Contract Duration:24 Month
Location: Payar Lebar
Working Hour: Normal Office Hour

Required Role’s competencies, skills & knowledge

• Relevant credentials and qualifications.
• Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.
• Excellent verbal and written communication skills are essential for conveying technical concepts to non-technical stakeholders and vice versa.
• Ability to work collaboratively with cross-functional teams, including developers, designers, testers, and business stakeholders.
• Strong problem-solving skills for identifying issues, evaluating alternative solutions, and recommending the best course of action to meet business objectives.

Nature of Service:

• Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
• Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
• Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
• Documentation of process models using the Authority’s preferred tool.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

Responsibilities:

• Ensure business operations are following applicable laws and corporate guidelines.
• Conduct investigation and due diligence check on company practices.
• Ensure company practices are adhere to relevant standards.
• Identify, address and resolve business operational issues arise
• Provide business compliance support to sales department and work cross functionally to ensure compliance.
• Stay up to date with trends & latest practices and inform stakeholders and management.
• Oversee the company's business and sales operations.
• Generate data analysis reports for managers to aid in strategic decision-making.
• Implement the risk audit team's recommendations.
• Enhance and include pertinent business conduct and rules initiatives.
• Provide training programmes based on the company's rules of conduct and values.
• Provide guidelines and ensure internal and external stakeholders are following the company's conduct, policies, guidelines, and ethical standards.
• Create and implement procedures for tracking and evaluating adherence.
• Ad hoc duties assigned.

Requirements:

• Bachelor in Business Administration, Finance, Risk Management, Audit or equivalent.
• At least 3 - 5 years of business compliance with data analysis skills.
• Able to work independently will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Functional Analyst – Transaction Banking

• Should be seasoned functional analyst professionals with 8 - 10 years plus experience. it's critical that they have experience handling multiple initiatives concurrently and understanding.

• Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and, in this context, make proposals on future business processes and architecture;

• Assist with facilitation to identify and map needs;

• Employ a range of tools and techniques to map “As-Is” and “To-Be” business processes referencing current processes and potential or agreed target industry solutions;

• Experience of Lean Analysis on processes will be good.

• Evaluate requirements against the current state and target state and identify what is necessary to make the transition;

• Ensure that activities within the project are mapped to ensure that they are delivered effectively and work in partnership with technology teams to translate into technology solutions;

• Identify potential consequences of a change, estimate what needs to be modified to implement the change and scope changes within the overall project design;

• Ensure that business needs and solutions are delivered according to the level of quality set out in business specifications;

• Develop an auditable requirements traceability matrix ;

• Engage with strategy to ensure business functions, workflows and processes contribute to target operating model.

• Experience of Core Banking, cyber risk, AI OCR, CRM transformation will be great.

• Language proficiency - English/ Mandarin- speaking and writing (Candidate will be involved in regional project and will interact with Mandarin/English speaking stakeholders).

• Minimum of 1-3 years experience as Business Analyst in Airline domain
• Participate in change management which can include task as designing the training material, provide end user training, live demos e.t.c
• Develop user acceptance tests and coordinating with end users for coverage and execution.
• Support the program management with the impacts assessment for change requests.
• Provide production support in case of any incident.
• Proven experience in eliciting requirements from business users in user story format
• Experience of Payments or Cash Management
• Ability to translate structured and unstructured problems into analytical frameworks
• Ability to multi-task and work on a diverse range of requirements

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

The Business Analyst Lead (Healthcare) will play a vital role in Thomson Medical's digital transformation project. You will lead the business analyst team in collaborating with cross- functional teams, including IT, operations, and medical professionals, to gather requirements, analyse business processes, and translate them into innovative technology solutions. This role requires a combination of technical expertise, business acumen, and excellent communication skills to bridge the gap between stakeholders and development teams.

RESPONSIBILITIES

· Lead the functional design and rollout of Thomson Medical’s new Healthcare Management System, covering Patient Management, Doctor Management, and Resource Management.

· Collaborate with stakeholders to identify, gather, and document business requirements and process flows.

· Conduct thorough analysis of existing business processes, workflows, and systems to identify areas for improvement and optimisation.

· Translate business requirements into functional specifications (Epics) and user stories for developers and designers.

· Participate in the design, development, and testing of core systems and end-user applications, ensuring alignment with business needs.

· Collaborate with technical teams to troubleshoot and resolve system issues, providing timely support and escalation when necessary.

· Perform functional testing and conduct user acceptance testing (UAT) to validate system functionality and ensure it meets business requirements.

· Monitor project progress, identify risks, and proactively propose mitigation strategies.

· Stay up to date with industry trends, emerging technologies, and best practices related to healthcare and digital transformation.

· Contribute to knowledge sharing and training initiatives to enhance team capabilities.

REQUIREMENTS

· Bachelor's degree in Business Administration, Information Technology, Health Informatics, or a related field.

· 3 - 5 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting.

· Have knowledge on SQL queries or stored procedures preferred.

· Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.

· Familiarity with agile methodologies and experience working in an Agile/Scrum environment is desirable preferred.

· Proficiency in documenting user journey map and requirements, process flows, and use cases using industry-standard tools.

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards
• Conduct User Requirement Workshops
• Conduct User Training sessions

Qualifications and Skills

• Must possess at least a Bachelor’s Degree.
• Preferably at least 1 year of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Business Operations Analyst

1 Year Contract, high potential to renew/ convert to perm

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

Summary:

The purpose of the Asia Pacific Business Operations Analyst is to monitor and report on tracking/resource capacity management and process; collate/translate system requirements and pain points to the business; and drive forward process optimization efforts where efficiencies can be gained. The Asia Pacific (AP) Business Operations Analyst will work proactively with the site leads and management to assess further business opportunities and developing the regulatory operations intelligence & business insights framework.

Roles and Responsibilities

• Partner with multiple cross functional stakeholders internally for day-to-day operations and projects
• Monitor, maintain and track LENS (Workflow Tracking Application)
• Restructuring and migration of AP SharePoint and MS teams into a single entity
• Consolidating all ongoing technology issues and ensure closure
• Collection of AP Portfolio information from multiple stakeholders in the team
• Summarizing the points into concise summaries for multiple communications materials: Newsletter, Reports, Materials
• Collate and translate system requirements and business pain points
• Proactively identify and drive opportunities for process optimization
• Facilitate meetings internally and follow up on respective actions

Qualifications

• Bachelor’s degree preferably in Engineering/Computer Science or with minimum 3 years of experience in related industries
• Ability to work with cross functional teams in matrix and non-matrix environment
• Demonstrated ability to align and influence stakeholders
• Knowledge and experience with Agile frameworks and project management
• Ability to translate business processes into bite-sized problems
• Ability to appropriately identify system and processes challenges with adaptation of methodologies to support delivery
• Ability to work independently and adapt to business changes
• Work with team members from different timezones
• Agile mindset and Execution focused (To translate strategy into tangible actions and outcome)
• Strong Microsoft Suite and Tools (PowerPoint, Word, Excel, and Teams) expertise

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR…

• Responsible for analyzing data and producing data insights to support business needs

WHAT YOU’LL BE DOING

• Business Intelligence, Analytics & Data:
• Plan the strategic design, delivery and maintenance of PD reporting and analytics to implement meaningful quantitative or qualitative insights.
• Acts as strategic business partner to create and deliver valuable dashboards and data feeds to optimize visibility in business performance.
• Develop consistent approaches and methodologies for data analysis, automate repeatable tasks and drive process efficiencies.
• Lead change initiatives to transform existing data management, revamp and automate reports to enable up-to-date analytics for sales channels.
• Participate in annual internal and external strategic business planning, including charting PD ambitions and financial growth.
• Collaborate with project stakeholders to curate and implement initiatives.
• Oversee the deployment of data to the enterprise data warehouse and continuously enhance it to keep up with changing business needs.
• Explore and harness new data sources in the data warehouse for effective usage and better sales performance management.
• Support division wide audit matters, inclusive of routine and ad-hoc reviews around sales quality, distributor compensation and campaigns.

WHAT WE ARE LOOKING FOR

• Degree holder in Analytics, Statistics, Mathematics, or Business-related fields
• 5 years of experience in a similar role in business/data analytics
• Intermediate to advanced proficiency in MS Excel
• Intermediate SQL programming skills
• Exposure to dashboards and visualization tools such as Tableau, PowerBI & Qlikview

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Our client is highly reputed in insurance domain.

Responsibilities:

· Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements

· Researches and analyses improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements

· Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.

· Works as directed by management team to research and document business issues involving workflow procedures and processes

· Analyses data and work with stakeholders to develop creative solutions

· Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations

· Conduct prioritization with Product Owner

· Play scrum master role and perform sprint planning

· Write user stories along with acceptance criteria

· Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.

· Write or review test plan and test scenario (testing will be executed by business or testing team), however, some minor testing will be done here and there for sanity/smoke test

· Review test results and participate in defect triage

· Obtain UAT sign off for deployment into production

Skills/Requirement:

• Demonstrates understanding of how technology supports organisation strategy
• Awareness of full-technology stack
• An effective facilitator for the squad to deliver incremental and iterative units of business value
• Has a natural ability to breakdown, decompose and describe business needs into Stories supporting an iterative and incremental delivery model
• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
• Requirement analysis and user stories + acceptance criteria writing
• Basic test management skillsets
• Proficient stakeholder management
Experience Requirements
• Minimum 3-5 years’ experience in BA role
• Experience in Point of Sales platform for Life Insurance organization is a must
• Delivery experience in Agile preferred
• Experience working with regional development team preferred

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Job Responsibilities:

Business Analyst - Process Design:

• Conduct As-Is business analysis on current operations, to identify issues and pinpoint areas for potential improvement.
• Collaborate with operational users, ensuring the accurate, comprehensive, and unambiguous capture of operation requirements.
• Facilitate traceability and alignment with existing system functionality.
• Propose alternative solutions, leveraging best practices and industry standards to meet or enhance desired objectives.
• Act as a consultant, encouraging operational teams to think creatively for innovative solutions to existing challenges.
• Support operations in implementing cost-effective and practical solutions aligned with their digital strategies.
• Collaborate with business and IT stakeholders, as well as end-users, to clarify requirements and prepare detailed user stories/functional specification documents for software product development.
• Construct comprehensive business requirement documents that are easily understood by both business and technology teams.

PMO job duties include:

• Take charge of project planning, execution, and monitoring, collaborating closely with internal and Head Office stakeholders.
• Develop reports and presentations to effectively communicate updates and project progress.
• Lead and facilitate discussions and meetings with proficiency.
• Cultivate and strengthen professional relationships with stakeholders, including vendors.
• Track all project deliverables, identify dependencies, risks and issues and escalate to the project manager.
• Provide regular updates to the project manager and managements

Job Requirements:

• Minimum 5 years of relevant experience within a related banking processing operation support/business analyst function
• Experience with application development/systems implementation and improvement in banking domain
• Lead the requirement definition by interviewing end users
• Strong numerical, analytical, critical thinking and problem-solving skills
• Excellent client-facing, strong & effective communication skills, good interpersonal skills
• Good command of English Language – listening, writing and speaking
• Fluent in Japanese (speaking, writing and reading) as this role supports Japanese clients
• Proven record of PMO/business analysis experience in system implementation projects in Banking domain
• Knowledge of ISO20022 payment standard and SWIFT messages

To apply, please visit www.gmprecruit.com and search for Job Reference: 23918

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their businesses, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties
As a Business Process Analyst intern at Sleek, you will be part of a highly collaborative and amazing team, with a focus on strategic & continuous improvement projects focusing on data quality & operational excellence, such as:

• Support in set up and process optimisation of global CRM tool to drive customer excellence
• Identify automation opportunities to improve operational efficiency
• Establish a knowledge base and continuously build training materials to ensure everyone is proficient in the tools
• Identify issues with current and new processes and conduct root cause analysis
• Supports in project management to roll out new product features
• Take ownership of business process re-engineering to continuously improve and optimise business processes
• Spot emerging trends and patterns, leveraging data to make informed process adjustments

Performance Standards

• Bachelor's Degree and above (final year or fresh graduates)
• Independent and logical thinker with learning agility
• Be highly collaborative across multiple cross-functional teams
• Possess strong analytical and critical thinking skills with a flair for data analysis
• Ability to work independently; can prioritize and adjust tasks in a dynamic and fast paced environment
• Strong Project Management experience with attention to detail
• Technical familiarity and process automation is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their businesses, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties
As a Business Process Analyst intern at Sleek, you will be part of a highly collaborative and amazing team, with a focus on strategic & continuous improvement projects focusing on data quality & operational excellence, such as:

• Support in set up and process optimisation of global CRM tool to drive customer excellence
• Identify automation opportunities to improve operational efficiency
• Establish a knowledge base and continuously build training materials to ensure everyone is proficient in the tools
• Identify issues with current and new processes and conduct root cause analysis
• Supports in project management to roll out new product features
• Take ownership of business process re-engineering to continuously improve and optimise business processes
• Spot emerging trends and patterns, leveraging data to make informed process adjustments

Performance Standards

• Bachelor's Degree and above (final year or fresh graduates)
• Independent and logical thinker with learning agility
• Be highly collaborative across multiple cross-functional teams
• Possess strong analytical and critical thinking skills with a flair for data analysis
• Ability to work independently; can prioritize and adjust tasks in a dynamic and fast paced environment
• Strong Project Management experience with attention to detail
• Technical familiarity and process automation is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

· To engage and assist business managers and end users to articulate requirements

· Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates

· Work with System Delivery and Project Office as well as other internal IT departments, IS and vendor to arrive at optimal solutions for the Business with compliances to Bank’s standards, policies and guidelines

· Able to translate technical designs and jargons into terms that business can understand and associate

· Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met

· Ensure gaps in deliverables are identified early and addressed effectively

Requirement:

· At least 5 years of relevant business analysis experience in financial services environment, preferably in area of corporate credit processing, pre-processing checks, loans origination, approval, acceptance, disbursement, renewal, and limits/facility management.

· Possess end to end business knowledge of corporate credit processing all the way from credit proposition initiation via loan origination system to facility, collateral implementation and consolidated limits management.

· Credit processing here can refer to both loans that are tailored to SME and larger/complex corporations.

· Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R22105078 (Kanimozhi Naveen Kumar)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.“

Title: IT Business Analyst (Agile/ Cloud Projects)
Working Location: Central

Working Hours: Mon-Fri

Job Description:
You are seeking a dynamic Technical Business Analyst with a strong background in Agile methodologies, design thinking, and cloud projects to join our innovative team. The ideal candidate will play a key role in bridging the gap between business requirements and technical solutions, with a focus on delivering value through agile practices and leveraging cloud technologies.

Responsibilities:

• Collaborate with stakeholders to gather and prioritize business requirements for cloud-based projects.
• Apply design thinking principles to understand user needs and create innovative solutions.
• Facilitate workshops and brainstorming sessions to define project scope and objectives.
• Translate business requirements into technical specifications and user stories.
• Work closely with development teams to ensure requirements are understood and implemented effectively.
• Use Agile methodologies to drive project delivery, including sprint planning, backlog grooming, and retrospectives.
• Conduct user acceptance testing and provide feedback to improve product quality.
• Stay updated on emerging technologies and best practices in cloud computing and Agile methodologies.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or related field.
• Proven experience as a Technical Business Analyst in Agile environments.
• Strong understanding of design thinking principles and their application in software development.
• Experience working on cloud-based projects (e.g., AWS, Azure, Google Cloud).
• Excellent communication and collaboration skills, with the ability to interact with both technical and non-technical stakeholders.
• Knowledge of Agile frameworks such as Scrum or Kanban.
• Certification in Agile (e.g., Certified ScrumMaster) and/or cloud platforms is a plus.

Benefits:

• Competitive salary and comprehensive benefits package.
• Remote work flexibility and opportunities for professional development.
• Collaborative and inclusive work environment that values diversity and creativity.
• Exciting projects with cutting-edge technologies in cloud computing and Agile methodologies.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J44206" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Pega Platform - Business Analyst with Pega Background.

Work with client to

understand requirements

generate user stories

ensure developers are building according to clearly written acceptance criteria.

Looking for BA profile with PEGA skill sets or can execute a PEGA project

Good Communication skills

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Requirement : Business Analyst - Digital Banking (Mobile/Internet Banking)

Skills Required:

• Overall must be 6+ years experience.
• Hands-on experience in digital banking products (Mobile/Internet) is must (2+ years).
• Must be working as a Business Analyst in Banking domain (4+ years).
• Working experience in banking or financial or insurance domain is a must for last 3+ years.
• More than 2+ years of experience leading and managing projects using Agile – Must
• Agile experience is a must for at least 2+ years.
• Experiences in banking domain across multiple implantations in Digital Banking or Payments, Cash Management.
• Hands-on experience in end-user support, on-going production support; including the prioritization and rationalization of new support issues.
• Experiences in business requirements analysis, functional unit testing and facilitating user acceptance testing (UAT), FSD, BRD.
• Recent working experience in FSD- Functional Specifications Documentation and elaborated user stories (3+ years- recent).
• Gather requirement from business and maintain BRD – Must
• Prepare functional specifications document with use case and other related deliverables, and conduct FSD work through with business, DEV and testing team - Must
• Ability to translate high-level requirements into detailed documentation within the organisation’s context
• Extremely detail oriented.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements
• Ability to envision and design end to end business processes keeping an eye on the details
• Ability to analyse / identify how a process design change might impact across people, process, organisation as well as technology
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation
• Ability to communicate and clarify requirements with developers, testers and other key stakeholders from business, operations and technology functions
• Ability to identify and clearly document dependencies
• Excellent functional / documentation / analytical skills
• Ability to work in an agile delivery environment – adopting agile behaviour and tools
• Drive Requirements Lifecycle- From abstract product vision all the way to detailed functional requirements in digital banking.
• Bridge Product Owners, System Analysts, Architects and Developers - Translate the high-level product vision and initiatives into tangible, detailed requirements for developers, in collaboration with system analysts and architects.

Domain : Internet / Mobile / Digital Banking

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Objectives

· Business Analyst for corporate internet banking

Key Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Key Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by banks
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Key Responsibilities

As part of the Global Markets Enterprise & Technology Front Office and Product control practice, the analyst will be responsible for:

• Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions.

Key Requirements

• BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework