Total 23,916 customer experience manager job vacancies in Others category in Singapore

Responsibilities:

• Manage and oversee the overall construction project management.
• Coordinate and collaborate with internal teams, subcontractors, and suppliers to ensure smooth project execution.
• Monitor and manage project schedules, budgets, and resources.
• Ensure compliance with safety regulations and project quality standards.
• Identify and resolve any operational issues or challenges that may arise.
• Provide leadership and guidance to the construction team.
• Prepare progress reports and updates for senior management.
• Continuously evaluate and improve construction processes and procedures.

Requirements:

• Degree or diploma in Civil Engineering or equivalent.
• At least 4 – 6 years of experience in project management, preferably from the construction/ civil engineering industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client, a Multinational Technology Company, is seeking a highly skilled and experienced Program/Project Manager professional to join their dynamic team. In this role, you will play a pivotal role in driving business excellence and maximizing efficiency of the programs, processes and projects within the organization.

Responsibilities:

• Lead and execute strategic initiatives to optimize operational processes and drive continuous improvement.
• Collaborate with cross-functional teams to analyze and enhance workflow efficiency, identify bottlenecks, and implement solutions.
• Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and high-quality outcomes.
• Conduct data analysis to evaluate key performance metrics and provide insights to inform decision-making.
• Build strong relationships with internal and external senior stakeholders.
• Stay abreast of industry trends and emerging technologies to identify opportunities for process and system enhancements.

Requirements:

• Bachelor’s degree in business administration, Operations Management, or an MBA in a related field.
• Minimum of 5-7 years of experience in operations management or a similar role within a fast-paced business environment or technology companies.
• Strong analytical skills, with experience in data analysis and process improvement methodologies (e.g., Lean Six Sigma).
• Proven track record of successfully delivering operational excellence and driving results.
• Strong interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
• Proficiency in relevant software and tools, including data visualization platforms.
• Experience in regional and global market coverage is a bonus.
• Proficiency in additional languages is advantageous, like Tagalog, Thai, Bahasa Indonesia, Vietnamese, Mandarin, Korea & Japanese as this role covers global and regional markets.
• Open to a 6–12-month contract period, with high potential for renewal.
• Open to working onsite or in a hybrid arrangement in the Central Area.

What We Offer?

• A highly competitive remuneration package.
• An opportunity to interface with cutting-edge technology.
• An inclusive and collaborative work milieu.
• A clear trajectory for career advancement and professional growth

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

To support the growth of Marina Bay Sands’ loyalty marketing programs from a strategic perspective with an

emphasis on marketing and operational planning in one of the key regional markets for Marina Bay Sands:

Thailand. In addition, candidate will be involved with enhancing the Thai customer experience throughout the

property and ensure all benefits and privileges are operational while developing a consistent brand image across

all channels for loyalty marketing.

JOB SCOPE

 Program Development:

o Acquire, develop, and maintain Thailand partner relationship for the growth of the Sands

Rewards Lifestyle, Sands Rewards Club & Paiza program as well as new opportunities for MBS

and partners to benefit the business.

 Marketing:

o Plan, lead and implement communications assets to support marketing campaigns in Thailand

and Marina Bay Sands including but not limited to advertising, member communications,

campaign specific communications, and other related internal campaigns.

o Support planning and execution of promotions and special events.

o Develop members communications assets for more personalization and ways to improve tracking

of the results.

o Involves in the development of matrix/ criteria of reports in relations to the program and

promotions.

 Others:

o Coordinate promotional plans with all business areas to drive acquisition and retention, promote

upward loyalty migration.

o Coordinate and liaise in language collateral and media briefs, production and distribution with

creative and media team.

o Manage and tabulate reports as required.

o Coordinate with Finance and IT for promotion set-up where needed.

o Handle internal and external enquiries where applicable.

o Other administrative responsibilities.

o Other duties as directed by management.

JOB REQUIREMENTS

 College degree in Business or Marketing.

 Excellent command in MS Suite and good knowledge in MS Project.

 One to two years of collateral production, marketing and advertising experience is preferred.

 Experience in loyalty marketing in retail, travel, and financial institution environment, both on marketing

and operational levels is preferred.

 Fluency in spoken and written English and Thai is required. Additional language skills is a plus.

 Must be detailed oriented with strong inter-personal skills.

Asia Insight is an award-winning independent full-service market research consultancy. Headquartered in Singapore, Asia Insight conducts customised research across Asia. We are looking to increase our client support capabilities and grow our business across the region. Ready for an adventure with us?

Overview of Responsibilities

• Create artefacts and frameworks to ground teams in customer centric thinking, such as journey mapping, blueprinting, personas, etc
• Conduct or moderate usability sessions such as conducting activities such as user interviews, focus group discussions and user journey mapping to understand the business areas and user requirements
• Perform usability testing to validate interface design and drive design improvements
• Design frameworks such as journey mapping, blueprinting, personas, etc
• Develop new client relationship and Grow existing ones. Be the researcher that clients request by name
• Where the rubber meets the road - Ensure successful execution of projects under your purview, and deliver meaningful and actionable insights to our clients
• Mentor and train junior researchers on market research, and client servicing

Requirements:

• Bachelor’s degree or above; in a relevant discipline. We warmly welcome applicants from across different disciplines, with demonstrated work experience
• At least 4 years hands on experience in primary market research
• Proven competency in data analytics
• Experience with usability testing tools such as Maze, Tobii etc. Experience with analysis and data processing tools such as Excel, Survey Gizmo, etc
• Seasoned in qualitative research (conducting in-depth interviews, focus groups, card sorting, usability testing on mobile, tablet and web) with a sound understanding of how to apply quantitative research (data collection, processing & reporting)

The Assistant Manager is responsible for all aspect of quality requirement with respect to Customer Complaint /Request Handling and Vendor Control, including IQA & OQA. In addition, he/she provides leadership and direction to develop employees & evaluate their performance.

· Lead in both Customer and Vendor audit to achieve qualification

· Communicate customer claim of SA to drive quality improvement by each factory

· Review analysis of corrective action for quality improvement plan for customer Complaint/Request issue

· Review overall performance of IQA/OQA/Vendor and Customer QA section performance

· Resolve quality issues and initiate to work with other departments to achieve departmental goal

· Ensure company policies, standards and procedures are adhered in the Department

· Monitor and support South Asia (SA) group loss cost reduction activities to meet organization target

· Identify, coach & develop the skill and knowledge of staff to prepare for higher level position

· Execute any other duties as assigned from time to time

Candidate should possess:

· Manufacturing knowledge in connectors, especially harness connectors

· Knowledge with International Quality/Environmental/Health & Safety standard like ISO 9001, 14001, 45001 and IATF 16949

· Knowledge on quality control systems and measurement metrology

Job Description

• Conversant of contractual terms and conditions in particular for Engineering, Procurement and Construction Works.
• Manage and control and administer of the procurement contractual agreements.
• Maintaining and updating of all procurement associated contractual documentation and records.
• Communicate and work very closely with the project team for preparation of the invitation of the request for proposal and administering of the purchase requisition and award consent with the project team.
• Supervise and guide and monitor procurement team including procurement executives and admin personnel of the day to day procurement operation.
• Supporting Project Leads in budget monitoring.
• With experience in auditing and its procedures and compliances.
• Hands-on and with comprehensive experience at past in procurement process and supporting (or leading) procurement functions cover strategic sourcing and subcontracting.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Requirements

• Good knowledge and with vast exposure at past with Public Sector Standard Conditions of Contract and Contract Law.
• At least 8 years working experience and with either Degree in Law, Construction Management or Quantity Surveyor.
• Or, those with Engineering/Technical Degrees in Chemical, Environmental or Mechanical and with 8 years in project contract administering role.
• Applicants with more than 12 years of relevant experience may be considered for a Senior role.
• Good knowledge and with experience within the various contracting associated with procurement management.
• Good analytical and negotiation skills.
• Preferably with those with comprehensive experience in water and wastewater industries especially in Process and MEICA Works
• Willing to work at west area

Responsibilities:

• Manage and oversee ACMV projects from initiation to completion.
• Develop and maintain project plans, schedules, and budgets.
• Coordinate and collaborate with project teams, subcontractors, and suppliers.
• Ensure compliance with project specifications, regulations, and safety standards.
• Monitor project progress and resolve any issues or challenges that may arise.
• Conduct regular site inspections and quality control checks.
• Prepare and submit progress reports to project stakeholders.
• Manage project documentation and record-keeping.
• Provide technical guidance and mentorship to junior engineers.
• Identify areas for process improvement and implement best practices.

Requirements:

• Bachelor's Degree or Diploma in Mechanical Engineering or related field.
• With 3 - 5 years of experience in ACMV project management.
• Proven track record of successfully delivering ACMV projects.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Assistant Manager/Manager, Communications

Working Day: Mon to Fri

Working Hours: 8am – 5pm or 9am – 6pm

Location: Commonwealth

Salary: $4500 - $6000 + AWS + Variable Bonus

Responsibilities

• Manage the internal and external communications activities of the Church.
• Serve as communications counsel to the various ministries as they seek to effectively reach and communicate with various communities.
• Oversee & grow the Church's communication platforms including church website, social media, broadcast channels, etc.
• Manage all communications content that support Sunday services.
• Oversee the production and distribution of corporate gifts for church events.
• Oversee livestream pertaining to Sunday services and events held in Church.
• Plan and manage communications budget, together with Ministry Treasurer.
• Coordinate Ministry meetings and prepare Ministry reports, supporting Ministry Chair.
• Nurture and lead volunteers in the Ministry.
• Participate in church corporate events and relevant meetings.
• Carry out any other tasks as assigned.

Requirements

• Minimum Diploma in Marketing, Mass Communications or equivalent
• At least four years of relevant experience in a communications role
• Proficient in digital communication platforms and social media
• Knowledge of design software like Photoshop, WordPress, etc.
• Website (WordPress or update), Application (Bulletin), Media (online service like broadcast YouTube)
• Able to help on one or two Sunday services (end at 1:30pm), will be given one day off in lieu.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About the job

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add an Alliance Manager in Singapore. The position is based in our Univac Site at Woodlands.

As an Alliance Manager, you will:

Responsible for developing and managing strategic partnerships with external organizations. This role will require collaboration with cross-functional teams, including sales, marketing, product development, and legal, to drive joint initiatives that result in revenue growth and expanded market reach.

The key roles and responsibilities are as below:

• Identify and evaluate potential alliance partners that align with the company's strategic goals and objectives.
• Develop and maintain relationships with key stakeholders at partner organizations, including executive-level contacts, to drive successful collaborations.
• Negotiate partnership agreements and contracts that define the terms and scope of the alliance.
• Facilitate communication and collaboration between internal teams and external partners to execute joint initiatives.
• Track and report on the progress and success of partnerships, including metrics such as revenue growth, market share, and customer acquisition.
• Ensure compliance with legal and regulatory requirements related to partnerships.
• Continuously assess and improve partnership programs and processes to drive better outcomes and greater efficiencies.
• Keep abreast of industry trends, competitive landscape, and emerging technologies that may impact the company's partnerships.
• Participate in customers request for information (RFI), request for quote (RFQ), and request for proposal (RFP) activities.
• Work with internal and external parties to gather necessary information required for RFQ process and analyse the data to ensure accurate quotes are provided meeting company targets.

What skills and experiences are we looking for?

• Degree in Business Administration, Marketing, and/or any equivalent faculty.
• Minimum 5 years of experience in alliance management and business development.
• Demonstrated ability to establish and maintain successful partnerships with external organizations.
• Good negotiation and contract management skills.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization.
• Analytical and strategic thinking skills, with the ability to identify and evaluate opportunities and make data-driven decisions.
• Knowledge of industry trends, competitive landscape, and emerging technologies.
• Experience working in a fast-paced, dynamic environment with competing priorities and deadlines.
• Ability to travel domestically and internationally as needed.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Venture Family.

---- Communication will be extended to candidates who have successfully advanced in the selection process ----

The Employer

The employer is the Family Office affiliated to a large and diversified Asian conglomerate with interests in petrochemicals, raw materials, fertilisers and other sectors. The Family Office affiliated to the Group manages a portfolio of global investments covering both Equities and Fixed Income products. To support further expansion of the FO in Singapore, the Group is looking for:

Position: Senior Manager - Investments (Single Family Office)

Job Code: EXP/SMI-FO/SG/0524

Location: Singapore

Responsibilities

Reporting to the Chief Investment Officer, the selected candidate will be responsible for:

• Assisting in building an institutional quality investment portfolio to meet and exceed the risk & return objectives
• Managing an investment portfolio with mixed asset classes
• Conducting research, due diligence, and analysis on investment opportunities across different asset classes in public and private market
• Working closely with the firm’s network of bankers, corporate advisors and lawyers on all potential investments
• Monitoring, reporting, and reviewing performance of existing investments in view of the entire portfolio and asset allocation
• Providing support in devising asset allocation methodologies for the portfolio
• Risk Management. Management Reporting.
• Tracking and monitoring industry trends/developments and performance of the investment portfolio

Requirements

• Bachelor/Master’s Degree in Business/Finance/Engineering from reputed institutions.
• CA/CPA/CFA qualification or MBA (Finance) preferred.
• 10-15 years of relevant experience in research and investment management with banks, family offices, corporate treasury, or buy-side investment firms covering multiple asset classes
• Experience in managing an investment portfolio with mixed asset classes
• Strong fundamental and technical analysis, and critical thinking capabilities
• Familiar with a range of analytical tools, databases, and software relevant for investments and portfolio management
• Strong knowledge in Fixed Income products coupled with some exposure to Equities and other asset classes.
• Hands-on, entrepreneurial and adaptable. Proactive and inquisitive.
• Ability to work independently in a small, focussed in-house team.
• Good English communication and presentation skills.
• Good coordination and follow-up skills.

Position Summary:

The E-commerce Assistant Manager will be responsible for managing and optimizing product listings on e-commerce platforms such as Lazada and Shopee. This role involves uploading new products, updating sale prices, running promotions, and generating sales reports. The ideal candidate will have strong attention to detail, excellent organizational skills, and a deep understanding of e-commerce best practices.

Key Responsibilities:

1. Product Listing Management:Upload new product listings on Lazada, Shopee, and other e-commerce platforms.
   Ensure product descriptions, images, and specifications are accurate and up to date.
   Monitor and optimize product listings to improve visibility and sales performance.
   
2. Price Management:Update and manage sale prices across all e-commerce platforms.
   Coordinate with the pricing team to implement price changes and promotional discounts.
   Ensure that all pricing changes are accurately reflected in a timely manner.
   
3. Promotions and Campaigns:Plan and execute promotional campaigns and sales events on e-commerce platforms.
   Collaborate with the marketing team to develop and implement promotional strategies.
   Monitor the performance of promotions and adjust strategies as necessary to maximize ROI.
   
4. Sales Reporting:Generate and analyze sales reports to track performance against targets.
   Provide insights and recommendations based on sales data to improve future performance.
   Maintain detailed records of sales and promotional activities.
   
5. Customer Support and Feedback:Address customer inquiries and issues related to product listings and orders.
   Gather and analyze customer feedback to identify areas for improvement.
   
6. Collaboration and Communication:Work closely with the inventory, marketing, and logistics teams to ensure seamless operations.
   Communicate effectively with platform representatives to resolve any issues.
   

-Supervising, mentoring and managing employees

-Maintaining relationships with customers, employees and partners

-Managing the profits and losses of the organization

-Evaluating company processes and procedures to solve issues

-Ensuring business operations are implemented based on established procedures

-Maintaining regulatory records and paperwork

Job Overview:

We are seeking a dedicated and experienced Assistant Restaurant Manager to join our team. The successful candidate will play a key role in supporting the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and hygiene. This position requires flexibility to work on weekends and public holidays, as well as strong leadership skills and a passion for the hospitality industry.

Key Responsibilities:

1. Operations Management:Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including opening and closing procedures, staff scheduling, and inventory management.
Ensure compliance with health and safety regulations and maintain a clean and sanitary environment throughout the restaurant.
Monitor food quality and presentation to uphold the restaurant's standards and exceed customer expectations.
Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of the guest.

2. Staff Supervision and Training:Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff, to ensure smooth and efficient service.
Provide training and guidance to new and existing employees on service standards, menu items, and company policies and procedures.
Conduct regular performance evaluations and provide constructive feedback to staff to support their professional development and growth.
Foster a positive work environment and promote teamwork and collaboration among restaurant staff.

3. Customer Service Excellence:Lead by example in delivering exceptional customer service and creating memorable dining experiences for guests.
Greet guests upon arrival, assist with seating arrangements, and address any special requests or accommodations.
Anticipate guest needs and preferences, and proactively resolve any issues or concerns to ensure guest satisfaction.
Solicit feedback from guests and implement improvements to enhance the overall dining experience.

4. Financial Management:Assist in managing restaurant finances, including monitoring revenue and expenses, and controlling costs to maximize profitability.
Process payments accurately and efficiently, handle cash transactions, and reconcile daily sales reports.
Collaborate with the Restaurant Manager to develop and implement strategies to drive sales and increase revenue.

Qualifications:

· Previous experience in a supervisory role within the hospitality industry, preferably in a restaurant or food service establishment.

· Strong leadership and management skills, with the ability to motivate and inspire a team.

· Excellent communication and interpersonal skills, with a customer-centric approach to service.

· Flexibility to work on weekends and public holidays, as well as evenings and late night shifts.

· Knowledge of food safety and sanitation regulations, with a commitment to upholding health and safety standards.

· Ability to multitask and thrive in a fast-paced environment, while maintaining attention to detail.

· Proficiency in restaurant management software and Microsoft Office applications.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Manage schedules and deadlines.

Recruit and train personnel and allocate responsibilities and office space

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

Monitor costs and expenses to assist in budget preparation.

Must be able to use a Quickbooks account.

Ability to computer Infornamatiomn design.

since it is a construction company,must also be able to understand construction work documents. Preparation of safety management documents, and other documents required for construction site sites.

Since it is a Korean company, you must be able to speak Korean and English.

Job Descriptions

Culture：

• Work with the People Operations team to recruit, onboard, train and retain a highperforming retail team of full-time and part-time Brand Insiders, in line with the store's manpower and seasonal hiring needs, ensuring that the store is adequately staffed.
• Recognise and resolve performance issues within the store, communicating high priority issues to Management in a timely manner and collaborate to develop plans to resolve issues and mitigate risks.
• Work with the Retail Management and People Operations teams in developing and conducting adequate service training for all Brand Insiders, educating them on the adequate service language and standards that will enable them to provide the highest standard of customer service.
• Improve store performance and engagement by recognizing and rewarding crew members for their outstanding performance, and proactively conducting review sessions with new and/or lower-performing team members.

Service：

• Actively seek to improve the customer experience at the stores by ensuring service standards are met and maintained, ensuring that the Company’s culture is consistently communicated to customers, in line with the Company’s service language and tone of voice.
• Work closely with HQ teams to initiate and implement community engagement projects such as store activations and initiatives to build brand love and loyalty on the retail front.

Operations：

• Work with the Retail management team in managing the day-to-day store operations.
• Oversee general store administration and ensure compliance with Company policies and SOPs.
• Collaborate closely with all other functional teams particularly in Supply Chain, Community Engagement, and Visual Merchandising in both the day-to-day operations and event-specific operations, such as new store openings and launch events.
• Develop, improve, and optimise retail processes to ensure efficiency of all daily store operational procedures.
• Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, customer returns, product defects, and stock transfers, while maintaining stockroom tidiness and standards.
• Work with the Supply Chain team in conducting regular stock taking exercises at several intervals in the year, or as and when required, ensuring the highest level of inventory accuracy by monitoring inventory levels and ordering restocks as required.

Job Requirements

• Minimally 5-6 years of experience in retail store management for similar fashion/lifestyle/e-commerce brands with a global presence.
• Willing to work a variety of shifts, including weekends/public holidays where required.
• Confident in developing and leading a team of full-time and part-time retail crew.
• Emphasis and belief in strong customer service and experience.
• Strong business acumen with the ability to understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy).
• A strong, clear, and concise communicator who is able to lead, mentor, and coach a team.
• Keen understanding and interest in fashion/lifestyle trends and brands.
• Self-motivated, with a strong drive for achievement.
• Love our brand!

Benefits

• 15 Days Annual Leaves
• Quarterly and annual performance bonuses,
• Group insurance coverage
• Welcome and quarterly store credits
• Crew discount available.

Working hours

• 40 hours a week
• 5 days work week, 4 Weekdays & 1 Weekend

Job Description Responsibilities:

• Supervise and lead warehouse staff, assigning tasks and ensuring a collaborative work environment.
• Overseeing and managing inventory control systems to maintain accurate stock levels at all times.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations.

1. Cashier and Lobby

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell products to customers

· Achieve 99.5% accuracy in cash transactions

· Must be able to name all products and know what the ingredients in each product are

2. Kitchen

Topping Section

· Process topping for respective bread and danish types according to SOP

· Euro bun toppings (in applicable outlets)

· Prepare ingredients and fillings for all bun type products

· Learn all products and know what are the ingredients in each product

· Perform Dispensing duty to bring out freshly baked products in organized manner

Table Section:

· Be equipped with knowledge on using the right and required ingredients per product

· Ensure right ingredients are used per product, at the correct weight per ingredient

· Perform Sweet bun, Danish, Euro, Toast shaping

· Perform filling for sweet breads according to product

Oven Section:

· Ensure right temperature and time setting per product being baked

· Be equipped with the right and proper knowledge for each product before baking

Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard

3. General:

· Ensure clean, tidy and hygienic station and overall kitchen environment

· Use the right tools and equipment for the right purpose (e.g. colour code cloths to wipe different surfaces, right knives etc)

· Able to setup and perform various roles without supervision

· Able to perform quality control and reject inferior products

· Able to dispense and display products in an organized manner

· Project friendly and positive image to customers

· Outlet and Display cleanliness

· Tray and tongs cleaning

· Able to handle customer requests and enquiry

· Handle cake bookings and enquiries

· Coordinate cake orders, deliveries and packaging

· Able to handle customer feedback and inquiry and submit report

· Able to identify and troubleshoot inferior products and maintain good quality throughout his/her shift

· Organize the kitchen area, floor and preparation areas are neat, ensure equipment are in good working condition

· Planning of product schedule to ensure hot bread at all times and no excess products being held or run out

· To schedule the manpower arrangement to achieve operation effectiveness.

· Demonstrates good people handling skills, able to motivate others to achieve shift objective

· Coach and provide feedback to staff on product Quality

· Ensure no run out or excessive stocks

· Order stocks for the outlet

· Handle outlet operation and management – conduct QSC (Quality, Service and Cleanliness) checks

· Able to analyze outlet data (transaction count, average check, daily sales, hourly sales figures) for production planning

· Assist to recruit new staff and handle the interview

· To do month end stock take

· Responsible for outlet’s Profit & Loss (P&L)

· Conducting staff performance appraisal

· Liaising with external vendor such as cleaner, pest control etc.

Oversee 1 outlet operations

Position Summary:

• Drive sales and profitability of the Brand and the stores for assigned area(s) and/or brands and manage sales, marketing and operations functions. You will be responsible for total brand management including P&L and to achieve brand business goals.
• Maintain strong relationship with Brand principal and other key stakeholders.
• Drive retail excellence in line with the Brand and Valiram standards.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.

Roles & Responsibilities:

Optimise the sales, profits and other retail performance criteria

• Strategise and implement brand communication needs in keeping with the integrity of the brand and regional appeal.
• Plan and maximise sales and profit contribution of the Brand.
• Develop annual business plan to reflect brand positioning, negotiate key aspects of the planned delivery with the brand principal.
• Achieve business plan profit.
• Direct Operations/ Store Manager on managerial and operational aspects of the store with adherence and compliance to the retail operations standard.
• Driving associate behaviour and productivity.
• Partner with Merchandising to maintain brand profitability by managing full price and mark down sales, intake margins, levels of mark down activity and terminal stock.
• Lead localised pricing strategy and competitor insights and implement appropriate change to maximise sales and increase local market share.
• Reports and statistic compilations in relation to brand performance and share product performance and insight with HOD.
• Managing and maintaining a positive working relationship with the brand principal

Marketing

• Plan, direct and implement appropriate localised marketing activities/events/promotions for positive brand building and in driving sales.
• Partner with Brand principal/HOD to develop seasonal marketing and social media strategies.
• Provide insights to Valiram and the Brand, to better understand market trends and dynamics.
• Support the CRM and increase existing base of VIP customers.

Others

• Partner with Merchandising to place appropriate orders, optimise inventory and oversee in inventory integrity.
• Partner with Visual Merchandising in upholding of VM standard to ensure store environment is enticing, effective and in line with Brand Guidelines.
• To uphold and improve staff morale leading to a positive and dynamic working attitude and environment.
• Support store to maintain productivity and retail operational standards in areas of discipline, work performance and sales.
• In touch with what is happening in the store through periodic store visits.
• Support and assist in projects/tasks related to the brand as required/instructed by HOD/management.

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities:

• Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertaining guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.

Job Responsibility

The role is primarily responsible for supporting the Operations Manager in the day-day operations of the SeaCabbie fleet. In supporting the role will be responsible to manage the counter operations and assist in crewing matters under the guidance of the Operations manager.

Job Accountability

Operations

· Organise and manage the counter operations, including the rostering of staff, their performance monitoring and attendance.

· Handle the performance and disciplinary matters of the counter staff.

· Manage the handling of parcels related to the client orders.

· Assist in sourcing outsource resources (boats, freelance crew) when required.

· Perform counter duties on shifts when required.

· Assist with operational requirements of the fleet.

Teamwork

· Assist with handling of crewing matters.

· Train & Mentor, the counter staff to assure their job proficiency and support their development.

· Understudy the role of operations manager for self-development.

Safety & Compliance

· Ensure all procedures are followed in handling of client orders and counter staff are aware and comply with the requirement.

· Assist in conducting investigations, especially those related to counter operations.

Customer Service

· Ensure counter staff can provide customer service standards in their dealing with the clients, as per company expectations.

Miscellaneous

· Provide support for company projects as per instructions from Operations manager.

Any other task as assigned by Operation manager.

Educational/Skills Qualification

• Diploma or equivalent in maritime or logistics related field.
• At least 2 years of working experience in the harborcraft, maritime or logistics sector
• Able to work independently.
• Fluent in spoken English
• Team player

Job Description:

1. Analyse consumer behaviour and adjust product positioning or increase product range to

create more revenue for outlet sales.

2. Track the progress of weekly and monthly sales and ensure the store on track to achieve the

given budget.

3. Coach and support all team members and suggest sales training and techniques to create a

more sales for the outlet and guide the team members.

4. Evaluate employee performance and identify if any training needed and motivate staff to

perform their best

5. Make sure all employees adhere to company policies and guidelines and act as company

representative and set an example for our staff.

6. Conduct own internal audit in line with IQA standard and ensure Team Members comply to all

requirement of food safety standard.

7. Work with relevant department in HQ to ensure smooth operations at outlet in term of stock

availability and also the quality of the products.

8. Create own store reports, analyse and interpret current and past sales record of the store to

further improvise the sales to hit the monthly & yearly budget.

9. Attend all required meetings and training on any new updates on the company policy or

system from time to time and represent to the Team Members.

Job Requirement:

· Proven experience as Retail Manager or In-Charge level in Butchery field.

· Leadership and organizational skills includes interpersonal and communication skills.

· Flexibility to work in any shift at any time based on company need.

· Good in computer skills, able to do sales reports and analysis

· Familiarity with financial aspect and customer service principle.

· Professional in solving any store issue without disrupting store operations.

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.