Total 23,368 customer experience manager job vacancies in Others category in Singapore

BIM Coordinator/Manager

To lead in BIM implementation, Standards, Modelling workflow & methodologies.
To liaise with Project Manager on BIM implementation based on Project Need & requirement.
To prepare, execute and maintain the BIM Execution Plan (BEP).
To have good understanding of the project requirements and ensure its delivery.
To handle Design Development, contract documentation, Authority submissions, pre-consultation, site meetings and project meetings.
To monitor and ensure drawing submission schedule is achieved.
To manage process of exchange and coordination of BIM model with Consultants, Clients and stakeholders.

Job Requirements:

Possess at least Bachelor’s Degree / Post Graduate Diploma in Engineering or equivalent.
Certification course on BIM Management. -
Minimum 5-8 years of working experience in BIM Management.
Detailed Engineering knowledge with design and Engineering experience.
Detailed knowledge of Singapore code of Practices regulations and specifications for the construction industry. - Resourcefulness and ability to perform to perform under pressure.
Excellent communication skills

MEP, Structural and Architectural,

Responsibilities

• Establish quality standards and requirements to meet project QAQC requirement include BCA Quality Mark (95 point) and CONQUAS (Band 1).
• Develop quality management plans and procedures to comply project requirement.
• Conduct internal QAQC check on all construction work, material and equipment.
• Lead QAQC team to conduct QAQC regime (inspection and audit) on regular basis.
• Attend to Employers Rep comment, complaints and site memo on QAQC matter.
• Identify and address quality issues and non-conformances for material, workmanship and plant and equipment.
• Implement corrective and preventive actions.
• Monitor compliance with quality standards and specifications.
• Provide training on quality assurance and control.
• Review and approve quality documentation.
• Coordinate with subcontractors and suppliers on quality matters.
• Develop and maintain quality metrics and KPIs.
• Participate in project planning and design reviews.
• Ensure quality documentation is complete and accurate.
• Facilitate continuous improvement initiatives.
• Communicate quality objectives and expectations to project teams.
• Coordinate with regulatory agencies on quality requirements.
• Conduct internal and external quality audits.
• Conduct Units hand over schedule with Site manager for Hand over to units owners; to lead the hand over team for unit hand over.
• Submit QAQC record and checklist to Employer Rep
• Attend to Defects inspection with units' owners and Employer Rep
• Prepare hand over regime pertaining to QAQC matter.
• Document all QAQC replated records, inspection form, compliance or site memo closure matter.
• Organize trade demo for inspection and approvals.
• Establish Preventive and corrective measure for site execution.
• Lead a team of supervisor and task team to conduct QM and conquas.
• To attend to BCA and other authority agency for the QAQC Matter
• Submit QAQC report for Project report and Authority report.

Requirements

• Diploma or Degree in Engineering or QAQC
• 7 years’ experience in similar roles as QAQC manager
• More than 10 years’ experience in construction industry especially in QAQC practice
• Well-versed with BCA Conquas or QM course (merit to have certificate)
• Familiar with ISO 9000 documentation (merit to have certificate)

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Job Description:

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Supervise and provide guidance to M&E Engineers & Inspector of Works.
• Manage sub-con/in progress production planning & build
• Assess M&E contractors progress and variation order claims
• Review M&E feasibility studies and cost plan from design stage to tender stage.
• Review consultants’ design for compliance of company design requirements on various type of buildings.
• Value engineering on design proposals to optimise the cost and to ensure best practices are applied in the projects.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager
• Work with QAQC Engineer to ensure quality performance of project to meet client requirement
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Attend meeting with authorities & site coordination between Consultants and Contractors.

Job Requirements:

• Minimum a recognized bachelor’s degree in mechanical/electrical/ construction engineering or other building-related disciplines
• At least 6 years of working experience in building and construction projects
• Working knowledge in BIM model software
• Excellent interpersonal and communication skills
• Able to lead teams and work across different levels including managing vendors.

Goldbell Financial Services Pte Ltd is inviting candidates to apply for the role of Relationship Manager (Factoring).

Job Description:

1. Market Factoring and company’s suite of financial products (including Mortgage loans) to potential customers.
2. Manage and grow existing Factoring accounts.
3. Identify, develop, and implement marketing strategies to maintain competitiveness
4. Maintain business rapport with customers
5. Partake in sales and marketing activities in generating prospects
6. Ensure proper and timely documentation for every business transaction
7. Achieve constant growth and pre-set business targets

Job Requirement:

1. Diploma/Degree in any field
2. Good presentation
3. Strong acquisition, confidence and result oriented to work well under pressure.
4. Meticulous in documentation work
5. Candidates should have SME factoring experience and relevant contacts (with SMEs and Loan brokers) to source factoring deals.

We are seeking a highly skilled and experienced Assistant General Manager, Laundry to assist in overseeing the strategic and policy direction of our laundry plant and maintenance operations. The successful candidate will be instrumental in formulating and implementing operational policies to ensure excellence in quality management, cost management, customer satisfaction, business continuity, and safety management across our two facilities located in the East.

Key Responsibilities:

• Leadership - Manage and lead the team of plant and project managers to achieve operational deliverables including quality management, productivity improvement, cost efficiency and management, planned equipment maintenance and upkeep, and safe work practice and culture.
• Responsible for the development and certified training of staff within the laundry operations and maintenance teams to ensure that the unit can cater to changes in demand from the market and customers’ needs and requirements.
• Operations - Responsible for the production and operations of both laundry plants including ensuring the adequate supply of clean linens are produced and sent to customers on time with good quality that meets and even exceeds customers’ requirements.
• Responsible for the maintenance of laundry equipment and facilities in both plants.
  Responsible for developing detailed operational plans and contingency plans to ensure that customers’ needs are met in different operational parameters.
• Strategic Planning - Assist the company to be technically advanced and market leader in the laundry industry.
• Responsible for formulating strategies and policies for achieving customers’ KPIs on laundry operations including quality, quantity, and delivery timing fulfillment.
• Forward planning of operational framework taking into account changes in key landscape elements, e.g. technology and customers’ requirements.
• Innovation - To support innovation projects and implement new technology-based programs (lean operations, smart solutions) to improve the efficiency of the laundry cleaning operations.
• Budgeting - Develop and monitor budget and control expenses to achieve acceptable profitability.
• Stakeholder Management - Build collaborative relationships and have regular communication platforms with key stakeholders including customers, and suppliers, to achieve operational deliverables.
• Be the key contact person and interface with stakeholders.
• Others - Undertake any other tasks or duties as assigned.

Requirements

• Educational Background: A degree in any field is desirable.
• Experience: A minimum of eight years in a managerial role within an operational setting is required, with a preference for those with a background in the laundry sector.
• Technical Knowledge: Must possess a thorough understanding of production processes and operational management. Familiarity with laundry-related equipment, machinery, and chemicals used in washrooms is essential.
• Communication Skills: Demonstrates outstanding communication and interpersonal abilities, capable of fostering strong relationships and rapport with team members at all levels, as well as with clients.
• Work Ethic: The ability to operate autonomously and adapt to a dynamic, high-pressure work environment is crucial.
• Adaptability in Controlled Environments: Must be adept at navigating the unique challenges of working in a prison setting, balancing efficient commercial production with stringent security measures.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Description

You will be leading a team of engineers responsible for delivering strategic programs and initiatives for Apple. In this position you’ll be working on programs that will directly impact Apple and its products and services. You will be working with cross functional business teams to come up with solutions, articulate and implement them working with a team of engineers in Singapore and around the world. You will also be the face of Apple to our partners from a technical integration perspective, working with them to implement solutions and address problems. You will bring creativity and innovation to your day to day work and thrive in uncertainty striving to bring clarity and focus in a fast paced environment. Leaders at Apple are hands on, in the details, and personally accountable for the success of their teams & projects. You will invest in the development of your team through hiring, coaching, and inspiring them to do their best work. You will play a key role in the strategic direction of our growing global organization by delivering these key strategic projects and programs.

Minimum Qualifications

• 10+ years of Software Engineering experience, including 3+ years of experience managing engineering teams.
• 5+ years of demonstrable experience building and maintaining large-scale, distributed integration solutions.
• Knowledge in middleware technologies like Software AG webMethods or Mulesoft.
• Strong expertise in Supply Chain domain with hands on experience designing and implementing large projects.

Preferred Qualifications

• Deep understanding of different partner types in the Supply chain domain and their business processes
• Architect large scale solutions that enable business processes using middleware technologies or Java based apps
• Hands on experience in working with industry standards like EDI X12, XML, JSON and API’s
• Experience in handling sensitive customer data like PII, SSN and other sensitive PCI data
• Outstanding communication skills and Proven ability to manage projects with on-time delivery and working experience in Agile development methodology
• Demonstrated capability in partnering with businesses to conceptualize ideas and solutions to solve business problems.
• Ability to interact in Asian languages like Mandarin to facilitate business conversations with external partners.
• AI / ML implementation experience is a plus
• Results-oriented and demonstrates the high degree of ownership and accountability
• Creative problem solver and consummate collaborator, who thrives in a fast-paced, innovative environment.
• Handle ambiguity and solve problems despite uncertainties
• Track record demonstrating the ability to build a diverse and strong team – attracting, hiring, retaining, motivating the best talent

Job Summary:

As a Butler, you will play a pivotal role in ensuring our guests receive the highest level of personalized service. Your responsibilities will span across Front Office, Concierge, and traditional Butler duties, including welcoming guests, managing check-ins and check-outs, offering expert local recommendations, arranging transportation and reservations, and attending to guests' personal needs. You will be the face of Resort World Sentosa, embodying our commitment to luxury and attention to detail.

Key Responsibilities:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Welcome guests upon arrival and provide a detailed orientation of their suite and hotel facilities.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.
• Coordinate with other departments to ensure seamless service delivery.
• Ensure accurate records of guest preferences and special requests.
• Perform all other related duties when assigned by Management.
• Always maintains the integrity and confidentiality of guest information.

Qualifications:

• Minimum GCE O Level.
• A Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems
• Strong communication skills in English; proficiency in other languages or a basic understanding of additional languages is an advantage.

Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Must work on weekend and public holiday

Assistant Contracts Manager/Contracts Manager (A1 main con Civil/Infra)

Job Summary:
Oversee all contract-related activities for civil construction and infrastructure projects in Singapore. Managing contract negotiations, ensuring compliance with legal and regulatory standards, and coordinating with project stakeholders for successful project outcomes.

Job Description:

Draft, review, and negotiate contracts with clients, subcontractors, and suppliers.
Cost estimation on tenders
Ensure all contracts comply with legal requirements and company policies.
Identify potential risks in contracts and develop mitigation strategies.
Address and resolve any disputes or claims that arise during the project.
Monitor project budgets and expenditures to ensure financial efficiency.
Ensure compliance with local regulations, industry standards, and company policies.
Collaborate with project managers, engineers, and other stakeholders to ensure alignment on contract terms and project goals.
Assist in project planning, scheduling, and resource allocation.
Support the project team in achieving project milestones and deliverables.
Ensure timely and accurate reporting on contract progress and issues.

Qualifications:

Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying or a related field.
Minimum of 5-8 years of experience in contract management within the civil construction and infrastructure sector.
Strong negotiation, communication, and interpersonal skills.
Proficiency in contract management software and MS Office Suite.
Excellent organizational and time-management abilities.

Personal Attributes:

Detail-oriented with a strong analytical mindset.
Proactive problem solver with a focus on continuous improvement.
Strong ethical standards and a commitment to professional integrity.
Team player with the ability to lead a team of QS

Administer and guide road and runway construction initiatives from planning to completion

Oversee construction site workers and subcontracting team if any

Ensure adherence to statutory regulations and compliance standards

Provide regular updates on road and runway construction project status including development and potential risks

Document any modifications project specifications and scope of road or runway construction work

Address disruptions, emergencies and complications promptly

Evaluate construction efficiency and timeline adherence and recommend improvement to any underperformance

Uphold and champion construction safety standards, cultivating a culture of safety at all times

Optimize material usage on site to prevent waste or excess stock

Manage effectively the usage of company resources and equipment to maximize efficiency and minimize costs

Manage labour costs and overtime to maintain or reduce budgetary expenditures

Interface with clients to understand project requirements, address concerns, and ensure overall satisfaction

Goldbell Financial Services Pte Ltd is inviting candidates to apply for the role of Relationship Manager (Property Loan).

Job Description:

1. Market company’s suite of financial products to potential customers – in particular mortgage loans such as cash-out refinancing against Singapore properties to local companies for the purpose of working capital, business expansion and etc
2. Identify, develop, and implement marketing strategies to maintain competitiveness
3. Partake in sales and marketing activities in generating prospects
4. Ensure proper and timely documentation for every business transaction including credit reports.
5. Achieve constant growth and pre-set business targets

Job Requirement:

1. Min 1 year experience in signing on Mortgage loans. Candidates must have Loan Broker and Mortgage Loan customer contacts to source for loan opportunities.
2. Minimum academic qualification: Diploma in any field
3. Good presentation
4. Strong acquisition, confidence and result oriented to work well under pressure.
5. Demonstrates hunter characteristics with high level of energy to make things happen.
6. Meticulous in reviewing information and documentation.

Working location: Goldbell Tower at scotts road

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

Primary Responsibilities

• Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
• Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests
• Attend to guests enquires and handle feedback
• Any other ad hoc duties base on operational needs

Requirements

• GCE `O' Level or its equivalent
• Good interpersonal skills with effective multi-tasking, time management and problem solving skills
• Possess a warm and pleasant personality
• Able to perform shift working, including working on weekends and public holidays

• Assign talent and resources to projects.
• Clarify project scopes and deliverables with stakeholders.
• Coordinate capabilities, workload, and resources across multiple projects.
• Develop resource plans using resource scheduling tools.
• Document changes in scope, and issues and risks that affect project implementation.
• Establish project requirements to determine human resources, information, materials and technology needed.
• Establish project timelines, activities, resource plans and cost estimates.
• Provide feedback to direct reports and junior team members.
• Provide on-the-job training to direct reports and junior team members.
• Recommend schedule changes and adjustments to cost and resources.
• Track projects against established schedules, budget, manpower and technical quality targets.
• Track staff skillsets and certifications.

Restaurant Manager

• Working hour : 5 days work week
• Salary : $3500 - $4200
• Outlet : Changi Business Park Central

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Scope:

• Responsible for all aspects of company’s F&B operations including Restaurant, Bar and Event business
• Ensure all restaurants achieve optimum quality level of Services, F&B and Profitability
• Manage, train and supervise team of staff at Restaurants to ensure and maintenance high standard service level.
• Ensure safety and hygiene practice at all restaurants
• Identify and improve cost management measures including menu planning, sourcing and negotiating for competitive pricing from suppliers
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions
• Investigate and resolve complaints concerning food quality and service
• Prepare checks that itemize and total meal costs using the Point of Sales system
• Ensure sufficient stocks supply in the restaurant for smooth operation
• Assist in sending daily sales reports
• Assist in operation to ensure the smooth operation of the restaurant.

Requirements:

• Minimum 3 years’ experience in Food and Beverage
• Experience in Western Dining Restaurant and Wine menu preferred

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Objectives of the Position

We are looking for an experienced digital manager with a strong project and portfolio management skills, technical enterprise architecture and vendor management background, to continuously optimize IT landscape of BASF Agricultural Solutions Asia team. In charge of mapping out consolidated business needs, capabilities into global IT portfolio and define region-specific portfolio roadmap to constantly optimize IT total cost of ownership. You will be an integral part of regional digital excellence unit in Agricultural Solutions Asia, and at the same time reporting functionally to the Head of Global Agricultural Solutions IT Portfolio Group.

Main Tasks

• Manage existing vendors to ensure smooth and optimized service level delivery, working closely with procurement and contract management team.
• Accountable for all Agricultural Solutions Asia IT & Digital solutions (also referred to as digital product family), with respect to strategic development, business outcomes & budgeting, in full alignment with regional business needs
• Prepare, define & position business-driven, forward-thinking and compliant regional Digital solution roadmap (also referred to as digital product family roadmap) as an integral part of global roadmap, collaborating closely with Enterprise Architect team.
• Responsible for business partnership, demand management & prioritization prior to Digital investment portfolio board prioritization, manage & steer project approval process in the region, with full global alignmen
• Responsible for steering and leading a community practice of digital product owners in Asia, disseminating best practices, use digital as enabler to drive efficiencies and synergies across countries
• Provide an overview of existing digital solutions within the team and maintain the life cycle of the solutions with quantifiable KPIs of progress and business impact (in collaboration with defined digital product owners)

Requirements

• Minimum bachelor’s degree in computer science / or Business Technology related discipline
• Minimum 10 years professional experience in related field.
• IT enterprise & data architecture design spanning multiple platforms.
• Platform implementation, and enterprise-grade data management practices (technical security, data governance and compliance practices)
• Agile methodology & scrum & devops approach in MNC setup, has prior experience as a ‘Scrum Master’, ‘product owner’ or ‘developer’
• Proficient with Data processing technologies, provisioning data services using Microsoft data management-related products, Azure cloud infrastructure ((Excel, Power Query, Power BI, Synapse, SQL, etc)
• Experience in the agriculture / agronomics industry or other B2C business would be a plus.
• Familiar in full stack development (e.g. HTML, CSS, JavaScript, Python), use of serverless technologies, containers, automated deployment tools, code repository / testing tools like GitHub or Microsoft DevOps Toolset
• Additionally preferred: Cloud certification e.g. Azure cloud components, Agile / Scrum certifications
• Digitally-savvy, innovative, highly passionate on new technology offerings, highly perceptive of what’s new in the technology space and its relevance to bring business value
• Demonstrate a continuous learning, continuous improvement mindset.

Job Responsibilities:

• Involved in systems configuration, production support, system accesses, systems monitoring, backups, patching and daily health checks.
• Provide support for mission critical systems including follow up / corrective actions for production issues and defects.
• Maintain service operations documentation, guides, specifications and interfaces between legacy and new systems/data products.
• Assist in investigation of user reported issues.
• Able to provide ad hoc application support and handle multiple applications.

Requirements:

• Possess a Diploma/Degree Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• Minimum 5-7 years of experience in applications support or similar activities

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Diploma holder
• Min 8 years in warehouse management with experience in semiconductor industry
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Assist in leading, managing and motivating a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

• Oversee tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Review tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Preparing presentations, risk matrix, information to top management to get approval for bidding.
• Preparing of technical & commercial bids as per the tender requirements.
• Supporting projects in the technical area, project strategy and cost control.
• Develop internal training curriculums to enhance internal capability.