General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role Description

As a Merchandise Manager, you will be responsible for

• overseeing the planning, Procurement and marketing of nerchandise in our retail outlets.
• You will work closely with cross-functional teams to ensure that product assortments are optimized to meet sales goals and inventory levels are maintained to support business objectives.
• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Bachelor degree in marketing, Business Administration or a related field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Strong analytical and problem solving skills
• Good knowledge of retail sales, inventory methods and forecasting techniques
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel oversea such as China, Euro and Malaysia

About The Company

Discover an incredible opportunity to work at a dynamic and innovative company. Join our team and be part of a company that is revolutionizing the industry with its cutting-edge solutions. Embrace a culture of collaboration, creativity, and growth where your contributions will make a significant impact. We value diversity and strive to create an inclusive and supportive work environment for all our employees. Get ready to be part of a company that values your unique talents and rewards your hard work.

TerraPay builds payments infrastructure globally, providing a B2B real time cross border payments service for mobile wallets and bank accounts; as well as transaction processing, clearing and settlement services for regional and domestic faster payment systems.

We believe in the power of the mobile to transform financial inclusion and are building the digital payment infrastructure to fulfil our vision of being able to send money to any mobile.

Please visit www.terrapay.com, for more information.

Role - Senior Business Development Manager

• As a Senior Business Development Manager - Cross Border Payments, you will have the exciting opportunity to explore and forge new partnerships in your territory. You will be the sole contributor, driven by targets and a strong desire to deliver exceptional results. Your responsibilities will include prospecting, executing, and launching partners, ensuring their success and growth.
• You will be entrusted with creating and implementing a comprehensive sales and business development plan for TerraPay in your specific locations. Taking charge of the entire sales cycle, from lead generation to managing active accounts, you will work closely with C-suite executives to successfully close deals.
• Developing and managing strategic partnerships with banks, fintech companies, money remittance firms, and other pertinent financial institutions will be a key aspect of your role. Additionally, you will support customer requests and continually identify new opportunities to enhance TerraPay's offerings.
• To excel in this position, strong communication and coordination skills are essential. You will need to navigate the market landscape, taking into account regulatory and competitive factors, to successfully introduce new services.
• In your pursuit of success, you will attend tradeshows, generate leads, follow designated sales processes, and communicate progress to your regional director. Precise reporting, including the effective utilization of the CRM tool, will be expected within the specified timeframes.
• Your feedback will be invaluable; you will regularly provide insights to your line manager regarding pipeline, performance, sales activity, account management, market trends, challenges, opportunities, and strategies. Ensuring partner satisfaction, maintaining contractual health, and fostering strong communication between partners and back-office services will be crucial.
• As a bonus, you will take ownership and responsibility for the profit and loss (P&L) performance in your region.

Qualifications

We're looking for individuals who possess the skills and experience to excel in this role. You should have a strong background in the required field and be passionate about what you do. Additionally, we value creativity, adaptability, and a willingness to learn and grow in a fast-paced environment. If you're someone who thrives on challenges and loves to bring fresh ideas to the table, then we want to hear from you!

• Bachelor’s Degree (MBA preferred).
• Must have extensive knowledge of the Payments industry within the region.
• At least 10 years of direct B2B work experience in Banks, Payments, Fintech, or Financial Services companies, in business development or partnership roles.
• An accomplished professional with a track record of delivering results, and excellent skills in communication, organization, and negotiation.
• Exceptional networking skills with a solid portfolio of connections to banking-Fintech professionals.
• Proficiency in CRM is a requirement.
• Willingness to travel up to 50% of the time.
• A collaborative team player, open to and able to drive change, and adaptable to different situations.
• A strong understanding of customer needs, market dynamics, and industry requirements.
• Ability to foster effective working relationships with partners, third parties, and internal colleagues.
• A proactive individual who takes ownership and accountability for their work.
• Outstanding attention to detail.
• An analytical thinker and problem solver.
• Fluent in English.
• A cross-cultural individual who enjoys working with a multicultural team.

• A competitive compensation package, including performance bonuses.
• Join a global team with members from 40+ different nationalities spread across 5 continents.
• Health Insurance
• Paid Time Off
• Learning & Development

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Executive - F&B to join our team!

As a Marketing Executive - F&B, we rely on you to:

• To create engaging and impactful content and copywriting for website, social media and other digital marketing channels that reflect our F&B outlets brands’ voice.
• To ensure that the content/press release is being distributed effectively through various channels.
• To implement and manage a content editorial calendar for marketing campaigns.
• To proof-read and edit content across all online and offline channels.
• To author scripts and content for short campaign videos.
• Manage multiple projects and campaigns simultaneously, ensuring clear and proactive communication.

Requirements

• Preferable 2 - 3 years of relevant working experience
• Good writing skills in both long and short copy
• High proficiency in written English and Chinese
• Social media-savvy (e.g. Facebook, Instagram, YouTube)

Regional pricing strategy & execution

• Develop and execute pricing strategies across local and travel retail markets spanning Asia Pacific in collaboration with Guerlain HQ and commercial teams.
• Conduct regular analysis of pricing competitiveness across key markets to assess impact of currency fluctuations and promotional campaigns.

Analytics & business intelligence

• Deliver actionable insights on key macro-economic, market & competition trends impacting our performance across APAC.
• Consolidate business and retail performance KPIs for regular reporting to HQ and regional management stakeholders.
• Employ key business insights & analysis to prepare forecasting for operational management & annual budget planning requirements.

Strategic planning and project management

• Work closely with regional management on end-to-end business planning process from developing strategic commercial strategy, initiatives planning & road-mapping, to execution and performance tracking.
• Support preparation for top management meetings, including annual budget meetings, business reviews, market visits, COMEX presentations, etc.
• And any other topics as assigned.

Summary

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

Job Responsibilities

• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the Hotel on a weekly basis.
• Prepare monthly list of accounts to penetrate for the following month.
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.
• Update Director of Sales & Marketing on market trends and business leads.

Key Responsibilities:

Analytics (50%):

• Collaborate with cross-functional teams to define key performance indicators (KPIs) and data requirements.

• Analyze large datasets to extract meaningful insights, trends, and patterns that can inform business decisions.

• Create and maintain dashboards and reports to visualize and communicate analytical findings effectively.

Data Engineering (50%):

• Design, develop, and maintain scalable data pipelines for ingesting, processing, and transforming large volumes of data.

• Work with big data technologies and platforms to ensure efficient and reliable data processing.

• Implement data quality checks and ensure the integrity and accuracy of datasets.

• Collaborate with IT and engineering teams to optimize data infrastructure and support data-driven initiatives.

• Troubleshoot and resolve data-related issues, ensuring the smooth flow of information across the organization.

What we offer

• A dynamic and challenging work environment.

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

We are looking for a Digital Sales Intern, Regional Digital Sales (APAC) to join us in scaling our platform, and bringing thousands of best loved restaurants online across all of our markets. If you love working with technology and a diverse group of people to ideate on creative solutions, you will find your tribe here at foodpanda. You will get the opportunity to gain practical work experience in a dynamic tech company and get involved in exciting projects that have a meaningful business impact. You will be a part of a highly collaborative team and work closely with experienced sales professionals across the APAC region to drive the growth of our business.

Responsibilities:

• Sales Process Optimization: Streamlining sales processes to improve efficiency and effectiveness. This may involve refining lead generation strategies, implementing sales automation tools, standardizing sales workflows and coordinating training sessions or workshops to educate stakeholders on the rationale behind the changes, how they will be implemented, and the expected benefits.

• Sales Technology Integration: Evaluating and implementing sales technology solutions to enhance productivity and effectiveness. This could include CRM systems, sales automation tools, analytics platforms, and communication tools.

• Cross-Functional Collaboration: Collaborating with other departments such as marketing, sales performance & analytics, and operations to align sales efforts & sales projects with overall business objectives. 

• Sales Analytics and Reporting: Analyzing sales data to identify trends, opportunities, and areas for improvement. Generating reports and providing insights to help sales teams make informed decisions.

• Sales Product Management: Evaluating and prioritizing feature requests based on various criteria such as business impact, customer demand, strategic alignment, and resource availability.

Requirements:

• Analytical Skills: Strong Analytical skills, ability to extract and analyze data to provide actionable insights

• Communication Skills: Ability to communicate and collaborate effectively with a diverse range of people and job functions

• Organizational Skills: Strong organizational skills in managing multiple tasks, projects, and priorities simultaneously

• Teamwork and Collaboration: Good team collaboration spirit with the ability to work independently and efficiently  deliver useful business insights

• Problem-Solving Abilities: Strong problem-solving abilities and a proactive approach to overcoming obstacles are essential

• Technical Skills: Proficiency in SQL, google sheets and salesforce will be a plus

• Strong passion in the food delivery and q-commerce industry and willingness to learn!

• Able to commit for at least 6 months full time internship

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role 

We are hiring a Business Development Manager for Singapore, who will be an integral part of the Singapore OFX team. You will play an important part expanding revenue streams by qualifying and acquiring new leads across the Mid-Size Business Segment. You will focus on solution-based sales, to educate prospective clients on OFX's service and products. You will collaborate with other members of the sales and dealing team to successfully secure prospective clients and build business relationships.

What you will be doing:

• Intelligently research, identify and build a strong pipeline of leads and opportunities.
• Maintain strong pre-sales activities through your own network and direct prospecting.
• Present and explain OFX's value proposition, products and services to the prospective clients.
• Meet and exceed revenue targets as an individual; help overall team in achieving their targets.
• Collaborate with OFX's broader team to stay updated with new and existing compliance and legal regulations, product advancements and distribution channels.
• Actively contribute and consult on longer-term strategic sales direction in Asia. Support strategic initiatives which will enable the Asia team to deliver on market expansion and revenue targets. 
• Manage data for new and prospective clients in Salesforce, maintain tracking and recording activity.

As an Area Manager, you are responsible for reaching the Sales and Profit goals in your Area by setting a plan to deliver a Great Customer Experience in line with the Sales Market ambition. You ensure you have great teams and support their development. You work with succession planning, talent and leadership development and structured performance management for your Area Team and Store Managers based on results, values and leadership. As a partner to the Sales Manager, you lead the business and people according to H&M values, standards, policies and procedures in your Area.

Key responsibilities

• You deliver on sales and profitability through excellent customer experience – regularly analyzing and following up on your Area’s sales and profit kpis and taking actions accordingly to maximize results. This is achieved together with the Area Controller to set hours plan inline with sales budget, traffic and conversion opportunities in stores.
• Together with the Area Team, you prioritize actions that have a clear impact on selling – such as, and not limited to, implementing and following up on store operations best practice; follow up on store execution via customer experience tool; ensure H&M customer service standards are delivered in all stores; securing the inventory / customer offers at an optimized level; and empowering store management team to make right commercial decisions.
• You actively prevent loss together with store management and area team, as well as have an overview of competitor landscape, potential risks, threats and opportunities together with the relevant support office functions.
• Oversee and manage recruitment, training, development and succession planning for Store Managers and Area Team in line with your sales market strategy and goal – you monitor, evaluate and manage the performance of Store Managers and Area Team members, executing dialogue, development plans, feedback, follow-ups and take actions accordingly.
• You actively work with talent and leadership development within the Area Team and Store Managers, bringing to live our Values and H&M Culture.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Responsibilities:

* Support and deliver strategic internal and external marketing plans that creatively advance reputation and business objectives.

* Prepare engaging social media content which includes video and photo shooting and editing

* Manage online & offline advertisement and sales campaigns on various e-commerce platforms such as social medias and editorials

* Create compelling marketing materials, including website content, social media campaigns, email marketing, and print collateral.

* Create shareable content appropriate for specific platforms to drive traffic and customer engagement.

* Stay updated with industry trends, emerging technologies, and best practices in marketing.

* Liaise and work closely with in-house team, agencies, media, external partners and vendors to ensure successful implementation of marketing activities and deliverables

* Counter services such as offline sales, appointment scheduling, cashier, registration and other ad-hoc tasks assigned by the Management

Requirements:

* Bilingual for English and Mandarin

* Bachelor's degree in Marketing or a related field.

* Proven work experience as a Marketing Executive or similar role.

* Creative skills, including writing, design and video editing

* Creative thinking and a passion for innovative marketing strategies.

Job Description:

• Able to do Sales presentation to prospective clients via virtual or face to face
• Actively involved with tender submissions
• Provide after-sales services and maintain good relationships with clients
• Explore potential sales opportunities and acquire new clients
• Must be outspoken & comfortable doing cold calls
• Willingness to travel within Singapore
• Make appointments and visit potential customers for new business opportunities
• Achieve monthly sales target

Job Requirement:

• Applicants who possess relevant experience for the above responsibilities are most welcome to apply
• Good interpersonal, communication, and negotiation skills.
• Sales and customer service oriented
• Process good sales pitch & negotiation skill
• Fast learner and results oriented
• Has own transportation prefered

Salary:

• Basic Salary + Transport Allowance + Commission

Job Title: Business Analyst - CTRM (Commodity Trading and Risk Management)

We are committed to excellence in our field and are looking for a skilled Business Analyst with expertise in Commodity Trading and Risk Management (CTRM) to join our dynamic team.

Job Description:

As a Business Analyst specializing in CTRM, you will play a vital role in bridging the gap between business needs and technology solutions. Your primary responsibility will be to understand the intricacies of commodity trading operations and leverage your expertise in CTRM systems to optimize processes and drive efficiency.

Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements related to commodity trading activities, risk management, and financial reporting.
• Evaluate existing CTRM systems and processes, identifying areas for improvement and optimization.
• Design and implement solutions within CTRM systems to enhance trading strategies, risk mitigation, and operational efficiency.
• Conduct user training sessions and provide ongoing support to ensure effective utilization of CTRM systems and tools.
• Develop and maintain documentation including business process flows, system configurations, and user manuals.
• Partner with IT teams and vendors to customize CTRM solutions, integrate with other systems, and troubleshoot technical issues.
• Stay updated on industry trends, regulatory requirements, and best practices in commodity trading and risk management.
• Collaborate with cross-functional teams to implement system enhancements, upgrades, and migrations.
• Act as a subject matter expert on CTRM systems, providing guidance and support to stakeholders across the organization.
• Drive continuous improvement initiatives to optimize trading operations, minimize risks, and maximize profitability.

• Bachelor's degree in Business Administration, Finance, Computer Science, or related field. Master's degree or relevant certifications (e.g., CTRM certification) is a plus.
• Proven experience as a Business Analyst in the commodity trading industry, with a focus on CTRM systems.
• Strong understanding of commodity markets, trading strategies, and risk management principles.
• Proficiency in using CTRM systems such as OpenLink Endur, Allegro, or similar platforms.
• Excellent analytical skills with the ability to translate complex business requirements into technical solutions.
• Solid communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Detail-oriented mindset with a focus on delivering high-quality results within specified timelines.
• Ability to adapt to a fast-paced environment and manage multiple priorities simultaneously.
• Experience with SQL, VBA, or other programming languages is a plus.
• Knowledge of regulatory requirements (e.g., Dodd-Frank, EMIR) governing commodity trading operations is desirable.

We are seeking a proactive Marketing Coordinator to join our team, who will play a vital role in supporting marketing research, coordination, and operational tasks.

Responsibilities

• Conduct market research to identify consumer trends, competitor activities, and new opportunities
• Assist in the development and execution of marketing plans and campaigns
• Coordinate marketing projects and initiatives, ensuring tasks are completed on time and within budget
• Liaise with internal teams, external vendors, and partners to facilitate marketing activities
• Assist in the creation and distribution of marketing materials, including presentations, brochures, and advertisements
• Monitor and analyze marketing performance metrics, providing insights and recommendations for optimization
• Support the marketing team in administrative tasks, such as budget tracking, invoice processing, and scheduling meetings

• Bachelor's degree in Marketing, Business, or related field
• 2-4 years of experience in marketing coordination or related role
• Bilingual with fluency in Mandarin and English
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office suite and project management tools
• Detail-oriented with a proactive attitude
• Ability to work effectively both independently and collaboratively in a fast-paced environment
• Candidates who are proficient in Mandarin would be preferred.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

Privyr is a Singapore-based, venture-backed startup that helps consumer-facing salespeople & businesses contact and convert leads into clients from their phones.

We're trusted by 150,000+ sales professionals & businesses across more than 100 countries around the world, who have received and engaged with over 25 million leads through Privyr. Our customers come from hundreds of professions including real estate, insurance, automobiles, trainers & coaches, doctors, lawyers, farmers, and even magicians.