Total 37 technical support job vacancies in Quality Assurance / Control category in Singapore

Nice to meet you, We are Ascenda

Ascenda makes payments and banking rewarding! We are reimagining how the financial services industry builds deeper customer connections with innovative

rewards. Our premium SaaS solutions power loyalty for Fintechs and top-tier banks. Our clients include HSBC, Capital One, American Express, Virgin Money and Brex. With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning financial services propositions all around the globe.

We are seeking a highly skilled and motivated QA Automation Technical Lead to lead our testing efforts and drive the automation strategy for our organization. You will be responsible for designing, implementing, and managing the roll-out automated testing frameworks and tools to ensure the delivery of high-quality software products. You will

collaborate closely with cross-functional teams, including development, and product management, to define test automation objectives, prioritize testing efforts, and drive continuous improvement.

• As a QA Automation Technical Lead at Ascenda, you will:
• Develop and drive an automation test strategy and roadmap that aligns with
• organizational goals and objectives.
• Lead the design, development, and maintenance of automated testing frameworks, tools, and scripts.
• Define and enforce automation best practices, coding standards, and guidelines for the testing team.
• Collaborate with development and quality assurance teams to identify and prioritize test cases for automation.
• Coordinate with project managers and stakeholders to define testing requirements and ensure timely delivery of automated test suites.
• Conduct feasibility studies and evaluate new testing tools, technologies, and methodologies to enhance the automation infrastructure.
• Manage and mentor a team of automation testers, providing technical guidance, coaching, and performance feedback.
• Build up and develop the Automation team’s growth on skills development as well as defining hiring strategy.
• Collaborate with cross-functional teams to troubleshoot and resolve complex automation issues and provide recommendations for process improvements.
• Stay up-to-date with industry trends, emerging technologies, and best practices in test automation.

Job requirements

• Proven experience (8+ years) in automation testing, including designing and implementing automation frameworks.
• Leadership and people management experience, and have built and scaled up QA automation teams in previous roles.
• Strong knowledge of software testing methodologies, tools, and processes.
• Solid understanding of continuous integration and continuous delivery (CI/CD) principles and tools.
• Proficiency in modern programming languages such as Ruby, Java, Python, or Golang, and experience with test automation frameworks like Cypress, Playwright, Selenium, Appium, or Robot Framework.
• Excellent analytical and problem- solving skills, with a keen eye for detail.
• Strong leadership and project management abilities, with the capacity to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600-$3500
• Location: Clarke Quay

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

We are seeking a QA Technical Compliance Specialist to support our client in Pharmaceutical Industry.

Responsibilities:

• Provide oversight and guidance to QC lab operations, ensuring compliance with cGxPs, regulatory requirements, and compendial standards.
• Review and approve documentation related to lab equipment qualification, including protocols, reports, and validation documentation.
• Support analytical test method validation activities, ensuring robust and compliant analytical procedures.
• Conduct regular audits and inspections of QC lab operations to identify areas for improvement and ensure adherence to quality standards.
• Collaborate with QC and QA teams to address compliance issues, deviations, and CAPAs in a timely manner.
• Participate in the development and implementation of quality systems and processes to enhance compliance and efficiency.
• Stay abreast of changes in regulatory requirements and industry standards, implementing necessary updates to maintain compliance.
• Act as a Subject Matter Expert on technical compliance matters related to QC lab operations, providing guidance and support to cross-functional teams.

Qualifications:

• Bachelor's degree in Chemistry, Biology, or related scientific field.
• Minimum of 4-6 years of experience in pharmaceutical manufacturing, with a focus on quality assurance and compliance.
• Strong understanding of cGxPs, regulatory requirements (e.g., FDA, EMA), and compendial standards (e.g., USP, EP).
• Prior experience supporting QC lab operations, including lab equipment qualification and analytical test method validation.
• Demonstrated knowledge of quality systems, validation principles, and risk management practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented with strong analytical and problem-solving abilities.
• Proficiency in document control systems, electronic quality management systems, and Microsoft Office Suite.
• Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment.
• Must be comfortable with contract basis role

LVMH Beauty Tech, a paramount entity in the luxury beauty technology sector, is at the forefront of delivering innovative digital and ecommerce solutions across the APAC region. We are currently in search of a highly proficient Digital QA & Support Specialist to ensure quality and provide solution support to our Regional Digital & ECommerce platform projects.

Main objective

The primary goal of this role is to ensure exceptional quality assurance (QA) and solution support for both new and existing Ecommerce platforms. This involves a strong emphasis on integration and providing daily operational support. Effective communication with Beauty Tech central teams, Regional Backoffice IT teams, and Regional CRM teams across the region, excluding China, is essential for success in this role.

Work Location

• Singapore (Ngee Ann City)
• Hybrid work

Key Responsibilities:

1. Quality Assurance:

• Conduct meticulous QA testing for new ecommerce platforms and enhancements to existing platforms.
• Identify and resolve defects and inconsistencies, ensuring the delivery of high-quality digital solutions.

2. Solution Support & Integration:

• Provide invaluable support for the integration of Digital and Ecommerce central/region solutions with local architecture.
• Manage and support Region 3rd Middleware platforms and facilitate daily operations in Ecommerce.

3. Communication Management:

• Manage and maintain effective communication between central, regional, and local teams to ensure seamless operation and implementation of digital solutions.
• Coordinate with various internal teams, including Backoffice IT & CRM, to align strategies and resolve issues promptly.

4. Operational Support:

• Support the daily operations of Digital and Ecommerce platforms, ensuring stability and reliability.
• Work collaboratively with business analysts and QA resources, stepping in as necessary to support project execution and resolution.

Required Qualifications and Experience:

• Minimum of 3 years of experience supporting Ecommerce web and mobile applications.
• In-depth knowledge of Salesforce Commerce Cloud
• Knowledge of web tracking solutions and marketing solutions including Google Analytics, SEO, SEM, etc.
• Experience in Middleware component development and integrating back-office IT solutions, operations & 3rd Party Logistics Providers.
• Proven experience in projects developed under Agile Methodology.
• Ability to manage business analysts and QA resources effectively.

Skills:

• Strong analytical, problem-solving, and troubleshooting skills.
• Proficient in Agile methodologies and principles.
• Excellent communication and interpersonal skills, capable of interacting with multiple levels of the organization.
• Detail-oriented with a strong focus on quality and accuracy.
• Ability to work effectively in a dynamic, fast-paced environment.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Experience working in the beauty or luxury goods sector.

Main duties and responsibilities:

· Performs and monitors daily company activities such as permit declarations, warehouse, logistics (but not limited to), to ensure that they comply with laws and regulations of Singapore Customs compliance, Certification & Licensing requirements, ISO, Biz Safe, SFA, NEA, etc.

· Conducts consolidation in evidence ie supporting documents from various departments and review existing or create new write ups, to ensure ISO 9001 Renewal, Biz Safe Certification Renewal, Singapore Customs Secure Trade Partnership Renewal, Singapore Customs TradeFirst Assessment Renewal, and document updates.

· Conduct periodic operations review (SOP) to monitor adherence to compliance procedures are being followed.

· Assist in conducting the internal investigation of compliance issues and brainstorm on remedy actions to minimise if possible, to eliminate the non-conformance.

· Assist in conducting periodic reviews on warehouse and logistics work safety. This includes review of risk assessments with risk management practices and to take corrective actions where necessary.

· Evaluates operation team members’ knowledge and prepare course materials to provide the necessary training, re-training, coaching and guiding the individuals to ensure compliance and adhere to SOP and driving the productivity, efficiency, accuracy and understanding their roles.

· Constantly stay up-to-date on relevant laws and regulations and keep track of applicable laws and any changes to those laws. This includes sharing any Singapore Customs Newsletters and New Circulars to the relevant departments.

· Provide assistance with creating, reorganizing or establishing any process, procedures and/or systems. This includes help to ensure that new processes and systems are implemented smoothly and that any issues are identified and addressed quickly.

· Aid in ad-hoc operational support to the Operations Team such as troubleshooting and resolving technical issues and providing training and support to users on Systems and Handheld Devices, where necessary.

· Any other duty / duties assigned from Line Manager.

· Any Ad-hoc projects assigned by Line Manager.

Job Description:

• Ensure compliance to all product safety and hygiene standards and regulations.
• Liaise with authorities and stakeholders on all matters pertaining to product safety, food safety, hygiene and cleanliness compliance.
• Execute and follow up on internal and external audits.
• Provide technical advice and support to other departments.
• Provide support in developing internal guidelines and educational materials.
• Provide support and facilitate the implementation of QA monitoring programs (e.g. imports check, pest control, microbiological testing etc.)
• Any other duties as assigned.

Job Specifications:

• Minimum 1 year of experience in administrative work
• Critical thinking, technical understanding and willing to travel islandwide to various stores

Benefits:

• Enjoy Staff Discount
• Group Outpatient Insurance
• Annual Leave & Sick Leave
• Enjoy monthly birthday celebrations for staff

Job Description & Requirements

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

What will you do

• Responsible for planning, scheduling and performing calibration, maintenance and qualification of laboratory equipment.
• Responsible for maintaining laboratory chemicals and consumables inventories and disposals.
• Responsible for archival/retrieval of retention samples.
• Ensure laboratory equipment calibration, maintenance and qualification within timely manner and in compliance to standard operating procedures with necessary laboratory safety precautions.
• Liaise and coordinate with external service providers in carrying out calibration, maintenance and qualification of laboratory equipment and tools.
• Liaise with external vendors to ensure chemicals and consumables supply continuity.
• Support laboratory investigation on laboratory equipment failure, Out of Tolerance and Out of Specification
• Be the subject matter expert of laboratory maintenance and participate as auditee in site internal audit/external audit.
• Coordinate with laboratory team to ensure equipment availability for calibration, maintenance and troubleshooting work.
• Manage archival/retrieval of record for laboratory calibration, maintenance and qualification related documents.
• Understand customer needs and identifies solutions to non-standard requests by interpreting existing procedures, processes and practices.
• Ensure work and behave in accordance with EHS procedures and guidelines.
• Maintains positive working relationships among employees and fosters an environment where employee engagement, empowerment, teamwork and accountability are the cultural norm.
• Participate in continuous improvement initiative as part of the production system culture in Singapore.
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable.
• Uses formal data based analytical tools (such as Lean Six Sigma process) to identify and implement operating improvement opportunities to eliminate waste, improving accuracy, compliance and productivity.
• Any other duties as assigned by the Senior Manager/Director.

What you must have

To be successful in this role, you will have:

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

EXPERIENCE:

This is a career conversion programme under Workforce Singapore (WSG) and candidates must meet the following criteria:

• Singaporeans/Singapore PRs only
• PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcomed to apply
• Open to two years contract
• Minimum 2 years of relevant experience in GMP manufacturing environment, preferably laboratory operations.

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

Expertise, Professional and Functional Competencies

· A continued improvement mindset.

· Good knowledge and understanding of GMP

· To be familiar with simple statistic to apply statistical analysis and process control techniques.

· Experience in MS-office applications.

· Proficient in English.

Other Personal Attributes:

· Good organization and time management skills.

· Able to work independently.

· Meticulous with high integrity.

· Good interpersonal and communication skills, with ability to work in cross-functional teams.

· Continuous improvement mindset.

· Positive attitude and self-motivated.

Job Description:

• Liaison with customer reps on documentation procedures
• Update and review QMS documentation
• Conduct external and internal audits
• Analyze and follow up on audit findings
• Implementing Quality improvement programs or campaigns
• Conduct training on Quality and Safety
• Carry out investigation into incidents, accidents and customer complaints
• Carry out surveillance on work compliance, safety, good housekeeping and proper documentation

Job Requirements:

• Professional Certificate/NiTEC, Diploma
• Conversant with Airworthiness requirements and / or Quality Management System (AS9100)
• Internal auditor trained (ISO9001/AS9100)
• Knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment 1 to 2 years' experience in aviation
• Possess valid class 3 driving license is an advantage

Responsibilities:

• Responsible in the transfer of Bench/Equipment
• Responsible for the setting-up of means and tools required for multiple pilot, repair and production lines with adequate support from the Central Engineering Team
• To conduct and support the necessary interfaces, technical negotiation, follow up on supplier realisation and managing of installation and transfer

Requirements:

• Diploma in Electrical, Electronics or Mechatronics Engineering
• Understanding of engineering drawings, schematics, tool/bench drawings and other technical documents
• Flexible and ability to adapt to quick changing environment
• Ability to work in a system-software integrated test bench environment
• Ability to learn and work with new and diverse technologies

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Job Overview:

• Perform routine and ad-hoc environmental monitoring (EM) of critical utilities such as HVAC/BSC/VLFH/HLFH, water systems, compressed air/gas system and personnel monitoring
• Lab testing of EM samples in accordance with cGMP regulations and Roche/Genentech standards.
• Support manufacturing operations by timely completion of testing and disposition.

Key Responsibilities:

Technical and Functional:

• Perform EM which includes HVAC/BSC/VLFH/HLFH monitoring, compressed gas, personnel monitoring, water and clean steam sampling in accordance to cGMP procedures.
• Perform testing and review of routine and non-routine environmental monitoring samples in accordance to the Standard Operating Procedures (SOP).
• Documentation and review of results in the Laboratory Information Management System (LIMS) and/or documents in accordance with cGMP Procedures.
• Prepare EM trend graph periodically for trend data analysis.
• Operate laboratory autoclave and EM testing equipment.
• General lab support including housekeeping, equipment maintenance, document archival, maintaining logbooks and inventory of lab supplies, etc.
• Perform daily checks in EM LIMS to ensure all assigned EM tasks are completed and/or tested on time.
• Initiate discrepancy record for EM action excursion, adverse trend and/or discrepant event.
• Carry out assignments / projects given by Supervisor. Deliver results per plans / schedules.
• Communicate all problems / issues timely to Supervisor.
• Suggest improvements to streamline / facilitate workflows.
• Participate in internal / external audits and regulatory inspections.
• Responsible for ensuring that all training required to support / perform GMP activities are completed timely.
• Monitor and keep track of inventory stocks for laboratory consumables and items required.
• Perform sample receipt and storage of QC samples.

Leadership:

• Work co-operatively with the Head of Micro/EM and QC Supervisor to create an environment of strong team spirit, timely and effective communications. Strive towards team’s objectives / goals, takes the initiative and proactively turn ideas into action – to make things happen.
• Engage in proactive measures to promote a positive safety culture while ensuring all applicable Safety, Health and Environment requirements are fulfilled in alignment with corporate policy and local legal requirements.
• Embody PT behaviors, lean principles and methods while fostering a continuous improvement mindset throughout the organization by encouraging experimentation and learning.
• A team player and the willingness to cover other colleagues in continued support of the Micro / EM operations.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Key Interfaces:

• Other QC functions
• FEES / Utilities
• Manufacturing
• Warehouse
• Safety, Health and Environmental (SHE)

Qualifications:

Education

• Bachelor’s degree in a relevant science field or equivalent

Knowledge / Skills / Competencies:

• Demonstrate good verbal and written communication skills in English
• Independent, reliable and collaborative team player
• Able to follow written procedures.

Prepared to work overtime on weekday(s), weekend and/or Public Holiday and willing to perform shift duty if required

*Salesforce Commerce Cloud experience needed

1. Quality Assurance:

• Conduct meticulous QA testing for new ecommerce platforms and enhancements to existing platforms.
• Identify and resolve defects and inconsistencies, ensuring the delivery of high-quality digital solutions.

2. Solution Support & Integration:

• Provide invaluable support for the integration of Digital and Ecommerce central/region solutions with local architecture.
• Manage and support Region 3rd Middleware platforms and facilitate daily operations in Ecommerce.

3. Communication Management:

• Manage and maintain effective communication between central, regional, and local teams to ensure seamless operation and implementation of digital solutions.
• Coordinate with various internal teams, including Backoffice IT & CRM, to align strategies and resolve issues promptly.

4. Operational Support:

• Support the daily operations of Digital and Ecommerce platforms, ensuring stability and reliability.
• Work collaboratively with business analysts and QA resources, stepping in as necessary to support project execution and resolution.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/4549>

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

(Halal Conversion and Management, Training and Inspection/Audits)

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2200 - $3000 + AWS + VB
• Location: Near Clarke Quay MRT

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

Loh Suet Yan Reg No: R22108031

The Supreme HR Advisory Pte. Ltd. EA No: 14C7279