Total 76 quality assurance control job vacancies in Others category in outram park

Position Title: E-commerce Fulfilment Specialist (Retail support)
Location: Bencoleen
Working Days: Mon to Sat, 6 Days work week
Working Hours: 9am - 6pm
Salary: $2,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirement

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel

Our client is a global leading cloud infrastructure provider that leverages innovative technology - Hyperconverged infrastructure, HPC with CDI Architecture, AI/ML, Advanced Cooling - to help worldwide customers meet their needs for sophisticated data center operation

Role: Quality Technician
Duration: 6 months (May be offered perm during interview)
Location: East
Working days; 5 days Monday to Friday
Working hours:
AM shift: 7am to 3pm
PM shift: 3pm to 11pm (Shift allowance $6/day)
Night shift: 11pm to 7am (Shift allowance $17/day)
Salary: Up to $3k

Roles and Responsibilities:

• Work closely with engineer in handling defective found
• Assist in material rejection and define defective material flow
• Work with supplier on the root causes or FA report
• Monitor and keep track of all material rejection
• Assist in Kaizen activities and ISO activities

Requirements:

• Nitec / Diploma in quality or engineering with at least 1-3 years of working experience in Server & Rack manufacturing environment
• Able to work independently and a team-player as well
• Good knowledge in handling RMA process, IPQC in server & rack production
• Relationship oriented and self-motivated to achieve target
• Good communication skills, interpersonal skills and presentation skills
• Knowledge of SAP is advantage

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/9199

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

ROLES & RESPONSIBILITIES

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

REQUIREMENT /QUALIFICATION

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Must be a registered ECMO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

Please include the projects you have worked on in your resume.

Job scope:

- Prepare food items for ready consumption (e.g. cooking, toasting, reheating)

- Portion, assemble and/or package menu dishes and other food items

- Clean food preparation areas, kitchen stations, equipment, tables, cutlery

- Provide counter service (e.g. greet customers, recommend food items), where needed

- Collect payment from customers

- Package food/drinks for takeaways

- Additional incentive provided for wine sales (In-house training will be provide)

Working Days:

- Monday to Friday (5 working day per week)

- Outlet closed on Saturday, Sunday & Public Holiday

Working Hours:

- hours of work will be according to the duty rooster

- 44 hours per week

- Overtimes allowance provided

Benefits

- 14 working days annual leave

- Medical & Dental Claims: Up to SGD 320 per year

- FREE 1 meals

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Develop and execute strategic plans to identify, introduce and acquire high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Lead and collaborate with agency partners to provide and deliver a total wealth management experience to new-to-company clients, ensuring seamless onboarding and proactive management.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes ownership and accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 5 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Exceptional new relationship building skills

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle affluent market segment

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Identify and introduce high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Work closely with agency partners to provide and deliver a total wealth management experience to new- to-company clients.

· Proactive management, supervision and monitoring of new clients onboarded.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 3 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Strong new relationship building skills.

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle the affluent market segment.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Description & Requirements

Responsibilities

· Ensure adherence to professional standards and regulatory requirements

· Design and implement quality management policies and procedures

· Evaluate system of quality management control through firm-level and engagement-level reviews and document defects and / or recommendations for improvement

· Participate in technical projects and consultations

· Direct use and provide training on the firm-tailored auditing tool

· Train personnel about professional standards and regulatory requirements

Requirements

· Degree in Accountancy or related discipline with professional qualification

· 7 - 10 years of relevant experience in public accounting firm or equivalent

· Excellent understanding of accounting, auditing and regulatory requirements

· Strong interest and passion in professional standards and quality management

· Good project and people management and communication skills

We offer a competitive salary & benefits package, a professional and conducive work environment that supports your development and goals. Please include information such as last drawn and expected salary, reason for leaving and notice period.

GO ID: https://go.persolkelly.com/job/apply/8846

Job title: Quality Technician
Duration: 1 year (renewable and convertible)
Location: Woodlands
Salary: Up to $2.5k + 1 month completion bonus
Working hours: 8am to 5pm, Monday to Friday (OT may be required)


Job Description:

• Update information into SAP notification
• Handle SAP transaction
• Coordinate rework activities on-site
• Manage notification to supplier
• Inspection of material
• Perform scrap notice

Requirements:

• Detail-oriented for data accuracy
• Physical movement of parts require
• SAP Knowledge
• Microsoft Outlook, Excel and PowerPoint
• Technical Drawings
• Inspection tools e.g. vernier caliper

We regret to inform you that only shortlisted candidates will be notified.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/8846

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description

• Manage and track project development from beginning to end, including working with stakeholders to ensure implementation of business requirements and performing user testing of the configured rules in the system.
• Ensure that all project deliverables are executed within timeframe and budget.
• Regular report on project progress, issues and solutions to stakeholders.
• Align and implement customer loyalty programs together with customer, marketing and sales teams to drive business goals and outcomes, such as customer acquisition and retention.
• Track and follow up with issues, requirements and enhancements on the platform.
• Measure and propose strategies to improve the effectiveness of customer loyalty programs
• Coordinate with customer service to resolve issues promptly and improve customer experience.
• Analyze customer feedback and behavior to identify opportunities for improvement.
• Support the team in administrative and operational duties and ad-hoc duties as assigned.

Who we are looking for

Competencies & Personal Traits

• Proven experience in project management, including managing multiple projects simultaneously.
• Customer-centric mindset with proven experience in a customer-facing role, focusing on customer satisfaction and loyalty.
• Self-motivated and independent with the ability to perform tasks effectively and accurately.
• Strong analytical and problem-solving skills with ability to analyse customer behaviour data or trending reports.
• Able to handle large volume of requests and adapt to changing business needs to cater for the different customer/market conditions.
• Team player.
• Good communication and interpersonal skills.
• Proficient in MS Office – Word, PowerPoint, Excel, Outlook.
• Familiarity with CRM software or customer loyalty platforms will be a bonus.

Working Experience

• Minimum 3- 5 years of relevant working experience

Education

• Bachelor’s degree in Marketing, Business, or a related field is preferred.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)

The Job

· Underwrite new applications for life, accident & health and long term care proposals

· Lead a team of underwriters, countersign their work and provide guidance to them

· Provide underwriting advice & support for financial planners through e-booking, emails and phone calls

· Provide critical liaison and build strong business relationship between NBU and distribution channels

· Conduct underwriting training for distribution channels

· Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations

· Ensure all department KPIs are achieved

· Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree with at least 8 years’ experience in underwriting Life, Accident and Health risks

· Non-degree holders who have relevant experience or certification in underwriting may be considered

· Good team player with strong analytical skills & ability to work under pressure

· Good interpersonal and communication skills

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Description

The IT Governance Manager plays a crucial role in establishing and maintaining a robust governance framework within the IT department. This position is instrumental in identifying and closing process and governance gaps, ensuring the alignment of IT practices with organizational goals and regulatory requirements.

KEY RESPONSIBILITIES

Governance Framework Development

• Design and implement IT governance frameworks, policies, and procedures to support the organization's strategic objectives.
• Ensure compliance with industry standards, regulatory requirements, and best practices.

Process Improvement

• Identify gaps in existing IT processes and governance structures and develop action plans to address these deficiencies.
• Lead continuous improvement initiatives to enhance the efficiency and effectiveness of IT governance operations.
• Collaborate with cross-functional teams to streamline processes and ensure consistency across the organization.

Risk Management

• Conduct risk assessments to identify potential threats to IT governance.
• Develop and implement risk mitigation strategies to safeguard the organization's IT assets and data.

Performance Monitoring

• Establish metrics and KPIs to monitor the performance of IT governance and process improvement initiatives.
• Prepare and present regular reports to senior management on the status of governance and process improvement efforts.

Stakeholder Engagement

• Engage with key stakeholders to gather feedback and ensure alignment of IT governance initiatives with business needs.
• Provide training and support to staff on IT governance and process improvement practices.

QUALIFICATIONS / EXPERIENCE

• Bachelor degree in information technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT governance, risk management, or a related discipline.
• Proven track record of identifying and closing process and governance gaps.
• Strong understanding of IT governance frameworks and industry standards (e.g., COBIT, ITIL, ISO/IEC 27001).
• Excellent analytical and problem-solving skills.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in using governance, risk, and compliance (GRC) tools and software.

Job Profile Summary:

In this role, you drive continuous change and improvement in the IT Division by taking initiative and ensuring plans are setup, monitored and implemented. You will work closely with various stakeholders to manage the IT Division Portfolio in the themes of budgets, resources, IT deliveries and key milestones. This role will focus on the financial oversight and management of the IT Division's budget and includes planning, forecasting, and tracking IT expenditures, as well as ensuring alignment with the organization's financial strategies and objectives. The role requires collaboration with stakeholders to manage budgetary concerns and provide financial insights for IT projects and initiatives. This position reports to the Head of IT Portfolio Management

Job Description:

• Support the overall management of the IT Division's budget, including forecasting and expenditure tracking.
• Implement financial tracking and reporting methodologies to assess budget performance and forecast future financial needs.
• Manage the review and approval process for IT engagements and budget requests, ensuring compliance to organisational policies.
• Respond to inquiries regarding IT budget information and provide timely and accurate reports to stakeholders.
• Support in the management of the IT Division resources and planning.
• Support in the governance of the Software Development Lifecycle (SDLC) procedures, ensuring adherence of the policy, standards and procedures for software and platform development.
• Support the facilitation of the Change Advisory Board (CAB) process and ensure compliance for all change and releases.
• Schedule, organise, collate, and socialise IT Portfolio information among various stakeholders as required.
• Drive or participate in the delivery of IT Division initiatives in meeting required milestones.
• Support internal and external audit or assurance related activities.

Who we are looking for:

Competencies & Personal Traits

• A track record of working in dynamic environments independently with minimal supervision.
• Strong sense of ownership and commitment to deliver responsibilities in a timely manner.
• Excellent verbal, written and interpersonal communication skills.
• Organised and detail orientated, with a willingness to embrace tools to work more efficiently.

Working Experience:

• At least 2 years of working experience with portfolio management and/or managing mid-sized IT projects through Agile and/or Waterfall methodologies.
• At least 3 years of working experience with financial management and budgeting within an IT context.
• Understanding of IT project delivery concepts and their financial implications.
• Experience in the facilitation of governance, budget review, steering and other project / portfolio related meetings.
• Experience in stakeholder management, especially senior management highly desirable.
• Knowledge in JIRA, Confluence, advanced Excel or scripting highly desirable

Education:

• Bachelor degree (Business, Finance, IT or equivalent)
• Finance, Insurance, IT and/or Project management certifications / qualifications highly desirable

Language:

• Good written and spoken English

Go ID:https://go.persolkelly.com/job/apply/9199

Our client is a global leading cloud infrastructure provider that leverages innovative technology - Hyperconverged infrastructure, HPC with CDI Architecture, AI/ML, Advanced Cooling - to help worldwide customers meet their needs for sophisticated data center operation.

Role: Quality Technician
Duration: 6 months (Renewable. Convertible to perm)
Location: East
Working days; 5 days Monday to Friday
Working hours:
AM shift: 7am to 3pm
PM shift: 3pm to 11pm (Shift allowance $6/day)
Night shift: 11pm to 7am (Shift allowance $17/day)
Salary: Up to $3k

Roles and Responsibilities:

• Work closely with engineer in handling defective found
• Assist in material rejection and define defective material flow
• Work with supplier on the root causes or FA report
• Monitor and keep track of all material rejection
• Assist in Kaizen activities and ISO activities

Requirements:

• Nitec / Diploma in quality or engineering with at least 1-3 years of working experience in Server & Rack manufacturing environment
• Able to work independently and a team-player as well
• Good knowledge in handling RMA process, IPQC in server & rack production
• Relationship oriented and self-motivated to achieve target
• Good communication skills, interpersonal skills and presentation skills
• Knowledge of SAP is advantage

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/9199

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Responsibilities

· Perform administration function on Control-M Server, Enterprise Manager, Control-M agent and Control Module

· Proactive monitoring to ensure continuous and high availability of Control-M service and processes.

· Perform investigation and troubleshoot Control-M related issues to release immediate workaround and permanent fixes.

· Perform Control-M version upgrade and apply fix-pack/patch to fix intermediate issues in Control-M.

· Participates in project and initiatives requiring/involving Control Admin Support.

· Provide scripting/programming support to cater automation requirements using Control-M utilities, features and APIs.

· Continually improve the end-to-end Control-M Job scheduling Service by working with vendor, technical support and operation teams (internal and external).

Skills/Requirement

· At least 5 years of hands-on experience with Control-M Administration on Distributed and Mainframe zOS Systems.

· Should be capable of handling installation, upgrading and maintaining Control-M components (EM, Server, Agents) and add-ons like Forecast, Services, BIM, WCM etc.

· Sound knowledge of Control modules/Application plugins (AFT, DB, Java, SAP)

· Good knowledge of AS400 agent installation, troubleshooting and support.

· Hands on experience for end-to-end implementation in Control-M upgrade projects including planning, setup, testing and working with the System/Security Admins and support teams.

· Sound knowledge on Disaster Recovery, High-availability for Application continuity of Control-M.

· Hands on experience on managing Control-M instances on mainframe host is an added advantage

· Possess an in-depth understanding of network and Windows and UNIX platforms, necessary in troubleshooting issues related to Control-M systems.

· Hands on experience in Creating and Debugging shell scripts on Linux, Unix, Solaris systems

The Operations Specialist / Senior Operations Specialist role is critical for the Singapore branch office to continue to meet the service level expectation and trust of the Distributors that the Operations team has painstaking built over the past 3 years. Our business has scaled to a level where the existing team faces a challenge supporting increased in volume of case submissions, enquiries, policy service requests and expanded administrative support services to Underwriting and Partnership while at the same time having to actively participate in project works, new product launches, Day 2 issues and enhancements. The role also ensure that we are able to support one intake management that we are working towards under Project Harmony.

The role will work with the Senior Manager, Operations and Team Lead to provide smooth, timely turnaround for receiving, processing, issuance of new cases and policy contract assembly as well as handling inforce policy service requests. The additional member to the team allows for the implementation of segregation of duties where the Assistance Manager, Operations will perform the maker role while the Manager and Team Lead act as the checker to ensure accurate and efficient processing of transactions, meeting quality assurance and service level. This role is also responsible for first line of defense for the company’s Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) guidelines and procedures, and will ensure the department compliance with LIA and MAS regulations. The role is Distributor and Client facing, requiring relentless Client focus to ensure an exceptional experience with Sun Life.

This role will be responsible for the intake functions of new business submissions, case rework, policy issuance and assembly, review of client due diligence documents and some inforce policyowner services processing. The role will liaise with multiple internal stakeholders including Underwriting, Partnership and Business Development, Compliance, Product, Finance, Legal and others. Excellent communications skills are must as we strive to be the service provider of choice for Distributors and Clients.

Key Responsibilities

• Intake: ensure incoming emails are worked and routed in a timely manner in accordance with our service standards
• Case setup: establish case records on our systems and index documents to ensure they are easily accessible for our Underwriters
• Policy issuance: aid our Distributors to ensure their submissions are in good order for policy issuance
• Client Due Diligence: demonstrate proficiency in our AML/CFT procedures
• Inforce / Policyowner Services: complete post-policy transactions

Job Requirements

• Education: Bachelor's degree or equivalent industry designations
• Real-world experience: At least 3 years of hands-on experience in life insurance operations, preferrable in the high-net-worth market. You should be able to demonstrate a proven track record of streamlining operations and driving efficiency.
• Innovative passion for process improvement: we value continuous process improvements! You should be able to articulate examples of process improvements you’ve implemented in your previous roles.
• A proactive mindset: our Culture is the key to our success! We are looking a positive, can-do mindset where you view obstacles as opportunities for wins.

Preferred skills

• Detail-oriented
• Excellent communication skills

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our General Assurance Practice works with organisations to navigate regulatory complexities by improving their corporate reporting, and supporting their compliance with regulatory requirements and contractual agreements. As one of the world's leading global network of audit firms, our clients include leading companies listed on the Singapore Exchange (SGX), MNCs and emerging companies in Singapore. As part of the firm’s largest line of service, we thrive in a dynamic and fast-paced working environment, helping clients across industries, interacting with every aspect of their activities, understanding their business to identify areas to add value and offer insightful audit advice.

About you

• A degree in Accounting or related field
• At least 2 years of experience in the audit field (preferably gained at a Big 4 firm)
• Excellent analytical skills
• Strong team working skills
• Excellent verbal and written communication skills
• An ability to work effectively in a fast paced and dynamic environment

Thank you for your interest in developing a career with PwC Singapore.

Only shortlisted candidates will be notified due to the high number of applicants for this role.

Roles and responsibilities

• Research and develop/update technical publications, templates, practice aids and/or training materials
• Provide technical consultations, including review of consultation papers
• Conducts reviews of audit and assurance engagement and/or financial statements
• Participate in other ad-hoc technical projects
• Conduct technical training sessions

Requirements

• Degree in Accountancy or equivalent professional qualifications
• 7-10 years of relevant experience in public accounting firm or equivalent
• Strong interest and passion to specialize in accounting standards and technical training
• Good project and people management skills
• Excellent understanding of accounting, auditing and regulatory requirements
• Ability to work independently, be versatile and assertive
• Good verbal and written communication skills

We welcome you to apply if you believe you are the right fit for the postion.

Roles and responsibilities

• Research and develop/update technical publications, templates, practice aids and/or training materials
• Provide technical consultations, including review of consultation papers
• Conducts reviews of audit and assurance engagement and/or financial statements
• Participate in other ad-hoc technical projects
• Conduct technical training sessions

Requirements

• Degree in Accountancy or equivalent professional qualifications
• 7-10 years of relevant experience in public accounting firm or equivalent
• Strong interest and passion to specialize in accounting standards and technical training
• Good project and people management skills
• Excellent understanding of accounting, auditing and regulatory requirements
• Ability to work independently, be versatile and assertive
• Good verbal and written communication skills

We welcome you to apply if you believe you are the right fit for the postion.

Job Profile Summary:

Join us in the midst of a rapid and exciting transformation! We are driving a customer-centric strategy, adopting new technologies, revamping our digital platforms, and building new digital capabilities.

The Distribution Digital Enablement team is at the forefront of our digital agenda. We design innovative solutions, solve complex problems, prioritize backlogs, and develop a clear roadmap for future digital initiatives.

As part of this dynamic team, you will support the Digital Transformation Lead in transforming our financial planning and point of sales platform. You will drive the ideation, development and iteration of product features, and play a crucial role in stakeholder management and change management to ensure maximum adoption of new capabilities and platforms across our channels.

Job Description:

• Drive the continuous ideation, development, launching, and iteration of product features on web and app platforms
• Gather and analyze feedback from stakeholders and users to identify areas of improvement and spearhead research on new features
• Innovate to enhance user experience and explore integration opportunities with other systems
• Envision and design end-to-end business processes and journeys
• Provide business logic recommendations and solutions aligned with business objectives
• Understand and represent the business unit to articulate business value and prioritise product features
• Collaborate closely with PACS Technology, Customer, Compliance, and Risk teams to ensure quality delivery
• Work with Business Analysts to capture business requirements accurately and drive the review and approval of user stories.
• Actively participate in planning meetings with Tech Product Owners, Business Analysts, and Engineers to clarify business requirements and prioritize the backlog.
• Oversee delivery quality by collaborating closely with Engineering and Quality Assurance teams during UAT reviews, sign-offs and live verification to ensure operational readiness for each release
• Prepare training and communication materials for new launches to ensure business readiness and drive adoption.
• Monitor project progress, provide updates, and escalate risks and issues as needed, following up on actionable items and mitigations.
• Communicate product updates, milestones, and priorities to internal and external stakeholders.

Who we are looking for:

Competencies & Personal Traits

• Excellent skills in MS Office Suite and familiarity with project management tools such as Jira and Confluence.
• Strong understanding of user-centered design principles with experience in conducting user research and incorporating feedback.
• Strong understanding of project governance, execution, and risk management standards.
• Ability to think creatively and work effectively with cross-functional teams.
• Willingness to take ownership and be accountable for results.
• Ability to leverage data to drive decisions and improvements.
• Logical, detail-minded, and proactive in identifying and addressing issues.
• Strong command of English with excellent written, analytical, verbal, and interpersonal communication skills.
• Ability to manage and collaborate with stakeholders at all levels, effectively communicating complex ideas to diverse audiences.
• Strong attention to detail, ability to organize complex situations, and manage multiple tasks within tight timelines.
• Fast learner, excited to work in a fast-paced, autonomous environment, and able to manage ambiguity.
• Ability to define product vision and inspire stakeholders towards achieving it.
• Effective team player who is self-driven and able to work independently
• Curious and not afraid to challenge the status quo

Working Experience:

• At least 3 - 5 years of experience in digital transformation projects, digital product management, business analyst related roles in the financial/insurance sector preferred
• Experience working in Agile/Scrum environments

Job Profile Summary:

In this role, you will assess medical and financial risks of applicants for life and health insurance policies. As part of this dynamic role, you will report to the Head of High Net Work Underwriting and work closely with internal and external stakeholders to evaluate the risk and exposures of potential clients.

Job Description:

• Assess medical and financial risks of applicants for life and health insurance policies
• Make decisions, within the given authority, that are consistent with underwriting standards and compatible with market trends
• Review cases with complex medical conditions and multiple risk factors
• Process a customer request end to end
• Provide support and services to Financial Consultants on matters relating to underwriting
• Zoom calls with distribution channels on matters relating to New Business
• Be involved in ad hoc projects

Who we are looking for:

Competencies & Personal Traits

• Sound knowledge of medical conditions, insurance laws & regulations
• Good understanding of insurance products
• Customer-oriented, with good interpersonal and communication skills
• Confident in problem solving and decision making
• Possesses project management skills
• Proficient in MS Office

Working Experience:

• 5 years of experience in life underwriting preferably with High Net Worth experience

Professional Qualifications:

• ACII, ANZIIF, ALU or LOMA

Education:

• Degree in Biomedical Science or Nursing

Language:

• English

As member of the High Net Worth (HNW) Underwriting team, you will provide dedicated and prioritized customer service to our HNW segment’s key stakeholders and our HNW clients by ensuring delivery of key service objectives through efficient and effective management of the New Business application.

• Work closely with the HNW Underwriters and other business units to ensure that applications are processed accurately and that all service level agreements are met
• Perform consistent engagement with the relevant stakeholders through the end to end New Business journey for positive and seamless customer journey
• Follow through on all aspects of the journey through documented follow-up cycle.
• Provide updates to advisers and intermediaries of their client’s application status
• Communicate with medical service providers to ensure that the reports are delivered promptly
• Ad-hoc process improvement projects

Who we are looking for:

• Strong working knowledge of underwriting principles, new business processes, insurance laws and regulations.
• Conflict resolution and relationship management skills
• Excellent communication, interpersonal, critical thinking and problem-solving skills
• Customer-centric with ability to work under pressure
• Details oriented, meticulous
• Self-motivated, independent
• Strong initiative, keen learner
• Excellent MS Excel / Power BI skills

Working Experience

• At least 5 years of relevant working experience
• Professional insurance qualification

Job Profile Summary:

In this role, you will support the implementation of distribution channels setup, manage distribution channel’s structure and ensure manpower records, sales hierarchy and movements for the distribution channels are up-to-date for business processing and reporting.

You will report to Lead of Manpower Services and will also assess current operational processes and participate in automation projects.

Job Description:

• Management of Tied Agent/ PFA adviser/Banker’s Appointment, Movement (Promotion, Demotion, Reinstatement, Transfer etc), Termination, Change of Particular, Reports, Spidergate, DNC and CorpPass. To ensure the transactions are processed accurately and delivered within agreed SLA (Service Level Agreement)
• Management of PFA adviser’s Appointment and Termination into 3rd Party’s Platform.
• Assess and ongoing review current operational processes for better efficiency and identify areas of improvement
• Involvement in ad-hoc projects and initiatives. Able to work independently and collaborate with key stakeholders to deliver projects and initiatives within agreed SLA.
• Highlight any potential concerns/risks and proactively share best risk management practices.
• Any other operational tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills
• Take Initiative, Confident in decision making and problem solving
• Ability to adapt to fast-paced and challenging work situations
• Meticulous with an eye for details
• Ability to work well in a team and enjoy working with people at all levels
• Curiosity in exploring new tools and solutions to address operational needs

Working Experience:

• At least 2-3 years of relevant working experience
• Proficient in working with Microsoft Office applications (Word, Excel etc)
• Experience in Visual Basic, Alteryx and PowerBI will be an added advantage

Education:

• Diploma / Degree Holder in Business Management / Finance / Technology

Language:

• Strong command of the English language

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore