Total 960 customer service manager job vacancies in Quality Assurance / Control category in Singapore

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

CubePay is now hiring Compliance Officer to join our Compliance Team in Singapore to help us build up our business activities. If you seek new career advancement in digital payment, we look forward to discussing this exciting opportunity with you.

About the Job

Identifies risks that an organization faces and advises on how to avoid or address them. It implements controls to protect the organization from those risks. Compliance monitors and reports on the effectiveness of controls in the management of the organizations risk exposure.

What’s in the Job

• Compliance Program Management: Develop, implement, and manage the company’s compliance programs and policies, ensuring alignment with regulatory and industry standards.
• KYC Due Diligence: Conduct comprehensive KYC (Know Your Customer) assessments on business partners, vendors, and clients. This includes verifying identities, assessing financial and legal risks, and ensuring that each partner aligns with our compliance standards.
• Regulatory Audits and Risk Assessments: Conduct regular audits and assessments to identify potential compliance risks and ensure adherence to relevant laws and standards. Develop and implement corrective actions where necessary.
• Regulatory Monitoring: Stay up-to-date with regulatory changes and communicate updates to relevant stakeholders, adjusting policies and procedures as necessary.
• Employee Training and Guidance: Provide guidance and training to employees on compliance requirements, regulatory updates, KYC procedures, and best practices.
• Cross-Department Collaboration: Work closely with other departments to establish compliance controls and ensure that all teams are informed and aligned with regulatory standards.
• Compliance Investigations: Lead investigations into compliance violations, ensure corrective actions are taken, and report findings to senior management.
• Documentation and Record-Keeping: Maintain detailed records and documentation of all compliance and KYC activities, to support regulatory audits and internal use.
• Liaison with Regulatory Bodies: Serve as the primary point of contact for regulatory agencies and other external entities related to compliance and KYC matters.

The Candidate

• Bachelor’s degree in Law, Business Administration, Finance, or a related field. Advanced certifications (e.g., CAMS, CCEP, CIPP, or similar) are advantageous.
• Minimum of [X] years of experience in compliance, risk management, or a related field.
• Proven expertise in regulatory frameworks such as PCI, ISO 27001, ISO 27701, PDPA, and MSA.
• Strong knowledge of KYC, AML (Anti-Money Laundering) practices, and local and international compliance regulations.
• Excellent analytical skills and attention to detail, with the ability to interpret and apply complex regulations.
• Strong communication and interpersonal skills to work effectively across departments and with external parties.
• Proactive, with the ability to anticipate compliance risks and implement preventive measures.
• BSc/BA in law, finance, business administration or related field
• Certified compliance professional is a plus.

To apply: pls click on below link:

https://careers.cubepayment.com/jobs/Careers/616675000002442024/Compliance-Manager?source=CareerSite

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Position: QA Assistant Manager
• Working days: 5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $4000 - $4500 (max $5k)
• Location: Senoko S Rd (Admiralty)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Purpose: To lead in overall Supplier Quality Management including qualifying of potential suppliers, enhance supplier's quality, logistics, technology, cost and service (QLTCS) performance. Strategic development of existing and new suppliers to meet customers’ and company’s needs. The plan shall include semiconductor and analytical industry requirements as part of overall supplier development program.

Key Area of Responsibilities:

• Lead a team of Supplier Quality Manager/Engineer, Supplier Quality Engineers to manage suppliers and support the internal team as well as customers. Including deployment of customer-specific technical requirements, mTPD process management, Technical Qualifications, FAIR, 8D, CAPA, Process validation audits
• To develop low-cost suppliers to meet customers’ and company’s needs
• To develop alternative suppliers in the Mix Low Volume market to support localization and continuous cost reduction needs program
• Develop suppliers' technical capabilities, PQP & build-in quality process
• Supply chain ramp, capacity, and resource plan
• Work with strategic and preferred suppliers through regular scorecard sessions to improve QLTCS.
• Drive continuous improvement programs
• Manage Sustainability Requirements in the supply base
• · Continuous automation and improvement of supplier interface for better efficiency, communication, and control (Supplier Satisfaction)
• Supplier Training portal where customer-specific requirements can be deployed. Quality Tools can be communicated – 8D/CAPA, FAIR, PQP (CTQ, Process Flow, PFMEA, Control Plan, MSA, SPC)

Qualification & Experiences:

• Degree in Mechanical, Mechatronics or Engineering and other relevant discipline
• At least 5 year of experience as Supplier Quality & Development Manager in metal fabrication, (related to metal works including assembly, sub-assembly, structural, jigs & fixtures) or precision machining industry
• QMS Lead Auditor / Auditor trained and certified
• Experience in procurement and supplier development activities
• Knowledge of ISO 9001 /14000 requirements, application of various QC, analytical, and troubleshooting tools, and application of various measuring, and inspection equipment
• Ability to communicate with all levels and maintain relations with internal stakeholders, suppliers, customers and management.
• Ability to work in a dynamic environment and quickly adapt to changes
• Independent, strong sense of responsibility and a team player

Join us as a Compliance Manager

• This role provides an opportunity to support, develop and embed the risk and control mechanisms for the business, independently overseeing and challenging the effective management of risks and controls
• You’ll provide support, advice, MI and escalation to leaders and the overall business on risk management, recommending necessary actions to the management team for establishing and achieving financial objectives
• Broaden your regulatory knowledge and understanding and develop in a strategic, proactive role which supports the management of the bank's risk profile

What you'll do

As a Compliance Manager, you’ll be helping to develop and manage our compliance and conduct policies so that we can make sure they are fit for purpose and meet the relevant regulatory expectations.

You’ll be assessing existing and proposed financial plans and policies to make sure the bank’s financial administration is efficient and effective, as well as identifying areas of concern, bringing significant variances with supporting detail to the attention of management.

Day-to-day, you’ll be:

• Providing regulatory compliance and conduct insight, oversight and challenge in relation to relevant business units, ensuring compliance arrangements, taking into account core FCA principles
• Contributing to the assessment of the conduct strategy to make sure it’s consistent with, and supports, an effective regulatory framework through the provision of advice, guidance and effective reporting
• Providing advice to make sure conflicts of interest and potential market abuse risks are managed appropriately
• Supporting colleagues to provide input on regulatory policy and conduct risk strategy as well as the implementation of the conduct framework
• Helping to identify potential or actual conduct and compliance risks and ensuring the appropriate escalation, remediation and mitigation to manage risks back within appetite
• Advising on cross border regulation

The skills you'll need

To succeed in this role, you'll have experience in a compliance, conduct or risk management role or similar relevant experience. You'll have knowledge of the regulatory environment and its frameworks, and ideally experience of interpreting regulatory rules and regulations. Ideally you will be legally qualified with exposure to APAC cross border regulation.

You’ll also demonstrate:

• The ability to manage and influence business stakeholders
• A strong understanding of conduct risk management principles
• Good knowledge and an understanding of the risk and compliance operating environment, associated policies, procedures and protocols

You will lead and manage the QA administration & IPQC in daily problem solving activities on Manufacturing Products Conformity (CoC) qualification in all metal parts.

Work with production Leaders and Customers, understand requirements creating comprehensive test method during production phase to leverage final checking. Drive the adoption of QA best practices through the whole team.

Hands-on adopting manual Quality checks and understand requirements is a must.
Excellent written communication skills with Customer QA and team members.

Key Responsibilities:

• Abilities to Lead Quality Inspector or Checker Team efficiently and effectively in Sampling checks System, Quality Awareness in Sheet Metal environment accordingly to Customers requirements.
• Schedule of daily QC Team work assignment according to Jobs.
• Understanding Of individual Customers Parts on GO & NO-GO (Decision Making).
• Attend to Customers Quality Complaints, make action plan and execute it accordingly.
• Submission weekly QA Reports to GM without delay.
• Setup and Conduct Systematic Quality trainings for new staffs in assign duties and task.
• Administer and improve Company's ISO System and Bizsafe.
• Conduct Internal audits for all departments, functions and projects for ISO audits.
• Administer Company QMS and conduct internal audit.
• Design jig and fixture with Engineer Team enhance quick check buyoff.
• Support all QA-related functions and activities both at Company and Customers levels.
• Equipment schedule maintenance programs and execution at all levels.

Requirements:

• Diploma in Quality Management Certificate. (Internally Auditor 2015 Certified)
• Highly responsible for Quality duties and task dateline.
• 3-5 years of hands-on experience in Sheet Metal or Machining environment.
• Knowledge in all related QC tools respectively.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

We are seeking a highly skilled and experienced IT Compliance and Cyber Risk Manager to join our dynamic IT team. This role is crucial in ensuring our IT operations comply with IT general controls, SOX controls, and other regulatory requirements. Additionally, the manager will lead our Cyber Risk Quantification Program, identifying and mitigating cyber risks to protect our company's assets and reputation.

Responsibilities:

• Compliance Management:
• Ensure all IT operations comply with IT general controls, SOX controls, and other relevant framworks the company chose to company chose to complay with (e.g. NIST CSF, CERT RMM) regulatory requirements.
• Develop, implement, and maintain IT compliance methodology, policies and procedures.
• Work with your IT colleguaes to ensure compliance with internal and external standards. Lead regular assessment with the IT organisation.
• Collaborate with internal and external auditors to facilitate compliance audits and address findings.

• IT-Risk Management:
• Manage the internal Cyber Risk Quantification Program with the company tools to identify, assess, and quantify cyber risks.
• Monitor and report on the effectiveness of IT risk management initiatives.
• Stay updated on the latest IT Risks, cyber threats and vulnerabilities.

• Policy and Procedure Development:
• Develop and maintain IT compliance and cyber risk management policies and procedures.
• Ensure policies and procedures are communicated effectively to all relevant stakeholders.
• Provide training and guidance to IT staff on compliance and risk management best practices.

• Collaboration and Communication:
• Work closely with other departments to ensure a cohesive approach to IT compliance and cyber risk management.
• Communicate effectively with senior management, providing regular updates on compliance status and IT-Risk management activities.
• Serve as the primary point of contact for IT compliance and risk management issues.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT compliance, ITGC and/or SOX controls, and IT risk management.
• Strong knowledge of IT general controls, Framworks, and regulatory requirements.
• Experience with IT risk quantification and mitigation strategies.
• Excellent analytical, problem-solving, and communication skills.
• Relevant certifications such as CISA, CISSP, CRISC, or similar are highly desirable.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Eager Learner: Has a strong willingness to learn new things and continuously seeks to improve their skills and knowledge.
• Team Player: Works well in a team and contributes to a positive team environment.
• Problem Solver: Demonstrates strong problem-solving skills, with the ability to think critically and find creative solutions to challenges.
• Detail-Oriented: Pays close attention to detail and has a strong commitment to quality.
• Adaptable: Is flexible, can quickly adapt to new situations and changes in project scope or direction, understand the needs of his peers and contribute to a prefessional and enjoyable work environment.

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Location: Singapore

Overview:

Class: Full-time and Permanent

Reports to: Head of Compliance, APAC

Responsibilities:

Position Purpose:

The incumbent will be responsible for business, regulatory compliance and reputational risks by ensuring adherence to laws and regulations, updating policies and procedures to comply with regulatory changes, advising businesses and senior management, managing audits and inquiries, conducting training and compliance testing.

Primary duties will include:

• Provide advice and guidance to business units and senior management on compliance, regulatory and policy areas
• Update policies, procedures and controls to meet regulatory requirements of MAS, MinLaw, SGX-DT, SGX-DC and regulators in APAC
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Provide advice and guidance on business expansion, innovative products, customer transactions and regulatory issues in APAC
• To conduct compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• To support in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Qualifications:

To land this role you will need:

• At least 10 years of relevant working experience in financial services regulatory compliance or regulatory environment
• Has working experience in audit firms, banks, brokerages or financial services firms
• Deep understanding of MAS regulations, SGX-DT rules and best practices

What makes you stand out:

• Attentive to detail with strong analytical problem solving skills
• Agile mindset, collaborative and trustworthy team player
• Possess good knowledge or skill with compliance systems is advantageous

Education / Certification Requirements:

• University Degree in accounting, business, finance, law or related fields
• Professional certification in compliance is advantageous

Working environment:

• Hybrid (1-day WFH)
• Regular knowledge-sharing meetings and mentoring sessions
• No Travel Requirements

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Overall job objectives

This position is responsible to:

• Collaborate with stakeholders within R&D PV QA, as well as outside of R&D PV QA, such as procurement, finance, legal (as applicable), R&D, Clinical Safety and Pharmacovigilance (CSPV), Medical Affairs, Market Access, Non-clinical Research, and IT to ensure consistent implementation of the GxP vendor quality program across Daiichi Sankyo group companies.
• Continuously assess existing practices and identify areas that need refinement and/or areas to archive a fit-for-purpose GxP vendor quality program in the Daiichi Sankyo group.
• Ensure that GxP vendor qualification status is current, periodically review the risk category of all existing GxP vendors, and prioritize them to be included in the Master Audit Schedule for the subsequent fiscal year.
• Collaborate with stakeholders within R&D PV QA, Legal, and business functions to ensure QA agreements are established for all critical GxP vendors.

Core responsibilities

• Vendor Qualification and Management
• Lead the qualification process for new GxP vendors, including Contract Research Organizations (CROs), Clinical Laboratories, GLP Laboratories, GxP IT computerized system/software vendors, Pharmacovigilance (PV) third parties, etc.
• Conduct risk-based assessments and evaluations of vendors to ensure compliance with regulatory requirements and internal company standards.
• Manage the approved global vendor list and ensure all vendors are qualified, approved, and monitored according to company policies.
• Vendor Audit and Inspection Support:
• Provide input from an audit focus area perspective to Audit & Compliance during the vendor audit planning stage.
• Act as a Subject Matter Expert (SME) for vendor quality and provide support to the inspection management team before, during, and after the audit and regulatory inspection.
• Compliance and Documentation
• Develop and maintain vendor-related quality agreements, ensuring clear roles and responsibilities for GxP compliance are established.
• Ensure proper documentation of all vendor quality activities, including qualification records, and risk assessments.
• Monitor vendor quality performance through Key Performance Indicators (KPIs) and Quality Metrics, providing regular reports to senior management.
• Cross-Functional Collaboration
• Collaborate with internal stakeholders, including business functions, procurement and legal to align on vendor quality requirement.
• Support the resolution of vendor-related issues that impact quality, data integrity and scientific integrity, timelines or compliance.
• Continuous Improvement
• Lead continuous improvement initiatives related to vendor quality management processes.
• Stay current with industry best practices, regulatory changes, and trends in GxP compliance, and implement changes to maintain an industry-leading vendor quality program.

Job Responsibilities

• Lead and enhance the company’s Quality Management System (QMS) in compliance with marine class approvals and Part 145 regulations.
• Drive quality initiatives and foster a culture of quality across all divisions.
• Organize and conduct internal and external audits; coordinate third-party or client audits as needed.
• Establish, implement, and coordinate audit and approval programs, report audit outcomes, and track corrective actions.
• Support root cause analysis with guidance and training, helping to develop preventive action plans.
• Conduct incident investigations and prepare regulatory-compliant reports.
• Provide training on QMS processes, quality principles, tools, and techniques for employees.
• Manage Singapore site licensing and product/service registration for new applications and renewals.
• Oversee budgeting and cost control for QMS projects, training, audits, certifications, and professional subscriptions.
• Implement and maintain quality procedures across assigned sites, keeping a register of quality approvals and procedures.
• Communicate quality procedures to regional teams, ensuring understanding and adherence.
• Conduct scheduled audits for operational, technical, health, safety, and environmental standards.
• Investigate non-conformance and complaints, ensuring documentation, reporting, and escalation.
• Monitor and follow up on supplier corrective actions and improvements.
• Provide data-driven recommendations for quality improvement.
• Advise senior management on compliance and supplier quality improvement needs.
• Perform any additional duties or projects as assigned.

Job Requirements

• Bachelor’s degree in Engineering, Quality Assurance, or equivalent, with at least 5 years of managerial experience in marine, aviation, or related fields.
• Certified ISO9001:2015 internal/lead auditor.
• Completed CAAS M10/L11/L12 exams.
• Ability to interpret CMM, including IPL and special tooling/equipment listings.
• Experience liaising with OEMs for capability expansion preferred.
• Certification or experience in Lean, Kaizen, and 5S, with familiarity in quality tools and techniques.
• Knowledgeable in relevant standards and regulatory requirements for quality systems in marine, defense, and aviation.
• Skilled in administration, maintenance, and development of Quality Management Systems.
• Experience with Continuous Improvement, Lean, or similar methodologies in manufacturing, engineering, or supply chain contexts.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560

EA License No.: 20C0426 (Elitez & Associates)

Responsible for developing and executing strategies to ensure adherence to regulatory requirements.

Conducting regular risk assessments and collaborating across teams to integrate compliance considerations

into business processes, managing regulatory relationships, and leading investigations into compliance

issues.

Job Duties

• Develop and implement compliance strategies to ensure adherence to regulatory requirements within the

payments industry.

• Stay abreast of changes in relevant laws, regulations, and industry standards, and update internal policies

accordingly.

• Conduct regular risk assessments and audits to identify and mitigate compliance risks.

• Collaborate with cross-functional teams to integrate compliance considerations into product development

and business processes.

• Oversee the creation and delivery of compliance training programs for staff to enhance awareness and

understanding of regulations.

• Manage relationships with regulatory authorities and ensure timely and accurate reporting.

• Monitor and analyze emerging trends and issues in the payments industry that may impact compliance.

• Lead investigations into compliance issues and violations, and recommend corrective actions.

• Establish and maintain strong internal controls to safeguard the company's compliance status.

• Prepare and submit regulatory filings and reports as required by relevant authorities.

• Perform any other related duties that may be assigned by the Management from time to time.

Job Requirements

• Bachelor's degree in a relevant field; advanced degree or professional certifications in compliance

preferred.

• Proven experience in compliance management within the payments industry.

• In-depth knowledge of relevant regulations, such as PCI DSS, AML, KYC, and other payment-related

compliance requirements.

• Strong analytical and problem-solving skills, with attention to detail.

• Excellent communication and interpersonal skills to effectively liaise with internal teams, external partners,

and regulatory bodies.

• Ability to lead and inspire a compliance team, fostering a culture of accountability and ethical behavior.

• Demonstrated ability to adapt to changing regulatory landscapes and implement proactive compliance

measures.

• Familiarity with risk management frameworks and practices.

• Proficiency in using compliance management tools and software.

• Analytical mindset with the ability to assess complex regulatory issues and provide strategic solutions.

• Detail-oriented with a focus on accuracy and thoroughness in compliance documentation and reporting.

• Strong verbal and written communication skills in English.

• Ability to collaborate effectively across departments and influence stakeholders at all levels.

• Attention to detail, analytical thinking, and problem-solving abilities.

Work Location: 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day : Monday - Friday, 8.30am - 5.30pm

Responsibilities:

• To lead a team of Engineers to carry out all the Test related activities for Server & Rack products for the production
• To support & implement PXE Server configuration for the products
• Perform & maintain the Server & Rack run-in test process
• Perform & maintain the burn-in & power test process
• To liaise with customer & HQ / factory on the test program implementation and maintenance
• To test and analyze all failures in the production products and work back with customer & HQ / factory for improvement
• Participate in the Kaizen activities
• To update the test program master list & tracking
• To prepare and update Working Instruction
• To provide training over W/I to production
• To support the NPI Process
• To support production on the mass run
• Participate in ISO activities (implementation & maintenance)

Requirements:-

• Min. Diploma in Engineering discipline with min 3 years relevant experience in Server / Rack/ Manufacturing environment
• Ability to work with the customer, HQ / factory, Peers / Subordinate and Superiors
• SAP & Linux knowledge
• Able to multi-task & work under pressure
• Good understanding of test methods and concepts
• Knowledge of programming and debugging skills

Compliance with RBA standards

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Manager, Compliance (CIOO)

Duration: 1 Year Contract

Work Location: Near to Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

What you will be working on

Compliance Audit Management:
• Work with appointed auditor(s) to evaluate compliance with ICT policies and standards.
• Identify compliance gaps and collaborate with relevant teams to ensure timely remediation.

Governance and Remediation Tracking:
• Keep track of audit and security remediation efforts, ensuring all actions are documented and completed within set deadlines.
• Oversee the management of security incidents and vulnerabilities, ensuring they are appropriately escalated and addressed.

Communication and Reporting:
• Facilitate clear and effective communication between different teams for the purpose of management reporting.
• Compile and analyze data from various sources to produce reports on compliance, security, and incident analysis for management review.

What we are looking for

• Experience in ICT compliance, audit, or a similar role.
• Familiarity with government ICT policies, standards, and procedures.
• Strong analytical skills, attention to detail, and the ability to manage multiple tasks and projects.
• Excellent communication and interpersonal skills, with a commitment to continuous learning and improvement.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9768

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Responsibilities

• Plan for quality assurance activities with timelines and effort estimates and manage resources to support testing demand.
• Discuss and work with System Analysts & development teams and SMBC to understand the testing requirements to determine testing coverage and collect sample test data (if available).
• Review documentations created by QA Team Lead, Senior System Analyst and/or vendor to ensure quality.
• Track testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.
• Provide guidance and mentorship to the team and ensure process and compliance is met. Provide direction, support and set performance goals to the team.
• Timely escalate issues to manager.
• Support on hiring matters such as interviews where required.
• Onboard new joiners to their roles.
• Coach and guide team members on their jobs.
• Manage and motivate team performance, guided by performance management framework.
• Engage team members to identify and support them on their career aspirations and development plans.

Job Requirements

• Diploma/ bachelor’s degree in computer science.
• Min. 10 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.
• Familiar with defect management tools.
• Ability to understand technical jargons and some understanding of technology environment setup.
• Possess strong planning skill and is positive and proactive in his/her approach.
• Excellent communication, interpersonal and presentation skills.

GENERAL DESCRIPTION:

This position within the Client Review Team of the Financial Crime Compliance Department is responsible for the periodic review of existing accounts of the Bank. The successful candidate is expected to be knowledgeable in AML and SOW principles to be able to analyse situations to identify gaps and risks in KYC information, transactions and documentation, and to be able to work well within a team and yet take initiative and ownership over his/her own area of work.

MAIN DUTIES

• Perform assessment on periodic reviews or trigger event reviews of existing relationships including but not limited to higher risk relationships and financial intermediaries. This includes reviewing the adequacy of source of wealth (SOW) corroboration, performing high level transaction review, identifying incremental AML or reputational risk via refreshed name screening.
• Conduct investigations on suspicious transactions/ activities surfaced during periodic review and prepare STR reports to the STRO.
• Liaise with relationship managers / COLM officers for issues and deficiencies identified during periodic review.
• Identify and assess risk issues relating to clients during periodic review and provide appropriate resolution and decision making.
• Keep abreast of changes to regulatory requirements for AML/CFT and communicate changes internally with a view to ensuring established policies, procedures and processes are compliant with new requirements.
• Update and operationalize periodic review processes and workflows to ensure consistency amongst team members.
• Providing AML/CFT advice to businesses on matters pertaining to periodic review of clients.
• Assist with training for new joiners and front office personnel on periodic review regulatory requirements in Singapore.
• Liaise with internal and external auditors on AML/CFT queries related to Singapore.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

SOW Uplift Project:

• As part of periodic review or trigger event review assessment, the Compliance Specialist will be responsible to ensure that the standards of SOW corroboration of High-Risk clients are uplifted to prevailing standards. This includes reviewing the client’s source of wealth to ensure plausibility and to check for appropriate level of corroboration and evidence to identify the client’s original source of funds and wealth growth.
• Perform corroboration and plausibility analysis on the SoW write-up in accordance with the bank’s SoW guidelines.
• Review information from multiple sources to ensure complete and consistent information across the clients’ profile.
• Follow up with the Relationship Managers where additional information or clarifications are required and support them by ensuring the final write-up meets the internal requirements.
• Accurately document your plausibility assessment, with the supporting documents into the template and archive within the system.
• Provide transparency and oversight to senior management to ensure cases are reviewed and completed in a timely manner and any issues are identified early.

WORK EXPERIENCE REQUIREMENTS:

• At least 5 years relevant experience in AML and SOW/KYC in a private banking environment.
• Knowledgeable and sensitive to the risks involved in onboarding various types of private banking clients, including complex structures like trusts, foundations, and private investment companies.
• Experience and familiarity in transaction review work would be required.
• Experience in investigating suspicious transactions would be beneficial.
• Familiar with excel and preparation of statistics for reporting.
• Good communication and interpersonal skills.
• Commercial astuteness.
• Self-motivated personality with the ability to make things happen.
• Ability to work independently, determine priorities and meet deadlines.

EDUCATION REQUIREMENTS:

• University degree or higher education.
• Professional certifications such as ACAMS or ICA

QA Assistant Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4000 - $4500 (max $5k)
Location: Senoko S Rd

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• MNC
• Industry Leader
• Permanent Position
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as QA Manager.

RESPONSIBILITIES:

• Be the main person in charge in maintaining the Management System (FSMS and HSE).
• Manage and report actions for products under quality on-hold or other issues to the Management including major issues which could affect business performance.
• Lead and ensure the QA team perform their roles and responsibilities as defined in their job description.
• Ensure all products received, stored, process, packed and distributed in compliance with SOPs
• Key contact person for operational staff, customers and suppliers on Quality matters.
• Overseeing and Handling of customer complaints/feedback and Goods Return.
• Ensure process monitoring - GWP/Pest Control/Hygiene/Safety in the company compound.
• Ensure compliance of CCP / OPRP and food safety requirements of manufacturing kitchens.
• Involving in regulatory, statutory and customer’s audits and assist in follow-up corrective/preventive actions.
• Manage Document Control.
• Relationship management on QA or compliance matters, supporting our Sales, Operation & Logistic team.
• Handle licensing and certification application and renewal with authorities and certification bodies.
• Any other ad hoc duty as assigned by the Management.

REQUIREMENTS:

• Diploma or Bachelor Degree in Food Science or relevant disciplines
• Minimum 5 years of relevant working experience, with supervisory/people management experience
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in Halal, ASC & MSC, ISO45001 and BizSafe certification
• Comfortable with communicating with internal stakeholders and external parties (Eg, SFA officer, auditors, customers, vendors, etc).
• Technically oriented and able to deal with meat product
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements
• Knowledge in product labelling requirements
• Proficient in MS Office applications

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

QA Assistant Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4000 - $4500 (max $5k)
Location: Senoko S Rd

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

The role of the Quality Assurance Manager is to provide and maintain quality control system to ensure compliance with industry standards and regulations.

Primary Duties:

Reporting to the President, you will have the following key responsibilities:

• Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulations.
• Oversee quality control processes, including inspection, testing, and monitoring of products/services.
• Identify opportunities for continuous improvement in processes and systems, utilizing methodologies such as Six Sigma or Lean.
• Ensure compliance with relevant regulatory requirements and industry standards, conducting internal audits and inspections.
• Work closely with customers to address quality concerns and resolve issues, ensuring high levels of customer satisfaction.
• Maintain accurate records of quality metrics, audits, and reports; prepare and present findings to senior management.
• Manage non-conformance reports (NCRs) and facilitate root cause analysis to prevent recurrence.
• Collaborate with suppliers to ensure materials and components meet quality specifications.
• Analyze data to identify trends and potential quality issues, developing strategies to mitigate risks.
• Collaborate with other departments (e.g., production, engineering, supply chain) to integrate quality standards into all processes.

Key Attributes and Skills:

• Strong focus on detail and a commitment to maintaining high-quality standards.
• Ability to interpret and apply quality standards and regulations.
• Excellent written and verbal communication skills; ability to interact with all levels of the organization
• Honesty and Integrity with good communication skills
• Take Ownership and solution orientation with Team Spirit

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team :

The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.

Responsibilities :

- Building, developing, and measuring performance of key metrics to generate insights

Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.

- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.

- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.

- Collaborating with key stakeholders on various data science and content integrity quality management projects

- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out

- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.

Qualifications

- Minimum Qualifications:

- 5 years of experience working in program or project management.

- Experience in program management on cross-functional projects.

- Working experience in content moderation and enforcement quality or similar domains.

- Experience in leading data-driven projects.

- Experience in providing data insights and analytical skills with SQL

Preferred Qualifications:

- Experience of working on UGC or PGC products.

- Ability to communicate effectively with leadership, managers, and peers.

- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

QA Assistant Manager | Up to $4.5k | 5 Days | Senoko

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4000 - $4500 (max $5k)
Location: Senoko S Rd

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About Us:

Established in 1993, we are a brand builder and food manufacturing group in the consumer industry with a strong niche in ready-to-eat and ready-to-cook meat products with key markets in Singapore and Malaysia.

Location: Senoko

Working Days: 5 Days

Working Hours: 9am to 6pm

Job Descriptions:

• ⁠Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• ⁠Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• ⁠Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Job Requirements:

• Food Science Bachelor’s degree
• At least 1 year of experience in a similar industry
• Able to speak mandarin as majority of the stakeholders are mandarin-speakers

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei