• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations

Overseeing the project closeout process to ensure that all documentation is complete.

JOB SUMMARY

Plans, implements, coordinates and manages all engineering operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manages technical staff, including hiring, training, personnel development.

Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets.

Assists in operations and maintenance issues, troubleshooting and problem solving as required including all documentation required to fulfill the task.

Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Ensure that the maintenance and operations related to engineering is in line with the client requirements.

Coordinates maintenance efforts with outside contractors, tenant personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.

Maintains on-going communication with tenants, clients, owners, facility management team and vendors.

May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings.

Responds to incidents and emergency situations, remotely for all countries and physically in Singapore if needed, (fire, evacuation, equipment failure etc.) and responds to customer concerns. Provide regular updates to all stage holders based on the approved channel by the client.

Implements and administers inventory control programs/purchase parts and supplies.

Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.

Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations.

Management of the building power down for all locations including coordinating with the local FMs and the local vendors.

Other duties as assigned by the client, the manager or the account management team.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff which aligns to the account and company goals. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Degree in Electrical Engineering or Mechanical Engineering is preferred, Singapore LEW license holder is a plus.

CERTIFICATES and/or LICENSES

Universal CFC certification. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, SharePoint, and CMMS.

Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.

OTHER SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting and achieving target deadlines for the team and activities. Errors in judgment may cause long-term impact to self, co-workers, supervisor, department and/or line of business, hence it is very important to have the ability to have an analytical and strategic thinking mindset and composure under pressure to make the right judgment under pressure.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level,

2. Follow all activity policies and procedures, including all HSE-related requirements at all times,

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you foresee could result in an accident or injury and / or stop work if required.

As a Manager:

1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:

a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,

c. Support “stop work” authority when it is exercised in good faith,

d. Communicate any / all potential workplace hazards and workplace procedures.

DUTIES & RESPONSIBILITIES:

Position Overview:

The Library Manager plays a crucial role in ensuring the effective management and operation of two libraries within the school – one for the secondary school section and another for the junior college section. The Library Manager is responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff. This role involves both administrative and educational components to foster an environment conducive to learning and research.

Key Responsibilities:

1. Library Operations Management:

● Oversee the day-to-day operations of both the secondary school and junior college libraries.

● Fine-tune and enforce library policies, procedures, and guidelines to ensure consistent and efficient library usage.

● Oversee the main functions of the library – Finance, Acquisition, Cataloguing, Reporting, Weeding and Circulation.

● Manage library staff, including hiring, training, scheduling, performance evaluations and welfare of staff.

● Monitor library budgets, expenditures, and resource allocations.

2. Collection Development:

● Collaborate with teachers, curriculum coordinators, and school administrators to curate library collections that align with the academic needs of both sections.

● Evaluate and select appropriate print and digital resources, including books, journals, databases, and multimedia materials.

● Regularly assess the relevance and currency of the collections and make informed decisions about acquisitions and deselection.

3. User Services:

● Provide exceptional customer service to library users, assisting with research, information retrieval, technical inquiries and book recommendations.

● Foster a welcoming and inclusive environment in the libraries to encourage learning and collaboration.

● Support CCA teacher-in-charge in training and supervising student librarians.

4. Library Technology and Systems:

● Oversee the implementation and maintenance of library management systems, databases, and digital platforms.

● Ensure user-friendly access to electronic resources and digital collections, troubleshoot technical issues, and facilitate training for library patrons.

5. Promotion and Outreach:

● Develop and implement strategies to promote library resources and services to students, teachers, and parents.

● Organize and participate in events, book displays, and reading initiatives to encourage reading culture and engagement within the school community.

6. Collaboration and Partnerships:

● Collaborate with subject teachers and faculty to integrate library resources into the curriculum.

● Support Library Head in all matters pertaining to the library as a resource center.

7. Professional Development:

● Stay updated with current trends and developments in library science and education through continuous learning and participation in relevant workshops, seminars, and conferences.

REQUIREMENTS

1. Bachelor's or Master's degree in Library and Information Science or related field.
2. Previous experience in library management, preferably in an educational setting.
3. Strong organizational, communication, and leadership skills.
4. Proficiency in library management systems, technology, and digital resources.
5. Knowledge of educational trends and curriculum needs.
6. Ability to work collaboratively with diverse stakeholders.

• Competent in full spectrum of HR duties and responsibilities.
• Oversee the HR team and implement HR initiatives including human capital, people management, talent management, succession planning, performance management, compensation and staff benefits.
• Design and structure programs, policies, and procedures to ensure existing HR practices comply with the Employment legislation.
• Liaison between Union and Management
• Manage employee relations, employee engagement activities, conflicts, and disciplinary matters.

Requirements:

• Possess Bachelor’s degree in Human Resource Management, Business Administration or equivalent
• IHRP Certification preferred.
• Minimum of 6 years of HR and administrative management experience.
• Good knowledge of MOM guidelines and Employment Laws
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Labour Union experience would be advantageous.

• Attractive benefits + AWS + Bonus
• 5-day work week
• Shuttle bus provided from MRT station

Job Summary:

Provide quality systems, regulatory and technical product support for internal and external customer requests. Ensure Kalsec products comply with all of the government regulations and laws and religious dietary laws pertaining to the manufacture of food ingredients in Asia. Work with federal, state, and local regulatory agencies and personnel on specific issues affecting food ingredients. Advise Kalsec on the regulatory trends and patterns that could affect operations.

Essential Job Functions:

• Fulfill customer quality, regulatory and technical requests, assuring timely completion from internal and external customers and file responses if needed. Manage the reporting of product information using standard templates to fulfill customer inquiries.
• Monitor, understand and summarize regulatory changes pertaining to foods and food ingredient use in Asia. Share summaries with other Kalsec regulatory functions.
• Research and develop company statements in response to regulatory and quality requirements from customers and in response to industry events. Compare proposed company statements against other records and standards, verifying for consistencies and accuracy.
• Collect and use data on departmental performance to make recommendations for continuous process improvement.
• Accurately maintain product information databases to help guide the development of products. Research and review information about ingredients used in finished products and raw materials and entering data into databases.
• Manage process of Kosher and Halal certification.

Education/Experience/Skills:

Required:

• Demonstrated ability working in teams to manage quick turnaround times in high volume, high variety, open office environment while meeting aggressive deadlines
• Strong organizational and computer skills.
• Strong interpersonal skills. Demonstrated ability to work in a professional manner with customers and co-workers by telephone, e-mail and in person and ability to work cross functionally with other departments to complete requests.
• Excellent written and verbal communication skills.
• Must be detailed and accurate with strong demonstrated proof reading and reference checking skills
• Experience with research and investigation of quality and regulatory questions and concerns and preparing professional and potentially legally binding written responsesMinimum of 3 - 5 years experience in directly related position

Desired:

• Prior customer service experience with food ingredients, pharma and/or FMCG food companies.
• Technical experience and quantitative skills related to risk assessment a plus
• Experience with ERP/MRP systems.

1. Role Description

This position reports to the Director of REZOLVA PTE LTD is a leading IT solutions Singapore provider which with the mission, “Make the best IT support, security, and solutions available, affordable, and applicable to businesses of all sizes”.

Our business can be classified into two major business segments: supply delivery and systems integration services. We believe that by synergising these two major business segments, we can provide efficient and cost-effective solutions tailored to meet specific business operations and training needs.

2. Specific Responsibilities

Individual to be involved in:

1. Develop Business Opportunities

2. Identify New Sales Opportunities

3. Implement Sales Strategy

4. Onboard New Customers

5. Convert Sales Opportunities to Client Accounts

6. Establish Channel Sales Partnerships & Manage relationship with Clients and Channel Partners

3. Competencies

1. Engage in industry and networking events, as well as through calls, on-site visits, and emails, in order to discover potential clients and channel partners

2. Capability to recognize fresh sales opportunities within the current client base

3. Ability to establish targets and objectives for channel sales

4. Capability to oversee the client onboarding process and offer suggestions for its enhancement

5. ability to strategize various approaches for sales opportunities & proficient in creating sales proposals, quotes, and bid documents

6. Capability to oversee partnership agreements, as well as manage order and contracting documentation & capable of formulating engagement plans and activities to cultivate and reinforce relationships with clients.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

· Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents

· Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines

· Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery

· Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise

· Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit

· Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction

· Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties

· Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties

· Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified

Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

The Employer is a global manufacturer of high-performance sportswear and other apparels for top-tier global brands. It has recently set up its corporate office in Singapore and is looking for an experienced office management professional to join the team as :

Position: Office Manager

Job Code: EXP/OM/SG/060224

Location: Singapore

Responsibilities

The selected candidate will be responsible for operational and administrative support services in a timely and effective manner to facilitate effective functioning of Singapore office. Key responsibilities include:

• Office Upkeep - Monitor the maintenance of the office premises, assess maintenance requirements/requests, decide appropriate actions, source suppliers/ service providers as required standards and maintain administration documentation.
• Purchase and oversee the supplies of stationery and welfare for the office.
• Assist with the employee onboarding process (related to employee registration, visa processing, opening of bank accounts etc.)
• Assist with organising the logistics related to meetings/team events (e.g. venue bookings, refreshments etc.)
• Ensure all staff members are duly insured with medical insurance covers and timely renewal of the policies.
• Liaise with apartment landlords on quarterly servicing of air conditioners etc.
• Filing and maintenance of relevant documentation
• Support with the vendor creation process to ensure a fast and smooth service is provided to all vendors.

Requirements

• Degree/Diploma in business, human resources, or a related field.
• At least 6/7 years of experience.
• Good English communication skills – both written and verbal
• Knowledge of MS-Office.
• Pleasant personality. Ability to work with multi-ethnic teams.
• Multi-tasking skills. Good work ethics.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

· Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.

· Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.

· Build relationships within the company and with external parties, such as suppliers or distributors.

· Read and comprehend legal documents, such as contracts or import/export agreements.

· Understanding of principles of accounting and finance.

· Collaborate with others from diverse backgrounds in order to identify problems and find solutions.

· Train and mentor employees, including reinforcement of safety guidelines.

· Report accidents and injuries and ensure proper treatment protocols are met.

· Create supply chain management strategies that increase efficiency and speed.

· Collaborate with other departments to close operational gaps.

· Balance safety, cost management and business growth then prepare and submit reports.

· Optimize warehouse functions.

Handle communications and negotiations with suppliers

Job Responsibilities

• Develop and implement a comprehensive regional business development strategy aligned with the company's overall goals and objectives.
• Conduct in-depth market research and competitor analysis to identify and assess potential opportunities within the assigned region.
• Generate qualified leads through proactive prospecting, networking, attending industry events, and utilizing various marketing channels.
• Lead the development and delivery of compelling presentations and proposals that effectively articulate the value proposition of our products or services.
• Build and nurture strong relationships with key decision-makers, influencers, and potential partners across the region.
• Negotiate and close significant deals, ensuring profitability and adherence to company policies.
• Manage and develop a robust regional sales pipeline, monitoring progress and ensuring timely deal closures.
• Identify and establish strategic partnerships that drive market reach, brand awareness, and revenue growth.
• Develop and implement effective marketing and sales collateral specifically tailored to the regional market.
• Lead and mentor a team of regional sales representatives (optional, adjust based on structure).
• Analyze market trends, competitor activity, and customer feedback to inform strategic decision-making.
• Travel as required to attend industry events, network with potential partners, and meet with clients.

Oversee the brand’s online sales and development of an excellent user experience and customer journey on the web.

Drive customer acquisition, retention and growth through digital marketing, and a seamless customer experience online, including managing CRM, loyalty programs and ensuring delivery and returns processes are effective
Drives relationship with partners (as outlined above) to ensure synergies between the brand’s own digital activities and those of the retailers

Develops customer understanding through customer data, contributing to the overall analysis of the consumer path to purchase

Works closely with marketing to define the consumer experience and e-merchandising

Activates the right business drivers by tracking and drawing conclusions from specific e-commerce KPIs (unique visitors, conversion rate, profit optimization)

Adapts strategy to fit with the nuances of local e-commerce markets and leverages best practices across geographies

Ensures that the brand presence and journey online is consistent with overall brand standards and strategy

Drives collaboration with technology teams and ensures continuous improvement and upgrade of the site

Scale direct to consumer online sales (only applicable for e-commerce leaders of specific divisions/brands)

Assistant Community Manager

Who we are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are residents :
In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilate instructors, Physiotherapists, etc. are a few examples of our residents who make up the community of health and wellness professionals.

Your impact:

As our Assistant Community Manager, you will lead the design and implementation of retention strategies to drive residents’ loyalty and retention. You play a vital role in the growth and success of our residents, and act as a crucial link between the community and Core Collective. By gathering feedback, observing trends, and understanding the needs and preferences of our residents, you contribute to the continuous improvement of our community initiatives, thereby enhancing overall satisfaction and loyalty.

If you're passionate about community building, and you're ready to make a meaningful impact, we'd love to hear from you! Your team’s motto is "If our residents are successful, Core Collective will be successful."

What You’ll Be Doing:

Resident Satisfaction & Retention

• Continuously evaluate and refine new and existing residents’ life cycles to achieve resident lifetime value and reduce churn rate
• Constantly monitoring and analyzing the NPS to identify problem areas and opportunities for improvement
• Collaborating with relevant departments by providing effective feedback and implementation to optimise resident experience

Resident Growth

• Develop upsell strategies for Core Collective products at multiple outlets
• Initiate and organise community initiatives to increase customer loyalty and foster a collaborative community

Team Management & Administration

• Responsible for hiring and training the community team
• Regular check-ins with the community team to ensure their performance is on track and achieve set KPIs
• Creation, implementation, and continuous improvement of the Standard Operating Processes (SOP) to achieve the Success Metrics

Who You Are:

• At least 3+ years of relevant experience in customer success or account management roles.
• Have been in a supervisory or managerial role with experience leading a team for at least 3+ years.
• To be successful, you should possess strong interpersonal relationship-building skills, leadership, prioritisation and communication skills.
• You have a natural tendency to be curious, positive and creative.
• You have a 360 view of business and can consider the implications to the resident’s experience holistically should there be any changes to the business needs.
• Ability to work collaboratively in a cross-functional team
• Have an aptitude to anticipate any changes
• Strong multitasking skills and high level of attention to detail, with the ability to work well under pressure in a fast-paced environment.
• Demonstrates high level strategic mindset and adopts a forward-looking approach
• Excellent stakeholder engagement and communication skills
• You have an intermediate to advanced command of both written and spoken English language to manage difficult and escalated customer experience situations effectively.

What’s in it for you:

• Core Collective values its employees and invests in their growth and development. You will have access to ongoing training and professional development opportunities, as well as opportunities to work on challenging and meaningful projects that contribute to the company's success.
• We also offer a dynamic and inclusive work environment, where everyone's contributions are valued and where we make decisions based on our core values and what we believe to be best for our team and our customers.
• Joining our company means joining a team that is passionate about making a difference and creating impact. If you share our values and are driven, creative, and committed to your personal and professional growth, you will find a home at Core Collective.

Our Vision

To become the Singapore Airlines of the fitness and wellness industry.

In line with our parent company Aurum and Woh Hup Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good).

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our values

Benevolence (from the Heart)

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

You will work in a specialty coffee cafe, brewing and serving in-house roasted specialty coffee and food.

Responsibilities:

• Prepare beverages as per order - Espresso Based, Filter Coffee and Caffeine Free

• Manage cafe staff shifting

• Advise and recommend beverage and specialty beans according to guest preferences

• Upkeep cleanliness of café

• Innovate and create new monthly drinks

• Provide excellent customer service to guests

If you are:

• Passionate about Specialty Coffee.
• Responsible and honest. You strive to do your best, and work together with the team to achieve results.
• Hospitable. You are able to communicate in a friendly manner to team members and customers.
• Hardworking. You know that behind every brilliant customer service experience, there is work to be done which includes cleaning and possibly stocktake duties.

You will work with the team to provide fast, efficient and friendly service, ensuring a great experience for our customers.

INTERESTED APPLICANTS PLEASE WHATSAPP +65 8073 5090.

Location: 5 Minutes from Beauty World MRT. 21 LORONG KILAT #01-07 SINGAPORE 598123

Job Type: Full Time

Operating Hours: 5 days work week, Mon - Sun. Shifts: 10am-8pm | 8am-8pm | 8am-6pm

We currently do not have quota for foreign hires. Singaporeans and PRs only.

· Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents

· Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines

· Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery

· Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise

· Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit

· Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction

· Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties

· Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties

· Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified

Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

1. Overall Operations:Oversee the day-to-day operations of the food stall.
   Ensure compliance with health and safety regulations.
   Manage and maintain cleanliness and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise staff.
   Create and manage work schedules.
   Conduct performance evaluations and provide feedback.
   Address employee concerns and conflicts.
   
3. Inventory Management:Monitor and control inventory levels.
   Place orders for supplies and ingredients as needed.
   Implement strategies to minimize waste and reduce costs.
   
4. Customer Service:Ensure excellent customer service is provided.
   Handle customer inquiries, complaints, and feedback.
   Implement strategies to enhance customer satisfaction and loyalty.
   
5. Sales and Marketing:Develop and implement sales strategies to meet revenue targets.
   Collaborate with the marketing team to promote the food stall.
   Monitor market trends and adjust the menu or pricing accordingly.
   
6. Financial Management:Manage the budget for the food stall.
   Track sales, expenses, and profits.
   Implement cost-control measures when necessary.
   
7. Menu Development:Collaborate with chefs or cooks to create and update the menu.
   Monitor the popularity of menu items and adjust offerings as needed.
   Ensure menu items meet quality and presentation standards.
   
8. Vendor and Supplier Relations:Establish and maintain relationships with suppliers and vendors.
   Negotiate terms and prices for goods and services.
   Ensure timely delivery of supplies.
   
9. Health and Safety Compliance:Ensure compliance with local health and safety regulations.
   Implement and enforce proper food handling and sanitation practices.
   Conduct regular safety inspections.
   
10. Reporting:Prepare and submit regular reports to upper management.
    Provide insights and recommendations for improvement.
    Monitor key performance indicators.
    
11. Crisis Management:Develop and implement contingency plans for emergencies.
    Handle unexpected issues such as equipment failures or staff shortages.
    
12. Quality Control:Ensure the quality and consistency of food and service.
    Address any issues related to food quality promptly.
    

Job Highlights

• Basic + Commissions + Incentives up to $6K
• Career Progression Opportunities
• Attractive Staff Benefit & Work Life Balance

Workplace at Downtown Line:

Rochor MRT, Jalan Besar MRT, Chinatown MRT

Working Days & Hours (5.5 days work week)

• Monday to Friday 10:30am - 7:30pm
• Sat or Sun 10:30am - 4pm
• 1.5 rest day(s) per week will be based on schedule

Job Description

• Test-Qualified Manager shall be deemed managing an approved place of business.
• Conduct training such as ensuring the staff are given adequate training on laws relating to the moneylending industry.
• Managing Daily operations of the the outlet.
• Such duties include review of loan document and moneylending procedures to ensure all relevant moneylending laws are compiled with.
• To handle all the enquiries from the relevant authorities such as Minlaw
• To keep up to date all the internal procedures and policies.
• To oversee the sales and profitability and report to the higher management.
• To ensure the team hit the KPI set by the management.
• To ensure submission of quarterly submission, half yearly submission and submission of license renewal.
• Maintain and enhance the retail outlet.
• Conduct due-diligence and approval for customer loan.
• Strategic planning for marketing to increase the sales.

Employee Benefits:

• Medical Reimbursement
• Dental Care
• Vision Care
• Birthday Treat
• 16 days of Annual Leave

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our goal.

In FY24 we established the Sales Enablement & Operations (SE&O) Asia regional function with the objective of engineering scale and consistency across Sales Operations, Sales Enablement, Go-To-Market and to-customer Marketing.

The SE&O Asia team plays an essential role translating Microsoft’s commercial strategy, executing a regional plan and driving operational excellence through the prism of enabling consistency, agility, and accountability in Asia. We do this by enabling cross-functional insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

Do you have passionate Business Applications product knowledge with strong capabilities to deliver programs to accelerate customer and partners sales and platform adoption?

Are you passionate about Small & Medium (SMC) Businesses in Asia? Are you an experienced individual contributor in Sales Enablement or GTM Manager? Do Are you able to translate cloud services strategy and objectives into clear, discrete, and executable plans for your market? Can you collaborate to build an integrated business plan for sales, marketing, partners, and customer engineering disciplines? Do you love to work across multiple stakeholders to ensure that we orchestrate to deliver the best customer and partner experience possible? Are you excited about landing these plans to realize revenue, growth, share and strategic market outcomes? If this kind of role excites you, read on!

Responsibilities

Key Outcomes

Go-to-Market (GTM) Strategy, Planning, and Delivery

• Drives regional rigor for the responsible Business Applications Cloud Solution Area (CSA) in definition and orchestration of the SMC strategic go-to-market plans inclusive of marketing, field, consulting, customer success, and partner functions that support the One Microsoft approach to overall business strategy and execution.
  
• Influences and impacts SMC Sales Enablement strategy at the regional level.
  
  
• Enables collaboration across relevant partners and stakeholders across the region and leverages expertise in cross-product/aggregate business metrics to drive insights and impact go-to-market strategy and delivery.
  
• Aligns and monitors cross-solution investment impact and growth opportunities across regional partner ecosystem.
  
• Builds and lands short- and long-term growth plans. In partnership with regional GTM & SMC Leadershiop.
• Facilitates and drives engagement across a complex stakeholder map to drive the product marketing growth strategy and drives impact through correction of error initiatives as required.
  
• Advises and enables functional teams in understanding and executing market strategy and customer segmentation strategy plans.
• Unblocks engineering and product roadmap challenges and leverages regular connections with regional and WW teams to drive new growth opportunities in Asian markets.
• Partners with the regional CMO to identify localisation opportunities and scale through digital marketing for fast growth opportiunties, supports marketing as required for in-country flagship events.
• Demonstrates extensive product awareness and can act as the evangelist for Sales Enablement and external events as required for the SMC customers and partners.

Business Management

• Develops and executes business strategy and tracks the efficacy of plans across the business to drive sustainable growth within and beyond the boundaries of the fiscal year.
• Accepts accountability for revenue, scorecard metrics, and key performance indicators (KPIs) for the business.
• Identifies strategic priorities and drives alignment across the business to enable the team/stakeholders to deliver against priorities.
• Partners with relevant senior leadership team(s) to ensure alignment with Regional goals and drive business priorities (either end to end or within the context of a business).
• Actively leads and engages with all stakeholders across the Region for OneMicrosoft orchestration.
• Participates in the rhythm of the business cadence and metrics to gather feedback and enable field performance.
• Participates in connections with MCAPS Core (e.g., Microsoft Customer & Partner Solutions) to execute strategic planning.
• Acts as a representative from the field for the responsible CSA, sharing insights back to the business on execution, performance, and trends within the Region, and anticipates changing priorities. Consolidates insights to succinctly summarize the business for senior leadership.
• Utilizes insights on key aspects of the business and rigor of execution to drive business performance in the field, and contributes to the development of programs and tools to drive sales and marketing performance within or across areas/subsidiaries.
• Drives results and impact without significant support.

Sales Enablement

• Ensures CSA Leads and field communities have the leadership and enablement needed to run the business locally.
• Activates Solution Plays through MCEM and accelerates stage progression through targeted programs and investments.
• Serves as an orchestrator between the corporate and the Region, and ensures field and corporate leadership are aligned on business results and actions to take
• Equip channels and SMC sellers with the knowledge and resources to sell.
• Strategically activates the partner ecosystem in partnership with GPS GTM (Global Partner Solutions) to enable and drive results.
• Identifies failure points and orchestrates resources to mitigate.

Qualifications

Required/Minimum Qualifications :

• 8+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience.

Additional or Preferred Qualifications:

• 8+ years experience managing and expanding a product/solution portfolio and driving demand generation and pipeline acceleration within a complex (e.g., multinational or matrixed) organization.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager/ Wholesale trade manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to work on weekend and public holiday

Effectively partake in the activities under client onboarding, KYC/AML, client database management and other administrations tasks for Singapore and Asia Desk- Bahrain as follows:

· Client on-boarding, including customer due diligence, sanctions, KYC/AML and FCC Compliance processes and maintenance/renewals as well as timely off-boarding of clients.

· Contacting and liaising with client regarding on-boarding process, required documents and any other matter on customer due diligence.

· Conducting appropriate searches through the system records, existing document repositories and publicly available information to complete due diligence as per the procedures set up by Group Compliance

· Completion of account opening documentation and any change requests, liaising with Legal, Credit, Operations as appropriate.

· Management of all clients database, to ensure clients information are updated and according to as per the procedures set up by Group Compliance.

· Tracking and monitoring due date of periodic reviews and ensuring the periodic review performed in a timely manner

· Assuming the central point of contact for taking and routing Customer queries with regards of on-boarding processes, updating signatories and all due diligence matters

· Assuming the central point for corporates/FIs conducting KYC on Bank ABC Singapore

General

Assist department by:

· Performing all tasks in the capacity of a Maker.

· Assuming the role of a Custodian in the Safe Custody Management Process, as and when nominated.

· Ensuring all processes and procedures are adhered to at all times.

· Escalating risks/issues through the line manager for timely resolution.

· Assisting in the development and ongoing maintenance of an activities Dashboard.

· Serving as a central point of client interactions by handling, resolving, and escalating day-to-day customer administrative queries and complaints as appropriate by liaising with various stakeholders.

· Undertaking planned and adhoc projects.

· Punctual delivery of all returns and requested services.

· Improving processes, time to market and provide a best-in-class client experience while adhering to internal and external Client expectations.

· Developing and maintaining cordial relationships with internal as well as external customers.

· Concluding assigned training programs

Steering clear from any form of negative feedback, be it delivery or staff conduct.

Requirement

· Ability to solve problems, take decisions or escalate to higher levels (as appropriate) and get along with people amicably.

· Good understanding of Wholesale banking products.

· Good knowledge and understanding of KYC, AML and Operations management.

· Ability to understand monitoring requirements.

· Fair working knowledge of Credit Documentation, Syndicated Loan Structures, Commercial Contracts, Trade Finance, Credit Risk and Banking terminology including standard loan covenants.

· Solid computer skills with capability to use spreadsheets, graphic and presentation packages to review and create professional materials.

· Be able to articulate complex processes into simple and easy-to-understand procedure.

· Identify, plan and execute projects through to fruition.

Fluent in written and spoken English and Chinese language to comprehend, interpret and spread Chinese financials into internal spreadsheets

· Degree level qualification in banking, finance, accountancy or business administration from a good university

· 5 - 7 years working experience in a similar function, credit or audit with a large regional or global financial institution (an added advantage)