Total 25,201 customer service manager job vacancies in Others category in Singapore

Job Scope:

• Oversee project coordination and communication among teams and stakeholders
• Manage interfaces between disciplines and external partners
• Develop strategies to enhance project efficiency
• Monitor timelines and deliverables to align with project goals
• Organize meetings to discuss progress and resolve issues
• Maintain documentation on project interfaces
• Ensure compliance with safety and quality standards
• Serve as the main point of contact for interface-related inquiries

Requirements:

• Minimum 5 years of experience in the construction industry
• Recognized degree in Civil, Mechanical, or Railway Engineering
• Experience in managing interfaces for design and construction of railway projects

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management forapproximately 25 to 30 team members which includes:
  • defining roles and responsibilities
  • conducting performance reviews, development discussions and target settings
  • participating in salary planning
  • promoting professional growth through timely performance feedback, coaching, and counselling
• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working
• Work towards continuous process improvements and overall process compliance
• Support cost reduction efforts, and identify cost take out
• Organize reporting and controlling
• Define strategy and operational objectives for the team, clear team goals and KPIs
• Ensure the transfer of knowledge within the team
• Ensure the highest level of quality and response time for part deliveries
• Oversee day-to-day teams' operation and performance
• Create a healthy and motivating work environment
• Cooperate with relevant internal and external stakeholders.
• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin
• Working Capital
• Response Times
• Customer satisfaction
• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams
• Great interpersonal and communication skills (across cultures and functions)
• Ability to create and maintain a healthy and motivating work environment
• Critical thinking and problem-solving skills
• Quick decision-making skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time-management skills
• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization
• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment
• have knowledge of the NACOS Core product portfolio
• fluent English language skills (spoken and written)

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

• Lead, supervise and manage a team - Work closely with the management team to optimize warehousing and logistics operation - Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers.
• Ensure all inventories are properly managed and the delivery of logistics services to meet customers’ KPIs and conduct operational reviews with internal and external customers to resolve logistics service failures directly with customers and operational team.
• Perform operations review for WMS systems, daily operations and environment for further productivity and safety practices.
• Ensure Warehouse operations adhered to SOP and safe practices and maintain optimum utilization of warehouse space and constantly review methods of material handling and flow to increase productivity.
• Maintain a high level of housekeeping and warehouse security.

Assist or involve in ad-hoc activities assigned

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Contracts Manager

• Construction Industry
• Basic $5,000 - $8,000
• PB
• 5 days, 8am - 5pm
• Location: Changi Airport, East Region

Job Responsibilities:

• Provide strategic advice to the project staff for the identification, notification and preparation of variations and claims for a time extension and associated loss and expense
• Participating, as necessary, in developing the solicitation and writing all contractual correspondence and documentation. Maintain contractual records and documentations control of all contract correspondence including subcontractors correspondences and reports
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential commercial/ contractual implications arising therefrom
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team
• Preparation of final accounts and variation submission
• Assist in ISO audit and implementation
• Be responsible for any other duties that may be assigned to you from time to time as your superior/management deem fit

Requirements:

• Diploma/Bachelor's Degree in Quantity Survey, Engineering (Civil) or equivalent with 8 years’ to 12 years' relevant working experience
• Preferably have experience in roadworks or LTA Projects

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job duties / responsibilities:

• Lead and assist in identifying business opportunities, achieve sales and business targets including AUM building and asset retention
• Establish and manage relationship with asset owners and distribution channels
• Host and participate in sales/marketing seminars and market / product related trainings to introduce the firm, investment capabilities, as well as the relevant products and services
• Conduct regular reviews and due diligences on new and/or existing clients, as well as performance monitoring
• Act as key coordinator between clients and internal teams in account opening and account monitoring
• Liaise closely with other internal teams within the asset management business to ensure the delivery of quality services to clients
• Assist in establishing a presence and brand awareness for Haitong’s asset management business in the local market

Job Specification:

• Minimum of 3 years of experiences in asset management industry, preferably sales function
• Knowledgeable in establishing and maintaining relationships with asset owners and distribution channels
• Good understanding of asset management products, including ETFs
• Able to work independently
• Strong communication and presentation skills
• Excellent command of Mandarin Chinese and English

Healthcare organisation looking for an Assistant Manager/Senior Executive for Compensation

Your new company

A leading healthcare organisation is looking for an assistant manager to join their compensation team to drive organisation-wide compensation initiatives and practices to ensure competitiveness for staff retention and organisation growth. This key role will cover the full spectrum of compensation initiatives and work alongside an experienced team to collaborate with different stakeholders to manage manpower planning and budgeting.

Your new role

The Assistant Manager, Compensation, is responsible for managing the full scope of compensation functions, ensuring accurate and timely compensation processes, and providing analytical support to inform business decisions.

Key Responsibilities:
1. Compensation Analysis and Reporting: Prepare reports, conduct compensation analysis, and provide insights to support business decisions.
2. Annual Manpower Budgeting: Participate in annual manpower budgeting exercises for organisation HQ and departments.
3. Compensation Exercises: Administer and support annual compensation exercises, including salary reviews and surveys.
4. Collaboration and Stakeholder Management: Engage with HR and Finance teams to support compensation needs and ensure seamless processes.
5. Data Management and Reporting: Prepare monthly and yearly accruals, and generate reports from SAP HRIS.

What you'll need to succeed

1. Professional Experience: Minimum 2–3 years of experience in large organizations, with a preference for compensation experience.
2. Advanced MS Office skills, including Excel (pivot tables, formulas), Word, PowerPoint, and other applications.
3. Excellent verbal and written communication skills.
4. Proven collaboration and teamwork abilities.
5. The ability to work independently and manage multiple tasks effectively.

What you need to do now

If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected].
Alternatively, if this job opportunity is not relevant to you, feel free to share with me your updated CV to have a confidential discussion on the relevant openings based on your skill sets and expertise.

EA Reg Number: R22106377
EA Licence Number: 07C3924 | Company Registration No: 200609504D

Job Description

About this role:

Wells Fargo is seeking a financial crimes professional to join the International Financial Crimes team in APAC. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Manage and develop a team of individual contributor roles with low to high complexity and risk
• Provide end-to-end investigative support via reviews and approvals for the APAC GFIU to meet regulatory financial crimes and SAR/STR filing obligations
• Engage stakeholders and internal partners
• Implement and maintain an effective financial crimes program for the company that complies with all applicable laws, regulations, and regulatory expectations including Bank Secrecy Act, Anti-Money Laundering, Counter Terrorist Financing, and Global Sanctions
• Manage procedures, controls, analytics, and trend analysis to ensure proactive identification, prevention, execution, detection, investigation, recovery and reporting of financial crime activity
• Understand the impact of operational risks in relation to processes and controls
• Review and manage confidential information that is associated to cross border information sharing policies and regulatory obligation requirements
• Ensure execution and ongoing management of a mid-size risk based financial crimes program across the enterprise or a risk based financial crimes program across large to mid-size businesses with moderate risk and complexity
• Identify and recommend opportunities for process improvement and risk control development
• Provide thoughtful independent credible challenge internally to supported lines of business, across other Corporate Risk programs, and across the enterprise
• Collaborate with peers, colleagues, and multiple level managers (local and international)
• Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics
• Apply fraud / AML investigational knowledge to maintain the appropriate control and risk mitigation framework across multiple jurisdictions
• Manage high risk processes associated with SAR regulatory requirements, transaction monitoring, Proprietary Watchlists
• Maintain a working relationship with international stakeholders and local law enforcement authorities
• Support control framework design by maintaining process consistency and escalating concerns or issues

Required Qualifications:

• 4+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education;
• 2+ years of Leadership experience.

Desired Qualifications:

• Experience with internal audit and/or regulator engagements.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Summary

This role will be responsible for overseeing and managing a wide range of operational and administrative functions, including expatriate management, travel management, office operations, and vendor coordination. This role requires strong organizational skills, attention to detail, and the ability to work effectively with stakeholders across all levels. Familiarity with local regulations related to these functions is essential to ensure compliance and smooth operations.

Key Responsibilities:

Expatriate Management

• Liaise with vendors for temporary car rentals and accommodation for expatriates.
• Coordinate with housing agents and car dealers for permanent housing and vehicle purchases upon approval.
• Review tenancy agreements and ensure compliance with local laws and regulations.
• Work with the internal legal department to secure approvals and process necessary costs related to expatriate arrangements.

Travel Management

• Oversee travel arrangements and validate the accuracy of travel management reports.
• Ensure travel processes comply with company policies and relevant local regulations.
• Maintaining company travel policy.

Budget and Invoice Management

• Manage department budgets, ensuring accuracy and alignment with company goals.
• Process invoices and ensure adherence to internal financial processes.
• Tracking office expenditure.

Office Operations

• Supervise daily operations, including office maintenance, reception services, and vendor coordination.
• Oversee servicing and maintenance of office equipment, including security systems.
• Ensure compliance with local safety and building regulations for office operations.
• Ensure office renovation or office relocation are coordinated and approved before actual commencement.

Fixed Assets Management

• Maintain and oversee the tracking and management of fixed assets in compliance with company requirements.

Requirements

• Proven track record of managing multiple projects and operational functions, particularly in expatriate management, travel management, office operations, and vendor relationships. Previous experience in Asian MNC environment is highly desired.
• Strong familiarity with local regulations and compliance requirements related to tenancy, travel, office operations, and asset management.
• Strong organizational and problem-solving skills.
• Result-oriented with a focus on delivering outcomes.
• Excellent interpersonal and communication skills to engage stakeholders at various levels and build rapport.
• Detail-oriented and capable of managing budgets and financial processes effectively.
• A people-oriented mindset to foster collaboration and maintain positive working relationships.
• Ability to handle diverse responsibilities and adapt to dynamic work environments

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits

monitoring in Limits Monitoring Team.

• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor

facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry

dates for insurances

• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while

avoiding operational risks and losses

• Supports the effort to improve productivity, efficiency and lower costs via continuous process

improvements

• Maintains good business relationships/partnerships with key stakeholders, aligning actions to

customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit

monitoring functions

• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor

facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry

dates for insurances

• Perform loan static data maintenances

• Respond to Business Units’ requests and enquiries within a stipulated time-line

• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU

issues, improve processes and cooperation between Credit Ops and the Business Units.

• Participate actively to move the team towards completion of goals i.e. develop a service-oriented

culture within the team

• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.

• Ensure work is completed with speed and accuracy.

• Ensure work is completed with speed and accuracy.

• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in

work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes

• Identify operational risks and implement measures/controls to plug the risk gaps so that processes

are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.

• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive

satisfaction from achievement of goals and continuous improvement

• Initiate action plans to achieve self-development goals which has to be in line with the department

and Group’s direction of building high performance culture e.g. attend courses from APLMA to

understand the clauses in the Facility Agreement

• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be

competent in the job assigned

• Mentor and provide training to junior staff

Qualifications

• Bachelor's degree

• At least 5 years’ related experience in a Financial Institution with related experience in credit

administration and credit monitoring for all credit products.

Other skills required:

• Familiar with both commercial, corporate and retail banking products.

• Resourceful and a good team player.

• Conversant with related local regulatory requirements would be an added advantage.

• Good time management skills and ability to multi-task.

• Proficiency in Microsoft Office specifically in Excel.

Additional Information

RHB is a dynamic organization that promotes a work culture of high performance, where its biggest

asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust

talent management practices.

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’

environment, challenging assignments.

Singapore Aquatics (SAQ) is the governing body for the aquatic sports of swimming, water polo, diving and artistic swimming in Singapore as a member World Aquatics (AQUA). SAQ is charged with the development and education of aquatic players, officials, coaches and volunteers throughout Singapore and with the conduct of competitions and programmes for all levels of participation.

We invite applications for the post of:

SPORTS MANAGER (WATER POLO)

The Sports Manager (Water Polo) is responsible for managing and coordinating tasks related to the Singapore Water Polo National Teams and Development Squads, including the daily training environment and overseas training and competitions, as well as supporting the growth and development of the sport ecosystem in Singapore and the region.

Responsibilities:

• Manage and coordinate all aspects of the daily training environment for the Singapore Water Polo National Teams and Development Squads.
• Manage and coordinate all aspects of overseas training and competitions for the Singapore Water Polo National Teams and Development Squads.
• Support the communication and coordination of sport science support for the national training squads.
• Assist in the development and communication of athlete development plans with relevant stakeholders.
• Coordinate logistic requirements with internal and external parties as well as relevant authorities for sports events.
• Assist in managing the volunteer and technical official framework.
• Handling enquiries from the public, affiliates and stakeholders.
• Carry out various meeting, administration procedures including organizing meetings, preparing agendas, taking minutes.
• Handle the general administration of schemes and the various activities of the Association.
• Recording and reporting of key data from current and historic events.
• Assist in the planning and executing local and international sports events.
• Manage and track budgets and expenditures
• Maintain up-to-date inventory of water polo equipment.

Requirements:

• Diploma / Degree, preferably in Business Administration, Physical Education, Sports Management, sport science, or any sports-related fields.
• Min 3 years of related work experience.
• Good team player and willing to work on weekends.
• Able to travel overseas for competitions and training.
• A dynamic and mature person with a strong passion for sports.
• Possess good interpersonal communications and writing skill.
• Confident, reliable and able to front events independently.
• Possess initiative with the ability to prioritize, multi-task and work well under pressure in a fast paced environment.
• Meticulous with a keen eye for details.
• Proficient in MS-Office applications.
• A can-do attitude with focus on achieving results
• Experience within high performance sport environment

Please send your detailed resume stating current and expected salary to [email protected].

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Job Purpose:

• To manage a team of Programme Executive for outreach to APSN Alumni.
• To manage projects related to APSN Alumni.

Key Responsibilities:

Administration

• Submit monthly reports to Deputy Director
• Manage Event/Activities/Short Courses Projects
• Manage assessment of the alumni
• Update of Alumni Database in StudentLink
• Manage StudentLink to track and keep in touch with Alumni
• Prepare for audits, inventory management and continuous improvement projects
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Alumni Professional Partners

Alumnus Programmes & Well-Being

• Oversee alumni activities
• Oversee and work with volunteers to improve the quality of Alumni programme
• Manage a team of Programme Coordinators
• To drive community engagement initiatives
• Work with stakeholders such as caregivers, government agencies and relevant social service organisations to provide holistic support to Alumni

Programmes/ Activities/ Events

• Manage, Plan and run Event/Activities with partners
• Outreach management to APSN Alumni
• Engage Alumni for APSN Centre enrolment
• Manage Marketing and Branding for Event/Activities with HQ CP Team
• Work with Professional Partners, Allied Professional and Job Coaches to facilitate training/job placement
• Manage and meet aligned objectives for each Event/Activities
• Manage Alumni Professional Partners and Volunteer for Event/Activities
• Manage Case Management with Allied Professional & Job Coaches

Financial

• Manage Financial Assistance Scheme for APSN Alumni
• Manage Budget Planning and use of budget effectively

People

• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Deputy Director.
• Able to seek out new corporate partners and grow existing partnerships to achieve the Alumni’s vision and mission.

Job Requirements:

• Degree in any field, counselling preferred and be able to perform one or more of the following:
• Passionate about making a difference to improve the lives of others in the community
• Take initiative and believe in creative thinking
• Good communication skills, team player and presentation skills
• Able to work independently and as a team
• Experience in Special Educational sector is a plus
• Experience in managing partners
• 5 years of experience managing teams in an Alumni environment
• Proven track record in seeking out new business relationships and enhancing existing ones, including stakeholders (internal & external) management
• Demonstrate empathy
• Able to collaborate and effectively lead both internal teams and external team of volunteers
• Excellent people management skills
• Able to hone new and existing business/partnership relationships
• Must be able to work on select Saturdays

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions to meet their needs
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned

Requirements

• Degree holder preferably from the business / finance / accounts discipline
• Highly self-motivated, confident, tenacious and results driven
• A self-starter and a team player
• Hardworking, good working attitude, perseverance and resilience
• Good writing, communication and interpersonal skills
• Good understanding of accounting and financial statements
• The successful candidates will be placed in different position level based on their working experiences/education level
• Only Singaporean

Job Highlights

• Competitive Remuneration Package
• Handphone Reimbursement
• Commission
• Training Provided
• 5-day work week

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data (Third Party Personal Data) for the purpose stated in this Notice (Third Party Consent). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third Party Consent.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Salary: $5,800 - $6,500

Working hours: Monday to Friday or Tuesday to Saturday

Working Hours: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm

Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.

Requirements:

• Recognised Degree with at least 8 years of working experience in customer / patientservice operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience indeveloping, evaluating and conducting service training is essential
• Strong command of English language and a second language
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Working Location: Tuas

Working Hours: 5 days work week

Job Scope

• Implement and maintain food safety management systems such as Hazard Analysis and Critical Control Points (HACCP).
• Develop and conduct training programs for staff on food safety practices.
• Conduct regular inspections of the kitchen and food preparation areas.
• Maintain accurate records of food safety practices, training sessions, and inspections.
• Identify potential food safety hazards and assess risks in the food preparation and storage processes.
• Establish and enforce high standards of personal hygiene for all staff members.
• Develop and implement emergency response plans for food safety incidents.
• Implement corrective actions and preventive measures to enhance overall food safety performance.
• Ensure that suppliers adhere to food safety standards and conduct regular audits of suppliers
  
  Job Requirements:
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food Technology/Nutrition/Dietetics, Food & Beverage Services Management or equivalent.
• At least 3-4 Year(s) of working experience in QA / QC experience in F&B industry is required.
• Well versed with NEA, AVA & HSA and other Singapore food related regulations.
• Strong project management skill and the abilityy to handle multi-tasking.
• Attention to details and initiative.

As Assistant Operations Manager, you will manage a team of clinical staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Responsibilities:

• Supervising staff and ensuring that they are performing their duties efficiently.

• Overseeing the day-to-day operations of the Clinic.

• Ensure safe and efficient patient flow.

• Lead or participate in programs aimed to improve process and workflow.

• Working with other teams to ensure the smooth functioning of the organisation.

• Identifying areas for improvement and implementing solutions.

• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality

• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.

Requirements:

• Degree in scientific discipline or health care preferred.
• Able to multi-task and work under a stressful environment.
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Office.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.

Job Title: Sales Manager – Security Agency

Job Summary:

The Sales Manager for a security agency is responsible for driving revenue growth by selling security manpower services, such as security guards, patrol services, and executive protection. The role requires developing and managing client relationships, leading a sales team, and ensuring the agency meets its sales targets. This position will focus on business development, client acquisition, and managing service contracts across various sectors, including corporate, industrial, and residential clients.

Key Responsibilities:

1. Sales Strategy and Business Development:Develop and execute a sales strategy to increase client acquisition for security manpower services.
   Identify new business opportunities in key industries such as commercial, residential, government, and hospitality.
   Conduct market research to stay informed about security industry trends and client needs.
   
2. Client Acquisition and Relationship Management:Build and manage relationships with prospective and existing clients, such as property managers, business owners, and corporate security directors.
   Present tailored security solutions to meet client needs, including uniformed security officers, mobile patrols, and event security services.
   Manage end-to-end sales processes, from lead generation to closing deals and negotiating contracts.
   
3. Team Leadership and Development:Lead, motivate, and manage a team of sales professionals to meet individual and team sales goals.
   Train the sales team on effective selling techniques, industry knowledge, and customer relationship management.
   Set performance goals and conduct regular performance evaluations for the sales team.
   
4. Negotiation and Contract Management:Negotiate service contracts and pricing with clients, ensuring both profitability and customer satisfaction.
   Prepare, review, and manage service agreements, ensuring they comply with the agency’s standards and legal requirements.
   Handle contract renewals and develop strategies for upselling and cross-selling additional services.
   
5. Collaboration and Coordination:Work closely with the operations team to ensure seamless implementation of security services once contracts are signed.
   Coordinate with HR and recruitment teams to ensure enough qualified security personnel are available to meet client demands.
   Collaborate with the marketing department to create promotional campaigns, presentations, and materials that attract potential clients.
   
6. Client Retention and Satisfaction:Act as a key point of contact for high-priority clients, ensuring satisfaction and addressing concerns in a timely manner.
   Conduct regular follow-ups with clients to assess the quality of services provided and identify areas for improvement.
   Develop strategies to improve client retention rates and minimize contract terminations.
   
7. Sales Reporting and Forecasting:Provide regular sales reports to senior management, including progress towards sales targets, pipeline status, and key account updates.
   Prepare sales forecasts and develop action plans to close any gaps in performance.
   Use CRM tools to track client interactions, sales activities, and progress.
   
8. Compliance and Risk Management:Ensure that all security services offered comply with legal and regulatory requirements.
   Work with internal teams to manage any risks or liabilities related to the deployment of security personnel.
   

Qualifications and Skills:

• Proven experience in sales, ideally in the security, manpower, or facilities management sectors.
• Strong leadership and team management abilities.
• Excellent negotiation and communication skills, with the ability to present complex solutions to a wide range of clients.
• Knowledge of security manpower services, including static guards, patrol services, event security, and VIP/executive protection.
• Goal-oriented and driven to meet or exceed sales targets.

Key Performance Indicators (KPIs):

• Sales revenue generated from new and existing clients.
• Number of new client accounts opened.
• Client retention and contract renewal rates.
• Profit margins on signed contracts.
• Team sales performance and productivity.

WHAT WE WILL TRUST YOU WITH

Assist in managing P&L for flash sales initiatives, ensuring profitability and cost effectiveness while driving sales growth

Track KPIs, analyze data, report on the performance of flash sales, generate reports to assess the success of sales events, identifying areas for improvement

Motivate and lead the team to deliver high-level execution for all flash sales events, ensuring consistency in performance

Business Development: Support efforts to build and maintain strong relationships with brand partners, ensuring long-term collaboration and mutual success. Explore opportunities for new brand partnerships to drive business growth.

Operations Omnichannel: Oversee the operations for both online and offline flash sales, including the retail teams, to ensure smooth execution. Ensure all processes are efficient, and operational challenges are addressed in a timely manner. Monitor the performance of online sales and customer service, implementing improvements as needed.

Marketing & CRM: Work closely with the marketing team, including CRM and digital, to strengthen the OnTheList members community and enhance customer engagement. Ensure marketing campaigns are aligned with business goals and contribute to sales growth.

Human Resources: Assist the HR team in staff management, including recruitment, training, performance reviews, and succession planning.

Finance: Collaborate with the finance team to monitor budget performance, assist with profitability analysis, and contribute to forecasting efforts.

IT: Work closely IT team to ensure IT solutions are aligned with operational requirements and support timely execution.

WHAT IT TAKES...

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred

• Minimum of 7-10 years of experience in commercial roles

• Experience in fashion or luxury retail is a plus

• Proven track record of successfully leading sales operations and achieving significant revenue growth in both online and outlet environments.

• Strong analytical skills with the ability to interpret data and make strategic decisions.

• Exceptional leadership and team management skills

• Excellent communication and interpersonal skills

• Advanced level of Microsoft Excel, Microsoft Office etc