Total 25,201 customer service manager job vacancies in Others category in Singapore

To responsible in budgets, monthly/ quarterly/ yearly group consolidation and review of account for JP Nelson Group and timely submission by all Finance personnel of subsidiaries;

To ensure timely and accurate Group Statutory and Management reporting;

To ensure compliance with accounting standards, group reporting requirements and statutory regulations;

To liaise with JP Nelson Holdings external Auditors and Overseas subsidiaries external Auditors and responsible for drafting statutory audited report;

To report on findings of internal control audit and make recommendations for improvement on internal control to Audit Committee;

Review of monthly closing report, including with all the corporate and statutory requirement;

Assist to roll out and implement new International Financial Reporting Standards in Navision;

To assist on documents preparation of board meeting;

Assist in training and development of all accountants, executives and assistants

1. POSITION SUMMARY

• Drives sales growth by overseeing the product lifecycle and has a primary duty of management, actively directing and managing direct reports

• Responsible for the overall floorset process to ensure product is available and merchandised on the sales floor in a visually compelling way

2. KEY AREAS OF RESPONSIBILITIES

• Assists the Store Manager in overall management of the store

• Assumes total store leadership in the absence of the Store Manager and is a partner in the strategic planning of short and long-term goals

• Responsible for the overall appearance and presentation of seasonal merchandising strategies through brand guide planning, mapping, and execution

• Leverages visual merchandising filters to create sell down strategies and impact decision making

• Maintains and updates floor plan and fixture block by leveraging the Digital Brand Guide and fixture database

• Supports all merchandise flow activities, including leading team in processing and replenishment as appropriate

• Reinforces and supports merchandise flow standards, assessments, inventory, and backroom organization

• Manages competing priorities and business complexities in our higher volume stores

• Leads and develops leaders and associates in various roles and levels including managers and associates

• Responsible for talent life cycle of direct reports, including recruitment, onboarding, training and development, performance management, termination, and succession planning

All leadership roles of Victorias’s Secret are responsible for:

• Delivering top line sales results and growing the business through business insight to action

• Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture

• Creating emotionally engaging customer experiences, consistent with the brand vision

• Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing

• Building and growing high performing teams

• Leading change through positivity and a growth mindset

• Upholding a positive associate relation that led to engagement in the brand and the team

• Understanding and leveraging visual merchandising filters to create a compelling store environment that grow sales

• Driving operating fundamentals

• Effectively manage and control expenses

• Executing store opening and closing procedures

• Creating an awareness of, and building capability in loss prevention

• Reinforcing store strategy to reduce shrink

• Managing all activities related to providing a safe working environment

• Understanding, demonstrating, and enforcing Company values

The key roles and responsibilities:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with various internal partners.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Trusted Advisor – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication– Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Problem Solver – Grasp and analyse information, create business model / solution, and develop recommendations for client. Concise and meaningful presentation to client and internal stakeholder.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Bachelor’s degree and 10+ year experience working in an in a relevant industry (financial services, technology), driving digital transformation, or other relevant work experience (e.g., consulting, technology, start-up).
• 8+ years account management experience or equivalent.
• A good network of ‘C’ and ‘D’ contacts with high relationship score.
• Experience as strategic account lead for a large multinational company.
• Proven record of securing multi-million-dollar deals.
• Strong service and consultative based selling approach.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Good sense of different cultural nuances and ability to bring various cultures together.
• Willingness to travel at short notice.

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performances
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple warehouse sites operations.
• Management of ad-hoc overflows as requested by the customer.
• Drive cost saving & operations efficiency

Qualification Summary:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..
• This position requires highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• In depth knowledge of international transportation, with regional emphasis/expertise
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Experience with customs and regulatory issues related to logistics
• A proven, experienced resource in solutions and implementations
• Strong problem solving skills

Skills & attributes:

1. Strong organization leadership
2. Excellent Interpersonal skills
3. Strong written and oral communications skills
4. Ability to re-prioritize workload to support urgent requests from various operations.
5. Others

• Energise personality
• Strong interpersonal and communication skills as Client in one of the leaders in the industry
• Someone looking for career growth to OM level
• Experienced in People Management min 50 pax
• Warehouse background and ideal to have Data centre experience

Jessie Hoe Huey Miin

CEI R1103861

Job Description:

Are you an experienced customer service professional or a recent graduate with a passion for growth, seeking an opportunity to lead and excel in the education sector? Are you driven by the prospect of managing a team, nurturing client relationships, and supporting a dynamic sales force? If so, United Language Centre (ULC), a renowned language institution and expat community hub in Singapore, invites you to join us as a dedicated Customer Service Supervisor.

As a Customer Service Supervisor at ULC, you will oversee our customer service team and report directly to the Operations / Centre Manager. Your role will be instrumental in ensuring smooth operations, delivering exceptional service to our students and educators, and upholding our commitment to excellence.

Responsibilities:

• Supervise and mentor the customer service team, ensuring adherence to service standards and protocols.
• Collaborate with teachers and the sales team to optimize customer experiences and achieve sales targets.
• Manage student accounts, including credits, packages, and progress tracking.
• Represent ULC professionally in all customer interactions, embodying our values and mission.
• Coordinate scheduling of private lessons, handling bookings, rescheduling, and instructor assignments.
• Facilitate communication among students, parents, educators, and sales team via WhatsApp groups.
• Generate monthly reports on credit usage and identify opportunities for renewal and retention.
• Implement and maintain efficient workflows and systems to streamline customer service operations.
• Address customer inquiries, concerns, and escalations promptly and effectively.
• Stay updated on industry trends and customer feedback to drive continuous improvement initiatives.
• Undertake such other duties as may be assigned.

Requirements:

• Proven experience in a customer service role, preferably within the education or language training sector. Leadership experience is a plus.
• Strong communication and interpersonal skills, with the ability to connect with diverse stakeholders.
• Exceptional organizational abilities, capable of managing multiple tasks and priorities effectively.
• Self-motivated and dedicated, with a passion for enhancing customer experiences and achieving results.
• Collaborative mindset, able to work well within a team and across departments.
• Proficiency in English, with additional language skills considered advantageous.
• Familiarity with CRM systems, such as HubSpot, is preferred
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:

• Competitive salary range of SGD 2900 to SGD 3200, inclusive of incentives and allowances.
• Opportunities for career advancement and professional growth within our expanding organization.
• Ongoing training and development programs tailored to enhance your leadership and customer service skills.
• Supportive and collaborative work environment, promoting teamwork and knowledge sharing.
• The chance to make a meaningful impact on students' lives and contribute to their language learning journey.

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Position Summary

Responsible for leading the identification, prioritization, and implementation of continuous improvement projects across a region of Ingram Micro operations in the field of Continuous Improvement. Develop sustainable improvements through engagement of a team-based improvement approach and proper use of continuous improvement tools. This role is designed to bring about a cultural change in the company – to one of focus on execution, efficiency and customer service. The Sr. Manager is defined as the facilitator which includes partnering with functional leaders to solve operational or business problems, create efficiencies through innovative business solutions and improve our financial results via cost savings, customer service enhancements and revenue improvement.

Leadership:

• Partners with business leadership to identify and prioritize opportunities to create positive bottom-line growth.
• Engages, negotiates, resolves conflict, and builds strong consultative relationships and strategic partnerships with senior leaders to facilitate change.
• Engages at a higher capacity, influences, and executes the strategy and vision of the business unit.
• Coordinates the development and communicates with client organizations to ensure satisfactory completion.
• Facilitates updates, meetings and key communication with functional managers and executives.

Continuous Improvement:

• Implement the capability building plan through various training and mentoring efforts for both Operational Process Excellence and leadership development in Continuous Improvement.
• Demonstrates value of CI program through success metrics, value creation (improvements in customer satisfaction, service levels, cost, and income).
• Implement the Continuous Improvement system (Operational Process Excellence) for Ingram Micro
• Effectively manage a portfolio of leveraged projects to affect the bottom line of the company.
• Execute the strategic direction to ensure functional excellence.

Execution:

• Establishes priorities, determines timeliness of the planning and conducts the implementation on time, with quality and under budget, while partnering effectively with the rest of the stakeholder divisions.
• Introduces ideas generated and system enhancements put in place to reduce costs and improve reliability and customer satisfaction in critical company-wide business processes.
• This role will generate a significant multiple of invested cost in terms of value creation (ROI = 3x investment)
• Prioritizes initiatives and create implementation plans in conjunction with Operations, IT, Project Management and Account Management.
• Develops and establishes supporting metrics for processes.
• Ensures process standardization and proliferate best practices.
• Evaluates educational material for Ingram Micro Mobility Functional Managers and facilitates the sharing of best practices.

Competencies:

• Strategic thinking and road mapping
• Financial Acumen (cost / profit center ownership / budgeting)
• Key IM Competencies - Strategic & Global Mindset, Change Agent, Collaboration and Influence, Team Leadership
• Structured project management
• Process mapping skills
• Executive presentation skills / articulates business cases
• High aptitude for several forms of structured problem solving (DMAIC, 5 whys, Ishikawa, etc.)
• Deep Kaizen facilitation
• Bias to process thinking not "training" as a solution
• Insatiable thirst for growth/knowledge with bias to analytical thinking

Job and Experience Requirements:

• Bachelor’s Degree in Supply Chain, Industrial Engineering, or related discipline - or - equivalent work experience in warehouse / distribution, manufacturing, or logistics environment
• 8 or more years of functional experience in Lean /Continuous improvement application and technique methods with proven results and 2 or more years in a supervisory role, preferably managing subordinate managers.
• 5+ years’ experience working in warehouse distribution and Intimate knowledge of related Distribution Center operations best business practices.
• Experience in deploying Lean Six Sigma or other Continuous Improvement methodologies in enterprises of comparable size.
• Certified Lean Six Sigma Black Belt (preferred, not required)
• Strong knowledge of Industrial Engineering.
• Strong financial and analytical ability.
• Strong proficiency in Work Measurements.
• Strong and convincing communication skills.
• Broad capability building in Continuous Improvement.
• Proficiency in managing business analytics to determine optimum output and results.
• Proven track record of successful change management and accomplishments implementing productivity and cost reduction programs.
• Ability to work with leadership across the organization to bring about positive behavioral change.
• Ability to work positively with front line teams to deliver on project goals.

The key roles and responsibilities:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with various internal partners.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Trusted Advisor – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication– Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Problem Solver – Grasp and analyse information, create business model / solution, and develop recommendations for client. Concise and meaningful presentation to client and internal stakeholder.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Bachelor’s degree and 10+ year experience working in an in a relevant industry (financial services, technology), driving digital transformation, or other relevant work experience (e.g., consulting, technology, start-up).
• 8+ years account management experience or equivalent.
• A good network of ‘C’ and ‘D’ contacts with high relationship score.
• Experience as strategic account lead for a large multinational company.
• Proven record of securing multi-million-dollar deals.
• Strong service and consultative based selling approach.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Good sense of different cultural nuances and ability to bring various cultures together.
• Willingness to travel at short notice.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

• To support IT Manager and work for various IT tasks with other IT staffs.
• To maintain good teamwork and follow Company's procedures and policies.
• To strictly manage Company and personal information as confidential.

Requirements:

• Diploma / Degree in Information Technology.
• Minimum of between 6 to 8 years’ experience in a supervisory role.
• At least 10 years in IT / network experience.
• Strong understanding of network infrastructure and network hardware.
• Ability to implement, administer and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches and controllers.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Some experience in Windows server management.
• Some experience in project management.
• Basic understanding of SQL Server.
• Willing to go onboard vessel at Singapore Shipyard / Anchorage as and when necessary.
• Carry out other ad hoc duties assigned by the department head.
• Responsible and dependable.
• The candidate should also have good communication skills, interpersonal skills and be a team player.

5 days work week (9am-5.30pm)

Ship Management Co. /MNC

CBD Area

Interested candidates, please forward a detailed resume email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Primary Responsibilities

• Oversee all aspects of the daily operations of Room Service operations
• Ensure all guest orders, including amenities are delivered in a timely manner and in line with company standards
• Inspect Room Service floors and service landings to ensure service standards are maintained
• Respond to guest inquiries and coordinates special arrangements
• Review SOP and ensure training of team members are in compliance with company’s service standards
• Ensure menu descriptions are up to date and distributed appropriately
• Enforce established guidelines and policies of the company to comply with all food & beverage policies, standards and procedures by training, supervising and managing the team
• Achieve monthly sales target and recommend strategies to improve sales
• Monitor P&L and recommend ways to reduce costs and expenses
• Ensure proper cost control on all expenses

Requirements

• Diploma certificate or its equivalent
• Minimum 5 years of managerial experience, preferably with in-room dining operations
• Possess good verbal, written and problem-solving skills
• Proficient in MS office applications
• Good management of P&L and food costs
• Able to work rotating shifts, weekends and public holidays

Responsible：

The Construction site Manager shall be responsible for the planning and execution of the construction works, managing construction supervisors and managing temporary works, and ensuring the construction works are executed in accordance with the contract specifications.

Lead and manage a team of project engineers & supervisors for the construction scope of works

Lead and manage a team of sub-contractors for the construction activities

Provide for site safety and security; devise and implement site policies and procedures

Set project goals and oversee projects to completion; schedule and track assignments

Handle sensitive information with confidentiality

Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs); maintain up-to-date county, municipal, and state licensing

Communicate with customers regarding products and services

Experience & Education:

· The candidate shall have a minimum of five (5) years of construction experience, of which about three (3) years shall be in managing the construction of projects of similar size and complexity to the project

· Mechanical Engineering or Civil Engineering degree holder

About Us

The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds, work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more and a career that can take you anywhere you want to go.

Our commitment to diversity and inclusion in the workplace

At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular, barriers facing employees from underrepresented groups.

About FT Strategies

Embark on an extraordinary journey with us at a pivotal moment. Our story - from a vibrant start-up to a dynamic, global scale-up is one of ambition and innovation. As an integral part of the Financial Times group, we distinguish ourselves not just by our expertise, but by our unique approach to consultancy. We blend deep industry insights with a proven playbook, delivering tangible transformations that elevate our clients to the forefront of customer-centricity.

Our mission transcends traditional consulting; it's about creating enduring value. We bridge the gap between businesses and their consumers, enabling resilient and forward-thinking strategies. Our diverse team thrives in an environment that balances inclusivity and pace, nurturing unparalleled growth at every career stage. In our unique position as a scale-up within an established institution, we offer more than just a job. Here, fun and flexibility are interwoven with a benefits package that sets industry standards.

Our culture is our cornerstone, built on values and offers a harmonious blend of meaningful work, a focus on work-life balance, and an unwavering commitment to an inclusive and supportive environment.

Learn more about FT Strategies and what we offer here at ftstrategies.com.

The Role

• Ability to use hypothesis-driven problem-solving to develop an approach to solve strategic problems for media companies
• To help struggling media organisations at a time of reinvention. You’ll work with them to develop digital strategies that will help transform their business, with implications for the wider media industry.
• Ability to quickly absorb information from interviews, data, reports and other information sources, to produce succinct evaluation of a situation
• Quantitative skills, such as the ability to build Excel models, research output, draw key insights from data or visualise data as compelling charts in PowerPoint
• Maintaining and directing strong client relationships and being available to respond to ad hoc requests
• Project management skills, delegating work as appropriate to other team members, internal FT experts and external freelance experts
• Client communication skills, using PowerPoint slides to efficiently produce output

About You

We are looking for someone with a couple of years of experience in the following:

• Experience at a strategy/management consulting firm in a client-facing role
• Analytical Rigour: Strong quantitative skills, such as the ability to build financial models, draw key insights from complex data or visualise data as compelling charts
• Relationship building & Commercial aptitude: Maintaining and developing strong client relationships and being available to respond to ad hoc requests. Managing stakeholder relationships with experts across FT Group.
• Strategic leadership: Drive to build the strategy of a growing business from the ground up. A self-starter is a strategic thinker but also has a strong bias to action to deliver on our goals.
• People Management: Project management skills, delegating work as appropriate to more junior team members, internal FT experts and external freelance experts. Mentoring, coaching and managing more junior members of the team.
• Consultative toolkit: Ability to use hypothesis-driven problem-solving to develop solutions for the most complex strategic problems. Consulting communication skills, using slides and digital tools to efficiently produce output.
• Thought expertise and a curious mind: A thought expert, demands distinctive knowledge and solutions. Tests and pushes team’s content and thinking to best-in-class solutions.

Benefits

Our benefits vary depending on location, but we are committed to providing best-in-class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.

Further Information

The FT are committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. We aim to treat all employees fairly and consistently, and promote good working relationships to encourage high standards of conduct and performance within a work environment free from harassment, bullying and discrimination. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, please contact a member of our HR team who will be happy to help.

Position Brief

• Overseeing the entire day-to-day operations of the exclusive clubhouse, housekeeping, security etc. to manage efficiently the operations.
• Responsible for delivering sales revenue targets and maintaining operation costs within pre-approved budget.
• Regular on-going monitoring of staff to ensure the adherence to pre-established policies and procedures.
• Manpower planning and review productivity of the various departments and work closely with them to increase overall efficiency.
• Engage in effective communication with the stakeholders, management, colleagues, and guests, and cultivate good working relationships with them.
• Come up with innovative ways to mitigate problems and improve guests' experiences.
• Attainment and maintenance of service levels that exceed expectations.
• Ensure adherence to SOPs and the relevant legislations.
• Develop and implement online marketing strategies to boost targeted sales.
• Maintain and submit monthly report(s) to CEO & COO.

Requirements:

• Proven track record of leadership and managerial skills while providing exceptional customer service is required
• At least 8 – 10 years of experience in hotel/F&B sector
• Able to multitask and work in a fast-paced environment
• Good knowledge in different business functions
• Good command of written and spoken English & Mandarin for business communication needs
• Strong leadership and communication skills
• Degree in Business/master’s in Business Management

Benefits

• Career progression opportunities
• Staff meal provided
• Late shift transport claim
• Medical & Dental benefits
• Group Insurance
• Bonus & Sales incentives

Responsibilities:

• Oversee and lead the whole warehouse operations and in charge of day-to-day inventory and distribution management.
• Ensure all incoming and outgoing shipments are complete timely.
• Plan and organize to meet delivery order.
• Supervise organizing, arranging, and rearranging of items in an orderly manner in a warehouse to achieve optimized usage of warehouse space.
• Produce regular reports and statistics of operation on a daily, weekly, and monthly basis.
• Train the workforce and supervisors and seek continuous improvement.
• Ensure general housekeeping and safety / equipment in the warehouse are to up to Performance standard.
• Other ad-hoc duties assigned by management.

Requirements:

• Minimum Master's Degree in any decepline.
• Minimum 10 (Ten) years experience.
• Must able to work Shift basis either Day nor Night.
• Proven ability: to monitor, lead & train a team to carry out their daily work duties accordingly.
• A positive mindset to continuously strive & achieve high performance standard for the Warehouse.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills

Assist in the formulation, supervision and implementation of company administrative rules and regulations. Ensure compliance and efficiency of company operations.

Responsible for employee attendance and holiday arrangements. Ensure the company's human resources management practices.

Organize company meetings and receptions. This includes arranging meeting venues, preparing meeting materials, and receiving visitors.

Administrative expenses of managing the company. Includes budgeting, spending and execution to ensure proper use of company resources.

Responsible for applying for company certificates, qualifications and projects. Ensure that legal and administrative requirements for company operations are met.

Maintain company administrative systems. This includes updating systems, providing support and resolving administrative related issues.

Manage the company's fixed assets. Ensure the safe and efficient use of company property.

Coordinate internal relations within the company. Including promoting the implementation of company systems and resolving internal conflicts.

Complete tasks temporarily assigned by superiors. Demonstrate responsiveness and ability to execute instructions from superiors.

• To handle the full spectrum of project management
• To lead a site Management team to complete the project on time and within budget
• To inspire and motivate the site team to work effectively and efficiently
• To enforce appropriate measures so as to comply with the required standard of safety in execution of tasks.
• To drive high productivity on site using relevant cost saving methods at all times.
• To ensure that the documented Quality and workplace health and safety (WHS) policies are effectively implemented, maintained and reviewed.
• To ensure the Project Quality and WHS objectives are being met and any discrepancies are being addressed immediately.
• To ensure that the overall phases of the project is effectively coordinated and organized.
• To liaison with the client, consultant, suppliers (sub-contractors) and other relevant authorities on management issues pertaining to the project.

Requirements:

• Degree / Diploma in relevant Engineering discipline.
• Must have at least 5 years of post-graduate experience in project management
• Ability to handle Projects independently.
• Ability to display initiative in execution of tasks and being pro-active in the delivery of tasks
• Dealing professionally in managing tasks and consistently meet tight deadlines
• Attention to details and good problem solving skills

JOB SCOPE

• The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met
• Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills
• Deputize for the General Manager, Assistant General Manager and Manager during his/her absence
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order
• Inspect food items are set in proper quantities and to Hotel standards
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Maintains staff files
• Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc
• Approves the schedule and flex day requests for all restaurant staff
• Responsible for coordinating training of all staff as required
• Coordinates inventories and orders food and beverage products, supplies and equipment as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed.

Job Requirements

• Certificate or Diploma in Restaurant Management or extensive F&B experience.
• A minimum of 3 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant.
• Fluent in English, knowledge of additional languages is a plus.
• Knowledge of Asian and Western cuisines, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Responsibilities

• Career development planning
• Negotiating contracts
• Financial management
• Public relations
• Marketing and promotion
• Creative direction
• Legal representation
• Tour management
• Crisis management

requirement

• Knowledge of the entertainment industry
• Understanding of contracts and legal matters
• Financial management skills
• Marketing and promotional abilities
• Organizational and multitasking skills
• Ability to work under pressure and handle crises
• Networking and relationship-building skills
• Creative thinking and problem-solving abilities

Job Purpose:

Works closely with Senior Management on strategic business planning and operations, and is responsible for the monthly financial performance and day-to-day operations of the outlets (maximum 2) under his/her purview.

Responsibilities:

Business Operations

· Responsible for the business performance of the multiple outlets under his/her charge

· Analyze business performance to optimise sales and profitability

· Develop and implement budgets

· Oversee cost controlling and food purchasing activities

· Work closely with the cross functional departments to ensure business continuity

· Manage and review systems and processes

· Facilitate innovation and lead team leaders to implement change

· Prepare reports at the end of the shift/week, including staff control, food control and sales

· Manage external service providers

· Handling emergency and difficult situations.

Customer Service

· Manage customer service

· Innovate the customer experience

· Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

People Management

· Monitor and manage the Outlet Managers’ performance

· Develop team leaders through capability development and coaching

· Facilitate innovation and lead team leaders to implement change

Adhering to Quality and Standards

· Ensure compliance on high standards of quality control, hygiene, and health and safety

Skills/Qualifications:

· At least 5 years of relevant experience in food court / institutional catering

· At least 3 years’ experience in managing multiple outlets

· Minimum ‘O’ level or Diploma in F&B service or equivalent

· Processes strong leadership qualities

· Willing to be involved in hands on operations

· Excellent communication and interpersonal skills

· Able to lead and motivate to produce results

· Passionate about leading by example

· Ability to work in a fast-paced environment

The Opportunity:

• Permanent Role
• Office location: Central.
• Work hours: Mon to Fri
• $6,000 - $7,800 + Mobile + AWS + VB

Adecco is partnering with a APAC Leader in Real Asset Management

The Job:

• Overseeing the rectification of building defects, minor improvement works, tenancy works, routine inspections, and preventive maintenance as per schedule.
• Ensuring the overall smooth operation of the building and car park, promptly addressing emergencies to minimize inconvenience to stakeholders.
• Ensuring the building's profitability and budget by planning, implementing, and monitoring operating and capital expenditures.
• Compiling management reports.

The Talent:

• Degree in Building/Real Estate Management/Facility Management or relevant technical discipline
• 5 - 7 years Office Operation working experience with major real estate developers
• Fire Safety Manager (FSM) is required

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

We are seeking an experienced and dynamic Logistics Operations Manager to oversee and optimize our warehouse operations. The ideal candidate will have a proven track record in warehouse management, strong leadership skills, and a deep understanding of logistics and supply chain processes. The Logistics Operations Manager will be responsible for ensuring the efficient flow of products through the warehouse, maintaining accurate inventory records, and leading a dedicated team to achieve operational excellence.

Key Responsibilities:

• Lead and manage the logistics operations to achieve the operations key performance indicators and the required service standards.
• Conduct and coordinate operation from warehouse management system.
• Monitor and analyse P&L of the operations, establish business controls, and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations, counsels’ employees on performance.
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.
• Additional responsibilities include process development and continuous improvement and managing total productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees.
• Administers and communicates company policies.
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers.
• Participate in half yearly & yearly stock take.

Qualifications and Requirements:

• Bachelor Degree in Supply Chain / Logistics / Business Management / Engineering
• Min 8 years of experience with logistics operation in shipper (managing 3PL) / 3PL environment
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of warehouse management systems (WMS) and logistics technology.
• Problem-solving and decision-making abilities.
• Ability to work in a fast-paced and dynamic environment.

As a contract manager in construction, your role involves overseeing contracts, ensuring compliance, managing relationships with suppliers and subcontractors, and mitigating risks. Here's a breakdown of some key aspects of the role along with potential requirements:

1. Contract Management Skills:
   • Experience in drafting, reviewing, and negotiating contracts.
   • Ability to understand legal terminology and implications within contracts.
   • Familiarity with construction contracts such as FIDIC, NEC, or JCT.
   • Proficiency in managing variations, claims, and disputes.
2. Construction Industry Knowledge:
   • Understanding of construction processes, materials, and techniques.
   • Awareness of regulatory requirements and building codes.
   • Knowledge of construction project management methodologies.
   • Understanding of project scheduling and budgeting.
3. Communication and Interpersonal Skills:
   • Strong verbal and written communication skills.
   • Ability to liaise effectively with internal teams, clients, subcontractors, and suppliers.
   • Negotiation skills to resolve conflicts and achieve favorable outcomes.
   • Relationship-building skills to establish and maintain partnerships.
4. Analytical and Problem-Solving Abilities:
   • Capacity to analyze complex contractual issues and propose solutions.
   • Attention to detail to identify discrepancies or risks within contracts.
   • Problem-solving skills to address issues that arise during project execution.
   • Ability to assess risks and implement risk mitigation strategies.
5. Project Management Competencies:
   • Experience in project management methodologies such as Agile or Waterfall.
   • Proficiency in project management tools/software.
   • Capability to coordinate multiple projects simultaneously.
   • Understanding of project lifecycle from initiation to closeout.
6. Legal and Compliance Knowledge:
   • Understanding of relevant laws and regulations related to construction contracts.
   • Familiarity with dispute resolution mechanisms such as arbitration or mediation.
   • Knowledge of industry standards and best practices.
7. Education and Certification:
   • A bachelor's degree in construction management, engineering, business administration, or a related field.
   • Relevant certifications such as Certified Construction Manager (CCM), Certified Commercial Contract Manager (CCCM), or Project Management Professional (PMP) could be beneficial.
8. Experience:
   • Previous 5 Years experience in contract management, preferably in the construction industry.

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Mon- Fri (office hours)
• Duration: 12 months

Key Responsibilities

• Support officers in administrative tasks related to case management, and referral to community agencies
• Support the safety planning, monitoring and engagement of children
• Work closely with community agencies to provide services for children
• Provide administrative support to ops team.

Requirements

• Min Degree. Diploma holders are encouraged to apply.
• Comfortable to perform work beyond office working hours when needed
• Experience/interested in working with vulnerable children

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

The Operation Manager is responsible for the successful initiation of the project, plans and organizes project schedule and resources, manages the project timelines and budget and attends to customer issues to ensure that the project is effectively and efficiently executed meeting the specifications and standards for the shipyard projects and direct owners adhoc projects

• Working in a meaningful and rewarding career
• Excellent Compensation Package

About Our Client

Our client is a leading firm looking to on-board an IT Risk Manager to their growing team. This is an individual contributor position.

Job Description

As the IT Risk Manager, your responsibilities include:

• Implementing IT risk management frameworks, policies, and procedures
• Performing regular reviews on the security controls to ensure adequacy and compliance
• Identifying and reporting key tech risks
• Contributing to technology risk assessments in the 1.5 line-of-defense
• Ensuring timely IT governance/compliance activities
• Promoting IT risk awareness and monitor adherence to relevant laws and policies

The Successful Applicant

As a successful candidate, you will have the following:

• Bachelor's Degree in Computer Science or a relevant field
• At least 5 years of experience in IT Risk, IT Governance, IT Compliance, IT Audit and/or InfoSec
• Excellent communication skills, with the ability to effectively present, liaise with stakeholders
• Comprehensive understanding of NIST, PCI DSS, MAS TRM and ISO 27001 standards

What's on Offer

• Excellent Benefits

Contact

Isha Hussain (Lic No: R2197976/ EA no:18S9099)

Quote job ref

JN-032024-6356411

Phone number

+65 6416 9850

Michael Page International Pte Ltd | Registration No. 199804751N

Roles and Responsibilities

• Engage and prospect new offshore clients
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

To put yourself in the running for this exciting opportunity, click on the "apply now" button! Alternatiely, you may email Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597