Total 25,165 customer service manager job vacancies in Others category in Singapore

This is an exceptional opportunity to lead one of Singapore's biggest upcycling initiatives. You'll play a key role in managing the WellSpent Upcycling businessby meeting sales goals and execute marketing strategies. We require a highly strategic, innovative, and passionate leader who enjoys both working independently and collaborating with colleagues from different departments.

This person will be in charge of establishing and sustaining business partnerships and outcomes as well as building the company's business development roadmap.The ideal candidate will have a proven track record of negotiating, carrying out, and managing high-value collaborations with partners. They will also have a strong ability to think strategically and analytically about business and product potentialand with a keen interestin Food and Sustainability.

Leadership

-Acquire new business by continually sourcing and selling new opportunities.

-Represent WellSpent Upcycling at official occasions, networking sessions and negotiations.

Management

-Develop and deliver a business plan along with long-term and short-termobjectives.

-Prepare presentation and sales pitches.

-Prepare and plan forecast to achieve sales target.

-Analyse data on past performance and project future growth.

-Develop and maintain an in-depth understanding of the supply chain, including, licences and documentation

specific to the Singapore and regional market.

Transformation

-Conduct market surveys and analysis on current market trends both local & overseas.

-Collaborate and coordinate with various internal stakeholders to achieve objectives.

-Coordinate with internal and external stakeholders to ensure business processes are successfully and accurately completed.

-Utilise Hubspot to effectively plan, track and deliver sales targets.

-Build and maintain the business website, e-commerce and social media channels.

-Research and apply for grant opportunities to support the business.

Customer Experience / User Experience

-Conduct market research and collection of data relevant for the business.

-Manage and network with key potential clients and existing clients.

-Support the planning and execution of WellSpent Sunday Luxe events.

Describe 1 or 2 typical decisionsyou have to make, in the course of your job.

▪What are the business goals of WellSpent Upcycling?

▪How can WellSpent Upcycling achieve revenue growth?

List the data which will reflect the scope and scale of activities concerning your job.(These should be quantifiable numerical amounts)

▪Sales Target % (Actualvs Target)

▪Budget Variance (Actual vs Target)

▪Lead Conversion %

▪Customer Satisfaction Score (CSAT

)▪Conversion Rate from Social Media

▪Grant Applications(Actual vs Target)

EDUCATIONAL QUALIFICATIONS

Bachelors Degreequalification or higher

RELEVANT EXPERIENCE

At least 3 to 4years FMCG/Retail (F&B Industry) B2B sales & marketing experience.

PERSONAL CHARACTERISTICS & BEHAVIOURS

•Passion for foodand sustainability.

•Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal.

•Proven track record of B2B sales in the FMCG/Retailspace; strong sales presentation, development and closing skills.

•Understanding of establishing a startup businessand how to create achievable milestones and deliver meticulous follow-up.

•Excellent communication skills with the ability to make compelling presentations to an audience of diverse and senior business stakeholders.

•Must be strategic, flexible, tenacious, results oriented.

•Ability to use multiple CRM tools, manage e-commerce sites and social media platforms.•Independent, creativeand motivated individual with strong project management skills.•Possess strong analytical skills & business acumen.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Netflix’s mission is to entertain the world by building the world’s leading streaming platform offering TV series, documentaries, and feature films across a wide variety of genres and languages that push the boundaries of storytelling and delight over 260 million members of all ages and tastes across 190 countries.

Like all companies, we strive to hire the best and we value integrity, excellence, respect, inclusivity, and collaboration. What is special about Netflix, among other things, is our Culture.

We treat each country we enter differently since it is not just about translation, it is about providing our audience with an experience that feels local, and we do it at scale.

Our team is looking for an experienced Regional Language Manager to drive and manage the language strategy for Southeast Asian languages on Netflix Products, Content, and Games, and to work closely with external resources and internal stakeholders and partners at Netflix in order to deliver the best user experience to our members and non-members in the region.

This highly motivated individual will be based in our APAC hub in Singapore and will work closely with the rest of the Globalization team in the US, Asia, and Europe.

Responsibilities

• Develop linguistic and cultural standards and guidelines, define quality expectations across the whole localized user experience, including supporting the development of style guides, glossaries, tone and voice of Netflix products (UI, navigation, synopses) and content (subtitle, title name localization, supplementals), games and marketing in the region.
• Monitor the linguistic quality output of Thai, Indonesian, and Malay languages (subject to adjustment depending on shifts in the relevant business signals) by using our internal MQM-based LQA model and other internal quality metrics and KPIs, and provide feedback and context to the translation teams for each of the languages/markets supported, in order to ensure the best resource fit for the highest quality impact.
• Communicate proactively with Globalization cross-functional teams to anticipate, identify, and fix linguistic, product, and subtitling issues related to the region.
• Proactively engage with relevant stakeholders in regional offices (e.g. Marketing, PR, Social) for additional context and insights on high visibility titles and to define and influence the best creative and linguistic approach for top priority content.
• Facilitate collaboration between internal stakeholders (in the region and in the US) and vendors, making sure the necessary resources have access to the relevant information, and advising on the best course of action regarding localization processes.
• Collaborate closely with other Globalization Language Managers and internal stakeholders (e.g. Globalization Program Managers, Content Acquisition teams) to collect relevant cultural and linguistic information about Netflix South East Asian International Originals and support the localization effort in bringing this content to a global audience.
• Partner with our International Dubbing team to influence the language strategy of our local language dubbed assets for Netflix branded and non-branded content in the region.
• Gain deep production knowledge and awareness of product and content data for the region and define quality expectations through research and A/B testing.
• Proactively engage with internal and regional stakeholders to drive regional product initiatives and create an optimized and consistent local experience and ecosystem for our regional members and non-members.

Role Requirements

• 10+ years of experience in managing language quality and localization programs at a strategic level - experience in entertainment localization (subtitling, dubbing, gaming) a plus.
• Strong business acumen and proven stakeholder management skills.
• Proven experience in translation, localization, and language quality management.
• Ability to show initiative, work independently, and drive initiatives at a strategic level.
• Fluency in English and native knowledge of Thai languages. Fluency in any other regional language is a plus.
• Strong knowledge of the movie/entertainment industry in the region.
• Experience in creative writing and media/journalism is a plus.
• Deep understanding of localization specificities and pitfalls.
• Eagerness to embrace a culture of candid feedback.
• Excellent presentation, communication, and interpersonal skills.
• Willingness to travel often in the region (between Singapore, Seoul, Tokyo, and Mumbai) as well as to Europe and the US on a regular basis, as external conditions permit.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

You will be part of the Group Communications team that builds mindshare and strengthens the SingHealth brand through strategic digital communications. You play a pivotal role in driving our digital outreach by managing content performance across SingHealth’s social platforms.

By integrating data analytics and employing a variety of digital channels and strategies—including social listening, targeted ad buys and social media monitoring—you help inform and evolve our content strategy. This ensures our messaging resonates effectively with our audience and maximises effectiveness, reach, and engagement.

You will also identify partners, key opinion leaders, and multipliers, working with them to amplify the SingHealth brand. This includes initiating and driving influencer strategy and engagement in collaboration with stakeholders to leverage social media opportunities.

Job Requirements:

• Bachelor’s Degree in Marketing, Communications or related fields with at least 8 years’ relevant experience
• Demonstrated ability in integrated social media marketing and management
• Deep understanding of the digital landscape and a proven track record in managing social media platforms and campaigns
• Ability to outline, plan and drive effective campaigns, backed by a keen analytical acumen to assess campaign performance and seek continuous improvement
• Familiarity with brand monitoring, social media management tools and metrics
• Excellent research, organisational, and time management skills
• Ability to work collaboratively in a team, manage multiple stakeholders and drive to initiate projects and see them to completion

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

1.Ensuring all operations are carried on in an appropriate, cost-effective way
2.Improving operational management systems, processes and best practices
3.Helping the organization’s processes remain legally compliant

4.makes desicions for their department

5.acts as a line of communication with high-level execs

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About this role:

As the Office Manager at Double H, your role is like the conductor of our office orchestra! You'll keep things humming along smoothly while supporting our management team with a friendly smile. From juggling administrative tasks with flair to keeping our supplies stocked and our facilities in top shape, you're the superhero behind the scenes!

What You'll Do:

• Provide administrative support to Management Team
• Assist with preparing workspaces, equipment, and necessary supplies.
• Organize office events, meetings, and team-building activities.
• Maintain a clean and organized office environment, including managing office supplies, first aid supplies and equipment.
• Manage meeting room bookings and ensure meeting rooms are properly set up with necessary audio/video conferencing equipment and technical support
• Implement safety protocols and procedures, including emergency response plans.
• Handle incoming calls and emails, redirecting them as necessary.
• Liaise with vendors and suppliers for office-related services and supplies.
• Assist in evaluating and selecting vendors when necessary.
• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Assist with ad-hoc tasks and projects as needed.

Who We're Looking For:

• Proven experience as an office administrator, administrative assistant, or similar role.
• Strong communication and interpersonal skills.
• Exceptional organizational skills with the ability to prioritize tasks and manage time effectively.
• Strong attention to detail and problem-solving skills.
• Discretion and trustworthiness when dealing with confidential information.
• Flexibility to adapt to a fast-paced and dynamic work environment
• Ability to work independently and take initiative.
• Positive attitude and customer-service orientation.
• Only Singaporeans

Why Join Us:

• Work with a dynamic team that values collaboration and innovation
• Immerse yourself in a workplace that embraces the spirit of travel and keeps you in the loop with the latest trends shaping the travel industry
• Make a difference by providing world-class service and creating lasting memories
• Learn and grow in a role that offers both challenges and rewards

If you're up for an exciting adventure with us, send in your application, and let's get to know each other better!

Apply now at [email protected] to be part of our exciting adventure!

• Be responsible for managing the full spectrum of finance functions.
• Review annual audited financial statements prepared by external auditors.
• Perform their tasks at an optimal level.
• Liaise with external auditors for yearly audit and issuance of financial statements; bankers and corporate secretary when required.
• Review contractual documents and liaise with lawyers as and when required.
• Create ad-hoc reports for various business needs for time to time.
• Reporting to the Director.
• Oversee and manage the Finance Department.
• Oversee financial planning and business performance analysis.
• GST reporting and other statutory reporting
• Ensure month/year-end closing is done smoothly and in accordance with the statutory rules.
• Manage the yearly budget and forecasting exercise for all departments.
• Manage the Company’s cash flow and cash projection.
• Compilation and reporting of all entities’ Management Accounts

Job Description:

- Responsible for smooth and efficient running of the daily operations.
- Responding to feedback and customer complaints.
- Achieve profitability through exercising cost control.
- Manage restaurant liability through human resource standards, safety and security.
- Maintaining high standards of quality control and restaurant’s hygiene.
- Training and developing staff.
- Managing staff and providing feedback.
- Role model the standards of performance, appearance and behaviour at all times.
- Responsible for team motivating and forging a performance driven team.
- Manpower planning.
- Responsible for monthly inventory submission.
- Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc).
- Collection of customer feedback.
- Ensuring sufficient stocks for daily operations.
- Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

- Minimum 2 to 3 years of experience in F&B (Assistant Supervisor/ Supervisor)
- Experience in running a Western concept pubs/ bars will be an advantage
- Knowledge of bar inventory management
- Energetic, able to work in a fast paced environment
- Great leadership, interpersonal, and communication skills.
- Service and result oriented, good team player.

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training
  

Requirements:

• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Responsibilities：

The Community Operations Manager will be responsible for various aspects related to the operation of open-source products developed by 4Paradigm (such as OpenMLDB). This includes managing the technical community, expanding customer acquisition channels, and increasing commercial user conversion rate. The responsibilities include, but are not limited to:

• Develop and execute an operation plan for open source products, covering channels such as technical communities, self-media platforms, online and offline workshops, to enhance product exposure and conversion rates
• Optimize the content and presentation of products, documentation, and other go-to-market materials
• Track, promote, and operate the commercial usage of open source products, collaborating with the R&D team and participating in relevant project management

Requirements:

• Bachelor's degree or above from a well-known universities, preferably in an engineering-related field
• Minimum of one year of relevant experience in product community operations, with a strong preference for open-source products
• Possess a certain level of technical background and ability, capable of collaborating with development engineers or independently producing technical content for the community
• Demonstrated project management skills, able to collaborate with the team for the commercialization users of open source products
• Bilingual proficiency in Chinese and English

Job Description & Requirements

To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Finance Manager Job Description

We are looking to hire a finance manager with excellent organizational and analytical skills. Finance managers are expected to be detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and an investigative nature.

To ensure success, finance managers should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Top candidates will have outstanding communication and report writing skills with superb technical ability and fantastic negotiation skills.

Finance Managers Responsibilities:

• Plan, organize, and execute financial tasks and projects of the organization.

• Make estimates of funds required for the short and long-term financial objectives of the organization.

• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.

• Develop and implement plans for budgeting, forecasting, and reporting.

• Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.

• Strategize on fund procurement through banks and other financial institutions.

• Prudently make investments on assets that maximize returns.

• Provide financial insight and analysis to drive the business performance of the organization.

• Manage and monitor metrics, KPI tracking, and reports.

• Evaluate the financial performance of the organization and measure returns on investments.

• Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

• Degree in finance/accounting or related (essential).

• International Accounting Standards Board (IASB) accreditation (essential).

• Certified Public Accountant (CPA) license (essential)

• 5 years of work experience as a Finance Manager (essential).

• Thorough understanding of Generally Accepted Accounting Principles (GAAP).

• Analytical thinker with strong conceptual and problem-solving skills.

• Meticulous attention to detail with superb organizational skills.

• Ability to work under pressure and meet tight deadlines.

• Ability to work independently and as part of a team.

• Excellent report-writing and communication skills.

• Solid proficiency in Microsoft Office, SAP, and other financial planning software.

Purpose of position

The Relationship Manager as account manager is responsible for the complete business relationship to the client segment lnstitutionals (I), and is accountable for the sales result and the profitability of his relevant client portfolio.

He covers the core features of the operative I-Sales and is the first point of contact for sales activities from external and internal clients.

As an independent Relationship Manager for lnstitutionals, he provides a sales oriented advisory and service of the product palette, which is offered by the Commerzbank Group to lnstitutionals, in adherence to Commerzbank's business model (i.e. Group-wide responsibility and holistic management of the international client segment lnstitutionals).

Furthermore, the RM Fl Desk assumes the Local Client Ownership for Fl clients in the branch as follows:

• Acts as representative of the First Line of Defense on behalf of TF&CM Financial Institutions customers which are locally on boarded on basis of a valid Global Introductory Certificate ("GIC") and for whom transactions are conducted by or through the Branch ("assigned customers").
• Acts in a holistic capacity-spanning across all business activities performed with the assigned customers in the respective Branch.
• Responsible for the regulatory topics in relation to the account opening process (AOP) / refresh process for locally assigned TF&CM Financial Institutions customers exclusive the performance of the AOP-/Due Diligence process as relying on the GIC
• Close collaboration with the respective Global Relationship Manager ('Global RM') and local Relationship Manager (local RM) in APAC DM countries.
• Access to relevant KYC information, systems, audit reports, reports of examination and responses thereto, monitor reports and other regulatory communication with due consideration to the relevant local laws and provisions, as well as compliance with the regulatory requirements.

Main Tasks

In co-ordination with the Fl Desk Singapore:

Coordination and execution of all sales activities with the client;

Client requirement analysis/diagnosis; introduction of sales initiatives;

Development and delivery of product solutions tailored to client needs together with the product specialists;

Sales Planning, introduction and negotiation of offers with clients. This indudes the creation of client specific business plans, including risk assessments and competitor benchmarks;

Preparation, execution and follow-up of client visits ind. presentations and meeting memos;

Independent, specialized and profit-oriented advisory and managementofinstitutional clients, whilst adhering to relevant internal regulations of Commerzbank, as well as compliance requirements and external regulations;

Coordination on the sales side of all credit relevant decisions in the Group; in particular business line allocation, commentary of credit applications, gathering of credit relevant information;

• Support of product sales and sales steering activities for Fl clients, with focus on capital markets products, banking products, and treasury products.
• Support the change process with Singapore becoming a regional hub; includes acting as liaison for (i) the Singapore Fl Desk as regional Hub and the Singapore-based product owners and (ii) the local Relationship managers across Developed markets Asia (Australia, Japan, New Zealand, South Korea, Taiwan).
• Active elaboration and maintenance of country know-how for Commerzbank entities.
• Keen sensitivity for all regulatory,compliance and/or corporate norms and standards.

FI DCM Advisory (Secondary role)

• Support Commerzbank’s existing client base in the Asia-Pacific region, advising on DCM Bonds related business.
• If appropriate, expand the business to support issuer’s that are currently out of scope
• Create client pitches and recommendations using latest market trends and one owns market knowledge
• Conduct client phone calls and meetings, representing the bank and DCM Bonds
• Advise clients on a variety of product, not limited to but with a focus on Covered Bonds, Senior Unsecured and Capital
• Provide pricing recommendation (in close cooperation with Syndicate) and rationale through analyzing macro bond market, client’s credit risk and individual situation
• Assist in the execution of DCM Bonds mandates
• Liaise with other groups within the bank, not limited to but with a focus on Relationship Managers and Senior Bankers (‘Institutionals’) and other Capital Markets areas, to support and advise the client
• Support the group through the maintenance of data infrastructure (internal systems like eOrigination and ISIS)
• Create bond market updates that address the needs of clients in the region
• Ensure adherence to all relevant local and global Compliance standards, internal policies and other regulatory requirements.

Essential Duties and Responsibilities as Local Client Ownersh ip for Fl clients in the branch (if required):

• Checking that a valid GIC is in place
• Ensures that actual local activities of assigned clients are in line with expectations
• Ensures together with the respective Front Office business/product unit that local activity is suitable, lawful and with in the scope of any regulatory permissions, licenses or approvals
• Local top-up of GIC if required
• Regular red flag checks on basis of the red flag statistics provided by the relevant internal parties; review of certain transactions together with GM-CO if required.
• Knowing the business model and the purpose of the business relationship in coordination with the Global RM and respective product units in the Branch.
• Maintaining an overview of the Refresh-dates
• If required by Fl Desk Head Singapore: participate in local compliance and other applicable governance meetings of the Branch.
• Knowledge of relevant AMLKYC rules and guidelines as referred to in the Compliance guidelines, important local regulations and laws.

Specialist Knowledge

Relevant professional experience: min. 2 years

• Bloomberg, Microsoft Office, internal applications such as ISIS, eOrigination, eRoadshow, eBookbuilding; nice to have: Reuters, IPREO’s Investor Access and IPREO’ Issue Book
• Product structuring expertise is welcome
• Solid understanding of Primary bond pricing & macro-economic dynamics

Formal education

• University education
• Completed commercial training (e.g. bank clerk), if possible supplemented by a banking specialist qualification and/or a subject-specific additional qualification in the form of a course of studies integrated with vocational training/practical work (e.g. university of cooperative education or university)
• Good to very good knowledge of the relevant product matrix (Cash, Trade, Banking, Markets)
• Fluent (native or business proficiency) in English and at least one of the following languages: Korean, Japanese, Mandarin
• Experience in structuring/sales within capital markets/DCM is a plus
• Basic coding experience (VBA and/or Phyton) is a plus

Functional requirements divided by ComMap level (per each ComMap level)

All levels

• Proactive and self-initiated
• Highly motivated to achieve results
• Strong sense of responsibility, integrity and accountability
• Client centric and service oriented
• Team player
• Positive work ethic
• Keen to learn and open for change

CB03

• Actively search sales opportunities, with the goal of developing and applying solutions for sales opportunities
• Interpreting clients' needs and identifying related requirements, also regarding cross-selling potential
• Interpretation of internal/external clients' and/or business partners' needs,taking all requirements into consideration; deduction of mid-term solutions for specific challenges; potentially portfolio responsibility
• Steering the Client Sales Teams and monitoring whether activities with clients are in line with expectations
• Interpretation of internal/external business backgrounds and best practices in the own area of expertise and application to the area of activity
• Identification of the biggest problems and patterns in different and new situations; reflection of problems in a holistic approach and the creation of solutions
• Actively controlling and managing costs/revenues/quality in the own area as well as identifying risks
• Independent determination of the timeframe to fulfill set goals/required tasks; development of short-to mid-term plans in the own area, including the forecast of required resources

Company Description:

We are a leading retail organization in Singapore, dedicated to delivering exceptional products and services to our customers. As part of our commitment to excellence, we are seeking a highly skilled and experienced Retail Risk Manager to join our team.

Job Description:

As a Retail Risk Manager, you will be responsible for assessing and mitigating risks associated with our retail operations. You will play a crucial role in identifying potential risks, implementing risk management strategies, and ensuring compliance with regulatory requirements. This position reports to the Head of Risk Management.

Responsibilities:

Develop and implement risk management policies and procedures tailored to the retail industry and regulatory environment in Singapore.

Conduct comprehensive risk assessments of retail operations, including credit risk, market risk, operational risk, and compliance risk.

Monitor key risk indicators and analyze trends to identify emerging risks and areas for improvement.

Collaborate with cross-functional teams to implement risk mitigation strategies and controls.

Review and assess retail products, services, and processes to ensure alignment with risk management objectives.

Provide guidance and training to retail staff on risk awareness, compliance requirements, and best practices.

Prepare reports and presentations for senior management and regulatory authorities, highlighting key risk issues and recommendations.

Stay abreast of industry developments, regulatory changes, and emerging risks affecting the retail sector in Singapore.

Qualifications:

Bachelor's degree in Business, Finance, Risk Management, or related field. Master's degree or professional certifications (e.g., FRM, CRM) preferred.

Minimum of 5 years of experience in risk management, preferably within the retail industry or financial services sector.

Strong understanding of retail operations, products, and regulatory requirements in Singapore.

Proficient in risk assessment methodologies, data analysis techniques, and risk management tools.

Excellent communication skills, with the ability to effectively interact with stakeholders at all levels.

Proven leadership abilities, with experience leading cross-functional teams and driving results.

Analytical mindset with a keen attention to detail and the ability to think critically and strategically.

Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Strong integrity and ethical standards, with a commitment to upholding the highest levels of professionalism and compliance.

Benefits:

Competitive salary commensurate with experience

Performance-based incentives

Health insurance and wellness programs

Retirement savings plan

Professional development opportunities

Dynamic and collaborative work environment

Join our team and make a positive impact on our retail business while advancing your career in risk management!

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Join us!

Job Description:

The Global Financial Crimes (GFC) Investigations Manager leads a team of investigators performing end-to-end investigations of financial crimes activities across one or more lines of business. The GFC Investigations Manager oversees investigative efforts, reviewing and approving financial crimes cases, in addition to ensuring the delivery of timely and accurate regulatory reporting. The GFC Investigations Manager ensures significant issues and financial crimes trends are effectively communicated and acted upon.

Responsibilities:

• Leading a team of Financial Crime Investigators
• Developing and supporting the team to complete investigations within timeliness and quality targets
• Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Models an inclusive environment for employees, aligned to company D&I goals.
• Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Reviews and approves investigations cases and works with team mates on any remedial action
• In conjunction with other Financial Crimes Investigations Managers:Adherence to laws, rules and regulations with respect to Investigations process, data sharing and investigations timeframes
  Implementation of Investigations-related Regulatory Change requirements
  Ensures significant issues and financial crimes trends are effectively communicated and acted upon
  Oversight of policy/procedures and updates
  Identify, Manage and Oversee Issues. Responding to Audits and/or Regulatory Examinations (with an Investigations focus)
  Single Process Inventory ownership and updates
  Development of process improvements in support of ‘Simplify and Improve’
  Assesses talent and builds bench strength for roles across the organization.
  Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
  

Required Skills:

• People Management and Coaching
• Investigations Process Management
• Regulatory Compliance and Risk Management
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• Analytical Thinking
• Critical Thinking
• Talent Development

Responsibilities include but are not limited to:

• Must be able to troubleshoot, overhaul,and repair the main type of turbocharger i.e., MAN, ABB, MITSUBISHI, KBB and etc.
• Perform field service job as Team Leaderi.e., dismantling and assembling of TC, lifting and shifting of the TC components
• Must able to do workshop jobs i.e.,blasting of rotor, compressor wheels etc.
• Must be knowledgeable in operating Schenck Balancing Machine CAB920 for rotors
• Oversee and supervise team membersand make them understand the job scopebasis customer’s requirements.
• Must able to plan and prepare forupcoming jobs including parts,information, personal hand tools, specialOEM tools, and consumables i.e., chainblocks, rotor stands and lifting belts/ wireslings and materials required to completejob.
• Must able to communicate with thecustomer to address complaints, resolveproblems and complete work scopeswhile on-site or on board.
• Must be able to document all workperformed in detailed reports with allmeasurements and activities included.
• Execute proper risk assessment prior tostarting the job at worksite
• Maintain safe and clean workingenvironment before/during and after thejob

JOB REQUIREMENTS

• Minimum ITE Certificate.
• Minimum of 5-year relevant experience
• Technical training from Makers will be an added advantage
• Able to work during weekends and oddhours
• Able to travel overseas
• Willing to work in Tuas area
• Overtime will be as per prevailing MOM guidelines

Role Summary

The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.

Responsibilities & Requirements

• Champion cultural change across the Procurement discipline – lead with purpose, core values, and behaviours to promote and fully imbed a professional Procurement mindset within all employees across supply chain
• Together with the rest of the Procurement Excellence team, build relationships and lead with expert consultation, collaboration, and guidance, leading across platforms and functions with an enterprise mindset
• Own and deliver enterprise level programs aligned to the advancement of the procurement function, including but not limited to:
  • Procurement Optimization Initiatives
  • Intercompany Procurement
  • Inventory Optimization activities
  • Site Supply Chain Maturity actions; and
  • Supply Chain Systems Integration
• Continuously improve productivity and efficiency of processes throughout the procurement organization
• Provide functional leadership and peer group alignment, where appropriate and needed
• Apply ethical company standards
• Develop, deploy, and govern a Procurement Continuous Improvement Program
• Deliver a world class framework to drive procurement excellence across Flowserve
• Successful deployment of new systems and processes related to Procurement
• Improvement in all Procurement related KPIs
• Other duties as assigned

Preferred Experience / Skills

• Experience in Supply Chain / Procurement oriented roles
• Experience leading a team
• Manufacturing, Aerospace, Engineering, or related business experience
• Very good command on both commercial and technical areas of Supply Chain
• Very good commercial acumen and negotiation skills
• Proficiency in Project Management
• Knowledge and good relationship of supply base in the region
• Understanding of market dynamics
• Geographically mobile for development opportunities
• Expertise with MS Outlook, Word, Excel, and PowerPoint
• Knowledge of SAP and sourcing tools like Ariba
• BS or BA Degree in relevant field and 8-10 years relevant experience

Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs

Job Requirements

Experience with recruiting and performance evaluation processes Familiarity with financial and customer service principles Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics Leadership and organizational abilities Interpersonal and communication skills Problem-solving attitude Flexibility to work in shifts

Responsibilities

• Develop goals and objectives that tend to growth and prosperity
• Design and implement business plans and strategies to promote the attainment of goals
• Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
• Organize and coordinate operations in ways that ensure maximum productivity
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
• Maintain relationships with partners/vendors/suppliers
• Gather, analyze and interpret external and internal data and write reports
• Assess overall company performance against objectives
• Represent the company in events, conferences etc.
• Ensure adherence to legal rules and guidelines

Requirements

• Proven experience as business manager or relevant role
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques