Total 23,321 customer experience manager job vacancies in Others category in Singapore

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Procurement Manager Responsibilities:

· Developing procurement strategies that are inventive and cost-effective.

· Sourcing and engaging reliable suppliers and vendors.

· Negotiating with suppliers and vendors to secure advantageous terms.

· Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

· Building and maintaining long-term relationships with vendors and suppliers.

· Approving purchase orders and organizing and confirming delivery of goods and services.

· Performing risk assessments on potential contracts and agreements.

· Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

· Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

· Preparing procurement reports.

Procurement Manager Requirements:

· Proven experience managing supply chain operations.

· In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

· Management and leadership skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

· Highly organized and detail-oriented.

· Excellent analytical and problem-solving skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Possess a positive attitude, eager to learn and willing to push personal limits to achieve more

Capable of playing the role of a team leader and team player

Great attention to details

Must be able to handle non-halal food

Speaks good English.

Full-Time

Responsibilities:

Maintain high standards of food, service and customer satisfaction

In-charge of improving and innovating methods to maximise operation flow including the bar

Work as a team member to maximise service for diners, and a team leader who takes initiatives for organisation improvements

Manage and support other related duties, such as handling reservations, hosting, inventory and costing

Manage inventory, costing and other administrative matters

Be involved in recruitment processes when required - interviewing and shortlisting candidates

Team Benefits:

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Events Manager

The Events Manager will be responsible for planning, organizing, and executing key external events that raise awareness and funds for the Foundation, as well as internal staff engagement events that foster a positive and collaborative work environment. This role requires exceptional organizational skills, creativity, and the ability to manage multiple projects simultaneously.

Event Planning and Execution:

• Plan, coordinate, and execute a variety of external events including the Foundation’s annual signature fundraising Golf Charity.
• Work with the programmatic teams across the foundation to support community outreach programs, and awareness campaigns.
• Work closely with the Chief of Learning and Culture and HR teams to organize internal staff engagement events such as team-building activities, staff retreats, and townhalls to promote a positive and collaborative workplace culture.
• Develop detailed event plans, including timelines, budgets, and logistics, ensuring all aspects of the events are well-coordinated.

Vendor and Partner Management:

• Identify and liaise with vendors, including venues, caterers, decorators, and AV technicians, to ensure high-quality event execution.
• Negotiate contracts and manage relationships with external partners and sponsors to maximize event success and cost-efficiency.
• Coordinate with program teams, volunteers, and other stakeholders to secure necessary resources and support for events.

Marketing and Promotion:

• Collaborate with the communications team to develop and implement marketing strategies for events, including promotional materials, social media campaigns, and press releases.
• Ensure consistent branding and messaging across all event-related communications.

On-site Event Management:

• Oversee the setup, execution, and teardown of events, ensuring all aspects run smoothly and according to plan.
• Manage on-site logistics, including vendor coordination, attendee registration, and troubleshooting any issues that arise.
• Provide leadership and direction to event staff, volunteers, and interns during events.

Post-event Evaluation:

• Conduct post-event evaluations to gather feedback, measure event success, and identify areas for improvement.
• Prepare detailed reports on event outcomes, including attendance, financial performance, and stakeholder feedback.
• Utilize evaluation insights to enhance future events and overall event strategy.

Budget and Financial Management:

• § Develop and manage event budgets, ensuring all expenses are tracked and reported accurately.
• § Seek cost-effective solutions and sponsorship opportunities to maximize event resources.

Educational Qualifications

• Bachelor’s degree in Event Management, Hospitality, Marketing, or a related field.

Relevant Experience

• At least 5 years of experience in event planning and management, preferably in the non-profit sector.
• Proven track record of organizing successful events.
• Excellent organizational and project management skills, with the ability to handle multiple events simultaneously.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
• Creative and detail-oriented, with a knack for problem-solving and innovation.
• Proficiency in event management software, Microsoft Office Suite, and social media platforms.
• Flexibility to work evenings and weekends as needed for events.
• Passion for the mission of the Tsao Foundation and a commitment to enhancing the lives of older adults.

Preferred Qualities:

• Experience in the non-profit sector or a similar mission-driven organization.
• Knowledge of aging and eldercare issues.
• Passion for the mission and values of the Tsao Foundation.
• Ability to communicate and build relationships with colleagues from various local sites to translate their requirements into engaging communications
• The ability to work on a number of tasks and work to tight deadlines
• The desire to learn as well as take ownership and initiative over tasks
• Creative and full of ideas of how to improve and innovate

• Candidate must possess at least Diploma in Engineering (Civil), Engineering (Others), Architecture or equivalent.
• At least 4-6 Year(s) of working experience in Site Co-ordination and Building Construction Work
• Knowledge in Architectural finishing work
• Attend site meetings when necessary.
• Liaised with main contractors and sub-contractors to ensure the project gets done on time and within budget.
• Monitoring of work progress, attending project meetings, liaising with Main Contractor and consultants
• To manage projects by supervising and coordinating the site activities
• Prepare monthly site progress report

Procurement Manager Responsibilities:

· Developing procurement strategies that are inventive and cost-effective.

· Sourcing and engaging reliable suppliers and vendors.

· Negotiating with suppliers and vendors to secure advantageous terms.

· Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

· Building and maintaining long-term relationships with vendors and suppliers.

· Approving purchase orders and organizing and confirming delivery of goods and services.

· Performing risk assessments on potential contracts and agreements.

· Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

· Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

· Preparing procurement reports.

Procurement Manager Requirements:

· Proven experience managing supply chain operations.

· In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

· Management and leadership skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

· Highly organized and detail-oriented.

· Excellent analytical and problem-solving skills.

A well-established Singapore based engineering company is looking for a Project Manager for its new upcoming project. A highly motivated individual with at least a Bachelor's Degree in Engineering (preferably electrical/ electonics engineering) is sought after, to fill this position.

Job responsibilities:

Full responsibilty of the new project which includes but is not limited to:

1. Scheduling, arranging, procuring materials,
2. Managing manpower for the project,
3. Managing client requirements/ expectations,
4. Updates to the management on progress of the project, and
5. Quality checks and controls.

Candidates with atleast 5 years hands-on experience in managing large projects is necessary.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Material Manager you are tasked to make an optimal site Master Production Schedule (MPS) over 24 months horizon and the monthly Sales and Operations Planning (S&OP) process to ensure capacity and resources are in place to produce the MPS volume to satisfy customer requirements and maintain agreed levels of inventory in push markets. This role is responsible to ensure availability in terms of required date and quantity as measured by the global Stock Availability Report (SAR) KPI at Tuas. In this role, a typical day will include:

Responsibilities

Review market demand forecast, engage and clarify with market S&OP to ensure accurate demand is used to establish optimal MPS over 24 months horizon based on:

• Approved production plan derived from the site S&OP process and in line with site objectives
• Approved rough cut capacity planning (RCCP) in ECC as aligned with Engineering (owner) and Production (stakeholder).
• Achieving target inventory levels of whitestock / finished inventories at site and at market and minimizing obsolescence.
• Optimal resource planning in production direct labour and shift pattern in alignment with stakeholders.
• Optimal local planning processes such as lead times, product segmentation, and production frequencies to increase the efficiency of the production unit.
• Collaborate with Life Cycle Management (Global/Local) to manage and schedule product launches and artwork changes.
• Approves Production Schedule (PS) to optimally run campaigns and plan for format / lot changes as required.
• Responsible for end to end from market demand forecast review to outbound shipment to market or distribution centers.
• Trained and qualified to raise and complete required change requests, DCTs, NCIs and CAPAs.
• Responsible to maintain licenses and permits to export finished goods into markets, supporting country requirements for import documentation and declaration.
• Kick off annual budget process with a 12-month production volume plan, operating assumptions, projects and actions which is aligned to the site strategic plan developed and approved to achieve site Total Production Cost (TPC) per unit PC target.
• Lead team of demand planner(s) and demand fulfilment specialist(s), drive performance objectives and development plans.

Continuous Improvement:

• Leads action plans to achieve supply performance targets and drive for continuous improvement annually and mid-term
• Collaboration across teams to implement new or improve current processes
• Leads department and site KPI reporting, analysis and actions.
• Lead formulation and coordinates action plans to remediate capacity and resources constraints.
• Ensures IBP, NRC, RCCP, ECC, MRP functions overall effectively to drive credible planning and allow reliable and stable execution in supply chain planning, warehouse, manufacturing and others.
• Maintains oversight on planning parameters in ERP system
• Owns planning parameters in ERP systems like MOQ, campaign size, product segmentation

What You'll Bring to Alcon

• Bachelor Degree in Supply Chain Related Study
• Experience in Drug (Pharma) Product finished goods manufacturing demand planning, production planning, lead time optimization, inventory optimization and demand fulfilment. Manage a team of around 5.
• SAP Expert in production, supply chain, inventory, demand fulfilment.

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience, and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants, and other retailing. The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group

The Role

• Responsible for achieving customer satisfaction, sales and profit target for the store
• Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
• Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
• Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
• Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
• Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
• Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
• Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
• Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
• Provide appropriate coaching and support to the team to develop a high performance team
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule (work day as per rostered)
• Willing to stand for long hours and enjoy interacting with customers
• Physical fit to carry 10-15 kg products
• At least 5 years managerial experience in the Retail industry

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Follow us on Telegram: DFI Retail Group SG Careers!

• Possess a positive attitude, eager to learn and willing to push personal limits to achieve more
• Capable of playing the role of a team leader and team player
• Great attention to details
• Must be able to handle non-halal food
• Speaks good English.
• Full-Time

Responsibilities:

Maintain high standards of food, service and customer satisfaction

In-charge of improving and innovating methods to maximise operation flow including the bar

Work as a team member to maximise service for diners, and a team leader who takes initiatives for organisation improvements

Manage and support other related duties, such as handling reservations, hosting, inventory and costing

Manage inventory, costing and other administrative matters

Be involved in recruitment processes when required - interviewing and shortlisting candidates

Team Benefits:

• Candidate must possess at least Diploma in Engineering (Civil), Engineering (Others), Architecture or equivalent.
• At least 4-6 Year(s) of working experience in Site Co-ordination and Building Construction Work
• Knowledge in Architectural finishing work
• Attend site meetings when necessary.
• Overseeing all project activities on-site and making sure they are completed as per schedule
• Liaised with main contractors and sub-contractors to ensure the project gets done on time and within budget.
• Coordinated with main contractor of work schedules and key site activities.
• Ability to handle multiples projects.

• Monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations.(both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirements

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Promoting and ensuring guest satisfaction.
• Maintaining a safe and sanitary work environment.
• Ensuring only the highest quality products are served.
• Establishing rapport with guests and gathering feedback.
• Handling food and beverage orders
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Overseeing daily operations of the restaurant.
• Managing and training restaurant staffS.

1. Overseeing daily operations of the restaurant.
2. Managing and training restaurant staff.
3. Maintaining high standards of food quality and service.
4. Handling customer inquiries and resolving complaints.
5. Ensuring compliance with health and safety regulations.

• Recruiting, training, supervising and appraising restaurant staff
• Organizing and supervising shifts to ensure smooth operations
• Overseeing food preparation and presentation to ensure high standards of quality
• Communicating with customers to receive feedback and manage complaints
• Ensuring that health and safety protocols are adhered to

Our Client manage a is currently looking for a household-oriented assistant who can also handle some business tasks. The ideal candidate is presentable, well-dressed, and of decent educational background

Job Responsibilities:

• Handle daily operations and meeting arrangements for the jewelry business
• Manage personal and family affairs, including scheduling cleaners, chefs, and overseeing household staff
• Accommodate travel needs (to London, Japan, and the USA), with trips not exceeding one month
• Must possess a valid driver’s license and own a car (as the candidate might need to cover for the driver when on leave)
• Fluent in Mandarin (fluent English is a plus but not mandatory)
• No salary cap; compensation based on competency

Requirements:

• Relevant experience in managing for high net worth individual/C-suite
• Strong interpersonal communication and coordination
• Attention to detail and ability to work independently and under pressure
• Excellent time-management skills
• Proficiency in Mandarin to effectively communicate with Chinese-speaking clients and counterparts.
• Valid Class 3/3A Singapore Driving License with a clean driving record will be advantageous

Working Hours:

• 5-day workweek which may require to manage emergency on weekends
• Official hours: 10am-7pm

If you are keen on this exciting opportunity, kindly ‘Apply Now’ or email [email protected]

Referrals are greatly appreciated*

Andrewina Pang

EA Licence No: 20S0118

EAP Registration No: R21100205

Only shortlisted candidates will be responded to. If you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

• Manage all daily tasks and matters within the Operations Department.

• Collaborate with Technical Department, Operations Administration Department and Sales & Marketing Department in project executions including carrying out site surveys, preparing designs and documentations (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop.

• Implement systems and liaise closely with customers to monitor site progress as well as workshop planning and productivity.

• Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions.

• Ensure supervisors/technicians submit service reports with pictures, work done forms, inspection checklists and maintenance checklists to customers and Operations Administration Department.

• Liaise with PEs and AEs to carry out designs, inspections and testings as well as submit drawings, calculations, COS and LM certificates to customers promptly.

•Conduct user trainings and safety briefings as well as organise safetycampaigns.

•Perform incident investigation and root cause analysis as well as prepareincident reports with pictures.

•Ensure our construction equipment and accessories on-site and in theworkshop are fully accounted for at all times and implement necessarymeasures to prevent loss and damage.

•Perform asset and inventory reconciliation and generate monthly reports andforecasts for Management.

•Use Enterprise Resource Planning system to complete daily tasks and assistin the implementation and improvements of the system.

•Ensure procedures, products and services rendered comply to Companypolicies, government regulations and ISO standards.

•Maintain historical records for annual accounting and ISO audits.

•Undertake additional tasks and responsibilities when required or as instructed.

Job Requirements:

•Class 3 driving license

•Team player with strong interpersonal, communication and written skills, leadership qualities and ability to manage multiple projects under tight timelines.

•Must be able to read and understand architectural and structural drawings as well as possess own vehicle.

•Knowledge in electrical/electronic/mechanical concepts and AutoCAD will be an advantage.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret that only shortlisted candidates will be notified.

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Responsibilities:

• Led the Outlet Team in achieving the Outlet Sales Target
• Manage the day-to-day operations of multiple branches of a beauty salon business including, staff management, and staff rosters(not limited to).
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Handle customer enquiries
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operations

Requirements

• Achieve Personal Sales Target
• Support the team and ensure that they can meet the team's performance KPI
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in the daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Major Incident Manager

Job Requisition Number: JR39669

Job Level: 6-9 years of relevant experience

Location: Singapore

Key Skills: Incident and Problem, IT Service Management

Job Objectives

Monitor and to manage the technology Incidents impacting Banking clients group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.

The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations, Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting Banking clients group businesses

• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with Banking client’s standards on Incident and Problem Management functions

• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.

• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.

• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution

• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation

• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards

• Escalation of critical and unresolved Incidents to appropriate levels of management

• Ensure incident data is accurately captured and documented in the incident reporting tool.

• Post Incident activity to ensure highest levels of service quality and improving service levels through

identification of problem trends and causes which impact the delivery of production services.

• Ability to communicate well and manage highly stressful situations during the Incident.

• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.

• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.

• Management reporting

• Effective and accurate incident reporting and assignment by using tools, which are customized and

implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.

• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.

• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.

• Ensure compliance to Group Technology & Operations Policies and Standards

Key Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.

• ITIL certification is a must

• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line

Managers experience is preferred.

• Excellent English communication skills (written and oral), with experience interacting with all levels of management

• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location