Total 24,791 community manager job vacancies in Others category in Singapore

Job Scope

As the Area Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for developing Restaurant Managers and managing a few outlets. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, training, proactively improving guest experience, managing food safety and food quality, managing inventory and financials for multiple outlets.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love the opportunity to find you a place in our team.

• Experience in delivering exceptional customer service
• Experience in leading various teams
• Excellent interpersonal and communication skills
• Experience in financial acumen and numeracy (P&L) for various outlets
• Strong computer/IT skills (such as G Suite)
• Excellent time management and have the ability to work independently as well as within teams

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Job Role:

The primary purpose of this position is to undertake detailed pricing and take off for projects ranging in scale from small “adds and changes” to major project bids. The candidate will be required to visit project sites to undertake surveys and to clearly communicate with customers and suppliers to establish project briefs and to confirm agreed scope.

Job Responsibilities:

• Undertake site surveys and interpret/expand client brief to enable suitable bids to be created.
• Establish standard processes to manage high volume of bidding in the business.
• Communicate with suppliers and sub-contractors throughout Europe, Asia, and the US to establish best pricing and terms.
• Participate and run group-wide bid processes as applicable.
• Undertake detailed take-offs and measurement of all aspects of security projects to establish an effective response to bid inquiries.
• Participate in sales meetings to agree on priorities and assist other members in maintaining momentum in the bid process.
• Head up formal bid activity when tendering for works and coordinate with the lead salesperson to establish key priorities.
• Work with other entities in Asia to create bids for global customers.

Skills & Experience:

• Knowledge of Integrated Electronic Security Systems like CCTVs, Alarm Systems, etc
• Working experience in the Electronic Security industry.
• Working knowledge of pricing jobs in the international market especially EMEA and APAC regions.
• Advanced MS excel skills are required.
• Strong Commercial Acumen
• Effective communication, negotiation, and time management skills
• Strong team member, collaborator with go-getter attitude

Qualifications:

• Lenel Access Control: A strong knowledge of Lenel hardware and software configurations.
  CCTV: Knowledge of both IP and Analogue CCTV systems, including the use of network video recorders and software.
• Integrated Systems: Experience with major integrated Access Control/CCTV/Intruder systems/Perimeter detection systems that are fully integrated.
• Intruder Alarms: Basic competency in measurement and pricing of intruder alarms.
• Service: Good working knowledge of service in the security industry and ability to price various service solutions.
• Advanced MS Excel skills will be required.
• Awareness of commercial business terms and conditions commonly adopted within the security industry.
• Working knowledge of pricing jobs in the APAC market.

For consideration, kindly submit your CV by clicking “APPLY Now”
**Only shortlisted candidate would be notified**
EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our Client:

Our Client is a luxury watches brand that originated in France. We seek a Regional Commercial Assistant Manager to develop and enhance the overall performance of the Southeast Asia markets, to deliver sales target and to focus on retailization of the existing POS under Wholesale (Retail Partner) operations.

Job Responsibilities:

WHOLESALE (RETAIL PARTNERS) ACCOUNT MANAGEMENT SUPPORT (65%)

· Define commercial guidelines in terms of incentives, marketing plans, network development, sales order fulfilment (Model Stock Orders) and inventory management.

· Retailization implementation: clear KPIs set up and monitoring across all Retail Partners (including retail metrics, contract strategy, operating models.

· Foster and maintain close relationships with Wholesale (Retail Partners), motivate and animate the Brand Ambassadors, ensure high service standards and optimal support to the Brand.

REPORTING AND ANALYSIS (25%)

· Prepare Wholesale (Retail Partner) reports on retailization KPIs (Retail Metrics, Contact Strategy, Operating Models - model stock, auto-replenishment, booster ordering, inventory, SOSI etc) on a monthly basis.

EVENTS AND PROJECTS (10%)

· Assist in event organization (invitations, coordination on logistics/travel arrangements for VIP customers attending overseas events).

· New openings and closings, and ensure all SOPs are in strict compliance.

Job Requirements

· Minimum 5-6 years of experience in similar capacity.

· Strong business acumen and data analytics.

· A good team player and good negotiation skills: able to build and maintain robust professional relationships with Wholesale (Retail Partners) and other stakeholders.

· Time management: able to manage multiple stakeholders and projects simultaneously while remaining flexible to shift priorities.

· Proficient in MS Word, Excel and PowerPoint.

Registration No: R22104771

EA Licence No: 22C1376

Job Responsibilities:

• Point of contact for the retail business in Singapore for all HR related matters
• This is not limited to employee onboarding, payroll, claims and annual leave processes, implementing new HRIS, employer branding etc
• Responsible for monthly payroll processing/checking (30+ HC) + corporate office (abt 20 HC), insurance renewal and office administrative tasks for the Group and retail entities based in Singapore
• Liaison with the Union on all tripartite matters and collective agreement
• Support and leading HR transformation projects aiming to enhance operational efficiency, employee experience and organization culture
• Responsible for end-to-end recruitments across the board
• Manage the employee full life cycle from hire to retire
• Any other ad hoc duties as assigned

Job Requirements:

• At least 5 years of HR experience, preferably in the retail industry will be advantage
• Keen in HR Generalist and regional HR Transformation projects
• Have a mindset for continuous improvement (pro-active to reach out for clarification) and technical savvy
• Strong knowledge of Singapore and Malaysia employment laws and practices
• Possess good communication and interpersonal skills
• Good planning and organizing skills
• Knowledge of TimesSoft would be an added advantage

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

Job title: Office Manager (Maternity cover 6 months)

My client is a growing & reputable buyside real estate Japanese PE firm responsible not just for SG but also real estate assets in AU, JP, HK.

The contract will start in Jan 2025 and ends June 2025

RESPONSIBILITIES

• Oversee the daily general office operations and manage office administrative duties

• Provide administrative support to senior management, including scheduling meetings, handling correspondence and preparing documents

• Assist with corporate secretarial matters including arranging for signing of documents, notarisation of documents and other matters, as needed

• Manage travel and accommodation arrangements and prepare expense claim reports for senior management

• Liaise with office vendors and service providers such as property management, cleaning and facilities vendors for office services and supplies

• Support finance operations admin activities including submitting invoices and tracking of invoice approval/payments

• Assist in the onboarding process for new hires

• Coordinate with IT support on all IT related matters

• Assist with any other duties/projects as assigned

REQUIREMENTS

• Bachelor’s degree or higher

• More than 5 years of experience in office administrative roles

• Strong time management and organisational skills with the ability to multitask and prioritise work

• Excellent communication skills, both written and verbal in English. Candidates who are proficient in Japanese language will have an added advantage.

• Strong interpersonal skills

• Proficient in

Responsibilities:

• Handle full sets of Accounts
• Responsible for month-end and year-end closing
• Prepare accounting schedules, reconciliation of accounts, management and cash flow reports
• Ensure timely and accurate submission of GST, annual tax returns and other statutory filings
• Prepare audit schedule and attend to the queries raised by external auditors
• Review tax computations and liaise with tax agents to manage the tax filing process
• Liaise with external auditors, tax agents, banks, corporate secretary and government authorities for all statutory and regulatory requirements to ensure compliance
• Perform monthly inventory reconciliation & attend yearly stock take activity
• Maintain Fixed Assets Register and ledger
• Review, implement and improve financial workflows/processes to strengthen internal control and compliance and to enhance operational efficiencies
• Provide guidance, advices & support to the accounts team
• Any other ad hoc duties as assigned by the Reporting Manager

Requirements:

• Degree in Finance, Accounting, Business or equivalent qualification with working knowledge of Singapore FRS / IFRS standards.
• Experience in Audit and Assurance is preferred
• Preferably with at least 3 years of accounting experiences
• Proficient in Accounting Software - ERP
• Strong Excel knowledge and application
• Meticulous, possess good analytical and problem-solving skills
• Able to work well under pressure and able to cope with tight deadlines
• Team-oriented, outgoing and able to work with minimal supervision
• Salary commensurate with experience

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Responsibilities:

• Involving in implementing strategies for operational management and development to meet organizational plans and goals
• Provide timely, accurate and complete reports on the operating condition of the company
• Operations Management
• Motivate and lead to achieve profitability and business objective
• Provide day-to-day leadership and management, groom and build a team of motivated professionals for the company aggressive expansion plan
• Oversee and ensure smooth running of all aspects of operations
• Define processes and monitoring systems to ensure quality and services are adhered to a high quality standard

Requirements:

• Self-driven, excellent communication, organization and leadership skills
• Strong business and financial acumen to drive revenue
• Strong cost management, analytical and conceptualization skills
• At least 5 years of managerial experience

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 5 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

Create Opportunites.

Design Online Presence

• Overseeing the entire design process, from conceptualization to delivery, ensuring projects meet quality, time, and budget requirements.
• Facilitating communication between clients and the design team.
• Establishing project schedules and monitoring budgets.
• Motivating and managing a team of creative professionals.
• Ensuring alignment of creative and operational aspects to meet business objectives.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Overview

Planning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.

Job Responsibilities

1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West

2. Develop and implement prototypes to test the strategies

3. Collaborate with both internal and external stakeholders to implement plans to increase screening and vaccination rate

4. Analysis of data for screening and vaccination

• Track and analyse screening and vaccination rate in population
• Analyse data and determine the areas for outreach to increase screening rates

5. Work with internal stakeholders on the extraction of data and reports from IT systems

6. Lead and manage a team in outreach and screening events

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

7. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Minimum 7 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Experience in strategic planning and/ or programme development would be advantageous​​​​​​​

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Responsibilities:

• Assessing, reviewing existing Architectural related designs, coordinating with the client and internal staff to ensure that the project is completed according to contract requirement
• Carry out architectural work scheduling, material requisition, cost control, project supervision, analyzing variances and initiating corrective actions.
• Develop and implement policies, standards, or procedures for engineering and technical work
• Conduct technical meetings and liaise closely with consultants.
• Present and explain proposals, reports, or findings to clients
• Monitors the quality and progress of the disciplines on each project, ensuring that those production requirements are satisfied.
• Facilitate recruitment, placement and evaluation of architectural or engineering project staff.
• Other ad-hoc tasks as assigned.

Requirements:

• Degree in Architecture preferably recognized by BOA or equivalent
• Minimum 10 years’ relevant project/site experience
• Preferably with minimum 3 years’ experience in MRT/LTA project.

- Responsible for keeping a full-set of client’s account.

- To ensure that payments are made in compliance with company policies

- To ensure timely and accurate recording of payments and payables

- To ensure that audit schedules are updated and prepared on time

- To supervise junior staffs

- 5 days work week

Key Responsibilities:

• Oversee daily operations of the retail shop to ensure smooth functioning and achieve sales targets.
• Manage staff, including hiring, training, and performance evaluations.
• Schedule staff to maintain effective and full operational capacity.
• Develop and implement operational policies and procedures to enhance efficiency.
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• Maintain inventory levels and oversee stock management.
• Ensure high standards of customer service and satisfaction.
• Analyze sales performance and prepare reports for management.
• Collaborate with marketing to develop promotional strategies.
• Ensure property cleanliness and organisation.
• Oversee training on food handling and safety standards.
• Responsible for ordering, receiving and checking of goods and supplies

Essential Skills & Requirements:

• At least an 'O' Level, higher education level is preferred.
• Hands-on problem-solving skills.
• Ability to foster positive working relationships.
• Ability to assist in hiring and training new staff.
• Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.

What We Offer:Competitive salary and benefits package.
A supportive and friendly work environment.

Location: Crawford Lane Singapore 190465

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities:

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and show VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that GM, Sales and other relevant Departments are informed of the VIPs.
• On commencement of shift to check on the handover log for messages and follow up actions. Ensure keys in custody are issued only to authorised personnel. Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all reception staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist Sales to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire in the absence of the Safety & Fire Manager.
• Conduct random checks on hotel driveway to ensure smooth traffic flow.
• Handle all tasks/duties as directed by the Management.
• To log in the DM log on any incidents or complaint from the guest.
• To ensure a smooth flow of check in and check out
• To create and assign room for last minute reservation outside Reservation hours.
• Night shift support required

Job Highlights

• We provide equal opportunities to learn and develop skill sets
• We identify and build our talents
• We foster friendly working relationships built on mutual trust

*We regret only shortlisted candidates will be notified.

*This role is for 2 properties - Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

JOB DESCRIPTION:

We are looking for a self-motivated and results-driven general manager to assist the management team to work with the other Department Heads to facilitate and ensure smooth business operations. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

RESPONSIBILITIES:

• Work with the other Department Heads to oversee day-to-day opertions
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
• Adhere to company standards for excellence and quality
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas
• Oversee and manage project timelines, budgets and resource allocation plans
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

JOB REQUIREMENTS:

• Degree in Business Administration or equivalent
• Prior working experience in real estate industry is preferred
• Proven experience as a General Manager or similar executive role for at least 10 years
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Meticulous attention to detail
• Ability to work under pressure
  

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Coordinate all marketing requirements with Marketing team and VP of F&B.

• Able to work night shift, weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Be dedicated to customer satisfaction and a great customer experience.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).