Total 2,963 support analyst job vacancies in Business Management / Project / Planning category in Singapore

Responsibilities

• Provide project implementation, maintenance, and support on SAP modules such as MM, SD, FI, and ABAP development
• Identify, participate, and implement productivity enhancement projects, support users in day-to-day operations
• Constantly look into the enhancement of existing applications, and suggest new solutions for various business units
• Work closely with business teams to study current work processes and constantly study and identify areas for improvement

Requirements

• Degree in Information Technology/Computer Science or equivalent
• At least 3 years of working experience in SAP MM, SD, FI modules and preferably ABAP development experience
• Must be a team player, willing to learn, an initiative to drive and follow up on outstanding issues to closure
• Experience with technical skills: Relational database and programming will be advantageous
• Domain knowledge in retail, e-Commerce, or supply chain will be advantageous

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

To support DBS’s Technology regional communications team on the following portfolios:

• Develop communications for senior leaders including but not limited to crafting speeches, scripts and decks, planning of relevant communications efforts and creating compelling storyboards.
• Review, draft and govern Technology content that is published and showcased externally.
• Support creation of material for employee townhalls and conferences, copywrite for Group T&O communication channels and newsletter and copyedit for awards submissions.
• Plan, execute and deliver end-to-end Technology internal marketing campaigns and event-based communications.
• Work with internal stakeholders and vendors to conceptualise and create microsites, including content creation such as videos and write-ups.
• Co-manage Technology digital communication platforms, including planning to publishing social media content, taking an end-to-end approach.
• Design, develop and roll out programmes that bring to life the people strategy. Plan and execute end-to-end on engagement initiatives and key events.
• Identify different and new ways of marketing and profiling our technology, leaders and world-class innovations and initiatives.
• Build and maintain a repository of collaterals that can be shared with internal and external audiences.
• Prepare analytical reports to understand the effectiveness of campaigns and events, and communications efforts.
• Study the data of various comms campaigns and learning programmes.
• Assist in other communications support when required.
• Work with stakeholders and collaborate widely with cross-functional teams.
• Manage budget allocation.

Requirements

• Bachelor’s Degree with minimum 6 years of working experience in Corporate and Marketing Communications, public relations, journalism, event planning or similar.
• Exceptional written and verbal communication skills, with the ability to clearly articulate complex messages to relevant stakeholders.
• Very strong PowerPoint presentation skills, including ability to illustrate concepts visually for senior management.
• Experience with marketing communications, social media content management and public relations would be preferred.
• Experienced in designing & running large scale events, involving senior management, is preferred.
• Candidate with good understanding of Technology teams would be valued.
• Experienced at working in a banking / financial institution set-up is preferred.
• Strong team-player, and yet be able to execute as an individual contributor.
• Confident dealing with pressure and deadlines.
• Ability to multi-task and manage multiple deadlines and projects at any one time.
• A self-starter and collaborator that flourishes in a fast-paced, ever-changing, and deadline-driven environment.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

The Financial Industry Disputes Resolution Centre or FIDReC is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As part of our strategic growth, we are actively seeking qualified candidates to join us in the role of IT Business Analyst.

Job Responsibilities

· Provide both technical and functional support to end users.

· Conduct training sessions for users on IT systems.

· Collate business requirements, contributing to IT enhancements and Gen AI projects.

· Perform User Acceptance Testing (UAT) and deployment verifications, as well as on-going system monitoring.

· Opportunities for advanced learning and exploration of new technology and solutions, encompassing system, network, security, voice, backup, disaster recovery to improve solution design and delivery.

· Prepare timely statistical reports for Senior Management and stakeholders.

· Establish a data-centric environment using statistical insights to optimise decision-making and operational efficiency.

· Undertake other ad hoc duties as assigned.

Job Requirements

· Possess a good diploma/degree in IT-related fields from a recognised tertiary institution.

· 5-days work week in CBD area, fully on-site.

· Competent in using Microsoft productivity tools.

· Proficiency in Microsoft Excel.

· Some understanding of Power BI and Power Automate and the ability to write some automation scripts is an added advantage.

· Basic understanding of IT Security.

· Familiarity with DevOps and Microsoft Dynamics 365 and Azure will be beneficial; training will be provided for candidates without prior experience.

· Relevant experience in similar roles will be preferred.

Salaries will be commensurate with the candidates' experience and qualification and are negotiable. Candidates are to state their expected salary in their resumes.

Candidates should submit their resume via email stating their expected salary, to:

The Human Resource Manager

Financial Industry Disputes Resolution Centre Ltd

36 Robinson Road

#15-01

City House

Singapore 068877

Email: [email protected]

At FIDReC, we are committed to fostering a diverse and inclusive workplace. We adhere to the fair employment policies and guidelines set by the Singapore’s Ministry of Manpower and TAFEP, promoting equal opportunities and a respectful work environment. We encourage individuals from all backgrounds to apply and contribute to our dynamic team.

Job Description Summary: Quality Assurance and Testing is responsible for ensuring that all applications, system products, and projects meet defined quality standards. Develops, conducts, and evaluates application audits and testing processes. Staff often have in-depth knowledge of automated testing tools, and quality control and assurance approaches.

Job Description:

Group Finance Group Finance fulfils a dual role of governance and value-add in support of UOB’s performance and strategic objectives. We are responsible for the financial, regulatory and performance reporting of UOB Group, and fulfilling our mandate as stewards of the Bank’s resources by ensuring the right levels of controls and oversight over the use of the Bank’s resources. At the same time, we support senior management and the businesses by providing insights into the performance of the Group and its businesses and geographies in order to support enhanced decision making over both the short and long term in order to achieve optimal and sustainable financial outcomes for our shareholders.


Financial Information Management (FIM), Group Finance

Financial Information Management (FIM) drives the strategic roadmap for the Bank’s financial systems and partners with stakeholders and GTO Technology specialists to deliver solutions to support the growth of UOB. We aim to protect and enhance Group Finance value through optimizing the use of our systems and tools as we implement a controlled Finance architecture.
The candidate will be part of Financial Information Management (FIM) within Group Finance under the Change Management organization structure. Your key responsibilities include: • Assist to gather and document user requirements • Assess functional impact of changes to Finance applications • Assess the user configuration setup and mapping specifications required for application changes • Responsible for end-to-end User Acceptance Testing activities such as: define test approach, prepare test scripts and execute User Acceptance Test; analyses test results and ensure that reported issues are resolved • Assist to provide support in resolving post implementation issues during warranty period



Job Requirements: • Minimum of 2 years working experience, preferably in the banking/financial services industry and with exposure and participation in at least 1 major project • Fresh graduates with strong banking sensibility are welcomed to apply • Foundational knowledge of Financial Accounting and Financial Reporting Standards, as well as familiarity with the financial/regulatory reporting process and submission frequency • Experience in conducting UAT, logging errors and documenting test scripts, results and findings • Proficiency in SQL scripting, MS Excel functions including Pivot table is a must • Good understanding of Data Architecture, Data Warehouse and Business Intelligence subjects • Possess good communication skills, a curious nature and strong ability in problem identification, variance analyses and issue resolution • Team player, meticulous and able to work independently and motivate others • Experience in performing UAT testing or Business Analyst is preferred.Group Finance

Group Finance fulfils a dual role of governance and value-add in support of UOB’s performance and strategic objectives. We are responsible for the financial, regulatory and performance reporting of UOB Group, and fulfilling our mandate as stewards of the Bank’s resources by ensuring the right levels of controls and oversight over the use of the Bank’s resources. At the same time, we support senior management and the businesses by providing insights into the performance of the Group and its businesses and geographies to support enhanced decision making over both the short and long term in order to achieve optimal and sustainable financial outcomes for our shareholders.

Financial Information Management (FIM), Group Finance

Financial Information Management (FIM) drives the strategic roadmap for the Bank’s financial systems and partners with stakeholders and GTO Technology specialists to deliver solutions to support the growth of UOB.​ We aim to protect and enhance Group Finance value through optimizing the use of our systems and tools as we implement a controlled Finance architecture.

The candidate will be part of Financial Information Management (FIM) within Group Finance under the Change Management organization structure. Your key responsibilities include:

• Gather and document user requirements
• Assess functional impact of changes to Finance applications
• Assess the user configuration setup required for application changes
• Review functional design and ensure that business requirements are met
• Responsible for end-to-end User Acceptance Testing activities such as:define test approach, prepare test scripts and execute User Acceptance Test, analyse test results and ensure that reported issues are resolved
  
• Transition project to production support teams with proper documentation and training
• Provide support in resolving post implementation issues during warranty period

Job Requirements:

• Degree in Accounting / Finance/ Business or its equivalent professional certificates
• 3 - 5 years of experience as a Business Analyst in a project setting within Banking / Financial Services Industry
• Proven business analysis skills: experience in developing business requirements documents, test strategy and test scripts for User Acceptance Test is a plus
• Strong proficiency in SQL
• Good understanding of Data Architecture, Data Mapping and Data Warehousing
• Analytical and has aptitude for system related work
• Prior work experience as a business analyst with experiences gained in any of the following areas is a plus:
• Basel Regulatory Reporting
• Front-to-back projects for Trade Finance Products
• Experienced and confident in dealing with various levels of management
• Self-starter with resilience and resourcefulness
• Possess strong organizational skills
• Strong verbal and written communication skills

Position

In a challenging and multicultural environment, we seek for a Business Analyst to join our Cash Management IT department as in charge of the Team of Business Analyst for Implementation of Cash Management solution into Asia Region for Cash Management System.

Main responsibilities

Functional Skills

Preliminary studies and analysis. (Including leading user workshops)

• Analyze and structure new requirements with all stakeholders involved in order to the organization best way to deliver appropriate solutions and integrate them in overall program.
• Should possess strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context.
• Ensure that every new solution implemented respects standards and allow for Mutualization / reuse as much as possible between sites.
• Ensure all requirements are approached from a global perspective for all sites. Specific solution should only be considered to address regulatory, tax or accounting specific requirements.

Requirements
Good functional knowledge on Domestic & International Payments with strong capability to provide in house Solutioning via business Configuration.

• Experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Expertise in SWIFT interfacing
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Our Client is an established local bank, they are looking for a Business Analyst to join them.

Duties:

1. Manage system parameters for monthly runs.

2. Facilitate/collate data points for system parameter updates.

3. Work with the reporting team to firm up the system updates prior to the scheduled monthly run.

4. Collate issues encountered in the BAU run and raise tickets to responsible teams for closure.

5. Drive discussions with BAU and Tech team on a monthly basis on the upcoming changes and run schedules.

6. Work with the technology team on any adhoc runs needed for flash or forecast.

7. Work on BAU enhancements, eg gather user requirements on tableau and work with MOT on the implementation.

Requirements:

1. Diploma or Degree in IT, Computing, Accounting, or Finance.

2. Equipped with basic to mid level skills in excel.

3. Good at understanding structured data.

4. Have a valueable understanding on SQL and be able to do basic data extraction using SQL.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role Summary

We are seeking an experienced Investment Services Business Analyst to join our dynamic team for an Aladdin implementation project. In this role, you will serve as a key player in our multi-asset trading desk, supporting various products including fixed income, equities, derivatives, and funds. Your expertise in these asset classes, along with your strong business analysis skills, will contribute to the development and enhancement of our investment services.

Main Responsibilities

• Act as a Business Analyst for the multi-asset trading desk, collaborating closely with stakeholders, particularly traders and portfolio managers, to understand and address their business challenges and requirements. This includes trade aggregation, allocation, and connectivity using FIX protocol and EMS.
• Utilize your in-depth product knowledge of fixed income, equities, derivatives, and funds to provide valuable insights and solutions to support trading desk operations.
• Partner with vendors and other internal workstreams to integrate Aladdin/eFront platform that align with business requirements. This includes preparing proposals, driving development, and ensuring successful delivery.
• Manage key vendor relationships to improve the quality of solutions and leverage their expertise to enhance our investment services.
• Embrace an open-minded approach, actively listening to and considering different views from stakeholders to make decisions that maximize customer satisfaction and create win-win solutions.
• Execute initiatives with discipline and transparency, balancing the need for change and driving desired outcomes.
• Manage relationships with all key technology and data services used by the firm, ensuring effective utilization and alignment with business needs.
• Participate in enhancement activities, identifying and qualifying improvement opportunities across investment services.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 5 years of experience in the asset management industry, with a strong focus on supporting front-office operations.
• Solution and problem-solving orientation: Ability to break down problems into root causes and address underlying issues, even if they are not solely system related.
• Flexibility and creativity in problem-solving, adapting to dynamic market conditions and client needs.
• Customer service mindset and data culture, demonstrating patience, understanding, and assistance when dealing with challenging clients.
• Strong system skills in Aladdin, Bloomberg AIM, and Eagle are highly desired and high-level influencing and interpersonal skills.
• Excellent written and oral skills, with experience in writing business requirements, creating presentations, and building business cases.

Purpose and Scope

As a Digital Business Analyst, you will play a pivotal role in developing and implementing digital integration strategies for mergers and acquisitions across Sembcorp Group. This position requires a strategic thinker with a strong understanding of digital technologies and the ability to collaborate with subject matter experts to create a comprehensive playbook for seamless M&A digital integration.

Responsibilities:

Playbook Development:

• Collaborate with subject matter experts in Group HQ and Markets to understand business processes, systems, and digital landscapes.
• Lead the development of a comprehensive playbook for digital integration within the M&A framework, ensuring alignment with organizational goals and standards.
• Conduct thorough analyses of digital assets, systems, and technologies to identify integration opportunities and challenges.

Project Management for Digital Integration:

• Serve as the key liaison between the Group Digital Team and M&A project stakeholders.
• Create and execute project plans for digital integration in M&A activities, coordinating efforts across cross-functional teams.
• Monitor project timelines, budgets, and deliverables, providing regular updates to relevant stakeholders.

Implementation:

• Support the implementation of digital integration strategies during M&A activities.
• Ensure seamless transition and functionality of digital systems post-integration.

Stakeholder Collaboration:

• Work closely with subject matter experts, both internally and externally, to gather insights and ensure alignment with business objectives.
• Engage with key stakeholders to understand business requirements, expectations, and challenges related to digital integration.

Communication:

• Develop and articulate concise messages through PowerPoint presentations to communicate integration strategies, progress, and outcomes to stakeholders.
• Facilitate communication between internal teams and external entities involved in the digital integration.

Team Administration:

• Undertake ad hoc team administration duties as required, ensuring the smooth operation of the Group Digital Team.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business or a related field.
• 1 – 3 years’ experience in business analysis, project management, or a similar role.
• Strong understanding of digital technologies, systems, and integration methodologies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Excellent presentation skills, with the ability to convey complex concepts in a clear and concise manner. Proficiency in developing engaging and concise PowerPoint presentations.

Job Responsibilities:

· Gather and analyze business requirements and translate it into functional requirements, workflow process or other relevant documentations.

· Work closely with end user on their needs and identify opportunities for process improvement and aligning it with business requirement.

· Assist Operation team in General Ledger, Accounts Payable and Account Receivables System rollout such as defining business scenarios for testing, Setting up test scripts and other relevant task.

· Participate in testing and work with Technical team to resolve bugs and re-testing for failed tests.

· Conduct relevant checks and undertake test script developments which include critical functional tests, etc in preparation for testing in all phases.

· Support other test user’s testing to analyze impact on Profit &Loss/Balance Sheet.

· Participate in other system rollout Phases Training, production Go-live verification, etc.

· Support training materials preparation and update relevant operating procedures and/or other documentation.

· Other Project related ad-hoc duties assigned.

Job Requirements:

· Minimum Diploma in Business System or Accounting.

· Organized, detailed, possess excellent communication (both written and verbal) and interpersonal skills.

· Good stakeholder management skills.

· Strong analytical and problem-solving skills.

· Operation experience working on General Ledger, Account Payable and Account Receivables with ERP rollout experience preferred.

· Law Firm experience preferred.

· Prior experience with Aderant Expert would be advantageous.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Manages COTS (30%)

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL per month from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Role Overview
Based in the Sales Finance team, the Project or Data Analyst will be assist to improve the sales reporting granularity. The ideal candidate should be methodical, analytical, able to work with large amounts of data and good at problem solving as well as troubleshooting.

Key Tasks

• Build and maintain a good professional relationship with both internal (IT, Sales, Finance) and external partners of the APAC region.
• Project manage each onboarding activity through initial assessments, agreement on delivery dates, reporting methods and file testing.
• Provide prompt feedbacks/responses to conclude a timely cadence of reporting from the Partner in production.
• Regularly track and communicate the status of your portfolio of partners to onboard.
• Work methodically to document changes in status and demonstrate the ability to forecast completion dates.
• Continuous improvement on the overall process for better efficiency.
• Data analysis where required to ensure good data integrity.
• Work effectively as a team to cross-train and share ideas to progressively improve the process and implement better efficiency.

Requirements

• Bachelor’s degree in Finance, Mathematics, Information Systems or equivalent.
• At least 1 year experience in project management, data capture/analysis and/or working with external customers/partners.
• Possess good MS Excel skills.
• Proactive and determined to drive actions and results to meet deadlines.
• Excellent verbal and written communication skills.
• Detail oriented and self-motivated individual, able work independently or in a team.
• Knowledge/Familiarity of reporting methods including EDI (electronic data interchange), sFTP (secured File Transfer Protocol), ASIR (Web) and API is preferable but not required.

Job Responsibilities:

• Coordinate and prepare all project artifacts by collecting, analyzing, and summarizing information, ensuring delivery in accordance with project delivery processes and standards.
• Assist in the preparation of group-level reports and dashboards, including forecast reports, budget status, and other management-related reports.
• Monitor project progress and proactively highlight potential issues to the Group Head.
• Coordinate and ensure quality controls for deliverables are met.
• Track and review project financials for completeness and accuracy before submission, assist project managers in procurement activities, and liaising with vendors.
• Monitor expenses and forecast future costs.
• Prepare and provide documentation to key stakeholders and internal teams.
• Develop meeting agendas, presentation materials, meeting minutes, and supporting documentation for management meetings.

Job Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or equivalent
• At least 5 years working experience in Project Management Office, banking environment and/or project management knowledge
• Meticulous, analytical and result oriented
• Good communication and inter-personal skills
• Well-versed with MS Power-point and MS Excel
• Familiarity with project portfolio management tool
• understand Project SDLC process
• Ability to multi-task and work under pressure
• Innovative and adaptable
• Willing to take on new challenges in a fast-paced environment
• A team player as well as able to work independently

To apply, please visit www.gmprecruit.com and search for Job Reference: 24058

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Our Client is an established local bank, they are looking for a Business Analyst to join them.

• Collate and manage all the details regarding the application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About The Role:

• Key role as a business analyst on Portfolio Analytics and Regulatory Climate Stress Testing within Risk Management Group.

Job Responsibilities:

• Understand the climate stress testing business requirements, writing user stories and technical specifications including test cases and expected results.
• During the solutioning process to ensure solutions and design implemented are fit for purposes, long term and scalable.
• Working with technology for system development in an Agile framework to explain requirements, tracking of backlog and user stories delivery.
• Conduct first level user testing and tracking all known issues, and work with technology to drive resolution within sprint timelines.
• Actively managing the UAT process and timelines, working with end users to explain results and issues resolution towards UAT sign off and go live deployment
• Clearly documenting all steps in the project and testing results. And be able to provide timely update to stakeholders
• Participate and support the coming climate stress testing exercise within the bank, and any other related projects.

Requirements:

• Domain knowledge on regulatory climate stress testing, capital requirements rules on RWA or IFRS9 Expected Credit Loss (ECL)
• Domain knowledge on regulatory models implementation is a strong plus
• Strong experience of project delivery or system implementation
• Keen understanding of application solutioning and system design
• Excellent programming skills in Python, SQL or other advanced languages; experience working with large and complex datasets

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position

In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System of CACIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

• Executing Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 5 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 7 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Business Support Executive – Projects / Woodlands [3770]

Basic Salary: $2300 + Allowances $250 + AWS + PB
Working Days: 5.5 days, Rotation on Saturdays – alternate WFH and WFO arrangement)
Working hours: Mon to Fri: 8am to 5pm, Sat: 8am – 12pm
Location: Woodland

Responsibilities:

• Support the sales team on their key account enquiries and activities.
• Assist Head of Sales on export enquiries and costing
• Prepare quotations for ad-hoc enquiries.
• Logging in blanket sales order, executing order processing and order fulfilment task.
• Coordinating deliveries with relevant internal departments
• Ensuring sufficient inventories for project delivery
• Ensuring sufficient collaterals available
• Communicating with external customers for cash sales and payments
• Other relevant ad-hoc admin duties as assigned.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

IT Business Analyst

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J44104" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Responsible for support and administrative work for project team
• Support for shop or counter installation of brand, including maintenance.
• Liaise and coordinate with all project participants on proper progress updates to ensure a timely delivery.
• Counter construction - preparation/brief/quality checks
• Provide projects reports - pre-shipment/ defects/ completion, etc.
• Create and update data in office system including PO creation & quotation
• Make overseas trips or remote online to meet clients and suppliers.
• Any other duties as assigned by Management from time to time
• Perform administrative responsibilities within scope of works.

Requirement:

• Proficient in English and Chnese language (Written and spoken)
• Proven working experience in Interior design and construction.
• Proficient in Email, Microsoft office and Adobe Acrobat
• Excellent portfolio of previous works.
• Preferably with cosmetics and retail flair experience, and eye for detailing.
• Communication and presentation skills.
• Positive and keen learning aptitude.
• Able to work under a tight timeline and handle working pressure.
• Able to multi-task and work independently
• Maintain good relationship with project participants -internal and external.

Business Analyst

Job Summary

As a Business Analyst, you will be responsible for the assessment and analysis of business requirements across business units.

Key Responsibilities

· Work closely with business users and project team members on project initiation, solution design, implementation and post implementation support.

· Support the Product Owner to own, groom and prioritise Product backlog for planning of Product releases.

· Facilitate the solution design effort and help to develop innovative solutions while complying to existing standards, guidelines and processes.

· Plan, design and facilitate workshops to solicit requirements and walkthrough solutions;

· Perform business requirements analysis.

· Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions.

· Facilitate and propose optimisation or reengineering of business processes.

· Influence stakeholders in agreement to a common desired outcome.

· Collaborate with respective IT teams to support the project team to deliver high quality deliverables.

· Draft user requirement and functional specifications document together with IT vendors and obtain sign-off.

· Verify that user requirements are achievable and support business users during UAT and post-implementation phases.

· Perform and support pre-User Acceptance Testing (UAT) to ensure the quality of the deliverables before handing over the System for UAT.

What we are looking for

· Experience in defining business analysis, solution standards and processes.

· Experience with both agile and waterfall project methodologies.

· Experience with BPR (Business Process Re-engineering).

· Strong analytical skills with ability to assimilate information quickly.

· Excellent communication (oral and written) skills and ability to influence to gain consensus from multiple stakeholders when required.

· Strong team player and interpersonal skills.

· Preferably more than 3 years of relevant business analysis experience.

· Experience in driving digital initiatives with business will be an added advantage.

About the Client:

Our client is a reputed MNC

Responsibilities:

• Collaborate with cross-functional teams to gather and analyze business requirements related to data and reporting projects.
• Leverage business consulting expertise to bridge the gap between business needs and technological solutions.
• Provide insights and recommendations to enhance reporting processes and contribute to the overall efficiency of operations.
• Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts.
• Own end to end documentation of requirements including version control and required signoff from the stakeholder groups.
• Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.
• Create acceptance criteria and validate those solutions to meet the business needs through defining and coordinating testing.

Requirements:

• Bachelor’s degree in business, Computer Science, or related discipline required.
• At least 8 years’ experience as a Business Analyst in either Consulting for Insurance clients or insurance industry working on data / reporting projects.
• Practical experience with regulatory reporting (IFRS17)
• Deep understanding of various reports produced by insurance companies.
• Excellent analytical and problem-solving skills

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

• Conduct business analysis activities to gather, analyze, and document business requirements.
• Collaborate with stakeholders to understand their needs and translate them into clear and concise requirements.
• Work closely with development teams to ensure accurate and timely implementation of the identified requirements.
• Perform data analysis to identify patterns, trends, and insights that can inform business decisions.
• Develop and maintain documentation including functional specifications, use cases, and process flows.
• Participate in user acceptance testing (UAT) to ensure that delivered solutions meet the specified requirements.
• Provide support and guidance to end-users during system implementation and post-implementation phases.
• Stay updated with industry best practices and emerging trends in business analysis.
• Include gathering and analyzing business requirements, translating them into functional specifications, and facilitating communication between stakeholders and IT teams.
• Skilled in configuring and customizing Life Asia systems to meet business needs, conducting user acceptance testing, and providing end-user training and support.
• Additionally, adept at identifying opportunities for process improvement and recommending solutions to enhance operational efficiency and customer satisfaction.

Our client, one of world's largest financial services organization is looking for:

Business Analyst

Responsibilities:

• Manage system parameters for monthly runs.
• Facilitate/collate data points for system parameter updates.
• Work with the reporting team to firm up the system updates prior to the scheduled monthly run.
• Collate issues encountered in the BAU run and raise tickets to responsible teams for closure.
• Drive discussions with BAU and Tech team on a monthly basis on the upcoming changes and run schedules.
• Work with the technology team on any adhoc runs needed for flash or forecast.
• Work on BAU enhancements, eg gather user requirements on tableau and work with MOT on the implementation.

Requirements:

• Diploma or Degree in IT, Computing, Accounting, or Finance.
• Equipped with basic to mid level skills in excel.
• Good at understanding structured data.
• Have a valueable understanding on SQL and be able to do basic data extraction using SQL.
• Fresh graduates with relevant academic background as mentioned above will also be considered.

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied "Business Analyst")

Only shortlisted candidates will be notified.

-------------------------------------------------------------------------------------------------------

EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

Job Responsibilities

• Ensure timely development of system implementation, customisation, and enhancement program
• Liaise with Business User on Requirement Gathering
• Parameter handling and Product Setup in application
• Perform System Integration Test (SIT) and conduct User Acceptance Test (UAT)
• Evaluate & resolve User Service Request and production defects
• Responsible for deployment activity in Insurance Application System
• Liaise with internal & external auditors on Insurance Application System
• Administrator and end-user support for Direct Marketing module
• To be involved in ad-hoc activities and IT projects, as and when required

Requirements

• Min Diploma Holder in IT related field
• Min 2-3 years of relevant experience
• Preferably possess a brief understanding of the general insurance/banking business

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.