Total 3,612 support analyst job vacancies in Information Technology category in Singapore

Job Description：

1.Visit customer with sales team for product demo,prepare POC (Proof of Concept)for customer

2.Responsible for product installation, testing ,commissiong and training

3.Liaise with customer for smooth UAT(User Acceptance Test)

4.Ensure work is produced in a timely,well-organized,desired quality and professional standard

5.Handle ad-hoc duties as required or assigned

Requirements:

Diploma in information Technology/Electrical Electronics Engineering ,ITE with good result

Preferably one years working experience,entry level candidate with positive attitude can apply also

Good Knowledge in networking with hands on experience in trobleshooting hardware such information technical problem etc.

Knowledge in Audio Video Product is added advantage

Good in both written and spoken English and Mandarin (to liaise with Mandarin Speaking associates)

Able to work on site with good time management skill to arrange job properly in advanceJob Description：

1.Visit customer with sales team for product demo,prepare POC (Proof of Concept)for customer

2.Responsible for product installation, testing ,commissiong and training

3.Liaise with customer for smooth UAT(User Acceptance Test)

4.Ensure work is produced in a timely,well-organized,desired quality and professional standard

5.Handle ad-hoc duties as required or assigned

Requirements:

Diploma in information Technology/Electrical Electronics Engineering ,ITE with good result

Preferably one years working experience,entry level candidate with positive attitude can apply also

Good Knowledge in networking with hands on experience in trobleshooting hardware such information technical problem etc.

Knowledge in Audio Video Product is added advantage

Good in both written and spoken English and Mandarin (to liaise with Mandarin Speaking associates)

Able to work on site with good time management skill to arrange job properly in advance

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference

Role: System Analyst

Job Title: Technology Risk Management Analyst

Job Requisition Number: JR30253

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Under the supervision and guidance of Risk and Assurance manager to perform the following functions:

- To review IT project document prior submission to both internal/external auditor, Bank’s Group Risk management and Regulators.

- To provide guidance and advise PMO of development team for submission of project documentations.

- To prepare statistic/status report when required.

The various training will be provided including the development methodology and Security policies

This role is suitable for a candidate who has gone through the development life cycle and is interested in IT Risk management and Governance. This role is to support the project team and provide guidance to the team to comply with the bank development methodology and security policies/processes.

Key skills:

Familiar with IT development life cycle and preferably with past experience in developing applications.

Competent in MS office, Excel, Power point and Word

Good communication skills, with eyes for details, and keen to learn

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are looking for a Fraud Risk Analyst to be responsible for identifying and remediating potential mules/scam-related risks within the Institutional Banking Group while providing strategic support to the Fraud Review Team.

The ideal candidate should demonstrable analytical skills along with a passion for research and discovery.

Responsibilities

• Use data driven insights to improve effectiveness and recommend process optimization(s)
• Identify new and emerging fraud patterns using data analytics, reports and systems
• Escalate complex or unresolved fraud risk to stakeholders as required
• Educate stakeholders on emerging fraud threats
• Embrace new approaches to increase efficiencies, improve fraud detection and reduce risk
• Actively support the Group’s Anti-Fraud strategy and other related functions

Requirements and skills

• Self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives
• Strong interpersonal and communication skills
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Honest and ethical with high levels of integrity and confidentiality

Qualification:

• Bachelors' degree in Mathematics, Computer Science, Information Management or Statistics or related -
• 1-2 years’ experience as a Data Analyst or Business Data Analyst -Proficient in Microsoft Word, Excel, Power point
• Proficient in Python and JavaScript; experience with SQL is preferred.
• Experience with common data science toolkits, such as Pandas, NumPy, Pyppeteer, Matplotlib.
• Experience in ML toolkits such as scikit-learn is a plus.

Interested candidates, kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Java, J2EE, Springboot and Hibernate.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The IT Support Officer will be responsible for ensuring the effective management and maintenance of all data systems within the organization. This role involves troubleshooting and resolving data-related issues, backing up and restoring data, and monitoring data integrity and security. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a solid understanding of data management principles and best practices.

Career exposure into government organization!

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

You will be part of the project team for the Data statistic department.

Salary up to $4,000

Job Description

• Assist project manager in IT support functions
• Perform UAT and Production user testing as and when required after system patching/maintenance.
• Monitoring project schedule and objectives to ensure timely achievement of deliverables.
• Development and deployment of survey related IT projects
• Analyze call transcripts using text analysis methods such as rule-based matching and sentiment analysis in Python.
• Create and maintain Tableau dashboards based on insights derived from call content to inform internal stakeholders and
• Improve customer service quality form internal stakeholders and improve customer service quality.

Job Requirement

• Degree in IT/Business, preferably has some knowledge of Project Coordination, Python, Tableau
• Experience in User Acceptance Testing
• Team player
• Excellent written and verbal communication skills
• Able to communicate ideas and solutions effectively in meetings/presentations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

We will prefer candidates who possesses at least PEGA PRPC CSSA and above. For DB2 and MS SQL server skillset, it is not mandatory for this role

The candidate shall have the following requirements:

(a) At least 2 years of working experience in:

i) Relational Databases:

- DB2

MS SQL Server

(b) At least 4 years’ in-depth hands on application development experience in Pega PRPC

and Pega frameworks.

(c) Working experience in one or more of the followings:

i) Java, JavaScript, HTML/ CSS, Web Services (REST and/or SOAP).

ii) PEGA PRPC configuration, installation, external systems interface and database

integration.

iii) PEGA PRPC Production BAU Support.

(d) Pega PRPC CSA/CSSA/CLSA certification will be an added advantage.

(e) Good communication and written skill

(f) Able to work independently in gathering requirements from users, designing,

implementing, maintaining application systems and project management

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Core Skillset

Support eStatement suite of applications. Service Delivery. MS SQL, .Net framework, IIS, Java J2EE, Batch scheduling and monitoring, GIT, Devops

1. Technically competent in MS SQL, .Net framework, Java J2EE, Batch scheduling and monitoring Control-M), Unix shell scripting, GIT, Devops,

2. Up to 7+ years of IT experience & 5+ application development/support

3. Last 3 years of relevant experience in banking/financial services industry

4. Strong experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge Production Support Environment.

6. Incident, problem, and service Outage management experience is Plus.

7. Good Communication and Articulation Skills

8. Able to work stand alone in recovery and in flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide Support for eStatement applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG and MY

4. Server Performance, capacity, utilization monitoring and Health monitoring

5. Fine tune applications and systems for high performance and higher volume throughput

6. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

7. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

8. Respond on time to the queries raised by various business units.

9. Provide timely updates regarding production status and progress of issue resolution.

10. Perform impact analysis of enhancements/projects that will impact supported systems.

11. Participate in Disaster Recovery and Business Continuity exercises.

12. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

13. Have a quality mind-set with prevention attitude to attain zero defects.

14. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

15. Able to support relevant software/platform/database upgrade for the systems.

16. Have a quality mind-set with prevention attitude to attain zero defects.

· Participates in SIBS (CIF, Deposit, Loan, LMS, DSP, NPL etc) related solutions and projects

• Performs impact analysis on new initiative, design, and development

• Supports or delivers development according to System Development Lifecycle (SDLC)

• Delivers business systems enhancements, integration, and implementation according to user’s requirements

· Reviews technical design

• Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

• Review SIT test plan & result and support UAT for any assigned projects

• Responsible in managing technical risks throughout any project

• Reviews, monitors, and manages vendor’s deliverables

• Ensures compliance to any internal or external rules & processes within OCBC

• Diploma/ Bachelor's Degree in Computer Science / Information Technology or equivalent, with min 4 years’ work experience in systems development under AS400 platform

• Candidate should have strong technical knowledge in the following areas: AS400 RPG/RPGLE, CL, SQL

• Knowledge in handling SIBS CIF, Deposit, Loan, LMS, DSP, NPL etc.

• Preferably with at least one full SDLC implementation experience in any project

• Participated in projects dealing with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

• Ability to work independently with minimum supervision but still able to deliver good results

• Able to make sound proposal and critical decisions with supervisor’s guidance

• Good communication and negotiation skills

• Good analytical/investigative skill

• Self-starter

Responsibilities:

• To support multiple ongoing and upcoming large projects
• To support the team’s suite of applications including
  • Enterprise contact centre systems (IVR,CTI, Chat, customized modules)
  • Outbound dialling systems
  • Email and SMS notification
  • IBM MQ, Tomcat and JBoss

Requirement:

• Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar
• Sound knowledge of UC applications design/development/testing and support area
• Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre
• Relevant experience more than 6years
• At least 8 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.
• Knowledge on Tetherfi Products will be added advantage
• Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server
• Implementation experience in Avaya Contact Centre Products is a MUST

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No.R22105078 (Kanimozhi Naveen Kumar)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.“

Roles and Responsibilities

Candidates are expected to: -

• Assist in planning critical path schedules and phasing to facilitate ongoing workshop activities
• Prepare and/or verify in-house and MOM test and calibration certificate
• Source for suppliers and assist in preparing quotation(s) (including Professional Engineer services)
• Assist in updating planned equipment maintenance program
• Communicate with clients and external professional engineers to understand requirements and constraints
• Prepare, record and file all relevant technical documents and certificates
• Key in technical requirements for certificates to be issued to clients
• Maintain accurate records of all in-house testing activities
• Perform any other technical-related assignments as assigned

Skills and Qualifications

A successful candidate will possess:-

• A Diploma in Engineering-related fields (e.g. Mechanical, Electrical, Marine Engineering, Maritime and Offshore Technology)
• Dynamic, self-motivated with good interpersonal skills
• Good technical knowledge in the marine industry
• Able to build and maintain good rapport with internal and external stakeholders
• High degree of flexibility and initiative to take on new challenges as the role develops

Working Hours

• Mon to Fri: 8am to 5:15pm
• Alternate Sat: 8am to 12pm (work-from-home arrangement)

The Data and Analytics team is looking for Data Governance analysts with 3 to 5 years’ experience working in the field of Data Governance. They will be part of a team responsible for developing and implementing policies and procedures to ensure the accuracy, security, and integrity of Income’s data. They will work closely with stakeholders across the organization, including IT, legal, compliance, and business teams, to help establish data standards and controls.

Key Responsibilities:

• Work with data stewards to ensure capture key business terms and definitions
• Work with data stewards to define and implement data quality rules
• Work with technical stewards to capture the logical data model as well as physical metadata
• Work with data scientists to ensure statistical models built meet ethical AI and FEAT standards
• Support business data partners and functional analysts in performing data analysis and root cause analysis
• Monitor and report on data governance artefacts and data quality issues

Requirements:

• 3 to 5 years’ experience in data governance or data quality related roles
• A bachelor’s degree in computer science, information technology or equivalent field
• Proficient in SQL and in performing data analysis
• Good communication skills, both written and verbal
• Critical thinking and strong problem-solving ability
• Experience with data analysis or data governance tools such as Informatica IDMC, Collibra desired
• Experience with Data Warehouses such as Redshift/ BigQuery/ Snowflake/ Hive / S3 desired

Income Insurance is undergoing a strategic transformation across its business and technology landscape. As part of this ambitions journey, Income Insurance is looking at building its data capability across the organisation. This includes focus areas such as changing organisation culture around data, increasing the usage of data in decision making and enabling advanced concepts like ecosystem partnering, AI and ML based risk management and personalisation.

Over the years, Income Insurance has built a strong Data and Analytics team. We are now looking for passionate professionals who would like to be part of the team. They will work with experienced data scientists, data engineers, Business Intelligence experts as well as data stewards from business units across the company on data governance processes which will deliver value to Income Insurance's business.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Qualifications:

- Position requires a minimum of 1+ years of experience in supporting or developing application.

- Understand concepts of IT Production environment and deployment process

- Diploma / Degree in related field

Job descriptions:

• Roaming testing with Roaming partners for 3G, 4G, 5G and VoLTE coverage.
• Manage Roaming sim management/distribution
• Roaming reporting to Partners and Stakeholders on a regular basis with Reports to Senior management on a weekly basis.
• TADIG, NRTRDE and IREG support in general areas of work requirements
• Retail plans testing with Roaming and SMS fraud management on a daily basis. (Crucial)
• Manage commercial launches with roaming partners on a region/global basis.
• Assisting the Core Network Department on the daily operational tasks and Technical requirements.

Requirements:

• Basic understanding of GSMA/ IREG roaming procedures
• Fundamental knowledge of 4G and 5G Core Network Equipment and architecture is preferred.
• Familiar with Linux Operating Systems
• Ability to swiftly achieve alignment with multiple internal and external stakeholders
• Team player with a pleasant disposition and ability to take the occassional work demands from multiple touch points.

Responsibilities

• Provide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support.

• Be the Customer Lead Engr (CLE) for assigned account.

• This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design.

• Attend maintenance windows when needed.

• Be able to accept on-call duties outside of normal business hours when required. This includes being on weekend shift when the business requires.

• Provide on-site support to customers where and when required.

• Communicate with Design and Supply Chain on problems / issues found in the field.

• Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training

• Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback.

• Create, review, validate and publish required MOP/ISB/FSB documents.

• Contribute to knowledgebase (KCS)

• Help train newly hired Technical Support Engineers.

• Interface between customer and other technical support teams

• Work with internal stake holders to manage customer issues.

Requirements

• Bachelor’s degree in relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university

• Minimum 3 to 5 years related experience in the field of telecommunications preferably in technical support role.

• Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Layer 1 and Layer 0 technologies, protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc.

• Knowledge and experience in operation of optical transport systems.

• Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management

• Knowledge of OTN and related technology

• Packet and IP networking knowledge and experience including but not limited Layer 2 and Layer 3 switching and routing. Prove knowledge of networking protocols including but not limited to OSPF, MPLS, BGP, ASBR, etc.

• Proven track record in the field of technical support and customer service.

Licence No: 12C6060

About the role: We are seeking a talented and dedicated EPIC Systems Data Analyst to join our Global Transformation Company. As a Data Analyst, you will play a crucial role in analysing, interpreting, and presenting data to drive strategic decision-making within our client’s organization. You will be responsible for collecting and analysing large datasets, identifying trends, and generating insights that will enhance the overall efficiency and effectiveness of our hospital and health care operations. This position offers a unique opportunity to work on impactful projects that directly contribute to improving patient outcomes and healthcare outcomes.

Responsibilities:

• Collect and analyse large datasets from various sources, ensuring data accuracy and reliability.
• Develop and implement data collection systems and strategies to optimize the quality and efficiency of data analysis.
• Identify and interpret trends or patterns in complex data sets and present findings in a clear and concise manner.
• Collaborate with cross-functional teams and stakeholders to define data analysis requirements and deliver actionable insights.
• Create and maintain comprehensive documentation of data analysis processes, methodologies, and results.
• Develop and maintain customized reports and dashboards to track key performance indicators (KPIs) and key metrics.
• Identify opportunities for process improvement and data-driven decision-making within the organization.

Qualifications & Experience:

• Bachelor's degree in Data Science, Statistics, Mathematics, or a related field.
• Proven experience as a Data Analyst in the healthcare industry.
• Strong proficiency in SQL and Excel for data extraction and analysis.
• Experience with statistical analysis tools and techniques (e.g., SPSS, SAS, R) is highly desirable.
• Familiarity with data visualization tools (e.g., Tableau, Power BI) and data modelling concepts.
• EPIC systems certification
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and presentation skills, with the ability to translate complex data into easily understandable insights.
• Ability to work independently and in a team environment, managing multiple priorities and meeting deadlines.

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems design, build, and implementation.
• Deep understanding of clinical data validation, reporting, and analysis.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Requirement

• Master / Bachelor’s degree in computer science, computer engineering, or relevant field
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development

Job Responsibilities:

• Support running of Senior's programmes/activities at external venues
• Handle calls and email enquiries
• Involve in data entry (Microsoft Office functions, Salesforce etc)
• Assist in the logistic preparation for programmes/activities
• Other general clerical duties such as filing, SMSes publicity etc

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Good interpersonal and communication skills, with a service-oriented attitude
• Meticulous, attention to detail and accuracy
• Familiar with basic Microsoft Word and Microsoft Excel functions
• Passion to serve in social service sector

Position: Application Development and Support
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Job Objectives
Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application

Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

• Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.
• Documenting design decisions, components and keep the knowledge base.
• Develop the code and provide hands on engineering expertise to the development teams
• Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.
• Ensures that expected application performance levels are achieved.
• Perform unit and system testing of application code as well as execution of implementation activities.
• Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.
• Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Job Requirements:

• Bachelor's degree in computer science, information technology, or a related field
• SWIFT/AMH, Banking Experience with Technical proficiency
• 6-9 years of relevant experience with key skills in AMH, SWIFT, Unix, Oracle, MQ and JAVA

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR30698

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

l To support multiple ongoing and upcoming large projects

l To support the team’s suite of applications including

n Enterprise contact centre systems (IVR, CTI, Chat, customized modules)

n Outbound dialling systems

n Email and SMS notification

n IBM MQ, Tomcat and JBoss

Key Requirements

l Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

l Sound knowledge of UC applications design/development/testing and support area

l Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

l Relevant experience more than 6years

l At least 8 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

l Knowledge on Tetherfi Products will be added advantage

l Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

l Implementation experience in Avaya Contact Centre Products is a MUST.

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem-solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Must be a team player

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Representing a global presence retail with more than 50 boutiques across the Asia Pacific region. Currently looking for a System Analyst who will be responsible with CRM initiatives, process improvements and product development to improve the digital transformation of the organization. You will be supporting the teams across all markets: Singapore, Malaysia, Hong Kong, Thailand, Vietnam, Japan, Australia and New Zealand.

Responsibilities:

• Collaborate effectively to champion digital transformation and CRM initiatives within the company.
• Contribute to the management of CRM projects and enhancements throughout their lifecycle, aiming for improvements in customer satisfaction, loyalty, and advocacy.
• Manage projects comprehensively, from defining project scopes and gathering business requirements to implementation, integration, testing, training, and closure, encompassing standard functionalities and custom developments.
• Enhance operational efficiency and productivity by streamlining processes and harnessing technology and automation.
• Gather and document requirements, including business processes and needs, and translate them into detailed functional specifications.
• Assess new technologies, suggest their application for ongoing productivity and efficiency enhancements.
• Collaborate on roadmaps and milestones for all planned projects and initiatives.
• Monitor actual activities and resource allocation to ensure efficient use.
• Ensure timely and budget-conscious delivery of projects.
• Collaborate with cross-functional teams (retail, marketing, brands, and technology) to align requirements and provide stakeholders with project progress updates.

Requirements:

• At least 8 years experience in project planning, execution, controlling and project risk management.
• Proficiency in ensuring projects reach successful, on-time completion through diligent monitoring and support.
• Capable of thriving in a fast-paced environment and adept at multitasking.
• Demonstrated proficiency in analytical and technical competencies.
• Effective interpersonal and communication abilities.
• Proactive, organized, responsible, capable of independent work, and meticulous about details.
• Prior experience with any CRM application is a beneficial asset.

If you're interested in this role, click 'apply now' ,or email [email protected] for a confidential discussion.

About the role: We are seeking a highly skilled and motivated Epic Systems Application Analyst to join Global Transformation Company. As an Epic Systems Application Analyst, you will play a critical role in the implementation, configuration, and maintenance of the Epic systems. You will collaborate with various stakeholders to understand their needs and translate them into efficient and effective Epic system solutions.

Responsibilities:

• Collaborate with end-users, project team members, and vendors to gather and document requirements for Epic system configuration and customization.
• Analyse business processes to identify areas for improvement and recommend solutions using Epic system functionalities.
• Configure, build, and test the Epic system modules to meet the organization's requirements, following best practices and industry standards.
• Provide end-user support and troubleshoot issues related to the Epic systems, promptly resolving, or escalating them as needed.
• Collaborate with the training team to develop and deliver training materials and sessions to end-users on Epic system usage and best practices.
• Participate in the testing and validation of system upgrades and enhancements, ensuring system integrity and optimal performance.
• Stay up-to-date with the latest Epic system features, releases, and industry trends, and provide recommendations for system optimization and enhancement opportunities.

Qualifications & Experience:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Epic Systems certification in one or more modules (e.g., Ambulatory, Inpatient, Orders, ASAP, Beaker, Cogito).
• Minimum of 5 years of experience in implementing, configuring, and supporting Epic systems in a healthcare setting.
• Strong analytical and problem-solving skills, with the ability to evaluate complex business processes and translate them into Epic system solutions.
• In-depth knowledge of Epic system modules, workflows, and functionalities pertaining to the specific certification(s) held.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with end-users, project team members, and vendors.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• A proactive approach to learning and staying updated with new Epic releases and functionalities.

Skills:

• Outstanding interpersonal and communication skills.
• Expertise in Clinical Adoption strategy implementation.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems design, build, and implementation.
• Deep understanding of clinical data validation, reporting, and analysis.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Your role

Are you curious about how financial instruments, benchmarks and indices are used within the Asset Management lifecycle? Are you organized and have an eye for detail? Are you motivated by analytical challenges? We’re looking for someone who can:

• Respond to internal requests to clarify, verify, reconcile, and control security, index, benchmark, and performance data ensuring completeness, accuracy, and timeliness.
• Control, analyze, calculate, and maintain systems/databases to ensure the accuracy and integrity of static and time series data across applications.
• Collaborate with IT to resolve data quality issues, fix problems, and enhance IT capabilities.
• Follow, document, and review standard operating procedures, to ensure its fit for purpose.
• Create and maintain workflows, reports and dashboards in Excel, Alteryx, Flowable, PowerBI
• Identify and help implement improvements to our processes and tools.

Your team

You will be working in the Data Operations team within Asset Management Chief Data Office. You will be supporting the more technical day-to-day processes carried out by the Data Operations team, with the aim to provide timely, accurate and complete security reference, pricing, benchmark, index, and analytics data to the UBS Asset Management Division – in line with defined requirements.

Team provides 24*6 coverage to ensure uninterrupted support and assistance to the Asset Management Division. Team members are in Chicago, Zurich, Krakow, Singapore, and Pune.

Your expertise

You have:

• A university degree, ideally in – Information Technology / Business Mgmt. / Finance
• Minimum of 2 years’ experience in a financial institution or similar organization
• Knowledge of asset classes, financial instruments, benchmarks, indices
• Working knowledge of / familiarity with UBS AM application landscape – Panacea, DD Pipe, Performance Workbench, AMDH, BComp, IDL, SCD, Sentinel, Pop, Yoda, AMDF, etc.
• Proficiency in data manipulation and analysis tools (SQL, VBA, Informatica ETL, Unix)
• Solid experience in reconciliation, root cause analysis and complex troubleshooting - ability to organize, cleanse, and analyze big data to understand relationships, inconsistencies, and unknowns.
• Excellent communication skills in English, both verbal and written.

You are:

• A service-oriented, team player with strong analytical and problem-solving skills.
• A self-starter with the ability to work with minimal supervision as part of a team.
• Inquisitive, accountable, and able to effectively manage and challenge stakeholders’ expectations.
• Able to challenge the status quo and suggest viable and actionable alternative approaches.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

Job Responsibilities

· Manage and govern Blueprint Document. Regularly review and update the document to keep it relevant and in-line with business growth.

· Provide 1st and 2nd level support to the business and ensure issues are properly closed and resolved.

· Review deliverables submitted by the roll-out team and ensure the document complies with policies and procedures.

· Ensure support tickets are properly resolved and closed in a timely manner per the service level agreement.

· Maintain high system availability of IT solutions and services.

· Lead and be involved in improvement/implementation projects.

Requirements:

· Possess recognised degree in information technology or computer sciences or equivalent.

· Minimal 5 years SAP FICO experience with at least leading 3 full cycle module rollouts.

· Extensive experience with business processes and familiar with ASAP implementation activities.

· Ability to communicate and interact effectively with people (internally and externally) at all levels.

· Effective problem solver with ability to examine and re-engineer processes, procedures, and practices.

We would like to invite interested applicants to apply.

Thomas Tan

Dynamic Human Capital Pte Ltd

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data.