Total 3,863 support analyst job vacancies in Information Technology category in Singapore

Responsibilities:

• Perform on-site installation, commission, maintenance, troubleshoot, and repair of customer’s semiconductor manufacturing equipment.
• Provide training to customers on the use and maintenance of the equipment.
• Coordinate and communicate the status of assigned jobs to internal and external stakeholders.
• Prepare field service reports on customer support activity and supports the preparation of quotation (services, parts, upgrade and retrofit packages and etc).
• Support pre-sales activities.
• Promote maintenance contract, machine enhancements and value-added services.

Requirements:

• At least a NITEC, diploma, degree or related certification in engineering.
• At least 2 years of relevant working experience with semiconductor or PCB assembly equipment.
• Experience with front-end wafer fab or semiconductor back-end packaging manufacturing equipment. Knowledge of tape lamination, tape removal, wafer mounting, wafer grinding, wafer dicing, wafer inspection or chemical processing systems would added advantage.
• Ability to travel overseas on short notice.
• Opportunities for overseas training.
• Good interpersonal, communication, and negotiation skills in understanding customer needs.
• Shows initiative and is a lifelong learner.
• Can work independently and yet is a strong team player.

• Permanent role
• Well-established global organisation in the energy, oil and gas

About Our Client

We are partnering with a well-established organisation in the oil and gas industry, headquartered in Singapore with presence of offices in Europe.

Job Description

• Ensuring all daily BAU issues are resolved on a timely manner or escalated to the relevant team for resolution for the ETRM systems
• Supporting the Project Manager in all upcoming new projects by taking part in entire project life cycle, ranging from requirements gathering, functional design and user acceptance testing
• To drive regular discussion without ETRM vendors for issue resolution, prioritization of change request and release planning
• To involve in regular meetings with business users to understand new requirement and change request and drive them to completion

The Successful Applicant

• At least 5 years of working experience in the ETRM or related industry
• Strong understanding with SQL databases, VBA and Python scripts
• Good knowledge with Risk Management System, and front to back business process in a commodity trading firm or a financial institution

What's on Offer

• Permanent role
• Well-established global organisation in the energy; oil and gas industry
• Attractive remuneration and benefits package

Job Responsibilities:

Application Remediation -

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Job Requirements:

• Application Support, Troubleshooting and Patching
• Degree or Diploma in IT/Computing with experience in managing applications and products to ensure day to day operations.

Saghana Sithara | Registration Number: R1550224

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Application Business Analyst who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Essential Job Functions:

• Contribute to software development projects by writing, testing, and debugging code, under the guidance of senior team members
• Collaborate with the team to meet project objectives, actively participating in code reviews and design discussions
• Assist in the documentation of software requirements and specifications, striving for clear and effective communication
• Participate in troubleshooting and resolving technical issues, seeking guidance and mentorship
• Learn and adapt to software development practices and methodologies, actively participating in training programs
• Contribute to the implementation of best practices and emerging technologies
• Collaborate with team members to enhance your understanding of software architecture and design
• Contribute to the team's knowledge sharing and learning environment

Basic Qualifications

• Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
• Relevant experience, typically 3+ years of relevant software engineering experience
• Looking for Business Analyst with experience managing Java / or any application development projects
• Effective communication and collaboration abilities
• Strong problem-solving mindset
• Willingness to learn and adapt to the field

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Responsibilities

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Technical Support Engineer
Responsibilities:
1. Ensure the stability of the video cloud products. Monitor the quality of online video services. Ensure that online incidents are solved completely, and understand every key point in the process of problem solving
2. Have a general understanding of our services and related systems. Being capable of setting standards to improve the efficiency of problem handling and reduce the probability of accidents happening greatly
3. Summarize the pain points in the use of the system periodically, and give suggestions to improve the service efficiency of the system
4. Document the summarized experience to form a knowledge base to facilitate knowledge sharing within the team.
5. Understand the system architecture deeply, and implement the data-indicator-and technical- driven product development. Propose a technical plan to the responsible system, and enable the implementation of the plan.
6. Analyze and summarize the technical issues and processing procedures, and propose effective suggestions and improvement schemes
7. Communicate with customers and product managers in an efficient way, and promote R&D work to meet what customer needs. Be capable of controlling the overall progress, quality and risks of the project

Requirement:
1. 3 to 8 years of technical support related working experience.
2. Bachelor’s degree or equivalent in the Computer Science, Computer Engineering or
Information Technology.
3. Candidates will be handling customers are based out of Mainland China.
4. Excellent communication, relationship building skills and comfortable managing multiple products, projects and customers.
5. Familiarity with video\audio related protocols, networking protocols(http,https,tcp,udp .etc) and CDN technology is a plus.
6. Strong problem solving and analytical skills
7. Familiarity with build/deployment/runtime tools e.g. Maven, Git, CocoapodsTechnical Support Engineer

• Gather, refine, and analyze extensive datasets from various sources such as booking systems, cargo flow modules, management reports, and customer databases.
• Construct and maintain data models, dashboards, and reports for illustrating key performance indicators (KPIs) to aid trade teams in making well-informed decisions.
• Assist in implementing eCommerce projects and optimizing corporate systems, data, and tools to improve departmental productivity.
• Detect patterns, trends in shipping data to enhance cargo selections, routing management, and inventory movements.
• Collaborate with cross-functional teams, including ISD, finance, logistics, and operations, to implement data-driven solutions and enhance process efficiency.
• Encourage the adoption of new technologies and processes, fostering an improvement mindset within the team.
• Deliver findings and actionable recommendations to stakeholders through clear and concise reports and presentations.

Requirement:

• Bachelor's degree in a relevant field (e.g., Data Science, Statistics, Business Analytics).
• Demonstrated experience in data analysis, preferably in the logistics or shipping industry.
• Proficiency in data visualization tools (e.g., Tableau, Power BI, SQL, Python).

Interested candidates who wish to apply for the advertised position, please click on the APPLY button and send resume to [email protected]

EA License No: 13C6305
Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Presently we have a Job Opening for a Mainframe System Analyst position

Atleast 6 years of hands on experience in Mainframe

Hands on experience in DB2

Hands on experience in COBOL

Hands on experience in,CICS

Hands on experience in z/OS(OS/390)

Experience in Easytrieve Plus added advantage

Should have experience in System Analysis,design & testing

Job Description

• As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.
• You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly.
• Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.
• Provide technical support for IT infrastructure operations.
• Ensure that the IT infrastructure is running smoothly.
• Collaborate with the team to ensure that the project is completed successfully.
• Troubleshoot and resolve any issues that arise during the project.
• Ensure that all work is completed within the project timeline.

Requirements:

Top 3 Mandatory skills:

1. IT Cloud Infrastructure Operations.

2. Full Stack experience (NodeJS, ReactJS).

3. AWS Cloud administrative skills, AWS Developer associate or AWS Administrator SysOps certified.

Other Skills Requirements:

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management Skills which are good to have / optional

6. CAT2 clearance is required before onboard.

Responsibilities :

• Responsible for delivering Corporate IT MES System changes and enhancement from analysis to solution design to development adhering to Project management methodology and change management.
• Responsibility include system monitoring, troubleshooting, problem resolution and coordination with end user and site co-ordination.
• Able to identify improvement areas and implement improvement plan by close engagement with site business stakeholder and system owner.
• Provide cross-functional leadership (for senior position) and vendor or internal interaction to troubleshoot, analyze and develop solution for problem involving integrated systems.
• Provide training to enable 1st line support equipped with appropriate knowledge/skill to provide frontline operation support for production.
• Develop technical or training material as needed.
• Independent individual with good time management of own tasks and deliverables.
• Strong communication skills and able to lead sites using Corporate MES system.
• Understanding of IT Security, ISMS, Governance and Compliance. Also able to understand IT Disaster Recovery Plan (DRP) and Business Continuity Plans (BCP)
• Coordinate and collaborate with sites IT on projects and initiatives.
• Perform any other duties assigned by the company.

Requirements :

• Bachelor Degree in Computer Science, Information Systems, Engineering/ equivalent
• Minimum 5 years’ experience in hand-on in software application development.
• Proficient in PHP, JavaScripting, Node JS and Angular JS development with PLSQL scripting in Oracle environment.
• Experience in handling manufacturing operation especially in Electronics Manufacturing and MES systems.
• Experience with DotNet VB application development will be preferred.
• Experience in administering and managing Linux and Oracle environment.

Fujifilm Business Innovation Asia Pacific is seeking a dynamic and highly motivated Senior Systems Analyst (Business Intelligence) to provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP), and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems. In this role, you will participate in implementation-enhancement projects to plan, coordinate, and liaise with users on system requirements gathering, solutions, design, and documentation.

The primary focus will be on in-house developed applications, supporting in areas of business operations, KPI reporting, and business analytics.

If you are a skilled professional with a strong background in Data Warehousing and BI tools, we would like to encourage you to apply.

RESPONSIBILITIES & TASKS:

As a Senior Systems Analyst, your responsibilities will include:

Key Accountabilities:

• Design BI Architecture in Azure Cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from a technical perspective
• Drive user discussions and conduct workshops to facilitate information-gathering
• Perform a feasibility study to ascertain the area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional and technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plans and scripts
• Conduct testing on developed solutions to ensure compliance with user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training and user acceptance testing
• Ensure proper deployment of changes to the production environment in accordance with internal procedures
• Collaborate and initiate change with business users to provide improvements to standardize system processes and propose business solutions meeting business needs/requirements. This involves a good collaborative effort with staff members from cross-functional areas (e.g. sections, departments, and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to the reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance, and project work
• Ensure full compliance with company policies, internal procedures, information security, and JSOX audit requirements for all work performed
• Other duties as assigned by the supervisor

Daily Support:

• Dedicate about 30% of your time to daily support activities
• Provide 24x7 systems support according to the business units’ SLA of the Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance with SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of the time to change request fulfillment activities
• Manage full change order fulfillment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of your time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation/enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME's, and other vendors as and when required by the project and ensure delivery of projects in accordance with project KPIs
• Project activities include but are not limited to requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

Qualifications, Skills, and Experience:

To succeed in this role, you should possess the following qualifications, skills, and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in an IT lead role in project/support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT-related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile Certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse, and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security, and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modeling, reports, and dashboard development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge and experience in designing and developing a flexible & and scalable BI model that can cater to business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics and reporting in areas of Finance, Supply chain, Sales and distribution, Service CRM
• Good knowledge of application deployment and solutions
• Excellent understanding of data mining, data visualization, and statistical modeling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing/documentation
• People-oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics and integrity
• Change adaptability, flexibility, ability to work under pressure or tight deadlines

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

Role: Application Support Lead

Experience: 10+ Years

Responsibilities:-

• Drive the team to monitor, triage and resolve the incidents and service requests raised by the user for timely response and resolution in production support environment.
• Troubleshooting skills for resolving issues/incidents and requests raised by users in a production support environment.
• Maintain a comprehensive understanding of the landscape of services across domains.
• Refine realtime observability and metrics to improve visibility of the full stack environment.
• Design and configure DevOps pipeline working with the Client and Project teams.
• Define, articulate, and drive automation activities.
• Acts as SME to senior stakeholders and /or other team members
• Responsible for ensuring that project SLAs and KPIs are met.
• Identify and define necessary system enhancements, including using script tools and analyzing/interpreting code.
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems.
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions.
• Drive the major incidents (P1/P2) to closure following the major incident management process of the customer.

Experience:

• 10 - 14 yrs experience in application (L2) support.
• Experience in ITIL processes.
• Experience in Microservices, Docker, Github, Jira.
• Experience in PagerDuty, SumoLogic.
• Strong understanding of AWS Cloud services.
• Building and maintaining tools to automate application deployment, performance tuning and monitor operations.
• Hands-on experience with scripting languages such as Ansible, Terraform.
• Strong implementation experience using Continuous Planning, Integration, and Deployment tools like GitHub and Containerization technologies like Docker, Kubernetes etc.
• Good communication skills and ability to articulate technical issues/requirements.
• Functionally decompose complex problems and identify solutions and understand the system interdependencies and limitations.
• Drive the team to ensure that the day to day issues are logged and addressed promptly and create/track the progress of incidents, service requests and problem tickets and meet SLAs.
• Work with customers in providing updates to the queries and driving reviews and discussions on incidents/issues and weekly/monthly governance.

Responsibilities:

Work across all aspects of data from engineering to building sophisticated dataset and visualizations

Analyze and interpret large volumes of transactional, operational and customer data using proprietary and open-source data tools, platforms and analytical tool kits

Use data to provide value-added analysis and reporting on operations, and risk domains.

Manage process enhancements and build data visualizations to monitor the effectiveness of enhancements

Translate complex findings into simple visualizations and recommendations for execution by operational teams and executives

Support day to day operations and promote a data-driven decision-making culture

Be part of a fast-paced industry and organization where time to market is critical

Willing to work on alternative hours (e.g. work on evenings to connect with teams based in different jurisdictions)

Requirements:

Master in a quantitative discipline, such as Mathematics/Statistics, Actuarial Sciences, Computer Science, Engineering, or Artificial Intelligence.

A self-driven team player with the ability to quickly learn and apply new tools and techniques such as proprietary analytical software, data models and programming languages

A natural curiosity to identify, investigate and explain trends and patterns in data and an ability to analyze and break down complex concepts and technical findings into clear and simple language for communication

A passion for Emerging Technologies related to Blockchain

About the Client

Our client is one of the reputed firms in Singapore

Responsibilities

• Responsible for the overall system analysis activities; ensures high quality deliverables and meeting project schedules.
• Address and resolve functional as well technical issues relating to the platform
• Ensure functional knowledge is propagated downward to the project technical and QA teams so that quality testing is conducted and followed through
• Support during testing phase of delivery to ensure the functional requirement is delivered
• Engage with system vendors to ensure business requirements/functionalities are clear for delivery throughout the end-to-end project implementation phases

Skills/Requirement

• Experience in Temenos Wealthsuite / T24 product
• Hands on working experience in Triple A is a must
• Experience in delivery of Private Banking solution and hands-on experience on at least 1 end-to-end application delivery
• Experience in Unix/Linux shell scripting
• Experience in application solutioning as well as code review
• Experience in end-to-end application delivery management in ensuring quality delivery
• Experience in application delivery in ensuring full compliance of Bank’s policy and standard
• Experience in Temenos Wealth suite / T24 products integration with good understanding of n-Tier application architecture concepts

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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Responsibilities :

• Responsible for performing daily SAP helpdesk support, trouble-shooting on SAP reports and EDI/B2B issues for local & regional operations.
• Responsible for all SAP ABAP development, EDI and B2B-BizTalk development and enhancement.
• Perform SAP Helpdesk support, trouble-shooting and debugging.
• Perform SAP ABAP development changes.
• Perform SAP Sap script / Smart forms changes.
• Perform SAP EDI / B2B – BizTalk support and development changes.

Requirements :

• Degree in Computer Science, Information Systems or equivalent, with 3-5 years’ relevant experience.
• Prior experience in SAP Abap reports using ALV, dialog programming, BDC, Layout sets, LSMW and Data dictionary.
• Experience in User Exits, Enhancement points, BADIs and BAPI is a must.
• Experience in EDI / ALE and work flow and any middleware and B2B applications.
• Professional SAP Certification will be advantageous
• Any prior experience working with EDI / ALE and work flow and any middleware and B2B applications.

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Job Summary

To provide IT professional SAP Basis for Venture group companies and Support day-to-day system operations. Responsible for system configuration, administration, monitoring, and troubleshooting SAP environment. Provide technical support and leadership for SAP systems, which can include implementing standards and requirements, overseeing upgrades, establishing processes for monitoring performance, and system configuration, design, and application.

Responsibilities :

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Venture Group wide.
• Responsible to manage SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Direct reporting to IT Manager and work closely other IT pillar.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.

Requirements :

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• Minimum 5-7 years of relevant of SAP consulting or manufacturing industry experience.
• Basic knowledge on SAP NetWeaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Willing to travel to support subsidiaries in regional countries if required
• SAP Basis ECC / S4Hana environment

We are looking for a System Analyst specializing in Business Intelligence.

• 5 days work week (Mon - Fri).
• Basic salary up to $7,200.
• Be part of nation-wide initiatives.

Responsibilities:

• Collaborate with stakeholders to understand business needs and translate them into technical specifications.
• Conduct thorough analysis of data sources and business processes to identify opportunities for leveraging BI solutions.
• Develop and maintain data models, ETL (Extract, Transform, Load) processes, and data warehouses to support BI initiatives.
• Design and implement dashboards, reports, and visualizations using BI tools such as Tableau, Pyspark, Azure Databricks or similar platforms.
• Provide technical support, training, and documentation to end-users on BI tools and solutions.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience (6 years) working as a System Analyst, BI Developer, or similar role in Business Intelligence.
• Strong knowledge of BI tools such as Tableau, Pyspark, Python, SQL Programming, Azure Databricks or similar.
• Experience with ETL processes, data warehousing, and data integration techniques.
• Understanding of business processes and the ability to translate business requirements into technical solutions.

Interested candidates may apply via email to [email protected] (indicating Job ID J43349 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Simei

Work Service Area: Ang Mo Kio / Hougang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Summary

The Lead System Analyst - Business Intelligence is responsible for providing relevant foresight, drilled down qualitative analysis and forecasts for better decision making of the teams he/she is partnering and closely with colleagues to develop effective solutions for customers using the DW and BI applications.

Duties and Responsibilities

• IT Business Partnering – Analytics & Reporting
• Engage with stakeholders in order to understand their business processes, imperatives, constraints and priorities
• Build, develop and maintain automated reporting systems, dashboards and performance metrics that support key business decisions
• Discover insights that will guide strategic decisions and uncover optimization opportunities by using advanced analysis techniques
• Examine, interpret and report results of analytical initiatives to team members/stakeholders.
• Prepare relevant presentations, reports and analysis to provide foresight to local, regional and global management.
• Understand how the data is generated throughout the systems (when and how / during which processes and activities / data flows)
• Manage the development pipeline for fast solution delivery
• Design, develop and deploy data analytics solutions for company – Data visualization, Data Source & Data model designs
• Communicate developed data analytics solutions to the organization
• Monitor usage patterns and remedial initiatives to entrench usage
• Perform deep data investigation into data incident issues. This is needs a good combination of knowledge of company data & business model, source application systems and data transformation processing
• Case management of data investigation support requests
• Any other duties as requested
• Provide BI expertise and ensure standard quality of BI outputs
• Manage providing system functionality, dashboards and other reporting deliverables from business requirements and to carry out both functional and account management duties

Requirements

• Degree in Computer Science, Business Technology or equivalent.
• Solid experience in designing solutions across different business function
• Strong Financial acumen
• Experience in working with Datalake, managing data flows that integrate information from various sources into a common pool implementing data pipelines based on the ETL model.
• Strong Tech lead in Development, problem-solving skills, and algorithms.
• Solid expertise in Data Analytics tools & technologies – Power BI, Tableau, Azure Data warehouse or equivalent, SQL, Python, R-Language, SAP DW.
• Developing end to end data analytic project with Azure Cloud data extraction, modeling to visualization in logistics, warehouse and supply chain management environment
• Strong competency in building complex data marts using SQL and Python; developing end to end data analytic project with modeling to visualization in logistics, warehouse and supply chain management environment
• Min 5 years of experience creating complex reports and dashboards in Power BI, (or similar)
• Experience in interactions with senior management
• Preferred experience in Aviation, Logistics and Transport industry

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

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1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

Key Responsibilities

• Lead on the initiation and scoping of new projects.
• Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project.
• Create a compelling case for change with a detailed business case, developing a consistent approach to business case development and tracking.
• Promote and encourage a highly collaborative, engaging, and inclusive working practice and culture within the team and throughout the organization.
• Manage stakeholder relationships, establishing and meeting of stakeholder objectives up to and including CXOs.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Identify business problems/opportunities and define the most suitable approach to ensure that recommendations fit with strategic business objectives.
• Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Ensure customer needs are understood and met by the team. Apply strategic thinking in how to provide the best service for the customer.
• Provide business process design and documentation expertise, recommend business process and/or system improvements using formal and informal techniques. Lead the development and implementation of these improvements/new processes.
• Provide guidance and feedback on how to improve the quality of the business analysis team and ensure that changes implemented result in a positive customer outcome.

Experience

• 15+ years of experience building and developing business solutions
• 5+ years of experience in developing business analyst’s team
• Experience of working in an Agile environment – financial services background is preferred
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Management and leadership of a team of 15+ business analysts
• A background of working on technical and non-technical projects from a lead BA point of view.
• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development.
• Target Operating Model (TOM) operational and procedure experience
• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization.
• Expert in business modelling and business process engineering.
• Extensive experience of planning and prioritization of demand to support the organization.
• Excellent communication skills knowing how to deliver effective and engaging presentations at Executive level
• Ability to articulate complex, technical concepts to non-technical audiences, and the ability to think out of the box.
• Experience leading business analysts from a junior level to mid-level and guiding them to follow industry best practice and excel in their role as they grow their career at Prudential Singapore.
• You will also be looking after the business analysis team from a day-to-day managerial point of view, this will involve working with the team to support career development, day to day project assignments and all other administrative leadership duties.

Key Competencies

• High level of drive, initiative, and determination
• Highly adaptable in dynamic environments
• Ability to collaborate with intra-organization and cross-organizational teams
• Ability to manage complex situations and offer transparency
• Ability to deliver concise and effective communications
• Excellent verbal and written communication and personal effectiveness
• Good Microsoft office skills including PowerPoint, Excel, and Project; specifically, the individual must be able to craft excellent presentations relevant to the audience
• High level of self-awareness of capabilities, strengths, and developments areas

Education

• Bachelor's degree in information technology, computer science, business administration or related field; MBA or other relevant degrees will be added advantages