Total 3,014 support analyst job vacancies in Business Management / Project / Planning category in Singapore

Role:IT Business Analyst

JD:

around 6-8 years of experience and someone with experience working on Treasury & Markets projects.

Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)

1. Part of a scrum team handling Treasury & Markets Projects/Enhancements

2. Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.

3. Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

4. Possess strong business & technical subject matter knowledge.

5. Understanding of multi-asset class products e.g., FX, FX Derivatives, Interest Rate Swaps, Fixed Income etc.

6. Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.

7. Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.

8. Become an effective “bridge” between users and technology.

9. Good team player with strong interpersonal skills.

10. Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

- Education – Bachelors or higher degree preferably in business or Computer Science IT

- At least 6-8 years working as a Business Analyst.

- Possess strong business & technical subject matter knowledge.

- Ability to run and manage projects independently.

- Working experience with Wealth users is an advantage.

- Experience in Agile delivery will be an advantage.

- Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

- Experience working on Jira, Confluence will be an advantage.

Job Duties:

· Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.

· Mapping the identified functional requirements to Global Payment System (GPS) / Transaction Processing Hub(TPH) payment products and defining a solution with the help of it to full fill the payment processing.

· Do Fit-Gap Analysis of the Business Requirements and design solutions in GPS/TPH to minimize the Gaps and use the product capabilities to address the business requirements.

· Provide Defect Triage analysis of the issue raised by Quality Assurance team.

· Identifying the scope of the requirements, validating the requirements.

· Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.

· Working as a liaison between Business users, operations and Developers.

· Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases.

· Working with different stakeholders for product collateral and training needs.

· Overall responsible for ensuring User acceptance testing for all the streams.

· Working with Integration partners and other vendors within bank.

· Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Supporting the business users for User Acceptance Testing for new payment products and cash management reporting soultions.

· Supporting Operations team / Business Users team to complete the testing.

· Lead Defect Management related actives.

Job Requirements:

· The position requires a minimum of 9 years relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications) and experience of at least one full cycle implementation of GPP/ GPS/TPH payment platforms for any country or region, preferably in Asia.

Functional Skills

· Good functional knowledge on GPP-SP/GPS/TPH payment platform for domestic and Cross-border Payments as administrator with strong capability to provide in house solutions via business Configuration.

· Knowledge of below interfaces of payment processing software :

o Compliance

o LV payments

o Accounting

o Correspondence Banking

o Fund Check

o FX

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP(NEFT), Immediate Payments (IMPS), UPI.2.0, BillDesk, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments

· Expertise in SWIFT interfacing

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

· Strong analytic skills

· Capable to effectively interact with technical team

· Strives to deliver the solution in the most effective and timely manner

· Minimum degree in accounting, finance or IT.

· Excellent knowledge of corporate & investment banking and different financial products including but not limited to Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)

· Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.

· Good exposure to software engineering best practices

· Experience working in agile development methodology.

· Hands-on experience with BDD framework and UML (for use case / business case definitions).

· Exposure to test automation frameworks and methodologies to work with Automation testers

· Comfortable working with SQL database queries.

· Experience with Microsoft Office tools.

Advantages / Good to have:

· Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.

· Any experience in a functional lead role

Interested applicants please send your resume in MS Words format and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified.

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Business Analyst - Digital Channels

Mandatory is:

• Must have 6+ years working experience in Business Analysis
• 3+ years recent working experience in Digital Channels and in Transaction Banking Payments Services or Swift or Cash Management) is a must.
• Understanding of Technology but no need to have coding experience
• Capturing ,analyzing and eliciting business Requirements: Elaborating JIRA stories
• Must have Agile product development experience
• Working experience in FSD- Functional Specifications Documentation and elaborated user stories is a must (2+ years- recent).
• Must have working experience in gathering requirement from business and maintain BRD, FSD –Must
• Current working experience in banking areas like Transaction Banking, Payments, Swift, Cash Management is must.
• Must have experience in writing user stories is a must.
• Current role must be as Business / Business Consultant /Analyst for last 3+ years.
• Hands-on recent Agile working experience in banking products Corporate/Retail/Internet Banking) and processes, and retail banking (5+ years) - Must
• Must : Successful track record of managing Agile transformation program/projects Preferably using SAFe) – 3+ years Expert in using common agile tools such as JIRA and Confluence, and knowledge of DevOps processes and tools such as Bitbucket, Git, Jenkins etc- Good to have
• Extremely detail oriented.
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Domain - Transaction Banking / Digital Channels / Mobile or Internet Banking

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong regulatory too)
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Core Skill sets:
Product - Epic - EpicCare Ambulatory EMR
EMR - Epic skills

Responsibilities:

• Provide on-going application support and be involved in various stages of the SDLC
• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
• Perform documentation of requirements and new process/workflows for the developed solutions
• Perform functional analysis of new systems and enhancements to existing systems
• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution
• Plan and coordinate end-user training for any system implementations or enhancements
• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution
• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results
• Identify, facilitate and ensure cross functional resource support for projects.
• Provide 24/7 primary application maintenance support
• Participate and support Request for Proposal (RFP) for projects with the manager

Requirements:

• Minimum 3 years of experience in developing, implementing and maintaining IT systems
• Successful track record in project management, user and vendor management
• Experience in MS Windows environment & application support
• Experience in Database management systems (SQL, Oracle)
• Strong analytical skills and ability to work independently
• Experience in healthcare industry is an added advantage
• Degree in Computer Science, Computer Engineering or equivalent

Job description:

• Define, measure and track performance, ensuring end-to-end visibility of metrics, and driving consistency across regions.
• Perform quantitative analysis that translates data into actionable insights .
• Track and analyze key performance metrics while establishing and implementing new operational frameworks.
• Drive positive engagement with functional teams and your peers to support both strategic and tactical initiatives.
• Business Reviews - participate, initiate and facilitate business reviews as required.
• Support the development of specific performance dashboards to deliver insights the business expects.
• Reduce over complication of data and assist in streamlining reporting to ensure accuracy and integrity of data.
• Engage with the business to identify metrics used to measure the success of new programs/ projects.
• Identify opportunities to automate and streamline existing processes.
• Partner with BI team to automate and streamline processes related to data management.

Key Qualifications:

• Bachelor’s degree in mathematics, finance, statistics, economics or other quantitative area, Master Degree is a plus.
• 2+ years of experience in operations, analytics, management consulting, corporate strategy, or equivalent experience in a technology company.
• Advanced Excel, SQL and Tableau knowledge is required.
• Experience in performing statistical modeling and analysis, knowledge in Python, R is a plus.
• Experience in and knowledge of Contact Center metrics, processes and reporting tools is a plus.
• Excellent communication, presentation skills and ability to explain complex data and charts in a concise manner.
• Ability to answer complex questions through data, analysis, and clearly communicate findings to cross-functional teams.
• Attention to detail and the ability to handle complex processes iin an extremely dynamic and cross functional environment.
• Distinctive problem-solving skills and project management skills.
• An affinity to “talking with numbers”; inherent aptitude to quantify and support conclusions with data.

On behalf of our client we are looking for Senior Business Analyst - Payments to

work one on one basis on various tasks.

Job Description:

• Looking for a highly skilled and motivated Business Analyst to join the Core Transformation Team in Singapore.
• This team is instrumental in the comprehensive transformation of our payments platform, leveraging Oracle Payments technology to ensure it remains a leader in banking innovation.
• The ideal candidate will possess a robust background in business analysis, payments systems, and a proven record of managing large-scale transformation projects.

Responsibilities:

• Engage with stakeholders to gather and meticulously document comprehensive business requirements for the transformation of the payments platform.
• Conduct detailed analyses of current processes, systems, and workflows. Document findings and create precise specifications for the new platform, specifically focusing on Oracle Payments.
• Serve as a liaison between business units, IT teams, and external vendors to ensure clear communication and alignment on project objectives and timelines.
• Identify opportunities for process optimization and efficiency enhancements within the Oracle Payments platform.
• Collaborate closely with project managers to ensure the timely delivery of project milestones. Monitor and report on project progress, risks, and issues.
• Develop comprehensive test plans and coordinate testing activities to ensure the new payments platform meets business requirements and quality standards.
• Support change management initiatives, including training and communication plans, to facilitate smooth adoption of the new Oracle Payments platform across the organization.
• Ensure all aspects of the payments platform transformation comply with regulatory requirements and internal risk management policies.

Required Skills:

• 10 years of experience as a Business Analyst, with a focus on payments systems and large-scale transformation projects within the banking or financial services industry. Experience with Oracle Payments is highly desirable.
• Proficiency in business analysis tools and methodologies.
• Knowledge of API integration for payments and API standards/protocols (e.g., REST, SOAP).
• Familiarity with regulations such as PCI-DSS, PSD2, AML, KYC, and data privacy laws.
• Understanding of international and regional payment standards and compliance requirements.
• Understanding of payment security measures, encryption, and tokenization.

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya.

P: +65 6631 8505 (Ext 405)

EA License no: 19C9769

E: [email protected]

Personnel Registration no: R22108982

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Details of the Division and Team:

Deutsche Bank’s Investment Business is responsible for the origination, sale, structuring and trading of fixed income, equity, foreign exchange, derivatives and money market products. Investment Banking has established itself as one of those global leaders in these products by combining its unique distribution franchise with its pricing, structuring and execution expertise.

The Asia Emerging Markets (“Asia EM”) team in Singapore supports business and is responsible for ensuring accurate trade capture of complex trades and appropriate model usage. The team also provides timely, accurate, independent valuation and risk information to trading desks.

We are looking for experienced, proactive and highly motivated individual to work in our team. The role will involve accurate trade capture, market data management, model risk/exotics trade review and other initiatives initiatives/projects. The role requires strong stakeholder management with Front Office, Infrastructure Groups and other Finance teams across multiple locations.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Produce and analyze full P&L attribution, and resolving any unexplained P&L
• Set up and testing of valuation and risk for new products and verification of new deal P&L
• Continuous improvement to improve speed and accuracy of risk sensitivities, to reduce the level of manual intervention required in the workflow and to streamline the workflow.
• Familiarize with bank policies around model risk control, valuation services and risk and P/L control.
• Understand and analyze the root cause of exceptions, take ownership of exceptions and actively drive remediation.
• Respond to internal client queries on valuation and risk, through a strong understanding of pricing concepts, model limitations and analytical pricing libraries.
• Daily oversight of Risk & P/L responsibilities including monitoring of ageing exceptions for all asset classes in APAC
• Familiarize with bank policies around model risk control, valuation services and risk and P/L control.
• Work closely with stakeholders and partners in Front Office, Market Risk Management, Global Valuation Group & Operations to fulfil our responsibilities.

Your skills and experience:

• Minimum 4 years of prior experience working with a major international Investment Bank in a Product Control function or Middle Office Department.
• Proven experience in Financial Products such as FX, Rates
• Working experience and good understanding of trade capture processes and downstream reporting requirements, including P&L attribution , accounting, market risk reporting and regulatory requirements.
• Experience in IT skills such as Microsoft Query, SQL, Alteryx, Tableau, MS Visio, VBA, C++, Python etc.
• Bachelor’s degree in accounting, Business or Economics or relevant qualifications.
• Working on driving continuous improvement of processes and workflow.
• Possess intellectual curiosity in valuation problems with motivation to succeed in assignments.
• Good analytical skills and thorough, whilst being able to communicate complex information to a wide variety of stakeholders
• Good team player and possess good Inter-personal skills with ability to articulate and partner with stakeholders

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Salary: up to $4900 + 1 month completion bonus

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

* Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.

* Ensure Service master is updated and accurate for system go-live.

* Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.

* Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.

* Monitor and report SharePoint workflow turnaround time.

* Ensure accurate and timely update of data files for internal management reporting.

* Support annual cost refresh/ updates on services.

* Provide Business partnering support to Business Units within a growing regional healthcare system.

* Any other ad-hoc duties.

Job Requirements: Min Degree in Accountancy / Business or similar w min 2 yrs of relevant public healthcare costing framework is preferred

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Business analyst”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 1 year contract under Avensys

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: S Benakoppa

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

The person will be responsible for managing customer requirement, product implementations and post implementation support.

The person must be highly client focused with excellent relationship building skills.

The person will oversee all aspects of client implementations as a member of the Napier Implementation Team.

The primary focus of the person will be managing the implementation objectives of customers. In addition, the person will support the organization’s growth by applying a clearly defined project management approach for both new and existing client implementations.

The person will likely come from a healthcare or technical background with preferred experience of delivering healthcare IT projects in an onsite – offshore model.

The role demands a proactive, hands-on approach to delivery and working closely with our Sales, Product Management and Engineering teams.

The candidate must be motivated by the challenge of building a culture of continuous improvement and celebrated success.

Requirement:

• At least 5+ years of experience as Functional/Business Analyst in IT and/or Healthcare Domain is preferred
• Degree in Information System, Engineering, Healthcare or equivalent is preferred
• Experienced in at least 2 implementation cycle of HIS is a plus
• Has documented user requirements, functional specifications and test cases
• Has experience in healthcare domain

Pizza Hut is looking for a passionate, driven, technically savvy and commercially astute Business Analyst to be a key part of Global Digital & Technology team! You are responsible for driving growth on our digital platforms (Web, apps, and whatever the future may bring). The ideal candidate will possess both a business and technical background that enables them to drive an engagement at the franchisees level as well as with software developers and IT architects. The candidate will be a strong analytical thinker who has a track record of systems-level problem solving and developing successful plans to execute in a fast paced environment. They should also have very strong communication and analytical skills. Partnering with global in house UX, Engineering, Analytics teams, the position assist the Product Manager in analyzing business processes, gather requirements, and provide technical solutions.

Key Responsibilities:

Requirement Gathering:

• Collaborate and communicate with Franchisees to understand and document business requirements, this may involve discussion with third party vendors if integrations are impacted.
• Work with internal stakeholders such as UX Research team, conversion rate optimization team etc to elicit necessary requirements to improve the e-commerce platform

Analysis and documentation

• Analyze and document current business processes and workflows from current state to future state
• Create detailed user stories in JIRA and in the absence of product manager leads the scrum team/ squad in explaining the requirements to ensure user story can meet the definition of done
• Work closely with development teams to translate business requirements into technical specification and in validating technical solutions to meet business needs

Data Analysis:

• Analyze and interpret data to provide insights to support requirement gathering using GA, Fullstory, Data AI and other analytics tools in the suite
• Analyse post delivery of features, ensuring features meet the original expectations in terms of uplift etc, optimize features rolled out

Communication and training:

• Provide regular updates on progress in absence of delivery lead
• Train the franchisees in adoption of new product features by creating training materials and communicating those through live demonstration

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Information Technology, Computer Science).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with business analysis tools such as Google Analytics
• Ability to work collaboratively in a team environment.
• Minimum two years experience in QSR industry, retail industry or consulting

Preferred Skills:

• JLPT 1 – able to read and communicate in Japanese and English
• Exposure and hands on experience to Google Analytics is necessary, BI reporting such as DOMO and CX tools such as Fullstory is preferred but not necessary
• Understanding of software development life cycle (SDLC) processes especially in Agile methodology such as Scrum
• Competency in JIRA is compulsory

Job Scope:-

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

What's the Role

As a Senior Business Analyst, Finance & Control, you will work in a highly visible, flexible and collaborative team in a fast-paced semiconductor equipment manufacturing environment.The primary role is to support Director, Business Control on the Financial Controlling of the manufacturing site in Singapore. The incumbent would liaise closely with various other stakeholders within the organization.The ideal candidate is highly energetic, detailed and hands on. This position requires a solution-oriented candidate with a combination of business acumen, knowledge of financial best practices, and an analytical mindset.

The candidate must have the ability to draw key findings from a large data set and provide data driven solutions that are organized and simple to understand. The candidate must have the ability to work well with diverse stakeholder groups across the globe to solve business problems; good communication skills are a must.This is an individual contributor role and reports into Director, Business Control. He/she expects to work very closely with the Business Control team of Global Operations and Finance Shared Services team based in Singapore.

Accountabilities include but are not limited to:

Act a backfill for quarterly and yearly standard cost review/update and perform ad-hoc standard cost revision and cost roll requests during S4 Hana implementation.
Responsible for the actual cost calculation of systems / products and analysis of the variance between the pre and post calculations.
Responsible for production variance analysis.
Responsible for monthly forecast of systems / products and review with Business Unit(s).
Support month-end activities and prepare journal entries.
Develop and sustain "expert-level" understanding of diverse business processes, operational procedures, and financial data.
Represent GOPS Business Control in cross-functional projects or during system implementations.
Seek out opportunities to enhance and automate processes within specific areas to increase scalability and efficiency.
Undertake any other ad-hoc tasks as assigned.

What Will Make You Successful?

Bachelor’s Degree in Accounting, Finance, Business or equivalent professional qualification.
Minimum 5-8 years of costing and analysis experience preferred from manufacturing background.
Familiar with product costing in a manufacturing environment / process.
Demonstrated ability to understand business processes and developed in-depth knowledge in transactional data.
Strong influencing skills that deliver collaborative outcomes.
Meticulous and paying attention to details.
SAP experience required.
Strong knowledge of Excel and Microsoft Office.
Experience in system implementation and project management is preferred.
LEAN/Six Sigma certification will be a plus.

Responsibilities:

• Prepare purchase orders, invoices, packing lists, and manage purchases.
• Verify shipment details upon receipt and before delivery.
• Coordinate, monitor, and follow up with internal departments, forwarders, and carriers on document issuance, shipment status, and payment arrangements.
• Complete documentation for new customer and vendor registrations.
• Monitor accounts receivable/payable and inbound/outbound deliveries.
• Track inventory levels, conduct stock takes, and report findings.
• Manage correspondence and establish filing systems.
• Source, purchase, and maintain office supplies.
• Coordinate meetings and appointments and perform clerical tasks.
• Assume additional responsibilities as needed, including booking transport and accommodation, human resource administration, return material authorization administration, and arranging office maintenance services (e.g., air conditioners, printers, pantry appliances, laptops).
• Execute other administrative duties as required.

Requirements:

• Minimum 'O' Level with 2 to 3 years of customer service experience, preferably in the Information Technology or IT SI industry.
• Strong customer experience mindset with excellent listening, understanding, and response skills.
• Eager to learn and a team player.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Lead admin and customer service teams ,manage and improve the work flow to give strong support to sales department.
• Assist in staff recruitment processes, such as job postings, resume screening, and interview coordination.
• Maintaining office stationery, printed materials, equipment and facilities.
• Assist accountant to prepare payment and data entry.

Requirements

• Candidate must possess at least a Degree or Relevant
• Familiar with MS Office application, Word, Excel, and Chinese Word processing
• Good interpersonal and communication skills
• A self-motivated, independent, and a good team player.

We are seeking for a Business Analyst to deliver cutting-edge digital solutions by leveraging your tech/digital knowledge and strong influencing skills

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $8800 (basic) + AWS
• You will be involved in areas such as Data Analytics, Agile Methodologies, Cloud, Internet/Mobile Technologies, CRM, Knowledge Management, and Service Design.

Responsibilities:

• Collaborate with business teams to identify business needs using human-centric and visual methods such as service journeys.
• Apply Design Thinking and Service Design methodologies to assess current state gaps and challenges.
• Work with project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies for internet and mobile solutions, aligning with the company's technology directions.
• Select appropriate development methodologies (Agile or Waterfall) for various development environments (Outsourced, Co-Sourced, In-house).
• Ensure systems or products are ready for smooth deployment, adoption, and operations.
• Analyze impacts of requested changes and propose improvements.
• Collaborate with support teams to address technical problems during the Operations & Maintenance phase.
• Continuously identify new digital transformation opportunities for the company.

Requirements

• Minimum of 3 years in IT business analysis, application solution design, and testing.
• Experience in at least one full software/product development cycle, preferably using Agile methodology.
• Certifications: Business Analysis certification (e.g., CBAP), Agile certification is an added bonus
• Possess understanding of UX design, web functions, standards, and web application development (including security principles, session management, and best practices).
• Familiarity with web applications and languages such as HTML, CSS, JavaScript, JQuery, and APIs.

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J46739" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Location at Changi Business Park

Starts off as 12 months contract

The Job

• Collate and manage all the details regarding the application for the assigned business vertical
• Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

The Talent

• Degree holder with a major in banking/finance and/or prior banking experience will be preferred
• Capable of effectively working under pressure and meeting tight deadlines

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

We are seeking for a Business Analyst to deliver cutting-edge digital solutions by leveraging your tech/digital knowledge and strong influencing skills

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $8800 (basic) + AWS
• You will be involved in areas such as Data Analytics, Agile Methodologies, Cloud, Internet/Mobile Technologies, CRM, Knowledge Management, and Service Design.

Responsibilities:

• Collaborate with business teams to identify business needs using human-centric and visual methods such as service journeys.
• Apply Design Thinking and Service Design methodologies to assess current state gaps and challenges.
• Work with project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies for internet and mobile solutions, aligning with the company's technology directions.
• Select appropriate development methodologies (Agile or Waterfall) for various development environments (Outsourced, Co-Sourced, In-house).
• Ensure systems or products are ready for smooth deployment, adoption, and operations.
• Analyze impacts of requested changes and propose improvements.
• Collaborate with support teams to address technical problems during the Operations & Maintenance phase.
• Continuously identify new digital transformation opportunities for the company.

Requirements

• Minimum of 3 years in IT business analysis, application solution design, and testing.
• Experience in at least one full software/product development cycle, preferably using Agile methodology.
• Certifications: Business Analysis certification (e.g., CBAP), Agile certification is an added bonus
• Possess understanding of UX design, web functions, standards, and web application development (including security principles, session management, and best practices).
• Familiarity with web applications and languages such as HTML, CSS, JavaScript, JQuery, and APIs.

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J46739" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Data Analysis, Visualization & Reporting (80%):

• Collaborate with internal stakeholders to understand their data needs and objectives, ensuring alignment and detailing expected outputs
• Conduct thorough data analysis using SQL and develop insightful dashboards in Tableau to empower stakeholders with actionable insights
• Monitor data quality and integrity, proactively identifying and resolving discrepancies through cross-functional collaboration
• Maintain and update dashboards and reports on regular cadences, providing insights on KPI changes and movements

Special Projects (20%):

• Assist the Strategy team in various internal projects, covering aspects such as commercial growth, process improvement, and cost optimization.
• Manage project tasks from analysis to execution, ensuring timely delivery and successful implementationJob

Requirements:

• 5+ years of experience in management consulting, business analysis, or similar roles
• Proficient in data querying languages (e.g., SQL) and data tools/platforms (e.g., Tableau, BigQuery, Metabase)
• Excellent communication and collaboration skills, with the ability to effectively present information to both technical and non-technical audiences
• Detail-oriented mindset with a commitment to delivering high-quality work within reasonable deadlines
• Ability to work autonomously and prioritize tasks in a dynamic, fast-paced environment
• Strong analytical and problem-solving skills, capable of extracting key insights from complex datasets
• Proactive attitude towards driving process improvements and solving problems hands-on
• Passion for innovation, continuous improvement and constant learning

Nice to haves:
- Experience working in a fast-paced and agile startup environment, especially within the B2B fintech/payments space
- Project management experience, including end-to-end project oversight
- Experience with data warehousing and data engineering
- Knowledge of financial concepts and reporting principles for data and finance reconciliation

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

About the Client:

Our client, a prominent player in the financial services sector, is experiencing a period of growth and is seeking multiple Business Analysts to support various transformation projects.

Responsibilities:

To enhance the in-house application Wealth System by collaborating with stakeholders and applying expert knowledge in Treasury Markets to deliver innovative solutions.
Key Responsibilities:

• Collaborate with stakeholders, including Front Office and UX/UI Designers, to gather and validate business requirements.
• Lead and manage issues during UAT/Sprints, ensuring proper traceability of all requirements.
• Analyze and define interface structures between applications using REST API and KAFKA.
• Act as a bridge between users and technology to deliver well-thought-out solutions.
• Respond promptly to issues with sound business, operational, and technical solutions.

The ideal candidate will have a strong background in business and technical analysis, with at least 5 years of experience and background in related fields.

Skills/Requirement:

Key Requirements:

• Bachelor's degree or higher in Business, Computer Science, or IT.
• Minimum of 5 years of experience as a Business Analyst.
• Strong knowledge in business and technical subject matters.
• Ability to manage projects independently and work with minimal supervision.
• Experience with Wealth management users and Agile delivery is advantageous.

If you are a skilled Business Analyst with experience in Treasury Markets and are looking to take on new challenges, we encourage you to apply online or reach out directly.

Interested? Apply now, as we will be reviewing applications throughout the advertising period!

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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About the Client:

Our client is a leading force in the financial services sector, currently expanding and seeking multiple Business Analysts for diverse transformation projects.

Responsibilities:

Facilitate treasury projects by gathering business requirements, ensuring stakeholder communication, and implementing API solutions successfully.
Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements, facilitating workshops and ensuring clarity.
• Analyze and validate requirements, translating them into detailed functional and non-functional specifications.
• Conduct user acceptance testing, identify issues, and drive resolutions to meet project goals.
• Serve as a bridge between business and technology teams, ensuring effective communication and solution delivery.
• Respond promptly to issues by understanding business, operational, and technical needs and recommending solutions.

To excel in this role, you must have involved in managing complex API projects within the Treasury and Markets domain, focusing on FX and equity derivatives.

Skills/Requirement:

Key Requirements:

• Bachelor’s degree or higher, preferably in Business, Computer Science, or IT, with relevant experience.
• Minimum of 5 years as a Business Analyst, with strong technical and business knowledge in multi-asset class products.
• Proven experience managing Treasury, Markets, or API projects, with the ability to work independently.
• Familiarity with Agile delivery methodologies; experience with Jira and Confluence is an advantage.
• Strong organizational skills, ability to work with minimal supervision, and adept at handling multiple projects.

If you're an experienced Business Analyst ready to take on a challenging new role, or if you have expertise in relevant fields and are eager to embrace a comprehensive Business Analyst position, please apply online or contact us directly.

Interested? Apply now, as we will be reviewing applications throughout the advertising period!

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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