As a L1 Application Support Engineer, you will play a crucial role in ensuring the smooth operation in supporting the operation in smart nation projects.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)

Working Location: South

Salary Package: Up to $4K + AWS + Attractive Employee Benefits

Key Responsibilities:

• Lead a team of application helpdesk agents, providing guidance, support, and mentorship.
• Provide advanced technical support for various applications, including troubleshooting and resolving issues.
• Utilize tools such as Jira and ServiceNow for ticket management and workflow automation.
• Coordinate with other IT teams to resolve complex issues and improve support processes.
• Develop and maintain documentation for troubleshooting procedures and support processes.
• Monitor and analyze helpdesk performance metrics to ensure high levels of customer satisfaction.
• Conduct regular training sessions for helpdesk agents to enhance their technical skills and knowledge.
• Serve as the escalation point for unresolved technical issues.
• Involve in the creation and processing of SOP.

Requirements:

• Diploma in computer science or information technology field or related field.
• Minimum 4 years of proven experience as a Application Helpdesk Agent or in a similar role.
• Experience in application support, Jira, ServiceNow, or similar tools.
• Good to have both web and mobile application support experience

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data not required at this application stage.

• To withdraw consent, email [email protected].

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Maeve Wong - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Job Description

Responsibilities:

• Collaborate with healthcare providers, clinical staff, and IT teams to gather, document, and analyze requirements for the EpicCare Ambulatory EMR system.
• Work closely with the Epic implementation team to ensure the successful deployment, configuration, and optimization of the EpicCare Ambulatory EMR system.
• Analyze existing clinical workflows and processes, and recommend modifications to improve efficiency and patient care within the Epic system.
• Assist in configuring and customizing the EpicCare Ambulatory EMR modules to meet the specific needs of healthcare practices, ensuring alignment with clinical and business objectives.
• Develop and execute test plans, scripts, and scenarios to validate system functionality, data integrity, and workflow alignment. Identify and resolve any issues or discrepancies.
• Provide training and ongoing support to end-users, ensuring they are proficient in using the EpicCare Ambulatory EMR system. Develop training materials and documentation as needed.
• Analyze clinical and operational data within the Epic system to generate reports and dashboards that support decision-making and continuous improvement initiatives.
• Act as a liaison between clinical staff, IT teams, and management, ensuring clear communication and understanding of project requirements, timelines, and outcomes.
• Ensure that all EpicCare Ambulatory EMR implementations adhere to relevant healthcare regulations, data privacy standards (such as HIPAA), and organizational security policies.
• Stay up-to-date with the latest developments in EpicCare Ambulatory EMR and healthcare IT, recommending system enhancements and process improvements to optimize clinical and operational performance.

Requirements:

• Bachelor’s degree in Healthcare Administration, Information Technology, Business Administration, or a related field.
• 3+ years of experience as a Business Analyst, with a focus on EpicCare Ambulatory EMR systems.
• Proficient in EpicCare Ambulatory EMR, with hands-on experience in system implementation, configuration, and support.
• Epic certification in EpicCare Ambulatory or other relevant Epic modules is preferred.
• Strong understanding of clinical workflows, healthcare operations, and the ability to align EMR systems with clinical needs.
• Familiarity with healthcare IT systems, data analysis tools, and experience with software development lifecycle (SDLC) methodologies.
• Excellent problem-solving skills with the ability to analyze complex healthcare processes and systems, providing innovative solutions.
• Strong verbal and written communication skills, with the ability to interact effectively with clinical and technical stakeholders.
• Experience in project management or the ability to manage multiple tasks and projects simultaneously within a healthcare environment.
• Ability to work collaboratively in a team environment and build strong relationships with clinical staff and other stakeholders.
• High level of accuracy and attention to detail in all aspects of work, particularly in system configuration and data analysis.
• Ability to quickly learn new technologies and adapt to changing healthcare environments and regulations.

EA Number: 11C4879

1. Job Purpose

To deliver outstanding and professional service to Bank’s Wealth segment customers who visit Bank’s Centres (MBFC, Ngee Ann City, Siglap) for their banking needs.

To ensure a seamless and differentiated customer journey for our Wealth customers with the intent to deepen customer relationship and business sustainability.

2. Key Accountabilities

• First Touch (Face of Bank) to receive and welcome customers.

• Digital Advocate to educate customers to bank digitally

• Drives Service Excellence focusing on customer satisfaction-

customer wait time, problem resolution, customer feedback and error

rates.

• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, Digi-banking and cards related request

etc.

• Collaborates with team members and working partners for problem resolution.

· *Staff will be assigned to a main centre but subject to relief other bank branch Centre when the need

· Lively/Bubbly

· Keen to learn

· Digitally Savvy

· Provide service with a smile

· Customer service experience or are customer facing would be preferred

Job Description:

Functionally reports to the Service Build Engineering Lead under Group Infrastructure Platform Services, the Build engineer will be responsible for detail design, build, post provision support and continuously optimize and automate the end-to-end build and provisioning process in accordance to the bank standard.

This role will support and collaborate with Design, planning, solution architect, application and Development teams on infra build requirements, standards and the use, optimization and troubleshooting of all features in Oracle, SQL and Maria database & its tools.

This role will participate in technical discussions to share ideas and provide feedback in continuing the improvement of the Service Build Engineering team in areas such as Optimization, automation, cost savings, technology adoption & operational efficiency.

Key Responsibilities

§ Oracle/SQL/ MariaDB Database software installation, upgrades and maintenance

§ Resolve build issues with database or related third party products

§ Take initiatives to enhance current workflow and process

§ Maintain database security & compliance and ensure Database is Hardened

§ Manage project timeline and issue remediation efforts

§ Take care of DB Performance Tuning, Query Optimization during build phase

§ Monitor and troubleshoot Oracle & SQL Server related CPU, memory, I/O, disk space and other resource contention.

§ Strong experience of backups, restores, recovery models, database shrink operations, DBCC commands

§ Handle project queries promptly, meet deadlines and co-ordinate with multiple infra teams effectively

§ Should be willing to take up any role in the team when need comes without any hesitation

Key Requirements

§ Min. 5 years of experience in installation and setup from scratch of various versions of Oracle Database & Microsoft SQL Server is a MUST.

§ Strong understanding of Database architecture

§ Proven skills and experience in setting up HA/DR solution for Oracle (RAC, DG & ADG) and SQL Server (Always ON)

§ Knowledge in Operating Systems like windows and Unix

§ Experience in raising Technical SR with Oracle/ Microsoft in case of any issues/bug fixes

§ Strong Experience of RMAN, expdp/impdp

§ Experience in evaluating and installing new software releases and patches

§ Experience in developing and executing database security policies, procedures

§ Must take initiatives to automate manual Database work

§ Able to document all the process and checklists clearly and keep them up to date

§ Proven skills and experience in managing complex problem solving and incident management related to Oracle DB and Microsoft SQL Server

§ Ability to work in a team

§ Excellent communication and mail writing skills

Job Description:

• Conduct audits, administer surveys, and prepare reports according to audit standards.
• Assess risks, identify issues, and suggest mitigation strategies.
• Provide written reports to the site manager with findings, improvement areas, and recommendations.
• Handle administration duties as needed.

Requirements:

• Minimum Higher Nitec in any field
• Technical knowledge in M&E would be an advantage
• Good writing skills
• Strong organisational, analytical, and planning skills
• Proficient in Microsoft Office.

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is from Medical industry. They are looking for a Software Engineer to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties Software QA Engineer:

• Verify user applications and server-side components to meet requirements and specifications discreetly.
• Execute Unit, Regression, Integration, Performance, and System Tests confidentially.
• Collaborate with developers to resolve issues arising from test procedures and results while maintaining confidentiality.
• Take ownership of assigned modules and projects discreetly.
• Manage defect tracking and implement solutions confidentially.
• Update tasks in OpenProject privately.
• Maintain and backup databases as needed, ensuring data security discreetly.
• Participate in software design reviews and create confidential test reports for releases.
• Review software documentation for technical accuracy while maintaining confidentiality.

Requirements:

• Diploma/ Degree in IT or Computer Science.
• Min 3 years of working experience in relevant industry
• Experience in SQL, JENKINS and TestComplete

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Liaise with Managers/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistics to connect the spares to the vessels.
• Tally accounts and issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owner's asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotations from suppliers.
• Prepare purchase orders and delivery orders/ proforma invoices/ packing lists, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for the supply of spare parts and repair services to vessels at convenient ports.
• Document filing/printing of invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling inquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors' costs/ take approvals for added costs from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications

• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year's working experience preferably in Shipping Industry/Marine Repair Companies.

Responsibilities

• Deep knowledge of the use of the product and its installations.
• In-depth knowledge of the products involved in intrinsic safety and functional safety applications.
• In-depth knowledge of safety systems (PLC / DCS) and of the dynamics relating to the applications of the process industry, for the development of possible technical solutions to be proposed to the customer.
• With the R&D Manager for the resolution of problems related to the standard and non-standard use of products and exchange of technical information on applications and customer requests for the development of new products.
• With the Sales Managers to interface directly with the customer to show the technical characteristics of the products through personalized presentations or webinars.

Qualifications

• 2+ years' of technical support experience
• Bachelor or diploma in Electrical and Electronics preferred
• Customer service oriented
• Strong written and verbal and troubleshooting skills

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description

• Monitor system and batch job processing; perform 1st level problem determination and resolution; and timely escalation of issues and critical alerts,
• Assist System / Application Support engineers for system and / or batch jobs recovery,
• Setup and maintain the monitoring maintenance policy for system undergoing maintenance, to stop and resume the monitoring and alerts,
• Work closely with System / Application Support engineers in improving the system and batch monitoring and alerts,
• Participate in the Daily Operations meeting and prepare Health Check report,
• Coordinate with the Change Manager on the communication to the client for the start and end of the change activities,
• Provides 24x7 rotating shift roster support on eight (8) or twelve (12) hours duties. To support/ assist in extended support and / or swap of duties when there is a need such as stand-in for colleague on medical leaves and/ or support to major production issue, etc. and
• Conformance to the established standard operation procedures.

Requirements

• Has an analytical mindset and able to understand business and functional concepts
• Proactive, self-driven and able to work under pressure with a high sense of urgency,
• Ability to work effectively both independently & within a team and
• Comfortable interacting with both internal and external stakeholders.
• Experience with working in a ticketing system,
• Experience with monitoring tools and writing scripts for automation and
• Possess SQL knowledge and capable of constructing basic SQL queries

My client within the tech space is hiring for a Senior Legal Counsel - APAC

The Role

• Acting as a Legal business partner for all in-region commercial transactions, with a strong focus on sales in Singapore.
• Structuring, negotiating and drafting sales, partner and vendor contracts and related agreements which can range from standard contracts to bespoke, complex and enterprise transactions.
• Advising sales leaders and other business team members on general legal and contract specific issues and risks, their impact and mitigating actions.

To Qualify

• Degree in Law with minimum 5 - 8 years of experience in related field is required
• Excellent legal & contract analytical skills with a good eye for detail
• Excellent drafting capabilities and negotiation/ communication skills

To Apply

If you feel your experience and professionalism can make an impact with this firm, please submit your details resume to [email protected]

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided.

*Only shortlisted candidate will be notified.

Registration No. R1658237 | EA License No. 11C3510 | Drake International

You may also register at our company website https://sgjobs.drakeintl.com/jobs/

Or like us on Facebook www.facebook.com/drakesgtemp/ for more job opportunity!!!

Description

The primary responsibility of this position is to support the Head, Risk & Prevention to provide efficient and effective risk and control governance and management for Technology-related areas for the Head, Group Wealth Operations & Technology Office. The Risk Manager will assist with handling of technology / operational activities as assigned. As a senior position, the Risk Manager will be a deputy to the Head, Risk & Prevention.

Main Duties

A. Support HOD to drive technology risk management program for the Bank. This involves:

RISK MONITORING & REPORTING

(a) Review and perform analysis of the Key Risk Indicators (KRIs) to identify emerging risk trends, recommend actions to address the risk, and track the actions to completion.

(b) Facilitate completion of Risk Control Self-Assessment (RCSA) and Technology Regulatory Self-Assessment (TRSA) attestations across Technology. Support in the performance of risk assessments with stakeholders. Monitor Technology performance in risk and compliance management, including tracking of resolution of issues arising from regulatory compliance breaches, operational risk incidents, and audit / inspection issues.

(c) Analyse trends in data, interpret the data, identify issues, provide insights into potential contributory factors and draws sound conclusions.

(d) Maintain risk register by engaging with Technology stakeholders. Update data relating to risks, controls, key indicators and associated actions as required.

RISK REMEDIATION

(e) Work closely with O&T stakeholders to identify risks and provide advisory services to remediate risks.

(f) Work with Technology teams in the root cause analysis of operational risk incidents.

(g) Work with Line 2 (ORM, Compliance, DPO) on the reporting of regulatory compliance breach and operational risk incident.

PROACTIVE RISK MANAGEMENT

(h) Perform continuous risk assessments of the Technology environment to ensure that the design of controls is in-place and operating efficiently and effectively. Perform thematic reviews via key controls testing to enhance operational effectiveness and efficiency in Technology operations processes and procedures.

(i) Facilitate the implementation of technology / operational risk and compliance initiatives and policies.

(j) Create programs based on industry best practices and trend analysis to drive and increase staff’s awareness on O&T risk and service culture with the aim to fortify the bank’s risks and controls posture and improve overall service to our customers.

OTHERS

(k) Represent the assigned Technology department as their Operational Risk Partner (ORP) and perform the duties of ORP.

(I) Represent BOS R&P Technology in Group meetings.

Qualifications

• Minimum of 10 years working experience in a similar risk role within a financial institution.
• Ability to identify risks and assess adequacy of controls as well as being able to make suitable recommendations for control enhancements are key requirements for this role.
• Customer service focused. Ability to empathize with clients’ needs and instil confidence that their issues will be resolved efficiently without compromising on controls requirements.
• Strong understanding of local and regional technology regulations.
• Strong understanding of Line 2 Operational Risk Management frameworks and requirements.
• Strong report writing and analytical skills.
• Strong command of English for written and verbal communications.
• Minimum Bachelor Degree in Computer Science or equivalent.
• Professional certifications like CISA, CRISC, and similar certifications will be advantageous.

Note: This position is a 12-month agency contract, with the possibility of renewal based on performance.

Salary: Up to S$6,500

Working Location: Changi Business Park

Working Hours:

• Standard office hours (9am-6pm), with 24x7 on-call support.
• Available on weekends for production deployment support.

Overview:

• Provide 24x7 support for Regulatory Reporting applications.
• Coordinate infrastructure maintenance.
• Manage new application releases and adhere to release management best practices.
• Collaborate with Peer Application Teams, Infrastructure, Vendors, Security, and Change teams.
• Address production issues promptly as per Service Level Agreements.
• Enhance support processes to improve service levels and quality.

Responsibilities:

• Coordinate with System Admins for Non-Prod and Prod environments.
• Maintain and support regulatory reporting applications for SG, AU, and TW.
• Analyze and address issues and incidents.
• Update stakeholders on issues or maintenance activities.
• Support and perform various patching activities (RHEL, OS, DB, ISCD-Server Hardening, DR Flips, NVA Issues).
• Handle common activities (server procurement requests, firewall requests, NVA issues, UAM management, Cyber-Arc maintenance).
• Perform VM maintenance (RAM, CPU, housekeeping, basic scripting, KeyExchange).
• Assist with change management and other project-related activities (Marketplace, UAMS, Infra, PCF).

Requirements:

• At least 5 years in production support.
• Diploma/Degree in Computer Science, Information Technology, Engineering (e.g., Software, Systems), or a related field.
• Strong technical skills in microservices and batch technologies, including Elasticsearch, Grafana, and OpenTelemetry.
• Experience with containerized environments (PCF) and modern development tools (Agile, CI/CD, Git, Terraform, Jenkins).
• Proficiency in OS (RHEL, Windows Server), Unix/Linux Shell Scripting, and SQL.
• Hands-on experience with MSSQL, Oracle, MariaDB/MySQL, and ETL processes.
• Solid debugging, troubleshooting, and problem-solving abilities.
• Preferably banking experience.
• Ability to perform root cause analysis and work with cross-functional teams effectively.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Responsibilities:

• Collaborate with stakeholders to gather and analyze business and system requirements.
• Translate requirements into detailed test plans, ensuring alignment with business needs and project goals.
• Develop and document clear, targeted test cases based on Business Requirements, current system functionality, and Functional Specifications/Narratives.
• Define comprehensive test scenarios and data variations for thorough end-to-end testing.
• Analyze business processes and workflows to identify areas for improvement, continuously refining QA processes to incorporate best practices for efficiency and effectiveness.
• Conduct thorough testing of multiple functionalities, documenting results and capturing end-to-end testing steps.
• Submit defects and issues to development for correction, and retest resolved issues according to established procedures.
• Track defects and perform causal analysis until resolution.
• Ensure testing is completed on schedule.
• Collaborate closely with the development team and business users throughout the project lifecycle.
• Utilize analytical and problem-solving skills to identify and reduce redundancies, minimize complexity, and create efficiency without compromising effectiveness.
• Demonstrate the ability to work independently as well as part of a team, handling tight deadlines and changing priorities effectively.
• Support User Acceptance Testing (UAT) by coordinating with end users and gathering feedback.
• Engage with vendors, product owners, and end users within the organization.
• Assist the Test Manager in overseeing testing activities.

Qualifications:

• 2-3 years of experience in software Quality Assurance, preferably within the banking domain.
• 1 year of experience in a Business Analyst role or demonstrated capability in performing BA functions.
• Experience working in an Agile/Scrum environment.
• Certification in Quality Assurance (e.g., ISTQB, CSTE) or Business Analysis (e.g., CBAP, CCBA) is a plus.
• Proficient with Microsoft Office applications, especially MS Excel.
• Experience with JIRA, SQL, and API testing.
• Experience in Test Automation.
• Advanced knowledge of test methodologies and approaches.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

System Engineer [ Public Sector | Telecommunication industry | Up to $4500 ]

Working Days: 5 days (Mon-Fri)
Working hours: 9am – 6pm
Location: Redhill
Salary: up to $4,500 (Depends on Experience)

Job Description:

A system engineer duties encompass installing, commissioning, and offering round-the-clock support for the company’s implemented products and solutions. Additionally, they are tasked with mentoring junior engineers. The ideal candidate should be a collaborative team player capable of comprehending requirements and environments, with the technical expertise to guide the team through successful implementation endeavours.

Responsibilities:

• Be part of a talented team of like-minded people to design, implement, commission and support leading edge telecommunication products.
• Client-facing to understand and troubleshoot customers’ issue.
• To liaise and work with global equipment vendors to follow up and drive closure on technical related matters, including issues and documentation, with occasional business travel of projects.
• Provide guidance to junior engineers.
• Lead the project technical team to design, build and implementation of Tier 1 turn-key projects.
• Conduct technical workshops for clients based on existing product offering.

Requirements:

• A degree or diploma in an Engineering or Computer Technology discipline specialized in Communications Engineering, Computer & Software Engineering, Cybersecurity, Artificial Intelligence and Big Data Analytics.
• Knowledge in any of the below fields in 4G/5G mobile communications, cloud computing, network function virtualization, database, Linux Operating Systems and IP networking domain knowledge will be advantage.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No:

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

The Teradyne Software Engineering team is looking for a highly-motivated, energetic, technically driven Software Engineer to focus on the development of software systems for products within the Semiconductor Test division. Development occurs in a dynamic and challenging multi-site development environment.

• Design, implement and test system software in support of both the IG-XL development environment for the UltraFLEX family platform and Eagle software for the ETS platform.
• System software supports all digital, RF and analog instruments, runs on various operating systems and this team architects and develops core services used by the driver teams.
• The team also selects computing hardware that best matches product requirements and ensures that the software can run as a 64-bit application.
• Duties will include developing and analyzing software requirements, developing the functional specifications and design documents based on the requirements, implementation of the code using C#, C++, .Net and COM/ATL, and unit testing and verification of the code.
• The candidate will be responsible for debugging and solving complex software and computing issues.
• The candidate will interface with several organizations (Factory Applications, Release Teams, Sustaining Teams and other project Teams) on a daily basis.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BSCS, BSCE, BSEE or equivalent
• Desired: More than 5 years’ experience with in-depth software development experience with commercial applications.
• Project work involving developing software applications that control hardware products
• Solid grasp of Object-Oriented Design and software data structures, UML is desirable
• Proficiency in C#, C++ and OOD required
• Excellent written and verbal communication skills of complex systems is required.
• Working knowledge of VB required
• Ability to work as part of software development team required
• Knowledge of UML Design, Version Vault and Git is a plus
• Ability to understand and debug complex a system is a plus
• Prior ATE experience and/or hardware knowledge is a plus
• Working knowledge of computing hardware is a plus
• Knowledge of Agile, C/I, JIRA is a plus

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical benefits, flexible benefits, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

Position Overview:

We are seeking an experienced and dynamic Presales Consultant to join our team, focusing on IT Observability, Monitoring, and AIOps. The ideal candidate will possess extensive knowledge of IT Observability and Monitoring solutions and AIOps, with hands-on experience with key technologies such as Elastic Observability, IBM, and SolarWinds. This role is essential for guiding our clients through the implementation and optimization of monitoring and observability solutions, and for tailoring the right scope of work for services engagement to enhance their IT operations and infrastructure.

Key Responsibilities:

Technical Expertise:

• Demonstrate deep expertise in IT Observability,Monitoring, and AIOps solutions, including platforms such as Elastic Observability, IBM Observability solutions, and SolarWinds.
• Provide advanced guidance on how these solutions can address customer needs, integrate with existing environments, and enhance IT monitoring capabilities.

Customer Engagement:

• Engage with customers to understand their business needs, technical requirements, and pain points related to IT operations, monitoring, and observability.
• Conduct detailed assessments and translate business requirements into technical solutions using observability, monitoring, and AIOps tools.

Solution Design:

• Develop and deliver compelling presentations and demonstrations showcasing the capabilities and benefits of observability,monitoring, and AIOps technologies.
• Create detailed technical proposals, including solution architecture diagrams and deployment strategies, tailored to customer needs and the defined scope of work.

Pre-Sales Support:

• Collaborate with sales teams to identify and pursue new business opportunities, providing technical expertise throughout the sales cycle.
• Respond to RFPs, RFQs, and RFIs with detailed technical responses and solution outlines focused on monitoring, observability, and AIOps.

Proof of Concept (PoC):

• Lead and manage PoCs, including planning, execution, and validation, ensuring that solutions meet customer expectations and deliver tangible value.

Scope of Work (SoW) Development:

• Tailor the scope of work for services engagements by defining project deliverables, timelines, and resource requirements based on customer needs and technical assessments.
• Develop comprehensive statements of work (SoWs) that outline the objectives, deliverables, and timelines for IT monitoring and observability projects.
• Depending on complexity of project, may be expected to chip in for project implementation (on case by case basis).

Training & Enablement:

• Provide training and support to internal teams and customers on observability, monitoring, and AIOps solutions, ensuring effective adoption and utilization.
• Maintain up-to-date knowledge of industry trends, best practices, and competitive landscape related to IT monitoring and observability.

Collaboration:

• Work closely with product management and engineering teams to provide feedback and influence the development of future product features and enhancements.
• Share insights and success stories with the broader team to drive continuous improvement in monitoring and observability solutions.

Qualifications:

Experience:

• 3- 5 years of experience in presales, solutions engineering, or technical consultancy roles with a focus on IT Observability, Monitoring, and AIOps.
• Proven experience with SolarWinds, including hands-on implementation and configuration.
• Experience with Elastic Observability, IBM Observability solutions, or equivalent will be advantageous

Technical Skills:

• Strong understanding of IT infrastructure, applications, and observability and monitoring principles.
• Experience with monitoring, logging, and AIOps tools and platforms, including their configuration and integration.
• Proficiency in defining and tailoring scopes of work for services engagements that enhance visibility, performance, and operational efficiency.

Education:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Advanced degrees or certifications are a plus.

Soft Skills:

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Customer-focused mindset with a track record of building and maintaining strong client relationships.

Additional Information:

• Local travel may be required for customer meetings, demonstrations, and events.
• This role may involve working with cross-functional teams across different time zones.

Job Description:

• Conduct market research to identify new business opportunities within the flour industry.
• Address and resolve customer complaints by providing expert advice and troubleshooting to ensure satisfactory end-product quality.
• Offer technical support to both existing and potential customers, including demonstrations and recipe recommendations for flour-based products.
• Collaborate closely with the sales team to address customer concerns, strengthen relationships, and expand the customer base to meet sales targets.
• Collect and analyze competitor flour samples in coordination with the QA lab to drive continuous product improvements.
• Prepare and submit timely reports on market intelligence and relevant activities.
• Conduct routine visits and follow-ups as part of after-sales service and customer engagement efforts.
• Undertake studies and tasks as assigned by management to support business objectives.
• Develop in-depth technical knowledge of complementary food products, such as vegetable oils & fats, chocolate, dairy, seeds & nuts, and other baking ingredients.
• Provide technical support for complementary food products as needed.

Education & Qualifications:

• Bachelor’s Degree in Food Technology, Food Science, or a related field.

Relevant Experience:

• A minimum of 3 to 5 years of experience in technical support or technical sales, within the food industry.

Technical Skills & Professional Knowledge:

• Proficiency in Microsoft Office Suite.

Competencies:

• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Specialized technical knowledge in a specific food ingredient category or application.
• Keen awareness of market trends and competitor activities, particularly regarding quality deviations.

• Identification, quantifying and tracking of cyber security incidents across the organisation.
• Triage and management of information security events including, where necessary, participation in security incident management.
• Regularly engage with other security technologists and be expected to demonstrate deep knowledge and understanding of various security concepts.
• Building client relationships and establishing credibility by demonstrating knowledge of various aspects of cyber security platforms
• Security administration and auditing of privileged systems access.
• Development and maintenance of security processes and procedures.
• Assist in maintaining and tracking all information security related documentation to ensure they remain relevant, appropriate and up to date
• Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries for handling Incident Management.
• Candidate should possess the ability to work under pressure with extreme deadlines, prioritize projects & tasks, and maintain focus in a dynamic environment.

• Bachelor’s degree in a related discipline or equivalent experience/combined education
• Minimum 3 years of relevant working experience within cyber security operations environment as well as managing incident response
• Strong knowledge on networking such as TCP/IP, switching / routing and Cybersecurity Concepts.
• Well-verse in network packet analysis using analysis tools such as wireshark and experience in various operating systems i.e. Windows, Linux, Unix
• Experience with security systems including firewalls, intrusion detection systems, anti -virus software, endpoint security and vulnerability management software.
• Strong knowledge of frameworks such as Cyber Kill Chain and Adversary Tactics,Techniques and Procedures.
• Hands-on experience in Splunk SIEM or any other major SIEM Platform.
• Hands-on experience in fine tuning detection usecases and development of new use cases to improve Cyber threat detection capabilities.
• Hands-on experience of vulnerability management processes and tools.
• Experience in Malware triage and analysis capability.
• Knowledge of security standards, risk methodologies and relevant legal, financial and regulatory legislation
• Stand-by support after office hours and during weekend/public holidays.
• Hold relevant Security domain related Certifications such as Security+, CEH, OSCP, SANS GMON, GCIA, GCIH
• Good communication skills
• Programming skills, including ability to script in Python desired.
• Passionate about security and self-development, keeping up to date with the evolving threat and vulnerability
• landscape, new technologies and service improvements
• Previous exposure to working with a MSSP is an advantage
• Knowledge and experience in SOAR platform is desirable.

About our company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities:

• Operate cranes and hoists
• Transfer loads to construction sites and discharge safely
• Bind loads to cranes
• Conduct equipment and machinery inspections
• Keep and update maintenance and activity log
• Carry out basic repairs to machines
• Follow safety guidelines and protocols
• Any other duties to be assigned from time to time

Pre-requisites:

• Must be a registered Mobile Crane Operator with MOM
• Must possess minimum of class 5 license
• At least 3 years of relevant experience
• Willing to work on weekends and Public Holidays when required
• Project location: Jurong Island (Company transport provided at designated pick-up points)

Job Purposes:

The Senior Sales Executive is the client expert within the geo-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.

Primary responsibilities to include:

• Develop and accelerate profitable growth in KBC’s consulting /solution business in the APAC region and /or accounts by identifying, developing and closing business with target clients through
• Focusing on integrated KBC Consulting, Technology and Yokogawa solutions
• Leveraging and coordinating with the wider KBC organization and Yokogawa RHQs as required to achieve the above
• Coordinating with regional business development leads and project delivery teams to ensure opportunity potential is maximised
• Meet / Exceed annual personal sales targets (Order Intake) as set by the Global Head of Consulting Sales.
• Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business
• Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach.
• Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set.
• Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes.
• Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.

Responsibilities:

Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Technology Sales and Consulting Sales). Transactions may involve alliances, collaborations, mergers and acquisitions, in- and out-licensing initiatives, and other activities.

Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.

Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements.

Sales Opportunities Creation: Develop a personal network of senior managers within the KBC’s target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.

Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's mid- to long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate.

Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC’s corporate CRM system.

Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team.

Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Education:

Technical experience is essential with BS or MS degree or equivalent in Chemical Engineering qualification preferred.

Experience:

• APAC regional cultural awareness required. Knowledge of and demonstrable sales experience in APAC markets is essential.
• Strong sales/commercial and delivery background, and a good understanding of the hydrocarbon industries.
• A deep understanding of sales processes, and opportunity management, is essential.
• You will have a proven, successful track record of selling high value, complex industrial, preferably process simulation, software into the energy and chemicals sectors.
• Experience in working in a client facing role and proactively managing client relationships
• Proven ability to develop new and grow relationships within an existing client base at a senior/executive level
• Proven track record of engaging with and presenting to senior stakeholders
• You will have a proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Natural self-starter with extensive business contacts
• Understands company vision and is able to translate it into a journey for themselves and team colleagues

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

The Role:

We invite experienced C++ Software Engineers to apply as Senior Software Engineers with us. We value proactive problem-solvers with expertise in C++, who take ownership of their work and show dedication to ongoing learning and growth.Candidates who are adept at solving complex issues, especially those related to low latency or multi-threaded, are highly regarded at Rapsodo.

Responsibilities:

This role would be expected to:

• Be open to new concepts and ideas, demonstrate professional curiosity, and driven to succeed with a strong sense of ownership as a problem solver.
• Possess strong organizational skills, attention to detail, resilience, and adaptability in a dynamic environment
• Collaborate closely with Rapsodo's internal teams to ensure seamless integration of middleware solutions.
• Coordinate and execute middleware integration tasks across various technology platforms to support the development and deployment of sports data analytics solutions.
• Engage with a diverse range of applications and technologies, contributing to the dynamic and challenging nature of the role.
• Provide Tier IV and higher support for any outstanding technical issues.

Requirements

• Bachelor’s Degree in Computer Engineering or Computer Science-related discipline
• At least 7 years of work experience in a relevant role, with demonstrated prior experience in leading engineers in delivery end-to-end product development projects
• Demonstrate expertise in modern C++ and multithreading concepts, along with fundamental knowledge of Linux and Python / Bash scripting.
• Basic understanding of computer vision principles and solid fundamental knowledge of OS / systems / networking.
• Strong problem-solving skills with the ability to troubleshoot the most challenging technical issues effectively.
• Demonstrate a self-starting attitude with a strong desire to learn and an action-oriented approach
• Excellent teamwork skills and the ability to work cross-functionally.
• A background in Team Sports will be an added advantage!

Responsibilities:

· Reviews and processes purchase orders

· Maintains records of goods ordered and received

· Evaluates vendors based on quality, timeliness, and price to meet high quality standards

· Schedules deliveries and proactively ensures timely fulfilment of orders within strict deadlines

· Collaborates with fellow Store managers/executive to monitor inventory and determine supply needs

· Ensures quality of procured items and addresses problems when they arise.

· Stays ahead of trends in procurement

· Executes and collates documents for billing and payment

· Generate monthly costing report

· Prepares and presents monthly WIP meeting minutes

· Effectively handles ad hoc assignments or tasks as required

Requirements:

· Diploma/NITEC or equivalent in a relevant field, such as Logistics/Supply Chain Management

· Highly motivated and eager to learn

· Initiative, independent, self-driven, responsible and result oriented, and takes ownership of tasks

· Team player with excellent communication and collaboration skills, and able to work in a fast-paced environment

· Fresh graduates welcome to apply

Job Responsibilities:

• Operations Planning: Plan and execute fleet deployment for daily deliveries.
• Logistics Management: Oversee GPS tracking, administration, and fleet management
• Record Keeping: Monitor and update fleet tracking systems and maintain proper documentation.
• Vehicle Maintenance: Oversee repairs and maintenance, scheduling regular checkups. Lead investigations into incidents or accidents involving fleet vehicles. Develop protocols for responding to emergencies such as accidents, breakdowns, or severe weather conditions.
• Driver Management: Manage drivers, enforce compliance with company rules and regulations. Monitor the performance of team members and provide feedback and discipline as needed.
• Team Leadership: Recruit, train, and supervise the delivery team, providing effective leadership and guidance. Ability to thrive in a fast-paced environment. Problem-solving mindset. Excellent communication and interpersonal skills. Provide back-up during manpower emergency.

Requirements:

• Minimum 3 years of experience in transportation or logistics operations.
• Proven experience in route planning and optimization.
• Possess relevant class 3 and 4 driving license with 3 to 4 years of driving experience preferred
• Strong understanding of safety regulations and compliance requirements for B2B deliveries.

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit
We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459
EA Personnel No: R24120893 (Stepfan Soon Yit)

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-2 years of relevant experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.