Total 32,714 senior manager job vacancies in Others category in Singapore

Job Description

• Contribute to the design thinking and process
• Translate the design ideas into design solutions
• Production of design packages for Concept, Schematic Design and Design Development
• Construction documentation and site inspection work
• Project management and coordination, ensure projects are carried out within contract terms and schedules
• Participate in client, consultant and contractor meetings
• Coordinate on plans' submission and liaise with relevant authorities
• Able to travel as and when required
• Any other ad hoc duties assigned by the management

Requirements

• Bachelor/Master in Architecture or Landscape Architecture or equivalent
• Good command of written and spoken English
• Minimum 3-5 years' experience in landscape design with project experience
• Able to work independently as well as be a good team player
• Creative, design proficiency, good visualization and graphic skills
• Proficiency in SketchUp, AutoCad, MS Office and Adobe Creative Suite Software packages
• Excellent conceptualization skills and able to articulate concepts into design and details
• Excellent organization skills

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Responsibilities:

-Responsible for full sets of accounts (AR/AP/GL functions)

-Ensure timely and accurate closing and preparation of monthly financial reports and schedules

-Perform forecast and monitor cash flow

-Engage with leasing department for review of tenancy contract details

-Perform credit review of tenants

-Liaise with IRAS on property tax and stamp duty tax matters

-Liaise with external auditors, tax agent and bankers

-Statutory and compliance reporting including audit and tax filing (including GST and corporate tax)

-Any other ad hoc tasks which may be assigned from time to time

-Rotation opportunities to other businesses within the Group

Requirements:

-Diploma or Degree in Accountancy/Finance or equivalent

-Minimum 3 years of Full Set Accounts with statutory reporting responsibility

working experience in Singapore

-Proficient in MS Excel & SAP

Company Profile

This is a global manufacturer of automation, electronic and medical products. We are looking for people who can empower their colleagues with the right direction to ensure organization’s core values and mission are appropriately translated into actionable objectives on a continuous basis. While making things happen at all times, you would enjoy collaborating with diverse teams and personnel on a day-to-day basis.

Job Descriptions

• Supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.
• Manage all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery.
• Issue sales orders and billings for consignment businesses.
• Perform monthly stock balance reconciliation for consignment stock to distributor/ e-commerce enabler.
• Monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion.
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers - inventory reports, accurate weekly sales reports, etc.

Qualification & Experience:

• Bachelor's Degree in Supply Chain/Business/Logistics/Operations Management
• 3+ years of experiences in supply chain, inventory planning, distribution & operation management.
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point), SAP and ERP system.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Job Description

1. LNG Carrier Business

• Commercial management during pre-delivery and post-delivery of newbuilding vessels for LNG projects
• Commercial management of the existing LNG projects
• Involve in commercial support and contractual agreements review in various LNGC projects
• Manage business relationship with customers (LNG carrier charterers, LNG sellers and purchasers)
• Marketing support of K Line’s tonnage; if any
• Any other ad-hoc assignments

2. LNG Bunkering business in Singapore - Commercial management

• Manage/coordinate day to day operations with the concerned parties
• Support in technical claims/trouble management
• Preparation of budget and management of funds
• Manage regular and ad hoc meetings with concerned parties
• Involved in other alternative fuel project(s)
• Any other ad-hoc assignments

3. New Energy Business

• Support to fuel strategy & procurement group and carbon neutral promotion group in Headquarter.
• Any other ad-hoc assignments

Job Requirement

• Preferably some relevant working experience in either LNG, Oil, LPG or Oil industry
• Strong interpersonal skills and ability to establish and maintain strong professional relationships
• Highly effective written and verbal communication skills
• Fluent in English and Asian Language(s) - Malay speaking
• Willingness to travel as needed

Job Summary:

We are seeking a highly motivated and results-driven Relationship Manager to join our lending team. The successful candidate will be responsible for generating new business leads, building relationships with clients, and closing deals to achieve sales targets. The ideal candidate will have excellent communication skills, a strong understanding of the lending industry, and the ability to work in a fast-paced environment. Your role will be crucial in driving the growth of our lending business and ensuring a high level of customer satisfaction.

Reports to: Sales Manager or Team Lead.

Key Responsibilities:

• Lead Generation: Identify and generate new business leads through various channels, including referrals, networking, and cold calling.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, including small business owners, entrepreneurs, and individual borrowers.
• Needs Assessment: Conduct thorough needs assessments to understand clients' financial situations, goals, and challenges.
• Product Presentation: Present and explain loan products and solutions to clients, clearly outlining the benefits and features of each option.
• Negotiation: Negotiate loan terms and conditions to meet clients' needs while ensuring compliance with company policies and industry regulations. Strive to close deals that are favorable for both the client and the company.
• Sales Targets: Meet or exceed monthly sales targets and performance metrics.
• Industry Awareness: Stay up-to-date on industry trends, market conditions, and competitor activity.
• Internal Collaboration: Work closely with internal teams, such as underwriting and operations, to ensure a smooth and efficient loan processing experience.
• Record Keeping: Maintain accurate and up-to-date records of sales activities, client interactions, and loan performance.

Requirements:

• Candidate must possess at least Bachelor’s degree or equivalent; (A degree in Business, Finance, Economics, or a related field is preferred)
• 2-3 years of sales experience in the lending industry or related field.
• Strong understanding of loan products, including terms, conditions and regulations.
• Excellent communication, negotiation and interpersonal skills.
• Ability to work in a fast-paced environment and meet monthly sales target.
• Strong problem-solving and analytical skills.
• Proficiency in CRM software and Microsoft Office.

Performance Metrics:

• Sales revenue growth
• Number of new clients acquired
• Loan volume and quality
• Customer satisfaction ratings
• Sales activity metrics (e.g., calls made, meetings held)

Work Environment:

• Office-based role with frequent client meetings and travel (as required)
• Collaborative team environment with regular sales meetings and training sessions
• Access to industry-leading technology and sales tools.

Roles & Responsibilities

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

· Achieve growth and hit sales targets by successfully managing the sales team

· Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

· Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

· Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

· Implementing new sales plans

· Present sales, revenue and expenses reports and realistic forecasts to the management team

· Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

· Perform any other duties assigned by the director.

Sales Manager Requirements and skills

· BS/MS degree in business administration or a related field

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Committed to continuous education through workshops, seminars and conferences

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Proven ability to drive the sales process from plan to close

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

· The ability to understand and follow company policies and procedures.

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Responsibilities

• Achieve both the sales and qualitative objectives set for Skechers stores
• Build, motivate and manage the team, define and build the necessary structure
• Establish plans and allocate the daily tasks to team members
• Manage, train and motivate the team.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Organize and optimize the smooth running of the store in accordance with the service directives.
• Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
• Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.
• Any other ad hoc duties assigned.

Requirement

• Candidates with at least Diploma qualifications
• Sales driven and results oriented
• Strong passion for customer service
• Relevant experience in the retail industry
• Good interpersonal and communication skills
• Energetic and motivated with a positive mindset
• Able to lead and motivate the team
• Good knowledge of MS office tools
• Able to work on rotating shift, weekends and public holidays

Responsibilities

• Create and execute a strategic sales plan that expands our customer base
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Manage the month-end and year-end close processes
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products

Required skills and qualifications

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work on weekend and public holiday.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Job Description : The primary role is to plan construction projects, and oversee progress in a timely and cost-effective manner. To responsible for the overall budgeting, organization, implementation, and scheduling project.

Key Responsibilities & Activities :

Supervision and oversight entire construction project

Review the project execution plan, ensure compliance to specifications, design and program

Coordinates with Client, Sub-Contractors, Suppliers and Supervision Teams

Monitor site construction in compliance with building and safety regulations

Verify and review technical submissions and method statements

Ensure timely completion of project.

Experienced in leading large teams, especially in LTA projects, Mixed Development, and familiar with large-scale civil projects experience preferred.

Job Description:

1. Support the use of various eda tools during chip design and integration verification processes, such as cadence/syncsys/mentor mainstream related eda software;

2. Familiar with Linux operating system, developing application scripts for shell, Perl, TC and other EDA software to improve the automation level of EDA tool usage, manual efficiency, and enhance the reliability of chip design process

3. Assist in the automation of various EDA tool processes, as well as provide support for the processing of library files and the design of standard cell libraries to improve efficiency:

4. Integrated Circuit EDA Software Process Development

Assist in evaluating software tools for IC design and customize or integrate these software into the chip design process: 5

6. Maintenance and subsequent development of the company's official website (technology);

7. Cross national internal network construction, network architecture design, Shenzhen branch server hardware installation management and maintenance, software installation management automation: responsible for the maintenance and management of information technology equipment and systems, ensuring the safe and stable operation of information systems

Responsible for the installation, configuration, and maintenance of antivirus systems

Effective employee technical training

- To handle the deployment of IT equipment in overseas offices

- Responsible for desktop application service management, AD account permission management, various PC permission management, employee external network permission management.

-Responsible for desktop service for Shenzhen headquarters workplace users, troubleshooting, ensuring operation, and improving user work efficiency

- Responsible for optimizing the workflow of various tasks within the team, reviewing and optimizing company standards, and developing relevant process optimization documents

Sales Manager Responsibilities:

Mainly focus on local Singapore market.

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Builds trust, value others, communicate effectively, drives execution, foster innovation, focus on the customer, collaborates with others, solves problems creatively and demonstrates high integrity.
• Business planning for sales and marketing.
• Analyse the market trends and competitor activities to find potential customers in the region.
• Perform any other duties assigned by the director.
• Has experience in liquor is a plus.

Sales Manager Requirements and skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Job Description:

• Coordinate of design drawings with consultants to comply with requirements of the authorities
• Review project specification, technical clarifications and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, sub-con on technical matters
• Ensure all submission of detail drawings, materials and mock up for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to assure standards
• Coordinate with other departments and engineers to manage and resolve the clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo and shop drawings submission and submittal reviews comment from consultants
• Any other duties assigned

Job Requirement:

• Minnimum 10 years of experience after tertiary education in relevant architectural field in the construction supervision of architectural works for project of similar scale complexity, and nature of work, including A&A works within existing rail infrastructure.
• Degree / Diploma in Architectural or equivalent
• Having experiences in LTA Project would be bonus and advantageous.
• Willing to work in site office.

Job Description:

As an Account Manager, you will be the key bridge between the client and the company. You will need to understand client needs and coordinate internal resources to ensure projects are completed on time, on budget and meet client expectations.

Key Responsibilities:

1） Build and maintain good relationships with clients, understand and anticipate their needs.

2）Responsible for overall project management, including project planning, execution, monitoring and close-out.

3） Coordinate with creative, design, media and digital marketing teams to ensure projects run smoothly.

4）Provide client consulting and strategic advice to help clients enhance brand awareness and market influence.

5）Regularly report project progress and results to clients and handle client feedback and queries.

6）Track market trends and competitive dynamics to provide clients with forward-looking market insights.

• Oversee financial planning, credit line management, cash flow management, and compliance.
• Review financial statements and analyse financial data.
• Oversee bookkeeping accounts by outsourced accountants and assist in annual audit.
• Perform Monthly / Quarterly / Yearly Reporting to HQ in Japan for Consolidated accounting.
• Manage the preparation of the company's budget.
• Report to management on variances from the established budget, and the reasons for those variances.
• Assist management in the formulation of its overall strategic direction.
• Create additional analyses and reports as requested by management.
• Analyse financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budgets.
• Manage / support outsourced functions:

Position Requirements:

1）Master degree, preferably in accounting, financing, commerce, marketing, advertising, or related majors.

2）More than 1-2 years of account management experience in advertising agency, with successful cases preferred.

3） Excellent communication and coordination skills, able to handle multi-tasks efficiently.

4） Strong sense of responsibility and teamwork spirit, with strong anti-pressure ability.

5）Familiar with the latest trends and technologies in the advertising industry, experience in digital marketing is preferred.

• Manage maintenance and engineering activities for electrical facilities in the manufacturing plants for safe and smooth operations.
• Coordinate and execute major field maintenance works with no compromise to safety of workers and integrity of facilities.
• Liaise with internal and external business units on maintenance activities to ensure timely completion of maintenance works and no disruption to plant operations.
• Carry out engineering study and modification of electrical facilities according to technical specification and business requirements.
• Conduct and arrange training for Electrical Supervisors to enhance their skill and competency levels.
• Implement management systems based on standards stipulated under ISO 9001, ISO 14001 and SS506.

Requirements:

• Diploma or Bachelor Degree in Electrical & Electronics Engineering with 3 to 5 years of working experience.
• Basic knowledge in programmable logic controller (PLC) and human machine interfaces (HMI) will have an added advantage
• Essential prerequisites include good analytical & problem-solving skills, ability to communicate with staff in different functions & contractors, and strong spirit of collaboration & team-work.

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Job Responsibilities:

• Take charge of all coordination works of civil & structural, architectural & SWCs, interface [civil/structural, architectural and E&M installation]
• Lead meetings and coordination with SWC contractors.
• Review design submissions to ensure they comply with design codes and contractual requirements.
• Managing interfaces for the design and construction of tunneling projects includes TFP/TOP/ design and approval process.
• Coordinate with various government/utility agencies for initial site clearance.
• Coordinate design and construction matters (Civil, Architectural, M&E) with consultants and specialist contractors to obtain approval of design submissions.

Job Requirements:

• Minimum 8 years of engineering experience with a recognised engineering degree, and at least 5 years of experience in managing civil & structural, architectural and/or E&M building services of imilar scale and complexity.
• Experienced in managing interfaces for design and construction of transit projects and have full understanding of the design approval process and TFP/TOP process.
• The Coordination Manager shall take charge of all coordination work of civil, structural, architectural and system-wide contractors (SWCs) and be responsible to manage project coordinators relating to civil/ structural, architectural and E&M.

• Can speak Chinese and English
• Proficient in all types of drawings
• Responsible for multiple construction site projects
• Responsible for coordinating on-site situations
• Responsible for on-site technical guidance
• All manually inspected by the installer
• Have senior work experience in aluminum alloy, steel structure, and glass installation

Must handle not more than 3 sites at a time and mahage with Developers and IDs

Construction site management

Labour management and reporting

Martials management and reporting

Vehicle movement and reporting

Site works progress management and reporting

Safety measure management and reporting

Permit to work management and reporting

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

Job Descriptions

• Prepare food and beverages according to our Standard Operating Procedures and Recipes
• Providing excellent F&B service to guests.
• Taking orders, serving guests and clearing of tables.
• Responding promptly to customer inquiries.
• Ensuring outlet is kept clean and tidy at all times.
• Rotation to other F&B outlets when necessary.
• Any other duties as assigned by Supervisors.

Job Requirements

• Able to operate a Point of Sales (POS) machine.
• Candidates with relevant working experience in the F&B industry.
• Passionate, cheerful, service-oriented and an excellent team player.
• Enjoy interactions with customers, able to communicate effectively in Basic English with good interpersonal skills (in order to respond promptly to English speaking customers' inquiries and provide excellent customer service to our guests/customers.)
• Part-time positions are available

Benefits

• Medical benefits, dental benefits, birthday voucher, staff discount

Working hours

• 5 days / 44 hours (Including weekends and PH)

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

Job Summary:

The IT Process Enhancement Senior Specialist at Anext Bank is dedicated to enhancing IT operations by implementing ITIL best practices, with a particular focus on incident management, change management, and DevOps tooling. This role requires an in-depth understanding of ITIL, extensive experience in IT operations, and a strong commitment to continuous improvement in accordance with regulatory guidelines and the bank's policies.

Key Responsibilities:

1. Process Enhancement and ITIL Implementation:

Implement and maintain ITIL best practices, including incident management, problem management, change management, and service level management.

Continuously evaluate and enhance IT processes to ensure alignment with industry standards and regulatory requirements.

2. Incident and Problem Management:

Lead the resolution of IT incidents and problems, coordinating with internal teams and external vendors to minimize downtime and impact on business operations.

Ensure a systematic approach to problem identification and resolution, reducing recurrence and impact on IT services.

3. Change Management:

Oversee the change management process, ensuring that all changes are properly planned, tested, and implemented with minimal service disruption.

Maintain accurate documentation and audit trails for all changes, adhering to regulatory guidelines

4. Audit and Compliance:

Ensure IT operations comply with regulatory standards and audit requirements

Conduct regular audits of IT processes and systems, and implement corrective actions as necessary.

5. Service Level Management:

Monitor and report on IT service performance against agreed service level agreements (SLAs).

Identify areas for improvement and implement corrective actions to maintain high service quality.

6. Vendor Management:

Manage relationships with IT vendors and service providers, ensuring compliance with contractual agreements and service level expectations.

7. Continuous Improvement:

Identify opportunities for process improvement, automation, and optimization of IT operations, driving efficiency and cost savings.

Foster a culture of continuous improvement within the IT team.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• ITIL certification (ITIL Foundation, ITIL Practitioner, or higher).
• 8 – 12 years’ experience in IT operations management, preferably in the banking or financial services industry.
• Excellent problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Excellent command of both spoken and written English and Mandarin Chinese to communicate with our Mandarin speaking stakeholders
• Knowledge of cloud technology would be an added advantage.