Total 1,460 Information Technology job vacancies in Tanjong Pagarr, Central Singapore

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B.  We’re moving fast, and with this rapid scale and dynamic growth we’re hiring a AVP, Technology Workflow Sales Leader for APAC, to drive growth, scale and consistency across our specialized workflows in the APAC market. 

The Technology Workflow Sales Leader will oversee market success, coordinate sales efforts across the BU’s and Workflows, drive alignment and consistency with the broader ServiceNow sales ecosystem, and will act as an advocate for the organization as a whole.  This individual will partner closely with the Core sales team, Solution Consulting teams, ACE, Marketing, Global Sales Development, Industry and Product teams to simplify execution and to accelerate growth.  The AVP will exemplify the “Hungry and Humble” ServiceNow mantra to extend the reach and influence of Solution Sales.

This leadership position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for the organization. The ideal candidate is a proven sales leader, relationship builder, and an intellectually curious individual who can develop trust with key leaders and stakeholders across the organization. The candidate must be able to combine GTM expertise with sales execution excellence to drive action and deliver results.  

What you get to do in this role:

• Build and execute Solution Sales growth strategy across distinct specialist workflows in alignment with geo priorities. 
• Manage and lead a team of Technology Workflow Solution Sales individual contributors, leaders and their teams to drive the workflow GTM, capture new markets and maximize NNACV.
• Leverage a matrixed sales structure consisting of solution consulting, professional services, field sales teams. 

• Execute on organizational and geo specific sales strategies to achieve key KPI's of bookings to plan, pipeline creation, recruit to plan and talent development. 
• Be a trusted advisor and leader across the organization.

• Establish and nurture relationships at the highest levels of organizations. 
• Engage directly with customers at C-level to champion large deals and ensure success.
• Manage accurate forecasting, business performance plans and communications.
• Engage in geo planning cycles to facilitate resource prioritization, shape sales coverage plans and maximize performance in a geo managed budget model.
• Drive customer success practices across your geo.

Job Summary

Lead, manage, and execute strategic Mobility and Connected services projects throughout the entire development lifecycle (planning, design, testing, and operations). Handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

Job Description

• Lead and manage planning, development, execution and maintenance of multiple critical project, including, but not limited to, strategic initiatives, business development, services/solutions Development, and other projects deemed necessary by TMAP

• Create plan for all projects, define work breakdown structure (WBS), deliverables, roles and responsibilities, timelines, budget plan and risk mitigation plan

• Manage projects and handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

• Collaborate with stakeholders to extract business requirements, define system functional requirements and translate them into technical requirements for development

• Oversee along development lifecycle for both in-house development and contract-based development to ensure solutions system is design, implement and testing according to technical standard and best practice.

• Lead implementation activities and provide technical support and appropriate correction action for post implementation to ensure smooth business operations

• Supports Global/regional technical solutions rollout to SEA region

• Work closely with Business Team team to create business strategic and product and technical roadmap for future business.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.

• Continuous improve working process, development efficiency and resource capability.

• Support other strategic initiatives projects as assigned by Management

Job Requirement

• Degree in Computer Science, IT, Engineering or a related discipline.

• Minimum 8 years of relevant experiences

• Must have at least 3 years of experience in project management with proven track records of completing large scale IT projects.

• Must have at least 3 years of IT/Technical Solution System Development Experience with strong knowledge in SDLC.

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Proven success in leading product discovery (product vision, user needs, business objectives, technology feasibility, UI and UX design)

• Good business acumen with excellent analytical skills and ability to translate business functionality and opportunities into technical solutions

• Expertise in IOT/connectivity device, front-end, back-end systems design and application API

• Good initiator with strong multi-task and time management skill

• Strong communication ability (both written and spoken) and interpersonal skills with the ability to communicate with all level of stakeholders across functions to drive and facilitate requirement study

• Meticulous, self-motivated, team-work spirit and able to work under pressure

• A team player with leadership quality, high sense of accountability, urgency, and drive

• Ability to adopt a “think global, act local” approach

• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Ability to travel to SEA Region

• Ability to deal with ambiguity and work in a dynamic, multicultural, and result-oriented environment

• Able to work in a fast pace environment and willing to work overtime when required

Must have/Good to have

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Experience in MaaS, Smart solutions and IoT Project

• Experience of AWS Cloud including project delivery

• Prototyping & wireflaming using open source tools (e.g. Figma, Sketch,etc)

• Technical knowledge for programming language e.g. Python, .NET or Java

JD and qualifications below:

RESPONSIBILITIES:

• Provide world class technical support to our customers (engineer to engineer)

• Build technical relationships with our customer’s engineering teams.

• Engage customers early in design stage to achieve design win.

• Understand customers technical requirements and create concepts to solve customer’s interconnect challenges.

• Differentiate our products and services above our competitors.

• Provide design guidance to customers on innovative interconnect applications against their design requirements.

• Understand our customers technical roadmaps to co-work with various business unit development activities to customer needs.

• Some travel will be required to meet with customers within different S.E.A region.

QUALIFICATIONS:

• Bachelor’s Degree in Mechanical or Electrical/Electronic Engineering

• 3-5 years of experience in connectors application or system level interconnect requirement.

• Knowledge of power supplies, BBUs, server/GPU, storage, networking and Data Center rack level solutions is desirable.

• General knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.)

• Highly proactive, innovative, enthusiastic, passionate, with strong problem solving, and analytical thinking skills and team player.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for  overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment  
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours

Job brief

The Business Development Consultant leads business development efforts within the organisation, including the development and implementation of business development strategies and activities.

He/She spearheads business growth through expanding current businesses and exploring new markets and opportunities. He/She grows the market share of the organisation through partnerships.

He/She is assertive and insightful, and possesses strong business acumen that enables him/her to seek out new growth opportunities. He/She keeps abreast of market trends, industry events, competitors and clients' needs in order to pursue growth opportunities. He/She is able to respond quickly to improve the effectiveness of current plans to ensure success in a competitive and global market place.

He/She travels frequently, maintains rapport with potential and existing clients, and networks extensively outside of the office to develop business relationships.

Responsibilities

• Communicate business development strategies with key internal stakeholders.
• Confirm business agreements with identified partners according to existing market expansion plans.
• Define research scope and objectives to understand business environment.
• Develop plans for new market entry, existing market expansion and resource management.
• Drive engagement with new target customer segments with other departments.
• Evaluate new businesses and regional relationships to increase market share through partnerships
• Evaluate strategies to leverage relationships and network for business opportunities and partnerships.
• Lead partnerships negotiations.
• Lead monitoring of targets and goals with internal stakeholders.
• Review business development strategies to ensure alignment with overall corporate strategies.
• Review emerging trends and market movements to identify potential revenue streams and business threats.
• Work with internal stakeholders to adapt existing products and services for new markets and business opportunities.

Basic Requirements

1. A relevant degree in IT or Business Administrator is preferred

2. Relevant work Experience of 2-4 years in selling ERP Software & Solutions as a Business Development executive or a relevant role.

3. Must have Experience in managing International prospects & Clients and generating sales from them.

4. Excellent verbal & written communication skills

5. Self-motivated, Independent, and capable of leading and performed end to end processes.

6. Proven sales track record.

7. Proficiency in negotiation skills, MS office, and other sales tools.

8. Good knowledge of ERP functionality

We are seeking a dynamic and experienced Technology, Data & Analytics Manager to lead our organization's technological endeavours and drive data-driven decision-making. In this pivotal role, you will oversee a broad spectrum of responsibilities, ensuring the seamless operation and optimization of our systems. The ideal candidate will exhibit strong leadership skills, technical expertise, and a strategic mindset to contribute to our company's continued growth.

Systems Management: Be the Go-To Expert:

• Expert Leadership: Serve as the primary point of contact for all matters related to systems, offering expertise and solutions to address user concerns.

• Issue Resolution: Oversee and promptly address issues reported on various platforms, ensuring efficient problem resolution.

• Seamless Integration: Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.

• Billing Management: Manage billings related to systems and address related inquiries.

Strategic Planning and Collaboration:

• Representation in Planning Cycles: Represent the company in planning cycles, actively contributing insights to improve systems and programming targets on the digital analytics platform.

• Stakeholder Collaboration: Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.

• Continuous Improvement: Constantly explore opportunities to enhance systems, explore new tools in the market focusing on improving the efficiency and experience of users.

• Training for Users: Provide technical training to a large audience from the user's perspective.

Data Analysis:

• In-Depth Performance Analysis: Analyse performance trends for sharing insights during company-wide meetings.

• Predictive Sales Analysis: Utilize predictive analysis techniques to forecast sales.

• Business Development Support through Data Analysis: Use data analysis to comprehend market trends and inform business development initiatives.

• Automate Reports with PowerBI: Conceptualize, run, and automate reports using PowerBI to provide valuable insights for strategic decision-making.

People Management:

• Mentor and Coach Data & Systems Team: Foster a collaborative environment, ensuring successful project execution, maintaining smooth systems operations, and Business As Usual (BAU), while tracking task progress, priorities, and ensuring successful completion.
• Team Oversight: Oversee the IT Service Management vendor team, ensuring operational excellence and coordination during major company events.
• Vendor Collaboration: Collaborate with vendors on maintenance, new products, and explore opportunities for system improvements.

Personal Requirements:

• Minimum 5 years experience.
• Technology-related degree.
• Can be adaptable in a multi-faceted role.
• Experience working in a small to medium-sized company is ideal.
• Experience mentoring a teammate.
• Excellent communication skills.

What is in it for you:

• Competitive Salary: SGD 4-6k
• Gym/Wellness Allowance
• Health/Dental Insurance
• Working for a company that is passionate about their employees' personal growth.

About EBC

Established in 2005 Ethos BeathChapman are a global executive search firm with a presence in Australia, Asia and EMEA and is part of the highly capitalised Will Group which is listed on the Tokyo stock exchange.

Passionate about staying innovative, we embrace progressive ways of working and new technologies, and adopt an agile mindset to deliver market leading executive recruitment solutions.

We provide solutions across Financial Services, Fintech & Technology, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.

Summary

This position is to manage regional network system that involve design , implementation , support and alignment with HQ in governance rules.

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Manage User Accounts on Azure AD for all Office 365 Services.

• Manage and Monitor Cloud Infrastructure on Microsoft Azure.

• Assist in network design and implementation.

• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.

• Manage and Monitor Cybersecurity related administration works.

• Support HQ in strengthening global IT Governance

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network operations and management, including incidence response and problem management.

• Expected to manage region networks with minimal travel needed

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.

• Good project management experience in implementing network and Cloud solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

• MCSE certification a plus

• CISSP, CCNA, or CCNP certification a plus

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.

As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of TV setup and other devices (i.e.; Android/ Apple devices)
• Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of TV that is exchanged by customer
• Support warehouse disposal activity
• Other duties as assigned

• Min 3 years of working experience as an onsite TV Technician or relevant experience
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

• Annual Increment
• Performance Bonus
• Medical Benefits

• Perm
• Must have at least 5 years of network experience and CISCO Call Manager
• Experience providing L1/L2 network support to internal stakeholders, locally and globally.

This position will provide network support which includes being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

RESPONSIBILITIES

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented

2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.

3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.

4. Provide Technical assistance and advice to ships.

5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.

6. Assist in investigations of all insurance related matter.

7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.

8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,

9. Flag and Port Requirements and maintain vessels within budgets.

10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times

11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs

12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel

13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time

14. Ensure fleet vessels performance is within charter party requirements and Company goals.

15. Undertake technical related assignments and projects as and when required

16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on (Tanker - Bulk / Oil / Crude / Chemical / LNG / LPG ) or Dry Vessels ( Bulk Careers / Containers).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Tanker Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably not have changed companies during last 5 years.
6. Previous working experience of at least 1 year handling Foreign Going vessels as Technical Superintendent.

Summary: As a Senior Technical Superintendent, you are responsible for the efficient operation of the ships assigned. You are a member of the Ship Management Team and you will operate in accordance to the Company procedures and best ship management practices, whilst giving absolute regard to safety of life at sea and protection of the environment always. You are responsible for ensuring health and safety is adhered to at all times.

Reports to: Fleet Manager

Role and Responsibilities:

• Manage regular reports from vessels assigned to him/her and file them in a structured manner.
• Review and follow up on routine reports from the vessel.
• Carry out regular data analysis of costs, PMS and other KPI factors in order to ascertain health of the ship as far as ship management is concerned.
• Maintain structure and quality of data fed into Ship manager system by crew onboard the vessels (GL system).
• Formulate a dynamic work plan and action list with the vessel's command, to ensure that the vessel is maintained in accordance with the Owner's policy and to receive regular reports as to its progress.
• Visit the vessels as required and report on general condition, repairs and maintenance, crew performance, safety, environmental protection, and any actions required. Discuss with Ship's Command the work plan, running costs, spares and stores and other issues of concern and reporting on same,
• Prepare technical specs for dockings etc.
• Pre-purchase inspections in Asia region.
• Assist in carrying out technical analysis for new purchases.
• Undertake any other Technical related assignments as and when required assigned by Managing Director, Fleet Management / Senior Fleet Manager.

Key performance Indicators:

• On time work delivery
• Accurate and on time internal and external communication
• Customer satisfaction
• Good internal working relationships

Requirements:

Education & Knowledge

• Recognised marine engineering or naval architecture qualification either at sea or educational establishment
• Good understanding of shore-based activities and implications surrounding the role (application/interview)
• Able to administer technical and budgetary requirements
• Competent using Microsoft office and other computer software

Working Experience

• Min 10 years of experience in similar capacity on container vessels (a mix of containers and tankers will be considered).
• Prior experience as Chief Engineer with minimum sailing experience preferably on container vessels. Otherwise, sailing experience on cargo ships (container/bulk carrier/tanker) is required.
• Prior experience in dry-docking.
• Candidate should have good knowledge of PMS and SMS system.
• Candidate with LNG/LPG/Dual Fuel experience will have added advantage.

Personal characteristics

• Possess good attitude and is self-motivated
• Able to work under pressure with tight deadlines
• Good interpersonal and communication skills
• Cooperative and is a team player
• Flexible and adaptable to changes with a positive attitude

Description

• Lead and manage Mechanical design coordination and interfacing with other designers/disciplines/contractors/specialists.
• Lead in Mechanical services coordination i.e., CSD/SEM and CCSM.
• Involve in Coordinated Installation Programme (CIP) coordination with other designers/disciplines/contractors/specialists.
• Conduct coordination meeting with all MEP trade sub-contractors.
• Liaise with relevant authorities for MEP services.
• Monitor all MEP trade sub-con on-site work and workforce according to the construction schedule.
• Co-ordination with M&E subcontractors on their works.
• Supervision of all MEP works carried out by MEP subcontractors.
• Ensure MEP works installations are carried out according to approved drawings and plans and check qualities of workmanship.
• Prepare design drawings and documentation.
• Plan all drawings request to meet the submission deadline.
• Draft plans and detailed drawings for MEP installations from sketches or notes.
• Any other duties assigned by the Management.

Job scopes:

• Collaborate well with both internal and external stakeholders to design, develop and maintain software to join us as part of our dynamic team.
• Gather functional requirements from business users
• Perform solution estimates for business requirements
• Create system design and functional specifications
• Perform system integration testing and troubleshooting of software application issues
• Provide On-Site User Support, investigate and resolve application functionality related issues
• Create and maintain documentation for application coding and project development.

Job requirements

• Must possess at least a Diploma/Degree in Computer Science/Information Technology or equivalent.
• Should have at least 5-6 years of .NET development experience
• Should have experience with MVC, MVVM and related methodologies
• Ability to work both effectively in a team and independently
• Proficiency with C# .NET / WPF / Hibernate
• Proficient knowledge of Oracle Database / SQLite Database
• Proficient understanding of code versioning tools (such as Git, SVN)
• Good knowledge of .NET programming and developing custom solutions for .NET applications
• Good understanding of Microsoft desktop technologies
• Experience with popular .NET application frameworks
• Ability to write Stored Procedures, complex SQL queries and ability to analyze the SQL data
• Hands on development with Web Services (REST and/or SOAP based)
• Good verbal and written communication skills

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
  

Qualifications

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Who We Are

We are an Artificial Intelligence (AI) technology backed by Shell, one of the world's leading energy companies, dedicated to tackling the most complex issues in the energy sector through groundbreaking research and development in AI and Data Science. Founded in Singapore, our ultimate goal is to establish ourselves as the leading hub for AI and Data Science R&D in Southeast Asia.

We are looking for a Software Engineer to join our dynamic team. As a Software Engineer, you will work on designing, developing and improving key components of the technology stack related to AI, data engineering, high-performance computing (HPC), geophysics, among other specialised topics. We are looking for people from various development backgrounds but most importantly for someone who is passionate about solving challenging problems and can think out of the box.

Responsibilities

• Design, develop and improve key components of the technology stack in high-paced, high-impact real-world projects.
• Apply the technology on real-work and high-impact client projects.
• Maintain high code quality standards and be accountable for the work delivered.

• Bachelor's or Master's degree in Computing, Science or Engineering with 2 years+ of software development experience.
• High proficiency with Python is a must. Experience in C, C++, Rust or other programming languages is a plus.
• Good aptitude at abstract thinking and problem solving. Good understanding of complex algorithms and data structures.
• Experience is required with essential development tools such as Git, Linux Shell Scripting, Vim/Emacs, etc.
• Experience with parallel computing, system programming, full-stack development, web development can be a plus.
• Ability to work effectively in a fast paced environment with high expectations.

Why Join LRD?

LRD offers a conducive work environment in a company culture that values authenticity, integrity, technical skills, teamwork and results. Here are some of the opportunities offered by the position:

• You are always presented with new challenges to solve intellectually stimulating problems. The work never gets stale, mundane or boring.
• Continuous learning opportunities to develop your technical expertise in many subfields of AI, ML, HPC, Geoscience, Engineering, etc.
• Your work will have immediate impact on high impact real world problems such as natural resource exploration and energy security.
• Have your work recognised with publication opportunities in top scientific conferences and journals.
• Be rewarded for your contributions with high performance bonuses well above market rate.
• Friendly and casual working environment.

Job scopes:

• Support in all phases of the software development project life cycle, includes customer engagement, requirement gathering, planning and analysis, design, develop code, test business software applications, project implementation and maintenance.
• Assist in engaging client to understand business requirement involving design thinking approach
• Assist in defining requirements and designing applications to meet business process and application requirements.
• Assist in defining and reviewing requirements and use cases for the application.
• Assist in estimating efforts and prepare quotation based on client requirements
• Design the application to meet the business process design and application requirements.
• Configure, build, and test the application or technical architecture components.
• Participate in transitioning the designs to the developers, code reviews and transitions of the application or technical architecture components to the testers.
• Fix any defects and performance problems discovered during testing
• Create technical and functional/end-user operational documentation for the software or system
• Attend training as required to upskill and maintain currency of expertise.

Job Qualifications:

• Bachelor’s degree in IT, Computer Science or any equivalent
• At least 3+ yrs experience of design, develop, deploy field service/workforce management system such as Verisae Viryanaet G4 / VxField Accurent
• Must have Utilities domain knowledge
• Software Development experience in software design, architecture, development, integration, testing and support.
• Willingness to work in Vibrant Consulting Environment
• Able to communicate fluently both verbal and written and interacts effectively with client

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

This presents a thrilling prospect with a well-established chemical manufacturing company, where you will taking charge of directing and executing research and development projects, showcasing your leadership in driving innovation. Simultaneously, position yourself as a key technical leader within the NAD domain, offering advanced technical support to both external customers and internal teams, thereby playing a pivotal role in the advancement of technological expertise.

1. Drive the establishment of the NAD lab in Singapore:Take a leading role in setting up the NAD lab in Singapore, contributing essential scientific insights to guide the selection of analytical equipment, capabilities to be developed, and the creation of pertinent testing protocols. Additionally, mentor junior colleagues and actively participate in the execution of R&D projects.
   
2. Assume a pivotal role as the primary technical leader in NAD:Step into the role of the key technical lead in NAD, focusing on advancing personal knowledge and expertise in the field while simultaneously enhancing Croda's intellectual property and capabilities.
   
3. Effectively plan, execute, and monitor project progress:Take charge of planning, executing, and overseeing project timelines to ensure timely results. Adapt to unforeseen projects that demand immediate attention by reorganizing the workloads of both yourself and others.
   
4. Cultivate relationships with influential technical decision-makers:Develop strong relationships with key technical decision-makers and influencers, aiming to shape technology decisions both externally with customers to promote Croda products and internally for technology development choices.
   
5. Establish authority in NAD:Gain recognition as an authority in NAD through initiatives such as customer visits, showcasing Croda's technical expertise in presentations at trade exhibitions and conferences, contributing to scientific publications, and collaborating with Croda manufacturing sites.
   
6. Innovate solutions for complex customer problems:Develop innovative solutions for customer problems, especially those that are intricate and lack a complete data set. Provide training to the sales team, agents, and customers.
   
7. Support product launches creatively:Utilize a creative and viable approach to support both new product launches and existing product ranges. This involves the development of new test methodologies and the execution of laboratory experiments.
   
8. Identify opportunities for new projects and enhance market knowledge:Actively identify opportunities for new projects, continually enhance knowledge of market areas, and stay informed about relevant scientific techniques. Communicate findings with the business as necessary.

Requirements:

• Ph.D. in a relevant field with >6 years of post-doctoral experience.
• Familiar with the design and evaluation of different vectors (e.g., lipids, polymers, peptides, etc) for NAD. This includes, but is not limited to, the operation of a microfluidics system to formluate LNP; physical-chemical characterisation (e.g., API encapsulation, quantification of loading efficiency, particle size and surface charge); evaluation of in vitro transfection effiency and toxicity; in vivo biodistrubution and toxicity.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Job Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure projects are on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Lead a team of engineers to execute projects and support presales engagement.

Qualifications:

• Diploma or Degree in IT, Computer Science, Info security or equivalent
• Must have at least 3-5 years of mid-size network projects deployment and project management experienceExperience in designing, managing and implementing networks and system architecture of multi-vendor infrastructure which includes:

1. LAN L2/L3 switches, Firewall, Cisco Aironet, Meraki, Aruba, HP, Ruckus or equivalent Wireless vendors’ product
2. ClearPass, Cisco ISE or other NAC Solutions
3. DNS, DHCP, LDAP, RADIUS & AAA servers
4. Window/Linux/UNIX OS environments
5. NMS, Patch management, SIEM
6. Cybersecurity applications including DLP, Endpoint security, Antivirus, HSM, KMS, etc…

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151