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Singapore / A-it Software Services Pte Ltd

Job Scope 1. To support and drive Bank’s Generative AI initiatives in improving Contact Centre operations, employee journey and overall customer experience. 2. Ensure smooth delivery of Contact Centre system enhancements in Corporate Banking (such as CRM and telephony) and fixes through comprehensive testing. 3. Preparation of test cases based on...

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Treasury Operations (Bank) (JT) (Liquidity Management)

Singapore / A-it Software Services Pte Ltd

1. Provide the full support to Treasury & Market on liquidity management 2. Good interpersonal skills 3. Accounting and reconciliation knowledge will be an added advantage 4. Daily tasks are performed on timely and accurate manner to meet SLA 5. Support project, provide analysis on large database and do the necessary updates “This is in pa...

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Customer Service Officer (Bank Loans) (JT)

Singapore / A-it Software Services Pte Ltd

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner. 2. Review customer existing home loan package and advice accordingly on the various option available 3. To protect home loan portfolio by managing customer expectation on loan re...

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Customer service Officer (bank) (JT)

Singapore / A-it Software Services Pte Ltd

Key Accountabilities & Responsibilities 1.Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information. 2.Perform proper follow up to ensure resolution within SLA. 3.Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues. 4. Provid...

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Product manager (JT) (SME Banking - Cash Products)

Singapore / A-it Software Services Pte Ltd

The Cash Product Commercialization Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers: 1. Plan and execute campaigns and experiments to drive customer acquisition and utilization. 2. Leverage data analytics for leads and analyze r...

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Trade Finance Officer (Bank) (JT)

Singapore / A-it Software Services Pte Ltd

1. Process daily Open Account Trade (OAT) transactions 2. Process invoices and financings to customers in accordance to the agreed service standards 3. Process settlement of principal loans and interest 4. Perform escalations and follow up on overdue invoices 5. To adhere to risk and control guidelines / policies, processes / procedures establi...

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Customer Service Officer (bank) (JT)

Singapore / A-it Software Services Pte Ltd

Working hours (Have to work weekend as it is on rotating shift) 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays and public holidays. 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating w...

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Marketing Accounts Servicing Officer (Bank Operations) (JT)

Singapore / A-it Software Services Pte Ltd

(Prefer candidates who can review Chinese marketing collaterals) Job description 1. Handling staff notes reservation to meet customer demand 2. Supporting Banking notes reservation for corporate clients 3. Obtaining cost quotations, arranging logistics arrangement and preparing marketing assets 4. Managing communications, delivery, and testing...

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Process Assurance Analyst (Bank) (JT) (IT Risk Management)

Singapore / A-it Software Services Pte Ltd

Title: Process Assurance Analyst Key Skills: IT Risk Management, Project Management & Business Process Design Job Objectives The Process Assurance Team is supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process. The team acts as a quality gate for...

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Customer service officer (Bank) (JT) (Wealth Management)

Singapore / A-it Software Services Pte Ltd

1. Job Purpose To deliver outstanding and professional service to Bank’s Wealth segment customers who visit Bank’s Centres (MBFC, Ngee Ann City, Siglap) for their banking needs. To ensure a seamless and differentiated customer journey for our Wealth customers with the intent to deepen customer relationship and business sustainability. 2. Key Acco...

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Customer Service Officer (JT) (Bank Branch)

Singapore / A-it Software Services Pte Ltd

· Attend to walk-in customers · Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals) · Assist in customers’ enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction · Prospect and introduce customers to the Bank’s products and services ·...

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Senior Project Manager (JT) (Wealth Management / Investment Banking)

Singapore / A-it Software Services Pte Ltd

Job Title: Project Manager for Wealth Program Project: Wealth Program Key Skills: Project Management, Stakeholder Mgmt, Communication Job Objectives The Project Manager is responsible for leading teams to deliver projects spanning multiple business units. Delivering projects within stage gate controls and Bank’s project SDLC guidelines whil...

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Bonds Settlement Officer (Bank) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Job responsibilities · Provide robust support for E2E processing of Fixed Income Products, including Note Issuance · Responsible for E2E processing, smooth completion and settlement of the daily operations for Bonds/Repos. · Prepare and authorise payment and delivery instructions for MT2XX and MT5XX swift messages. · Perform validation for all Bond...

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Project Management Officer (PMO) (JT) (Retail banking)

Singapore / A-it Software Services Pte Ltd

Role: PMO Job Level: 7 or more years of relevant experience (L3/L4) Job Description Job Objectives Project Management Office is responsible for leading teams to deliver quarterly releases that span across multiple business units. The BAU & QR PMO role is required to assist PFS Bank and PFS Cards stream leads with the development and...

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Identity Management Role Analyst (Bank/IT) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Key Responsibilities • Understand the business application and perform application onboarding in OIM (Oracle Identity Manager). • Understand the user management of target applications and develop Roles and Policies. • Perform impact analysis before creating Roles and highlight to team leads or supervisors if issues observed • collaborate with depar...

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Technology Risk Management Analyst (IT/Bank) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Job Objectives & Responsibilities Under the supervision and guidance of Risk and Assurance manager to perform the following functions: To review IT project document prior submission to both internal/external auditor, Bank’s Group Risk management and Regulators. To provide guidance and advise PMO of development team for submission of projec...

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Bonds Settlement Officer (Bank) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Job responsibilities · Provide robust support for E2E processing of Fixed Income Products, including Note Issuance · Responsible for E2E processing, smooth completion and settlement of the daily operations for Bonds/Repos. · Prepare and authorise payment and delivery instructions for MT2XX and MT5XX swift messages. · Perform validation for all Bond...

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Production Support Analyst (Asset Management) - Ref: YC

Singapore / A-it Software Services Pte Ltd

Job Objectives · To provide proactive, timely, effective and efficient support to the business users · To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs · To own issues and projects, and work with the various teams to develop solutions for the users · To collabor...

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Cybersecurity Vulnerability Management (JT) (Bank Cybersecurity Specialist)

Singapore / A-it Software Services Pte Ltd

Key Skills: Vulnerability Management Job Objectives This Vulnerability Management role will help on the strategic initiative to implement the External Attack Surface Management solution (EASM). This role requires an experienced cybersecurity professional with the basic understanding of external threat landscapes, experience in attack s...

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Vulnerability Management (IT/Bank) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Job Objectives This Vulnerability Management role will help on the strategic initiative to implement the External Attack Surface Management (EASM) solution. This role requires an experienced cybersecurity professional with the basic understanding of external threat landscapes, experience in attack surface management, and the ability to implement ro...

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Production Support (Bank) (JT) (Incident & Problem Management)

Singapore / A-it Software Services Pte Ltd

• Perform work in shifts to provide 24/7 on-site or on-call support. • Incident and Problem management. • Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work. • Provide root cause analysis techniques to determine cause and resolve complex system issues. • Perform post-resolution follow-ups to ensure prob...

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Business Analyst (Bank) (JT) (ALM Risk) (Asset Liability Management)

Singapore / A-it Software Services Pte Ltd

Responsibilities • Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems. • Perform impact analysis of enhancement requests on existing processes. • Design solutions that are sound, adequate, and forward-looking to address ALM business requirements. • Pla...

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Business Analyst (Asset & Liability Management) - Ref: YC

Singapore / A-it Software Services Pte Ltd

Responsibilities • Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems. • Perform impact analysis of enhancement requests on existing processes. • Design solutions that are sound, adequate, and forward-looking to address ALM business requirements. • Plan, sch...

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Banking Operation Manager (JT) (Vendor Management & Processes)

Singapore / A-it Software Services Pte Ltd

For this role, we are looking for a Operation lead. This candidate will look at processes primarily in Procure to Pay Financial. This person should also possesses experience in vendor management, looking at the operations and contractual factors of the engagement. Key Skills: · Administrative and operation functions experience · Good organisat...

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Call Center Customer Service Officer (JT) (Bank)

Singapore / A-it Software Services Pte Ltd

Customer Service Specialist 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries. 3. Communicating with customers through various channels. 4. Acknowledging and resolving customer requests. 5. Customer outreach to encourage the use...

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Total 39 cash management officer job vacancies in Singapore