Total 362 customer experience manager job vacancies in Transportation / Logistics category in Islandwide

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:30am - 6:15pm
• Location: East
• Salary: Basic up to $3,000 + AWS + VB

Job Description:

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Monday to Friday, 8.30AM to 6.15PM

Location: Changi

Responsibilities

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Requirements

• Fresh graduates preferred / Candidates with 1 year of relevant industry experience
• Career path changers are welcome (e.g., those with previous operations experience)
• Good communication skills
• Liaise with carriers to check pricing and recommend rates
• This role mainly involves liaising with clients via email; seldom requires calls to clients
• Must have a good memory to remember freight restrictions and which goods cannot be delivered
• Candidates who are more outspoken are preferred; it’s a bonus if they are open to sales in the future

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Working Day/Hour: Monday to Friday, 8.30AM to 6.15PM

Office: Changi

Responsibilities:

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Requirements:

• Full training will be provided
• Work-life balance; no need to commit to overtime
• 1 year of relevant industry experience
• Good communication skills
• Must have a good memory to remember freight restrictions and which goods cannot be delivered
• Candidates who are more outspoken are preferred; it’s a bonus if they are open to sales in the future

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

What the role involves:

1. Handle and execute day-to-day Air Freight Forwarding Export activities and Customer Service Shipment booking from Shipper
2. Booking of flights with procurement team.
3. Ensure smooth daily workflow, co-ordinate with operation section and traffic and warehouse department
4. Maintain good relationships with both internal and external stakeholders
5. Track and monitor shipments status and inform customer accordingly
6. Maintain good relationships with both internal and external stakeholder
7. Handle all customers' enquiries timely and effectively
8. Ensure Pre-alerts to destination offices via email
9. Manage problems, answer general inquiries and complaints for both local and overseas
10. Respond to emails promptly
11. Work closely with internal section customer service and load planning team meet customers requirements
12. Ensure compliance with customers Standard Operating Procedures
13. Ensure all data are updated timely and correctly in the system
14. Work with billing team to close off jobs and issue invoice
15. Take lead in operational issue resolutions
16. Implement improvements to enhance service capability within the team
17. All other ad-hoc work instructions from Supervisor / Manager

Required Qualifications, Skills & Experience:

• 'O' level
• At least 2 years in Airfreight and familiar with export process
• Basic knowledge on cargo commodity as per IATA rules and regulation
• Good understanding of Incoterms 2010
• Self-discipline, initiative, responsible and independent in a fast-paced environment
• Well-organized on planning work tasks and meticulous
• A good team player with good interpersonal, communication skills and positive attitude
• Competent in Microsoft Outlook, Excel and Word

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Monday – Friday: 0:00 am to 5:30 pm

Saturday: 8:30am - 12:30pm

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

About The Role
Supply Chain Operation Managers are tasked with organizing, monitoring, and optimizing the distribution of goods to their appropriate destinations. They play a crucial role in managing the entire order cycle, enhancing business development, and ensuring sustainability and customer satisfaction. Here are the key responsibilities and requirements:

Key Responsibilities:

• Develop and implement strategic plans to enhance productivity, quality, and efficiency within the supply chain.
• Collaborate closely with other departments to integrate supply chain processes with overall business operations.
• Maintain inventory records and monitor stock levels.
• Implement efficient inventory control practices to balance availability and minimize excess stock.
• Proactively identify potential risks in the supply chain and address them promptly.
• Develop strategies to mitigate disruptions and ensure continuity.
• Liaise with suppliers and stakeholders and resolve any issues or complaints related to logistics promptly.
• Maintain accurate records related to compliance efforts.
• Identify and mitigate risks related to non-compliance.
• Maintain metrics, analyse data, and implement improvements.
• Supervise, coach, and train warehouse workforce.

Requirements:

• Degree in logistics, supply chain management, business administration, or a related field is often preferred.
• Min. 2 years in supervisory role and demontrated ability to lead team effectively
• Strong analytical, risk assessment and problem solving skill
• Proficiency in managing inventory levels, tracking stock, and optimizing storage.
• IT savvy and posses good communication skill to interact with internal/external stakeholders

How to apply

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

We regret to inform that only-shortlisted candidates would be notified.

We wish you all the best in your career search

**Join Our Airport Team!**

Are you passionate about aviation? We're hiring for various roles in different airport departments, including ground operations, customer service, and logistics. If you love working in a fast-paced environment and want to be part of the action, apply now and join us!

You will have the choice to pick either one of the departments to join -

Department & Job Responsibilities:

1. Apron (Baggage)
   Supervise baggage operations to ensure timely dispatch to aircraft according to airline requirements and aviation authority guidelines.
2. Apron (Load Control)
   You will manage the Weight & Balance tasks for departing flights at the airport. Your main job is to ensure that the aircraft’s weight is within safe limits and properly balanced. You’ll also prepare the Loadsheet and related documents, following IATA regulations. This includes doing pre-load calculations, planning the load distribution, giving loading instructions on time, and providing the Loadsheet to pilots before takeoff.
3. Apron (Ramp)
   Ground operations standards are essential for ensuring the efficient and safe arrival and departure of aircraft. In this role, you will supervise flight handling and manage ramp operations to ensure smooth and seamless aircraft handling.
4. Apron (Maintenance Center)
   Plan, schedule, and oversee workshop maintenance for GSE and/or vehicles to meet production targets. Manage in-house teams and/or outsourced contractors, including shift supervisors and shift planning.
5. Passenger Services (CSO)
   Lead a small team in daily operations, ensuring a positive passenger experience through key decision-making. Guide and mentor staff while maintaining high service and discipline standards. Ensure compliance with safety, security, and operating procedures. Assist the Duty Manager with staff deployment based on agreed service standards.

Salary & Remuneration:

• Basic salary from $2,500+
• Shift allowances/OT component (up to $500)
• Joining Bonus $5,000
• Annual AWS & Performance bonus (If any)
• OT applicable

Requirement:

• Open to Locals only
• Possess minimally a Diploma in any field
• Able to work rotating shift / 6 days per week
• Able to speak English proficiently

More info:

• Location at Singapore Changi Airport T1-4
• 6 days per week including weekends/PH (based on scheduled roster)
• Transport provided beyond midnight

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)

• Plan and allocate resources for daily inbound and outbound warehouse operations, ensuring efficiency and timeliness in distribution.
• Assist in developing and refining warehousing policies and procedures to maintain proper internal controls and handling practices.
• Oversee shelving and storage management to ensure proper organization and utilization of space.
• Ensure inventory accuracy by monitoring daily warehouse activities, conducting cycle counts, stock takes, and verifying audit results.
• Drive continuous improvement by implementing principles from Toyota’s Japanese production system, such as Kaizen and Genchi Genbutsu, to optimize warehouse workflows and processes.
• Enforce safety procedures in warehouse operations, ensuring compliance among team members during daily tasks.
• Exhibit strong leadership by motivating and organizing team members to achieve or exceed productivity targets.
• Prepare and present daily, weekly, and monthly reports to Management and Headquarters (JHQ).
• Participate in the recruitment, training, and professional development of warehouse personnel.

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 2 years of supervisory experience in a similar role.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Job Duties and Job Requirements:

• Create and maintain overall airport operations processes to optimize resources and rostering activities across all units.
• Communicate organizational goals to build a performance-driven team.
• Collaborate with senior airport operators and GHA leadership to ensure seamless operations.
• End-to-end accountability for monitoring and executing all operational activities at the airport.
• Implement corporate safety, security, and policies to ensure compliance with all regulatory and quality requirements.
• Drive service excellence at all airport touchpoints to ensure customer satisfaction.
• Identify and mitigate safety and security risks for both customers and employees.
• Ensure operational excellence, with a particular focus on safety management, on-time performance, baggage handling, and future experiences.
• Coordinate with the Lounge Management team to deliver a superior customer-centric airport lounge experience.
• Monitor and track operations parameters across all units at the airport and take necessary action when required.
• Collaborate with IROPS (Irregular Operations) Lead to develop organizational, supplier, and individual capabilities for effective handling of disruptions.
• Plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.
• Lead, develop, motivate, and encourage the team to achieve success and understand department goals, while identifying learning opportunities.
• Drive down controllable costs and manage rostering for operational shifts.
• Plan and manage the station budget and airport costs with key stakeholders.
• Supervise terminal activities to ensure the safety of passengers, pilots, and staff.
• Oversee airport staff and departments to ensure smooth airport operations.
• Recommend, develop, and implement operational process documents for airport activities.
• Regularly inspect airport facilities and determine long-term development needs for the airport.

The Head of IT Infrastructure will be responsible for overseeing the planning, deployment, and maintenance of technology infrastructures to support our highly automated supply chain operations. Acting as a strategic bridge between the Supply Chain IT Head and the Fairprice Group IT infrastructure team, this role will ensure seamless integration and modernization of our warehouse infrastructure, including server room migrations, and enable efficient warehouse automation. The ideal candidate will ensure high-quality execution of infrastructure strategies and projects to meet the technical demands of a modern, automated warehouse environment, supporting critical supply chain operations.

Key Responsibilities

• Infrastructure Leadership: Partner with the CIO and Supply Chain IT Head to lead the technology infrastructure strategy and execution, focusing on automation-driven warehousing environments.
• Strategic Planning and Execution: Lead the planning, migration, and modernization of warehouse server rooms, ensuring scalability and reliability to support heavy automation and advanced supply chain technologies.
• Innovation and Cost Optimization: Identify opportunities for infrastructure automation, cost savings, and performance improvement, enabling warehouse automation at scale.
• Infrastructure Architecture & Governance: Develop and maintain enterprise infrastructure standards, ensuring a robust governance process aligned with the company's strategic goals and supply chain automation needs.
• Vendor and Partner Management: Evaluate and manage key vendor relationships, ensuring the delivery of best-in-class infrastructure technologies. Lead governance with partners to create value and ensure alignment with operational goals.
• Disaster Recovery & High Availability: Design and implement highly available, redundant infrastructure systems, including disaster recovery architecture to ensure minimal downtime for warehouse operations.
• 24/7 Operations Oversight: Provide leadership for 24/7 service operations, ensuring compliance with KPIs and SLAs to meet business-critical supply chain demands.
• Collaboration with Business Applications: Work closely with the Business Applications team to ensure infrastructure support for SAP, Microsoft stacks, and other core systems in a production, high-availability environment.
• Security and Compliance: Ensure compliance with regulatory requirements and best practices in network and data security, including managing data protection across multi-country environments.

Requirements

• 8-10 years of total experience, with at least 5+ years in a 24/7 high-availability, multi-site infrastructure environment, supporting large-scale technology transformations and cloud-based solutions, preferably in supply chain or ecommerce industry.
• Proven expertise in modernizing and migrating server rooms, with hands-on experience in designing and executing strategic server room migrations to support automation-driven environments.
• Experience in optimizing infrastructure for high-performance and reliable warehouse automation systems is highly preferred.
• Experience managing infrastructure in a complex organization, including multi-country setups, VLAN configurations, and data protection strategies.
• Strong technical expertise in Google Cloud Platform (GCP), including deploying and managing cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform. Experience with hybrid cloud environments and integration of cloud services with on-premises infrastructure is essential.
• Deep knowledge of network communications (Cisco-based), storage area networks (SAN), disaster recovery, and high-availability architectures.
• Proven experience in regulatory compliance and best practices in application, network security, and data protection.

The S.E.A. Distribution Centre (DC) Manager is responsible for all Finished Goods Distribution Centre and RMA Hub Operations in the S.E.A. Region. This includes driving operations excellence across a diverse DC network.

Key Requirements

• This role requires superior collaboration skills and will be a key measure of success
• Demonstrated experience in a leadership role i.e. managing warehouse operations.
• Extensive people management & organisation skills. Proven leadership and negotiating skills.
• Working experience in ERP platforms
• Experience in operations excellence roles such as lean management programs, process automation or six sigma environments.
• Ability to maintain and develop relationships across teams, such as Product Planning, Order Management and 3PL Logistics suppliers.
• Self-starter with a can work attitude and ability to work on their own initiative.
• Experience in Service Parts would be well regarded but not essential.
• Strong analytical and communication skills.

Description

- Responsibility for operational cost management by ensuring that per unit cost and cost reductions targets are met.

- Continuous Improvement initiatives are identified to drive scalability and flexibility.

- Work closely with our 3PL partner management team to build process/systems roadmap, and infrastructure investment that enhances customer experience.

- Drive process standardisation across sites to determine and implement the highest operating standards. Benchmarking DC practices within industry and across industries to refresh our solutions approach.

- Ensure quarterly, monthly and weekly performance reviews are in place for all sites supported by management and operational reporting.

- Hold thorough reviews in advance of every new product launch and other key events such as Quarter end and Black Friday to ensure sufficient receiving, storage, pick/pack capacity is in place.

- Hold regular readiness reviews for the yearly NPI and promotional peaks to ensure staffing, shift patterns, space, layout and equipment are sufficient. Develop contingency plans to support business in case of performance issues.

- Manage and develop talent with functional skill sets, redundancy and succession planning.

- Work cross functionally with the Supply Chain and 3PL to ensure compliance to contract and supply chain re-engineering initiatives.

- Integration with other business units in Logistics, particularly the Inbound and Outbound BU's, to ensure one comprehensive end to end supply chain solution.

Education & Experience
Bachelor Degree in Logistics or Supply Chain

• Global Corporation
• Exciting Career Development

About Our Client

Our client is a leading distributor of electrical, industrial, and energy solutions, serving various sectors. Known for their vast network of locations and a comprehensive range of products, they aim to maintain and improve their current performance both locally and regionally of which they are seeking for a Supply Chain Program Manager to be based at their HQ in Singapore.

Job Description

Your responsibilities include:

• Develop a strategic, targeted customer service approach to achieve and exceed annual sales quotas and margin targets for assigned accounts.
• Build and sustain strong, long-term customer relationships by understanding their needs, objectives, and challenges to effectively manage their supply chain.
• Oversee inventory programs while evaluating risks and opportunities to enhance fulfillment processes.
• Collaborate independently or with cross-functional teams to resolve complex customer escalations, such as shortages, potential production line interruptions, or quality concerns, as well as managing processes.
• Ensure timely ordering of parts to guarantee on-time delivery.
• Identify key overseas parts for cost-of-goods-sold reduction and lead efforts in deflationary initiatives.
• Drive process improvements for enhanced efficiency and customer satisfaction.
• Ensure prompt and accurate invoicing and payment processing.
• Analyze customer forecasts and usage trends to predict future demands and optimize stocking levels, considering lead times.
• Provide technical and product knowledge support to suppliers and customers, coordinating quarterly discussions to maintain account health.

The Successful Applicant

The successful candidate will have a bachelor's degree or equivalent experience, with at least some years in a customer-facing role within the supply chain industry. They should have a solid foundation in program management, sales, or service and be skilled in defining and executing program requirements from end to end. Strong knowledge of industrial components (mechanical/electrical products, fasteners, fabricated goods) is essential.

Key strengths include negotiation, problem-solving, effective communication, and influencing decisions at senior levels. The candidate should be a motivated, detail-oriented self-starter with excellent time management skills and the capacity to manage multiple projects. Proficiency in Microsoft Office (especially Excel), ERP systems, and CRM tools is required, along with the ability to travel up to 20%.

What's on Offer

You will be working in a large organization that has good brand equity and consistently innovating for consumers. The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement. The company culture is about high levels of commitment and care for employees that helps achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. They also place a lot of emphasis in workplace safety and employee welfare.

Contact

Vanessa Goh (Lic No: R22107263/ EA no: 18S9099)

Quote job ref

JN-102024-6566967

Phone number

+65 6643 9746

Michael Page International Pte Ltd | Registration No. 199804751N

Our client, a renowned gourmet snacks brand, is seeking a highly skilled and motivated Supply Chain Manager to lead and optimize supply chain operations across Singapore, Malaysia, and Thailand. In this role, you will be responsible for overseeing the end-to-end supply chain process within the FMCG, F&B, and retail sectors, ensuring smooth product flow, timely delivery, and effective inventory management. You will also manage one executive and collaborate with cross-functional teams to achieve supply chain goals.

Key Responsibilities:

• Oversee the end-to-end supply chain process across Singapore, Malaysia, and Thailand, ensuring efficient procurement, distribution, and delivery.
• Manage and mentor 1 executive, providing guidance and support to enhance team performance and operational efficiency.
• Monitor inventory levels across multiple regions, ensuring stock availability while minimizing excess inventory.
• Work closely with suppliers and vendors to maintain strong relationships and secure favorable terms.
• Develop and implement strategies to optimize supply chain processes, improve productivity, and reduce costs.
• Ensure compliance with relevant regulations and standards in the F&B and retail sectors.
• Analyze supply chain performance and make recommendations for continuous improvement.
• Collaborate with cross-functional teams to align supply chain operations with business objectives.

Qualifications:

• Proven experience in supply chain management within FMCG, F&B, or retail industries.
• Regional experience, with familiarity managing supply chains in Singapore, Malaysia, and Thailand.
• Strong leadership skills, with the ability to manage and develop a team.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

If you are a strategic thinker with regional supply chain experience and a passion for optimizing processes in a dynamic industry, we encourage you to apply for this exciting opportunity.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Responsibilities:

· Conduct Aviation Physiology Training (APT) and other courses: conducting lectures as well as practical training in the various simulators available. This includes Human Training Centrifuge, Disorientation Trainers, Altitude Chamber, Ejection Seat Trainer, Night Vision Lab and Night Vision Goggles Trainer and any other equipment which may be incorporated as part of APT

· As Physiology Training Officer (PTO), responsible for smooth and safe operations of practical training when assigned, providing oversight and management of training staff in the various roles of practical simulator training

· Responsible for sourcing and creating educational material for the purpose of conducting APT or any other courses

· Revise and update courseware including presentation packages, study materials, case studies and exam questions (for appropriate courses)

· Manage and maintain the Quality Management System for Aviation Physiology Training as required

· Any other duties assigned from time to time

Requirements:

· MBBS or equivalent preferred; Diploma in Aviation Medicine (or equivalent); or

· Degree in relevant discipline (Medicine or Physiology)

· Experience, skills and knowledge in Aviation Medicine or related subjects

· Clinical skills as a doctor/specialist/sub-specialist in obtained qualifications will have an added advantage

· Experience in organisational management

· Good interpersonal & communication skills

Only shortlisted candidates will be notified

Title: Global Supply Chain Excellence Senior Manager (B2B Manufacturing)

Location: Singapore

About the role:

Our client is a reputable Global B2B Manufacturing business in Asia, with exciting growth plans in the next 10 years and beyond. They are market leaders in the design, development and manufacturing of a variety of innovative products globally.

The company has a significant presence in Asia in terms of its reputable market position in developing best-in-class supply chain management capabilities, and takes pride in ensuring optimized regional activities to achieve maximized customer satisfaction.

They are currently on an active look out for a suitable candidate as a Global Supply Chain Excellence Senior Manager, who is the critical point of contact in terms of ensuring smooth and efficient upstream supply chain processes and demand excellence work flow, in line with Asia manufacturing expansion plans and/or footprints.

Reporting to Global Supply Chain Director, and this position will be focusing on the below:

1. Work with cross functional supply chain teams to drive end to end optimal Supply Chain Process Excellence in order to support business and operations expansion and growth plans
2. Spearhead continuous process improvements across both upstream and downstream Supply Chain initiatives, not limited to Demand/Supply Planning, Procurement, Manufacturing, Order Fulfilment as well as Warehousing & Distribution activities etc
3. Actively collaborate with Asia and Global sites to ensure optimal demand forecast and supply balance management, including that of managing inventory and safety stock levels within Asia by means of introducing effective replenishment planning processes etc. to ensure on time delivery to retail stores and assigned customers
4. Strategize supply allocation management to deliver cost synergies and related optimization to support Supply Chain Transformation
5. Conceptualize & drive other Supply Chain programs to streamline or ensure smooth and optimized workflow for manufacturing sites globally etc.

Candidate Profile

• Bachelor’s Degree with at least 8 - 10 years of relevant experience in end-to-end Supply Chain or related International Business Management experiences in a complex Fast Moving Consumer Goods environment
• Proven track record in acquired solution-oriented mind set to deal with complex and matrix organizational framework
• Excellent hands-on experience and knowledge in driving Supply Chain KPIs such as OTIF, lead time, inventory, cost-savings etc
• Excellent interpersonal communication skills to relay and/or drive process improvements across a global organization to important stakeholders
• Good understanding of SAP and equivalent ERP system is highly preferred

Interested? Here’s what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

Singapore Employment Agency License No.: 16S8069

Privacy Statement: By submitting an application and sharing your personal information with us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy (https://www.wilsonhcg.com/privacy-policy)

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is seeking an experienced Supply Chain Manager to lead and optimize supply chain operations. The ideal candidate will have expertise in strategic sourcing, supplier relations, and process optimization, with a hands-on approach to driving operational excellence and continuous improvement. The role requires strong market insights, inventory management skills, and cross-functional collaboration to meet organizational goals.

Key Responsibilities:

Strategic Leadership:

• Develop and implement comprehensive supply chain strategies that align with the organization's long-term goals and operational objectives.
• Conduct market analysis and supplier evaluations to identify opportunities for cost savings, quality improvements, and efficiency gains.
• Collaborate with senior management to forecast demand and establish inventory management strategies that balance supply and demand.

Supplier Negotiation:

• Build and nurture strong relationships with suppliers to ensure reliable sourcing of materials and services.
• Negotiate contracts, pricing, and terms to achieve favorable outcomes that contribute to the organizations profitability.
• Monitor supplier performance metrics and implement corrective actions when necessary to maintain high standards of quality and service.

Team Leadership:

• Lead, mentor, and develop the supply chain team, fostering a collaborative and high-performance culture that encourages innovation and accountability.
• Actively participate in the ordering process, guiding team members in best practices for order placement, tracking, and fulfillment.
• Conduct regular team meetings to review performance metrics, address challenges, and celebrate successes.

Process Optimization:

• Streamline supply chain operations by implementing effective ordering practices, reducing lead times, and minimizing inventory costs.
• Utilize data analytics to monitor key performance indicators (KPIs) related to supply chain efficiency, quality, and customer satisfaction.
• Continuously seek opportunities for process improvement and implement best practices across the supply chain.

Business Acumen:

• Apply strong business acumen to make data-driven decisions that positively impact the organizations operational and financial performance.
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure alignment on supply chain initiatives and objectives.
• Stay informed of industry trends and developments to anticipate changes and adapt supply chain strategies accordingly.

Requirements:

• Bachelors degree in Supply Chain Management, Business Administration, or a related field; a Masters degree or relevant certification (e.g., APICS, Six Sigma) is a plus.
• A minimum of 2 years of experience in supply chain management, with a proven track record in supplier negotiation and team leadership.
• Strong strategic thinking and analytical skills, with the ability to identify, analyze, and implement effective process improvements.
• Excellent negotiation and communication skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
• Detail-oriented and meticulous in managing supply chain operations, demonstrating a hands-on approach to problem-solving and decision-making.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

UEN: 201805538M

Our Client is one of the world’s leading logistics providers with a strong reputation for innovation, sustainability, and global reach

Job Summary:

• Work in MNC environment
• Career Progression
• Profile Enrichment
• Dealing with Semiconductor client
• 5 Days Work Week
• AWS + VB

Job Responsibilities:

• Provide strategic leadership to oversee daily warehouse operations.
• Ensure compliance with processes and meet customer expectations and KPIs.
• Responsible for managing P&L performance for designated programs.
• Define operational requirements and implement strategies, technologies, and initiatives to enhance overall performance.
• Maintain regular communication with customers on commercial, operational scope, and contract renewals.
• Enforce safety and security measures within the warehouse.
• Monitor budget controls and allocate resources to ensure efficient use.
• Identify opportunities for process improvements to streamline operations and exceed service targets.
• Foster a positive team culture that encourages best practice sharing and open communication.
• Plan and deliver on-the-job training to enhance staff performance and productivity.
• Ensure stock inventory accuracy and maintain up-to-date records.
• Responsible for verifying petty cash claims, justifying and approving overtime, authorizing leave for reporting staff, and validating vendor purchases and invoices.
• Maintain cleanliness and order in storage and office areas.

To Succeed in This Role, You Should Have:

• Minimum Diploma Holder or Degree holder.
• Minimum 5 years of relevant experience in managerial position.
• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Access, VBA)
• Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau)
• Qualification in warehouse operations and operations excellence will be added advantage.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Scope:

• Manage and coordinate all aspects of sea freight shipments
• Oversee logistics operations to ensure timely and cost-effective transport
• Act as the primary point of contact for clients, addressing inquiries and providing updates
• Prepare and manage shipping documents, ensuring compliance with regulations
• Negotiate rates with shipping companies and monitor freight costs
• Ensure compliance with international shipping laws and customs requirements
• Monitor and track shipments, providing regular updates and reports
• Address and resolve logistical challenges and issues
• Collaborate with other departments for smooth operations
• Stay informed about market trends and industry developments

Requirements:

• Handle import/export customs declarations
• Ensure thorough checking of shipping documents
• Organize transportation for pickups and deliveries
• Adhere to company policies and procedures
• Communicate professionally via various channels
• Maintain SOPs and report irregularities
• Open and manage files for each shipment
• Build strong relationships with clients, carriers, and service providers
• Suggest improvements in operations, cost control, and customer service
• Perform additional duties as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

KEY RESPONSIBILITIES:

Supply Chain

• Partner with business to update forecast based on business plans, identify material adjustments and communicate changes during internal consensus meetings and with local suppliers
• Responsible for maintaining and managing supply planning model and executing purchase requisitions based on demand and forecast
• Coordinate and handle logistics related documents and activities with local 3PL and vendors to strive for operational excellence
• Manage day-to-day 3PL vendor relationships, including local Thailand based, regional and United States-based direct material vendors
• Manage direct material inventory, including month end process, in Thailand 3PL warehouses
• Optimize inventory levels and supply continuity in Thailand warehouses, Thailand Shops and Thailand Central Kitchens
• Act as the key point of contact for all vendor relationships supporting Thailand for direct and indirect material categories including but not limited to ingredients, packaging, MRO, equipment, promotional items, and logistics
• Be the Thailand project lead for all key procurement and supply chain initiatives driven by Headquarters
• Develop and support distribution optimization initiatives (assessment of current network, opportunity identification, strategy development, supplier negotiations, etc.)
• Develop and support strategy, conduct analyses, create and execute RFPs and negotiation processes, develop contracts for direct and indirect strategic sourcing initiatives
• Support and execute the setup of new shop locations in Thailand market

Procurement

• Manage end-to-end procurement activities, including supplier selection, negotiation, contract management, and sourcing strategies.
• Identify and evaluate new suppliers, negotiate pricing, and establish long-term partnerships to ensure quality, reliability, and cost-effectiveness.
• Develop and maintain supplier relationships, including monitoring performance and conducting supplier audits.

REQUIREMENTS:

• Completion of Higher Education and conferred Degree in business or related field
• 5-7 years of supply chain management experience; food & beverage industry experience preferred
• Self-motivated with strong time management skills and thrives in a startup-type environment
• Demonstrated experience in strategic sourcing process (data gathering, baseline development, RFP development, proposal analysis, negotiations, contract development, vendor management)
• Demonstrated experience in sales and operations planning (S&OP) and/or advanced planning and scheduling (APS) activities, including demand/supply, production and/or inventory planning
• Experience in international shipping and logistics, specific to the Bangkok and greater Thailand markets (freight forwarding, customs clearance)
• Strong understanding of goods movement process in a manufacturing or distribution environment
• Experience in assessing and tracking KPIs specific to vendor management, S&OP and APS
• Demonstrated expert-level proficiency in Excel (data gathering, data cleansing, analytics)
• Strong oral and written communication skills, demonstrated project management skills
• Location: Role can be based in either Singapore or Thailand.
• Language Proficiency: Candidate must be fluent in Thai (to manage the Thai market/vendors).

EA License Number: 23C1935 | EA Personnel Number: R1551292

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Key Responsibilities

• Liaise with stakeholders for Customer Code Creation for new customers
• Responsible for customer master setup in SAP for new customers to enable billing
• Do monthly verification for master setups in SAP
• Generate draft billings in accordance to billing cycle
• Perform reconciliation between Order Management System and SAP for billing accuracy
• Perform ad-hoc billings when required
• Support the manager in processing of Credit Note
• Responsible for uploading invoices into respective billing portals
• Support in billing dispute verification
• Pull reports from various systems for some basic report preparation.
• Perform SAP GI GR transaction, training will be provided.
• Other operational duties as assigned by reporting officer

Requirements

• Degree or Diploma in Supply Chain & Logistics with minimum 3 years of working experience in a warehouse environment.
• Proficient in Microsoft Excel, Words and PowerPoint.
• Independent and team player with good problem-solving
• Interpersonal and communication skills.
• Meticulous
• Knowledge in SAP, ERP and/or WMS will be advantage.

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

We regret to inform that only-shortlisted candidates would be notified.

Summary

Our client is an innovative company in the hydroponics industry, committed to sustainable agriculture and cutting-edge solutions for efficient plant growth. As part of expansion into the Singapore market, they are seeking a motivated and detail-oriented Supply Chain and Customer Service Executive to join the growing team at new office in Bedok, Singapore.

Responsibilities

- Serve as the primary point of contact for customer inquiries regarding orders, products, and services.

- Oversee the end-to-end supply chain process, ensuring timely and efficient order fulfillment.

- Coordinate with suppliers, logistics providers, and internal teams to manage inventory levels and procurement.

- Track shipments and monitor delivery schedules to ensure customer orders are met on time.

- Analyze supply chain performance metrics and identify areas for improvement.

- Collaborate with the production team to anticipate demand and adjust supply strategies accordingly.

- Process customer orders accurately and efficiently in the system.

- Provide timely updates to customers regarding order status, delivery schedules, and any issues that may arise.

- Resolve customer complaints and issues with a focus on providing excellent service and maintaining customer satisfaction.

- Build and maintain strong relationships with customers to ensure loyalty and retention.

Maintain accurate records of customer interactions, orders, and inventory levels.

- Assist in the preparation of reports related to customer service and supply chain activities.

- Support marketing initiatives through effective communication with customers.

Qualifications

- Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

- Minimum 2 years of experience in supply chain management and customer service, preferably in the agricultural or hydroponics sector.

- Strong organizational and problem-solving skills with attention to detail.

- Excellent communication and interpersonal skills.

- Proficiency in supply chain management software and Microsoft Office Suite.

- Ability to work independently and collaboratively within a team.

What Our Client Offer

- A dynamic work environment focused on sustainability and innovation.

- Opportunities for professional growth and development within a growing company.

- A supportive team culture in a small office setting.

Interested candidates, please send your resume to [email protected]

We regret only shortlisted candidate will be contacted. Thank you.

Monday - Friday

830am - 530pm

Location: Penjuru Lane, company transport from Jurong East MRT

Responsibilities

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence tooperating procedure, safety, and operational standards
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need
• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.
• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process
• Develop and implement safety protocols to reduce accidents and ensure driver and supplyteam well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.
• Manage the transportation budget, focusing on cost control and efficient use of resources
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.
• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve anylogistical challenges
• Establish KPIs on the all above for transport operations, including delivery times, on-timeperformance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top managementon the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Responsibilities

Our client is looking for a Manager/Senior Executive, Games Services (Transportation) for an internationally acclaimed event in 2025, you play a pivotal role to support the Deputy Director to ensure the event's success and the safety of all involved. Your responsibilities include managing and coordinating these critical functions to ensure the smooth and secure execution of the event.

In this role, You will,

1. Transportation

● Ensure the efficient and organized movement of athletes, officials, staff, and equipment to and from various venues and locations during the event.

● Manage driver sourcing.

● Liase with vendor on driver management and traffic coordination, working closely with local traffic authorities.

● Execute transportation plan for various client groups with varying service levels.

● Coordinate post-event transport logistics and emergency response.

● Develop and implement contingency plans for transportation-related emergencies.

● Support other Transport Operations when necessary

2. Inter-Venue Transport Operations

● Plan and manage inter-venue transport operations, pickup and drop-off points for Athletes, Officials and media at venues.

● Collaborate with various functional areas for Inter-Venue transport operations.

● Establish shuttle services schedule with vendor.

● Manage inter-venue transport operations incident management

3. Administrative

● Assist National Federations in VISA enquiries

● Processing of Visa Invitation Letter

● Extraction and tabulate of General Management System’s reports or data

● Attend all project, functional-level and team-level meetings

● Prepare or edit transport concept plan in powerpoint

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

● A minimum of 3 years of experience in logistics, event management, with a focus on transportation and safety, preferably in sports or large-scale events.

● Diploma, Bachelor's Degree in Hospitality Management, Logistics, Event Management, or a related field.

● Highly organized with the ability to manage multiple priorities simultaneously

● Strong ability to write and engage with stakeholders.

● Ability to work in a fast-paced and dynamic environment under minimal supervision.

● Familiarity with the aquatic sports industry is an advantage.

● Flexibility to work irregular hours and travel as needed during the event, including weekends and holidays.

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.