Job Scope:
Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and pro..
Job Scope:
Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and professionally
Handle facility bookings, programme registrations and over-the-counter payment collections
Follow up with designated departments and/ or escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries
Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines
Maintain secure custody of found property
Update notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information
Perform daily settlements and financial reconciliations for revenue submissions
Identify improvements and propose recommendations to address operational challenges and enhance customer experience
What we are looking for
Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical di..
What we are looking for
Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
Skilled in designing complex data models and capable of executing large-scale data migrations.
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
Expertise in defining business processes using Salesforce best practices.
Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
Experience in developing data integration, data migration, and continuous delivery strategies.
Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Good to Have:
Great Attitude to bring the best out of our team
Team Player; we work together as a team
Autonomous
Take ownership
Eagerness to learn and
Impart new skills, exhibit structured and analytical thinking
Job Duties & Responsibilities
Attend to customers promptly and deliver excellent service
Possess good product knowledge, effective communicat..
Job Duties & Responsibilities
Attend to customers promptly and deliver excellent service
Possess good product knowledge, effective communication skills and ability to close sales
Maintain attractive merchandise display; uphold housekeeping standard in the shop
Accountable for cashiering, stock handling and replenishment
High discipline with good attendance and punctuality
Assist superior by performing the duties and tasks that are assigned daily
Knowledge on Instagram/Tiktok content
Requirements
Motivated with good initiative and take on responsibility
Outgoing personality with strong communication skills
Positive mindset, good learning attitude and strong team player
Able to work on weekends and public holidays
We are expanding and hiring! Interested applicants are invited to apply for the job position online immediately. An whatsapp will be sent to suitable applicants for an interview appointment within 6 days from the date of application. Successful applicants would be offered the full-time job position with immediate employment.
Our client is a property management company, and they are looking for a Marketing Admin to assist their team. The company is located in the Downtown a..
Our client is a property management company, and they are looking for a Marketing Admin to assist their team. The company is located in the Downtown and is easily accessible.
Duration: 3 Months Contract
Working hours: Mon to Fri, 9am to 6pm
Responsibilities:
Raise purchase orders and requisitions
Follow up with vendors for payments and invoices
Coordinate invoice approvals with finance
Reconcile e-vouchers and submit for payment
Update tenants on payment status and assist with forms
Track tenant participation forms
Organize marketing materials in SharePoint
Help the marketing team with projects
Prepare rental agreements and work with finance on invoices
Requirements:
Experience in admin work within a marketing department
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Director, Specialist Sales - Business Applications
Full-time
Full-time
Director/C-Level
Singapore, Singapore
Sales / Marketing
6 days ago
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coac..
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coaches team through the sales process. Proactively coaches their team to remove consumption blockers in pre-sales. Guides their team to assess customer needs and connect the need to Microsoft technology. Coaches their team to expand the relationship with customers/partners. Leads their team to develop solution strategies for driving and closing strategic opportunities. Leads the team to identify new partners and evaluate partner capabilities. Guides their team to apply the orchestration model. Supports their team on participating in Microsoft events. Acts as the spokesman for Microsoft at external events. Coaches team about Microsoft technology differentiators/competitive advantage. Leads their team to optimize the portfolio and facilitate customer innovation. Guides their team on ensuring customer/partner satisfaction. Drives and oversees integrated strategic planning. Guides their team regarding client performance, in whitespace analysis. Oversees the end-to-end business. Completes required training and obtains relevant product and role certifications. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Responsibilities
Sales Excellence
Drives and oversees integrated strategic planning to exceed cloud growth, drive consumption, and Support revenue and gain market share for the Solution Areas. Drives the integration of that all local, regional and corporate resources (e.g., Digital, Global Black Belts, FastTrack) into the strategic plan. Discusses progress against plan in rhythm of business (ROB) meetings (e.g., Quarterly Business Connect [QBC], Virtual Solutions Unit [VSU]) and aligns the plans of their team across departments. Engages with executives to bring a more strategic perspective into the business plan.
Oversees the end-to-end business across geographical regions. Ensures their team meet targets (e.g., sales, usage, customer acquisition) and operational standards and maintains the health of metrics within the assigned subsidiary/area. Interacts with Corporate leadership and executive-level stakeholders to get support for their team and the geographical regions.
Proactively promotes development of deep and influential relationships with client contacts. Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of technical issues for strategic accounts. Establishes standards for customer/partner experiences. Ensures customers are made aware of new technology innovations.
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seek additional learning opportunities and prioritize to enhance effectiveness.
Guides their team regarding client performance, in whitespace analysis, and identifying potential new business in their assigned territories. Develops and aligns the analysis approach across the organization. Acts as a thought leader and clears opinions and perspectives from business analysis.
Leads their team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation to drive growth by leveraging technology, industry and partner expertise. Builds new market by leveraging deep technology expertise and resources.
Sales Execution
Leads their team to support the account teams and drive conversations with strategic/high-potential customers. Facilitates stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting, One Commercial Partner [OCP] organization) to build pipeline across territories. Sets best practices on social presence and guides others, and drives consistency across domains/regions. Coaches team through the sales process (e.g., negotiation, commercial terms, compelling presentation). Applies Microsoft's sales process (MSP) and Microsoft Consumption Process (MCP) to determine the quality of the opportunity/engagement and whether to proceed, and educate the team on how to best address the customer needs. Develops, guides and empowers sales team to think across organizational boundaries and drive cloud businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across solution areas (e.g., modern workplace, apps and infrastructure, data and artificial intelligence [AI] and business applications, security, support), bringing together a unified, unique value proposition for the customers. Influences the technical and product leadership agenda across the Microsoft field and supports the corporate organization. Proactively reports progress to leadership and removes execution obstacles.
Guides their team on communicating with customers, leveraging their business language, to understand their business needs or facilitates customer interactions to assess customer needs and connect the need to Microsoft technology. Drives cloud businesses growth at or above targets, and accelerates customer value realization through cloud services consumption across solution areas, including Support. Provides direction/guidance on the development of solutions across regions. Helps the team create vision for the customers and develop strategic plans to drive sales and demonstrate business value. Autonomously provides executive sponsorship on large projects and leadership support.
Leads their team to develop solution strategies for driving and closing strategic, highly complex and valuable opportunities. Drives the implementation of strategies and the collaboration with the account team to ensure alignment. Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Coaches the organization and optimizes performance, responding to customers with agility and speed. Seeks alignment with all stakeholders and partners and removes blockers.
Coaches their team on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners. Engages C-Suite decision makers to support teams on opportunity discovery and acceleration while maintaining an external network. Proactively leads external innovation circles/sounding boards. Represents their team internally at Microsoft as they engage internal stakeholders. (e.g., Account Team Unit [ATU], Customer Success Unit [CSU], One Commercial Partner [OCP], Worldwide Commercial Business [WCB] Solution Area Leads, Global Black Belts).
Proactively coaches their team to remove consumption blockers in pre-sales by collaborating and innovating with partners and other internal regional and global teams (e.g., Digital Win Room [DWR], FastTrack, Global Black Belts) and coaches their team how to engage customers to drive cloud services growth, support and consumption in accounts and new markets. Leads with technical insights on how to grow customer business.
Proactively brings impactful industry insights with partners into customer engagements and coaches and influences others internally on how to do this. Influences Microsoft's strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Leads a virtual cross-organizational team to drive strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. May lead partner integration into account/territory planning and customer engagements. Oversees new Digital Transformation projects (e.g., cloud platforms and services) through business outcome selling and expanding customer business decision maker (BDM) connections. Sets a win strategy to accelerate and maintain a sustainable growth. Sets clear criteria and accountability to managers and team.
Scaling and Collaboration
Guides their team to build a network of partners to cross-sell and up-sell and drive usage. Leads the team to identify new partners and evaluate partner capabilities. Facilitates the development of partner strategies and ensures execution. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and building partner capabilities to build and influence the market. Coaches the team to drive end-to-end business solutions across solution areas, resulting in increased partner satisfaction and partner deal sharing year-over-year. Leads by example to be executive sponsor for Global Independent Software Vendor (ISV) and Global System Integrators (GSIs) and drives sponsorship relationships for all of the Specialist Team Unit (STU) leadership team. Actively participates in the local Partner Governance Council and makes recommendation for Partner Recruitment and Partner Resource Allocation.
Guides their team to apply the orchestration model with Account Team Unit (ATU), Customer Success Unit (CSU), One Commercial Partner (OCP), Consulting and Global Resources (e.g., Global Black Belts, FastTrack, Digital Win Room [DWR]). Establishes approach and practices to promote communication and collaboration across functions. Contributes to the development of the orchestration model and drives consistency across territories.
Technical Expertise
Supports their team in participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries and the adoption from other subsidiaries. Actively participants in the Specialist Sales Leader community. Leads by example to show the learning culture across the organization.
Acts as the spokesman for Microsoft at external events. Provides expertise to customers/partners and shares knowledge on social media relevant for their market (e.g., LinkedIn). Establishes a sounding board of customers and partners related to technology innovation.
Coaches their team on business and market knowledge. Reviews wins/losses with the team to determine how to identify systematic and non-systematic issues to resolve. Develops strategies to position Microsoft products, solutions, and/or services (e.g., cloud services and platforms) against competitors. Initiates discussions to share industry trends and insights across the whole organization. Leverages deep technology knowledge and coaches team about Microsoft technology differentiators/competitive advantage.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience OR
9+ years technology-related sales or account management experience.
5+ years of scaled leadership experience, such as managing a sales team of 10+ sales professionals, sales pipeline management experience, and P&L accountability.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience OR
Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience OR
12+ years technology-related sales or account management experience, preferably selling business applications and solutions such as CRMs and ERPs.
2+ years manager of managers experience.
Ability to drive influence across different countries in a matrix envrionment.
#MCAPSRegionsASEAN
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Overview
Our network of global Microsoft Innovation Hubs (formerly MTC - Microsoft Technology Centers) are premium customer-facing facilities built to..
Overview
Our network of global Microsoft Innovation Hubs (formerly MTC - Microsoft Technology Centers) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.
As an Architect in the Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, a technical leader who is challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Deliver exceptional customer engagements: Based at your facility location, you will prepare and deliver engagements to enterprise customers that are both technically deep and inspirational. These include strategic alignment and envisioning sessions, architecture design sessions, and building of rapid prototypes, and hackathons. You take a holistic view to leverage capabilities across the entire Microsoft cloud platform. You will work with account teams and other technical folks across Microsoft to maximize customer benefit and accelerate deals success.
Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision to use Microsoft solutions and cloud services to transform their business.
Set vision: You will use your passion for customer experience and technical depth to craft for customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.You should be an expert in Azure application, data, and AI architecture, capable of synthesizing business and technical requirements into cohesive solutions. This includes app modernization (microservices, serverless, container architectures), infrastructure transformation (cloud migration, networking), and edge/IoT strategies (including edge compute, digital twin), all while ensuring governance, security, and compliance. You should also be conversant and familiar with the latest trends driving digital transformation including generative AI, machine learning, analytics, and modern data architecture.
As a technical leader, your expertise in cloud-native development is essential, and you'll be guiding decision-makers through designing and implementing industry-relevant use cases that solve their important problems.
Qualifications
Required/minimum qualifications
Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
#MCAPSRegionsASEAN
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutti..
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.
Responsibilities
Resolve customer issues promptly, escalating when needed.
Roles Description:
The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or ..
Roles Description:
The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.
Specific Responsibilities:
The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.
Competencies:
The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.
Rewards:
High Basic salary
Medical and insurance coverage
Yearly pay increment
Additional 2 days of annual leave every year
Able to attend internal and external courses
Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
A super fun and dynamic company culture
Work from home available
Probation Period:
This position includes a 6 month probationary period to assess mutual compatibility within the job role.
Why Us:
Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.
With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.
In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutti..
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.
Responsibilities
Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
Ensure technical compliance and validate integrated solutions across multiple products.
Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.
Requirements
Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
Familiarity with public sector projects is a plus.
What we are looking for
Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical di..
What we are looking for
Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
Skilled in designing complex data models and capable of executing large-scale data migrations.
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
Expertise in defining business processes using Salesforce best practices.
Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
Experience in developing data integration, data migration, and continuous delivery strategies.
Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Good to Have:
Great Attitude to bring the best out of our team
Team Player; we work together as a team
Autonomous
Take ownership
Eagerness to learn and
Impart new skills, exhibit structured and analytical thinking
Vision Software Engineer (Optics)|Up to $6000|Central
Full-time
Full-time
Others/Any
Singapore, Singapore
Information Technology
6 days ago
Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. Th..
Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.
Responsibilities
Create software solutions for automated Computer Vision Equipment.
Develop software for GUIs, manage large datasets, and implement multi-threaded programming.
Design and implement Image Processing and Computer Vision Algorithms, contributing to the Software Development Life Cycle.
Requirements
Skilled in Visual Studio programming and proficient in C++.
Expertise in vision inspection, computer vision, and image processing.
Familiarity with C# and experience in Deep Learning for Defect Classification are advantageous
Technical Expertise