Total 5,315 it specialist job vacancies in Others category in Singapore

• 5-days/week
• Experience in Terminals Safety is preferred
• Best remuneration package in the industry

Our client is a Oil & Gas major and has a strong presence globally. They are looking to fill the role of Safety Specialist (O&G Terminal)

JOB RESPONSIBILITIES:

• Create and execute HSSE (Health, Safety, Security, and Environmental) strategies and develop safety philosophies for all processes.
• Direct and engage in safety audits and inspections to ensure adherence to standards and identify areas for improvement.
• Oversee the sustainability report and ensure prompt resolution of all identified issues and recommendations.
• Offer specialized advice on Health, Safety, Security, and Environmental matters and spearhead risk assessments.
• Effectively manage and resolve action plans, incidents, and inspection findings.
• Maintain close communication with government agencies to ensure compliance with regulations.
• Organize and lead drills and exercises at terminals to improve readiness and response.
• Ensure accurate documentation and maintenance of all HSSE-related records.

JOB REQUIREMENTS:

• Degree or Diploma in Health and Safety Engineering.
• Registered Workplace Health and Safety Officer.
• Fire Safety Manager certification is preferred.
• Minimum of 5 years of experience in the Oil and Gas industry.
• Strong knowledge of Oil and Gas process facilities.
• Demonstrated leadership potential with proactive communication skills.
• Thorough understanding of HSSE and local regulatory requirements.
• Exceptional problem-solving skills with the ability to work independently.
• Willingness to travel and work across different sites.
• Proficient in Mandarin to effectively communicate with Mandarin-speaking counterparts.

OTHER INFORMATION:

• Location: depending on Project
• Working days: 5 Days
• Salary: Up to $8K / Negotiable and Bonus (salary will be commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you believe that YOU HAVE WHAT IT TAKES and wants to challenge yourself, we would like to hear from you.

Simply submit your application with your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No.: R1875905)(BEP) by clicking the ‘Apply link’ /

or call your friendly Consultant, David, at 6590 9958 or 9271 7510 for a confidential discussion. I will be glad to assist you!

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description:

• Analyse process workflows and apply process improvement techniques
• Gather business requirements from process owners and map work processes for various functions/departments
• Conduct process assessments to identify suitable use cases for RPA or automation using technology or available tools
• Create process documentation i.e. scorecard, process definition, solution design and user document
• Design, test and implement solutions as per the delivery lifecycle
• Troubleshoot reported errors, identify root cause and provide timely resolution
• Identify best practices and continuous improvement in RPA solutions
• Conduct RPA, automation related training

Job Requirements:

• Minimum 1-year working experience in RPA implementation using UiPath or similar technology
• Experience in UiPath Orchestrator will be an advantage
• Experience in process analysis and process improvement techniques
• Hands-on experience with at least one programming language (C#, Python, Java etc.)

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Digital Transformation:

• Leverage IT expertise to support marketing automation, data analytics, and customer relationship management (CRM) systems.
• Drive digital transformation initiatives to integrate IT infrastructure with marketing technologies (e.g., analytics, marketing platforms).

Data Security & Compliance in Marketing:

• Ensure marketing operations comply with data protection laws (e.g., GDPR) and maintain customer privacy.
• Collaborate with the IT team to ensure marketing platforms and customer data are securely managed.

Collaborative Leadership:

• Work with cross-functional teams, including sales, product, and finance, to align marketing and IT objectives.
• Lead the integration of digital tools and IT solutions to support business growth and marketing efficiency.

Qualifications:

• Bachelor’s degree in Information Technology, Marketing, Business, or a related field.
• Relevant certifications in IT and marketing are a plus.
• 5+ years of combined experience in IT operations and marketing roles.
• Proven ability to manage IT infrastructure and marketing campaigns simultaneously.
• Experience in team leadership and cross-functional collaboration.

Addcel has been delivering deep value to clients across Pharmaceutical, Data Centers, Semi-con and Oil & Gas industries since 2010.

Specialising in Design & Building of utility systems, prefabrication/ DFMA works, facility & plant maintenance and construction implementation, we take pride and passion in all that we do.

Your Responsibilities

To carry out day-to-day IT requirements and to support the business' operations and administrative matters.

IT Support:

• Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Assist in managing IT assets, including inventory tracking and procurement of hardware/software.
• Collaborate with HR for new hire and exit staff IT processes, including paperwork, archive emails, office setup and etc.
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution.
• Handle a hardware warranty claim and replacement

System Maintenance and Monitoring:

• Conduct routine maintenance tasks such as system updates, patches, and backups to ensure system reliability and security.
• Monitor network performance and address any issues to minimize downtime and optimize efficiency.
• Implement security measures to safeguard company data and systems against cyber threats.

Operational & Administrative Support:

• Provide administrative support as needed, including documentation, scheduling, and data entry.

Documentation and Reporting:

• Maintain accurate records of IT assets, software licenses, and service agreements.
• Document troubleshooting procedures and solutions to build a knowledge base for future reference.

Training and Knowledge Sharing:

• Conduct training sessions for end-users on IT tools, software applications, and best practices.
• Share technical knowledge and expertise with colleagues to foster a culture of continuous learning and improvement.

The ideal candidate for the role will possess:

• Computer Science, Information Technology or related disciplines
• At least 2 years of proven experience providing level 2 support to users
• Ability to troubleshoot and solve the IT-related issues
• Experience in supporting Microsoft product like Office365, Outlook, etc is preferable
• Have good knowledge on firewall preferable

Addcel has been delivering deep value to clients across Pharmaceutical, Data Centers, Semi-con and Oil & Gas industries since 2010.

Specialising in Design & Building of utility systems, prefabrication/ DFMA works, facility & plant maintenance and construction implementation, we take pride and passion in all that we do.

Your Responsibilities

To carry out day-to-day IT requirements and to support the business' operations and administrative matters.

IT Support:

• Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Assist in managing IT assets, including inventory tracking and procurement of hardware/software.
• Collaborate with HR for new hire and exit staff IT processes, including paperwork, archive emails, office setup and etc.
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution.
• Handle a hardware warranty claim and replacement

System Maintenance and Monitoring:

• Conduct routine maintenance tasks such as system updates, patches, and backups to ensure system reliability and security.
• Monitor network performance and address any issues to minimize downtime and optimize efficiency.
• Implement security measures to safeguard company data and systems against cyber threats.

Operational & Administrative Support:

• Provide administrative support as needed, including documentation, scheduling, and data entry.

Documentation and Reporting:

• Maintain accurate records of IT assets, software licenses, and service agreements.
• Document troubleshooting procedures and solutions to build a knowledge base for future reference.

Training and Knowledge Sharing:

• Conduct training sessions for end-users on IT tools, software applications, and best practices.
• Share technical knowledge and expertise with colleagues to foster a culture of continuous learning and improvement.

The ideal candidate for the role will possess:

• Computer Science, Information Technology or related disciplines
• At least 2 years of proven experience providing level 2 support to users
• Ability to troubleshoot and solve the IT-related issues
• Experience in supporting Microsoft product like Office365, Outlook, etc is preferable
• Have good knowledge on firewall preferable

Position Overview: The role is responsible for overseeing and managing the planning, execution, and delivery of IT projects within an organization. They collaborate with various stakeholders, including business leaders, developers, system administrators, and end-users to ensure that projects are completed on time, within budget, and according to the defined scope and quality standards. The Senior Executive, IT Projects plays a crucial role in aligning technology initiatives with business goals and ensuring efficient and effective project execution.

Key Responsibilities:

1. Project Planning and Scope Definition:

• Define project objectives, deliverables, and scope in collaboration with stakeholders.
• Create comprehensive project plans, including timelines, resource requirements, and dependencies.
• Identify and manage potential risks and issues and develop contingency plans.

2. Resource Management:

• Coordinate with various teams and departments to ensure resource availability and allocation.
• Monitor resource utilization and make adjustments as necessary to optimize project outcomes.

3. Project Execution and Monitoring:

• Monitor project progress, ensuring adherence to project plans and timelines.
• Conduct regular project status meetings, communicate updates to stakeholders, and address any concerns or issues.

4. Stakeholder Management:

• Collaborate with stakeholders to understand project objectives and expectations.
• Establish and maintain strong relationships with key stakeholders.
• Communicate project progress, risks, and issues in a clear and timely manner.

5. Quality Assurance:

• Conduct thorough testing and validation of project outputs to ensure functionality, reliability, and user satisfaction.
• Monitor and report on project performance metrics, identifying areas for improvement and implementing corrective actions.

6. Change Management:

• Coordinate with stakeholders to communicate and manage change effectively.
• Anticipate and address potential resistance to change and proactively mitigate risks.

7. Project Documentation and Reporting:

• Maintain accurate and up-to-date project documentation, including project plans, status reports, and other relevant records.
• Prepare and present regular project reports to stakeholders, highlighting key achievements, risks, and recommendations.

8. Support:

• Respond to end-user requests for technical assistance via phone, email, or in-person.
• Provide step-by-step instructions and guidance to users on problem resolution.
• Escalate complex issues to appropriate IT teams or external vendors, as needed.

Job Requirements:

• Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Good understanding of project management methodologies and best practices, particularly in Agile Scrum
• Excellent organizational, communication, and leadership skills.
• Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Strong problem-solving and decision-making abilities.

Position Overview: The role is responsible for overseeing and managing the planning, execution, and delivery of IT projects within an organization. They collaborate with various stakeholders, including business leaders, developers, system administrators, and end-users to ensure that projects are completed on time, within budget, and according to the defined scope and quality standards. The Senior Executive, IT Projects plays a crucial role in aligning technology initiatives with business goals and ensuring efficient and effective project execution.

Key Responsibilities:

1. Project Planning and Scope Definition:

• Define project objectives, deliverables, and scope in collaboration with stakeholders.
• Create comprehensive project plans, including timelines, resource requirements, and dependencies.
• Identify and manage potential risks and issues and develop contingency plans.

2. Resource Management:

• Coordinate with various teams and departments to ensure resource availability and allocation.
• Monitor resource utilization and make adjustments as necessary to optimize project outcomes.

3. Project Execution and Monitoring:

• Monitor project progress, ensuring adherence to project plans and timelines.
• Conduct regular project status meetings, communicate updates to stakeholders, and address any concerns or issues.

4. Stakeholder Management:

• Collaborate with stakeholders to understand project objectives and expectations.
• Establish and maintain strong relationships with key stakeholders.
• Communicate project progress, risks, and issues in a clear and timely manner.

5. Quality Assurance:

• Conduct thorough testing and validation of project outputs to ensure functionality, reliability, and user satisfaction.
• Monitor and report on project performance metrics, identifying areas for improvement and implementing corrective actions.

6. Change Management:

• Coordinate with stakeholders to communicate and manage change effectively.
• Anticipate and address potential resistance to change and proactively mitigate risks.

7. Project Documentation and Reporting:

• Maintain accurate and up-to-date project documentation, including project plans, status reports, and other relevant records.
• Prepare and present regular project reports to stakeholders, highlighting key achievements, risks, and recommendations.

8. Support:

• Respond to end-user requests for technical assistance via phone, email, or in-person.
• Provide step-by-step instructions and guidance to users on problem resolution.
• Escalate complex issues to appropriate IT teams or external vendors, as needed.

Job Requirements:

• Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Good understanding of project management methodologies and best practices, particularly in Agile Scrum
• Excellent organizational, communication, and leadership skills.
• Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Strong problem-solving and decision-making abilities.

About BCS

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository, etc.

Position Summary

The IT Vendor Management Lead will be responsible for overall vendor management, including but not limited to vendor contracting and cost management, performance management (e.g., KPIs and SLAs tracking, risk and compliance management in line with regulatory and legal requirements, and continuous improvement), and risk management (e.g., due diligence).

Key Responsibilities

· Oversee IT vendor management and manages risks associated with IT vendors

· Manage contracting processes and costs, ensuring all vendor agreements align with BCS’s focus, budget, and regulatory requirements

· Track and analyse vendor performance against defined KPIs and SLAs, ensuring vendors fulfil performance standards; conduct period review and proactive improvement of KPIs and SLAs

· Ensure all vendor activities comply with regulatory and legal requirements, conducting regular audits and assessments to mitigate risks

· Drive initiatives for continuous improvement in vendor management processes, enhancing efficiency and effectiveness

· Maintain strong relationships with vendors, acting as the primary point of contact to address any issues and foster collaborative partnerships

· Conduct thorough due diligence on potential vendors to ensure they meet BCS’s standards for reliability, security, and compliance

· Prepare and present detailed reports on vendor performance, risks, and compliance to senior management and other stakeholders

· Collaborate with internal stakeholders, including Technology division, NETS’s shared services in Finance, to align vendor management standards with business objectives and requirements

Requirements

· Degree in Information Technology, Business Administration, or a related field

· Minimum 5-7 years of experience in IT vendor management, procurement, or a related area

· Proven experience in managing vendor relationships within the payments industry including vendor performance management and dispute resolution

· Strong understanding of regulatory and legal requirements related to IT vendor management

· Exhibit strong risk mindset, ensuring rigorous execution and adherence to best practices in line with BCS's role as an operator of the national critical payment infrastructure

· Excellent analytical skills with the ability to assess vendor performance, track KPIs, and develop improvement plans

· Good written and verbal communication skills

· Strong problem-solving skills with a proactive approach to identifying issues, developing solutions, and implementing changes to improve vendor management processes

• Define and implement a comprehensive programme management framework, including tools, templates, and systems, to meet cost, time, and quality objectives, and ensure adherence through regular performance measurements and corrective actions.
• Review and guide the integrated programme plan to ensure timely, cost-effective, and high-quality delivery, while setting expectations for periodic reviews, risk identification, and stakeholder communication.
• Monitor programme progress, mentor junior staff in corrective actions, build strong client relationships, manage client escalations, and make informed trade-off decisions to align deliverables with client goals.
• Manage departmental budgets, staffing, and work allocations; foster staff development through coaching and performance management; and ensure alignment with organizational goals and policies.

Requirements:

• Degree in IT or equivalent.
• At least 5 years of functional experience in SAP FICO & S/4 HANA
• Proven track record in engaging end-users and successfully implementing projects to enhance operational efficiency.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

What you'll do:

As a Trade Operations Specialist, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Reviewing letters of credit
• Wrok closely wiht banks on letters of credit including prepaetion of required docuements.
• Communicate effectively with various stakeholder
• Documenting operational procedures and preparing desk instructions
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of the Oil and Gas and shipping industry and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of Oil and Gas and shipping industry

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Summary:
The Investigation Specialist (Asia) coordinates the service delivery of our investigation projects across Asia and supports the Senior Operations Manager with management, administrative and compliance oversight.
The Investigation Specialist (Asia) ensures the highest quality in execution and maintenance of internal investigation standards. The Investigation Specialist (Asia) develops and aligns investigation standards with regulation and best practices, and collaborates with partners and vendors to conduct investigation projects, tests, business and performance reviews etc.

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Participates in decision-making and recommendations regarding the remediation of internal investigations and follow-up actions; reports on investigations to compliance and business leaders.
3. Ensure all projects and services (including non-investigation related ones) in Taiwan are conducted in a timely and professional manner and aligned with Pinkerton's Service Delivery Standards.
4. Assist the Manager with on-going client service calls.
5. Address client questions and/or concerns quickly and effectively.
6. Communicate employee performance concerns and/or status updates to the Manager.
7. Serve as the point of contact in support of clients' ongoing projects.
8. Perform various investigative, security consultative, and protection projects as assigned by the Operations Manager(s).
9. Assist with general administrative and operational functions.
10. All other duties, as assigned.

Education, Experience, and Certifications:
Bachelor's degree preferred with at least one to three years of investigation, enterprise risk management, security operations experience or IT/business management/forensic accounting experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Good analytical skills in interpreting situations/reports. Good knowledge in IT will be an added advantage.
• Good writing, communication and interpersonal skills.
• Excellent command of the Mandarin language (read/write/speak) as well as English fluency to work with our stakeholders, vendors and clients in Taiwan.
• Project management or vendor management experience.
• Meticulous and professional in stakeholder engagement; excellent communication skills are appreciated.
• Ability to handle sensitive matters with pace, ambiguity and confidentiality that comes with the nature of our business.
• Able to interact effectively at all levels and across diverse cultures.
• Able to multi-task and organize workload for effective implementation.
• Investigation, Enterprise Risk and/or Security operations experience. It is preferred if the candidate possess the PLRD Private Investigator License.
• An ideal candidate would be passionate about security risk management, investigations, security consulting, intellectual property management, crisis management and protection operations, and being a part of a premier global risk management firm.
• Able to carry out responsibilities with little or no supervision.

Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Must be able to work any shift including evenings, weekends, and holidays to ensure the successful completion of work assignments.
• Travel, as required.

Job Description

• Perform settlements of Treasury products including Money Market, FX
• Perform settlements of fixed income products including MAS Bill, US treasury, etc.
• Co-ordinate and provide effective back-office support to Treasury
• Prepare SWIFT’s outgoing messages, confirmations and payments
• Check and response to incoming messages related treasury and fixed income
• Ensure all trades and transactions are processed accurately and timely and in compliance with set procedures, controls and guidelines
• Responsible to provide operations support of Loan, Trade Finance

Requirements

• Diploma/Degree in Business, Finance or Accountancy
• Proficient in Microsoft Office applications: MS Word and MS Excel
• Knowledge on Euroclear process and Swift message type
• Able to work independently with minimal supervision and meet deadlines
• Excellent interpersonal skills, problem solving skills and a team player
• Meticulous and detailed oriented

System handling (orders etc.):

• Purchase orders maintainingin SAP based on the supply plan provided by central planning team, closely track the shipment and communicate proactively with planning for the progress

Inbound logistics execution:

• Receiving shipment track and trace report from freight forwarders and monitoring shipment arrival schedule
• Collecting shipping documents, working with customs brokers and freight forwarder to process customs declaration and drayage arrangement
• Monitoring warehouse to execute the inbound process from container receiving in warehouse to goods receiving result in WMS and SAP

Outbound logistics execution:

• Monitoring warehouse to execute outbound process from shipment departure to goods issue result in WMS and SAP
• Receiving outbound shipment track and trace report, follow up shipment status to customer end and handle customer complaint if any
• Executing keg return, collecting export related shipping documents and work with warehouse, custom brokers and freight forwarders to arrange export shipment to brewery.

Requirements:

• Possess of background in supply chain function like customer service and logistics operations
• Skills with Microsoft Office applications (Excel and PowerPoint)
• System knowledge of SAP (Business one) ERP Systems is highly preferred
• Experience and exposure to FMCG/Beer industry is a plus
• Bachelor’s degree and/or an advance education in SC planning & Logistics Operation or related field
• Preferable 2-3 years logistics or SC experience
• Proactive and positive attitude
• Can-do attitude and ability to work under pressure

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Position Summary:

Lead the Infrastructure team and take overall Ownership & Accountability for all IT Resources, Services and Deliverables within the Organization. Ensure Business continuity with consistent, cost effective operations of systems, network, processes & resources in compliance to corporate guidelines and within the agreed budget.

Job Description:

• Leadership & Strategy – Strategize, Lead and direct all activities related to IT Management - Application Management, Project Management, Solution delivery, Management and Control, Suppliers, Vendors, Contractors, Internal IT Workforce Management.
• Partnership – Work as a partner with all Internal/External stakeholders, Vendor management. Initiate, evaluate & prioritize projects and process improvements along with business stakeholders. Ensure all deliverables are focused on quality & maximum ROI
• Project & Risk Management – Manage all projects and ensure the deliverables are ON TRACK and exceeds/meets stakeholder expectations. Ensure project management principles are strictly adhered in all areas including Risk Management.
• Governance & Security – Ensure information security policies are implemented across all IT functions and strictly adhered. Conduct periodic assessment, identify gaps and ensure relevant resolution are in place and fully compliant as per audit requirement.
• People & Resource Management – Create a culture of performance and value in technology services. Establish sophisticated control mechanisms for optimum, efficient, rightful allocation & utilization of resources. Set performance goals. Conduct, Caliberate & Close staff performance appraisals as per corporate guidelines.
• Change Management & Service Excellence - Ensure solution delivered are properly tested and meet specifications and timeline from request to deployment.
• Budget Management & Cost Control – Prepare and present annual budget to Management team in accordance to corporate guidelines & instructions. Periodically review financial information to ensure all operations are within budget.

A hands-on role with minimum 5 - 6 years of experience in similar position with broad technical expertise in managing on-premise and cloud platform (preferably retail industry) & all facets of IT management & technology trends not limited to:

• Windows operating systems (Windows Active Directory domain structure, Distributed File System)
• Server & client deployment and management (including server virtualization)
• LAN configuration
• SQL database installation and support
• Wide area network management (knowledge of MPLS, Peplink & link)
• Router & switch configuration (knowledge of CISCO & Meraki an advantage)
• Wifi networking (design and deployment)
• Cloud infrastructure (AWS & Azure)
• Office 365
• DELL/EMC storage (XtremeIO & VNX)
• Data backup management (knowledge of HyperV replica, VHD, Shadowprotect, Storsimple & SQL DB an advantage)
• Disaster recovery planning
• PABX/IP Telephony
• VPN configuration
• Security and Firewall management
• IT budget preparation
• Vendor management
• Minimum Bachelor’s degree in computer science, information technology, systems engineering or a related field required
• Ability to establish working relationships with co-workers, staff and external contacts, and work effectively and professionally in a team environment
• Available to work period weekends and off-hours for on-site support requirements
• Available for rotational 24/7 on call support