Total 2,513 tech support job vacancies in Information Technology category in Singapore

Handshakes is an award-winning DataTech leader, transforming decision-making through AI-powered insights built on reliable data. We're expanding our APAC presence and seeking a technical powerhouse with a relentless sales drive to join our team as a Tech Solutions Sales Manager.

In this pivotal role of a Tech Solutions Sales Manager, you’ll be at the forefront of orchestrating solutions and cultivating strong partnerships to:

• Collaborate with technical teams and clients to architect customized applications incorporating our data and AI solutions
• Uncover high-potential opportunities in Singapore and across APAC, driving customer acquisition and retention
• Accelerate client onboarding and product adoption by demonstrating the power of our solutions through compelling use cases and value propositions

You are a perfect fit for a Tech Solutions Sales Manager if you:

• Bring more than 8 years of experience in technical product/software sales or pre-sales engineering preferably within APAC markets
• Possess knowledge of big data analytical tools and web applications and have demonstrable experience in designing and architecting technical solutions
• Thive in a hunter role, expertly prospecting and generating leads across diverse verticals within the APAC region

We're not partnered with recruitment agencies. To apply and be considered, apply through this portal or send your resume and a cover letter to [email protected].

Location: Buona Vista
Working Hours: can plan working schedule with supervisors, 3-4 days/week
Pay: $20/hr

Job scope
• To conduct laboratory tests
• To handle samples and testing samples
• To assist in laboratory duties such as equipment maintenance, maintaining inventory, purchase of consumables and preparation of laboratory reagents/supplies, including laboratory cleaning and waste-disposal.

Job requirements
• Must have diploma in science courses
• Must have lab intern experience (Compulsory)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Handle and resolve end to end post-sales queries in Japanese language for non-English speaking clients (in writing) regarding advertising products across email and chat channels
• Own and drive query resolution through collaboration with Product groups to resolve all types of generic, technical or product queries
• Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
• Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
• Manage escalations workflows with internal teams
• Partner with upstream technical specialists to educate advertisers on product features and common issue types
• Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution
• Develop as a subject matter expert across assigned product area and mentor fellow team members

Requirements:

• BA/BS degree or equivalent practical experienc with 4+ years of Technical Customer support or Operations experience
• Business proficiency (written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients via emails and live chats
• Fluent with social media products usage and basic understanding of Advertising industry
• Experience in a Contact Centre/Service program with any Advertising Tech company is a plus

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

→ Experience in Chemical industry is added advantage

→ No experience is welcome, training is provided

→ European Chemical MNC at Loyang (Company transport provided at Tampines MRT)

→ Working hours: 8.30am to 5.30pm, Monday to Friday

→ 10 months contract role to support SAP migration

Our Client is the world's leading chemical company engaging in the development, manufacturing and sale of a wide range of products for agricultural products and nutrition, colorants and finishing products, chemicals, and plastics and fibers for numerous applications in almost all industries.

Objectives: To support the Next Generation Business Architecture (NGBA) Go-Live UAT testing and recipe harmonisation – Project PUZZLE activities.

Responsibilities:

NGBA

• Performs User Acceptance Testing (UAT) pertaining to material master, EHS and quality modules
• Collects, review and ensure the accuracy of input for data upload
• Ensure the successful go-live of NGBA

Puzzle and Lab

• Track and ensure raw material specification are review and uploaded in IRMIS
• Assist Laboratory in performing scale up activities
• Assist in data input of inspection plan result in SAP
• Administrative support for the laboratory (shelf life extension, calibration coordination, COA scanning)
• Assist in the housekeeping of Lab in accordance to 5S standard

Compliance of QMS

• Support in the management of internal and external audits
• Ensure effective closure of non-conformance, corrective action and preventive action through the Non conformance management system (NCM) in SAP.

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Technical Support Engineer - Barcode / Label Printer Products [3770]

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi Road

Salary range: $2500 - $3000 + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving.

What will you deliver?

• Provide pre and post-sales support to Sales personnel, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers
• Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
• Perform design and prepare engineering drawings and documentation as per customer’s requirements
• Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
• Develop automation application-related knowledge, execution with demo setups, and assist in customer conversions by demonstrating domain knowledge and commercial sensitivity.
• Provide technical advice to customers for their application requirements based on latest technology and product offerings. And to provide solution offering updates to customers.
• Review and analyze product configurations and components, perform engineering calculations (if required), including drafting
• Coordinate with Principal vendors on training, product updates and support, etc.
• Handle project documentation
• Build up principal relationship and provide customers’ feedback to principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.
• Provide guidance and mentorship to junior technical support. Act as a subject matter expert on various frameworks used in development of processes.
• Analyse complex challenges and provide innovative and practical solutions to the team.
• Facilitate discussions and brainstorming sessions to find effective resolutions.

Key Qualifications

• Bachelor degree or Diploma in Electrical/ Electronics/ Mechanical/ Automation/Control engineering or related discipline.
• Proficient in Microsoft Office, AutoCad & 3D drawing
• Candidates familiar with Siemens SIMATIC S7 PLC series and Phoenix Contact solutions, automation application experience will be preferred.
• Able to work independently with drive & initiative
• Good team player with ability to work independently and under pressure
• Problem solving, strong analytical skills
• Possess strong communication and interpersonal skills with the ability to provide solution demonstration and presentation to customer.
• Proven track record to build relationships, influence customers at all levels and service-oriented

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities

• Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes
• Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standardization of approachespossible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Assist senior leaders in disaster recovery planning and activities
• Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users
• Support testing for Major Project enhancements or Change Requests if possible
• Create, maintain, and ensure project documentations such as process documents, operations document, etc

Requirements

• Degree in Computer Science, Computer Engineering or equivalent
• Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong competency in IT technologies covering operating systems, databases technologies, etc
• Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
• Installation and setup of retail POS system experience will be an advantage
• Experience in healthcare industry is added advantage

Key Highlights

• Great exposure to the government sector.
• Contract: 11 months
• Nearest MRT: Labrador Park
• Working Hours: Monday to Friday, Office hours
• Salary: Up to $3,450 per month

Key Responsbilities:

• Coordinate with other Biztech group (BTG) teams to gather research requirements
• Support internet research topic on trends related emerging technology
• Collate findings in email briefs & powerpoint slides

Key Requirements:

• Only Singaporean can apply.
• Degree/ Diploma in Mass Communication, IT or equivalent field.
• Experience in researching on digital technologies such as AI/ quantum/ 5G or blockchain is advantageous.
• Skilled in writing and presentation designs will be an added bonus

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Technical Support Engineer | Electrical/Electronic Engineering | Ubi

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi Road

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

!! Part-Time Clinical Lab Tech (3-4 days per week) !!

Contract: 1 year contract (extendable)
Location: Buona Vista
Working Hours: can plan working schedule with supervisors, 3-4 days/week
Pay: 20/hr

Job scope
• To conduct laboratory tests
• To handle samples and testing samples
• To assist in laboratory duties such as equipment maintenance, maintaining inventory, purchase of consumables and preparation of laboratory reagents/supplies, including laboratory cleaning and waste-disposal.

Job requirements
• Must have diploma in science courses
• Must have lab intern experience (Compulsory)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work with global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Responsibility to ensure the 1Help 24x5 telephone systems are effectively manned.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day-to-day incidents or requests from company end users (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices, occasional alternative products).
• iMac Support (Install, Moves, Adds and Changes).
• Project support and potential leadership of project initiatives (Large Scale IT Objectives).
• Basic asset management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge base usage, reference, and collective improvement.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Occasional creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the groups performance.
• Management of project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Onboarding of new employees (work equipment preparation)

• At least Bachelors Degree in Computer Science or others IT related discipline
• Minimum 2 years of experience in IT technical support, preferably in a midsize or larger organization.
• Excellent and professional customer service skills and able to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Experience in supporting Board level Executives directly would be an added advantage
• Good to have experience in supporting for audio visual events
• High level of expertise in both Windows and Apple operating systems, platform software and associated hardware
• Understanding of networking principles and printing environments.
• Understanding of ITIL principles
• Experience in creation of support documentation, guides and manuals
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Excellent teamwork skills and the ability to work unsupervised
• Organized and deadline driven with the ability to track multiple tasks simultaneously

Responsibilities:

· Lead and manage a team of application support specialists, providing guidance, coaching, and mentoring.

· Escalate and resolve complex technical issues related to .NET, Java, and SQL/Database applications.

· Proactively identify and implement solutions to improve application performance and stability.

· Collaborate with development teams to troubleshoot and fix bugs.

· Manage vendor relationships, ensuring timely resolution of support requests and optimal service delivery.

· Build and maintain strong relationships with internal stakeholders, including business users, IT operations, and management.

· Develop and implement processes for continuous improvement of the application support function.

· Stay up-to-date on the latest technologies and trends in application support and related fields.

· Perform other duties as assigned.

Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

· Minimum of 5 years of experience in application support, with at least 2 years in a leadership role.

· Proven experience in troubleshooting and resolving complex technical issues related to .NET, Java, and SQL/Database applications.

· Excellent communication, interpersonal, and presentation skills.

· Strong analytical and problem-solving skills.

· Ability to work effectively in a fast-paced, team-oriented environment.

· Experience with network and infrastructure management a plus.

· Strong vendor management and stakeholder relationship building skills.

· Experience with ITIL or similar methodologies preferred.

• Position : Application Engineer-Sales Support
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $5200 (Depend on experience) + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Perm
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Responsible for engineering, fabrication and performance of small and medium vacuum systems
• Accountable for fabrication cost , supervise fabrication work, performance output and on-time delivery to customer
• Engage customers to evaluate application possibilities, calculate and design vacuum systems and propose suitable solutions
• Select instruments and components to meet customer’s requirement and specification
• Responsible for coordination and performance of large systems where system is built by company
• Provide inside sales support, handle sales inquiries, generate proposals and follow up on quotations and technical clarification
• Supervise and provide guidance to system technician (direct report) to execute system assembly involving pipe fittings, valves, instruments, skid frames, control panel and up to testing and painting.
• Responsible for Final Acceptance testing (FAT) in system production facility and Testing & Commissioning (T&C) at site
• Coordinate with factory, outsource vendors and sub-contractor
• Create G.A. Drawing, P&ID etc using 3-D Solidwork
• Track and report quote activities; participate in Monthly Reporting process
• Execute contract review and clarify with customer where necessary to resolve unclear requirements
• Coordinate with Order Admin team on shipment update and information back to customer

Requirements:

• Bachelor Degree in Mechanical or Chemical Engineering is required
• 3 to 4 years of working experience in application engineering and sales support
• Experiences in systems design can be an advantage but not mandatory
• Familiar with 3-D SolidWorks
• Willing to travel whenever needed (customer site)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

• Position: Data Analyst (Server)
• Location: Jurong West
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $2700 + AWS + Variable Bonus + OT
• Duration: Contract (3-4 months extendable)
• Industry: Logistics - MNC

Responsibilities

• Perform waste walk and time studies in the data server operations and ensure the accuracy of data as assigned.
• Updating the collected data in the standard formats in excel/gsheet.
• Prepare weekly/bi-weekly summary reports using collected raw data, identified problems and caused, and improvement recommendations
• Any other ongoing tasks related to the current projects
• Ability to stay inside data center floors for prolonged periods (2 hours approx.) each time under some level of machine noise

Requirements

• Studies complete or ongoing in Diploma/ Degree in Industrial Engineering, Business Administration or Logistics
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong analytical skills, coordination and reporting skills
• Good communication skills to work with different levels of personnel
• Basic understanding on production processes and information flow would be added advantage.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Responsibilities & Tasks:

• Provide technical, high-level sales and service support for Solar Technology products
• Develop concept and support customer in the areas of commercial and communication products
• Be the technical contact of Singapore Sales and Distribution Department
• Execute sales and customer training
• Carry out training courses for customers
• Visit customers in regular basis to understand the training requirements
• Develop tools for a variety of sales activities
• Assist in activities such as launching, road shows, product positioning, etc.

Qualifications:

• At least a Bachelor's Degree in Engineering with 2 years of experience with renewable energy
• Experience with photovoltaic industry is a plus
• Excellent communication skills
• Willingness to travel onsite and solve technical issues
• Willingness to travel domestically and internationally
• Knowledge in sales and customer focus, good people skills and good self-management skills
• Extensive knowledge of MS Office

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

Your role:

Join us in an engaged and mission-critical role as a SRE L3 Network Engineer in the Network Services team responsible for day-to-day technical and service oversight of the regional Network. In this role, you will provide technical leadership across the network environment specifically across operational activities, major incidents, and problem management, but also across review and advisory activities for implementation projects. Key is that you will also be closely involved in tooling and projects to automate network workflows.

You will work with the architecture, engineering, capabilities own-ers/managers, vendor management and service providers’ teams to onboard new products and rep-resent operations as required to ensure acceptance into service is successfully delivered. In addition, you will manage operational related internal client communication and escalations as needed and proactively drive incident resolutions. We offer a strategic opportunity to work closely with IT leader-ship and a large variety of stakeholders to make a real impact in terms of production stability, continu-ous service improvement and best practice sharing across the environment.

Your team:

We are expanding the regional Network Services team to strengthen its reach across stakeholders. The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambi-tion which is an integral part of our global cultural values.

Your expertise:

You are able to work independently and in collaboration with various stakeholders as part of a global team. You have a curious mindset and are interested to learn and adapt with the ever-changing technologies and requirements in the financial industry.

• minimum of 10 years industry experience with very strong knowledge in network technologies and incident management
• network professional with CCNP/CCIE certification or equivalent level of experience working in a 3rd line infrastructure role along with exceptional analytical, conceptual, problem-solving, and problem management abilities
• troubleshooting skills across all key technologies in En-terprise Data Center and Client LAN Networks (e.g. ACI, VRF, HSRP, VPC, LACP, QoS, Mul-ticast)
• understanding across WAN technologies (e.g. SDWAN, MPLS) & across routing protocols (e.g. EIGRP, OSPF, BGP)
• knowledge of all key network protocols (e.g., TCP/IP & UDP, SNMP, FTP, TFTP, SSH, IPSec)
• experience with Public Cloud providers (Azure, AWS); Cisco products is essential (e.g. Cisco ACI, Cisco DNAC, N9Ks, Cat9Ks)
• experience with WiFi products and technologies (Cisco, Meraki); Network Sniffers (e.g. Wireshark) & Network/Monitoring tools (e.g. Grafana, Zabbix, Splunk, ThousandEyes)

Key Responsibilities

• Execute a project or test cut for Aerospace and PM part
• Doing time study and making a fixture concept for Aerospace and PM HV part
• Provide machine operation training to customers.
• Provide on-site technical support to for pre sales activities
• Actively visiting customer for post sales support
• Preparing Aerospace sample for sales usage
• Runoff for HV PM
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements:

• Diploma/Degree in Mechanical Engineering or equivalent
• 1-3 years of relevant working experience in Aerospace Industry
• Familiar with 3 or 5 axis CAM Programming and Process Development
• Willing to travel overseas for long term

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage