Total 1,764 Information Technology job vacancies in PAS-Wisma Geylang Serai

Position Summary:
The Building and Maintenance Supervisor is responsible for overseeing all maintenance activities within our 7-storey building, ensuring the efficient operation of warehouse, office, storage facilities, air-conditioning systems, passenger and cargo lifts, parking areas, CCTV surveillance systems, and vehicle fleet management. This role is critical in maintaining safety standards, conducting fire safety checks, and ensuring cleanliness throughout the facility.

Key Responsibilities:

• Oversee Maintenance Operations: Supervise daily maintenance tasks for all building systems, including electrical, plumbing, HVAC, mechanical systems, CCTV surveillance, and vehicle fleet.
• Fire Safety Compliance: Conduct regular fire safety checks, ensure compliance with fire safety regulations, and maintain fire safety equipment.
• Cleaning and Upkeep: Ensure the cleanliness and proper upkeep of all common areas, offices, warehouses, and storage spaces.
• Team Leadership: Lead and manage the maintenance team, providing training and guidance to ensure effective and efficient operations.
• Vendor Management: Coordinate with external service providers and contractors for specialized maintenance tasks, ensuring quality service delivery.
• Budget Management: Assist in developing and managing the maintenance budget, monitoring expenditures, and implementing cost-saving measures.
• Emergency Response: Develop and implement emergency procedures and maintenance protocols to address urgent repairs and safety issues.
• Documentation and Reporting: Maintain accurate records of maintenance activities, inspections, and repairs, providing regular reports to management.
• Vehicle Fleet Management: Oversee the maintenance and servicing of the company’s vehicle fleet, ensuring all vehicles are in optimal condition and compliant with safety regulations.

Qualifications:

• High school diploma or equivalent; technical certifications in maintenance, facilities management, or related fields preferred.
• Minimum 5 years of experience in a maintenance supervisory role, preferably in a commercial or industrial setting.
• Knowledge of fire safety regulations and procedures.
• Familiarity with building systems, including HVAC, electrical, plumbing systems, CCTV surveillance systems, and vehicle fleet management.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and attention to detail.
• Effective communication skills to interact with team members, vendors, and management.
• Relevant certifications (e.g., OSHA, Fire Safety, etc.) preferred.

Benefits:

• Competitive salary and performance-based bonuses.
• Health insurance and retirement plans.
• Opportunities for career advancement within the logistics sector.

Application Process:
Interested candidates should submit their resume and cover letter outlining their qualifications and experience to [email protected]

Key Responsibilities: Test Strategy and Planning:

● Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle. ● Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing. Automation and Tooling: ● Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing. ● Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability. Quality Assurance: ● Conduct contract testing with Pact.js to validate interactions between microservices. ● Perform thorough regression testing when bugs are resolved and new features are implemented. ● Collaborate with developers to ensure code quality and adherence to best practices. ● Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays. Cross-Functional Collaboration: ● Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software. ● Participate in agile ceremonies, providing QA insights and contributing to sprint planning. ● Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities. Issue Resolution and Reporting: ● Identify, document, and track software defects using industry-standard tools. ● Conduct root cause analysis for critical issues and implement corrective actions. ● Provide regular reports on QA activities, test results, and quality metrics. Mentorship and Leadership: ● Mentor junior QA engineers, fostering a culture of quality and continuous improvement. ● Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

Qualifications:

Education: ●Bachelor's degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus.

Experience: ● Minimum of 5 years of professional experience in Software Quality Assurance. ● Proven experience with automation testing, particularly using Cypress for E2E testing. ● Hands-on experience with performance testing tools like Gatling and Autocannon. ● Experience with contract testing frameworks such as Pact.js.

Technical Skills: ● Proficiency in JavaScript (TypeScript) and familiarity with Go. ● Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic. ● Experience with AWS services, Docker, and Kubernetes. ● Familiarity with CI/CD pipelines using GitLab and ArgoCD. ● Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis). ● Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch. ● Experience with logging and monitoring tools like Splunk or OpenSearch. Soft Skills: ● Strong analytical and problem-solving abilities. ● Excellent communication skills, both verbal and written. ● Ability to work collaboratively in a fast-paced, agile environment. ● Leadership qualities with the ability to mentor and guide team members

ATS is currently seeking a suitable candidate to assist with the design, build, installation, commissioning and support of automation and control projects for regional manufacturers using different programming languages, which could be both part of a team or individually subject to customer requirements.This role will work from user requirements specifications to create functional design specifications, before taking part in factory acceptance tests, site installation, commissioning, production of operation and training manuals, and customer training. On completion of each project you will serve as part of a support group maintaining deployed systems to ensure their operability within the production environment.

Education (Required)
Minimum Bachelor’s Degree in Computer Science, Computer Information Systems or related field of studyThe right candidate has up to 5 years’ experience in a similar role. Knowledge of Manufacturing Processes, MES & Industrial IT would also be advantageous in this role. An ability to self-manage the delivery of automation projects in line with an agreed FDS is critical to this position. The candidate should be an excellent communicator and be able to present ideas clearly and effectively both internally and externally. Candidates should be motivated and capable of the development and application of skills in new and existing technologies. Enthusiasm and a desire for success are character traits we are seeking as is the ability to show leadership and sensible decision making when required.

Technical Requirements

• Minimum 4 to 6 years of experience in the design, development and maintenance of cross-platform solutions for high-performance, high-availability software systems.
• Excellent Knowledge of PLC, SCADA (Wincc or Ignition) and MES preferable.
• Experience with different databases is essential (MS SQL/ Oracle/ MySQL ...etc.)
• Experience with Machine Communication for manufacturing industries.

Good To have knowledge

• Experience in configuring, building and redistributing of third-party libraries for embedded/Linux and Microsoft Windows.
  - Web Development experience such as HTML5, JQuery, JavaScript, ExtJS, SignalR is a plus
• Mid level of proficiency in Microsoft .NET technologies (C#) Mid level of proficiency in JAVA, ASP .NET and web technologies Windows programming in C#, Visual C++, MS Visual Studio, Visual Basic Experience in the development, distribution and maintenance of software systems for Microsoft Windows. Scripting with Bash/Python.
• Knowledge of MES/Camstar is a plus
• Knowledge of SImaticIT or Opcenter is preferable

Job Responsibilities

• Prepare drawing based on engineer requirement and authorities requirement

• Drawings amendment and drafting in AutoCAD

• Must be able to travel to construction site to gather data and consult with builders and architects, to collect data regarding equipment or to other job site where CAD drawings will be used.

• Reviews engineering data to ensure compliance with the original design plans.

• Ability to work effectively as part of a team or independently with minimal oversight.

• Explain drawing to construction teams and engineers to provide adjustments as necessary.

• Monitor site installation progress and update changes on site Prepare and compile As-Built drawings for submission

• Assist in printing of all drawings as requested by project managers

• Ensure on-time completion of required drawings

• Proficient in 2D & 3D AUTOCAD & other desirable software skills (Autocad Revit, BIM)

Job Requirements:

• Minimum Engineering Diploma or equivalent

• Mechanical or Electrical Engineering background

• Familiar with local submission procedures

• Exposure to ISO / drafting standards

• Be independent, self-motivated and deliver timely

• Perform as a good team player

Main Role and Responsibilities

• Must have exp in media domain.
• Working on back-end CMS Drupal 7, Javascript, and integration of HTML, CSS, site analytics tags, and ads.
• Involved in writing training manual for editors
• Developed labeling system according to product shelf-life
• Created timekeeping parser from biometrics system for payroll

About the role:

SIMBA Telecom has been appointed as Singapore’s 4th mobile telecommunications network service provider and currently we are building Singapore’s newest 5G mobile and fixed broadband network.

To join us and be part of this exciting journey, we are looking for telecommunication professional with transmission and XGS-PON access experience, who also a great team player with right attitude.

The key duties and responsibilities of the role include (but are not limited to):

• Design, plan, and implement the network – IP Routing.
• Lead IP network testing procedures and acceptance tasks, ensuring adherence to quality standards
• Cooperate with different teams to achieve and complete the assigned tasks.
• Performance the network change requests
• Lead and participate in various projects for the IP network service integration, monitoring, maintenance, support, and optimization of all network hardware, software, communication links and routing protocols
• Conduct network audits and assessments of IP networks, identifying areas for improvement and implementing necessary actions
• Liaising with internal/external partner to ensure daily operation and site implementation are smoothly executed
• Providing forecast ETA for IP infrastructure readiness in align with stages of project plan.
• Responsible and responsive character
• 24x7 standby

The candidate should possess the below qualities to fulfil the needs of the role:

• At least 4 years of working experience as an IP Network Engineer
• Bachelor Degree or Diploma specialized in Computer Science, Electrical Engineering, or equivalent
• CCNP or CCIE certification preferred
• Proficiency in IP network engineering, network security, design, operation, and optimization tasks.
• Familiar with Internet, MetroEthernet and IPVPN solutions.
• Experienced on the network products from Cisco, Huawei, and others.
• Essential skills in network routing protocols ISIS, OSPF, eBGP/iBGP, FRR, BFD, LDP, RSVP, VLL and VPLS, L2VPN, L3VPN, QoS, MPLS.
• Proven ISP transit will be a bonus
• Excellent problem-solving, communication, and collaboration skills
• Responsible and responsive character
• Great team player

The Service Manager is responsible for enhancing the customer experience for VVIP clients by fostering strong service relationships and acting as the single point of contact for escalated operational issues.

Key responsibilities include overseeing day-to-day fault management for critical incidents, providing regular updates, and ensuring timely resolutions.

The Service Manager will manage the planned maintenance cycle for critical customer services and ensure service performance aligns with contractual agreements.

The Service Manager will conduct monthly network performance reviews, which involve discussing previous meeting minutes, presenting network availability reports, and developing improvement plans for prolonged outages and recurring issues.

The role requires a proactive approach to managing service levels and continuous improvement in service delivery.

• To achieve a high standard of customer service and retaining the customer-base with a stabilized customer network.
• To achieve a “Good and Excellent” survey score for the customer survey via CE customer survey and CSat customer survey.
• Conduct the network performance review with customer(s) monthly and to ensure that the performance of services to customer as agreed in the contract meet the service level agreement.
• Improvements in the service availability (%) and reduction in fault tickets through implementation of service improvement plans; and improvement in subsequent survey score.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinate approval for maintenance work and notification

Skills for Success:

• Bachelor’s degree in information technology, Telecommunications, Business Management, or a related field.
• Relevant certifications in service management (e.g., ITIL) are a plus.
• Minimum of 5 years of experience in service management, customer service, or account management, preferably in a telecommunications or IT environment.
• Strong understanding of network management, fault management processes, and service level agreements (SLAs).
• Familiarity with network performance monitoring tools and reporting metrics.

1. Experience developing scalable, resilient, and fault-tolerant transactional and distributed systems in enterprise production environments.
2. Highly skilled C# and SQL programmer with an understanding of modern object-oriented programming techniques and design patterns.
3. Ability to learn quickly and deliver high-quality code in a fast-paced, dynamic team environment.
4. A meticulous and detailed-oriented engineer, responsible for writing own functional and unit tests and helping review and test teammates' code.
5. Familiar with Agile development methodology and committed to continual improvement of team performance.
6. Must be able to deliver incrementally and on time.
7. Must be a personable, team player.

• Oversee the in-house IT flow, ensuring high levels of staff satisfaction through timely and effective support
• Assist with helpdesk support tasks
• Coordinate, plan, and oversee IT-related activities and service delivery to ensure seamless operation and alignment with organizational goals.
• Ensure effective project and change management to deliver solutions that meet technical, functional, performance, and business requirements.
• Collaborate with internal teams and vendors to propose comprehensive technical solutions and key performance indicators (KPIs), ensuring vendors meet contractual obligations for successful project delivery.
• Maintain compliance with established enterprise technology practices and project management standards, ensuring quality and consistency.
• Track key project milestones and adjust project plans and resources as necessary to meet team objectives and deadlines.
• Oversee IT assets, inventory, and documentation to ensure accurate records and efficient operations.
• Facilitate communication across all enterprise areas that affect project scope, budget, risks, and resources, promoting transparency and coordination.
• Manage IT procurement processes, including obtaining quotations, entering procurement details into systems, and ensuring efficient procurement workflows.
• Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement.
• Perform additional tasks as assigned by management to support overall IT and project operations.


Requirements
• Bachelor’s degree in computer science or IT
• Minimum 8 years of working experiences in IT service delivery or related
• Experience with Microsoft products
• Demonstrated knowledge in Networking, System Administration, cloud-based infrastructure and Cyber Security is a plus
• Knowledge in IT auditing is an advantage
• Team player who can work independently and work well under pressure
• Resourceful, self-motivated, proactive, organized and adaptable to fast changes
• Good communication skills and able to prioritize tasks effectively

Job Description

As an Application Support Level 2, you will be responsible for the following:

● Manage on-boarding and decommission of applications/servers connected in IIQ Sailpoint

● Build and configure SailPoint built in schedule tasks, aggregation, correlation, provisioning rule,

workgroups and population.

● Develop and deploy new IAM services that comply with IAM procedures and information security

policies.

● Act as Level 2 technical support to level 1, analyse and troubleshoot any technical issues then raise

case and follow up to Sailpoint (Level3 Support) if needed

● Resolve day to day technical issues, including troubleshooting of Sailpoint connectivity issues in

various target applications

● Involve in projects, write test cases and work closely with the internal teams and vendors to

provide status updates on SIT, UAT and highlight any issues which may impact project timelines.

● Resolve any issues highlighted during system integration testing and user acceptance testing

● Communicate the IAM aspects of both the production support and maintenance at the technical

and functional level to maintain or resolve a technical situation.

Qualifications

● Knowledge in Linux is mandatory, Oracle DB, LDAP and Active Directory

● Able to handle and work in production systems and servers

● At least 3-4 years of programming experience in Java, XML, and/or BeanShell.

● Bachelors in Computer science or Information Technology

● At least 3-4 years of experience in CyberArk and SailPoint including experience with IdentityIQ.

● At least 3-4 years of IAM experience.

● Experience developing technical documentation (technical design documents, security architecture

diagrams, etc.)

● Proven ability to work creatively and analytically in a problem-solving environment.

● Strong collaborative skills to juggle multiple tasks within the constraints of timelines.

● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse

technologies and techniques.

● Strong written and oral communication skills.

Responsibility

• Develop cloud infrastructure solutions which includes multi/hybrid cloud design and implementation
• Implementing cloud-native frameworks for enterprise infrastructure
• Develop and implement accordance to cloud adoption framework
• Design, operations, and support of public/hybrid cloud infrastructure with cloud native security paradigm
• Routine daily performance monitoring, analysis and maintenance
• Ensuring the proposed cloud architectures and solutions are exhibit scalability, maintainability, performance, and security and compliant with industry standard and customer needs
• Documentation on SoP, SoW, UAT, internal How-To
• Any other ad-hoc duties assigned

Requirement

• 3-7 years of experience in a technical role in the industry or equivalent experience
• Deep technical expertise on Azure and GCP services and products
• Have experience related to Oracle DB, Mongo DB, PostgreSQL DB, Redis, Kafka, Elasticsearch database platforms
• Understand the concept and technology of integration between systems (REST, SOAP, ISO etc)
• 3 Years DBA experience and above is a big plus
• Experience in cloud-based deployment and management in IaaS, PaaS and SaaS environments
• Experience in Azure, Cloud infra Security Experience and data security
• Certified in Azure is highly desired
• Experience in SRE and Cloud Native DevOps is a plus
• Advance scripting / coding skills for IaC (Terraform / Ansible / Salt)
• Experience in Presales and postsales

1. Handling of complex business problems and proactively working with peers to resolve issues, designing and implementing quality solutions, providing input on the strategy to project team members and solution architects.
2. Research, plan, design, test, troubleshoot, and support enterprise-class, mission-critical systems.
3. Defining scope and benefits, gathering requirements and analyzing data in support of business cases, proposed projects, and systems requirements.
4. Liaising with end-users and process owners to understand detailed business requirements.
5. Communicating the business requirements to the Technical Team.
6. Working together with the Technical Team to design, build and test the system according to the business requirements.
7. Create a test script and expected results to validate the system.
8. Validating system deployments and configuration, validate system-generated data with existing reports.
9. Train the end-users to fluently use the system.
10. Having knowledge in the Singapore energy market is a plus.

Job Description

The role is responsible to design, develop and implement secured application architecture. As an Application Security Manager, you will be responsible for ensuring the security of our applications throughout their lifecycle. You will work closely with development teams, architects, and other stakeholders to implement robust security measures and best practices. This role requires a deep understanding of application security principles, excellent leadership skills, and the ability to effectively communicate and collaborate across teams.

Responsibilities

• Develop and implement application security policies, standards, and procedures.
• Conduct regular security assessments and code reviews to identify vulnerabilities and risks.
• Design and execute security testing strategies (e.g., penetration testing, vulnerability scanning).
• Work closely with development teams to integrate security into the SDLC (Software Development Life Cycle).
• Evaluate, design, and support the build and implement security solutions for Mobile and Web applications
• Provide guidance and support on secure coding practices and security architecture.
• Collaborate with application and infrastructure teams to ensure end-to-end security of applications.
• Provide oversight of application security control metrics
• Deliver Application security training and awareness
• Coordinate red teaming exercise to simulate real-world cyberattacks and assess on defensive capabilities
• Stay up-to-date with the latest security threats, trends, and technologies.
• Communicate security risks and recommendations to senior management and other stakeholders.

Qualifications

• Degree in computer science or related field
• 6-10 years’ experience in the domain of application security and development
• Ideally, you have completed or are about to complete a Security certification (e.g. CISSP, CSSLP, CEH)
• Proven experience in application security, with a strong understanding of web application vulnerabilities (OWASP Top 10, etc.).
• Hands-on experience with security tools such as static analysis tools, dynamic analysis tools, and penetration testing tools.
• Experience in conducting security assessments.
• Solid understanding of cloud security principles and practices (AWS, Azure, etc.).
• Experience desirable with Java, .Net, C++ and IOS/Android development
• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Zscaler Senior Technical Analyst . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description-

We are looking for a Zscaler Senior Technical Analyst with 6-8 years of experience in solutioning, deploying, and supporting Zscaler security solutions, particularly in a banking or financial services environment. The role involves implementing secure internet access and zero-trust network architectures using Zscaler’s suite of solutions, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).

Key Responsibilities:

• Lead the solution design and implementation of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to provide secure internet and application access in line with banking security requirements.
• Design and implement Zero Trust Network Architecture (ZTNA) using Zscaler, ensuring robust security for remote and on-premises users.
• Configure and optimize Zscaler services to protect users, devices, and applications from internet-based threats while ensuring seamless access to cloud and on-prem resources.
• Manage secure web gateways, DNS security, SSL inspection, and data loss prevention policies to prevent data breaches and secure internet traffic.
• Collaborate with network and security teams to implement secure internet breakouts, ensuring high performance and security across multiple branches or locations.
• Provide technical expertise in troubleshooting and resolving complex issues related to Zscaler deployments and integrations with existing infrastructure.
• Monitor and optimize Zscaler performance and security policies, ensuring compliance with banking regulations and best practices for data protection.
• Manage and support policy enforcement, logging, and reporting for internet access control, including integration with SIEM platforms for threat detection and response.
• Act as a key liaison between business units, IT teams, and third-party vendors to ensure successful Zscaler implementation and alignment with business needs.

Required Skills:

• Proven experience in solutioning and implementing Zscaler solutions (ZIA, ZPA), preferably in a banking or highly regulated environment.
• Strong understanding of Zero Trust architectures, secure internet breakouts, and cloud security practices.
• Proficiency in SSL inspection, web filtering, DNS security, and data loss prevention (DLP) configurations.
• Experience integrating Zscaler with existing security frameworks and monitoring tools (e.g., SIEM).
• Hands-on experience in troubleshooting Zscaler performance and connectivity issues.
• Strong knowledge of security and compliance requirements in the banking sector, including encryption and data protection policies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Zscaler Certified Cloud Professional (ZCCP) or similar certifications are preferred.
• Previous experience working in banking or financial services is highly desirable.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Ashwak

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Reporting to the Business Head for International Education with a functional matrix reporting line to the CTO International. This role will work closely with the Product Management, Engineering, Marketing, Finance, and Customer Support & Success teams. This position is based in Singapore.

Key responsibilities:

Strategic Leadership

1. Help define technology vision and strategy of the businesses’ digital education products and solutions, ensuring they align with the market needs, industry standards and broader company goals.
2. Oversee the product roadmap by partnering with Product Management and Engineering to prioritize the development of products, features and tools that meet the customer needs, market demands and business objectives.
3. Identify opportunities for innovation and differentiation in our products.
4. Ensure technology alignment across all areas of the business and with corporate technology roadmap.

Product Lifecycle Management

1. Collaborate with Product Management, Engineering, Marketing, Sales, and Customer Support & Success to ensure smooth end to end product delivery, from ideation to launch, ensuring sustenance and growth.
2. Collaborate with the Product Management and Engineering teams to ensure product delivery on-time, within scope, and meeting the required quality standards.

Marketing & Customer Insights (including Social Media and Digital Marketing)

1. Support Marketing to select and integrate the necessary tools to support digital marketing efforts to enable the marketing team to launch and optimize campaigns.
2. Ensure the infrastructure is in place to collect, analyse, and act upon user data by integrating data pipelines and analytical tools.
3. Use market research, competitive analysis, customer inputs and data-driven insights to prioritize product features and improvements.

Stakeholder Management:

1. Act as the key point of contact for technology product-related communication with senior leadership, including providing updates on product performance, timelines, and strategic direction.
2. Build strong relationships with internal stakeholders (Sales, Marketing, Customer Support & Success) to gather input and ensure alignment with business goals.
3. Work with external stakeholders (Customers, Partners, Vendors) to ensure product-market fit.

Finance

1. Work with Business Head, CFO International and CTO International to forecast and manage the technology budget for the International Education business.
2. Define and manage the digital product fulfilment and entitlements cycle across all relevant business and customer applications.
3. Define and track key product metrics, ensuring products meet performance goals (e.g., customer acquisition, retention, revenue targets).

Customer Support & Success

1. Advise the Customer Support function with selection and implementation of appropriate customer support tools such as ticketing systems, live chat systems, and customer relationship management tools to efficiently handle the entire customer journey.
2. Work with Product Management to ensure technical issues raised by users are addressed by the support and engineering teams.
3. Assist Customer Success in developing the technical solutions that help with customer onboarding, ensuring a smooth and intuitive experience for new users.
4. Select and maintain tools for tracking customer usage patterns, engagement, and progress to enable the customer success team to identify potential issues before they escalate and provide proactive support.
5. Ensure that data flows seamlessly from the platform to customer success dashboards, allowing for real-time tracking of user success metrics (e.g., completion rates, engagement levels).

Data and Analysis

1. Direct the data infrastructure that powers the business, including data lakes, databases, and analytics tools to collect and analyse user data, ensuring that all user data is stored securely and that the business complies with relevant data protection regulations (e.g., GDPR, COPPA).
2. Ensure that all departments (product management, marketing, sales, etc.) have access to actionable insights to help in decision-making based on real-time data and predictive analysis.
3. Ensure that data from various departments (product, sales, marketing, finance, etc.) is integrated into a unified dashboard that allows leadership to track overall business performance and make data-driven strategic decisions.
4. Oversee the development of reporting that allows department heads to generate specific reports based on their needs, whether it’s financial forecasting, product usage trends, or marketing ROI.

Key requirements:

Qualifications

· Education: Bachelor's degree in business, engineering or product design, preferably with an MBA in Systems or Product Management, or equivalent industry experience.

Experience

1. Minimum 15+ years of product development and / or management experience, including at least 3 years in a leadership role.
2. Proven track record of managing the entire product lifecycle from concept to launch and growth.
3. Experience in the Education sector, with knowledge of school-based products and SaaS.

Skills

1. Strong leadership and collaboration skills, with experience working across cross-functional areas.
2. Excellent analytical, problem-solving, and decision-making abilities.
3. Effective communication and interpersonal skills, with the ability to influence and build consensus at all levels of the organization.
4. Ability to balance long-term strategic thinking with short-term execution.

Tools

· Proficiency in ERP Order Management (e.g. Oracle NetSuite, Oracle Fusion, SAP or similar), Product Development and Test Management tools (JIRA, Confluence, TestRail), Google Analytics, SEO tools, Google Keyword Planner, Customer Support tools (Freshdesk, Zendesk etc), CRM applications (e.g. SFDC, NetSuite, Freshworks) and data analytics tools (Power BI).

Job Title: Billing Supervisor (Courier Service)
Location: East
Department: Finance & Sales Operations
Reports to: Senior Management

Job Summary:

• Manage all billing operations within the courier service.
• Ensure accurate and timely processing of sales orders from various channels (emails, phone calls, online portals).
• Collaborate closely with sales and management to optimize revenue generation.
• Perform internal audits to verify sales data integrity.
• Provide analysis of unclosed sales with insights and recommendations.

Key Responsibilities:

Billing Operations:

• Oversee the billing cycle and ensure timely, accurate invoice generation.
• Manage and resolve discrepancies in sales orders and billing.
• Ensure invoices are delivered on time and maintain a professional customer experience.

Internal Auditing:

• Conduct routine audits to verify sales data accuracy and compliance.
• Identify and correct discrepancies, errors, or potential fraud in sales data.
• Maintain data integrity across billing and sales processes.

Sales Analysis & Reporting:

• Analyze sales data to identify trends and areas for improvement.
• Collaborate with management to maximize sales opportunities.
• Provide insights into unclosed sales with detailed remarks and recommendations.

Collaboration & Strategy:

• Work closely with sales, customer service, and management to align billing operations with business objectives.
• Assist in identifying strategies to capture additional sales based on trends.
• Communicate proactively with customers to resolve billing issues and enhance satisfaction.

Sales Closure Support:

• Participate in strategy discussions on customer behavior and sales tactics.
• Track reasons for unclosed sales and provide feedback to management for process improvements.

Key Skills & Competencies:

• Expertise in billing systems, internal audits, and sales order processes.
• Strong analytical skills in sales data analysis and reporting.
• Excellent communication and team collaboration skills.
• Ability to articulate reasons for unclosed sales and provide actionable recommendations.
• Proficiency in billing and CRM software, Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail-oriented with strong problem-solving skills and the ability to work under pressure.

Qualification

• Accounting, Finance, Business Administration, or a related field.
• 3-5 years of experience in billing, sales analysis, or a related role in the courier/logistics industry.
• Preferred experience in internal auditing.
• Strong organizational and multitasking skills, ability to meet deadlines in a high-pressure environment.

Work Environment:

• Primarily office-based.
• Close collaboration with sales, customer service, and senior management.

Interested applicants send your resume to : [email protected]

• Utilize both Waterfall and Agile methodologies, including hybrid approaches, while engaging with stakeholders to gather requirements and develop solutions that leverage Salesforce functionality.
• Configuring and developing customized solutions on Salesforce and related platforms, managing the product backlog, prioritizing business needs, and proposing enhancements.
• Configure and develop customized solutions for demonstrations or proof of concepts as required.
• Skilled in Salesforce configuration (Flows, Security Model, Process Automation, Data Migrations, SOQL/SOSL, Dashboards) and customization.
• Experience in implementing web service integrations and familiarity with CI/CD platforms such as GitLab, Copado, Jenkins, or Ant.

Responsibilities:

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements:

• Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Responsibilities:

• Equipment set up for various systems, conduct testing & commissioning
• Follow up with clients in a timely manner
• Assist Sales Team with Site survey & system design
• Provide support and manage project
• Perform troubleshooting and repair / replace faulty parts
• Provide onsite support to diagnose and rectify problems
• Equipment set up for various systems, conduct testing & commissioning
• Follow up with clients in a timely manner
• Assist Sales Team with Site survey & system design
• Adhoc duties as required

Requirements:

• Experience in Technical Projects, i.e.: upgrade software in comp's products: CCTV
• Able work independently and also with other both indoor and outdoor locations

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

• Team Supervision: Supervise and manage a dedicated team of cleaning staff, ensuring high standards of cleanliness.
• Scheduling & Task Assignment: Create efficient work schedules, assign cleaning tasks, and provide training to staff.
• Inventory Management: Manage and maintain the inventory of cleaning supplies to ensure availability and proper use.

Job duties:

• Overseeing the whole operations and performance of the Company with the size of 60-80 employees;
• Developing and implementing strategies to meet business objectives, building good relationships with customers and key stakeholders;
• Driving the growth, profitability, and overall success of the business;
• Ensuring the compliance with all local regulations.

Requirements:

• Bachelor's/master's degree in business administration, international business, management, or a related field is preferred;
• 10 years relevant experience in managerial role, preferably in multinational enterprise;
• Experience & knowledge in the MEP industry (Mechanical, electrical and plumbing) is highly preferred;
• Strong understanding of business operations, financial management, and market dynamics;
• Strong leadership in effectively managing different teams/different cultures and drive performance, able to develop and implement strategic plans to achieve business objectives;
• Excellent communication skills and cultural awareness to work effectively with diverse departments and stakeholders;
• Strong networking abilities, able to build relationships with both existing and potential new stakeholders and partners.

5-days work week ($1800 basic + OT)

Duties:

• Receive and check incoming stock.
• Loading and unloading of stock.
• Pick & Pack, Labelling before dispatch.
• Liaise with Sales Dept for sales order requirement.
• Conduct stock take in orderly manner.
• Maintaining IT peripherals in good conditions.
• Maintaining warehouse cleanliness and tidiness.
• Other ad-hoc duties.

Requirements:

• Able to start immediate will be good.
• Comfortable to work in warehouse environment.
• Preferably with IT product knowledge will be advantageous.
• Able to carry heavy stock such as IT server, Printer, PCs, Monitors etc. (able to drive a pallet Jack).
• Able to work in fast pace environment.
• Might require OT work based on daily workload.

Staff Welfare:

• Annual Leave of 14-days per year.
• OT Rate at 1.5x.
• Medical Claim up to $300 per year.

Job Description:

We are seeking an experienced Technical Project Manager to join our dynamic team. The ideal candidate will have a strong background in project management, solution architecture, budget management, and process optimization. As a Technical Project Manager, you will play a key role in ensuring the successful end-to-end delivery of projects, meeting customer expectations, and contributing to the growth and success of our organization.

Key Responsibilities:

• Efficiently manage end-to-end project delivery, adhering to timelines and budget constraints.
• Estimate overall project costs, plan schedules, and manage resources effectively.
• Lead the Request for Proposal (RFP) process, defining scope, evaluating vendor bids, and executing successful projects.
• Drive system design and deliver future-proof APIs, contributing to enhanced performance and digital experience across various channels.
• Analyze industry trends and competing products, providing valuable insights for product development and strategic planning.
• Define functions, performance, and API interfaces, preparing comprehensive API requirements documents.
• Implement Agile methodology with a focus on microservices (Java, Spring-boot) for Real-Time Payments/Enquiries, Industry DDA, and Open API.
• Monitor progress, escalate issues as necessary, and promote a collaborative and efficient work environment.
• Review Open-Source Software Security issues regularly, advising on the latest updates, mitigations, or resolutions.
• Ensure smooth production deployments and provide ongoing support, resolving incidents and collecting root causes.
• Lead and mentor a team of professionals across multiple regions, ensuring defect-free enhancements delivery and successful project completion.

Qualifications:

• Bachelor's degree in IT/ Computer Science
• Proven track record with a minimum of 5 years of experience in technical project management.
• Strong experience in solution architecture, API design, and Agile methodologies.
• Excellent leadership and team management skills.
• Effective communication skills with the ability to engage with stakeholders at all levels.
• PMP Certified is a plus

Key Responsibilities:

• Carry out scheduled O&M tasks and ad-hoc maintenance within deadlines, ensuring top-quality standards.
• Conduct routine equipment inspections, completing and submitting checklists promptly to the supervisor.
• Perform preventive and predictive maintenance, ensuring timely submission of records.
• Handle corrective maintenance for equipment breakdowns and submit relevant documents.
• Report equipment issues to the supervisor and assist in implementing fixes.
• Support operational activities as required.
• Perform initial troubleshooting, reporting findings, and assist with advanced troubleshooting.
• Supervise contractors to ensure work meets standards.
• Report any anomalies or potential damages immediately.
• Maintain a safe, clean environment by following EHS procedures.
• Monitor and manage stock levels of parts and supplies.
• Undertake other duties assigned by the supervisor.
• Respond quickly in the event of an emergency, notify appropriate personnel and follow safety protocol

Required Skills/Abilities:

• Conduct system condition assessments.
• Estimate labour for complex mechanical installations.
• Develop expertise in assigned equipment.
• Demonstrate leadership and client management skills.
• Proactive, independent, able to work under pressure with minimal supervision.
• Strong communication skills and a positive mindset in a fast-paced environment.

Education and Experience:

• Diploma in engineering (mechanical, electrical, or industrial).
• Minimum 3 years' experience in facilities engineering or similar.
• Knowledge of fire alarm systems, vehicle barrier system and emergency response system.
• Understanding of building regulations and health & safety.
• Strong communication skills, able to work well with non-engineering colleagues.
• Problem-solving skills with the ability to troubleshoot on the spot.

Key Responsibilities:

• Participate in end-to-end projects for system implementation of AML KYC system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards
• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, perform environment setup, involve in solution design and development works to meet project requirements
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested Implement project change request and in accordance with deployment schedule
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization

Key Requirements

Must Have

• At least 5 years of experience / knowledge in Red Hat Linux, Unix Shell Scripting, Java, Jboss/Weblogic/Tomcat
• At least 4 years of experience in Cloudera Hadoop/Hive/HBase, System Interfaces (SFTP, FTP, API, Rest, SOAP), environment setup, BitBucket/Git
• At least 4 years of experience of coordination with cross technical team
• At least 3 years of experience in SQL, MariaDB/Oracle, Jenkins/DevOps CI-CD, Control-M
• Ability to multitask effectively and handle large amounts of data, Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• • Experience in JIRA, Aldon
• • Experience in Python, Data Engineering