• Prepare all the cost estimates for Marine/Coastal Tender Projects.
• Review upstream contract terms and identify possible risks and opportunities related to the application of contract clauses.
• Calculate quotations from specialists/sub-contractors, prepare competitive comparison for cost committee prior for negotiation and award contracts.
• Assist in negotiation of contract terms and assessment of contract proposals.
• Draft and issue contracts and agreements (between customers and the company, with Sub-Contractors and Suppliers).

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 8 years of contract management experience in Marine/Coastal Projects.
• Hands-on experience from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities

• Partner business stakeholders to understand priorities and programmes, and to effectively develop and implement communications plans and media engagement plans to drive awareness of such programmes
• Coordinate efforts with other business teams, agencies, ministries where required
• Oversee all aspects of media management work, including media briefings, materials, media pitches and interview requests, as well as talking points for speaking engagement and speeches
• Develop audience awareness for business policy, programmes and initiatives
• Work closely with various teams to harmonise plans and messaging with intended audiences

Requirements

• Background in Public relations/Communications/Journalism or a related discipline
• 5 - 8 years of relevant working experience in Journalism, Public Relations, Government Comms
• Strong project management and analytical skills, able to follow through on projects in a timely manner
• Experience working with and pitching to reporters from manpower, tech, media, business beats across media channels an advantage (but not a pre-requisite)
• Experience with managing 3rd party agencies/vendors/suppliers
• Ability to understand business units’ needs and translate these needs into impactful communications plans

#LI-IT2

Responsibilities

1. IT Support:

• Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance & contributing to the overall improvement of our IT stack
• Monitor system performance, troubleshoot issues, and optimize server resources.
  Support onboarding / off-boarding employees on corporate systems
• Install, configure, and maintain servers, operating systems, NAS and software applications.
  

1. Cybersecurity

• Lead or oversee the team in delivering exceptional services to clients across a spectrum of areas, including assurance, cybersecurity, cyber governance, technology consulting, risk management, business continuity, disaster recovery, project management, IT audit, and related advisory services.
• Conduct in-depth assessments of clients' cybersecurity infrastructures against Cyber Trustmark and Cyber Essentials criteria. Guide clients through the certification processes, ensuring all standards and criteria are satisfactorily met.
• Assess the adequacy of clients' technology implementations and IT controls, providing recommendations to mitigate identified risks.
• Develop, implement, and refine cybersecurity policies and procedures to meet certification requirements.
• Prepare comprehensive assessment reports that effectively communicate findings and actionable recommendations to clients.
• Monitor and follow up on the remediation of assessment or audit findings with clients to ensure timely resolution.
• Deliver training and support to client personnel, enhancing their understanding of cybersecurity best practices and compliance requirements.
• Stay abreast of evolving cybersecurity threats and trends, as well as updates in certification standards.
• Foster strong, enduring client relationships through exceptional service and expert advice.
  

Requirements

• Proficient in English (Oral and Written)
• Bachelor’s degree in Computer Science, Information Security, Computer Engineering, Information Systems, or related technical fields.
• A minimum of 5 years of professional work experience.
• Relevant cybersecurity certifications such as Microsoft Certified Solutions Associate (MCSA) or CompTIA Network+ are advantageous.
• Experience in IT security consulting and knowledge of the Cyber Trust and Cyber Essentials scheme are advantageous
• Strong communication skills and a client-focused approach.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline.
• Developing and maintaining long term client relationship and identifying business development opportunities.
• Coaching and developing team members to achieve technical competencies and efficient performance.

Responsibilities:

• Provide audit services to a portfolio of diversified clients
• Supervision of audit seniors and associates
• Experience in group consolidation of accounts
• Preparation of statutory financial statements in accordance with SFRS
• Review of audit schedules
• Organize audit results and highlight points for attention
• Analyse internal control system of companies, identify and recommend internal controls

Requirements:

• Candidates must possess a recognized degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent.
• At least 3 years of managerial experience.
• Good understanding of corporate governance, regulatory compliance, auditing standards and accounting principles. Strong working knowledge of SFRS/IFRS and SSA/ISA.
• Excellent communication skills to work effectively and efficiently across all levels.
• Analytical with good inter-personal skills and enjoys challenges.

If you are a team player and meet the requirements of the above position, please click "APPLY NOW" to submit a comprehensive resume addressed to ‘The Audit Partner’, stating your last drawn and expected salary.

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified.)

Responsibilities

• Assisting the Factory Manager to oversee the operations department include staff supervision, workflow and leave planning, setting up of events and maintenance of vehicles & equipments
• Responsible for product quality, maintaining excellent customer service standards
• Respond proactively,resolve and prevent all customer service situations
• Evaluate the operations and procedures and suggest improvements
• Any other related operational issues and projects as and when required

Requirements

• Diploma/Certificate in Food and Beverage
• Minimum 5 years of relevant experience
• Excellent leadership
• Ability to analyze and solve problems
• Good communication and interpersonal skills
• Maybe required to work nights, weekends, and/or holidays
• Bilingual to liaise with English and Chinese speaking associates

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description

MusArt Co-Create is a collaborative workspace catering to music and art professionals. Within our premises, we host the Kids' Philharmonic Orchestra (KPO), an exclusive orchestra for young musicians aged 6 to 17. These talented individuals have opportunities to showcase their skills through live concerts with a ticketed audience or professional livestream services facilitated by our in-house engineer and crew. MusArt Co-Create actively supports freelancers, private music, and art practitioners by providing dedicated workspaces, facilities, management support, and developmental strategies. We encourage these practitioners to establish their businesses within our dynamic space, fostering resource-sharing among diverse individuals and groups. The selected candidate for this position will also play a crucial role in operational tasks, including rehearsal preparation, maintenance of records for musical compositions and instruments, and overseeing the rental of studios and co-working spaces, among other operational responsibilities.

The Job:

• Oversee day-to-day operations, including scheduling workspace bookings
• Liaise with parents, teachers, partners and stakeholders
• Develop and implement new Standard Operating Procedures (SOPs)
• Drive new enrollment for students and music teachers through sales and marketing campaigns Manage budgets and invoicing
• Strive for outstanding customer service to cultivate lasting relationships and secure performance opportunities.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

This is a permanent position, based in Singapore, accountable for managing our offshore crew in the APAC region. The position reports to the APAC regional management team, with functional reporting to the Norwegian/Atlantic Corporate Headquarters.

Primary Purpose:

As Crewing Manager you will ensure the regional APAC Fleet and Offshore Projects are crewed with a team of highly competent and engaged Marine and Subsea Project crew. Leading a skilled team, you will ensure all offshore personnel deployed on the fleet have the required experience, qualifications, competence and medical fitness to safely deliver high quality offshore operations. Part of your existing skill set will be the leadership ability to maintain the positive, high performance and strong safety culture onboard our vessels.

Role and Responsibilities.

The Crewing Manager will:

• Lead, direct and support the Asia Pacific Crewing Team to ensure our crew travel safely, on schedule, and in accordance with the respective local government requirements in the Asian countries we operate; ensuring up to date compliance with visa, work permit, medical and flag state requirements.

• Manage, mentor and support the APAC Crewing team, including team capability development, resource planning and work allocation; ensure the team is adequately resourced and productivity is maximised to effectively meet project, client and operational needs.
• Be responsible for Subsea and Marine crew competence and capability development and ensure safe manning and compliance with STCW, the Marine Labour Convention 2006 (MLC), Charter Party, Flag state, codes and standards as applicable.
• Interface with Project Managers/Vessel Masters/Superintendents and communicate project and client crew competence requirements; training matrix; schedules and logistics needs to the Crewing Team.
• Communicate regularly with the Vessel Masters to discuss and manage all crew matters including, crew training and competence requirements, crew performance and development and to ensure and maximise crew well-being and mental health.
• Be responsible for resolving swiftly, respectfully and fairly any crew disciplinary and grievance matters.
• Oversee the recruitment of both Casual Subsea Project Crew and Marine Crew; be involved in the recruitment and selection of Senior Permanent Marine Crew.
• Ensure effective implementation and compliance of DOF’s crewing systems, processes and procedures.
• Oversee the Crewing System, ensuring that it is developed, maintained, accurate and up to date, to meet regional needs.
• Responsible for the cost control and cost optimization of the Crewing Department’s budget.
• Maintain professional and industry networks and mutually beneficial relationships with Unions across the APAC Region.

• Proven track record of success in a similar role.
• Leadership skills and substantial experience in international crewing in the Offshore Energy Sector.
• Conversant with both Maritime and Offshore Energy Industry codes and legislative requirements.
• Tertiary Qualifications are desirable, but not essential.
• The personal attributes that would support success in this role include resilience, an ability to work under pressure and with constantly changing schedules and time constraints, a leadership style that helps others to develop and perform, strong listening skills and a passion for continuous improvement.

Our Crew Manager will receive:

• Competitive salary package.
• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• Leadership development and mentorship.
• Access to our Employee Assistance Program.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below. Please note, applications without a supporting letter will not be considered.

Applications close COB Sunday 18 February 2024. Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our young and vibrant team in our expansion project.

Responsibilities:

· Manage day to day Import or Export (scheduled rotation) operations

· Planning and liaising with other departments for smooth operations

· Drive continuous improvement of our operations in line with internal protocols

· Ensure full compliance with customs and airport regulations

· Monitor and supervise team of executives

· Hands-on in full scope of airfreight operations

· Accomplish ad-hoc tasks

· Providing excellent pre- and post-customer service

· Display high level of professionalism and work ethics

Requirements:

· Knowledge in CCN/ Customs Regulations will be added advantage

· Knowledge in Valuable Cargo will be added advantage

· Experience in international movements of cargo, freight forwarding or logistics industry will be added advantage

· At least 5 year’s relevant experience

· Proficiency in Microsoft Office applications

· Good command of written and spoken English

· Strong interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

• High school diploma or GED.
• A valid cosmetology license.
• Proven experience managing a salon.
• Proficient in all microsoft office applications.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills

Job description

• Manage 3 outlets that encompass retailing of skin care products and provision of facial treatment services.
• Oversee outlet sales, operations, marketing and processes with a view to growing revenues.
• Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.
• Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.
• Maintain effective communications with management to ensure smooth and compliant operations of all outlets.
• Work closely with the outlets on the execution of sale and promotional activities.
• Handle customers' feedback/complaints, provide service recovery effectively. •
• Periodically review, maintain and update policies. Requirements: • Minimum 3 years of experience in supervising and managing retail and/or salon outlets.
• Strongly oriented to revenue and growth while maintaining strong commitment to ethical practices.
• Capable of building team spirits across various outlets, manage sales, operations and simultaneously meet customer satisfaction. •
• RWilling to attend to urgent matter during retail hours.

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holidays

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake & bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

IT Manager Job Description

The IT Manager is responsible and accountant for the smooth running of the Company’s computer systems and infrastructure within the limits of requirements, specifications, costs and timelines. The IT Manager will supervise the implementation and maintenance of the Company’s computing needs.

Job Responsibilities:

• Manage information technology and computer systems

• Plan, organize, control and evaluate IT and electronic data operations

• Design, develop, implement and coordinate systems, policies and procedures

• Ensure security of data, network access and backup systems

• Act in alignment with user needs and system functionality to contribute to organizational

policy

• Identify problematic areas and implement strategic solutions in time

• Audit systems and assess their outcomes

• Preserve assets, information security and control structures

• Handle annual budget and ensure cost effectiveness

Job Requirements:

• Entry level candidates are welcome to apply

• Diploma in Information Technology, Computer Science, MIS or similar field

• Working experience as an IT manager or relevant experience

• Excellent knowledge of technical management, information analysis and of computer

hardware/software systems

• Expertise in data centre management and data governance

• Hands-on experience with computer networks, network administration and network

installation, firewall (Fortinet/Juniper) and VPN

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Simone Sim (R23118263)

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

As a Regulatory Manager within the Personal Care and Speciality Markets Regulatory Team based in Asia, your will ensure to lead the Asian Sensient team in accordance with worldwide chemical and cosmetic regulations and standards. You will especially be involved in a global team and be sure to comply with the harmonized processes and add some inputs to continue the improvement of those processes.

You will be part of a dynamic and talented regulatory team anchored in a global regulatory organization.

This job offer is a full-time basis based in Singapore. Occasional travel to Asia is needed based on customer demand.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Lead the team in Asia:

• Manage and coach direct and indirect reports in the different Asian countries.
• Support your team in the different topics and goals that should be reached.
• Exchange with the other region to align and continue the harmonized processes.
• Prepare goals for the Asian team

Support the global team:

• Support the internal and external customers
• Define the Asian needs and support your team and the global one if necessary
• Support the submission of our finished product in China if needed
• Other duties as required.

What's in for you?

• Competitive pay.
• Career advancement opportunities.
• Opportunity to collaborate with your global colleagues
• A thorough and effective training experience during onboarding and beyond which secure a solid foundation to know understand the organization and our products

Who are we looking for?

• The position requires a University/Engineering School Degree in Chemistry, toxicology or related fields.
• Minimum 5 to 6 years in regulatory affairs supporting business within a cosmetic and/or chemical industry.
• Demonstrated interest in communication, organization and data management.
• Fluent in English.
• Regional other Asian languages can be a plus

ABOUT THE TEAM:

Sensient Personal Care and Specialties Market (PCSM) develops, produces and markets ingredients and high quality colors for personal care and cosmetics industry, as well as Specialty Colors for use in household and industrial cleaners, specialist coatings and agriculture product applications.

ABOUT SENSIENT NEW GLOBAL INNOVATION CENTER IN SINGAPORE:

Sensient new global innovation center GIC will bring together scientists and technologists from many different Sensient business units, including: Food colors and flavors – Pharmaceutical - Sensient natural ingredients – Bionutrients - Cosmetics.

With a focus on new product development and application extension, the Center will exemplify deep collaboration and cross-pollination of Sensient Groups. This will allow the teams to innovate in a broader sensory context of flavor, color, texture, sight and aroma.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

1) Willing to perform night shift work and min 2 years of night entertainment working experience

2) Capable to achieve monthly plan sales target set by company

3) Help plan monthly sales promotional strategies for our outlet

4) Required to bring in new customers to spend in our outlet

5) Maintain good relationship and update ad hoc company's promotion to our existing and potential customers

6) Responding efficiently and accurately to customers enquiries, complaints, feedback and interaction

7) Provide additional support as requested by The Management

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holidays

The Senior Manager, Communication will be responsible for planning and leading the full range of communication activities on print and digital platforms, maintaining brand integrity across initiatives, and delivering external and internal communication materials for the organisation. A content-creator, he/she will also be required to liaise with stakeholders to gain an understanding of communication requirements and formulate appropriate messaging.

You will be a member of the Communication and Partnerships Department, which is responsible for developing and implementing branding and marketing activities across traditional and digital marketing platforms to achieve strategic communication objectives, resource mobilisation, community relations and experience management. We build SLEC’s brand awareness, engagement, and brand value, by reaching out to the public and stakeholders such as elders, their family members, corporate partners, donors, churches, volunteers and our own employees.

As a senior member of the communication team, you will lead the team, synergise with other teams within the department, and collaborate with others in the organisation to bring forward the SLEC brand uniquely and positively.

Responsibilities

Marketing Communication

• Lead the rebranding efforts and contribute to developing the brand strategy and integrated brand and marketing approach.
• Be the custodian of the organisation by maintaining brand integrity across all communication and marketing initiatives.
• Ensure effective planning and execution of communications efforts across all communications channels to bring the organisation’s key messages through to target audiences.
• Co-lead impact content and campaigns for external and internal communication channels (success stories profiling, speeches, press releases, presentation materials).
• Conceptualise multi-media content such as videos or infographics to support communications initiatives.
• Track content impact outcomes across the spectrum of communication on print and online channels, to optimise content for target audiences.
• Monitor corporate aspects of the website by ensuring that services and corporate information remain relevant and updated.
• Produce corporate collaterals, including the annual report, newsletters, brochures, and print and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Support fundraising and community relations through relevant communication channels such as EDMs and digital media outlets.
• Guide team members by providing direction and helping to refine ideas and content.
• Manage brand reputational issues, formulate and execute crisis communication plan as the need arises.
• Oversee the events initiated by the department.
• Ensure quality and consistency in materials produced, and the timely reporting of required metrics.
• Day-to-day administrative tasks across the department.

Media Relations

• Develop content for a range of communication collaterals, including news releases, reports, infographics, and opinion pieces.
• Proactively engage online and mainstream media to promote and build positive awareness of SLEC.
• Lead media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Job Requirements

• Bachelor’s Degree in Mass Communication, Marketing, Journalism, Event Management, or a similar discipline.
• Minimum six years of prior experience in marketing or corporate communication, content marketing or public relations.
• Excellent writing, proofreading, and editing skills.
• Strong media engagement skills.
• Excellent verbal and written English communication skills with strong problem-solving and interpersonal skills.
• Highly organised, detail-oriented and able to set clear guidelines and deadlines.
• Comfortable managing multiple projects and competing priorities in a fast-paced environment. Self-motivated, resourceful, a good team player, with an affable personality.
• Ability to work under pressure and tight deadlines.
• Effectively bilingual (spoken) in English and Mandarin will be an added advantage.
• Strong team management and people development skills.

Roles & Responsibilities

We are looking for Senior Hair Salon Manager who has expirience more than 5 years in beauty industry.

Hairstylist experience would be great.

Directing all operational aspects including customer service, human resources, administration and sales in accordance with the Salon objectives. Providing training, coaching, development and motivation for salon personnel.

Senior Hair Salon Manager Responsibilities

• Prepares financial statements and analysis for branch
• Manages and supervises department employees; responsible for day-to-day supervision and leadership
• Assisting with customer service and satisfaction
• Marketing branch within the community to attract business

Senior Hair Salon Manager Requirements

• Able to multitask, prioritize, and manage time efficiently
• Encouraging to team and staff; able to mentor and lead
• Eager to expand branch with new accounts, clients, and businesses
• Experienced at compiling and following strict budgets
• Creative problem solver who thrives when presented with a challenge
• Able to analyze financial records and transfer data
• Assists team members when needed to accomplish branch goals
• Strong aptitude for numbers, spreadsheets, and financial reports
• Able to analyze problems and strategize for better solutions
• In-depth understanding of branch bank and its position in the industry
• Focused on customer service
• Accurate and precise attention to detail
• Excellent computer skills; experience in financial software, Microsoft Office Suite
• Exceptional knowledge of beauty industory
• Ability to manage employees, while multitasking large projects
• Pays strict attention to detail
• Excellent written and verbal communication skills