• Co-lead with the Program Manager and manage project from NPI to mass production transfer.
• To ensure NPI project is successfully completed by meeting all specification and requirement.
• Design project plan, execute and completer all tasks within the stipulated time frame and budget.
• Attend tool trial, part evaluation, technical problem analysis and problem solving.
• Liaising internally with project team members and externally with customers on technical matters.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Software Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Preferably 5-10 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies (such as but not limited to C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework, Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

• Working hour: 9am – 6pm (Monday – Friday)

• Company located at Woodlands

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Semiconductor Company

Job Scope

• Software sustaining and continuous improvement of current machine’s software.
• Responsible for software feature development and enhancement based on customer requirements.
• Provide supporting and troubleshooting to on-site software issues.
• Review and update the user requirement documents and operation procedures.
• Collaborate with mechanical, electrical, application team to implement new hardware feature or software feature to equipment.
• Develop and enhance software utilities to improve equipment setup and easy operating abilities.

Requirement

• Degree or Master in Electrical / Electronic / Computer Engineering or equivalent
• 3 – 5 years of relevant experiences in software development
• Hands-on experience with OpenCV or Cognex CVL will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

We’re searching for an Application Engineer (Data Management / Data Migration) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Responsible in data migration process for all phases from data mapping, data Extraction, data Transformation, and data Loading (ETL) in practical with quality
• Requires to manage, and monitor of all data cleansing activities including, support and guidance to business users, support all reporting needs, and data profiling.
• Manage stakeholders and vendors to meet data migration timeline
• Perform data fields / elements mapping with vendor of source data base/tables
• Takes initiative, and drive the data migration project
• Is detailed person ensuring quality and accuracy
• Manage and perform data migration activities
• Plan data migration to meet critical go-live milestones

A little about you:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Experience in data migration and data conversion for a large project
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Able to travel as required

Responsibilities:

• Design cloud systems using services like AWS, Microsoft Azure, or Google Cloud based on client needs.
• Configure, implement, and manage cloud platforms.
• Incorporate external initiatives into the system.
• Oversee and resolve issues with programs on Windows or Linux systems.

Requirements:

• Diploma or Degree in Information Technology or equivalent.
• Minimum of 2 years’ experience designing or configuring Windows or Linux servers.
• Added experience in DevOps and CI/CD techniques is advantageous.

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.

Qualifications

JOB RESPONSIBILITIES

• Investigate, design and develop services
• Integrate, finetune and improve existing ML models and services
• Evaluate existing ML models, services and metrics
• Collaborate closely with other team members to deliver features end-to-end

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent practical experience
• Experience with software development in one or more programming languages (e.g., Python, C, C++, Java)

PREFERRED QUALIFICATIONS

• Experience with applied Machine Learning, including but not limited to training, deploying, serving and monitoring on ML models
• Experience with technologies including but not limited to large language models, large image models, multi-modal models, encoders, classical machine learning models

EmiNET, www.eminet.com.sg

EmiNET is a regional Managed Service Provider in IT, networking, wireless infrastructure, Cybersecurity, Cloud/System/Storage. HQ in Singapore with subsidiaries in Malaysia, Indonesia, Thailand and Vietnam.

We are a strategic partner and reseller of Aruba, Alcatel-Lucent, Cisco and Cisco Meraki, Dell, HPE, Huawei, Lenovo, Microsoft, Palo Alto, Ruckus, Sophos, Symantec, Veeam, Veritas...

EmiNET is expanding its business in Singapore and regionally and is looking for energetic and committed candidates to join us.

Eminet is Aruba PLATINUM Partner and Huawei GOLD Partner

Senior Network Engineer (based on Singapore)

Scope of responsibility

• Provide pre and post sales configuration, technical support to sales team, customers and partners on Wireless, Network, Security
• Detail design for data centres, core, distribution, edge networks, network security, WIFI
• Perform site surveys, POC for customers whenever required
• Installation, configuration, commissioning, tech support of Wireless, Networking, Firewall
• Plan improvement and suggest solutions to reduce network faults
• Plan, prioritise and execute planned maintenance on network to support network growth, address software/hardware defects
• Manage and proactively monitor network for optimum network performance
• Service level improvement on Network through design change, monitoring improvement and capacity management
• Monitor and resolve issues related to network
• Responsible for developing and testing new capabilities for wireless, networking, security, and incorporation them into new products for sales
• Provide level 1&2 support

Requirement

• Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution
• Knowledge of wireless, routers, switches architecture
• Minimum 3 years’ hands-on experience in technical configuration & troubleshooting of Huawei, Cisco, or Aruba Data Centre distribution and switches, wireless products
• CCNP or HCIP or ACMP required. CCIE or HCIP is preferred
• Good project management, configuration, troubleshooting skills
• Good customer interaction, written and oral communication skills
• Ability to work with all levels, and ability to work and contribute in a team or individually

Attractive salary commensurate with experience. Able to start work immediately with short notice.

Astek is proposing an opportunity for Data Engineer (Snowflake/Python) to support our project based in Singapore.

Responsibilities

• Develop data set processes for data modeling, mining, and production.
• Provide BAU support for production job monitoring, issue resolution, bug fixes.
• Collaborate with data architects, modelers, and IT team members on project goals.
• Responsible for requirement gathering, design and development, SIT testing, support UAT and CICD deployment for enhancement and new ingestion pipeline.
• Design, construct, install, test, and maintain highly scalable data management systems, ensuring systems meet business requirements and industry practices.
• Integrate new data management technologies and software engineering tools into existing structures.

Requirements

• Degree in Computer Science/Information Technology or related fields.
• At least 3 years of hands on working experience in building data ingestion pipelines using Python on Snowflake.
• Proficient in Software Development Life Cycle (SDLC) methodology.
• Strong experience in Continuously integrates and deploys data solutions via CI/CD.
• Experience in data warehousing concepts.
• Able to design and implement solution and perform code review.
• Excellent Communication Skills, Verbal and Written, for both internal and external team members.
• Strong problem solving and troubleshooting skills.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

More information about us: https://www.actxa.com

Actxa is hiring for Technical Sales Support Engineer

Internal Code: AX24001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

• Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.
• Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

• Collaborate with the sales team to understand customer requirements and challenges.
• Prepare and deliver technical presentations and solutions to potential customers.
• Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.
• Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.
• Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.
• Address technical post-sales inquiries and issues to ensure customer satisfaction.
• Handle Level 2 support tickets of Actxa products.

3. Proposal Development:

• Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.
• Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

• Offer technical expertise to the sales team to help them address customer objections and concerns effectively.
• Act as a technical resource during the sales process to build credibility and trust with potential clients.
• Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

• Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

• Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

• Build and maintain relationships with key customers to enhance trust and loyalty.
• Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.
• At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.
• Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.
• Excellent communication and presentation skills with good interpersonal and relationship-building skills.
• Sales acumen and customer-oriented mindset.
• Ability to problem-solve and can be very resourceful.
• A natural tenacity, resilience and determination
• Travelling is required for this role.

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Roles & Responsibilities:

• Verify customers’ RFQs
• Design, conceptualize and calculate complex customer-specific solutions for explosion protected areas
• Create techno-commercial quotations, technical customer documentation and drawings
• Support Sales in close cooperation with the corresponding interface areas including but not limited to production, engineering and quality
• Execute, support and monitor orders till shipment including coordination with manufacturing facilities, 3rdparty suppliers and service providers
• Interact with clients and engineering contacts to provide technical, engineering and design support and advice

Experience & Qualifications

• Bachelor of Engineering degree in electrical engineering
• Minimum of five years’ experience with proven records
• Remote I/O with various communication protocol such as Profibus, Modbus & Ethernet IP
• Human Machine Interface (HMI) with Windows OS for Serial and EtherNet communication

Skills and Abilities

• Knowledge about Ex-atmospheres, type of protections, zone classifications, equipment groups
• Knowledge in SAP
• Excellent communication skills, both verbal and written in English. German would be an added advantage.
• Customer focused attitude & teamwork (Responsiveness, Accurate & Customer Friendly)
• Proficiency in office management software (MS Office, MS Project, others)
• Independent and result-oriented
• Ability to work under pressure
• Quick learner and adaptable
• Able to travel occasionally

Responsibilities

• As a team member of APS , your primary role will be to:
• Provide L1/L2 Application support to Front Office users
• Adhere to Service Level objective target
• Ensure adherence to APS support roster in terms of mailbox, webportal and hotline
• Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)
• Escalate timely to Head of APS on possible risks, escalation matters and management issues.
• Review and create application Support knowledge articles.
• Contribute to the continuous improvement plan

Profile

• Bachelors' degree in Computer Science or Computer Engineering
• Total 5+ years of overall IT experience.
• 1+ year experience as L2 support
• Analytical and Problem-solving skills
• Excellent communication skills along with a customer/user-centric mindset
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness

Roles & Responsibilities

• Microservices dev with Java and spring boot; Kafka; MongoDB and MariaDB
• Operations on PCF, OCP, VPC, Jenkins, AWS
• Data engineering with Spark and Python
• Release management
• Excellent tech and business stakeholder management

Requirements

• 7 to 10 years experiences
• Microservices dev with Java and spring boot; Kafka; MongoDB and MariaDB
• Operations on PCF, OCP, VPC, Jenkins, AWS
• Data engineering with Spark and Python
• Release management
• Excellent tech and business stakeholder management

Participate in end-to-end projects for system implementation of Dectica KYC and system integration with other AML systems

Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan etc.

Must Have

• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 10 years of experience in system and software design and UI/UX design

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Role Summary

Part of our client’s Wealth Management function, the position is created to handle Application Production Support (APS) of Internet Banking activities. Candidate will play a major role in handling Incidents, BAU service requests and Application Support activities in shifts.

Main Responsibilities

• Provide L1/L2 Application support to Front Office users.
• Adhere to Service Level objective target.
• Ensure adherence to APS support roster in terms of mailbox, webportal and hotline.
• Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays).
• Escalate timely to Head of APS on possible risks, escalation matters and management issues.
• Review and create application Support knowledge articles.
• Contribute to the continuous improvement plan.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• More than 5 years of overall IT experience.
• More than 1 year of experience as L2 support.
• Analytical and Problem-solving skills .
• Excellent communication skills along with a customer/user-centric mindset.
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness.
• Intermediate proficiency in ITIL practices, Unix OS, SQL, Middleware (Tomcat, MQ) and Software Architecture.
• Basic proficiency in Kubernetes, Autosys or any scheduling sytem, Shell or Python, Jira and Service Now.
• Experience in Private Banking or Asset Management (Plus).
• ELK (Plus).
• Kubernetes certification (Plus).

Job Description:

• To supervise and inspect works
• To maintain essential site records
• To co-ordinate Project until the Project is completed

Job Requirements:

• At least a Polytechnic Diploma in Civil Engineering or equivalent or National Certificate on Construction Supervision (NCCS)
• Experienced in full-time site supervision and accredited with IES/ACES
• Experienced in Process Plants projects will be an advantage

Location of work: Jurong Island / Western part of Singapore

Job Description

• Leading a team to support the business with technical and operations performance expertise and project management capability.
• Collaborate actively on the development and execution of the business unit growth by providing technical expertise and undertake due diligence of targeted processes and sites.
• Optimize and improve the performance of current activities, work on problem resolution, resolve conflicting priorities and meet assignment deadlines within a collaborative environment.
• Collaborate with Corporate T&P to ensure local alignment on global directives.
• Drive and prioritize activity according to the business needs to ensure on schedule completion.
• Continue to develop the technical community within the business unit to ensure that technical and performance standards and KPI's are uniformly applied across the business unit and enable knowledge exchange and employee's development.
• For implementation, provide the overall direction and management of assigned personnel, equipment, subcontractors, applying proper and effective project management procedures and skills.
• Ensure the project or assignment is planned and coordinated according to the required schedule, with strict adherence to health and safety, quality and budget considerations.
• Assist Business Development in preparation of estimates and procedures in planning of projects, financial estimates with a strong focus on operational efficiencies.
• Ensure technical quality and optimal health and safety in all aspects of job performance and compliance per all applicable local regulations and standards and Veolia corporate and Veolia South East Asia’s standards and best practices.
• Actively participate in feedback and post-job evaluation.

Job Requirements

• Engineering degree
• 15+ years post qualification experience, technical or operations
• Relevant experience within Asia and construction implementation knowledge will be an advantage
• Availability to travel within SEA essential

Job Responsibilities

• Prepare drawings using AutoCAD, SolidWorks
• Liaise with staff in overseas factories and prepare technical product drawings for marketing purposes such as proposal cut sheets, installation drawings, user guides & instruction manuals
• Prepare technical product specifications/drawings for the purchasing team to communicate with the supplier and liaise with the supplier whenever technical information is requested
• Prepare multiple versions of designs for review by engineers and architects
• Document and file on 2D and 3D product drawings & renderings
• Implement changes to engineering drawings when necessary
• Other ad-hoc job duties as assigned

Job Requirements:

• 1-2 years of relevant working experience
• Completed minimum 1-year working/industrial attachment experience in construction-related or technical product field is a bonus
• Hold a minimum qualification of a Higher Nitec/Diploma in Mechanical Engineering/Design Engineering or equivalent
• Have prior technical experience in using AutoCAD, SolidWorks, or Rhino 3D candidates without formal qualifications will be considered
• Other software such as Photoshop, Illustrator, 3D Max, Revit (BIM), and SAP is an added advantage
• Be able to read architectural, structural, ID, and M&E trading drawings

Responsibilities and Qualifications:

• Over 5 years of hands-on experience in OS deployment using SCCM.
• Proficient in MDT, ADK, SCCM, and other industry-standard SOE and Imaging tools.
• Skilled in capturing OS images, creating Task Sequences with boot WIM, PXE, driver updates, and installations.
• Knowledgeable in image building, Task Sequencing, and troubleshooting OSD.
• Managed CAS, Primary Infrastructure with 10,000 to 150,000 endpoints.
• Experience in SCCM application, patch, and OS deployment.
• Gather Windows 10/11 image requirements from customers, considering business, functional, and technical needs.
• Experienced in migrating endpoints from SCCM.
• Proficient in implementing and configuring Auto-Pilot for self and user-driven deployments.
• Resolve any issues related to Auto-Pilot deployments.
• Build SOE lab required for Imaging and POC environments.
• Review, analyze, and recommend desktop GPO changes.
• Convert existing logon scripts to preferences and standard compliance rules.
• Review and optimize existing logon scripts to improve performance according to business requirements.
• Create image documentation, test use cases, and develop custom scripts for SOE building.
• Proactively detect issues with the image and troubleshoot unforeseen issues with image and machine builds.
• Coordinate with Client SME for image testing and sign-off.
• Deploy signed-off images to production deployment servers and endpoints.
• Expertise in Windows 10 migration, user data migration, and related technologies.
• Proficient in OneDrive and Office 365 Products.
• Excellent communication and interpersonal skills.
• Ability to manage transitions and support multiple accounts.
• Lead teams and resolve team members' queries effectively.
• Willingness to learn and adapt to changing business environments and new technologies.
• Proficient in Active Directory, Azure Active Directory, and Windows Servers.
• Good understanding of networking concepts.
• Knowledgeable in VB scripting or PowerShell scripting.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Key Responsibilities:

• Develop and deploy energy management applications on cloud infrastructure (e.g., AWS, GCP or Azure etc)
• Working with databases such as PostgreSQL, NoSQL databases, and search engines such as MongoDB, Cassandra, and Elasticsearch
• Integrating field devices working on different industrial protocols such as Modbus, OPCUA, IEC104
• Handling and integrating different components in cloud computing infrastructure and platforms.
• Benchmarking the developed solutions among different cloud platform tools.
• Development of necessary APIs for energy management applications
• Cloud Security development

Requirements:

• Experience of designing scalable solutions with proficiency in use of data structures and algorithms
• Capability to architect highly scalable edge implementation using open-sourced tools.
• 8+ years of hands-on programming experience with Python, JavaScript, Golang, or equivalent
• Strong understanding of RESTful API design practices
• Strong understanding of SQL, NOSQL database modelling, and query optimization
• Experience in troubleshooting in a production environment
• Understanding of container-based deployment
• Experience in a cloud-based environment with PaaS & IaaS
• Familiar with IOT protocols and tools such as MQTT, KAFKA etc will be a plus.
• AWS, GCP, Azure IOT runtime experience
• Capability to architect highly scalable distributed data pipelines using open-sourced tools and big data technologies such as Hadoop, HBase, Spark, Storm, and ELK
• Desirable – Deployment practices on AWS, GCP, Azure
• Desirable – Knowledge in energy management systems, micro-grids
• A bachelor’s in computer science, computer engineering or equivalent

Required Key Skills

• Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
• Good knowledge in Cisco IOS
• Good knowledge in implementation and operations support of NAC (network access control)
• Good knowledge in Aruba Clear Pass / Cisco ISE
• Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
• Expert level understanding of the OSI or TCP/IP model
• Provide Level-2 technical support and troubleshooting to resolve issues
• CCNP certification
• Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
• Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
• Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers
• Knowledge on F5 load balancers

Priority Tasks

• Workplace is at customer premises and staff has to follow instituted Workplace securities
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem w.r.t Routing and Switching
• Perform configuration change activities
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
• Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Perform periodic OS upgrade and Patching as and when required.
• 24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
• Provide proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours
• Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
• Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer/IBM
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Maintain the inventory of certificates and install/update/renew certificates as and when required.
• Perform security activities like hardening/periodic health check/ ID validation and other compliance activities as per IBM security policies and standards.
• Maintain/Update IBM inventory list and compliance related databases or similar Databases.
• Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date
• Subscribe to vendor notifications for the managed devices for vulnerabilities and review/validate/apply security patches pro-actively.
• Perform device activation / deactivation as per IBM service activation and deactivation process.
• Maintain the IP address inventory and allocate new IP address when required by business.
• Engage third part vendors to resolve hardware issues and follow up till closure
• Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

Required Key Skills

• Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
• Good knowledge in Cisco IOS
• Good knowledge in implementation and operations support of NAC (network access control)
• Good knowledge in Aruba Clear Pass / Cisco ISE
• Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
• Expert level understanding of the OSI or TCP/IP model
• Provide Level-2 technical support and troubleshooting to resolve issues
• CCNP certification
• Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
• Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
• Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers
• Knowledge on F5 load balancers

Priority Tasks

• Workplace is at customer premises and staff has to follow instituted Workplace securities
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem w.r.t Routing and Switching
• Perform configuration change activities
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
• Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Perform periodic OS upgrade and Patching as and when required.
• 24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
• Provide proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours
• Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
• Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer/IBM
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Maintain the inventory of certificates and install/update/renew certificates as and when required.
• Perform security activities like hardening/periodic health check/ ID validation and other compliance activities as per IBM security policies and standards.
• Maintain/Update IBM inventory list and compliance related databases or similar Databases.
• Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date
• Subscribe to vendor notifications for the managed devices for vulnerabilities and review/validate/apply security patches pro-actively.
• Perform device activation / deactivation as per IBM service activation and deactivation process.
• Maintain the IP address inventory and allocate new IP address when required by business.
• Engage third part vendors to resolve hardware issues and follow up till closure
• Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal