Job Responsibilities

-Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Requirements:

- Minimum 2 years of relevant experience in the F&B industry

- Preferably with good knowledge in MS Office and operating of the POS machine

- Good leadership and organization skills

- Strong interpersonal and communication skills

- Able to meet tight deadlines and attend to emergencies after work hours

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

1. Manage sales and marketing team and ensure that all the team job scope are being performed;

2. ⁠Manage and oversee the sales and marketing team duties and responsibilities;

3. ⁠Prepare daily meeting with the team to monitor and keep updated about the job status, job outstanding, Client feedbacks and etc.;

4. Prepare quotations, proposals, attend site visits;

5. Sales enquiries, meet the clients, and do follow ups to all quotations and proposals submitted to clients;

6. Liaise with principal clients and suppliers from overseas;

7. Improves products/services offers of the Company by doing market research and propose new products/services development and perform innovative future action plans;

8. Responsible to all Adhoc duties requirement from Sales and Marketing Department;

9. Report to Director and submit monthly reports and other required documents;

10. Oversee all incoming and outgoing enquiries direct/indirect and ensure that each one is handled in a proper, professionalism and efficient manner;

11. Prepare and submit project claims as per submission schedules;

12. Any other Adhoc duties assigned by Manager/Director;

General Manager

Strategic Leadership:

• Develop and execute a comprehensive business strategy to achieve the company's goals and objectives.
• Lead the development and implementation of long-term business plans.

Industry Expertise:

• Leverage a broad network of contacts within the maritime industry to establish and strengthen partnerships.
• Stay informed about industry trends, market dynamics, and competitor activities.

Financial Management:

• Drive financial performance through effective budgeting, cost management, and revenue generation strategies.
• Monitor key financial metrics and implement corrective actions as needed.

Operational Oversight:

• Provide effective leadership to all functional areas of the company, including marketing, technology, customer service, and operations.
• Ensure operational efficiency and excellence across the organization.

Team Development:

• Build and lead a high-performing executive team.
• Foster a positive and collaborative work culture that encourages innovation and creativity.

Customer Focus:

• Champion a customer-centric approach, ensuring the delivery of exceptional service and experiences.
• Implement initiatives to enhance customer satisfaction and loyalty.

Regulatory Compliance:

• Ensure compliance with industry regulations and legal requirements.
• Mitigate risks and proactively address any legal or compliance issues.

Brand Management:

• Enhance and protect the company's brand reputation.
• Develop and execute marketing strategies to promote the agency's services.

Qualifications:

• Proven track record of successful leadership in the maritime or port agency industry.
• Extensive network and relationships within the maritime sector.
• Strong financial acumen and experience in managing P&L.
• Excellent strategic thinking and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to lead and inspire a diverse team.
• Bachelor's degree in business management, or a related field; advanced degree preferred.

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within Intermediate Long Term Care and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between company and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of Population Health strategies and regional health plan

Requirements

• Min Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monthly Base Salary: Up to SGD 5,000 per month
• Work Location: MacPherson, Singapore

Key Responsibilities:

• Monitor, review, consolidate, and analyze sales performance of product categories to maximize sales and manage inventory efficiently.
• Complete assortment analytics to develop seasonal category strategies and assortment plans as directed by the Merchandising Manager.
• Monitor and analyze sales, stock levels, months to clear, and stock aging to make appropriate recommendations at both the individual SKU and brand levels.
• Achieve key performance metrics for product categories.
• Plan and monitor purchases in alignment with regional guidelines.
• Maintain appropriate and effective merchandising standards, including replenishment, consolidation, and proper SKU count in stores.
• Monitor market competition and purchases to date vs. target purchases to proactively suggest and initiate corrective actions.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

You will need: -

• Educational Background: Diploma/Degree in Retail/Fashion/Business or equivalent.
• Experience: Minimum of 5 years in a similar managerial position in the fashion apparel/footwear industry.
• Technical Skills: Strong analytical skills, proficiency in Microsoft Excel, and ability to work in a fast-paced environment.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 3am/4am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

• Delegate responsibilities and supervise business operations.
• Resolve conflicts or complaints from customers and employees.
• Analyze information and processes and develop more effective or efficient processes and strategies.
• Establish and achieve business and profit objectives.
• Generate reports and present information to upper-level managers or other parties.

This second-line role reports to the Chief Risk Officer / Head of Operational Risk.

Job Description

• Support the CRO / Head of Operational Risk to develop, implement and maintain the framework (policies and procedures, templates) for Operational Risk Management (ORM) with underlying sub-risk types and monitor the adequacy of the framework. Examples of ORM sub-risk types include business resiliency, technology, third-party and outsourcing environmental, and new product.
• Act as subject matter expert and advice on the implementation of the ORM framework including risk assessments, due diligence assessments and policy dispensations.
• Initiate and oversee risk and control activities such as business process mapping, risk and control self-assessment ("RSA") and Business Continuity Management ("BCM")
• Conduct risk assessments of technologies or processes where required, e.g. Business Impact Analysis ("BIA"), third-party and outsourcing due diligence, new product etc.
• Facilitate the risk acceptance process that evaluates risk and compensating controls, identifies risk owners set conditions on risk acceptance and obtains approval.
• Monitor new regulatory requirements and conduct gap analysis against new regulations/ guidelines and the ORM framework to ensure compliance.
• Assign and communicate the responsibilities and authorities of relevant roles.
• Develop and provide training for employees to promote ris awareness and ensure relevant employees are trained on OR policies and sub-risk types.
• Define and propose risk management metrics (e.g. key risk indicator/ key control indicator) to monitor the risk and control environment; and periodically report to the risk
• support senior management in risk oversight and governance.
• Monitor that employees/ personnel and service providers implement controls that achieve the ORM's objectives and is sustainable, including the appropriateness and efficient processes for identifying, managing, and controlling ORM risks.
• Monitor and provide oversight on issues and remediations.
• Identify and report high risk, emerging risk trends and key issues to risk committees.
• Design, implement and maintain risk management tools.
• Support internal and external audit/ assessment engagements.

Requirements

• Bachelor's degree in related domains.
• 10+ years of experience in Ops Risk Management or audit and compliance in operational areas preferably within the financial industry.
• Familiar with operational risk regulatory and legislative requirements (e.g., Guidelines on Risk Management Practices, Business Continuity Management Guidelines and Outsourcing, Banking Secrecy Act, Personal Data Protection Act) and industry standards (e.g., ITIL, SANS, NIST, ISO 27001/2)

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Retail Assistant Manager / Manager

Responsibilities:

- Responsible for smooth and efficient running of the daily operations
- Responding to feedback and customer complaints
- Achieve profitability through exercising cost control
- Manage restaurant liability through human resource standards, safety and security
- Maintaining high standards of quality control and restaurant’s hygiene
- Training and developing staff
- Managing staff and providing feedback
- Role model the standards of performance, appearance and behaviour at all times
- Responsible for team motivating and forging a performance driven team
- Manpower planning
- Responsible for monthly inventory submission
- Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc).
- Collection of customer feedback.
- Ensuring sufficient stocks for daily operations.
- Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

- Minimum 5 years of experience in F&B (Assistant Manager)
- Experience in running a Japanese concept pubs/ bars will be an advantage
- Knowledge of bar inventory management
- Energetic, able to work in a fast paced environment
- Great leadership, interpersonal, and communication skills.
- Service and result oriented, good team player.

IT Department Manager, his responsible for overseeing IT personnel and daily operations within the IT department,his duties include:

• Creating job posts, interviewing and hiring qualified candidates.
• Relaying information between upper management and department employees.
• Managing the department budget.
• Conducting routine evaluations of network and data security.
• Locating and seizing chances to enhance and update software and systems.
• Creating and implementing the organization’s IT policy and best practice manuals.
• Creating workshops and training programmes for staff.
• Performing routine system audits.
• Running routine system operations reports and sharing them with top employees.
• Salary : SGD7,000-SGD12,000 depending on experiences
• 5.5 Working days , but need Overtime working .

We are currently seeking a dedicated and experienced WSH Manager to join our team. In this role, you will play a crucial part in upholding the company's HSE policies and meeting project-specific requirements. We are looking for a candidate who is enthusiastic about taking on challenges and contributing to mutual growth with the company.

Job Description

• Develop, implement, maintain and improve Workplace Safety and Health Management System (WSHMS) and risk management (RM) plans
• Lead daily Toolbox meeting, safety meetings, safety inspections, safety training and all other initiatives or activities to maintain a high level of safety at worksite
• Ensure compliance and practice of Company QEHS Management System for the
• project
• Advice to our employees reasonably practicable measures to eliminate any foreseeable risk to any person who is at work in that workplace or may be affected by the occupier’s undertaking in the workplace
• Manage incidents; investigations, recommend corrective actions and follow-up on the implementations and effectiveness of actions taken
• Liaise and communicate well with site operations staffs, project managers, contractors and third parties on all safety and health issues
• Ensure that all statutory regulations, code of practice and company’s EHS rules and regulations are implemented and complied with at the project site
• Conduct regular inspection and audits on the EHS provisions on site
• Any ad-hoc duties as assigned

Requirement

• At least 3 years WSH experience in construction industry
• Specialist Diploma / Degree in Environmental, Health, and Safety related qualifications
• Registered MOM Workplace Safety and Health Officer
• NEA registered Environmental Control Officer (ECO)
• Certified Fire Safety Manager (preferred)
• Familiar with ISO 45001, ISO 14001
• Strong competencies in results orientation, adaptability, effective intelligence, leadership, and teamwork.
• Able to work 6 days a week

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

BASIC FUNCTION

Assist the Head of Securities Marketing in BDO SGB Treasury in the day-to-day overall activities related to Investment Accounts for the Regulated Activities under the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA) to achieve its overall objectives and targets.

DUTIES AND RESPONSIBILITIES

1. Develop and maintain client relationships to build market share and enhance client asset size over time. Achieve annual revenue targets and objectives.

2. Handle client’s request and instruction directly, including trade processing and inquiries on operational issues.

3. Calls the clients to confirm the client’s orders stated in the Letter of Instruction(LOI) over a SGB recorded line.

4. Assist customers of the BDO SG Branch in the investment account opening application by providing necessary guidance, disclosures and explanations to them;

5. Assist in the categorization of customers (e.g. professional investors, customers with / without derivative knowledge, etc.) by obtaining the necessary documentary proofs and confirmations from the customers;

6. Conduct the investment product selling process upon receiving order instructions from customers;

7. Explain the investment product features, risks, fees and charges, and other sales-related information to the customer;

8. Perform suitability assessment to identify Unsuitable Products (as defined below) (which are disallowed for sale) or Mismatch Products (which require approval from management prior to execution of the order instruction);

9. Conduct other selling process as regulated by the policy and procedures and obtain the required acknowledgement and confirmations from customers during the investment product selling process to satisfy the disclosure requirements.

10. Keep updated on market trends, different investment products and services, and give input for new product development by being aware of clients’ investment needs.

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

Assistant Manager HRBP

Our client is one of the leading tertiary institutions in Singapore.

Responsibilities

Operational Excellence and Support

• Engage in manpower planning and projection and work with Finance and Heads on manpower projections, budget and costings
• Plan and manage search/appointment, re-appointment, post retirement re-employment for various tracks, including tenured, tenure-track, lecturer track, faculty associate, adjunct and visiting
• Work with HR and Leaders in seeking approvals on leadership appointments and re-appointment
• Plan and manage Promotion and Tenure (PT) and Educator-Track & Practice-Track Promotion Exercise
• Assist in planning and implementing performance appraisal exercise, seek inputs from HRBP and ACF on the plan and co-facilitate with HRBP the Performance Review Board (PRB) meeting
• Support in the conceptualization and implementation of development initiatives such as mentorship programme
• Support Chair and ACF in building a nurturing, positive, performance based and forward-looking school culture and professional best practices
• Arrange for campus visit/research seminar and student lecture/interviews; arranging candidates’ accommodation and schedules for campus visits, and assisting in reimbursement
• Assist Cluster Lead/HRBP on disciplinary or grievances matters
• Support Chair, ACF and HRBP in preparing various reports on HR matters, analyzing and identifying issues and providing recommendations

HR Policies, Processes and Systems

• Assist HRBP and partner with fellow HR Team members across Schools in driving development, standardisation and improvement of HR related processes, standard operation procedures (SOPs), and systems, with the objective of achieving operational efficiency & effectiveness, compliance with regulations and policies, and service excellence
• Educate employees on policy/system changes and implications, as well as understand and gather their feedback and input

HR Partnership

• Assist HRBP in partnering and supporting stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as employee engagement surveys, people development programs, change management plans, performance management and promotional exercises etc.

Requirements

• Degree with minimum 3-5 years of relevant HR working experience
• Able to multi-task and prioritize effectively with outstanding attention to details
• Strong planning, organizational and analytical skills
• Excellent communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)
• Good knowledge of Employment Act and Labour Laws would be advantageous
• Comfortable operating in a matrix structure and in a constantly changing environment

Location: West

If you are interested, apply today.

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Chew Chia Ning, Reg No: R1657483) if you feel there is a fit with your experience and interest. You may also forward this interesting opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

Kindly indicate your current/last salary details and your notice period

PeopleSearch Pte Ltd

EA License No: 16S8057

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Job Descriptions

• First point of contact at Lobby upon arrival and departure, and to ensure that VIP is being attended.
• Attend to the guests' special occasion such as wedding anniversary and birthday, and arrange the necessary amenities according to the departmental procedures.
• Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel.
• Respond to guests feedback promptly.
• Co-ordinate with Housekeeping, Engineering to ensure that all rooms are in good condition for guests stay.
• Understand and able to execute all Front Office standard operating procedures.
• Ensure information are properly communicated to subordinates and peers through briefing and other means.
• Perform as shift leader when required.
• Be fully conversant with hotel emergency response plan and procedures.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shift and any day, including weekends and public holidays.
• High attention to details.
• Ability to multi-task and work efficiently in a fast paced environment.

Job Description:

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to maintain and increase the Hotel’s service consistently
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Requirements:

• Minimum 3 years of relevant experience in hotel front office with a management role
• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example

Job Description:

• Ensure brand alignment and consistencies in company collaterals.
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output.
• Provide support in the compilation of tender proposals with the business development team.
• Write design stories, executive profiles, testimonials, case studies and press releases.
• Produce content for DB&B’s website and social media channels.
• Prepare for design award’s calendar and submissions.
• Work with photographers or videographers to document completed projects.
• Update project track records and portfolio
• Organise internal events.
• Monitor and analyse digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation.

Requirements:

• Degree in Marketing, Mass Communications, Business or related fields
• 3 to 5 years marketing (including digital marketing) and communications experience in a related industry.
• Proven business communication and writing skills, and excellent presentation skills.
• Bilingual proficiency in English and Mandarin
• Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints.
• Strong attention to detail
• Strategic thinker with the ability to confidently communicate ideas and present to senior executives.
• Innovative and creative thinker
• Excellent leadership skills
• Independent and able to work in a fast-paced environment.
• Excellent interpersonal skills