Total 32 Manager quality assurance job vacancies in Information Technology category in Singapore

Responsibilities:

• Oversee the development, implementation, and management of the qualification processes for the company's products across all global markets
• Ensures that all products meet the highest standards of quality and compliance with international regulations and customer expectations.
• Lead a team of qualification specialists and work closely with other departments, including project management, product design, regulatory and compliance, production, product management and external parties like suppliers and contract manufacturers to ensure seamless qualification processes.
• Develop and implement global qualification strategies aligned with the company’s business objectives.
• Oversee the development and execution of qualification plans for new products and updates to existing products
• Responsible for series process and product quality for all products manufactured by external contract manufacturers.
• Identify and mitigate risks associated with product qualification and compliance
• Engage with customers to understand their qualification needs and expectations.

Requirements:

• Degree/Masters in Engineering
• Experience in Electronics Industry
• Global Experience will be a plus
• At least 10 years of experience in Quality

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA16S8107

Technical Quality Project Manager is responsible for the efficient set-up, execution, control and management of "Projects" within the agreed contractual scope & company's policy with client's satisfaction as a final result. The TQPM should also be responsible for essential quality assurance and control functions, ensuring projects are executed efficiently while maintaining the highest standards of quality.

RESPONSIBILITIES

Project Management:

• Oversee the supply and delivery of steel, ensuring compliance with specified delivery specifications and conditions, based on customer’s requirements.
• Plan, execute, and oversee projects from start to completion, defining scope and deliverables with senior management.
• Communicate and manage expectations with stakeholders and team members, resolving conflicts as needed.
• Track milestones, manage changes, and prepare contingency plans, ensuring project goals are met.
• Develop reports and proposals, defining success criteria and building essential business relationships.

Quality Management:

• Review and evaluate customer specifications, understand deviations from supplier offers, and ensure familiarity with relevant standards and specifications.
• Coordinate testing, inspections, and standardize QA/QC activities from raw materials to customer delivery.
• Address quality complaints, initiating corrective and preventive actions as necessary.
• Must be willing to travel as required for job execution.

Qualification

Bachelor’s degree or Diploma Material Science and/or Mechanical Engineering

Experience

• Minimum 3 years of relevant work experience
• Strong knowledge of steel grades, welding inspection, and general steel quality issues.

General Skills & Attributes

• Knowledge of and experience in Project Management, international freights, transport and documents
• Technical knowledge and understanding of steel norms, materials and quality standards
• Independent, proactive with strong initiative and positive working attitude
• Ability to prioritize and execute tasks in a high-pressure environment.
• Excellent interpersonal and communication skills, and ability to interact effectively with different stakeholders.
• Strong problem-solving skills and analytical abilities.
• Possess highest standards of integrity and reliability
• Ability to grow in a dynamic working environment
• Competency in other PC skills and software applications

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Responsibilities:

• Oversee the development, implementation, and management of the qualification processes for the company's products across all global markets
• Ensures that all products meet the highest standards of quality and compliance with international regulations and customer expectations.
• Lead a team of qualification specialists and work closely with other departments, including project management, product design, regulatory and compliance, production, product management and external parties like suppliers and contract manufacturers to ensure seamless qualification processes.
• Develop and implement global qualification strategies aligned with the company’s business objectives.
• Oversee the development and execution of qualification plans for new products and updates to existing products
• Responsible for series process and product quality for all products manufactured by external contract manufacturers.
• Identify and mitigate risks associated with product qualification and compliance
• Engage with customers to understand their qualification needs and expectations.

Requirements:

• Degree/Masters in Engineering
• Experience in Electronics Industry
• Global Experience will be a plus
• At least 10 years of experience in Quality

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA16S8107

Reaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad ("HLFG"), a public listed company in Malaysia.

Main Responsibilities:

Reporting directly to the CEO, you will be responsible to:

• Lead the overall Consumer Lines strategy for the company through multi-channel distribution platforms including digital marketing, direct marketing, telemarketing and affinity partnership marketing.
• Develop new business opportunities; perform market research and competitor analysis to position our campaigns competitively in the market.
• Develop new and effectively engage existing partnerships. New partnerships should include but not limited to affinity brand partners and digital market affiliates.
• Develop effective cross-sell and up-sell strategies via digital and telemarketing distributions.
• Execute pre and post marketing campaign evaluations to measure the ROI of all marketing campaigns.
• Manage advertising campaigns and marketing collaterals across all distribution channels.
• Take ownership of the HLAS website. Manage and enhance digital channel optimization including, SEO/SEM, social media platforms, video marketing, email marketing, referral marketing and new digital channels for direct distribution.
• Oversee customer service quality and service levels for both direct and intermediary enquiries.
• Design customized products, from conception to implementation, targeting specific client segments.
• Manage and continuously improve the company and affiliate/partner websites to ensure customer experience and sales conversion rates.
• Become a key contributor to influence customer experience.
• Lead the development of a loyalty program for policyholders.
• Manage production budget/forecast and marketing costs control in line with the overall company budget.
• Work in close collaboration with all sales & distribution channels to accelerate and influence effective marketing campaigns. Provide segmented leads to distribution to call center to support cross-sell marketing.
• Prepare monthly activities and business performance reports for the EXCO.

Job Requirements:

• University graduate in Business Administration, Marketing or related discipline
• Minimum 5 years of relevant work experience and proven record in marketing project management
• Good knowledge of digital / e-marketing tools and systems
• Good understanding of the Singapore consumer market
• Strong analytical, organization, leadership and presentation skills
• Able to work independently and as a team player
• Excellent negotiation, interpersonal and communication skills
• Proficiency in MS Office

Your Career, Our Passion - COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.

We regret that only shortlisted candidates will be notified.

Primary Purpose

Reporting to the Senior Manager, Supply Chain SMO/COE, the Master Data Quality & Governance Manager plays a vital role in ensuring the accuracy and integrity of master data and will be responsible for overseeing and implementing data governance strategies, policies, practices, and processes across the Asia Pacific region. This role is also responsible for collaborating with APAC business stakeholders to understand their data needs and requirements and ensuring data quality standards, processes and procedures align with business objectives, and providing training and support to business stakeholders on data quality best practices.

Develop and Implement Data Governance Framework:

o Design and establish a comprehensive data governance framework across the Asia Pacific region.

o In partnership with Global Data Governance teams define data governance policies, procedures, and standards to ensure consistent and accurate data management practices.

o Collaborate with stakeholders to gain buy-in and support for the data governance initiatives.

Data Stewardship and Ownership:

o Establish data quality rules, monitor data compliance, and resolve data-related issues.

o Ensure data ownership and accountability by establishing data governance and execution roles and responsibilities.

o Drive continuous improvement by monitoring data governance performance and identifying opportunities for enhancement.

o Conduct regular data audits and assessments to identify gaps and recommend corrective actions.

o Collaborate with cross-functional teams, including IT, finance, operations, privacy and legal to ensure alignment and compliance with data governance initiatives.

o Engage with global stakeholders to share best practices, leverage synergies, and contribute to the overall data governance strategy.

Training and Awareness:

o Develop training programs and materials to educate employees on data governance policies, procedures, and best practices.

o Raise awareness of the importance of data governance and its impact on business operations and decision-making.

o Provide guidance and support to business units in implementing data governance practices effectively.

o Act as a subject matter expert, providing guidance and support to stakeholders on data governance-related matters.

Inherent Requirements

Formal Qualifications

Bachelor's in information management, computer science, business administration, or a related field.

Key Skills / Core Competencies

• Strategic thinking ability, as well as detailed analytical and problem-solving skills
• Strong communication and relationship building skills to collaborate cross functionally with internal partners and external customers.
• Comfort in managing relationships with senior leadership.
• Strong entrepreneurial, customer service orientation.
• Ability to effectively prioritize, execute tasks and manage deadlines in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• An ability to work well in an ambiguous environment with minimum supervision.
• Strong professional presence and business acumen.
• Innovative, proactive, and flexible to change.
• Self-motivation and a strong sense of ownership and accountability
• Exposure to process improvement methodologies with Lean Six sigma Green or Black belt an advantage

Experience

• Proven experience in data governance, data management, or related roles, preferably within a multinational organization operating in the Asia Pacific region.
• In-depth knowledge of data governance frameworks, principles, and best practices.
• Strong understanding of data quality management, data privacy regulations, and data-related compliance requirements.
• Demonstrable experience leading process change
• Superior vendor management experience
• Demonstrable knowledge and experience in SAP, SFDC, M365, BI and data analysis tools.

What a System Quality Program Manager does at HP:

Manage Quality Programs:

• Lead quality assurance programs from initiation through closure, ensuring alignment with project scope, goals, and deliverables.
• Oversee all aspects of quality program management, including planning, budget and resource control.
• Conduct System At Glance Test, Workflow Duration Test, and Continuous Regression Test.
• Support priority test projects with direction, maintaining relationships with internal stakeholders and sharing information with testers via standardized reports and regular stand-up meetings.

Collaborate with Cross-Functional Teams:

• Work closely with cross-functional teams to define program requirements, identify risks, and ensure successful project execution within defined timelines, resources and budgets.

Execute Quality Assurance Plans:

• Define and manage comprehensive test plans to ensure HP Print ecosystem integration quality.
• Oversee test coverage, schedules, and resource adjustments to meet program objectives.

Monitor and Analyse Quality Metrics:

• Track quality metrics to ensure compliance with HP’s standards, conduct data analysis to identify improvement areas, and drive continuous improvement initiatives.
• Lead Data-Driven Decision Making.

Facilitate Communication:

• Act as a primary quality contact for stakeholders, communicating program status, risks, and escalations effectively.
• Prepare and maintain QA-related documentation, including test plans, test matrices, and testing reports.
• Provide regular updates and insights to senior management.

Encourage a Culture of Innovation and Continuous Improvement:

• Promote a collaborative environment, integrating new technologies and quality methodologies, and driving process enhancements.

Individuals who do well in this role at HP, usually possess:

• Four-year Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-1 years of work experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field.
• Good to have skills and knowledge: Agile Methodology, CI/CD, Computer Science, JIRA, Scrum (Software Development), Software Development, Software Engineering, Software Quality (SQA/SQC), Software Testing.
• Test Planning, Knowledge in Quality and defect management.
• Any certifications are a plus: Project Management Professional (PMP) Certification, Lean Six Sigma Certification or equivalent quality certifications, Certified Quality Engineer (CQE), Certified Software Quality Engineer (CSQE), Certified Software Quality Engineer, Certified Associate in Software Quality (CASQ), Certified Software Test Engineer (CSTE).

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Job Description & Summary

A career in Technology Risk & Quality will provide you with an exciting opportunity to support one of PwC’s key business strategies and contribute towards shaping the firm’s technology risk management strategies in an evolving technology landscape.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks associated with the procurement, development and use of technology solutions (including emerging technologies) internally by the firm or as part of the service delivery to PwC’s clients, in accordance with PwC’s policies and standards.

We are currently seeking a suitable candidate to join the team as a Manager. You will work with other team members to help various business and project teams navigate and comply with the requirements of the firm’s technology risk assessment and approval process for the procurement, development and use of new technology solutions. You will help teams to articulate technology risks for the technology solution and to engage with specialist functions in the firm to identify risk mitigation measures and manage risk.

As a manager, you will be expected to help ensure the firm’s compliance with various network technology risk management policies and standards which includes developing and maintaining risk and quality compliance processes, tools and templates.

You will be involved in a broad range of activities which includes working with internal and client facing teams across all the Lines of Service and specialist functions in the firm and the PwC network.

You will provide guidance to business and project teams to identify, assess and advise on the various aspects of technology related risks.

The role will include the following responsibilities:

• Review technology risk assessments and discuss issues with the Technology Risk Director and/or Risk & Quality Partner
• Provide sound advice to PwC professionals across the Assurance, Tax and Advisory practices as well as Internal Firm Services who seek Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Work closely with the Technology Risk Director to plan, design and implement technology risk management processes for the firm
• Provide support, education and training to staff to build technology risk awareness within the firm
• Prepare monthly reports and statistics for internal reporting

Preferred Knowledge/Skills:

• At least 5 years of experience within PwC, another Big 4 or mid-tier accounting firm or relevant industry
• Excellent oral and written communication skills with the ability to provide well-reasoned responses to all personnel grade levels in the firm and across the network
• Strong project management skills with the ability to manage multiple tasks and projects, even when under pressure
• Strong analytical and problem solving skills
• Strong stakeholder management skills
• Be open and adaptable to working in a changing environment
• An excellent team player with the ability to work well with other team members, including sharing and collaborating effectively with others, as well as creating a positive team spirit
• Possess the ability to empathise with the pressures and motivations of client facing colleagues and an ability to win their support with pragmatic advice to bridge the expectations of the business and the requirements of risk management
• Possesses a high level of accuracy and attention to detail
• Takes initiative but keep others informed of progress and escalate issues where appropriate;
• A drive to keep up to date in a fast-paced technology landscape and a sound understanding of how technology can drive efficiency, augment existing services and open new opportunities for the business
• Be an effective coach to junior team members
• Possess a keen desire and ability to learn and deliver timely and quality results to internal clients
• Past experience with technology risk management, general risk management, technology contract review, IT audits, internal audits or compliance will be advantageous, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly experienced and visionary Head of Quality Engineering to lead and elevate our quality assurance practices. You will be responsible for overseeing a team of 60+ QA Engineers and SDETs, driving a culture of quality, and ensuring the delivery of exceptional digital products and services. As a key member of the engineering leadership team, you will collaborate with cross-functional partners to establish and maintain robust quality standards throughout the software development lifecycle.

Roles and responsibilities:

• Leadership & Strategy:
• Provide strategic direction and vision for the Quality Engineering organization.
• Build and develop a high-performing team of QA Engineers and SDETs through mentorship, coaching, and performance management.
• Foster a culture of quality, collaboration, and continuous improvement within the team and across the organization.
• Define and implement quality metrics, KPIs, and reporting mechanisms to track and communicate quality performance.
• Quality Assurance & Testing:
• Develop and implement comprehensive quality assurance strategies, processes, and methodologies that align with industry best practices and regulatory requirements.
• Oversee the design, development, and execution of test plans, test cases, and test automation frameworks.
• Drive the adoption of test automation tools and techniques to improve efficiency and effectiveness.
• Ensure the timely and accurate identification, tracking, and resolution of defects and quality issues.
• Collaboration & Partnerships:
• Partner closely with engineering, product management, and other stakeholders to ensure quality is integrated into every stage of the software development lifecycle.
• Collaborate with DevOps teams to implement continuous integration and continuous delivery (CI/CD) pipelines that include robust quality gates.
• Represent Quality Engineering in cross-functional initiatives and provide expertise on quality-related matters.
• Innovation & Technology:
• Stay abreast of emerging trends and technologies in quality engineering and test automation.
• Evaluate and implement new tools and techniques to enhance the quality engineering capabilities of the organization.

Requirements (Education, Technical Skills, Relevant Experiences)

• Experience: 10+ years of experience in quality engineering, with at least 5 years in a leadership role managing large QA or SDET teams.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Deep understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
• Expertise in test automation frameworks, tools, and practices (e.g., Appium, Selenium, Maestro, TestNG, Testrail).
• Strong knowledge of programming languages (e.g., Java, Python, JavaScript) and scripting.
• Experience with performance testing, security testing, and other specialized testing areas.
• Familiarity with cloud-based infrastructure and technologies.
• Leadership Skills:
• Proven ability to build and lead high-performing teams.
• Excellent communication, interpersonal, and collaboration skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for quality and continuous improvement.

Nice to Have:

• Experience in the digital native business space.
• Familiarity with AI-based technologies.
• Certifications in quality engineering or related disciplines (e.g., ISTQB, CSQE).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description & Requirements

• Responsible for the implementation and compliance of the Company’s Quality Management System (QMS) in accordance with ISO 9001 standards.
• Lead and managed a team of QA/QC Managers, Engineers, and Supervisors to assess the quality of work of the project.
• Trained the Project Team in Good Construction Practices.
• Trained the Project Managers and Department Head on quality issues, non-compliances and Client’s feedback during the construction process.
• Planned and managed Project Team and Subcontractors to ensure that the construction works are of the highest quality to achieve high CONQUAS score and Quality Mark (QM) score.
• Liaised with BCA for QM assessment and CONQUAS assessment, including structural, architectural and M&E works. o Collaborated with Clients, Consultants, Managing Agent/MCST and Homeowners to ensure a smooth handing over of the common areas and units.
• Developed and implemented Quality App to simplify the recording and communication process of defects for rectification by subcontractors.

Requirements:

• Min Diploma / Degree in Civil Engineering or its’ equivalent
• Possess ISO 9001: 2015 Lead Auditor Certificate is a must
• Able to lead and work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description: Head of Quality

A newly established Laboratory is seeking a Head of Quality to lead its Quality department. The role involves overseeing all aspects of Quality Assurance functions, including Quality Operations, Quality Management Systems, External Vendor Quality Oversight, Quality Supplier Management, Quality Compliance and Disposition, and Quality Control.

Key Responsibilities:

• Establish and oversee Quality functions and strategies for cell therapy programs and other services, including quality assurance, quality control, compliance, and batch dispositions.
• Implement and maintain Quality Management Systems to ensure compliance with applicable policies, standards, and regulations.
• Drive performance improvement and monitor the effectiveness of QMS by identifying and establishing key quality indicators for management reviews.
• Support cross-functional teams in ensuring clinical programs are conducted and reported according to current GxP, regulations
• Provide quality oversight for Technology Transfer requirements for clinical trial material production during the initial project phase.
• Lead and inspire a strong quality organization by attracting and developing talent and implementing talent development strategies within the organization.
• Serve as the Quality representative to regulatory authorities and third-party inspections.
• Alert senior management to significant quality and compliance risks.
• Perform other responsibilities as assigned by Senior Management.

Key Requirements:

• Bachelor’s or Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent. Over 10 years of relevant work experience in a Quality Lead role in the pharmaceutical, biotechnology, medical device, or healthcare industry is preferred, with increasing people management responsibilities.
• Extensive knowledge of quality control, quality management systems, and validation requirements, preferably with third-party customer/supplier or vendor management experience.
• In-depth knowledge of regulations and industry guidance, with experience in technological transfer.
• Excellent communication and leadership skills, with a task-oriented approach.
• Strong critical thinking and problem-solving skills.

To find out more about this opportunity, please contact Steffan Lian at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence : 11C3793 | Lian Cher Chieh | Registration No: R 1217705

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team :

The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.

As Global Quality Assurance Manager, you will lead a team made up of regional QA leaders and teams and work closely with XFN teams to enhance, maintain, and build new QA procedures. Your team will be responsible for assessing the performance of moderation/labeling teams, conducting deep dive RCAs and metrics analysis, and making recommendations to drive continuous quality improvement.

Main responsibilities:

• Set up and be responsible for realistic and stretched goals and KPI metrics, monitor performance, and drive efficient actions - Product Sampling and Business QA
• Drive quality improvement projects at a global level consistently to ensure business is always striving to meet /exceed targets
• Work as a global leader to analyze existing process efficiency and effectiveness; designing improvements, driving stakeholder alignment, overseeing the implementation and measurement metrics to gauge success;
• Serve as representative of Global Quality Assurance team and work as the extension of Learning and Quality (L&Q) leadership team to participate and support strategic level urgent discussion and decision making.
• Attend MBRs/Quality led workshops/ and other global strategic meetings with Bi/IMI to represent the QA function
• Be responsible for constantly looking at the QA org structure and recommend changes if any as per the changing needs of the business.
• Helps promote a company culture that encourages top performance and high morale.
• Work with cross-functional partners across Product, Policy, Engineering, Strategy, Operations, and Sale to identify, formulate and implement scaled solutions
• Identify and provide frequent business and operational quantitative insights to develop, optimize and standardize the quality management models and processes across geographies;
• Ensure that our BPO partners meet and exceed quality targets and provide the support needed to achieve objectives in deep dives, make reports & policy recommendations, and triage escalations
• Collaborate to define and drive quality standards and execute strategies to consistently maximize impact and efficiency;
• Coach & support QA managers and QA leads to develop and/or enhance the Quality framework, methods for performance management and tracking KPIs
• Responsible for team capacity, forecasting, and resource allocation while accurately evaluating the performance of team members and providing direct and actionable feedback

Qualifications Requirements:

• Bachelor's Degree or equivalent education/experience in Content Quality, TnS Operations, Ads Operation, or similar industry.
• Management experience in a high-volume and fast-pace environment
• Experience managing large and diverse global teams within the digital/social media space preferred
• Proven ability to transform/optimize processes
• Ability to speak to data with excellent communication skills
• Proven ability to lead effectively, prioritize projects, and ensure the delivery of high quality work under time constraints
• Deep understanding of quality control lifecycle management
• Experience in a policy, content or advertising moderation and training environment
• Experience establishing and implementing quality standards, measurements and processes at scale
• Ability to communicate and influence across teams and regions; finding win-win solutions that meet the objectives of cross-functional partners while balancing risks
• Proficiency in written and spoken English is required, plus any additional languages would be an advantage
• Proven ability to transform/optimize processes
• Flexible with work timings - as this role would involve working closely with teams that are based out of different time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Oversee the development, implementation, and management of the qualification processes for the company's products across all global markets
• Ensures that all products meet the highest standards of quality and compliance with international regulations and customer expectations.
• Lead a team of qualification specialists and work closely with other departments, including project management, product design, regulatory and compliance, production, product management and external parties like suppliers and contract manufacturers to ensure seamless qualification processes.
• Develop and implement global qualification strategies aligned with the company’s business objectives.
• Oversee the development and execution of qualification plans for new products and updates to existing products
• Responsible for series process and product quality for all products manufactured by external contract manufacturers.
• Identify and mitigate risks associated with product qualification and compliance
• Engage with customers to understand their qualification needs and expectations.

Requirements:

• Degree/Masters in Engineering
• Experience in Electronics Industry
• Global Experience will be a plus
• At least 10 years of experience in Quality

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA16S8107

Job Description & Requirements

• Creating and maintaining comprehensive quality management systems aligned with industry standards
• Developing and implementing quality control plans for various construction phases, including material procurement, construction processes, and final inspections.
• Overseeing inspection and testing activities to verify that materials, workmanship, and construction processes comply with project requirements and specifications.
• Managing and controlling quality-related documentation, including inspection reports, test results, and non-conformance reports.
• Assessing and approving suppliers, ensuring they meet quality standards and requirements.

Requirements:

• Min Diploma / Degree in Civil Engineering or its’ equivalent
• Experience in Steel Civil Project Management is a plus
• Able to lead and work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Creating and maintaining comprehensive quality management systems aligned with industry standards
• Developing and implementing quality control plans for various construction phases, including material procurement, construction processes, and final inspections.
• Overseeing inspection and testing activities to verify that materials, workmanship, and construction processes comply with project requirements and specifications.
• Managing and controlling quality-related documentation, including inspection reports, test results, and non-conformance reports.
• Assessing and approving suppliers, ensuring they meet quality standards and requirements.

Requirements:

• Min Diploma / Degree in Civil Engineering or its’ equivalent
• Experience in Steel Civil Project Management is a plus
• Able to lead and work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Responsible to establish and oversee Quality functions and strategies, for cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.
• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.
• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.
• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.
• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.
• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.
• Alerts senior management of significant quality and compliance risks.
• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry, preferable with increasing people management responsibilities.
• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.
• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.
• Excellent communication and leadership skills and is task oriented.
• Critical thinking and problem-solving skill are of advantage.

Interested and qualified candidates, please send in your resume to [email protected]


Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

What a System Quality Program Manager does at HP:

• Ensures correct execution of established test plans and protocols for assigned portions of code for end-user applications, systems software, and firmware running on hardware, local, networked, and Internet- based platforms; identifies, logs, and debugs assigned issues.
• Conducts functional, integration, regression, and performance testing to validate software functionality.
• Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability.
• Monitors and enforces adherence to established coding standards, design guidelines, and best practices.
• Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues.
• Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports.
• Develops understanding of and relationship with internal and outsourced development partners on software applications design and development.
• Participates as a member of project team of other software quality assurance engineers to develop reliable, cost effective and high quality solutions for low to moderately-complex products.
• Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports.

Individuals who do well in this role at HP, usually possess:

• Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-1 years of work experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field.
• Graduates in 2023/2024 are welcomed to apply.
• Good to have skills: Program Management, Test Planning, JIRA, Agile Methodology, Automation, Computer Science, Software Development, Software Engineering, Software Quality (SQA/SQC), Software Testing.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

We are searching for a dynamic Technical Project Manager to lead our platform team in developing and delivering next-generation solutions. This role requires a strong background and deep understanding of web3 technologies, Hadoop and blockchain protocols.

Responsibilities

• Define and communicate a clear product vision aligned with the company's objectives and market trends.
• Provide technical guidance and expertise to cross-functional teams, ensuring successful execution of product initiatives
• Implement agile methodologies and best practices to streamline development processes and accelerate time-to-market
• Conduct market research and competitor analysis to identify opportunities for differentiation and innovation.

Requirements:

• Strong technical background in computer science or software engineering, with experience in managing complex systems.
• Deep understanding of web3 technologies, including blockchain protocols, decentralized applications (dApps), and smart contracts.
• Proven track record of working effectively with engineering teams, both internally and externally, to deliver high-quality products on time and within budget.
• Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders and engage with the Web3 community.
• Involve in writing Map Reduce jobs and giving input to HDFS for further processing.
• Responsible for data movement from client library and relation database to HDFS using Sqoop.
• Writing Pig Latin scripts and HiveQL.
• Managing and deploying on Hbase on Pseudo distributed cluster
• Experience across range of technologies/platforms/tools – Cloudera Hadoop, Spark, Hive, YARN, HDFS, MARIADB, Spark Streaming, Kafka, Spark SQL, Zeppelin, Grafana

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The portfolio consists of managing all the Prudential’s Workplace (Offices) in Singapore.

The role can be summarised across the following key areas:
• Organisational Planning & reporting
• Facilities Management
• Transactional (Lease) Management: negotiation and execution
• Project Initiation & Discovery: Transition to Delivery
• Drive Work Place Efficiency & Space management (Transformation)

Job Description:

Transactional (Lease) Management

• Lease: Support the lease activity from project initiation through the final execution of the lease documents in accordance with established service contracts and Prudential policies;
• Co-ordinate to ensure accurate lease documentation

Project Initiation & Discovery

• Coordinating space sharing among the various internal / external users , improved workplace design and utilization
• Post discovery - transition project initiation work-items to the programme delivery lead for delivery.
• Support business case process including financial modelling and scenario planning for future capital investment
• Support and assess potential real estate strategies and opportunities that add value to Prudential. Compare real estate alternatives from a qualitative, financial, timing and risk perspective;
• Proactively engage in real estate activities and identify strategic opportunities for Prudential business units while optimizing efficient space utilization practices and standards
• Proactively monitoring vacant space in the portfolio and in the market

Work Place Efficiency / Space management

• Promote corporate design guide to outline workplace and design parameters in addition to targets for efficiency and agility
• Establish a methodology and approach to measurement the success and value from these initiatives and help communicate this value to senior leaders both realised and opportunity options.

User/ Stakeholder Management

• Primary point of contact for user’s needs with regards to service delivery of projects and daily operations.
• Develop and maintain a detailed understanding of the User’s business and key factors influencing their requirement for facilities management services.
• Build, develop and maintain effective user / stakeholder relationships across multiple levels of the organization
• Establish & manage clear lines of engagement from business stakeholders

Who are we looking for:

• Bachelor's Degree or equivalent in Engineering, Real Estate or related field.
• Minimum 15 years’ experience in the real estate industry with at least the last 5 years holding a senior position in a large organisation
• Astute negotiator in handling leases and all renovation / maintenance contracts
• Good team player with excellent inter-personal skill in dealing with people at all levels.
• Substantial direct experience in Corporate Real Estate activities including due diligence, market and property evaluations, acquisitions, dispositions, leasing, transactional negotiations and strategic planning assignments
• In-depth experience abstracting and interpreting lease language, and negotiating agreements

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are searching for a dynamic Technical Project Manager to lead our platform team in developing and delivering next-generation solutions. This role requires a strong background and deep understanding of web3 technologies, Hadoop and blockchain protocols.

Responsibilities

• Define and communicate a clear product vision aligned with the company's objectives and market trends.
• Provide technical guidance and expertise to cross-functional teams, ensuring successful execution of product initiatives
• Implement agile methodologies and best practices to streamline development processes and accelerate time-to-market
• Conduct market research and competitor analysis to identify opportunities for differentiation and innovation.

Requirements:

• Strong technical background in computer science or software engineering, with experience in managing complex systems.
• Deep understanding of web3 technologies, including blockchain protocols, decentralized applications (dApps), and smart contracts.
• Proven track record of working effectively with engineering teams, both internally and externally, to deliver high-quality products on time and within budget.
• Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders and engage with the Web3 community.
• Involve in writing Map Reduce jobs and giving input to HDFS for further processing.
• Responsible for data movement from client library and relation database to HDFS using Sqoop.
• Writing Pig Latin scripts and HiveQL.
• Managing and deploying on Hbase on Pseudo distributed cluster
• Experience across range of technologies/platforms/tools – Cloudera Hadoop, Spark, Hive, YARN, HDFS, MARIADB, Spark Streaming, Kafka, Spark SQL, Zeppelin, Grafana

Job Responsibilities:

• Minimum 7 years worked in IOT and Blockchain technologies.
• Proficient in identifying/and understanding needs, focusing on the important real issues; translating issues into technical actions and implementing code and/or delegating coding to local team members.
• Expert coding with a proven track record of success in creating new software from concept to release; migrating existing software; leveraging existing code & tools; and integrating with code done elsewhere.
• Experience in Design and Architect for new requirement of project and existing application.
• Comprehensive understanding of client’s needs for the proper management and delivery of projects.
• Experience with building web applications using Node.js, MySQL, Express, Mongodb, JavaScript, HTML, CSS, graphs API’s using highchart and Angular chart and REST API services.
• Experience in query optimization and performance tuning. Load balancing and scaling server.
• Experience with Blockchain Ethereum solidity programming, testing, build setup with web3 and truffle environment
• Well-versed in understanding of Algorithms and Data Structures specially related to Blockchain i.e Merkle tree, Hashing, Mining, Consensus Algo ie Proof of Work(POW), Proof of Stake(POS), double spend problem and mining. HD wallet (Bitcoin, Ethereum) , ICO and Metamask integration for authorisation using cryptography.
• Experience with IBM Hyperledger fabric using playground, hyperledger-composer using nodejs chaincode.
• Extensive knowledge of Git internals and SVN.
• Experience on multiple Sensors and Raspberry Pi using Python and Nodejs library.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Reporting to the Head of Technology Risk Management, the Head of Enterprise Data Governance (HEDG) will have the overall accountability to deliver into the business the overall data strategy and to ensure compliance with the data and data privacy policies.

Job Description:

• Hold overall accountability for the implementation of the Group Data and Data Privacy Policy, standards and Data Strategy
• Deliver the goals outlined in the Group Data Strategy and those of the Data Governance Council (DGC)
• Partner with business teams to help define their data ownership strategy and help deliver their objectives through data-led initiatives
• Attend Group DGCs; Act centrally for PACS on all matters concerning or requiring engagement with Group DGCs and Group Data CoEs
• Establish and Chair the PACS DGC, ensuring adequate business/functional/control representation and a standing agenda that reflects:
  i. adequate oversight of DG framework developments; as well as
  ii. monitoring of adherence to data management/governance standards
  iii. identification of data risks, actions to resolve breaches/incidents, audit/regulatory issues
  iv. surveillance of key risk/performance indicators
• Ensure that roles are responsibilities of data owners and stewards are updated and sufficiently clear
• Oversee the identification of core data sets and clear definition of ownership, ensuring that ownership and stewardship of data assets are end-to-end, across data lifecycles and functional lines
• Oversee collaboration with the business and technical teams to build and grow PACS Business Glossary and Data Dictionary, to drive data literacy and ensure consistency in the understanding of Core Data Assets across the organization
• Oversee the data quality program for PACS, encompassing data quality issue reporting, management and monitoring, to ensure that the quality of data meets the business requirements and standards through timely facilitation of remediation of data quality issues, and ongoing tracking and monitoring of data quality through use cases and core data asset quality scans
• Oversee the development and implementation of standards and processes to ensure a robust and consistent approach(es) to data access and accessibility; access control; data classification; customer consent management; data quality management
• Oversee PACS approval for all data sharing arrangements with 3rd parties, in line with Group policies and standards, and/ or local regulations
• Lead the collaboration with IT on the local development and deployment of the Prudential Master Data Management platforms, contributing to the Prudential centralised repositories of core data. Leverage your knowledge on data/information management architecture, data platform strategy and management to enable PACS to achieve a more sophisticated, agile, and robust target state data architecture. This includes accountability for establishing and managing standard data models for core data sets; clearly defined data dictionaries; effective metadata management, enabling traceability of data provenance and lineage
• Collaborate with Local and Group Security and Group Technology to ensure the solutions being provided to the business teams meet the regulatory (i.e. PDPA), Group and local policy standards. Oversee the deployment of new/changing data security and privacy regimen (protocols, processes)
• Oversee any changes to PACS’s data retention policy and any enterprise level execution of policy requirements
• Oversee the data management training framework for PACS, ensuring that all in-scope employees receive sufficient skills/knowledge development to perform their roles in data management effectively
• Oversee and manages the Data Privacy assessment of third parties that PACS engages in line with Group policies and standards, and/ or local regulations
• Provide leadership and ownership of the EDM Programme of projects/workstreams designed to prioritise and execute developments and implementation of Group Data Policy requirements
• Direct/Matrix-lead business Data Stewards/teams of Information Management professionals to effectively develop data management processes to reduce complexity, improve data quality, and increase efficiency throughout the information management lifecycle
• Define, measure, monitor and report data governance and data quality metrics and drive the realisation of business value and benefits of the data governance program in PACS.
• Responsible for audits related to Data Governance, Data Quality and Data Privacy domains
• Where required: Budget planning, Team leadership, Mentoring, talent management and recruitment
• Establish and earmark for sharing - reusable data capabilities / assets across Prudential; Collaborate with Data CoE and other LBUs' CDOs and data governance council’s across Prudential

Key Performance Indicators:

• Achieve execution excellence for the Enterprise Data Governance (EDG) Programme
• Building up and upskilling of the EDG team
• Drive education and awareness on the PACS Data Governance Framework and TOM through combination of communications and training to a targeted core group
• Compliance to Group Data Governance & Privacy Policies and Standards

Competencies & Personal Traits

• Driven and Self-initiated individual
• Strong stakeholder management
• Strong communication skills, ability to storyline and engage in focused discussions
• When empowered, not afraid to make decisions
• Operates effectively even when things are not completely certain

Working Experience

• 8-10 years’ working experience
• Relevant experience in Implementing / Consulting relating to data management or across multiple business disciplines as data governance professionals, business process engineers or business reporting functions

Professional Qualifications

• Knowledge of tools and techniques on data governance and data quality management
• Knowledge of tools, techniques and processes for gathering and reporting data
• Experience in working in a diverse organisation and across front to back business processes

Education

• Degree holder of any business/ financial related discipline
  ​

Language

• Fluent written and spoken English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This job is involved in gathering, analysing, interpreting operations data to effect positive business outcomes. You will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help management make better decisions.

You will also utilize your expert knowledge of operational systems, workflow processes and policies to ensure support of client service expectations, continuous improvement, and overall efficiency.

Job Duties and Competencies:

• Collaborate with the underwriting, operations, and finance teams to improve process interaction that led to better quality data.
• Gather data on current operations through observations, reports, and interviews.
• Analyse current operations to determine strengths and areas of improvement.
• Designs efficient operational processes and assist with implementation of changes.
• Ability to create dashboards using database application tools like Power BI.
• Provide quality assurance of imported data, working with outsourced service providers as necessary.
• Analyse data and information to identify business opportunities.
• Enhance workflow and cross-departmental engagements.
• Support initiatives for data integrity and normalization.

Essential Requirements:

• 5 - 8 years’ experience as data analyst, business analyst.
• Analytical skills to identify trends, patterns, and inefficiencies from gathered data to effect business processes.
• Breadth and depth of insurance business.
• Excellent computer skills and proficient in Excel, Word, Outlook, and database applications.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Open to direction and collaborative work style and commitment to get the job done.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world

Reporting to the Head of Operations & Technology, you shall be responsible to:

Job Responsibilities:

• Lead and oversee the IT team on daily operations covering infrastructure, applications, network performance, soft and hardware, technical support, etc
• Motivate and manage staff and related activities like recruitment, performance evaluation, coaching
• Liaise and manage all vendors/ service providers on corporate telecommunications and IT-related projects to ensure contractual obligations are set and successfully delivered
• Handle overall planning and end-to-end implementation of Polisy400/CIC/ CCFES/ website system development, Contact Centre front-end system and system platform
• Review and provide cost-effective IT solutions to business on insurance system related requirements for improvements to strength current IT framework
• Assist in system testing on different marketing campaigns, website enhancements, etc
• Monitor and control all IT-related expenses and budget
• Ensure proper documentation and measures, e.g. Business Continuity Plan (BCP), are in-place for audit checks and in accordance to MAS statutory guidelines
• Communicate and liaise with Group IT in Hong Kong and Malaysia on IT compliance standards and group projects
• Prepare and submit monthly management report, setup IT policies and establish/ update IT Operational Manual (SOP).

Job Requirements:

• A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 10 years of relevant work experience preferably in general insurance industry.
• Possess strong IT knowledge and hands-on experience in COBOL programming, Polisy400, backup, systems, storage, DR, wireless, email and database system.
• Excellent project, costs/ budget and vendor management capabilities.
• Highly organized and able to work within tight datelines with demonstrated success in managing projects.
• Hands-on experience in BCP and DR support is a must.
• Mature deposition with good leadership, communication and interpersonal skills.

Other Information and Benefits

• 5-day work week (Mon-Fri, 9 am - 6 pm, 1 hour lunch)
• 10-15 mins walk from Tanjong Pagar MRT
• Attractive remuneration, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.