Total 23,321 customer experience manager job vacancies in Others category in Singapore

Our Company would like to hire BUSINESS DEV MANAGER with the following citerior:

1) able to handle wholesales products for shipping.

2) knowledge of marine port procedure

3) take up phone call for marine customer

4) must be a team player

5) need to perform shift duties and standby duties

6) able to handle stress

The Factory Manager will oversee the daily operations of the noodle manufacturing facility. This role involves ensuring efficient production, maintaining quality standards, managing staff, and optimizing processes to maximize productivity and profitability.

Key Responsibilities:

• Operational Management:Supervise and manage all aspects of the noodle manufacturing process, from raw material procurement to finished product packaging.
  Ensure production targets are met and exceeded while maintaining high-quality standards.
  Implement and monitor production schedules, adjusting as necessary to meet demands.
  
• Quality Control:Establish and maintain quality control procedures to ensure product consistency and compliance with industry standards.
  Conduct regular inspections and audits of production processes and finished products.
  
• Staff Management:Recruit, train, and supervise production staff, including shift supervisors and line workers.
  Conduct performance evaluations and provide ongoing feedback and training to staff.
  Foster a positive and safe working environment.
  
• Process Improvement:Identify areas for process improvement and implement strategies to enhance efficiency and reduce waste.
  Utilize lean manufacturing principles and continuous improvement methodologies.
  
• Inventory and Supply Chain Management:Manage inventory levels of raw materials and finished products to ensure a smooth production flow.
  Coordinate with suppliers and logistics providers to ensure timely delivery of materials.
  
• Compliance and Safety:Ensure compliance with all local, state, and federal regulations, including health and safety standards.
  Implement and enforce safety protocols and procedures to maintain a safe working environment.
  
• Reporting and Analysis:Prepare and present regular reports on production performance, quality metrics, and financial performance.
  Analyze production data to identify trends and make data-driven decisions.
  

Qualifications:

• Bachelor’s degree in Business Administration, Industrial Engineering, Food Science, or a related field.
• Proven experience in a manufacturing management role, preferably in the food industry.
• Strong understanding of production processes, quality control, and inventory management.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in Microsoft Office and manufacturing software systems.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Job Description for Management Trainee

Position Title: Management Trainee

Location: [City, State]

Reports To: Factory Manager/Training Supervisor

Job Summary:The Management Trainee will undergo a comprehensive training program designed to develop future leaders in the noodle manufacturing industry. This role will involve hands-on learning in various departments, including production, quality control, supply chain, and operations management.

Key Responsibilities:

• Training and Development:Participate in a structured training program, gaining exposure to all aspects of the noodle manufacturing process.
  Work closely with experienced managers and supervisors to learn best practices and operational strategies.
  
• Department Rotation:Rotate through different departments, including production, quality control, inventory management, and logistics.
  Assist in daily operations, gaining practical experience and understanding of each department’s role.
  
• Project Management:Lead and participate in special projects aimed at improving efficiency, reducing costs, and enhancing product quality.
  Analyze project outcomes and present findings to senior management.
  
• Performance Evaluation:Receive regular feedback and performance evaluations from supervisors.
  Set and achieve personal and professional development goals.
  
• Safety and Compliance:Learn and adhere to all safety protocols and regulatory requirements.
  Participate in safety training and contribute to maintaining a safe working environment.
  

Qualifications:

• Bachelor’s degree in Business Administration, Industrial Engineering, Food Science, or a related field.
• Strong interest in the manufacturing industry and a desire to pursue a career in management.
• Excellent communication, problem-solving, and analytical skills.
• Ability to work well in a team and adapt to a fast-paced environment.
• Proficiency in Microsoft Office.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement plan
• Paid time off
• Professional development opportunities

The Company

Our client is an established industry leader with international presence. Keen to hire a finance talent with Big 4 background and financial reporting experience in the commercial sector.

Strong understanding of SOX and SEC regulations is a must.

Requirements

• Chartered Accountant and Degree in Accountancy
• Prior Big 4 background, and strong financial & SEC reporting experience in the commercial sector
• Must have US-listed company exposure – strong understanding of IFRS, SOX and SEC regulations
• Good reporting writing and communication skills
• Desired traits: confident to work with international stakeholders, detail-oriented, highly independent, hands-on and team player

Budget

Circa $10,000 - $13,500 per month + Bonus

Job Scope

Reporting to the Finance Director and as an individual contributor, you will be specializing in SEC reporting and SOX compliance. You will ensure compliance with SOX requirements, SEC regulations and IFRS. You will be responsible for preparation of quarterly and annual reports with the US SEC, support in managing the SOX compliance programme, conduct risk assessments and monitor changes in business processes that might impact internal controls. You will keep yourself updated with changes in SEC reporting requirements, stay abreast with new standards and any regulatory updates, conduct technical accounting research to address accounting issues and communicate relevant technical updates internally. You will also be a key contact to external auditors relating to SEC reporting and SOX compliance matters.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12668115, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Basic Salary: S$1,800 – 2,500 + Commission Pay (Gross S$5k -10k)
• Working Days: 6 days
• Working hours: 1pm – 9pm (Mon-Fri) 9am-5pm (Sat & Sun)
• Location: Multiple (Discuss during interview)

Job Description

• Leads, address questions about the classes and book an appropriate trial class for Prospects after understanding his/her needs/goals.
• Let prospect have a positive experience and explain the various packages and try to close the sales.
• Follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services.
• Maintain the studio in good condition with the support of the cleaning team and Customer Service Officer.
• Manage whole studio’s performance in accordance with goals.

Job Requirements

• Candidate with Fitness Sales experience are preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description:

• Analyze documentation and processes to ensure risks and control points are properly addressed, and are in accordance with policies

• Coordinate and conduct the overall Control Tests and Reviews for the business as part of Quarterly Risk Assessment (QRA), track the status, ensure timely completion, and escalate exceptions to the management team.

• Partner closely with business stakeholders to ensure compliance with laws, regulations, and policy requirements across key/complex risk levels, including impact assessment for any regulatory and policy change.

• Track issue and CAP status and progress, and early escalation to the senior management team of any issues and CAPs that are at risk of missing their target dates at least 30 days ahead of the targeted closure date; support the business on ‘at-risk’ issues and CAPs

• End-to-end management of the Sales Practice Reviews, liaising with stakeholders for timely and appropriate case reviews, escalating and remediating any gaps identified through this review.

Requirements:

• At least 5 years of relevant experience
• Degree of relevant discipline

Qualified candidates are invited to submit their applications in (MS Word) format to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified

The Company

Our client is an industry leader in the FMCG sector, currently hiring a hands-on and motivated FP&A talent from FMCG / Retail industry to join the team.

** The successful candidate must have experience in managing high volume data, working in a fast-paced environment and has strong Excel skills. The company is undergoing transformation, hence will need to be comfortable and patient with changes, ad-hoc requests, and has the ability to navigate across systems.

Requirements

- >5 years of FP&A experience, solid Excel and analytical skills

- Business partnering experience in the FMCG / Retail industry required

- Hands-on, savvy with systems and has an ability to handle high volume data (able to handle large number of SKUs and thrives in a fast-paced environment)

- Traits: Independent, curious and wants to fix things, comfortable in managing ad-hoc requests, patient with changes, flexible and confident in partnering stakeholders across different functions

Budget

S$6,500 – S$8,000 per month + Bonus

Job Scope

As the Assistant FP&A Manager, you will be responsible in driving timely and insightful analysis, analyzing data and identifying opportunities to optimize the value chain, as well as interacting and directly driving finance agenda in partnership with senior leaders and cross functional stakeholders. You will manage reporting, annual budgeting, forecasting, support annual pricing review exercise, drive performance management process, propose areas for spend optimization, and deliver financial objectives. You will be responsible for scenario planning, support in identifying risks and opportunities, partner sales team in optimizing sales mix and pricing, collaborate with supply chain to evaluate & identify COGS reduction opportunities, as well as provide detailed data and financial insights to drive business performance and commercial decision making.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13004390, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Provide comprehensive administrative and secretarial support for the Medical Lead’s Office and clinical leads.
• Handle tasks such as scheduling, preparing reports, drafting correspondence, organizing records, booking meetings, and supporting department projects.
• Maintain working relationships with internal and external stakeholders.
• Support scheduling and issue management for the Medical Lead and clinical leads, ensuring professionalism, accuracy, and efficiency.
• Manage the schedules of the Medical Lead and Clinical Leads, ensuring appropriate arrangements for meetings, travel, accommodation, and events.
• Prioritize inquiries and troubleshoot conflicts, making recommendations for smooth day-to-day engagements.
• Organize and coordinate meetings, workshops, and events related to hospital and clinical services planning.
• Anticipate needs for meetings and conferences, including scheduling, drafting agendas, preparing presentation materials, recording minutes, and tracking follow-ups.
• Draft routine correspondence and prepare final versions for dissemination.
• Assist with special projects, design and produce documents, reports, and presentations, and collect and prepare information for meetings.
• Handle confidential and sensitive information with discretion.
• Use judgment to escalate issues to the Medical Lead, considering sensitivities and stakeholder relationships.
• Provide hospitality to guests and create a welcoming environment.
• Work with the Medical Lead and hospital management to develop programs to engage and motivate the clinical team.
• Conduct onboarding sessions to review company policies, benefits, systems training, and set up workspaces.
• Ensure new hires complete necessary paperwork and have access to required tools and accounts.
• Work closely with the program office to organize and coordinate meetings, events, and activities.
• Provide support and coverage for the project program office when needed.
• Perform any additional tasks as assigned.

Requirements

• Minimum degree qualifications preferred.
• Experience in a similar administrative role, preferably in a healthcare setting.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proactive, accurate, and efficient work style.
• Ability to engage and influence stakeholders at all levels.
• Proficiency in Microsoft Office Suite and other relevant tools

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• 8-10+ years of relevant office services/ facility management experience gained with MNCs or fast paced work environments
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures

Our client is a top notch and international professional service MNC (based in town) with a strong reputation. It offers flexi work arrangements and promotes a collaborative and proactive work culture. For this role, we are looking for a dynamic and passionate office manager with min 8 years of office admin exp gained with fast paced and dynamic MNC environments.

Job Summary as an Office Manager

The purpose of this role is to be the first point of contact for office services/admin management of the business, based in Singapore. In this role, the individual will be responsible for all office support duties, ensuring smooth and professional operations of the firm’s back of house operations. You will manage the receptionist and work closely with multiple stakeholders.

The main duties will include:

• Manage end-to-end planning and execution of all office services related work and in-office events
• Forecast and plan budgets for facility-related spend, office expansion/fitting/installation spend and centralized vendor relationship management
• Work closely with the Technology team to implement office space/rooms bookings technology
• Co-Lead Office Safety & Security team with HR Manager to ensure that Office space is compliant with global safety and security guidelines as well as local building requirements.

In addition, you provide leadership /guidance to office managers in growth offices (based overseas) to align on best practice, cost efficiency methodology and knowledge sharing. You will also share with other offices globally on best practices in facilities/office services management.

Essential Functions

Office Services & Management

• Be the single point of contact for any events and meetings in the office (i.e. ensuring meeting room layout for training events, off-sites, office parties etc.)
• Respond to office feedback on what can be improved in terms of facilities effectiveness
• Forecast movements, recommend, and facilitate office space allocation (workstations, LT offices, etc.), in conjunction with HR
• Manage and maintain floor plans. Responsible for name labels on workstations and LT offices
• Arrange office maintenance (e.g. lights, air-conditioning, photocopying machines, printers) and equipment repair, dealing with tenancy issues, working together with the Technology team
• Conduct daily inspection with a checklist to ensure that LT rooms are in useable condition (furniture, equipment are in place)
• Coordinate regular routine maintenance with building management and cleaners including: carpet steam cleaning, ad hoc cleaning of fridges, cupboards, windows, equipment etc.
• Responsible for day-to-day management of Housekeeping, Facilities, Food & Beverages, Pantry in office
• Responsible for stock/pantry supplies, stationery, furniture order and purchases
• Solicit bids, negotiate contracts, and manage vendor relationships
• Review vendor contracts and ensure that firm’s interest is safeguarded
• Work closely with EA Manager/EAs on office facilities matters
• Provide additional support as required for in-house Marketing or Recruiting functions

Budget Planning and Vendor Management

• When needed, work with project teams on expansion plans, seating and capacity planning, budgets (for example, real estate utilities, day-to-day expenses etc.)
• Effective cost management through efficient ordering of stock/pantry supplies, stationery
• Process, code and submit invoices for payment approval relating to various vendors including catering, business card supplier, florist, couriers, gifts and others
• Track and monitor facility management KPIs and present to Senior Management on a monthly/quarterly basis
• Manage vendor relationships and contractual staff with respect to office items, facility, transport etc.; bring the best possible deals and discounts

Reception

• Manage and oversee the Receptionist and cleaning staff to ensure general office & meeting rooms are always ready for use
• Oversee the professionalism/presentation of the front-of-house areas (i.e. reception and client meeting rooms)
• Manage daily inter-office mail including arranging couriers as and when required and redirect incoming faxes
• Collect office mail from the post box daily
• Arrange afterhours lift access for clients as and when required
• Arrange afterhours office air-conditioning requests
• Act as back up Receptionist in her absence (i.e.: annual leave/sick leave, etc.) / arrange for additional back up support of Receptionist as and when required, with the support from the EA Manager

Regional Office Safety & Security

• Part of the Office Situation Response Team led by the Office Head that manages the day-to-day safety and security of the office and responds to any emergencies
• Conduct audits, verify compliances, and do safety checks (e.g. fire drills, first aid kits); coordinate with HR and global teams to handle Crisis Management
• Leads life safety initiatives, such as fire and first aid training and drills and liaise with building management and local fire and police departments.
• Maintains and updates portals with support from growth office OMs/building management across 6 offices
• Leads and conducts annual regional call-tree exercise across 6 SEA offices and prepares reports/updates to Office Heads

Others/Projects

• In the next 12 - 18 months, the job incumbent will be expected to be heavily involved in office move project from design, planning and engagement with the global facilities team and local project team and vendor.
• Perform other related duties as requested or as responsibilities dictate

Qualification and Preferred Experience

• 8-10+ years of relevant office admin experience gained with MNCs or fast paced work environments
• Passionate in the areas of office services/facilities management
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures
• Strong records/knowledge management skills
• Purchasing, lease and contract management experience

Desired Attributes

• Excellent presentation skills with a friendly and professional demeanor
• Ability to work under pressure effectively and calmly
• Ability to multi-task
• Ability to work in a team environment
• Proficient organization and time management skills
• Have excellent attention to detail
• Ability to work to own initiative and be proactive
• Strong analytical and interpersonal skills
• Strong communication skills to effectively manage office-wide stakeholders
• Strong sense of detail, able to multitask, have good network of facilities vendors (i.e. electrician, cleaning companies etc.)
• Ability to thrive in a fast paced and dynamic work environment
• Hands-on, committed, and professional with strong stakeholder management skills

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 1 August 2024

As a Client Relationship Manager at Evooq, your primary responsibility is to enhance our portfolio of products through effective upselling and cross-selling, while maintaining high levels of client satisfaction. You will be the main point of contact and trusted advisor for our existing clients, focusing on building and nurturing strong, lasting relationships. Your role will involve identifying and capturing new client requirements, promoting our offerings, and addressing client feedback and concerns to ensure a positive experience with our products and services.

What you’ll do as a Client Relationship Manager: 

• Cultivate and maintain strong, long-lasting relationships with clients to achieve satisfaction and retention.
• Act as the ambassador of clients within Evooq, ensuring their needs and concerns are heard and addressed.
• Keep clients informed about new products and services, ensuring they are aware of the latest offerings and enhancements.
• Identify and capitalise on opportunities for upselling and cross-selling Evooq products and services.
• Work closely with clients to understand their evolving needs and align solutions accordingly.
• Address client feedback and concerns in a timely and effective manner, facilitating issue resolution and enhancing overall satisfaction.
• Act as a trusted advisor, offering expert guidance and support to clients.
• Manage contract negotiations, renewals and ensure the proper execution of all contractual aspects.
• Oversee account receivables and ensure timely payments.
• Maximise client utilisation of Edgevooq products and services, providing guidance and best practices to ensure they gain full value from their investments.
• Develop account plans and strategies to achieve revenue targets and growth objectives, aligning with the client's business goals.
• Collaborate with internal Edgevooq teams, including sales, marketing, product development, and support, to drive client success and ensure a positive client experience.
• Track and analyse key account metrics, such as product usage, revenue generation, and client satisfaction, providing insights for continuous improvement.

· Supervises, assigns, and coordinates the work activities of subordinates.

· Plans and develops work schedules, equipment usage schedules, priority of plumbing expenditures, and procedures for plumbing systems maintenance.

· Estimates material and labor.

· Monitors the acquisition and use of materials.

· Maintains time and material records and submits reports as required.

· Trains or informs employees of new work methods or procedures, changes in safety regulations, work policies

. Candidate must possess at least 10 years relevant experience and knowledge in construction work

. Candidate must can speak Chinese

Responsibilities:

• Provide Beauty, Eyelash and Manicure/Pedicure services to customers
• Lead the outlet team in achieving outlet sales target
• Achieve personal sales target
• Support the sales team and ensure that they can meet team's performance KPI
• Responsible for daily outlet operations
• Train, mentor and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Ensure good customer experience and service standard

Requirements:

• At least 2 years of working experience in beauty industry is required for this position
• Proven sales records in beauty industry

You are required to support SAP FICO module including AR, AP, fixed assets, LSMW, new general ledger, report painter, bank payment and interface between SAP modules. You will communicate and coordinate between end users and vendors to resolve problems and testing, follow up with documentations, provide application support, conduct interfaces to other systems, conduct user training and data loading.

Requirements:

• Degree from a recognized university
• 5 years SAP FICO experience at least on ECC 6 and understanding of inter-functional SAP modules
• Self-starter with excellent interpersonal and communications skills
• High customer service focus
• Team player who is able to work independently

Senior FP&A Manager

Our client is looking for a professional to support the Finance Director (APAC) in driving key initiatives, including consolidation, business analyses, earnings call prep, leadership presentations, and special projects.

Responsibilities:

• Consolidate, analyze, and report on monthly, quarterly, and annual revenue and commercial spend, providing timely insights into key variances.
• Identify and implement corrective actions, collaborating with country Commercial Leaders and Finance teams to ensure targets are met.
• Collaborate with Divisional and Country Finance teams to ensure accurate financial closes, forecast reviews, and adherence to annual operating plans.
• Create standardized financial reports and streamline processes to enhance operational efficiency.
• Support high-profile regional projects as needed.
• Manage the program for the APAC Finance Organization office.
• Develop presentations from initial concepts to final deliverables.
• Focuses on enhancing forecast accuracy, supporting monthly closings, managing the annual AOP, and providing insights to drive regional growth
• Perform ad-hoc analysis, financial modeling, and consolidation tasks as required.

Requirements:

• Bachelor’s Degree in Accountancy, Finance, or a related field.
• 10 years and more of experience as a financial or business analyst in a multinational corporation
• Strong finance, accounting, and analytical skills.
• Excellent organizational and time management skills.
• Advanced proficiency in Microsoft Excel and Hyperion (HFM).
• Strong interpersonal skills with the ability to interact confidently at all levels of management.
• Demonstrated professionalism, thought leadership, and flexibility in a fast-paced environment.

Office Location: West

Interested candidates kindly forward your CV to [email protected] (Gwen Hu, Reg No: R22109984). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

Job Responsibilities:

• Set and achieve sales targets, monitoring performance and implementing strategies to maximize sales.
• Ensure exceptional customer service standards are maintained, and customer satisfaction is a top priority.
• Oversee inventory management, including stock levels, replenishment, and minimizing stock losses.
• Manage daily store operations, including opening and closing procedures, cash handling, and compliance with company policies.
• Conduct training sessions for new hires and ongoing development programs for existing staff.
• Foster a positive and collaborative work environment to enhance team morale and productivity.
• Address customer inquiries, concerns, and escalations in a professional and timely manner.

Job Requirements:

• Minimum diploma in any field
• Minimum 2 years of supervisory experience or 1 year in a managerial role
• Must be able to work shift hours
• Supplier merchandising experience is an advantage
• Good interpersonal skills
• Attractive bonus scheme

Interested applicants, please write in through CareersFuture with a detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

Availability

Current/Expected Salary

Reasons for leaving previous employment

We regret that only shortlisted candidates will be notified.

Responsibilities

• Monitor budgets and prepare reports
• Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.
• Prepare to pick up incoming calls anytime especially after working time
• Maintain medical and staff records
• Track medical and office supplies stock
• Update patient health records, including admissions and insurance data
• Create work schedules for staff members
• Keep records of expenses and suggest ways to minimize costs
• Answer queries from doctors, nurses and patients
• Liaise with medical staff to identify efficiencies in the facility’s operations
• Ensure compliance with current healthcare regulations

Requirements and skills

• Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
• Knowledge of healthcare regulations and medical law
• Understanding of medical terminology
• Experience with administrative and accounting procedures
• Familiarity with databases and spreadsheets (especially MS Excel)
• Strong organizational and time-management skills
• Communication skills with a problem-solving attitude
• A minimum of 5 years experience.

Job Summary:

Looking for a driven individual who like to pursue a career in the banking industry. You’ll be tasked to assist various stakeholders in financial controlling of business unit and supporting business activities.

Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• Analyze documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies
• Coordinate and conduct the overall Control Tests and Reviews for the business as part of Quarterly Risk Assessment (QRA), track the status, ensure timely completion, and escalate exceptions to management team.
• Work with business and stakeholders to implement and ensure ongoing monitoring of the Digital Retrieval Program, escalate and remediate any gaps identified through this program.
• Partner closely with business stakeholders to ensure compliance with laws, regulations, and policy requirements across key / complex risk levels, including impact assessment for any regulatory and policy change. Support the business in the root cause analysis, draft the appropriate corrective action plans, close monitoring on the progress of such action plans.
• Track issue and CAP status and progress, and early escalation to the senior management team of any issues and CAPs that are at risk of missing their target dates at least 30 days ahead of the targeted closure date; support the business on ‘at-risk’ issues and CAPs
• End-to-end management of the Sales Practice Reviews, liaising with stakeholders for timely and appropriate case reviews, escalate and remediate any gaps identified through this review.
• Good understanding of operational risk and control processes is a plus point, good stakeholder management skills (verbal/written communications, ability to influence and negotiate), able to communicate effectively with stakeholders

Requirements:

-University degree or equivalent, with major study in accountancy, banking and / or finance.

-At least 5 years of working experience in consumer banks, with good knowledge of banking products and processes.

-Proficient in Microsoft Office with an emphasis on MS Excel

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is in the industry of private tertiary education. Due to business needs, they are now recruiting a Payroll Assistant to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

• Assist in the preparation and processing of monthly payroll for employees
• Ensure timely and accurate disbursement of salaries and wages
• Maintain and update payroll records and employee information
• Ensure compliance with local labor laws and regulations
• repare and submit statutory contributions (e.g., CPF, income tax) accurately and on time

Requirements:

• 1 year of payroll experience required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

What You’ll Do:

Operations

• Manage and supervise team of call / chat agents and provide leadership and mentoring
• Ensure that the monthly regulatory and internal KPIs are met
• Monitors and measures service metrics and call volume to develop standards, improvements and resource allocation.
• Overseas the creation and implementation of efficient and balanced workflows that maximise efficiency and produce high levels of service quality and customer satisfaction
• Provides inputs to strategic decisions that impact the functional area of responsibility.
• Capable of handling and resolving escalated issues and complaints arising from operations and requiring coordination with other departments.
• Provides mentoring and leadership to team of agents
• Execute quality monitoring requirements that deliver intent and customer satisfaction goals

Projects

• Involvement in various projects, such as telephony system upgrade, CRM system upgrade
• Lead in implementing and operationalizing new hotlines
• Involvement in implementation of digital solutions to provide convenience to customers

What You'll Need:

• At least 5 years of experience in contact centre or similar environment
• At least 3 years of managerial or supervisory experience
• Good people management skills and able to work under pressure
• Familiar with customer service metrics and strong customer - fronting and communication skill
• Knowledge in CRM and telephony systems
• Ability to work independently while being a cohesive team member
• Excellent leadership and interpersonal skills
• Change management and stakeholder management

What We'll Provide:

• Join us to empower the future of energy
• We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
• Immerse in a positive work environment that promotes/fosters teamwork and collaboration.