Total 9,036 customer service manager job vacancies in Business Management / Project / Planning category in Singapore

We are seeking a dynamic Junior Project Manager to join our team, contributing to the flawless execution of multiple projects. If you have a passion for project management, excellent organizational skills, and a positive attitude, we invite you to be a part of our collaborative environment.

Role:

• Coordinate internal and external resources for flawless project execution.
• Ensure on-time, in-scope, and on-budget project delivery.
• Develop detailed project plans and monitor progress.
• Manage changes and measure performance using project management tools.
• Report and escalate issues, maintaining client and stakeholder relationships.
• Perform risk management and create comprehensive project documentation.

Ideal Candidate:

• Bachelor's Degree in Engineering or equivalent.
• 3 to 6 years of experience
• Experience in implementation for customer service / contact center is a plus
• Proven project management experience.
• Strong communication and organizational skills.
• Proficient in Microsoft Office and project management tools.
• PMP certification is a plus.
• Positive attitude and willingness to learn.

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Project Management Manager | Electronic Engineer | Serangoon

5 Days | 830am - 6pm

Salary: Basic $5000 - $7200

Address: Serangoon

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 3 years of Project Management experience in Electronics manufacturing environment

Responsibilities:

• Manage projects and customers in both Medical and Industrial related aspects
• Secure sales for new and recurring projects
• Ensure customer satisfaction in product quality, delivery and service

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Business Development Manager (Cryptocurrency Exchange)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences
• Familiarity with the blockchain industry and awareness of market trends and resources.
• Existing overseas media, project, and high-quality KOL connections are preferred.
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

We are looking for a Business Manager to oversee a team of Interior Designers ensuring that they deliver exceptional customer experience and achieving company’s targets and objectives at the same time.

• You will be responsible for ensuring team members are proactively engaging customers, delivering high quality design proposals, leading to successful sales closure.
• Drive productivity and efficiency of team members leading to achievement of business goals.
• Collaborate with internal and external stakeholders to ensure smooth delivery and execution of projects generating high customer satisfaction.
• Responsible for team resource management.
• In collaboration with cross functional team member, carry-out quarterly performance reviews on each team member to groom and develop areas of improvement.
• Provide support and guidance to team members overcoming their challenges.
• P&L owner of your cohort

Required Experience, Skills and Qualifications

• Min. 3 years sales & operation experience in the residential interior design industry.
• People management and coaching abilities.
• Strong data analytical skills and forward-thinking mindset.
• Sales driven with a Consumer-centric mindset.
• Able to communicate effectively.
• Critical thinking and problem-solving skills.
• Passionate, enthusiastic & driven.
• Committed, flexible and self-motivated.

To apply, email your updated CV to [email protected]

Only shortlisted candidates will be notified.

Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Global eXperience Center (GXC) is part of the GNE organization and aligned with GNE organization direction, which is to build a customer-centric organization. As a global experience center, we will strengthen our global capabilities to enable business success and empower our regional teams with global expertise, policies, tools, and frameworks.

We are looking for a Business Analyst Program Manager role to be responsible for deep-dive analyses into key metrics, for developing data-driven strategies and drive business reviews. This role will also help support the team to shore up the metrics-reporting foundation, and provide other key analytical, reporting, forecasting support for the group. Most importantly, this role will act as a project and program manager, and have ownership of key projects to drive improvements in metrics and key business areas.

Roles & Responsibilities

- Conduct time-critical data analysis into key metrics' trends and understand how they are impacting the customer experience, especially as regards Aftersales, Fulfilment Experience, Loyalty, Repurchase, Service Recovery and Consumer Protection.

- Maintain the integrity of customer experience data and put checks in place to ensure accuracy.

- Develop insights and data-driven strategies to resolve Customer painpoints. - Own and drive projects, in collaboration with cross-functional teams like Product and Engineering, to implement solutions for key metric and business issues improvement.

- Collaborate with regional teams to harmonise standards, product solutions and capabilities globally.

- Support the team and other teammates in data reporting and insights generation. Build dashboards and reports to facilitate easy exploration of data as needed.

- Manage projects from start to finish, ensuring that they are delivered on time and within budget.

Qualifications

- BA/BS degree in business, computer science, or a related field.

- 5+ years experience in e-commerce, business analysis, or a related field.

- Experience with SQL, and other data analysis and visualization tools.

- Strong understanding of customer experience principles.

- Strong problem solving, strategic thinking, and presentation and communication skills in front of leadership and clients.

- Eager to learn, initiative taker and problem-solver.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team, and to thrive in a start-up and fast-paced, fast-changing environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Project Assistant Manager to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Project Assistant Manager:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales in related industry
• Stong connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2500+ employees, 80 nationalities with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.

Why this role is important to us

SimCorp Asia is building out our Project Management Service Line, with a focus on improving commercial and delivery management of SimCorp’s offerings. We are looking for experienced Senior Project Managers to manage the delivery of SimCorp Dimension and related services with asset managers, fund managers, banks, insurance companies and pension funds across the Asia Pacific.

You will be responsible for all aspects of implementation projects including client engagement, resource and financial management, and stakeholder complexity. You will lead project execution with a focus on providing greater customer value and outcomes while better measuring and reducing risk for SimCorp.

What you will be responsible for

· Managing all aspects of the SimCorp implementation across products and services, including clarification and design, configuration, data conversion, integration, testing and training

· Managing multiple implementation-related workstreams - identifying all required tasks, dependencies, and time/resource estimations as well as providing regular status updates

· Managing handovers from Presales to Onboarding and from Onboarding to Run

· Facilitating business requirements gathering workshops

· Contributing to improvement and documentation of best practices for implementation projects globally in collaboration with Global PMO

· Creating and maintaining required project artefacts such as project plan, reports and RAID change requests

· Effectively monitoring customer feedback and reporting

· Actively identifying and mitigating risk

· Motivating the project team and ensuring continuous improvement within the team

What we value

Most important is that you can see yourself contributing and thriving in the position described above. We would expect you to be proficient in several of the following skills and be able to upskill to a high standard for the remainder.

· Proven track record in delivering multi-stream projects in complex business environments

· PMI/Prince 2 or equivalent certification

· Knowledge and experience of the Investment Management/Asset Management/Financial Services industries is a strong asset

· Familiarity with implementation focused projects in the Financial Technology sector is a plus

· Willingness to travel to client site within Asia Pacific, from time to time

· Availability to come into the SimCorp office 2 times/week

Benefits

An attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

JOB DESCRIPTIONS:

Coordinating internal resources and vendors for the flawless execution of projects

Ensuring that all projects are delivered on-time, within scope and within budget

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in project scope, schedule and costs

Measure project performance using appropriate systems, tools and techniques

Report and escalate to management as needed

Manage the relationship with the client and all stakeholders

Perform risk management to minimize project risks

Establish and maintain relationships with third parties/vendors

Create and maintain comprehensive project documentation

Other adhoc duties assigned by the Director/ Top Management

JOB REQUIREMENT:

A degree in Civil/ Structural/ Mechanical/ Electrical Engineering or equivalent educational qualification

Project Management skills in Minor / Major Construction works

Minimum 2 to 5 years experience in the Construction or Site Mangement or Electrical Engineering fields

leadership skills

knowledge of computer operating systems

persistence and determination

the ability to use your initiative

to be thorough and pay attention to project details

excellent verbal communication skills and comfortable managing multiple tasks

to be a team player and have a problem-solving aptitude

[Application Lifecycle Management]

• Establish, implement and improve the mechanisms to monitor, manage and provide progress on all activities of application lifecyle and team member’s performance
• Identify opportunities for improvement on application lifecycle activities (development, performance, testing, configuration management, deployment, maintenance, retirement) through optimization & refactoring (design, code), process improvement, toolset adoption
• Providing application administrative support (installation, configuration, deployment, testing, training, monitoring) across applications as needed
• Build the process related to quality, data protection, and security standards; ensure the software development process follow operation standard as a foundation of robust product scalability.

[Project Management]

• Balance competing project constraints including but not limited to scope, quality, schedule, budget, resources and risks in order to accommodate the needs of each customer
• Address the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables
• Manage multiple concurrent projects and accountable for the quality and on time delivery of the software component.

[Team Management]

• Lead and manage a Software Team (locally and overseas) in performing the entire software development life cycle (software development,) that meets the needs of users.
• Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences
• Manage the collaboration with external consultants or vendors.

Requirements

• Degree in nformation Technology, Computer Science, Computer Engineering or other relevant field of study
• More than 5 years relevant working experience, of which at least 3 years of experience leading software teams in the delivery of projects
• Extensive experience in software design and development, a working knowledge of various frameworks and languages such as .Net (core), Java Spring (boot), Javascript, Python, SQL, etc.
• Candidates will be subjected to a technical assessment)
• Strong technical, analytical and debugging/troubleshooting skills
• Familiarity with Application Lifecycle tools like Jira, Confluence, Microsoft DevOps and cloud-based systems (AWS, Azure, GCP) is an advantage
• Familiarity and experience in designing and creating operational dashboards and integrating multiple data sources is an advantage
• Strong budgeting, leadership, and managerial abilities, to lead the software team and manage the project stakeholders
• Excellent written and verbal communication skills are essential for engaging (customer) management, determining software requirements, and delivering of solutions
• Technology focused, self-motivated and proactive in keeping abreast of current technologies
• A Team player that can work with minimum supervision

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Project Assistant Manager to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Project Assistant Manager:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales in related industry
• Stong connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Purpose

You will be responsible for project implementation and delivery of the Transmission and Distribution portfolio of CHINT (Transformers, HV/MV/LV Switchgears etc). You will also be verifying project contract risk, review project profits, be responsible for the project implementation scheme and planning, coordinate and solve various problems with production, technology, sales department and customers during the project implementation; Monitor project life cycle progress and cost, create and maintain payment plan, ensure project/delivery on time and meet customer and company requirements.

Key Responsibilities

- Carry out hierarchical management for projects at different levels;

- Be responsible for verifying the project profit and project contract risk points in the early stage of the project, and implement risk warning;

- Organize the project kick-off meeting at the beginning of large-scale project implementation, and clarify the responsibilities of all parties;

- Represent CHINT during the client project meetings relating to commercial/technical discussions and other project related matters.

- Organize and formulate the overall plan and implementation plan of the project, and be responsible for the overall management of the drawing confirmation, production order placing, progress tracking, acceptance, shipment, installation and commissioning of international trade projects from contract signing to product delivery and operation;

- Be responsible for summarizing and analyzing the common problems or major problems existing in the product delivery process, regularly organizing project communication meetings, and feeding back and tracking the handling results to the relevant responsible departments;

- Connect with customers and regions, and be responsible for the preparation, notification and implementation of the project schedule, monthly and weekly work arrangements;

- Overall management solves the problems in the process of project implementation, and reasonably distributes the project incentives in the later stage;

- Monitor the cost implementation during the project implementation;

- Create and maintain the collection plan, and timely inform the Sales Department of collection at relevant milestones;

Requirements

- Education Background: Bachelor's degree or above

- Major：Major in project management, electrical or engineering management

- Professional Qualification: PMP Certificate would be highly advantageous.

- Experience：At least 5 years of related working experience

- Product knowledge: Power & Distribution Transformers, MV switchgear (AIS/GIS), Low Voltage Switchgear assemblies, or Energy Storage Systems would be highly advantageous.

- Knowledge & Skills: Familiar with project management methods and tools and project management execution process；Familiar with import and export business process；Proficient in calculating company project profit (gross profit, net profit, margin) and excellent understand of contracts and risk management.

- Competencies: Have excellent organization and coordination ability, good customer communication ability and strong execution ability; Have strong personal management ability and vision of project overview in the process of project management。Good computer skills and network skills, proficient in Office and other project management software.

Responsibilities

Oversee all project activities, including cost management, project schedule, staff development, site safety and security.

• Manage the day-to-day operational aspects of the projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.
• Develop and submit progress status reports tracking work progress and cost, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Responsible for project planning, quality control, risk management for project and site supervision
• Ensure site safety and prepare safe work procedure with Safety personnel
• Liaise with clients, consultants, sub-contractors etc
• Ensure the smooth completion of the project

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 10 years of relevant experience in the construction industry
• Independent, good analytical and interpersonal skills
• Only Singaporeans will be considered

Certifications

• Construction Safety Course for Project Managers
• Building Construction Supervisors Safety Course

Thank you for your interest. We regret to inform that only candidates who meet the above requirements will be contacted.

Core Responsibilities:

• Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.
• Study schematic design and construction drawings to produce AV construction drawings
• Manage Project schedules, Project budgets, changes in order, Bill of Material
• Manage customer’s expectations and deliver customer experience
• Plan, manage and schedule resources.

Requirements:

• Diploma in any discipline
• Min. 3 years’ experience of Project Manager role in implementing Audio Visual solutions for construction or A&A sites.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings
• Able to work independently in the fast moving and challenging environment
• Experience in managing projects at construction sites
• Experience in interpreting BIM modelling
• Technical knowledge in Audio Visual Products

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

The Strategy and Transactions team in EY Singapore focuses on addressing CXO agenda in Strategy, Commercial Due Diligence, Integration/divestments and Value Creation.

This high-performing team has grown rapidly over the last two years and has experienced hires joining from top management consulting firms. We are very active in the market with several deep accounts focused on key sectors of Consumer, Healthcare & Life Sciences, Resources & Financial Services.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your key responsibilities

• Part of a core engagement team working on a CXO level strategy and transformation agenda – projects range from market entry strategy, growth / turnaround strategy, go-to-market strategy, commercial due diligence, post-merger integration, divestments, cost and organization transformation and rapid value creation.
• Lead an independent module of an engagement – structuring the module, gathering data and conducting analysis and creating recommendations, sharing and aligning findings with the client
• Managing a team of 2-3 junior consultants
• Interacting with client counterparts on a daily-basis

Skills and attributes for success

• Diligent and has a strong drive to excel professionally
• Ability to develop good client relationships
• Ability to work in a fast paced professional services environment and cope with undefined situations
• Strong project management skills and commitment to the delivery good quality work

To qualify for the role you must have

• A Bachelor's degree (a Master's degree will be an advantage)
• Minimum of 5 years of work experience in consulting (preferred) or top investment and leading corporates
• Work experience in strategy, operations, or large scale transformation
• Experience in one of the following industries: consumer products and retail, oil & gas, process and manufacturing industries, and pharma and healthcare
• Travel to client locations within Singapore or outside as necessary

Ideally, you’ll also have

• Positive working attitude and motivation to learn
• Experience gained within another large professional services organization
• Established networking skills in a relevant industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply today.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Operations Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct thorough risk assessments per project procedures to identify and minimize potential issues in executing the project.
• Identify, evaluate, and initiate corrective action in problematic areas, monitoring and rescheduling the project when required.
• Identify alterations to the project scope and negotiating variation orders for customer-driven changes.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• ·Minimum Degree in Engineering or equivalent
• Minimum 7 years’ relevant working experience in project management
• Certified in PMI would be advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Compensation:

SGD 3,800 (Fixed) + RSUs

Your mission:

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

About you:

• Hold a Singaporean citizenship or permanent residency (please note we cannot support Visas for this role)
• You have previous B2B customer support experience preferably in banking, internet, tech, and telecommunication industries, or international customer care centres
• Previous experience in Customer Success, B2B Business Development or B2B sales is ideal
• Your verbal and written English skills are excellent - Phone, emails, (and potentially) chat contacts are the main responsibility for this role, so clear communication in English is key, and we'll be evaluating yours all the way from your application through the end of the process
• You’re flexible. Open to working days, evenings, public holidays, and weekend shifts. While your scheduling preferences are taken into consideration, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• You’re organized. You’re methodical in your approach, with a solution-oriented mindset and the ability to multitask. Your lead will help you develop and remove blockers if they can, but they won’t stand over your shoulder, trusting you with the autonomy to meet and exceed your performance metrics and also deliver a great customer experience
• You’re cool under pressure. You take charge in challenging situations and you keep your composure if things get tense – a fast-paced, ever-changing environment is where you thrive
• You’re a team-player. You’re straight up and honest. You’re able to own up to your mistakes and you follow through when you say you will. Most importantly – you understand that having a great working culture is everyone’s responsibility, so you treat everyone with respect, you always give a helping hand, and you let our values guide you
• You’re growth-oriented. You understand that an open feedback culture is there to help you grow. You crave information and love learning new things. You challenge ideas, not people. You see every challenge as a learning opportunity and you’re adaptable, learning new systems and processes quickly
• You’re quick behind the keyboard, with a typing speed of at least 30 words-per-minute
• You hustle. And hard.
• You’ll ideally have worked in customer service before, but don’t worry if you haven’t. We’re willing to work with the right person as long as they’re passionate and always striving to give a great customer experience.

PS! If you're interested in the position, please apply by submitting your CV in English, and answering the application questions.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a few articles for you to read to learn more about our culture and product

“We hire smart people and we trust them”

What we do

How we work

Wise Customer Support team

#LI-DK29

• Office: Kallang Pudding
• Working hours: Mon-Fri 9-6pm
  

Job Objective:

• To deliver solutions and services proposed through working closely with internal Teams, manufacturers, subcontractors, and suppliers.

Core Responsibilities:

· Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.

· Study schematic design and construction drawings to produce AV construction drawings

· Manage Project schedules, Project budgets, changes in order, Bill of Material

· Manage customer’s expectations and deliver customer experience

· Plan, manage and schedule resources.

Education Qualification:

• Diploma in any discipline

Experience:

Mandate

• Min. 3 years’ experience of Project Manager role in implementing Audio Visual solutions for construction or A&A sites.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings
• Able to work independently in the fast moving and challenging environment
• Good Communication and Interpersonal skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref24#trustrecruit.com.sg or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Teah Yan Lin (Rolland)

EA Personnel Reg No: R23115528

Job Duties:

• Lead and manage end-to-end SAP Ariba implementation projects within the APAC region
• Identify, understand, and define customer needs, objectives, and business requirements in order to propose solutions that can best meet their requirements.
• Deep understanding and expertise in S/4HANA SAP MM module, which includes purchasing, invoice verification, inventory management, etc. and its integration with other modules like Finance and Plant Maintenance.
• Maintain a high-level knowledge of SAP’s procurement solution suite in the specialization area of responsibility.
• Designs workflows specific to business process outcomes and understands how to develop and integrate a proposed solution into a customer's existing business and technical environment.
• Be actively involved in the solution implementation to ensure that solutions are accurately scoped and delivered in line with customer expectations.

Requirements:

• 10 years in SAP Ariba project management, full implementation, application design, and in development and configuration of technology solutions to support P2P business processes.
• SAP consulting experience is preferred.
• Advanced level of experience and knowledge of SAP Ariba Procure-to-Pay, Spend Visibility
• Advanced level of SAP Ariba Sourcing and Contract Management, Supplier Information and Performance Management

Interested candidates may apply through the application system or send it to [email protected]

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

This portfolio reports to an Assistant Director. As an officer of PPD, a typical portfolio might include the following:

• Formulate, plan and review strategies, operational policies, and programmes, which includes drafting submission and presenting to Senior Management, in consultation with relevant internal and external stakeholders. This can include:
  • Conceptualising and executing strategies for successful implementation of policies and programmes, including identifying challenges and formulating measures to address them
  • Tracking progress and outcomes of policies and programmes, including gathering and analysing data for reporting, overseeing budget and developing system enhancements
  • Coordinating discussions and engagement sessions with internal and external stakeholders
  • Maintaining relationships with partners and vendors of the policies and programmes
• Any other duties as assigned

[What we are looking for]

• Tertiary qualifications
• Up to 7 years experience in operational policy planning and review work. Those without qualifications but have substantial relevant work experience are welcome to apply
• Good analytical and systematic problem-solving skills. Conscientious planner with strategic foresight (e.g. able to translate broad problem statements into specific policies and identify key issues of relevance)
• Enjoys tackling challenges and solving complex issues (e.g. able to distil key issues from a complex set of information and synthesise diverse and conflicting range of information to develop solutions, interventions and frameworks)
• Adaptable and comfortable with operating in an ambiguous, uncertain and fast-moving environment
• Able to communicate (written and speech) complex ideas clearly and concisely
• Competent in using data for analysis and reporting
• Performance driven, outcome oriented and meticulous
• Enjoys collaborative work and adapt at managing stakeholders

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

• Responsible for reporting and assisting the project director in the organization, planning and supervision of works on site.
• Work closely with architects, sub-contractors, consultants and authorities
• Responsible for setting guidelines for works on site and assist in leading the on-site team to ensure smooth execution of works and quality of workmanship
• Able to provide professional advice for clients with regards to official requirements and standards set by the authorities
• Ensure that safety requirements are met for all works executed on-site
• Responsible for conducting inspection of all works on-site to ensure all works have met the workmanship requirement
• Ensure all projects undertaken by the company are successfully completed with effective use of resources and cost-effectiveness
• Any other tasks that may be assigned by the company

This is a unique opportunity to join a dynamic Wiley team and deliver growth impact for Learning in Asia.

This Senior Manager / Manager role is responsible for proactively leading and driving new Enterprise customers acquisition activities, including generating, nurturing, and converting customer leads via direct sales and marketing channel, distribution partnership, and business model innovation. You will be an integral part of the sales team, planning and driving activities that lead to faster new customer growth.

You will be part of the management team and play a critical role in driving regional expansion and growth and enabling omni-channel strategy through the planning and deployment of business strategy in Asia.

How you will make an impact:

• Plan, drive and grow sales of Wiley Learning Enterprise collection
• Work with existing sales team to uncover new Enterprise opportunities and convert them into new customers
• Drive field engagement and customer needs gatherings to improve business offering and models
• Drive customers and stakeholders’ relationship
• Track results and pipeline to provide management team with updates on performance Vs targets

We are looking for people who:

• Education to degree level or equivalent
• Proven tracked record on winning new Enterprise business and customers
• Skilled in new leads generation, nurturing and conversion sales process, Enterprise level stakeholders’ engagement, needs gathering and selling
• Competent in achieving Enterprise sales growth results, solving problems, and collaborating across teams
• Ability to define actions needed by the team, create an environment of optimism and creativity and seek and deliver the right outcomes by solving problems
• Skilled in English written and content communication