Total 1,932 support advisor job vacancies in Information Technology category in Singapore

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Well Established Company
• Basic $5000 - $7000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
• Ensure systems and processes comply with workplace safety and health regulatory requirements
• Ensure that customer quality specifications are constantly met
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
• Possess at least 3-5 years of relevant working experience in Security Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $4000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours : Normal working hours
• No Experience Required. Training Provided

Job Responsibilities:

• Prepare and submit tender & project technical proposal, compliance list and data sheet
• Review technical specifications and drawings to ensure product specifications are met
• Attend site survey and data gathering
• Prepare technical presentation
• Attend project and technical meeting
• Perform pre-sale/design of product and system technical evaluation and selection
• Perform testing and commissioning of system
• Analyse, troubleshoot and provide resolution for product & system related issues
• Provide alternative solution for product issues
• Provide product training to client and internal department
• Generate and update equipment, hardware and software records
• Prepare incident analysis report
• Coordinate and review with the project team and consultants to ensure the Technical Submissions are in accordance with the specifications and requirements
• Assist in product innovation and improvement tasks

Job Requirements:

• Minimum Diploma in Mechanical or Electrical Engineering or its equivalent
• Possess basic knowledge of AutoCAD, BIM software
• No Experience Required. Training Provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Job Description

• Provide support and trouble shoot application issues
• Perform unit and integration software testing
• Gather and understand the business requirements and translate to Functional Specifications
• Walkthrough of Functional Specifications with users, development and technical teams
• Produce Test Scenarios targeting all business requirements
• Person in charge of all requirements/functional specs clarifications
• Develop web based applications based on specifications
• Conduct defect analysis during UAT
• Coordinate and liaise with relevant parties for project related items

Requirements

• Degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Strong techno-functional skills required:
  * Proven experience in requirement gathering and documenting them
  * Experience in conducting User Acceptance Test and User Training
  * Good in documentation example: Technical design, User manuals, FAQ etc
  * Good understanding of programming and coding standards
  * Proficient in developing Web based applications using .NET and MVC 5
  * Proficient in SQL programming in MS SQL 2016 and performance tuning
  * Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)
  * Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later
  * Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library
  * Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap
  * Working knowledge with VS 2015 and TFS

Please click on APPLY NOW to submit your resume

We regret to inform that only shortlisted candidates will be notified.

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Purpose: -

To provide technical expertise and know-how of the products and to keep up to date technical

information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

1. Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including but not limited to audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
• To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Yamaha PV Cloud licensing.
• Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
• Retail (especially Plaza Singapura) display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.

2. Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
• Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.

3. Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
• Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.

4. Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.

5. Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
• Provide internal and external training on new products and support procedures.

6. Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
• Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.

Asset / PA Store / YDACC Management:

1. Inventory Tracking:

• Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.

2. Lifecycle Management:

• Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.

3. Maintenance and Compliance:

• Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.

4. Risk Management:

• Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.

5. Inventory Control:

• Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.

6. Equipment Checkout/Return:

• Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.

7. Maintenance and Repairs:

• Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

8. Others

• Any other duties as assigned.

Job Requirements

1. Minimum Diploma in Audio Engineering, Electronics & Communications

2. 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital

Mixing Console

3. Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales

Environment)

4. Knowledge in Yamaha Professional audio products will be an added advantage

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4.5k + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43861" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Oversee the tier-1 network operations.
• Oversee, investigate, and direct the fixing of different network failures and alarms.
• Manage and execute network break fixes, such as switch replacement, and link repair.
• Work closely with IDC technicians.
• Manage basic network management.
• Document and monitor daily operations and update the team on a regular basis.

Requirements:

• Diploma or Degree in Information Technology or equivalent.
• At least 1 - 2 years of experience in Operation and Data Center Network.
• Prior knowledge of TCP/IP and routing protocol.
• Possessing CCNA/JNCIA certificate is an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

System Engineer / Technical Support (Unix, Windows)

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Unix and Microsoft Windows.

• Good in handling Unix and Microsoft Windows AD, 2003, 2008 and Cloud Management.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 4 years IT System, Virtualisation, Server, Microsoft Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Benefits:

• MNC, 5 days, North
• Salary: $2000 - $3000, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

We are working with an Elite Investment Management Firm, where they are looking to expand its Application Support team for its Front-Office trading system supporting Fixed-income products. The successful candidate will work closely with the business and technology teams and will be an exciting opportunity to gain front-office experience.

Responsibilities:

• Support front office applications used in Fixed Income trading, ensuring prompt issue resolution.
• Collaborate with stakeholders to investigate and resolve application-related problems.
• Monitor system performance, identify potential issues, and implement preventive measures.
• Conduct root cause analysis and implement solutions for incidents.
• Assist with user acceptance testing and application upgrades.
• Provide input to development teams on enhancements and bug fixes.
• Maintain documentation and deliver user training.
• Stay updated on industry trends and best practices.

Requirements:

• Bachelor's degree in Computer Science or related field.
• Preferably experience in front-office application support for Fixed Income (Rates, Bonds, etc.) trading, less experience / other asset classes will be considered.
• Knowledge of front-office trading systems, OMS, and market data platforms.
• Proficiency in Excel macro and VBA.
• Experience with scripting languages (Python, PowerShell, Bash, etc.).
• Knowledge of SQL and databases.
• Familiarity with Linux/Unix operating systems.
• Understanding of agile methodologies and ITIL best practices.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

• Position: Technical Support cum Sales Engineer
• Location: Henderson Industrial Park
• Working Days/Hours: 5 Days | Mondays to Fridays | 9am to 6pm (Flexible)
• Salary (commensurate with experience): Up to $5,200 + AWS + Medical Reimbursable + Dental $400/year + 14 Days Annual Leave + Company phone + $200 Transport allowance (if report to office everyday)
• Duration: Full Time
• Industry: Gas
• Career Advancement: YES

Responsibilities:

• To be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• To identify and translate customers’ requests
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers: spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers
• Occasionally promote to customers the Company’s technical training sessions and sales of spare parts and repairs
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• To be the technical interface within the Company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• To identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• To be responsible for the collection of outstanding payments for the Customer Service department
• To maintain proper records of interaction with customers within the CRM tool
• To control offers and order confirmation as per applicable procedures

Requirements:

• Minimum 2 years of relevant experience
• Minimum Diploma in Mechanical Engineering/Marine Engineering or relevant studies
• Must be bilingual in both English and Mandarin to liaise with Mandarin speaking clients/customers

Click 'Apply' or email your resume to [email protected]

*** We do not require our candidates to pay any referral fees or be bound by any contracts. ***

Angela Ng

Consulting Manager (APAC)

License No: 17C8516

EA Personnel ID: R23112075

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Information:

• Mon-Fri; 9am-5.45pm
• Salary; Up to $4,000

Responsibilities:

• Provide technical support to internally and customers
• Drive department performance for providing best services and equipment
• Write specification and technical reports
• Work with technicians to visit customer and fix the problems
• Check and grade return stock with justification
• Work with customer to identify product problem and advice solution.
• Work with technician & service team to develop solution to meet customer needs
• Prepare defect reports to communicate with factories for quality issues
• Lead projects by supporting the technical manager.
• Conduct field testing for new products

Requirements:

• ITE/Diploma in Engineering field
• Min 2 years’ experience in home appliances products
• Good interpersonal skill able to communicate in mandarin speaking customers.
• Proficient in SAP and MS Office

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/medical imaging
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 5000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We're looking for an experienced Application Production Support Analyst to provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific:

Responsibilities:

• Collaborate as a vital member of the L2 Production Support team, ensuring 24/7 global production support across Singapore, Hong Kong, and India.
• Provide comprehensive application support for Supply Chain globally and Trade Finance systems in the Asia Pacific region.
• Independently troubleshoot and propose solutions for intricate production issues.
• Oversee root cause analysis and manage resulting action items to resolution.
• Coordinate with multiple teams to efficiently handle production issues and maintenance tasks.
• Promptly address User Requests, Incidents, and Problems, ensuring timely resolution.
• Ensure effective tracking, follow-up, and escalation of issues.
• Coordinate with internal teams and vendors to resolve issues and prioritize permanent fixes.
• Facilitate communication and provide regular status updates to stakeholders.
• Contribute to system monitoring, alerting, and preventive measures.

Key Responsibilities:

1. Incidents resolution & Request Handling.

2. Preventive maintenance.

3. Pro-active actions / measures to limit corrective maintenance activities.

4. Knowledgebase creation & maintenance

Requirements:

• 3+ years in L2 Application Production Support within banking.
• Proficient in ORACLE PL/SQL.
• Strong troubleshooting skills in Unix/Linux environments.
• Understanding of JAVA/J2EE web apps and infrastructure.
• Support experience in Supply Chain and Trade Finance apps.
• Knowledgeable in ITIL concepts.
• Familiarity with various technologies and tools.
• Understanding of Security Practices and Cryptography.
• Experience with ITSM tool ServiceNow.
• Database performance and SQL tuning experience preferred.

DESCRIPTION/RESPONSIBILITIES:

The position is for an application support resource that will be tasked to learn and demonstrate technical and operational expertise to Equity Derivatives businesses of JPMorgan. The role requires working closely with both technology and business units to ensure the timely analysis and resolution of issues raised in these businesses on a day to day basis. These businesses deal in a range of activities including pricing and risk management of complex exotic/structured derivative products, with the help of several integrated applications.

Job Responsibilities

• Provide day-to-day technical expertise and operational support to obtain highest degrees of production stability for the Front Office / Middle Office applications.

• Support applications for end to end trade lifecycle including bookings, pricing and risk management.

• Establish working relationships with other members of the Production Management team in other regions and across the organization as appropriate.

• Work with Application Development (AD) teams to implement fixes and improve stability.

• Help in defining capacity and resiliency requirement metrics and failover/BCP capabilities in partnership with business and AD to improve reliability, stability and capacity management.

• Help monitor and improve monitoring of the application suite and proactively fix potential issues.

• Develop strong partnerships and communication channels with the businesses, AD, and other team members.

• Translate production issues into technical defects and work on defect management.

• Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology and vendor partners.

• Engage with project teams through the project life, more towards go-live to ensure successful delivery.

Required qualifications, capabilities, and skills

• Bachelor degree in Information Technology/Computer Science

• 5 year experience in production support in the financial services industry

• Good analytical and problem solving skills

• Working knowledge of SQL, Stored procedures (experience with Sybase/Oracle databases), Unix (experience with Linux preferred) and Python.

• Excellent communication skills in English, providing clear problem descriptions

• Proven complex problem solving/management skills and a strong eye for detail

• Proactive individual showing eagerness to learn and a strong sense of ownership

• Ability to handle multiple competing tasks in an ordered manner, prioritizing to ensure business deliverables are met even under stressful situations

• Exhibit leadership behavior which supports the business and technology goals through creative thinking and strong problem management

Preferred qualifications, capabilities, and skills

• Equity Derivatives product knowledge

• Strong software and business systems design, analysis, development and support skills

• Experience in supporting Trade Booking, Risk management platforms

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=10294ebfc67390fe532758ce5d7a6355

• Provides pre-sales and post-sales technical support
• Ensures selection of suitable instruments based on detailed customer specifications (RFQ Documents).
• Provides Instrumentation solutions based on the applications/data sheets.
• Leads a team of Engineers remotely as needed.
• Ensures the quality and timely submission of assigned project proposals.
• Responsible for all engineering, selection of models, talking to customers on technical matters and get document approvals.
• Be part of change management process
• Be responsible for finalizing model code according to customer specifications.
• Be responsible for selection of buyout products and also coordinating with suppliers on deviation & clarifications.
• Ad hoc duties

Requirements:

• Min Degree in Engineering
• Min 5 years of Technical Sales Support experience
• Minimum of 5-7 years of experience in process instrumentation or a related industry
• Good communication and interpersonal skills

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

Project Description

You have the opportunity to experience the niche Bank's inhouse application software that supports the entire Treasury front office applications. you will get exposures on a variety of latest technologies such as VMWare, Open Shift, AWS, Java, Python and so many more!

Responsibilities

• Provide Level 2 Support for Treasury and Market’s eFX Application
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Follow escalation procedures during outages
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Ensure all new deployments have correct documentation and training
• Ensure accurate and timely incident and problem logging
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team

Skills

Must have

• 5+ years Application Development/Support experience for eFX application will be highly considered.
• Has working experience on Banking/Foreign Exchange applications.
• Has experience working with ECNs and Liquidity Providers.
• Familiar with Oracle, MariaDB, KAFKA, Openshift, MQ, CD, Jenkins, BitBucket
• Have exposure working with Network and Firewall team.
• Familiar with FIX Protocol.
• Possess experience and proficiency in UNIX Shell/Perl Scripting
• Knowledgeable on Java, HTML and JavaScripting.
• Sound knowledge of Financial Markets products
• Effective communicator, with the ability to communicate with business/users
• Independent, proactive and demonstrate 'can-do' mentality
• Strong team player
• Ability to work under pressure and deliver excellent results.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996