Total 2,993 support analyst job vacancies in Business Management / Project / Planning category in Singapore

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Position

In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System of CACIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

• Executing Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 5 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Summary:

We are seeking a motivated and detail-oriented IT Business Analyst to join our dynamic IT team. The successful candidate will play a crucial role in bridging the gap between our business needs and technological solutions. The IT Business Analyst will work closely with various stakeholders to gather, analyze, and document business requirements, and assist in the development and implementation of IT solutions.

Key Responsibilities:

1. Requirements Gathering: Collaborate with business stakeholders to understand and document their requirements. Engage in discussions and message testing to elicit and validate business needs.
2. Analysis and Documentation: Analyze and document detailed business processes, workflows (BPMN), prototyping, message mapping and create business acceptance criteria documentation.
3. Solution Design Support: Assist in the design and development of IT solutions that align with business requirements. Collaborate with software architects, developers and other IT professionals to ensure effective solution delivery.
4. User Acceptance Testing (UAT): Assist the QA team during User Acceptance Testing (UAT) to verify the alignment of the implemented features with the specifications outlined in the business acceptance criteria documentation.
5. Communication and Collaboration: Foster effective communication between business and IT teams. Collaborate with cross-functional teams to ensure alignment of IT solutions with business goals.
6. Continuous Improvement: Identify opportunities for process improvement and contribute to the development of best practices.

Qualifications:

• Bachelor degree in Information Technology, Business, or related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team and independently when required.
• Basic understanding of IT systems and applications.
• Familiarity with business analysis tools and methodologies is a plus.
• Eagerness to learn and adapt to new technologies and business domains.

Personal Attributes:

• Detail-oriented with a focus on accuracy.
• Strong interpersonal and teamwork skills.
• Proactive and self-motivated.
• Ability to handle multiple tasks and deadlines effectively.
• Strong sense of ownership and accountability.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Analyst - Transaction Reporting to join their team

The Job

This role's primary focus is the business analysis focused on Transaction Reporting within Regulatory Change. The role will be as a Business Analyst working on the Transformation team within NFRR, Tax and Credit Reporting Operations. The key purpose of the role is to work in tandem with project managers to support deploying change within bank's Non Financial Regulatory Reporting (NFRR) capability which includes Transaction Reporting.

Responsibilities broadly comprise working with subject matter experts to document requirements or processes on multiple and varied change initiatives which are either regulatory mandated or discretionary in nature.

The extent of the Transformation team's involvement in projects depends on the ownership, nature, scale and complexity of each. For some projects the team manages the initiative from inception through to implementation of the solution. For others, the team is accountable for just part of the project life cycle, such as production of a business case and requirements or co-ordination of user acceptance testing. In delivering a project, the team works closely with the Transaction Reporting Controls Group, Global Markets Operations functions, as well as other stakeholders including the Front Office/COOs, Technology, Finance, Compliance, Legal and Tax.

The APAC TR project portfolio for 2024 and beyond still has some uncertainties regarding scope and timelines, and therefore we would like to build some flexible capacity through this resource to join and cover either business analysis and/or PM related activities depending on work demand.

The Talent

• Significant experience working in business analysis/project management
• Experience gained in Financial Services, especially Global Markets (or Wealth Management)
• Excellent verbal and written communication skills, including to succinctly summarize complex problem statements for senior audience
• Working knowledge of one or more of the APAC or global transaction reporting jurisdictions (e.g. MAS, JFSA, HKTR, MIFID2 etc.)
• Attention to detail, and willingness to work on technical aspects
• Desire to work in a dynamic and fast-paced environment
• Knowledge of structured project management methods such as PRINCE2 or Microsoft Solutions Framework.
• Knowledge of structured analysis methods such as Use Cases writing, Business Process Modelling or qualification such as IIBA
• Product Knowledge: Global markets products including OTC Derivatives and Securities and/or knowledge of sales/trading and post trade processing

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Transaction Reporting
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

The Repo and Secured Financing (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration.

This role aims to develop on the Calypso back office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Main responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in shift for ASIA or EMEA region : (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

A new and exciting Business Analyst for a global bank in Singapore. Looking for someone with experience in trade processing experience and strong asset classes experience coming from a technology background.

Requirements:

· 10+ years of relevant experience in full project delivery life cycle, in a business analyst capacity

· Solid product knowledge across asset classes encompassing product & trade life cycle

· Excellent understanding of the FO to BO trade flow of financial products, including Middle Office, Operations and Finance activities.

· Ability to accurately translate and document business needs into functional requirements and produce high quality documentation (knowledge of UML, BPML notations are a plus)

· Good understanding of key technology concepts, basics in logical/physical data models, programming and architecture. (Strong technical acumen is a plus)

· Familiarity with ISDA FPML and CDM standards

· Having worked on Loan Platforms (LIQ) is a plus.

· Strong communication and presentation skills with excellent written and spoken English

· Ability to work proactively, independently and displays strong initiative

· Pragmatic team player with good attention to detail

· Strong interpersonal, problem solving and analytical skills

· Bachelor’s degree or equivalent in Engineering, Computer Science, Information Technology, Finance, Business or related field of study

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Define, gather and analyse, solution and document the business requiremnts and processes for clients
• Determine operational objectives after review design specifications and evaluate output requirements and formats
• Write functional specifications, use cases and requirements to improve on the necessary system changes by studying current practices and designing modifications
• Recommend controls by providing functional solutions to clients and the development team
• Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Understand strategic direction set by senior management
• Validate resource requirements and develop cost estimation
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client
• Understand business requirements, distinguishing users’ requests from underlying true business needs and execute tasks that comply with current development standards

Requirements:

• Bachelor’s degree in computer science, information technology or other related disciplines
• Minimum 2 years of application testing experience, with project management experience
• Ability to execute application testing
• Experience with structured testing mythology (use of automation tools)
• Ability to multitask, prioritize and translate business requirements into test scenarios
• Discipline and meticulous in documentation
• Possess excellent interpersonal and leadership skills
• Familiar with both procedural and object oriented design principles and an excellent understanding of software development practices and concepts

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Assist in supporting multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines

Requirements:

• At least 5 years working experience in delivering and supporting IT applications
• Analytical, problem solving skills and attention to detail
• Written and verbal communication with emphasis in technical writing skills
• Keen appreciation of business needs and interest in business processes and process re-engineering
• Basic knowledge of SQL and writing SQL queries

Financial Information Management (FIM), Group Finance

Financial Information Management (FIM) drives the strategic roadmap for the Bank’s financial systems and partners with stakeholders and GTO Technology specialists to deliver solutions to support the growth of UOB. We aim to protect and enhance Group Finance value through optimizing the use of our systems and tools as we implement a controlled Finance architecture.

The candidate will be part of Financial Information Management (FIM) within Group Finance under the Change Management organization structure. Your key responsibilities include:
Gather and document user requirements
Assess functional impact of changes to Finance applications
Assess the user configuration setup required for application changes
Review functional design and ensure that business requirements are met
Responsible for end-to-end User Acceptance Testing activities such as:
define test approach, prepare test scripts and execute User Acceptance Test, analyze test results and ensure that reported issues are resolved
Transition project to production support teams with proper documentation and training
Provide support in resolving post implementation issues during warranty period

Job Requirements:
Degree in Accounting / Finance/ Business or its equivalent professional certificates
1-2 years of experience as a Business Analyst in a project setting within Financial Services Industry
Proven business analysis skills: experience in developing business requirements documents, test strategy and test scripts for User Acceptance Test is a plus
Strong data query skills
Analytical and has aptitude for system related work
Prior work experience as a business analyst with experiences gained in any of the following areas is a plus : -Front-to-back projects for Trade Finance or Treasury Products; Financial Accounting, Financial Reporting or Performance Management reporting
Experience and confidence in dealing with various levels of management
Self-starter with resilience and resourcefulness
Possess strong organizational skills

Our client is a reputable automotive MNC with solid business operation across the globe. They are hiring a Finance Analyst/ Senior Finance Analyst to join their team.

Reporting directly to the Team Lead, your responsibilities will include:

• Develop and implement a Profit Management framework for a Value Chain business.
• Collaborate with regional profit teams and counterparts to define the scope and requirements of profit management.
• Establish a clear connection between sales performance indicators and function-specific profit. Systemize target setting, data collection, and review processes.
• Analyze and evaluate target proposals, identify gaps or opportunities, and recommend target positions.
• Collaborate with counterparts to address identified gaps/opportunities.
• Provide assistance in visualizing sales and profit at different levels as needed.

Requirements:

• Bachelors degree in Accounting/Finance or related discipline
• At least 2-5 years of experience
• Strong presentation and communication skills with the ability to communicate with all levels of stakeholders across functions

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Short listed candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

Meta’s Business Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually. We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers. As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering.

RESPONSIBILITIES

• Partners with Payment providers and advertisers to help them to deploy Meta products.
• Provides ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues.
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages.
• Communicates partner needs to the Meta product team, to improve people’s experiences with our products.
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level.
• Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context.
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends).
• Proactively and independently analyzes information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team .
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact.
• Independently thinks through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance.
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management.
• Confidently and constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources.
• Make informed decisions and recommendations based on the reprioritization of competing needs.
• Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goal

MINIMUM QUALIFICATIONS

• 5+ years of experience as a Support Engineer, Service Engineer or similar.
• Engineering degree, or a related technical discipline, or equivalent work experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administrations and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Experience in communicating with technical and business audiences and writing technical documentation

PREFERRED QUALIFICATIONS

• Experience in the payment processing and/or banking industry
• perience of local payment flows like Fed Now and subscription based payment is a plus.
• Experience in the direct debit flows for Bank Payouts.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Braindge Singapore Pte Ltd (Braindge) was founded in 2014 and is a company based in Singapore as the headquarter for Southeast Asia’s IT Solutions services. Braindge has a strong presence in both local and offshore banking industry which provides services in Project Management, Software Development, Risk Assessment, etc.

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of Business Analyst to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Directors and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the qualities of a Lead BA who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Braindge’s Credo and business policies. He/she reports to the Division Manager and carry out leading functions of the department.

Job Descriptions:

Work as a Business Analyst (BA) that supports the business users at a Japanese bank.

Duties & Responsibilities

As a BA - Process Design

• Perform AsIs business analysis on corporate banking back-office operation in relation to ISO20022. (Generally, it will be ISO20022 related, however, there may be other related project, subjected to changes in the projects direction by the clients or our company.)
• Propose the ToBe operation.
• Engage with operation users, capture operation requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality.
• Liaise with business and IT stakeholders and end users to clarify requirements, and to prepare detailed user stories/functional specification document for software product development.
• Be the bridge between end-user and technical team to close all the Gaps during all stakeholder liaisons.
• Prepare documentation in align to the project, Experience in writing functional and technical documentation is a must.
• Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions.
• Undertake a consultant role to operations, and to think out of the box to find new solutions to existing problems.
• Support operations in providing cost effective/practical solutions that meet client’s digital strategies.

Project Reporting

• Track all project deliverables, identify dependencies, risks and issues, and escalate to the project manager.
• Provide regular updates to the project manager and managements.

Basic Requirements

• Proven record of business analysis experience in system implementation projects in Banking domains.
• Knowledge and experience in ISO20022 payment standard and SWIFT messages.
• Minimum 5-6 year's experience in IT related project especially in ISO.
• Experience with application development/systems implementation, documentation, and improvement.
• Strong numerical, analytical, critical thinking and problem-solving skills.
• Excellent client-facing with good interpersonal skills.
• Degree IT or Computer Science (advantage).
• Strong IT skills and knowledge to grasp client’s business needs during appointment.
• Ability to collaborate with multi-national internal/external stakeholders.
• Strong communications skills to handle impromptu requests.
• Meticulous and attentive to details.
• Positive attitude and ability to work under stress.

Why join Braindge?

• Hybrid work arrangement + work life balance.
• Competitive salary package + flexi-benefits.
• Receptive management + supportive leaders.
• Cohesive workplace environment + great colleagues.

My client is looking for a Business Analyst who will be able to bridge gaps between users, vendors and internal & external stakeholders.

Experienced in Transaction Banking (Cash/Payment) domain (e.g. CMS, Cross-border payment, Local payment in Indonesia, Philippines, Vietnam, Thailand etc.)

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of industry requirements

• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.

• Develop visualization, user experience and configuration elements of solution design.

• Execute and coordinate requirements management and change management processes.

• Develop and maintain internal and external relationships to support management of scope and expectations.

• Participate in proposals, feasibility studies, implementations, and new business development.

• Operates as a team member and as a team leader. Advise on methods to improve business processes.

• May lead the training of clients and peers.

Knowledge and Skills:

• Good verbal and written communication skill and is comfortable fronting client

• Ability to work effectively in a team

• Essential: requirements elicitation via interviewing; requirements determination using structured techniques for documentation and analysis

• Able to juggle mutiple action points and delivering into each of them effectively

If you are keen on the above position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 | EAP Registration No: R1877011) at [email protected] or contact +65 6818 3193 for a confidential chat.

This is a permanent position with one of my clients who do banking projects for their clients.

Key Roles & Responsibilities

1. To work with all levels of the organization to understand, support and deliver strategic imperatives from senior leaders / executives to meet set business objectives and goals

2. Able to perform deep dives to define and propose solutions with established scope, high level cost and benefit analysis for key business initiatives

3. Able to identify new business features through technology, digital platforms, eco-systems partnerships to develop solutions to meet business needs and gain competitive advantage against peer banks/ leading in industry.

4. Evaluate business processes, anticipate requirements, and provide compelling and innovative solutions

5. Ensure solutions meet business needs and requirements

6. Stay up-to-date on the latest process and technology to automate and modernize systems

7. Where required, to conduct/Facilitate Proof of Concept (POC) to validate proposed solutions to manage downside risks and encourage fast adoption

Qualifications / Skillsets required

a. Minimum 10 years of relevant experience with at least 5 years’ experience in delivering or supporting Corporate Loan Origination Systems

b. Strong product and business analysis experience in domains such as retail banking, wealth management, corporate banking, treasury, and regulatory & compliance, with Technology know-how preferred

c. Keep abreast on updates in Fintech, emerging technology and market trends

d. Holder of CFA, or FRM or CAIA will be advantageous

e. Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

f. Strong ownership and accountability

g. Strong communication and stakeholder management skillset, comfortable in managing senior stakeholders.

h. Customer service focused, resourceful and result oriented and good follow through

i. Able to lead, manage or influence others to achieve desired objectives &/or deliverables

j. Able to provide creative or alternative solutions to address business problems and achieve desired outcome

k. Strong team player with the ability to take ownership and deliver independently

l. Able to work under pressure with tight deadlines and/or multiple projects

1. Coordinate Courses and assist in organising events

2. Engage in doing readings to learn about the FinTech industry and participate in webinars and FinTech courses

3. Contribute towards planning and implementation of events related to research

and community participation in events and interviews

4. Be a good team player to assist and contribute to other teams as and when

need

5. Organising of trainer documents, poll questions and assessment materials for all courses

6. To assist in the post production recording of courses which will be used for self directed learning

• Keeping up to date with international developments and best practices relating to AML and compliance and identifying areas for enhancement across APAC offices
• Plan and manage projects (with or without consultants) from end to end, for improvements in AML or compliance processes in APAC offices
• Understand the regional AML framework, policies and processes and be able to provide viable recommendations for initiatives that would elevate the efficacy and efficiency of controls in the framework.
• Co-ordinate and manage external consultants and other stakeholders to ensure issues and tasks are addressed on a timely basis
• Check the deliverables of consultants to ensure accuracy, completeness and meeting of objectives
• Manage system selection, UAT, implementation, post-implementation reviews and enhancements, co-ordinating with users and IT
• Co-ordinate with HO and APAC offices on AML and compliance matters and policies
• Other matters assigned by Dept Head or team head

Requirements :

• Degree or equivalent
• At least 3 years' experience in planning activities in Compliance or AML in FI is essential
• Prior experience managing projects, planning to post implementation preferred
• Experience in manging cross country projects is highly desirable
• Good communication and stakeholder management skills
• Able to work under tight timelines
• Strong project management skills

A new and exciting Business Analyst (12 months contract) for a global bank in Singapore. Looking for someone with experience in Transaction Reporting

Job Responsibilities:

• Significant experience working in business analysis (and Project Management)
• Experience gained in Financial Services, especially Global Markets (or Wealth Management)
• Excellent verbal and written communication skills, including to succinctly summarize complex problem statements for senior audience
• Working knowledge of one or more of the APAC or global transaction reporting jurisdictions (e.g. MAS, JFSA, HKTR, MIFID2 etc.)
• Strong business partnering skills with individuals across the organization
• Attention to detail, and willingness to work on technical aspects
• Desire to work in a dynamic and fast-paced environment
• Ability to prioritize work and meet deadlines
• Ability to work independently

Requirements:

• Educated to degree level
• Knowledge of structured project management methods such as PRINCE2 or Microsoft Solutions Framework.
• Knowledge of structured analysis methods such as Use Cases writing, Business Process Modelling or qualification such as IIBA
• Product Knowledge: Global markets products incl OTC Derivatives and Securities
• Knowledge of sales/trading and post trade processing

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

Position

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 7 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Responsibilities:

• Coordinate and prepare all project artifacts by collecting, analyzing, and summarizing information, ensuring delivery in accordance with project delivery processes and standards.
• Assist in the preparation of group-level reports and dashboards, including forecast reports, budget status, and other management-related reports.
• Monitor project progress and proactively highlight potential issues to the Group Head.
• Coordinate and ensure quality controls for deliverables are met.
• Track and review project financials for completeness and accuracy before submission, assist project managers in procurement activities, and liaising with vendors.
• Monitor expenses and forecast future costs.
• Prepare and provide documentation to key stakeholders and internal teams.
• Develop meeting agendas, presentation materials, meeting minutes, and supporting documentation for management meetings.

Job Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or equivalent
• At least 5 years working experience in Project Management Office, banking environment and/or project management knowledge
• Meticulous, analytical and result oriented
• Good communication and inter-personal skills
• Well-versed with MS Power-point and MS Excel
• Familiarity with project portfolio management tool
• understand Project SDLC process
• Ability to multi-task and work under pressure
• Innovative and adaptable
• Willing to take on new challenges in a fast-paced environment
• A team player as well as able to work independently

To apply, please visit www.gmprecruit.com and search for Job Reference: 24058

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

PRODUCT AREA

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

JOB DESCRIPTION

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Qualifications

JOB RESPONSIBILITIES

• Contribute to projects focusing on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to issues faced within projects.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations and present to executive audiences.
• Partner with team members and stakeholders, build relationships to achieve common goals.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Data Science, Economics, a related field, or equivalent practical experience.
• 2 years of experience in strategy consulting, corporate strategy, or a business operations and analytics environment.

PREFERRED QUALIFICATIONS

• Understanding of sales strategy, market dynamics, and the elements of organizational design.
• Ability to apply standard methodologies to execute project tasks.
• Ability to analyze data, extract insights, and support problem-solving through data-informed recommendations.
• Excellent people management skills, with the ability to collaborate effectively across teams.

The Opportunity

• Working with is partnering with one of the largest banks by total assets in Singapore.
• Build new platform and implement solution for multi-product
• Working Hour: Monday – Friday, 9am – 6pm
• Location: South

The Talent

• Minimally with 3 years of experience in Business Analyst
• Hands-on experience in data analysis, applications integration testing, and interface testing
• Proficient in supporting user acceptance testing and coordinating with project stakeholders and technical teams
• Good communication and stakeholder management skills, especially with counterparts based in Paris
• Knowledge of loans and counterparty risks, such as authorization and guarantees, is an added advantage
• Familiarity with data models, data mapping, and data quality checks
• Experience with Agile process knowledge of TFS & JIRA
• Practical skills in using SQL Queries

The Job

• Evaluating business functional requirements and conducting impact analysis to provide optimal solutions that enhance efficiency and business value.
• Performing data analysis, integration testing and interface testing to ensure the quality and functionality of the applications.
• Supporting user acceptance testing and collaborating with various stakeholders, including sponsors, project managers and technical teams, to resolve any issues or changes during the testing phase.
• Managing change requests and ensuring timely and effective implementation of the solution with the developers. You will also identify and mitigate any risks or challenges that may affect the deliverables.
• Communicating and coordinating with our counterparts based in Paris to manage stakeholder expectations and align on the project goals and scope.
• Providing L3 support to maintain application stability and working closely with L1/L2 support team and business line to troubleshoot and resolve any support issues.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Collaborate with stakeholders to understand business objectives, identify opportunities, and gather requirements for retail and supply chain projects.
• Utilize Anaplan to design, develop, and implement scalable solutions that address complex business challenges and drive process improvements.
• Analyze data and perform thorough business analysis to identify trends, patterns, and insights that inform decision-making and drive actionable recommendations.
• Partner with internal teams to ensure alignment between business requirements and technical solutions, leveraging Anaplan's capabilities effectively.
• Facilitate workshops, meetings, and presentations to communicate project progress, gather feedback, and drive consensus among stakeholders.
• Conduct user acceptance testing (UAT) and provide support during the implementation phase, ensuring successful deployment and adoption of Anaplan solutions.
• Stay abreast of industry trends, best practices, and emerging technologies in retail and supply chain management, continuously enhancing expertise and contributing to innovation within the organization.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a proven record in the retail or supply chain industry.
• Proficiency in Anaplan is essential, with hands-on experience in designing and implementing models, dashboards, and workflows.
• Strong analytical skills and the ability to translate business requirements into actionable insights and data-driven solutions.
• Excellent communication skills, with the ability to effectively engage with stakeholders at all levels and convey complex concepts in a clear and concise manner.
• Demonstrated project management capabilities, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
• Proactive mindset with a passion for continuous learning and professional development.