Total 28,174 service operations manager job vacancies in Others category in Singapore

We are a Fintech solutions service provider, with teams in the Middle East and Asia serving a global clientele and financial institutions. We serve as a nexus between traditional and digital financial services and build innovative solutions in banking, payment and custody solutions for the new economy.

Job Summary:

We are looking for a meticulous and analytical individual to join our team as an AML (Anti-Money Laundering) Ops Analyst. This role is essential in ensuring our institution complies with regulatory requirements and effectively manages financial crime risks. We offer an exciting opportunity for both seasoned professionals and recent graduates looking to kick-start their careers in AML/CFT operations. We value fresh perspectives and are committed to fostering talent at all levels, making this an ideal position for those eager to grow and thrive in a supportive environment

Key Responsibilities:

● Conduct thorough investigations and analysis of alerts generated by transaction monitoring systems to detect potential suspicious activities.

● Perform customer due diligence (CDD) reviews on new and existing clients to assess risk profiles and identify any unusual or suspicious behavior.

● Review and verify customer documentation to ensure compliance with regulatory standards and internal policies.

● Collaborate closely with Compliance Officers, Relationship Managers, and other stakeholders to gather necessary information and documentation.

● Analyze complex customer profiles and transaction patterns to detect trends indicative of money laundering, terrorist financing, or other illicit activities.

● Stay updated on regulatory changes and industry trends related to AML practices and implement necessary changes to policies and procedures.

● Maintain accurate and detailed records of AML activities, investigations, and decisions in the bank's systems.

● Provide support during audits, regulatory examinations, and internal investigations by preparing documentation and responding to inquiries as required.

● Contribute to the development and enhancement of AML processes, tools, and training programs.

● Participate in training sessions to ensure awareness and understanding of AML requirements among colleagues.

Qualifications:

● Bachelor’s degree in any fields

● Possess at least 1-2 years of operational AML ops experience

● Familiarity with the AML value chain, including Onboarding / ongoing CDD for individuals and entities, sanctions, transaction monitoring, account closures etc.

● Good understanding of AML regulations, including but not limited to the Bank Secrecy Act (BSA), USA PATRIOT Act, FATF recommendations, and local regulatory requirements.

● Proficiency in using AML tools, transaction monitoring systems, and other investigative resources.

● Excellent analytical skills with the ability to interpret complex information and make informed decisions.

● Detail-oriented with strong organizational and time management skills.

● Effective written and verbal communication skills, including the ability to present findings and recommendations clearly and concisely.

● Recent graduates are encouraged to apply; we welcome applications from individuals looking to launch their careers in AML/CFT Operations

Competencies:

● High level of integrity and ethical standards.

● Strong organizational and time management skills.

● Ability to handle multiple tasks and meet deadlines.

● Proactive and self-motivated with a continuous improvement mindset.

• Reputable 3rd Party Logistics company is hiring for the position of Operations Executive (Permanent role)
• Work location (Jurong)
• Work hours: 5.5 days alternate saturdays
• Responsible for supervising order fulfilment.
• Monitor performance and ensures timely processing of customers’ orders.
• To ensure a smooth operations for Cargo / Material handling and delivery
• SAP experience and WMS experience will be an advantage

Requirements:

• At least a Degree / Diploma holder in Logistics & Supply Chain / Business / Equivalent

To apply, please email a detailed copy of your resume in Ms. Words to [email protected]

Linus Yeo Yong Boon

CEI No: R1104497

JOB DUTIES AS FOLLOWS:-

-Provide support to director and managers as and when required.

-Update internal operation procedures documents needed.

-Coordinate with Manger to arrange the warehouse delivery schedule and to provide follow-ups.

-Support the Manager in managing and resolving operational issues.

-Work with Manager to provide excellent customer service.

-Record client's calling and requirement;

- Order the products, do the purchasing;

- Arrange for delivery, unload and upload of products;

- Support the administrative works at office/warehouse;

- Reconcile payments and receipts to various parties on time.

- Inform and assist the director and managers for meeting set-up and document preparation.

- filing and computer office works like word,excel,power point and pdf.

- Other job assigned.

Requirements:

1) Willing to work at office or warehouse non-aircon environment.

2) Prefer someone with good communication skill and leadership.;

3) At least 2 years related experience ;

4) Must be willing to work over-time and stay back late for works;

5) someone willing to take hardship job and strong enough to unload 30kg products;

6) Willing to work on weekends or public holidays for essential job.

7) Willing to work on night shift job.

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Operations Assistant
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,500 + Variable Bonus + HP Allowance + Company Car Provided
• Duration: Permanent

Key Responsibilities

• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67703 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

• Prepare quotation, delivery order, permit declaration, email to customers or overseas agent.
• Co-ordination and communication with various parties (including customers, carrier, co-loaders and overseas agents).
• Perform vessel space reservation (via phone, email, etc.)
• Monitoring and following up of import/export shipment and checking shipment status regularly.
• Attending phone calls from customers.
• Arranging local handling services.
• To keep all customer records and documents orderly filed and stored ensuring easy access and traceability.
• Handle costings and ensure prompt invoicing to customers & system.
• Perform other duties as assigned by superior.

Job Requirements

• Minimum GCE ‘O’ level or equivalent.
• Minimum 2 years' experience in freight, supply chain or logistics.
• Knowledge of incoterms is a must.
• Knowledge of permit declaration.
• Knowledge in Microsoft Office.
• Able to manage heavy workflow efficiently and well-organised.
• Interpersonal Skills.
• Able to work independently and initiative.
• Team player with sense of urgency
• 5-day work week.

Task & Responsibilities:

• To carry out post trade contract activities and day-to-day execution of bulk physical contracts concluded by the Trading Team. This involves planning shipments to payment collection.
• Acknowledgment of nomination to buyer and sending it on to shipper ensuring shipper acceptance of nomination.
• Informing and coordinating with Trade Finance Team about all new bulk shipments where a purchase of warehoused goods that will be funded by banks are involved as TF Team needs to arrange releases.
• Close communication with our Thailand Operations Team for bulk shipments with Thai origin as shipper communication will be handled by Thai Team for this.
• Ensure all information like Dem/Des, documentary instruction or LCs (if required) are in place before loading.
• Issuing documentary instructions to shipper for timely preparation of shipping documents and follow up on draft documents for checking.
• Creating shipment number in our in-house system, Suite
• Ensure all drafts are checked and confirmed by buyer and passing on to shipper. Follow up on scanned signed documents and original documents.
• Instructing / Appointing cargo surveyors at loading and discharging port(s).
• Create sale invoice and upload all shipping documents in Suite.
• Ensuring payments from buyers are made in time before shipments arrives at destination.
• Managing the payment of suppliers, freight invoices and any other costs.
• Preparation & maintenance of shipment files in in-house Suite and any hard copies if required.
• Arrange local or overseas courier to send out original documents.
• Updating/Extracting records of shipment plans and supplier call forward plans via excel or system database
• Join weekly execution calls with both London team and Thailand team.

Required Skills and Experience:

• Minimum Diploma holders
• Excellent written and verbal proficiency in English
• Experience in bulk shipment experience would be giving strong preference.
• Experience in RSA / SAOL / Sugar No. 11 rules and regulation and Incoterms would be helpful.
• Established in negotiating documents basis CAD, Bank Documentary Collection, and Documentary Letters of Credit.
• Experience in Letter of Credits negotiation and UCP, ISBP rules would be helpful.
• Fast learner and be able to work under pressure
• Ability to act with integrity when dealing with confidential matters
• Team player with strong work ethics and excellent communication & organisational skills
• Computer literate in Microsoft Word, Excel and Power Point

1. Route Planning and Optimization:Responsibility: Designing and optimizing transportation routes to ensure efficient delivery of goods.
   Tasks: Utilizing route planning software, considering factors like traffic, fuel efficiency, and delivery schedules to minimize costs and maximize delivery efficiency.
   
2. Fleet Management:Responsibility: Overseeing the management of company vehicles (trucks, vans, etc.) and ensuring they are well-maintained and compliant with safety regulations.
   Tasks: Scheduling maintenance, tracking vehicle usage, and optimizing fleet size to meet operational demands.
   
3. Transportation Coordination:Responsibility: Coordinating transportation activities, including scheduling deliveries, dispatching drivers, and ensuring on-time performance.
   Tasks: Communicating with drivers and monitoring transportation activities to resolve any issues that arise during deliveries.
   
4. Inventory Control:Responsibility: Managing inventory levels and stock movements to ensure availability and minimize excess inventory.
   Tasks: Implementing inventory control systems, conducting regular audits, and optimizing storage space to improve efficiency.
   
5. Customer Service and Communication:Responsibility: Interacting with customers to address inquiries, resolve complaints, and provide updates on delivery status.
   Tasks: Maintaining strong relationships with clients, ensuring clear communication throughout the transportation process, and addressing any customer concerns promptly.
   
6. Compliance and Regulations:Responsibility: Ensuring compliance with transportation regulations, safety standards, and environmental guidelines.
   Tasks: Staying updated on regulatory changes, implementing safety protocols, and conducting training for drivers on compliance issues.
   
7. Data Analysis and Reporting:Responsibility: Analyzing transportation data to identify trends, evaluate performance metrics, and make data-driven decisions.
   Tasks: Generating reports on key performance indicators (KPIs), such as on-time delivery rates and transportation costs, and proposing improvements based on data analysis.
   
8. Continuous Improvement Initiatives:Responsibility: Identifying opportunities for process improvement and cost savings within the logistics and transportation operations.
   Tasks: Implementing lean practices, conducting root cause analysis for issues, and collaborating with cross-functional teams to implement efficiency improvements.
   

Skills and Qualifications

• Knowledge of Transport Management Systems (TMS): Proficiency in using software for route planning, fleet management, and tracking.
• Analytical Skills: Ability to analyse data, identify trends, and make informed decisions to improve logistics operations.
• Communication Skills: Strong interpersonal and communication skills to interact effectively with drivers, customers, and internal stakeholders.
• Problem-Solving Ability: Capacity to troubleshoot issues and find effective solutions under pressure.
• Organizational Skills: Excellent organizational skills to manage multiple tasks and priorities effectively.
• Attention to Detail: Thoroughness in overseeing logistics operations to ensure accuracy and compliance with regulations.
• Degree in Business Administration or related experiences.
• Meticulous and eye for detail

The Assistant Bar Manager shall assist in planning, organizing and giving direction of the lounge operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Bar Manager is responsible and accountable for its profitability, revenue generation and creating WOW experiences.

Primary Responsibilities

Outlet Operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operations requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required

Key Responsibilities:

• Manage daily fund operations, ensuring accurate calculations, transaction processing, and record maintenance by liaising with and overseeing the work of the fund administrator and corporate secretary.
• Prepare and oversee all fund activities, including capital calls, distributions, quarterly reporting, annual filings, and both internal and external audits.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Support the onboarding process for new investors, acting as the liaison between investors and the onboarding team of the fund administrator.
• Work with tax advisors to ensure local tax filings are met. This includes, and not limited to, GST filings, statement of claims, tax incentive applications, annual declaration, corporate income tax filings, tax residency applications, etc
• Reconcile bank accounts, investment positions, management accounts, and investor statements to ensure accuracy and consistency.
• Ensure all fund-related documentation is properly maintained, archived, and easily accessible.
• Actively communicate with internal stakeholders ensuring all fund activities comply with the applicable laws and internal policies

Requirements:

• Minimum 4 years of work experience in fund accounting or related field
• Strong understanding of fund accounting principles and investment operations
• Proficiency in Microsoft Office Suite, particularly in Excel
• Excellent analytical, organization and problem-solving skills
• Strong communication skills
• Ability to work independently and as part of a team in a fast-paced environment

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Organize daily warehouse operations to meet expectations and timelines.
• Manage operations cost-effectively while meeting requirements.
• Ensure proper handling and processing of goods in the warehouse.
• Lead and motivate staff to achieve company goals.
• Enforce compliance with warehouse procedures, safety, and 5S standards.
• Monitor staff compliance and data accuracy.
• Drive process improvement and project implementation.
• Handle customer complaints and resolve conflicts.
• Manage staffing and overtime scheduling.
• Maintain accurate stock inventory.
• Schedule training for warehouse staff.
• Evaluate and update operational procedures as needed.

Requirements:

• Min Diploma
• Min 3 years of warehouse operations or customer service experience
• Strong communication and interpersonal skills required.
• Proficient in Microsoft Office
• Experience in Power BI will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Operations Officer (Air Freight) /Air Operation Officer
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation
• Salary Package: Basic Salary +OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Start with handling air import duties, then gradually take on export responsibilities.
• Manage incoming alerts for cargo release and coordination of delivery.
• Inspect inbound cargo at the warehouse and report any issues to the team leader.
• Follow up on jobs from customer service, draft and verify airway bills (AWBs).
• Prepare and process AWBs, documentation, and customs declarations for outbound cargo.
• Check export cargo at the warehouse and attach airline labels as necessary.
• Communicate with customers and international agents, manage emails.
• Pre-clear exports and imports with customs.
• Input shipment details into the CCN system for customs compliance.
• Handle billing and operational-related correspondence and tasks for both air imports and exports.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• At least a Diploma in Business, Management or its equivalent.
• Willing to work overtime when required.
• Individuals without experience are encouraged to apply; training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66255 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Proven work experience as a FOOD SERVICES SERVICE CREW
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• Must work on weekends/PH.
• Able to work night shift

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

• Maintain friendly and welcoming service to customers.
• Present menu and provide detailed information when asked.
• In charge of table preparation.
• Offer menu recommendations.
• Take accurate food and beverage orders.
• Communicate order details to the Kitchen.
• Serve food and beverage orders.
• Check cutlery and dishes for cleanliness and presentation.
• Arrange table settings and maintain a tidy dining area.
• Clear tables after customers finish dining.
• 6 Days' work week.

Permanent | Foreign Bank (Corporate Banking)

5days; 9am to 6.30pm

Work Location: CBD

Salary range: $3400-$3800

Responsibilities:

• To fulfil various corporate loan operations
• To verify payment orders for loan disbursement/ repayment
• To prepare / compiling statistical reports for management
• To liaise with Relationship Managers/Dealers on loan matters
• To perform general administrative duties assigned by management

Requirements:

• Possess Degree with minimum 2years' experience of loans operations (loans drawdowns/ rollover, etc) in Corporate Banking.
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24642

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

We are on the lookout for bright, energetic, experienced Managers.

Applicants will need to have at least 4 years experience in a similar position, a keen eye to detail and willingness to learn and progress in the Hospitality Industry.

We offer great working conditions, career pathways and good renumeration for the right candidates, applicants must have experience in a fast- paced restaurant.

• Cheerful and warm personality
• Enjoy working in a fast-paced and fun environment
• Demonstrate high levels of energy, enthusiasm and drive
• Enjoy working with people
• Food and Hygiene certificate preferred

· Manage daily operations and resolve day-to-day operational issues.

· Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

· Control, review and manage operational costs

· Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

· Liaise with landlords, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

· Other ad-hoc duties as assigned

· Requirements:

· Minimum 2 years of relevant experience in the Mix Rice F&B industry

· Good cooking skills

· Good leadership and organization skills

· Able to meet tight deadlines and attend to emergencies after work hours

• Plan and manage all staffing levels in assigned department.
• Manage, recruit, interview, hire, train and monitor employees.
• Communicate job expectations and responsibilities, while supervising, disciplining, managing and overseeing employees and work systems.
• Ensure all employees comply with company rules, policies, procedures and regulations, while meeting established productivity targets.
• Encourage and motivate all employees to work and collaborate to meet goals, while fulfilling their job responsibilities and obligations.
• Create and maintain a healthy and positive work culture.
• Implement, establishes and meets departmental and company goals to improve business outcome.
• Prepare budgets and performs inventory control measures to ensure an accurate accounting for expenditures and resources.
• Establish and maintain quality and customer service standards, while ensuring workers do the same.
• Identifies problem areas and works to implement solutions to effectively resolve them.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We don’t just talk, we do. Lead the change with us.

At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.

We are a global team of nearly 800 changemakers, operating in more than 30 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

Role Summary

In recognition of TBI’s growing impact and size in Asia Pacific (APAC), we are looking for an exceptional Manager to join TBI’s APAC Advisory Team – a regional team that supports our existing country operations and plays a key role in efforts to expand the footprint of our advisory work into new countries across the APAC region.

Managers on the APAC regional team provide dedicated in-country support to new countries as they ramp up operations and launch Advisory projects with senior government counterparts. Managers are responsible for project and/or workstream execution within countries or driving scoping efforts to launch new countries. This is a people manager role and the individual will be leading a small team of Associates and Analysts.

Successful applicants will have an amazing career ahead of them.  Whether they are at TBI for a few years, or a large share of their career as they grow and progress within the Institute – their experience as a TBI Manager will position them to have a huge global impact.

This role is ideal for candidates who have public sector experience, either in government or through public sector management consulting with experience delivering strategy and policy projects for senior government clients. We are in search for individuals who are passionate about politics and the ability to create change by working in and closely with governments. Candidates must have the ability to operate directly with clients, which include Ministers, Presidents, Prime Ministers, and Heads of State. Candidates must also be able to work across TBI with professionalism, confidentiality, integrity, collaboration, and diplomacy.

Candidates must be willing to travel extensively across the APAC region, including for in-country deployments that can last up to six (6) months in duration. Candidates may be expected to do more than one (1) in-country deployment a year and should be excited by the opportunity to live in and learn about new countries and their governments.

Preference will be given to candidates who are proficient in English and at least one other language at a level strong enough to engage with senior politicians in the region. The Manager will be based in Singapore when not deployed and will report to the Senior Manager, APAC Advisory.

Key Responsibilities

• Develop and execute strategies to help clients to achieve their goals through strong project management, problem solving, and execution.
• Undertake complex political analyses to understand key actors, their drivers, and how TBI can approach complex political landscapes
• Lead team of Associates and/or Analysts in problem structuring, analysis, synthesis and client implications, and in the production of client deliverables through effective and impactful written communication.
• Engage with government stakeholders to discuss opportunities and prepare materials and proposals accordingly.
• Innovate and develop tools that enable efficient management and delivery of programmes (e.g. project dashboards, frameworks, and trackers)
• Contribute to the initiation of new engagements in existing or new countries, until permanent staffing has been identified and onboarded. This will entail managing teams of 2 or 3 junior team members, leading research, engaging with senior government stakeholders and overseeing the production of client-ready presentations and deliverables.
• Routinely engage with teams across TBI to ensure the best-of-TBI is brought forward to country programmes and clients
• Provide surge support across the region when the regional staffing capacity requires buttressing. The Manager is expected to cover delivery roles across TBI’s core strategy, policy, and delivery work programs.
• When not deployed, the Manager will work with colleagues in the APAC region to scope new countries, deliver projects for other government clients in the region, or conduct research and analysis on a variety of topics.
• The Manager will report to the Senior Manager, or to the Country Director when on engagements.

Person Specification

• At least 6 years’ experience – ideally in government (e.g. political staffer or public servant), public sector consulting, public sector organizations, multilateral institutions, or implementation-oriented areas of a large, private sector organization – with a track record of effective project delivery.
• A graduate degree in public policy, economics, international relations, or political sciences; graduate degrees in other areas can be considered with relevant equivalent experience.
• Technology experience is not required but is an asset. What is required is a personal passion for politics, strong political acumen, and a willingness to learn and adapt.
• Ability to effectively manage and develop small teams comprising a variety of skill sets, nationalities and cultural backgrounds with an ethos focused on team success, team health, and genuine motivation for colleagues’ performance, growth, and well-being – the Asia Pacific Regional Advisory team is a tight-knit unit who work closely together, so we are looking for candidates who will contribute to a positive, collaborative, and encouraging team atmosphere.
• Proven ability to lead engagement and build relationships with public sector clients.
• An ability to work independently, think strategically and produce deliverables, with strong attention to detail.
• Excellent interpersonal and presentational skills; able to quickly establish his or her credibility with the client.
• Ability to operate within sometimes sensitive political contexts and be attuned to potential areas of conflict or tension.
• An awareness of trends in international relations and geopolitics, particularly in the region
• Strong written communication and executive reporting skills including concisely written PPT decks and reports.

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Store Manager Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.