Total 9,891 service operations manager job vacancies in Sales / Marketing category in Singapore

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

We are representing our client in the Food Services industry to hire for a (Senior) Sales Manager.

Role Overview:
Drive sales growth, develop strategies, and lead a high-performing team to achieve revenue targets. Build strong client relationships, expand market presence, and contribute to business success.

Key Responsibilities:

• Develop and execute sales strategies to meet growth objectives.
• Lead, coach, and inspire the sales team to achieve targets.
• Manage key client accounts, negotiate contracts, and ensure satisfaction.
• Identify new business opportunities and drive market expansion.
• Collaborate with marketing and operations for seamless execution.
• Analyze performance metrics and adjust strategies as needed.

Qualifications:

• Strong sales background in Food Service.
• Proven leadership and business development skills.
• Results-driven, strategic, and excellent relationship management abilities.

Interested candidates, please apply here. Thank you.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

• Develop and maintain treasury infrastructure of the Group and company portfolio including:
  • Develop and maintain treasury infrastructure (bank accounts, TMS, ERP integration)
  • Manage bank relationships and KYC requirements
  • Manage relationship with TMS providers and other external counterparts
  • Actively engage in continue improvement, automation and digitalization of treasury operations

• Oversee and supervise centralized treasury operations including:
  • Payment and receipts processing
  • Financial transactions (such as external loan, internal loan, derivatives) approval and settlements
  • Cash and cashflow reporting
  • Bank accounts and bank platform management
  • KYC from banks and financial institutions
  • Month end closing and year end audits

• Manage treasury activities of the company portfolio in charge including
  • Maintain and update cashflow, funding forecast
  • Maintain and update FX and other financial risk exposure, develop solutions with risk management team
  • Arrange bank guarantees, LCs and short-term credit facilities
  • Review capital structure, recommend intercompany settlement or dividend distribution
  • Review and report financial ratio, treasury performance of the portfolio
  • Liaise and work closely with internal departments and external stakeholders.

• Degree in Accountancy, Finance or related professional certificate
• Minimum 8-year experience in Treasury infrastructure and operations, 4 years in supervisor role
• Knowledge in Kyriba and Oracle applications, accounting rules preferred
• Strong interpersonal and communication skills
• Highly driven with strong work ethics, team player, able to thrive in a fast-paced and dynamic environment

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Title: Logistics and Operations Manager

Key Responsibilities:

1. Plan, oversee, and optimize daily logistics and warehouse operations.

2. Develop and implement strategies to improve operational efficiency and cost-effectiveness.

3. Manage and mentor a team of warehouse staff, including training and performance reviews.

4. Coordinate with suppliers, vendors, and clients to ensure timely delivery of goods.

5. Utilize data analytics tools to monitor and report on key performance metrics.

6. Ensure compliance with safety regulations and company policies in warehouse operations.

7. Collaborate with cross-functional teams to streamline supply chain processes.

Requirements:

1. Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.

2. At least 3-5 years of experience in logistics, supply chain, or operations management.

3. Strong leadership and organizational skills.

4. Proficiency in logistics software (e.g., WMS, TMS) and data analytics tools.

5. Excellent problem-solving abilities and attention to detail.

6. Knowledge of Singapore’s logistics and warehousing regulations is an advantage.

7. Strong communication skills in English (other language skills are a plus).

Working Hours:

Need to work PH and weekend and night shift based on bussiness demand.

Job Title: Logistics and Operations Manager

Key Responsibilities:

1. Plan, oversee, and optimize daily logistics and warehouse operations.

2. Develop and implement strategies to improve operational efficiency and cost-effectiveness.

3. Manage and mentor a team of warehouse staff, including training and performance reviews.

4. Coordinate with suppliers, vendors, and clients to ensure timely delivery of goods.

5. Utilize data analytics tools to monitor and report on key performance metrics.

6. Ensure compliance with safety regulations and company policies in warehouse operations.

7. Collaborate with cross-functional teams to streamline supply chain processes.

Requirements:

1. Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.

2. At least 3-5 years of experience in logistics, supply chain, or operations management.

3. Strong leadership and organizational skills.

4. Proficiency in logistics software (e.g., WMS, TMS) and data analytics tools.

5. Excellent problem-solving abilities and attention to detail.

6. Knowledge of Singapore’s logistics and warehousing regulations is an advantage.

7. Strong communication skills in English (other language skills are a plus).

Working Hours:

Need to work PH and weekend and night shift based on bussiness demand.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

• Up to $8000 (Manager) and $10,000 (Senior Manager)
• Permanent Role with AWS and Variable Bonus
• Location: Central near MRT station
• Experiences: Strong in Fundraising Operations including policy reviews and SOP etc

Responsibilities:

• Lead the development, review, and refinement of Standard Operating Procedures (SOPs) and policies to establish robust and efficient fundraising operations.
• Ensure compliance with industry standards, regulatory requirements, and organizational policies in all fundraising processes.
• Oversee the implementation of operational frameworks that support effective donor engagement, gift processing, and stewardship activities.
• Collaborate with relevant teams to evaluate and enhance systems and workflows, ensuring smooth execution of fundraising activities.
• Manage the integration and utilization of CRM systems to improve data accuracy, reporting capabilities, and donor relationship management.
• Conduct regular reviews of fundraising practices, identifying gaps and opportunities for improvement to streamline operations.
• Develop and maintain operational documentation, guidelines, and training materials to support team members and stakeholders in adhering to best practices.
• Provide support for due diligence and compliance in donor research, ensuring information is accurate and aligned with operational standards.
• Partner with Advancement Communications, General Giving, and other teams to align operational strategies with broader fundraising goals.
• Monitor and analyse fundraising operations performance, producing reports and insights to inform strategic decisions

Requirements:

• A degree in a relevant discipline such as Arts, Business, Marketing, or Communications.
• Minimum 5 years of experience in fundraising operations, nonprofit management, or related fields.
• Demonstrated expertise in developing, implementing, and managing SOPs, policies, and operational workflows.
• Proven track record of managing CRM systems and optimizing their use for donor management and reporting.
• Experience in regulatory compliance, data governance, and due diligence related to fundraising.
• Familiarity with industry best practices and standards for fundraising operations
• Exceptional written, oral communication, and presentation skills.
• Strong organizational skills and meticulous attention to detail.
• A proactive, independent self-starter with the ability to multitask and thrive in a fast-paced environment.
• Adept at engaging with diverse stakeholders and maintaining professionalism in all interactions.
• Proficient in MS Office and adaptable to new technologies.

This is an exciting opportunity to make a meaningful impact by connecting generous donors with transformative initiatives. If you are a resourceful and dynamic individual ready to drive fundraising success, we invite you to apply in advancing this mission.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities:

Customer Skilling Program – ASEAN only :

• Lead and own accountability for breadth customer skilling (unmanaged accounts) as a key deliverable of the Enterprise Skilling Initiative (ESI) via global marketing scale motions and program offerings.
• Manage the non-managed accounts intake process for provisioning of the skilling assets, engaging directly with account teams and their customers directly as required.
• Joint GTM program design and execution with GitHub and other external stakeholders to lead Developer Skilling motion
• Joint co-marketing planning and execution with managed 3rd party Training Services Partner in Partnership with the ASEAN Training Services Partner Manager

Marketing, Communications & Operations for Cross Program:

• Skills Marketing & communications strategy, design and deliverables aligned to core audience programs
• Program impact and status communications to ASEAN and Korea stakeholders and employees (newsletter, impact reports, etc via all aligned comms channels)
• Build regular CLO management review presentation decks for key leadership meetings: locally, and globally.
• Lead the rhythm of the Business (ROB) for the CLO co-ordinating team and stakeholder inputs to business reviews.
• Lead and execute for all external and internal facing Skills Marketing events
• KPI and OKR Reporting & analysis for CLO. Derive analytical insights on the state of the programs and recommend strategies and tactics for continuous improvement. Deliver regular reporting to the CLO.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in Marketing, Program management & delivery (preferably skilling and enablement programs).
• Regional experience predominantly Singapore, Indonesia, Malaysia,, Thailand is desired
• Working knowledge / experience of Cloud Services & Solutions (preferably Azure).
• Experience in customer and/or partner facing roles (sales, marketing, service or support roles).
• Administration & operations excellence, attention to detail.
• Strong organisational skills and ability to positively influence others.
• Data and analytics (excel, data analysis, reporting), well versed with Microsoft suite, Power BI
• Should have good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

About Company:
The company headquartered in Singapore since 2012 and focuses on identifying and managing investment opportunities in Southeast Asia, including corporate and real estate investments and asset management. Our client oversees funds sponsored by both Japanese public and private institutions and is involved in diverse investment and financing projects across the region​.

Job Description:
- Responsible for the new and on-going monthly, quarterly, annual and ad hoc investor reporting and ensure timely delivery of the same.
- Prepare quarterly notices e.g. capital account statement, distribution, net asset value and returns calculation and track investors equity position. Respond to regular and ad hoc investor requests.
- Coordinate capital calls, capital returns and redemptions.
- Prepare internal quarterly portfolio summary information, responsible for analyses and produce Fund-level business plans within reporting timelines.
- Involved in fund-level portfolio models that track actual and forecast financial event, project performance scenarios and calculate internal rates of return, distributions and promotes, etc. Improve models and data analysis as necessary.
- Perform on-going monitoring and review of the Fund’s covenants and compliance including risk management, insurance, governance, tax and filing.
- Support on-boarding new investors, preparing for investors due diligence, investors audit and compliance co-ordination.
- Provide administrative support to investor group meetings.
- Provide regulatory support such as managing MAS licensing, reporting and conduct requirements.
- Monitor AML and sanctions check.
- Maintain and update compliance manuals.
- Assist in monitoring outsourcing arrangements, including updating outsourcing registers.
- Assist in the planning and execution of Compliance Monitoring Program and prepare reports to management/stakeholders.
- Assist in the conduct of in-house training.
- Maintain client's database.

Job Requirements:
- Possess minimum Diploma/Degree or similar qualification
- At least 3 - 5 years of related working experience in fund operation and/or administration
- Proficient in Microsoft Office Application
- Preferably knowledgeable in investment funds
- Proficiency in Mandarin or Japanese is plus point, to communicate with Mandarin and Japanese speaking counterparts.

Compensation:
- Working location: Raffles Place, Singapore
- Working hours: 8am - 5pm / 9am - 6pm
- Variable bonus

Are you passionate about empowering individuals to thrive in the evolving economy? Join a dynamic team and help deliver educational programs that inspire personal growth and success.

We are seeking an Events and Operations Executive to play a key role in ensuring exceptional client experiences, from event management to customer support and mentor coordination. If you're organized, tech-savvy, and driven by a commitment to excellence, we’d love to hear from you!

POSITION RESPONSIBILITIES:

Event Management

• Organize and announce weekly events for our client base, ensuring smooth execution and clear communication.
• Collaborate with internal teams and external stakeholders to manage logistics and ensure event success.

Customer Support

• Oversee customer support channels (live chat and email), delivering prompt and effective solutions.
• Resolve client issues and escalate complex queries, ensuring exceptional customer satisfaction.

Mentor Support

• Support the Head of Mentors in their role, facilitating communication between mentors and clients.
• Assist in recruiting and training new mentors as needed.

Live Events Support

• Act as Program Director for physical events, managing logistics, speaker coordination, and technical requirements to ensure flawless execution.

Client Onboarding

• Guide new clients through onboarding, setting clear expectations, and ensuring they are equipped to succeed.

ROLE REQUIREMENTS:

• Proven experience in client-facing roles like Customerr Support, Client Success, or Account Management.
• Exceptional communication skills and a customer service mindset.
• Strong organizational and project management abilities, capable of managing multiple tasks effectively.
• Experience coordinating large-scale events or conferences is a plus.
• Tech-savvy, with the ability to troubleshoot and guide clients on digital platforms.
• Thrives in a fast-paced, team-oriented environment.
• Fresh graduates are welcome to apply.
• Previous experience in office administration or as a personal assistant will also be considered.

About Our Client

Our client is a forward-thinking investment firm dedicated to empowering growth-stage companies through strategic partnerships and capital investment. With a mission to fuel innovation and drive success, they specialize in supporting businesses that are transforming their industries and creating lasting impact. By providing not only funding but also expert guidance and resources, they foster a collaborative environment where ambitious entrepreneurs can thrive. Their approach combines deep industry expertise with a commitment to building strong, sustainable businesses that deliver value to all stakeholders.

What They Offer

• An opportunity to work in a purpose-driven organization focused on empowering individuals.
• A collaborative, fast-paced, and dynamic work environment.
• The chance to grow with a company making a meaningful impact.

If you're ready to make a difference and have the skills to excel in this role, we want to hear from you!

Take the next step in your career and help us shape the future of education and empowerment!

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Sales Executive/Assistant Sales Manager/Sales Manager

• Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
• Working Days: 5-days work week (40 hrs)
• Working hours : 8am – 5pm / 9am – 6pm
• Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Due to the company's plan to increase its presence and expand its business, we are looking for a responsible and committed Sales Operations.

You will be based in Singapore, and will be responsible for coordinating information (as in enquiries, questions or issues) between the customers and the relevant internal stake holders and also for coordinating information (as in pricing and product availability) between the company and suppliers/partners. Your role’s main focus is to maintain the effectiveness of our communications to ensure that the sales of the company is maintained by responding in a timely and accurate manner to customers and suppliers alike. Your first task is to familiarize yourself with and achieve a complete grasp of the primary business process in order to perform your duties and also to be ready to support any function of the primary business process (particularly for the Building Services business unit). In addition, you will perform any secondary functions that the Senior Executive, Business Administration might assign you to. You are part of the Operations Team and will report to the Senior Executive, Business Administration.

What will you do?

• You are to support the Business Development and Sales Department particularly the Building Services business unit to generate more sales to increase the company profit.
• You are to prepare documents such as quotations, meeting minutes, project lists and sales reports for the Building Services business unit.
• You will proactively generate sales leads for the Building Services business unit (LinkedIn, BCI, etc.)
• You are to conduct market surveys and identify opportunities and trends in the market.
• You will also coordinate and negotiate to get the best price for the procurement of products with the suppliers.
• You shall ensure that payments from customers will be made on time.
• You shall also support any function of the primary business process when needed.
• You will provide support for any task(s) that the Senior Executive, Business Administration assigns to you.
• You will also conduct sourcing when customers are requesting for products that we do not normally stock.
• Effectively communicate all information that you have obtained or created to your direct report and the management.

What should I bring?

• You are looking for a stable and progressive career.
• Proactiveness and willingness to learn.
• Ability to work under pressure and meet tight deadlines.
• Systematic, and ability to multi-task and stay focused.
• Drive with enthusiasm to succeed in task(s).
• Responsibility and dedication when performing task(s) assigned to you.
• Good communication skills and ability to foster good personal relations.
• Exhibit a “team player” mentality and is able to prioritise tasks and think strategically.
• Fluent in English; other languages are assets.

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

Key Responsibilities:

• Oversee and plan cash flow activities, ensuring timely management of incoming and outgoing funds.
• Track loan schedules, manage credit facility drawdowns and repayments, and ensure compliance with financing agreements.
• Collaborate with internal teams on trade finance operations, including Letters of Credit, Bank Guarantees, and payment-related processes.
• Conduct multi-currency bank reconciliations and support banking inquiries, including KYC processes.
• Assist in managing banking relationships and financing activities.

Requirements:

• Minimum 1-2 years of relevant experience, with a degree in Finance, Commerce or Business
• Recent Graduates with relevant finance internships are welcome to apply
• Proficient in Microsoft Office applications
• Diligent, proactive and an eye for detail
• Good interpersonal and communication skills
• Able to multitask and work independently
• Exposure to commodity financing is an added advantage

Please contact Brendan Low or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

About InterOpera

InterOpera (https://www.interopera.co/) develops digital infrastructure and solutions for environmental attributes. We are part of the global transition to net-zero and sustainable energy. We streamline the sustainability process for businesses, aggregate green data, RECs, and carbon credits, and facilitate the entire lifecycle of green attributes, including registration, issuance, management, trading, retirement, and analysis. Our vision is to digitally bridge sustainability and financial markets for a connected and sustainable future.

Overview

The Client Success and Operations Specialist is a dual-role position responsible for ensuring exceptional client satisfaction and managing key operational activities. This role will drive client onboarding, support client engagement, and oversee operational processes including HR and finance administration. The successful candidate will be the main point of contact for clients and internal teams, ensuring seamless service delivery and smooth operations.

Key Responsibilities:

1. Client Success Management

• Onboarding and Implementation:
  • Guide new clients through platform registration, asset registration, and documentation submission.
  • Provide training tailored to client needs, including document submission and tracking Renewable Energy Certificate (REC) issuance.
  • Support clients in setting up systems and workflows for platform integration.
  • Facilitate smooth transitions for trial clients to subscription plans.
• Client Support and Engagement:
  • Address client issues by collaborating with internal teams (engineering, product, and operations) to resolve them efficiently.
  • Regularly communicate progress on initiatives and product updates to clients.
  • Ensure clients utilize the platform effectively to maximize value and satisfaction.
  • Monitor contract terms and conditions, inform the Business Development (BD) team of contract renewals, and assist in converting clients to subscription plans.
  • Product Feedback and Development:
  • Act as a consultant to clients, helping them align platform usage with business goals.
  • Gather client feedback and report it to the product team, advocating for product improvements and new features.
  • Initiate product enhancement initiatives based on client feedback to improve the user experience.
• Upselling and Cross-Selling:
  • Identify opportunities for additional services or products that benefit clients.
  • Work closely with clients to tailor solutions that meet evolving needs, driving account growth and revenue.

2. Operations Specialist

• Strategic Operations & Transformation:
  • Support senior management to coordinate and manage strategic operational projects aimed at digitalising and streamlining operational and business processes to achieve greater efficiency internally and product excellence for clients.
  • Acquire, research, and internalize domain specific business know-how and processes and operationalise it within the company.

• Administration Support:
• Manage employee onboarding, off-boarding, and contract administration.
• Handle monthly payroll, employee tax filings, and support HR policy development.
• Act as the point of contact for finance operations, collaborating with external finance partners.
• Oversee office management tasks such as ordering supplies, collecting mail, and managing paperwork.
• Organize invoices and bills, ensuring proper documentation.
• Initiate payments in the banking system for approval, serving as the transaction maker.

3. Requirements for the role

• University degree or diploma with 1-3 years of relevant experience
• SGD 3,000 - 5,500 per month
• Prior experience in customer success in the software/technology sector preferred
• Proficient with Google Workspace and Microsoft Office Suite
• Proficient in English and ideally one other Asian language
• Driven and result-oriented individual
• Excellent interpersonal and communication skills
• Flexible mindset and good learning attitude

This role offers an opportunity to play a key part in driving client success while supporting and transforming the operational backbone of the company.

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS
• 1 year of relationship management and retail banking experience

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our customers are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 branches conveniently located in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East . To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

With the opening of the new branch in Jurong East and expansion of existing branches, Storefriendly plans to accelerate its expansion in 2025. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES / CUSTOMER SERVICE OFFICERS

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• No cold calling
• Attractive basic salary and allowances
• Performance incentives based on achievement of targets (in addition to basic salary stated).
• Company structure facilitates career progression and job specialisation.

The Job

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals
• Understand customers' requirements and recommend our products and services as solutions
• Provide quotations, follow ups and maintain necessary communication with customers
• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

REQUIREMENT

1.Execute marketing strategies to drive brand awareness .

2.Strong understanding of B2C and B2B marketing strategies.

3.Support marketing activities , including promotions and product launches.

4.Strong drive to push sales and meet customers.

5.GCE "O"level.

6.with/without working experience.

7.Able to start work soon.

We are an Established Cleaning Company with 25 years in the Cleaning industry seeking to hire Full-Time Sales & Customer Service Officer.

Working Hours: Mondays - Fridays 9AM to 5PM

Work Location: 3 Ang Mo Kio Street 62, #03-27, LINK@AMK S 569139

Roles & Responsibilities of Sales & Customer Service Officer:

• Handles customers enquiries through phonecalls, emails and face to face interactions.
• Maintains business working relationships with customers.
• Process and manage quotations.
• Manage & organise documentation.
• Hand-over orders to invoicing department.
• Keep track and update of day-to-day cleaning schedule.
• Good in Microsoft Office applications and computer skills.
• May need to conduct cold-calling to prospective customers if required.
• Report to the management on any issues.
• Other ad-hoc duties as assigned.

- Open to Singaporeans & foreigners

- Competitive package with bonuses & medical benefits

- Comprehensive in-house training Purpose:

As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer satisfaction.

Responsibilities:

- Master our programs, services, and processes.

- Identify customer needs swiftly for efficient sales conversion and service delivery. - Take ownership of leads to meet targets.

- Coordinate with teaching department for seamless operations. -Fulfill other duties assigned by management.

Ideal Candidate:

- O levels, Nitec certification and up.

- 3 weekdays and weekends availability required.

- English & Chinese proficiency; strong bilingualism is advantageous.

- Demonstrates emotional maturity and passion.

- Good persuasion and mediation skills.

- Professional with a positive, cheerful demeanor.