Lenovo-Certif
• Travelling required - Willing to commute to several customer sites in a day

Zenith Infotech (S) is a Tech Recruitment firm in Singapore since 1997, a good 27 years now. We provide placement of IT Consultants to our clients from the government and coporate sectors.

Currenlty, we are assiting one of clients to lookout for Infra Tech Support Practitioner, 12 months contract with option to renew.

Requirements:

• Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
• Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
• ·Coach and train project team members on Technical architecture processes and best practices
• Analyze security vulnerability reports for Operating system, Middleware solutions
• Plan operating system, middleware patching involving ATFM and Accenture
• Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
• Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
• Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
• Develops and maintains system documentation

Top 3 Core skills

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack

Key Highlights

• Great exposure to the government sector
• Fresh grad is welcome to apply!
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $5,400 per month - commensurate based on experience
• Contract Duration: 11 months

Key Responsibilities

• Research on the standards and specifications to understand the server and relevant hosting requirements and architecture components.
• Work with internal stakeholders and external industry companies to develop a working application on top of organization's deployed server.
• Build pipelines for data ingestion, using APIs as pathways to link data sources from identified websites and applications to the server and interface dashboard.
• Monitor general performance of the implemented platform, conduct patch updates.
• Ensure that all application infrastructure aligns and is compliant to the Process and standards.

Key Requirements:

• Degree in Computer Science/ Computer /Electronics Engineering / Information Technology or any related field.
• Knowledge is RESTful API design, Git, Docker, Kubernetes will be an added bonus.
• Experience with application deployment and management in a cloud environment and modern web development frameworks like will be advantage.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Description:

We are hiring for a key team member who will take on a multifaceted role. This dynamic position involves playing a pivotal role in shaping our strategic initiatives and driving product direction. The ideal candidate should thrive in a fast-paced, collaborative environment.

• Identify strategic partnerships and business opportunities to expand market reach.
• Conduct market research and competitor analysis to drive growth and differentiation.
• Assist in refining overall business strategy, including market positioning and revenue growth initiatives.
• Cultivate relationships with external partners and stakeholders to support marketing efforts.
• Develop and implement a comprehensive business development strategy to drive revenue growth and market expansion.
• Identify and evaluate new business opportunities and partnerships.
• Lead negotiations and contract discussions to secure new business opportunities.
• Drive sales and marketing strategies to achieve revenue targets.
• Manage and grow customer success team to handle day-to-day operations of project rollout, implementation, adoption.

Requirements

• Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and maintain relationships with key stakeholders.
• Strategic thinker with a results-oriented mindset and a demonstrated ability to drive revenue growth and achieve business objectives.
• Results-oriented mindset with a track record of driving measurable outcomes.
• Experience in market research, competitive analysis, and customer segmentation.
• Analytical mindset with the ability to gather and analyse market data, identify trends, and make data-driven decisions.
• Entrepreneurial spirit and willingness to work in a fast-paced, dynamic start-up environment.
• Ability to multitask and prioritize competing demands effectively, while maintaining attention to detail and accuracy.
• Passion for innovation and technology, with a keen interest in the construction industry and emerging trends in construction technology.

Responsibilities:

• Properly record and file Global Policies and Procedures received for Asia Pacific Regions.
• Monitor Active Data Center Controls, maintaining the governance frameworks, policies, and procedures for data centre operations in alignment with the bank’s standards and regulatory requirements.
• Providing regular checks based on the Data Center controls set, ensuring compliance with the internal policies and regulatory requirements applicable to Data Center Operations.
• Maintain and manage the tracking system for monitoring active Data Center controls to ensure timely completion set by the Operations teams and Management.
• Creation of Process Evaluation tools for reporting, adherence to procedures and SLAs for equipment placement (ITSM), equipment disposal, and accuracy of the bank's equipment system of record (Nlyte)

Requirements:

• Bachelor’s degree in computer science, information technology, and/or engineering field
• Proven experience in working as a data center engineer in large skill enterprise.
• Good understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors

Job Description

1) Liaise with customers on RFQ .

2) Submit quotations to customers.

3) Liaise with customers on technical & quality issues.

4) Follow up with customers on sales forcast.

5) Liaise with sub-contractors on technical and quality

requirements needed to fulfill order.

Job requirements

1) Nitec in Mechanical Engineering

2) Liasing with Planners on order

fulfillment.

3) Liasing with customers on

monthly sales forecast.

Job Responsibilities:

Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
Coach and train project team members on Technical architecture processes and best practices
Analyze security vulnerability reports for Operating system, Middleware solutions
Plan operating system, middleware patching involving ATFM and Accenture
Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
Develops and maintains system documentation

Job Requirements:

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2, custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

Experience in AWS

Experience in managing DevOps

Experience in MEAN Stack

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

Job Title: Data Warehouse Support Engineer - 1 Year Contract (with 12 days Annual Leave)

Job Description: We are currently looking for a skilled Datawarehouse Support Engineer to join our team on a one-year contract basis. As a valued member of the IT BAU team, you will be instrumental in maintaining the Enterprise Datawarehouse (EDW) system, ensuring its availability, and facilitating timely delivery of datamarts to various business units, including Finance, regulatory, and Campaign.

Key Responsibilities:

• Provide continuous support for the Enterprise Datawarehouse (EDW) system, ensuring its stability and meeting Service Level Indicators (SLIs) for system availability and batch deliverables.
• Address inquiries from different business units promptly, offering timely updates on production status and progress in issue resolution.
• Optimize applications and systems to enhance performance and accommodate higher volume throughput.
• Review technical and functional solutions to ensure alignment with IT standards.
• Perform impact analysis for enhancements/projects affecting supported systems.
• Identify underlying issues, propose solutions, and ensure timely resolution within SLAs.
• Assist in software/platform/database upgrades for relevant systems.
• Collaborate with delivery teams to ensure smooth transitions from projects/enhancements to BAU mode.
• Effectively manage incidents, problems, and service outages.
• Participate in Disaster Recovery and Business Continuity exercises.
• Monitor server performance, capacity, utilization, and health.
• Work closely with cross-functional teams within IT and Business to drive independent outcomes.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Primarily responsible for overseeing the company's IT infrastructure related to hardware, encompassing servers, the company network, PCs, and other IT equipment. This role involves close collaboration with other IT members who primarily handle software and support to various departments requiring IT assistance. Additionally, a partial aspect of the role involves providing support for software-related matters. Play a vital role in upholding a resilient IT environment, enhance the end-user experience.

Key Responsibilities:

• Install, configure or migrate IT infrastructure (hardware), such as server and networks and peripherals, including printers, scanners, and other devices.
• Apply and maintain proper configurations, updates and patches to operating systems, software applications, and drivers to ensure IT security and optimize performance Address hardware and software issues by troubleshooting and offering technical support to employees.
• Maintain an up-to-date inventory of all hardware and software, ensuring proper functioning of equipment.
• Collaborate with the IT team to devise and execute new hardware and software solutions.
• Source, monitor and manage vendors to ensure optimal service delivery in line with company policies and procedures
• Manage projects including the design and deployment of new IT systems and services within the organization.
• Propose and monitor the department budget, especially hardware related expenditure
• Conduct training sessions for employees to ensure proper utilization of hardware and software.
• Manage disposal of IT equipment such as laptops, desktops, servers, external storage media/device, etc.

Requirements:

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field.
• Minimum of 3 years of experience in IT hardware, server, and network support.
• Hands-on in setting up, configuring, and resolving issues with Microsoft Windows Servers.
• Demonstrate familiarity with networking principles and protocols.
• Knowledge of network security principles and experience with Firewall
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall.
• Experienced in troubleshooting, system administration, and supporting firewalls and network devices.
• Demonstrated proactive problem-solving approach.
• Strong communication and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23953

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provides L2 support and troubleshoot production incidents and critical system interfaces through the Payment System.
• Assist the Incident Manager in identifying and implementing preventive and detective measures for applications, including root cause analysis.
• Aid the IT Planner in achieving project objectives and execute production transitions for new system launches and system change requests.
• Recommend system improvements based on identified process gaps.
• Develop and document implementation, integration, and standardization processes in accordance with established standards.
• Identify and suggest processes suitable for automation and implementation.
• Lead and coordinate projects, providing analytical support and conducting requirement analysis for system enhancement, fixes, and emergency application changes deployment.
• Promptly highlight and escalate risk issues to relevant parties.
• Participate in system restoration exercises for Disaster Recovery.
• Coordinate regular issue resolution meetings with developers/vendors.
• Perform other duties as and when assigned.

Requirements

• Hold a Diploma/Bachelor’s degree in Computer Science or Information Technology.
• Possess a minimum of 4 years of experience in Application or System Support, preferably within a bank or financial institution.
• Have hands-on experience supporting Payment systems.
• Experience in an Enterprise Application support environment involving interaction with multiple functions (developers, infrastructure, service desk, and business users).
• Possess functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, and customer eAdvices.
• Have technical knowledge of applications hosted on both Windows and LINUX, capable of performing database queries (SQL Server, ORACLE), and managing application services under Windows and LINUX environments.
• Demonstrate proficiency in scripting (e.g., DOS, Shell Scripting).
• Exhibit self-motivation and a strong work ethic to ensure high-quality work delivered in a timely manner.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24166

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems

• Providing Application support to a few mission critical application
• Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
• Performing root cause analysis
• Ensuring timefly resolution especially for high severity incidents to business users
• Providing updates on problems / issues reported
• Ensuring processes are followed
• Working with level 3 support and development team for unresolved issues

Requirements :

• Minimum 6+ years of experience working in supporting mission critical high volume applications
• Strong troubleshooting, analytical and problem solving skills
• Experience working in banking industry is a must
• Able to work under pressure
• Good knowledge in ITIL
• Min 4 years of experience working with Unix/Linux , Windows
• Experinece in support Java application is a plus
• Good expeience working with RDBMS
• Experience working with middleware such as weblogic, websphere
• Experience with with Batch scheduling tools is a plus
• Good communication skills

Interested candidates please email your latest resume to [email protected]

Responsibilities:

• Responsible for monitoring jobs, analyze root cause of any failures, responding to users queries on time with a solution.
• To handle production support – L1, L2.
• Deploy fixes in production for failures.
• Analyze ITSC cases and deploy fixes for the same in production.
• Manage Incident, production tickets, determine priority and resolution from Level1 escalation within defined SLA in compliance to client process.
• Perform in depth production incident troubleshooting, resolve any production failures.
• Provide Trend Analysis and root cause analysis on recurring defects.
• Build and update knowledge base from incident and problem tickets.
• Automate manual daily production activities.
• Provide Jobs Status update to management and clients.
• Responsible for End-to-End EDW and Bigdata Production batch support.
• Prepare roaster and manage batch support team.
• Prepare Test cases for Unit Testing/SIT/Regression.

Requirement:

• Bachelor’s/Master’s degree (or its equivalent) in Information Technologies or related course.
• 6-8 years of experience in relevant field.
• Good knowledge on Data warehouse Concepts.
• Hands on experience in Control M Scheduling tool, Propose design to create and schedule ETL jobs using Control M.
• Should be good in Unix Shell scripting, writing SQL.
• Sound knowledge of Core Banking Domain.
• Able to work in shifts based on roaster, should be available for on call support.
• Willing to work in Shifts (Morning/Afternoon/Night).
• Good Communication, Flexibility, and commitment.
• Should be able to take ownership and deliver independently.

Technical Skills

• Hadoop, SQL
• Unix shell script
• Control M
• Banking Domain
• Hive, Spark

Good to Have

• Hadoop Cloudera Certification

To support and promote children’s well-being through. in supporting our Tinkle Friend Services, which includes the helpline and chatline, developing resources to support children’s mental well-being through various channels. To develop evidence-informed group work and workshops for children and work systemically with educators/parents, so as to support the holistic development of the child. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. The purpose is to ensure that child’s mental well-being is supported so that they can be resilient and grow up strong and healthy.

• To support in the Tinkle Friend helpline and chatline to provide support to ensure children’s safety and promote well-being.
• To co-develop, design, plan, facilitate, monitor, evaluate and review services to address children’s related concerns (i.e bullying, protective behaviours, resilience, anger management, etc)
• To support in building children’s mental wellness (e.g building resilience, supporting them to regulate their emotions, equipping them with protective behaviours, building their pro-social skills) and other emerging needs (e.g bullying) through programme development and facilitating groupwork and workshops for children.
• Implement individual and group intervention plans and monitor progress
• Review effectiveness of intervention for children, caregiver and/or parents
• Maintain up to date case documentation
• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• To support identified children-in-risk through casework & counselling
• Broker with agencies and make service referrals, when required
• Work closely with Research Department to develop/refine evaluation tools for group work interventions
• To support and grow our pool of volunteers to be advocates and ambassadors in promoting children’s well-being

Key Requirements:

• Degree in social work/counselling/psychology or in related discipline or Post graduate diploma in social work
• At least 3 years of experience working with children (7-12 years old) and parents in counselling, casework, programme development or group work.
• Experience working with volunteers
• Programme development
• Case work and counselling skills
• Strong group work facilitation skills
• Good written and oral communication
• Trained in SSSG
• Trauma-informed
• Able to provide psychological first aid
• Possess knowledge of the social service and school landscape/resources
• Ability to do basic research and evaluation
• Able to conduct environmental scans and assess community needs
• Excellent interpersonal skills and a team player
• Strong engagement skills with various stakeholders.
• Able to work independently and in a team
• Experienced in creative engagements for social service programmes
• High levels of initiative

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, volunteers, etc)
• An insightful and reflective team player
• High levels of initiative, adaptability and responsibility.
• Proficient in Microsoft, Canva or other design softwares
• Strong administrative skills
• High levels of initiative, adaptability and willingness to grow professionally with the organization
• Be willing to work till 7pm minimally once a week

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]