Total 25,201 customer service manager job vacancies in Others category in Singapore

Job Responsibilities include, but not limited to

• Scheduling Library Roster for Library staff
• Preparing and submitting various reports and records as required by the Library, DVD and Book Club Committees.
• Response to members complaints, resolve problems and/or contacting vendors as appropriate
• Ensure new acquisitions are released timely on every 1st of the month for our Members
• Catalogue and re-classify new and old Non-Fiction books
• Keep track of books ordered - report for the Library Sub-Committee
• Confirm Attendees for Meetings, Booking of rooms and preparing menu for meetings
• Managing any requests made by patrons which include but not limited to

1. Purchasing specific titles [monographs and DVDs]
2. Subscribing to magazines or newspapers
3. Accepting Donations
4. Dispute resolution among members

• Online purchase – list of books and DVDs submit to Purchasing Manager
• Submit booklist approved by the Library Sub-Committee for local purchase to the Purchasing Manager
• Prepare agenda for Library Sub-Committee and DVD Section
• Prepare GC Report and follow-up from meetings
• Ensure new implementations are in operation:
• Fines charges - Vlib (Library Management System) & Finance system automation
• New members elected monthly – Vlib & Membership database synchronization
• DVD operations and Invelos DVD Profiler (US software) – online DVD listing for browsing
• Self-Check machine kiosk for books (encourage members to use)
• Work pad stations for RFID – reader to scan items at the library counter
• Automated Email Services – overdue and reservation notices to members
• Work with vendors – 3M (RFID vendor) & VTech (Library Management System vendor) on requests from Sub-Committees and Management
• Recommend best sellers/good reads to members
• Interaction with members for feedback to improve library services
• Select and purchase new books with Library Sub-Committee representative monthly
• Organise Library events such as ‘Meet The Author Evening’
• Organize library visits for staff and Committee members
• Training courses for executive and associates – suggest and plan new and essential courses
• Manage Budget for Books/DVDs/Periodicals - ensure within Budget
• Raise purchase requisition for projects listed in the Annual Budget/Capex
• Annual Report – submission
• Any other ad-hoc tasks that require attention, such as assisting IMDA submissions, interviewing library candidate

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• Check in and check out Books at the Library counter
• Assist members to use Self-Check machine to check out books
• Assist members with photocopying
• Assist members with the internet stations
• Responsible for the on-going Book culling exercise
• Reply to email enquiries
• Handle telephone enquiries

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

About the Role:

As a CBRE Workplace Experience Manager, you will be responsible for managing employees who oversee the delivery of workplace experience services. Examples of services include Reception, Meeting & Event Management, Facilities Management, Renovation Project Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Develop and oversee all operating and administrative policies and procedures. Align with the client's business needs, goals, and objectives. Review and contribute to clients’ strategic plans and staffing needs. This includes employee recruitment, performance management, engagement, development, and financials.
• Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
• Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts regularly. Assist with developing strategic solutions.
• Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
• Develop and maintain vendor partnerships with the intention of cost-saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Oversee programs run by third-party vendors. This includes food delivery, organizing events, or mail distribution. Ensure all invoices for business services are billed.
• Ensure support provided by the team is efficient and consistent.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

What You’ll Need:

• Bachelor's Degree preferred with 5-8 years of relevant experience. Other than a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Hands-on experience with facilities management including but not limited to server room infrastructure.
• Previous Regional experience preferred.
• Strong organizational and planning skills in a fast-paced environment.

Responsibilities

You will be part of a dynamic media relations team that spearheads strategic and integrated communications efforts to profile NParks and Singapore - our City in Nature. Specifically, you will be developing and implementing plans and initiatives to create awareness of NParks and a greater appreciation of its projects, programmes and causes.  You will work closely with the media to explore fresh angles and develop interesting stories.  Apart from drafting media releases, talking points and speeches, you will also be expected to anticipate, propose and manage responses to issues concerning the organization through various publicity platforms.  Beyond media relations, you will also have opportunities to work on various content deliverables such as videos, webinars and long form articles for both NParks and external platforms. As a key member of the NParks communications team, you will also play an active role in providing communications consul on corporate events in addition to other public communications projects.

Requirements

• Areas of study:  Mass Communications, Marketing, English, English Literature, Social Sciences or related discipline with at least 1-year relevant integrated communications experience

• Possess strong background in media relations, social media, issues, crisis and event management

• Meticulous with an eye for detail

• A flair and passion for writing

• A good team player

• Outstanding interpersonal and communication skills with excellent command of English

Only shortlisted candidates will be notified.

Roles & Responsibilities

JAPAN RAIL CAFE is looking for an Assistant Manager to help a Store Manager to direct the operations team.

We're looking for ambitious new hires who can bring us good & new service value, and provide good management at JAPAN RAIL CAFE. We're really looking forward to working with you!

Job Responsibilities

• Customer service (communication, serving, cleaning)
• Drink preparation
• Ensure compliance with SFA regulations
• Supporting the manager with staff training
• Supporting the manager in preparing work schedules
• Supporting the manager with KPI management
• Supporting the manager with food & logistical orders

Job Requirements

(Must)

• F&B operation experience
• Basic knowledge of food safety and hygiene practices
• Have a cheerful mind and good sense of hospitality
• Be a team-player who can readily handle a fast-paced working environment

(Good to Have)

• Prior management experience in Kitchen and/or F&B Operations
• Knowledge and experience in cooking/developing Japanese-style cuisine

We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Travel Manager Responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.

Job Description:

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

Planning and Coordination:

Collaborating with clients or stakeholders to understand their event requirements and objectives.

Developing event plans, timelines, and budgets.

Securing necessary permits, licenses, and permissions for the event.

Venue Management:

Selecting and booking appropriate venues for events.

Coordinating with venue staff to ensure facilities are prepared and set up according to event requirements.

Overseeing logistics such as seating arrangements, signage, and decorations.

Vendor Management:

Hiring and managing vendors such as caterers, audio-visual technicians, and security personnel.

Negotiating contracts and ensuring vendors deliver services as agreed upon.

Logistics and Operations:

Managing event logistics including transportation, parking, and accommodations for attendees and staff.

Creating contingency plans to address potential disruptions or emergencies.

Supervising event setup, breakdown, and cleanup.

Staffing and Team Management:

Recruiting, training, and supervising event staff and volunteers.

Assigning roles and responsibilities to team members.

Conducting performance evaluations and providing feedback to team members.

Budget Management:

Creating and managing event budgets, including tracking expenses and ensuring adherence to financial constraints.

Identifying cost-saving opportunities without compromising event quality.

Risk Management:

Identifying potential risks and developing strategies to mitigate them.

Ensuring compliance with health and safety regulations.

Addressing any legal or liability issues related to the event.

Client Communication:

Serving as the primary point of contact for clients throughout the event planning process.

Providing regular updates on event progress and addressing client concerns or requests.

Post-Event Evaluation:

Conducting debriefings with staff and stakeholders to evaluate event success and identify areas for improvement.

Collecting feedback from attendees and incorporating it into future event planning

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MCF:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Hi,

We are hiring a general manager for our group of restaurants

Requirements:

-At least 10 years experience in Fnb Industry

-At least 5 years of experience in a General Manager capacity

-Experience with pre - opening is a must

-Experience negotiating trade deals with beverage and food suppliers

-Fluent in English

-Competent in Microsoft office including excel

-Experience in managing multiple outlets

-Able to work with management to come up with strategies to meet KPI

-Experience in overseas expansion is a plus

-Able to relocate if required

-Able to work with key industry stakeholders to negotiate for agreements inline with company KPI

-Track record of strategizing, executing and evaluating marketing campaigns

-Experience working with chefs in the industry for collborations and pop up events

We are seeking a skilled Public Relations Manager to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsibilities:

• Develop PR campaigns and media relations strategies
• Collaborate with internal teams to develop and maintain a strong brand image
• Write and distribute press releases and other media communications to promote the organization
• Manage media inquiries and interview requests
• Build and maintain relationships with journalists, bloggers, and influencers
• Monitor and analyze media coverage
• Evaluate PR campaigns and strategies to ensure they are meeting objectives
• Manage and oversee PR events, such as press conferences, exhibitions, and open days
• Prepare and manage PR budgets
• Manage crisis communications

We are seeking a skilled Public Relations Manager to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsibilities:

• Develop PR campaigns and media relations strategies
• Collaborate with internal teams to develop and maintain a strong brand image
• Write and distribute press releases and other media communications to promote the organization
• Manage media inquiries and interview requests
• Build and maintain relationships with journalists, bloggers, and influencers
• Monitor and analyze media coverage
• Evaluate PR campaigns and strategies to ensure they are meeting objectives
• Manage and oversee PR events, such as press conferences, exhibitions, and open days
• Prepare and manage PR budgets
• Manage crisis communications

This is an exceptional opportunity to lead one of Singapore's biggest upcycling initiatives. You'll play a key role in managing the WellSpent Upcycling businessby meeting sales goals and execute marketing strategies. We require a highly strategic, innovative, and passionate leader who enjoys both working independently and collaborating with colleagues from different departments.

This person will be in charge of establishing and sustaining business partnerships and outcomes as well as building the company's business development roadmap.The ideal candidate will have a proven track record of negotiating, carrying out, and managing high-value collaborations with partners. They will also have a strong ability to think strategically and analytically about business and product potentialand with a keen interestin Food and Sustainability.

Leadership

-Acquire new business by continually sourcing and selling new opportunities.

-Represent WellSpent Upcycling at official occasions, networking sessions and negotiations.

Management

-Develop and deliver a business plan along with long-term and short-termobjectives.

-Prepare presentation and sales pitches.

-Prepare and plan forecast to achieve sales target.

-Analyse data on past performance and project future growth.

-Develop and maintain an in-depth understanding of the supply chain, including, licences and documentation

specific to the Singapore and regional market.

Transformation

-Conduct market surveys and analysis on current market trends both local & overseas.

-Collaborate and coordinate with various internal stakeholders to achieve objectives.

-Coordinate with internal and external stakeholders to ensure business processes are successfully and accurately completed.

-Utilise Hubspot to effectively plan, track and deliver sales targets.

-Build and maintain the business website, e-commerce and social media channels.

-Research and apply for grant opportunities to support the business.

Customer Experience / User Experience

-Conduct market research and collection of data relevant for the business.

-Manage and network with key potential clients and existing clients.

-Support the planning and execution of WellSpent Sunday Luxe events.

Describe 1 or 2 typical decisionsyou have to make, in the course of your job.

▪What are the business goals of WellSpent Upcycling?

▪How can WellSpent Upcycling achieve revenue growth?

List the data which will reflect the scope and scale of activities concerning your job.(These should be quantifiable numerical amounts)

▪Sales Target % (Actualvs Target)

▪Budget Variance (Actual vs Target)

▪Lead Conversion %

▪Customer Satisfaction Score (CSAT

)▪Conversion Rate from Social Media

▪Grant Applications(Actual vs Target)

EDUCATIONAL QUALIFICATIONS

Bachelors Degreequalification or higher

RELEVANT EXPERIENCE

At least 3 to 4years FMCG/Retail (F&B Industry) B2B sales & marketing experience.

PERSONAL CHARACTERISTICS & BEHAVIOURS

•Passion for foodand sustainability.

•Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal.

•Proven track record of B2B sales in the FMCG/Retailspace; strong sales presentation, development and closing skills.

•Understanding of establishing a startup businessand how to create achievable milestones and deliver meticulous follow-up.

•Excellent communication skills with the ability to make compelling presentations to an audience of diverse and senior business stakeholders.

•Must be strategic, flexible, tenacious, results oriented.

•Ability to use multiple CRM tools, manage e-commerce sites and social media platforms.•Independent, creativeand motivated individual with strong project management skills.•Possess strong analytical skills & business acumen.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Netflix’s mission is to entertain the world by building the world’s leading streaming platform offering TV series, documentaries, and feature films across a wide variety of genres and languages that push the boundaries of storytelling and delight over 260 million members of all ages and tastes across 190 countries.

Like all companies, we strive to hire the best and we value integrity, excellence, respect, inclusivity, and collaboration. What is special about Netflix, among other things, is our Culture.

We treat each country we enter differently since it is not just about translation, it is about providing our audience with an experience that feels local, and we do it at scale.

Our team is looking for an experienced Regional Language Manager to drive and manage the language strategy for Southeast Asian languages on Netflix Products, Content, and Games, and to work closely with external resources and internal stakeholders and partners at Netflix in order to deliver the best user experience to our members and non-members in the region.

This highly motivated individual will be based in our APAC hub in Singapore and will work closely with the rest of the Globalization team in the US, Asia, and Europe.

Responsibilities

• Develop linguistic and cultural standards and guidelines, define quality expectations across the whole localized user experience, including supporting the development of style guides, glossaries, tone and voice of Netflix products (UI, navigation, synopses) and content (subtitle, title name localization, supplementals), games and marketing in the region.
• Monitor the linguistic quality output of Thai, Indonesian, and Malay languages (subject to adjustment depending on shifts in the relevant business signals) by using our internal MQM-based LQA model and other internal quality metrics and KPIs, and provide feedback and context to the translation teams for each of the languages/markets supported, in order to ensure the best resource fit for the highest quality impact.
• Communicate proactively with Globalization cross-functional teams to anticipate, identify, and fix linguistic, product, and subtitling issues related to the region.
• Proactively engage with relevant stakeholders in regional offices (e.g. Marketing, PR, Social) for additional context and insights on high visibility titles and to define and influence the best creative and linguistic approach for top priority content.
• Facilitate collaboration between internal stakeholders (in the region and in the US) and vendors, making sure the necessary resources have access to the relevant information, and advising on the best course of action regarding localization processes.
• Collaborate closely with other Globalization Language Managers and internal stakeholders (e.g. Globalization Program Managers, Content Acquisition teams) to collect relevant cultural and linguistic information about Netflix South East Asian International Originals and support the localization effort in bringing this content to a global audience.
• Partner with our International Dubbing team to influence the language strategy of our local language dubbed assets for Netflix branded and non-branded content in the region.
• Gain deep production knowledge and awareness of product and content data for the region and define quality expectations through research and A/B testing.
• Proactively engage with internal and regional stakeholders to drive regional product initiatives and create an optimized and consistent local experience and ecosystem for our regional members and non-members.

Role Requirements

• 10+ years of experience in managing language quality and localization programs at a strategic level - experience in entertainment localization (subtitling, dubbing, gaming) a plus.
• Strong business acumen and proven stakeholder management skills.
• Proven experience in translation, localization, and language quality management.
• Ability to show initiative, work independently, and drive initiatives at a strategic level.
• Fluency in English and native knowledge of Thai languages. Fluency in any other regional language is a plus.
• Strong knowledge of the movie/entertainment industry in the region.
• Experience in creative writing and media/journalism is a plus.
• Deep understanding of localization specificities and pitfalls.
• Eagerness to embrace a culture of candid feedback.
• Excellent presentation, communication, and interpersonal skills.
• Willingness to travel often in the region (between Singapore, Seoul, Tokyo, and Mumbai) as well as to Europe and the US on a regular basis, as external conditions permit.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

You will be part of the Group Communications team that builds mindshare and strengthens the SingHealth brand through strategic digital communications. You play a pivotal role in driving our digital outreach by managing content performance across SingHealth’s social platforms.

By integrating data analytics and employing a variety of digital channels and strategies—including social listening, targeted ad buys and social media monitoring—you help inform and evolve our content strategy. This ensures our messaging resonates effectively with our audience and maximises effectiveness, reach, and engagement.

You will also identify partners, key opinion leaders, and multipliers, working with them to amplify the SingHealth brand. This includes initiating and driving influencer strategy and engagement in collaboration with stakeholders to leverage social media opportunities.

Job Requirements:

• Bachelor’s Degree in Marketing, Communications or related fields with at least 8 years’ relevant experience
• Demonstrated ability in integrated social media marketing and management
• Deep understanding of the digital landscape and a proven track record in managing social media platforms and campaigns
• Ability to outline, plan and drive effective campaigns, backed by a keen analytical acumen to assess campaign performance and seek continuous improvement
• Familiarity with brand monitoring, social media management tools and metrics
• Excellent research, organisational, and time management skills
• Ability to work collaboratively in a team, manage multiple stakeholders and drive to initiate projects and see them to completion

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

1.Ensuring all operations are carried on in an appropriate, cost-effective way
2.Improving operational management systems, processes and best practices
3.Helping the organization’s processes remain legally compliant

4.makes desicions for their department

5.acts as a line of communication with high-level execs

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About this role:

As the Office Manager at Double H, your role is like the conductor of our office orchestra! You'll keep things humming along smoothly while supporting our management team with a friendly smile. From juggling administrative tasks with flair to keeping our supplies stocked and our facilities in top shape, you're the superhero behind the scenes!

What You'll Do:

• Provide administrative support to Management Team
• Assist with preparing workspaces, equipment, and necessary supplies.
• Organize office events, meetings, and team-building activities.
• Maintain a clean and organized office environment, including managing office supplies, first aid supplies and equipment.
• Manage meeting room bookings and ensure meeting rooms are properly set up with necessary audio/video conferencing equipment and technical support
• Implement safety protocols and procedures, including emergency response plans.
• Handle incoming calls and emails, redirecting them as necessary.
• Liaise with vendors and suppliers for office-related services and supplies.
• Assist in evaluating and selecting vendors when necessary.
• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Assist with ad-hoc tasks and projects as needed.

Who We're Looking For:

• Proven experience as an office administrator, administrative assistant, or similar role.
• Strong communication and interpersonal skills.
• Exceptional organizational skills with the ability to prioritize tasks and manage time effectively.
• Strong attention to detail and problem-solving skills.
• Discretion and trustworthiness when dealing with confidential information.
• Flexibility to adapt to a fast-paced and dynamic work environment
• Ability to work independently and take initiative.
• Positive attitude and customer-service orientation.
• Only Singaporeans

Why Join Us:

• Work with a dynamic team that values collaboration and innovation
• Immerse yourself in a workplace that embraces the spirit of travel and keeps you in the loop with the latest trends shaping the travel industry
• Make a difference by providing world-class service and creating lasting memories
• Learn and grow in a role that offers both challenges and rewards

If you're up for an exciting adventure with us, send in your application, and let's get to know each other better!

Apply now at [email protected] to be part of our exciting adventure!

• Be responsible for managing the full spectrum of finance functions.
• Review annual audited financial statements prepared by external auditors.
• Perform their tasks at an optimal level.
• Liaise with external auditors for yearly audit and issuance of financial statements; bankers and corporate secretary when required.
• Review contractual documents and liaise with lawyers as and when required.
• Create ad-hoc reports for various business needs for time to time.
• Reporting to the Director.
• Oversee and manage the Finance Department.
• Oversee financial planning and business performance analysis.
• GST reporting and other statutory reporting
• Ensure month/year-end closing is done smoothly and in accordance with the statutory rules.
• Manage the yearly budget and forecasting exercise for all departments.
• Manage the Company’s cash flow and cash projection.
• Compilation and reporting of all entities’ Management Accounts

Job Description:

- Responsible for smooth and efficient running of the daily operations.
- Responding to feedback and customer complaints.
- Achieve profitability through exercising cost control.
- Manage restaurant liability through human resource standards, safety and security.
- Maintaining high standards of quality control and restaurant’s hygiene.
- Training and developing staff.
- Managing staff and providing feedback.
- Role model the standards of performance, appearance and behaviour at all times.
- Responsible for team motivating and forging a performance driven team.
- Manpower planning.
- Responsible for monthly inventory submission.
- Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc).
- Collection of customer feedback.
- Ensuring sufficient stocks for daily operations.
- Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

- Minimum 2 to 3 years of experience in F&B (Assistant Supervisor/ Supervisor)
- Experience in running a Western concept pubs/ bars will be an advantage
- Knowledge of bar inventory management
- Energetic, able to work in a fast paced environment
- Great leadership, interpersonal, and communication skills.
- Service and result oriented, good team player.

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training
  

Requirements:

• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.