Total 527 service operations manager job vacancies in Others category in d13 macpherson braddell

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Job Title:Cleaning Operations Manager
Location: Islandwide

Company: SQ 1 Development Pte Ltd

Are you a results-driven leader with a passion for operational excellence? Do you thrive in fast-paced environments where your organisational skills can shine? If so, we have an exciting opportunity for you!

About Us

SQ 1 Development Pte Ltd is a leading provider of commercial cleaning services, committed to delivering high-quality, reliable, and customised solutions to our clients. With a strong reputation for excellence, we serve a diverse range of industries, ensuring clean, safe, and welcoming environments for employees and customers alike.

Position Overview

We are seeking a dynamic and experienced Operations Manager to join our team. In this role, you will oversee and optimise all aspects of our operations, from managing janitorial staff to ensuring the highest standards of service delivery across multiple client accounts. Your leadership will be critical in maintaining our reputation for excellence and driving continuous improvement in our services.

Key Responsibilities

• Recruitment and Training: Lead the hiring, onboarding, and training of janitorial staff to build a high-performing team.
• Customer Relationship Management: Establish and maintain strong relationships with multiple clients, addressing concerns and ensuring customer satisfaction.
• Performance Management: Oversee staff performance, conduct regular evaluations, and implement performance improvement plans as required.
• Attendance and Inventory Management: Ensure accurate attendance submissions and manage stock procurement to meet operational demands.
• Team Leadership: Inspire and motivate supervisors and janitors to deliver outstanding service, fostering a positive work environment.
• Operations Oversight: Manage daily operations, including scheduling, resource allocation, and adherence to service standards.
• Quality Assurance: Implement and monitor quality control processes to meet or exceed client expectations.
• Budget Management: Develop and manage operational budgets, ensuring cost-effectiveness without compromising quality.
• Health & Safety Compliance: Ensure operations comply with health and safety regulations, providing training where necessary.
• Continuous Improvement: Identify opportunities to enhance operational efficiency and lead improvement initiatives.

Qualifications

• A minimum of 2 years of relevant experience in hospitality, commercial cleaning, or facilities management.
• Strong leadership and team management skills.
• Excellent organisational and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Proficiency in computer skills, including operational software and email communication.
• Familiarity with the Ministry of Manpower (MOM) Employment Act and its application in workforce management.
• Availability to work on rotating shifts,weekends, and public holidays.
• Strong communication and interpersonal skills.
• A commitment to delivering high-quality service and exceeding client expectations.

What We Offer

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and career advancement.
• The chance to be part of a company that values innovation and excellence.

How to Apply
Please send your resume and a cover letter outlining your experience and why you’re the perfect fit for this role to [email protected].

Job Description:

• Manage a portfolio of projects at various sites, by coordinating directing and monitoring landscaping operations
• Oversee and manage employees at the sites
• Effective management of site supervisors to ensure delivery of operations at all sites
• Regular visits to company’s landscaping sites to monitor standards of landscape and service quality
• Understand and build long term relationships with employees and clients
• Provide training to new staff in relation to their job scope, responsibilities and standards
• Execute policies and implement quality measures at your project sites
• Manage operations and periodic work for projects with the support of the Operations Supervisor and Float team
• Able to train, motivate and encourage employees deployed at sites
• Manage supplies ordering for your projects
• Plan, draw and deliver daily, periodic schedules, roasters, deployment charts.
• Suggest innovative ideas for performance improvement and quality services
• Prepare ad-hoc quotations for your projects

Skills Required:

• Landscape Experience, & Passion for Landscape / Greenery
• Experience in People Management
• Independent
• Problem-solver
• Well organized
• Smart Planner
• Excellent time management
• Passionate and self-motivated

Requirements:

• 2 Years Experience in similar role
• Class 3 driving license
• Qualification: Minimum Diploma. Experienced candidates will be considered.
• Qualification Landscape Related: Diploma/Degree in Landscape Architecture/Design or Certified Practicing Horticulturist / Arborist
• Computer literate

Job Description:

• Manage a portfolio of projects at various sites, by coordinating directing and monitoring landscaping operations
• Oversee and manage employees at the sites
• Effective management of site supervisors to ensure delivery of operations at all sites
• Regular visits to company’s landscaping sites to monitor standards of landscape and service quality
• Understand and build long term relationships with employees and clients
• Provide training to new staff in relation to their job scope, responsibilities and standards
• Execute policies and implement quality measures at your project sites
• Manage operations and periodic work for projects with the support of the Operations Supervisor and Float team
• Able to train, motivate and encourage employees deployed at sites
• Manage supplies ordering for your projects
• Plan, draw and deliver daily, periodic schedules, roasters, deployment charts.
• Suggest innovative ideas for performance improvement and quality services
• Prepare ad-hoc quotations for your projects

Skills Required:

• Landscape Experience, & Passion for Landscape / Greenery
• Experience in People Management
• Independent
• Problem-solver
• Well organized
• Smart Planner
• Excellent time management
• Passionate and self-motivated

Requirements:

• 2 Years Experience in similar role
• Class 3 driving license
• Qualification: Minimum Diploma. Experienced candidates will be considered.
• Qualification Landscape Related: Diploma/Degree in Landscape Architecture/Design or Certified Practicing Horticulturist / Arborist
• Computer literate

Responsibilities

· Manage the project schedule and report progress to management.

· Coordinate with clients, suppliers, and contractors to deliver on project requirements.

· Prepare the site for landscape project implementation.

· Read and interpret site plans and drawings

· Uphold safety standards and environmental regulations during maintenance activities.

· Ensure safety regulations are implemented and complied with.

· Maintenance duties.

Qualifications:

· Previous experience in gardening and landscaping,

· Knowledge of plant species, gardening techniques, and landscaping principles.

· Excellent leadership and communication skills.

· Ability to work independently and as part of a team.

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

Local importer and exporter of steel cargoes.

Assist in loading and unloading of cargoes (overhead cranes and forklifts).

Check sizes and specifications of cargoes against documentation.

Work place in Senoko area.

Work week Monday to Friday.

Work hours 0800hrs to 1740hrs.

Candidate with forklift licence would be preferred.

· Greet guests and visitors warmly and make them feel welcome and attended

· Manage guests/customers queries, requests, feedbacks

· Answer phone an email inquiry from potential guests in a timely and respectful manner

· Receive and redirect mail, phone calls, packages, etc

· Anticipate guests needs to accommodate them and provide an exceptional guest experience

· Perform basic administrative/secretarial/reception duties

· Maintain inventory of supplies and order new stock as needed

· Running errands to assist guests/customers

· Handle promotion for events, voucher claims etc

· Record incident reports and assist in follow up actions (if any)

· Ensure that guest spaces and lobby are always clean and tidy

· Any other ad hoc duties as assigned

Role:

• Regularly engage with equity terminals to assess operational and financial performance, aiming to enhance profitability through improved productivity and efficiency.
• Support the establishment and monitoring of terminals’ KPIs and provide insights on performance gaps.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions.
• Review annual budgets for terminals, including capital expenditure plans, and assist in securing Management approvals.
• Assess current terminal processes to identify improvement opportunities and implement best practices.
• Collaborate across departments to ensure effective management.

Requirements:

• Bachelor’s degree in a relevant field, such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2-3 years of experience in container terminal management preferred.
• Candidates with additional experience may be considered for a higher-level position.
• Strong business judgment and analytical skills.
• Intermediate proficiency in Microsoft Excel and PowerPoint.
• Basic understanding of financial statement analysis and financial modeling.
• Candidates from other industries are encouraged to apply.
• Experience in shipping or marine terminal operations is an advantage.
• Basic understanding of contract structures.

Salary : 3000-4200 salary package

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

Job Purpose

The Facility Manager is responsible for overseeing and managing the maintenance, security, and operations of the company’s facilities. This role ensures that the buildings, equipment, and systems meet regulatory standards and are maintained to promote a safe, efficient, and productive working environment.

Key Responsibilities:

1. Facility Maintenance and Operations

• Oversee the maintenance of HVAC, electrical, plumbing, and other building systems.
• Conduct regular inspections to ensure facilities are in excellent condition and adhere to safety and regulatory requirements.
• Manage facility-related contracts and service agreements, ensuring timely and cost-effective delivery of services.

2. Vendor and Contractor Management

• Evaluate and select external vendors for facility services.
• Supervise contractors during repair and maintenance projects, ensuring work quality and adherence to deadlines.

3. Budget and Cost Control

• Develop and manage the facility management budget, ensuring optimal allocation of resources.
• Identify cost-saving opportunities while maintaining operational standards.

4. Health and Safety Compliance

• Ensure facilities comply with health, safety, and environmental regulations.
• Conduct regular safety drills and training sessions to enhance workplace preparedness.

5. Space Planning and Management

• Plan and optimize the use of available space to meet business requirements.
• Collaborate with internal teams to support moves, renovations, and expansions.

6. Emergency Preparedness and Response

• Develop and implement emergency response plans, including fire safety and evacuation procedures.
• Respond to facility emergencies promptly, coordinating necessary actions to resolve issues

7. Team Leadership and Collaboration

• Lead a team of facility management staff, providing guidance, training, and performance evaluations
• Collaborate with other departments to ensure the facility supports organizational goals.

Qualifications and Skills:

Education and Certifications:

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or related fields.
• Certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent are highly preferred.
• Further Training: Managing WAH, Bizsafe L2, CSCPM

Experience:

• Minimum 5 years of experience in facility management, with a proven track record in managing large-scale facilities.
• Experience in budgeting, vendor management, and project coordination.
• Mobility : As when needed

Technical Skills:

• Strong understanding of building systems, including HVAC, electrical, and plumbing.
• Familiarity with facility management software and tools.
• Knowledge of local health, safety, and environmental regulations.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills to liaise with stakeholders at all levels.
• Languages: English, Chinese

Key Performance Indicators (KPIs):

• Facility maintenance uptime and responsiveness.
• Compliance with safety and regulatory standards.
• Budget adherence and cost efficiency.
• Employee satisfaction with facility servic

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 8 years of relevant experience in the full cycle of construction project administration.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore A1 Main Contractors and HDB BTO projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Role Name: General Manager (GM) for Envac SEA

Reporting to CEO & Regional President of Envac Region Greater China, SEA & India

Depending on the experience and qualification of the candidate, this role could start with a 6 to 12 months of transition to learn about Envac systems and operations as a Senior Project Director or Acting as a Regional COO role. After this transition, he or she will serve as an independent General Manager (GM) for SEA including Singapore and Malysia. As the candidate develops, he or she is likely to take additional responsibility to oversee other offices, for example, India and / or HK /TW. This role will be located in Singapore, it will require 15 to 30% travel.

Description of the Role

The GM of SEA will have full responsibility for the P&L for Singapore and Malaysia. He/She oversees full functions of the local management including Commercial, Projects, O&M, Technical, Procurement and Supporting functions such as Finance, HR, Admin, QS and EHS. He/She sets up and manages company priorities while setting leadership examples and strategic direction for team to make responsible decisions and execute effectively. The MD provides the regional CEO & President with applicable strategies and ensures the strategy execution is done for his / her responsible countries in alignment with Envac AB company objective of 2X5Y growth goal.

Key Duties and Responsibilities

The following list defines, not limited to, the role’s duties and responsibilities:

• Be the P&L owner including order intake, revenue timely generation, gross profit, EBIT, cost control, cash flow and working capitals.
• Be responsible for the company’s annual financial budget setup that supports the 2X5Y goals and is committed to overcome difficulties to achieve annual budget plan and strategy plan.
• Actively design and support human resource strategies for performance evaluation, staffing, training, talent development and retention. Establish a healthy succession plan while managing company knowledge retention risks and cost effectiveness.
• Be hands-on, when necessary, as the team has pockets of gaps, can supervise with solid background and coaching skills to provide guidance and motivation to drive maximum performance.
• Be proactive with ownership to minimize company risks including contract management and project management.
• Be a team player to look out for regional wellbeing and actively contribute to the region. For each site, create certain expertise to support the region. For Singapore, make expertise in technical, SCM and project management a proud site to share and support the region.
• Be strategic and firm in tough discussions with housing authorities, main Contractors and partners.
• Be a visionary. Can focus on daily priorities without losing sight of country goals and regional mission. Communicate effectively to bring visionary culture to the team.
• Be systematic:
  • Establish productive team cadence for personal growth and team alignment.
  • Formulate corresponding management systems and implement to minimize company risks and improve company image.
  • Play an integrated role in establishing and strengthening company culture through leading by examples. Be the positive influence for brand promotion and IP protection.
• Preferred candidates with the following capability will be highly considered:
  • Track records of creating, executing and sustaining workable processes (project management, distributor management, pricing strategy, contract design and management…) to enable regional efficiency and compliance.
  • Ability to influence and make changes with existing company leaders with deep history and ways of operations who will be willingly following him / her to adopt a productive system and culture to support the growth goal of the region.
  • Work expertise: Solid track record of problem solving to grow business especially in Asia, as VP/GM type of roles with full functions
    • Hands-on engineering project management experience with track record of efficiency contribution to the business results
    • Experience in supply chain management and cost efficiency achievement during project definition and executions.
    • Hands-on engineering business sales – designing, bidding and contract setups.
    • Savvy expertise in dealing with partners (consultants, agents, distributors…) and JV partners with track record of successes.
• Other Preferred Requirements:
  • Language / cultural background: prefer oversea experience, fluent in English and preferably can also communicate in Chinese.
  • Leadership style and attributes:
    • Connectivity / attraction with people of all types, a well-respected and influential leader
    • Well-balanced sense of judgements
    • Sound decision making capability especially under VUCA (examples)
    • Style of being efficient, and results-oriented without losing followers
    • A powerful people leader creating desirable culture (examples)

Job Function:

• Responsible for monitoring of day-to-day Accounts Payable Function
• Responsible for monitoring of day to day Inventories and Year end stock take
• Review and allocation of daily cash management within the Group
• Oversee accounting staff in Accounts Payable & Inventory Team to ensure timely and accurate monthly closing
• Monthly PowerBi reporting
• Any other related projects/duties which not indicated above will be assigned by the superior from time to time.

Education and Experience:

• Degree in Accounting ar ACCA
• Minimun 8 years of working experience in Accounts Payable, Inventory and full book experience

Knowlegde, Skills, Abilities

• Proficiency in MS Office, especially in MS Excel.
• Effective communication skills
• Strong leadership skills and analytical skills
• Meticulous and attention to details
• Good team player and independent
• Able to follow up and coordinate with inter-department

- Interviews, conducts OJEs and trains restaurant manager based on district needs and goals

- Supports, coaches and consults to ensure that all assigned restaurants are adequately staffed to maximize sales potential, operational efficiency and turnover among all restaurant employees is reduced

- Knows, enforces, educates and consults with all restaurant employees on all appropriate HR policies, labor laws, security and safety procedures

- Supports, coaches, consult, develop and recognize the results of all levels of restaurant employees

Requirements:

- Minimum 2 years of experience in F&B industry
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Familiarity with food handling, safety and restaurant guidelines

- Possess Food Safety Hygiene certification

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENT:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills.