Total 437 service centre manager job vacancies in Singapore

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a Assistant Product Manager to join their team
• This will start off as a 12-month contract role

Responsibilities and Tasks here:

Job Purpose: To be one of the change-makers who can co-drive process improvement aligned with the business and strategy intent to make banking joyful for our customers and fulfillment for our employees. To drive ecosystem play between the bank and external partners by supporting the testing cycle of an end-to-end digital mortgage onboarding workflow.

- Support the running of ideation workshops to conceptualized various process improvement strategy to make banking joyful for our customers and fulfilment for our employees.

- Drive operational excellence in processes and governance.

- Identify areas of improvement / optimization / automation within the internal processes and workflow.

- To have exposure to participate in regular discussions with cross-functional teams to ensure alignment on feature development and prioritization.

- Assist in the high-level testing cycle of an end-to-end digital mortgage onboarding workflow.

- Perform live verification outside normal office hours for system implementation.

- To learn on how to take on ad-hoc tasks effectively based on internal and regulatory requirements.

- Comply with external regulations and internal requirements.

Next Steps

• Prepare your updated resume and send it to [email protected]
• We regret to inform only shortlisted candidates will be contacted

The Opportunity

• Permanent role
• Work location: West Region
• Work hours: 7.30am - 4pm

Our client is a leading Automotive company, and they are seeking for an experienced technicians with expertise in electrical systems to join their growing team in Singapore.

The Job

• Assess, disassemble, reassemble, test, and repair electrical systems.
• Carry out assembly and disassembly tasks on heavy-duty vehicles, including electronic control units, cable harnesses, sensors, and actuators.
• Identify electrical malfunctions through the use of OEM-provided diagnostic computers or through technical assessments of malfunctioning systems, determining appropriate corrective repair actions.
• Perform retrofitting tasks according to provided technical drawings and Statements of Work (SOW).
• Utilize resources such as after-sales programs and electronic parts catalogs to locate spare part numbers and workshop repair information.
• Adhere to manufacturer's work instructions outlined in repair and service manuals.

The Talent

• Minimum NTC 3 certificate holders.
• Minimum 5 years of working experience (Truck, heavy duty vehicle division) in the repairing and maintaining of mechanical, hydraulic and pneumatic systems.
• Driving license class 3 preferable.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives,annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

The Opportunity:

Adecco is partnering with a client in the luxury retail industry (principal brand) and we are seeking a talented individual to join their business as a Senior/Merchandising Manager. Reporting to the Head of Merchandising, the successful candidate will develop and define the strategic product assortment direction for SG, MY, AU, and NZ markets, and translate creative vision into short, mid, and long-term merchandising strategies tailored to local market and customer needs.

• Permanent opportunity
• Luxury FMCG industry
• Work days/hours: Mon-Fri, 9am - 6pm
• Work location: Central Region

The Job:

Buying, Inventory Management, Allocations

• Collaborate with regional brand leads to develop buying strategies and lead team in buy executions
• Develop assortments through analysis of product performance, customer feedback, consumer trends, and competition landscape
• Manage OTB to achieve financial targets and SKU-level productivity metrics for sales, inventory, receipts, and margins
• Liaise with Global Inventory Planning team to identify opportunities in future sales and investment plans
• Monitor SKU lifecycle and respond to in-season sales to inform future strategies
• Drive Merchandise Planning and Allocation strategies to resolve product liabilities and develop action plans for timely and profitable liquidation
• Regularly monitor business performance, report weekly trends, and implement necessary actions
• Analyze and reforecast business to support mid to long-term strategies, adjusting product flow and inventory management
• Evaluate seasonal product performance and share insights on customer patterns season over season
• Research new trends and product advances to inform buying decisions effectively

Team Development and Global Collaboration

• Lead and motivate the team to ensure key deliverables are met, and manage individual performance by setting clear development objectives, providing leadership through guidance and feedback to foster business and talent growth
• Developing and commercializing collections by collaborating with key internal stakeholders
• Ensure strong communication with Global Merchandising regarding local market needs, trends, and initiatives
• Regularly conduct market research on industry trends, competitor analysis, sales data, and product performance to integrate insights into strategy, including local pricing strategies

The Talent:

• Minimally 7 years of relevant experience in the luxury retail industry coupled with a strong background in buying/merchandising, preferably in leather goods, ready-to-wear, and accessories.
• Demonstrated expertise in driving product and merchandising strategies, along with a track record of collaborating with cross-functional teams to develop commercially successful collections
• Numbers-driven, analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning them into meaningful analyses
• At least 2-3 years of experience in a leadership role to lead and manage a team

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Adecco is partnering with a leading beverage group in China with a regional presence in various markets, and we are seeking a talented individual to join their business as a Supply Chain Manager! The successful incumbent will oversee the full spectrum of supply chain operations, supply and demand forecasting, and procurement.

• Permanent opportunity
• Work location: East Region
• Work days/hours: Mon - Fri, 9am - 6pm
• F&B industry

The Job:

• Drive monthly S&OP and forecast meetings with cross-functional stakeholders.
• Analyze historical sales data, market trends, and consumer demand patterns to generate forecast models.
• Conduct re-forecasts based on market conditions and customer needs.
• Optimize inventory levels to balance supply and demand while reducing carrying costs and stockouts.
• Develop inventory replenishment strategies and maintain safety stock levels.
• Work with stakeholders to ensure timely delivery of materials and components.
• Work closely with production teams to create production schedules aligned with demand forecasts and inventory targets.
• Monitor production capacity, lead times, and resource availability to optimize production efficiency and reduce downtime.
• Identify process improvements and efficiency gains in production planning processes.
• Collaborate with procurement teams to negotiate terms and pricing with suppliers, while maintaining good business relations.
• Resolve supply-related issues and escalations to minimize supply chain disruptions.
• Track key performance metrics such as on-time delivery, inventory turns, and fill rates to measure supply chain performance.
• Generate regular reports and dashboards to provide insights into supply chain performance and identify areas for improvement.
• Present findings and suggestions to management to support strategic decision-making.

The Talent:

• Minimally 4-5 years of experience in supply chain function.
• Numbers-driven, analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning them into meaningful analyses.
• Proficiency in ERP systems and Microsoft Excel (Pivot Table, VLOOKUP).
• Strategic mindset and strong commitment to achieving business objectives
• Ability to communicate in Mandarin to liaise with native Chinese-speaking counterparts based in China.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Adecco is partnering with an American Retail MNC with a global presence worldwide, and we are seeking a talented individual to join their business as a Sourcing Manager to be based at their Singapore HQ! Reporting directly to the Sourcing Director, the successful incumbent will define and implement the company’s sourcing strategy across their own categories, drive sourcing strategies, and maintain strong business relationships with vendors.

• Permanent opportunity
• Work location: Central Region
• Work days/hours: Mon - Fri, 9am - 6pm
• FMCG industry - either handling Ladies OR Mens and Boys categories

The Job:

• Develop and execute sourcing strategies in collaboration with the Sourcing Director.
• Drive sourcing initiatives to meet financial targets and strategic goals.
• Collaborate with vendors to procure high-quality, cost-effective merchandise.
• Cultivate a strong supplier network and explore alternative solutions.
• Evaluate and onboard new suppliers/factories, improving processes continually.
• Work with cross-functional teams to bring product ideas to market.
• Streamline supply chain processes to reduce lead times.
• Utilize negotiation skills to optimize costs without compromising quality.
• Manage multiple product categories efficiently.

The Talent:

• At least 7-10 years of relevant experience in sourcing and merchandising for softline categories
• Proficient in Excel (VLOOKUP, Pivot Table) is a must
• Detail-oriented, meticulous, and strong analytical skills
• Strategic mindset and strong commitment to achieving business objectives
• Ability to multi-task in a high-energy working environment
• Comfortable to travel on business trips (approximately 2-3 times a year)

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

• MUST HAVE PMP/PRINCE 2 CERTIFICATION
• Permanent Role x2
• Office location: Central. Project Location: West
• Work hours: Mon to Fri
• $7,000 - $9,000 + AWS + VB

Adecco is partnering with a Government Partnership to look for Project Managers (Bio, Medical & Life Science)

The Job:

• Define the scope and goals of each project in detail.
• Develop a thorough project plan to guide and monitor progress effectively.
• Manage changes to the project's scope, schedule, and budget.
• Assess project progress, prepare reports, and communicate any issues to management promptly.
• Build and maintain relationships with external stakeholders and vendors.

The Talent:

• MUST HAVE PMP / PRINCE 2 CERTIFICATION
  • Except with experience in managing BSL Lab (Bio-Safety Lab)
• 5-10 years of working experience in project management & vendor management
• Project value porfolio $3 million and above

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• Only shortlisted candidates will be contacted.

The Opportunity

• Permanent role
• Work location: West Region
• Work hours: Monday- Friday, 9am - 6pm (standby on weekends)

Our client, a prominent multinational corporation specializing in Heavy Construction and Machinery, is seeking an Engineer with robust technical proficiency in Heavy Vehicles. This individual will be tasked with offering technical support to end users in Singapore, Malaysia, and Indonesia.

The Job

• Diagnose, adjust, repair, or overhaul mobile crane and crawler cranes.
• Conduct new or used crane training and commissioning.
• Conduct crane inspections, prepare inspection reports, and recommend new replacement parts.
• Conduct crane erection training for mobile telescopic and crawler crane types.
• Apply electrical, electronic, hydraulic, and mechanical theory and related crane knowledge to rectify crane faults.
• Perform crane fault diagnostics using Software (i.e., Sculi, LIDIA, etc.)
• Test mechanical and electrical products and crane equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications.
• Dismantle and reassemble heavy equipment using hoists and hand tools.

The Talent

• Minimum of 5 years of pertinent experience within the crane industry, demonstrating a deep understanding of its operations and requirements.
• Possesses fundamental knowledge of hydraulic and electrical systems, crucial for effective troubleshooting and maintenance.
• Capable of working in a heavy machinery environment, including tasks under chassis or at heights, ensuring safety protocols are followed meticulously.
• Due to on-site crane servicing responsibilities, must meet physical demands such as lifting and carrying wire ropes, climbing ladders and stairways, frequent stooping, kneeling, crouching, crawling, and requiring significant finger dexterity.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity

• Permanent role
• Work location: Central Region
• Work hours: Monday- Friday, 8.30am - 6pm

Our client is a prominent property and hospitality group listed across Asia, Oceania, Europe, North America, and Africa. They are in search of an experienced Manager with strong technical expertise to lead a team in Singapore.

The Job

• The role will encompass planning, executing, and validating all preventive maintenance and corrective actions for facilities.
• Oversee service contracts to ensure compliance with terms and procedures.
• Managing the A&A process, from tender calling to supervision of works, ensuring timely completion.
• Conducting technical evaluations, coordinate with internal departments and tenants for tenancy works compliance.
• Supporting the Leasing Department and marketing team in event and tenant management, as well as managing energy consumption and proposing sustainability initiatives

The Talent

• At least 5 years of pertinent experience in overseeing commercial and retail properties.
• Proficiency in technically evaluating, analyzing, and resolving engineering issues with a keen eye for aesthetic details.
• Extensive knowledge of Mechanical & Electrical systems, encompassing electrical and air conditioning, as well as operations of chillers/AHUs, Building Management Systems, and Energy Management Systems.
• Responsible for resource planning to ensure smooth daily building operations.
• Oversight of planning and implementation of periodic M&E preventive maintenance, repair programs, and CAPEX projects, including budgeting, procurement, and quality assurance.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

1. Contact Centre Environment, MNC Bank
2. Candidates with strong relevant years of experience can be considered for senior position (managerial)
3. Permanent Role | Basic up to $6000 + Bonus
4. Location: Tampines
5. 2 Shifts (8am to 5pm/11am to 8pm) | 4 weekdays + 1 Saturday

Our client is prominent bank in Asia that has regional presence across the globe. You will be part of the strategic banking operation team, providing customer service for the businesses to ensure the processes are cost efficiency, productivty and in compliance to the banking policy.

The job:

• Monitoring and promptly responding to incoming calls/emails/social media platform
• Performing service recovery
• Analyzing data, identifying areas for improvement, and implementing process enhancements
• Providing management support to customer service officers by reviewing and resolving transactions
• Conducting coaching sessions and on-the-job training

The talent:

• Degree/Diploma in any discipline
• 3 to 5 years of banking contact centre experience
• Candidates with strong relevant years of experience can be considered for senior position
• Experienced in handling corporate clients will be an advantage

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

EA Personnel Name: Lee Wei Ting
EA Personnel No: R1985905
EA License No: 91C2918

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

The Opportunity:

1. Permanent Role | Tanjong Pagar
2. Office hours , 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)
3. Basic up to S$2,700 + Allowances + AWS + VB
4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any disciploine
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Role & Responsibilities

• Understand customer's internal business functions and culture.
• Identify, build and maintain relationships with customer's internal management.
• Act as single point of contact for operational issues, mitigating any crisis.
• Represent customer needs to Cisco post-sales support teams and applicable organizations.
• Travel to quarterly customer site visits to present operational issues/activity, customer satisfaction, and gap analysis to the client and internal Cisco personnel.
• Provide customers with regular updates on "hot" or intensified issues according to customer sentiment.
• Coordinate and conduct weekly conference calls to provide status reports to customer.
• Create and present quarterly reports to customers with analysis of customer's support needs.
• Problem/Project Management.
• Work with Cisco Global to ensure seamless and consistent delivery of services and solution support to achieve customer SLA/KPIs.
• Develop and share operational standard methodologies, processes and procedures to improve the customer operations overtime.
• Build consistent relationships with key Operations and support decision makers within customer base and advices on future direction of Cisco/customer post-sales support relationship.
• Be the “go to” person and main point of contact for customer and internal teams.
• Provide detailed and documented requirements to cross-functional teams that improve the impact of the customer experience.
• Accurately produce High Availability metrics reports (MTTR, KPIs, Analytics, etc.) and other custom reports.
• Conduct internal and customer facing knowledge transfer sessions on Cisco tools processes, procedures.
• Regular review of RMAs to determine if parts are meeting MTBF especially on accounts that have contracted pay outs. If RMAs are getting close to pay out time - dynamically require EFAs by updates through GRs.

Required Skills

• Typically requires a BS/BA degree or equivalent plus 4-6 years related customer support experience, operation and project management experience or business experience.
• Ability to work as a team member in a cross-functional matrix environment.
• Excellent presentation and communication skills.
• Knowledge of vertical market business trends and concepts.
• Strong project and problem management skills.
• Strong influencing and negotiation skills.

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for an Account Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Account management experience
• Experience in advertisement, media, agency, performance marketing related space
• Knowledge in digital marketing/advertising ecosystem
• Proficiency in Japanese language to work with Japanese-speaking customers and counterparts in Japan

Job Description

• Drive revenue growth
• Grow revenue, educate and lead strategic conversations with business of all size and complexity
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Manage inquiries and troubleshooting from clients
• Discover insights on campaign performances for solution selling
• Organize and update internal data and sales materials
• Collaborate with and assist Account Managers to create sales and meeting materials and translation of sales materials
• Coordinate logistics of external events and marketing initiatives including project management, client reach-out / follow ups, and facilitation support

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

The Opportunity:

• Perm headcount x 2
• Office Location: Central
• Work hours: Mon to Fri
• $7,000 - $10,000 + AWS + VB

Adecco is partnering with a Government Partnership to look for Senior/Project Manager to manage project timelines & vendors (Bio Safety Lab)

The Job:

• Clearly define the scope and objectives of every project.
• Create a detailed project blueprint to effectively oversee and manage progress.
• Handle adjustments to project scope, schedule, and budget.
• Evaluate project performance, generate reports, and escalate issues to management when necessary.
• Cultivate and sustain partnerships with external stakeholders and vendors.

The Talent:

• Degree in Electrical Engineering/Project Management or any relevant technical discipline
• 10 - 15 years of project management experience in BSL Lab related discipline
• Without project management experience in Bio Safety Lab is a MUST to have PMP / Prince 2
• Knowledge of Project Management Tools such as MS Project, Sharepoint, JIRA etc is an advantage

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Program Manager - Payments Liquidity to join their team
• Will start off as a 10 months contract

The Job

• Provide PM/ BA support for global payments related project, focusing on identification & documentation of regional payments activities.
• Perform root cause analysis of payment related Operational Risk Events and how these will be resolved through identified solutions, identifying any gaps requiring further solutioning.
• Support Ops SME’s in determining key business requirements for identification of payments flows. Identifying and documenting key data elements within processing systems to enable rules based controls to be set for management of large and anomalous payments.
• Deliver business requirements, prepare testing plans and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
• Support and manage business ad-hoc queries and requirements.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
• Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding the bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

The Talent

• 6-10 years’ experience as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of payments workflows and controls beneficial.
• Ability to work independently, multi-task, have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Must be extremely organized, motivated and a self-starter.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Excellent Excel, Powerpoint and process mapping skillsets required.
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Program Manager - Payments Liquidity
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Clarify the needs of the client and translate them into rigorous requirement lists
• Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues
• Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact
• Define, measure and report project KPI with right level of information
• Identify right resource within teams and constitute / coordinate project team members
• Report or escalate any important risk and issues to Sponsor and local management for appropriate action
• Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal
• Communicate to Sponsor any change with right level of information and manage to get his approval
• Follow, report budget actual/forecast to project stakeholders and local management
• Set relevant control in place to ensure that what has been delivered meets requirements validated
• Manage and document the project hand over with production teams
• Continuously improve project management toolkits and methodologies

Job Qualification

This position requires a minimum of 5 years of relevant experiences, ideally in a CIB banking environment.

Functional

• Expertise in project cycle management and methodology
• Ability to anticipate, manage risks
• Hands on knowledge and understanding of Infrastructure main components
• Strong project management experience with ability to work on multiple projects at the same time
• PMP or other certification would be a plus

Technical

• Practical knowledge of virtual technologies in batches and SAN environment
• Experience in Network, Security, Storage, Database, Workplace, Telecom projects
• Strong MS Project and Office suite
• High level understanding of software development will be a plus

Other Professional Skills and Mindset

• High organizational skills including time management
• Excellent verbal and written communication across all levels of the organization
• Team player mindset
• Able to cope with multiple technologies, environment and teams, with high pressure
• Good influencing, negotiation, conflict resolution and data analysis skills
• French speaking will be a plus.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Job Qualification

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools
• Ability to speak or understand French

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity:

Adecco is partnering exclusively with one of our clients in the retail industry, we are seeking a suitable talent to join their business as an Assistant Merchandising Manager. The talent will be responsible for monitoring and analyzing sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and the brand’s level. The successful talent will report to the Merchandising Manager and lead a team of 5-6 people.

• Work hours: Mon-Fri, 9am - 6pm
• Work location: East Region
• Principal retail brand
• Salary: Up to $5,000/month + AWS + VB

The Job:

• Monitor, review, consolidate, and analyze of sales performance of product categories to maximize sales and manage inventory efficiently.
• Completing assortment analytics as inputs to develop seasonal category strategies and assortment plans designed by the Merchandising Manager.
• Monitor and analyze sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and brand level.
• Achieving the key performance metrics for a product category.
• Plan and monitor purchases to align with regional guidelines.
• Ensure appropriate and effective merchandising standards are always maintained which include replenishment, consolidation, and proper SKU count available in stores.
• Monitor market competition, and purchases to date vs target purchases to proactively suggest and initiate corrective actions.
• Achieving the key performance metrics for a product category.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

The Talent:

• Diploma or Degree in Retail/Fashion/Business or equivalent.
• Minimum 3 years of managerial experience in retail operations and merchandising.
• Team player with strong interpersonal skills, leadership abilities, and solid business acumen.
• Proficient in Microsoft Excel, with strong analytical skills and a comprehensive understanding of retail math.
• Ability to thrive in a fast-paced, multitasking environment.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy with subject title "Application for Assistant Merchandising Manager". We'd love to hear from you!
• We regret that only shortlisted candidates would be notified.

Responsibilities:

· Responsible for the specific industry business develop and sales in local market.

· Prospect, identify, qualify, and target accounts fitting the industry before and after market account profile.

· Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer.

· Meet sales and activity performance goals, including weekly pipeline report by opportunity. Prepare reports and communicate monthly summary of wins, losses, inhibitors and net-new opportunities

· Responsible for customer relationship development and management.

· Collaborate with various practices and functions to ensure local alignment with region / global strategies.

Requirements:

· Candidate must possess at least Bachelor Degree in any field.

· Minimum 3-5 years of sales or account manager experience in ICT industry.

· An expert in client / partner management with cross disciplinary experience in business strategy and account management

· Able to analyze sales performance metrics, have good negotiation skills and the ability to build and foster long-term relationships with customers.

· Solid personal presence to act as an effective influencer and negotiator at the most senior levels of client management

· Excellent understanding of IT strategy, the related issues facing CIOs and their decision processes.

· Successful track record of achieving significant growth in revenues within a major client account.

· Experience of strategic account planning with practical knowledge of developing complex account plans and implementing them.

· An effective communicator, able to provide excellent leadership and motivation for the team whilst working effectively as a team player with the sales and delivery teams.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Senior Officer, Service Delivery to join their team

The Job

• Manage multiple Fund Managers and be their point of contact in handling to queries and requests
• Perform Daily, Periodic and Adhoc Processing and related Transfer Agency ancillary activities
• Ensure reporting to fund managers and distributors are completed timely as per defined Service Level Agreement
• Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
• Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation and resolution
• Ensure timely preparation and submission of Monthly KPI and incident reporting
• Ensuring timely update of the Fund Manager’s Standard Operating Procedures
• Review of Fund Manager’s Operating Memorandum and Prospectus against Fund Set-up templates and other related set up and creation
• Service oriented and client focused, proactive and responsive approach to responsibilities
• Maintain internal control standards, including timely implementation of internal and external audit observations
• Undertake and lead projects as assigned from time to time including User Acceptance Test

The Talent

• Minimally 3-5 years of experience with knowledge in Transfer Agency, fund services or related areas preferred
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Service Delivery Officer - Transfer Agency
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• Adecco is partnering with a leading bank to look for Client Service Officers, Sales-oriented
• 2 positions available
• Focus: Promote MasterCard to existing customers of various consumer segment by cross-selling the value propositions of the credit card
• Location: East

The Talent

• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and a self-motivated candidate to excel in targets and goals
• A team player and ability to multi-task & thrive in a fast-paced work environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without work experience may apply
• Min.Education. N level's and above
  .

The Job

• Highly motivated individuals to promote MasterCard to existing customers of various consumer segment by cross-selling the value propositions of the credit cards
• Engage & build good relationship with customers & deliver good client experience
• Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
• Require to meet performance standards, business goals and targets
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities
  .

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Mastercard Officer
• We regret to inform that only shortlisted candidates will be contacted

The Opportunity

• Opportunity to work in Entertainment Industry
• Duration: 3 months or more
• Salary Range: $9.50/hr - $10.50/hr,
• Location: Central areas
• Flexible Working Hours!!

Job Scope

• Perform counter sales duty for betting products
• Perform end of day reconciliation of cash/tickets
• Provide good and consistent service to customers
• Any other ad hoc/ admin

Requirements

• Able to commit Min 3 months - extendable
• Have a positive attitude, pleasant personality, and a team player!
• Previous cashier experience is ideal!!

Next Step

• Interested candidates please fill Google form: https://forms.gle/3hrDrv8cAvYGxdGL7

The Opportunity:

• Opportunity to work in a German Telecomms MNC
• 12 months contract (Renewable subjected to performance)
• Location: East

Duties:

• Analyzing bid documents, requests for proposals (RFPs), or invitations to tender (ITTs) to fully understand the requirements, expectations, and evaluation criteria.
• Leading the development of bid proposals by coordinating inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget, resource allocation and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor's degree in business related field
• Proven experience in bid management, project management, or proposal writing
• Strong organizational skills to plan and coordinate the bid process effectively
• Excellent written and verbal communication skills for clear and persuasive proposals
• Proficient in negotiating terms and conditions with clients and stakeholders

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• All shortlisted candidates will be contacted.

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

- Defines Integration strategy, establishes requirements related to IVV activities and performs associated cost estimate and schedule
- Ensure Solution Integration is performed by team.
- Propose IVV scenarios and guaranties their implementation.
- Coordinates IVVQ activities, establishes priorities and integration logical diagrams, conducts tests in factory and on site, supports acceptance as well as commissioning, analyses results and transmits them to development teams.
- Provide associated documentation, according to internal process.

Job Requirements:

- Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
- Experience working within a Systems Engineering lifecycle
- Minimum of 10 years’ experience in a Senior Engineering role
- Experience in managing multi-disciplinary teams
- Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
- Good knowledge on how large projects are managed
- Strong oral and written communications skills
- Strong liaison and stakeholders management skills
- Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

The Opportunity:

• Opportunity to work in a German Telecomms MNC
• 12 months contract (Renewable subjected to performance)
• Location: East

Duties:

• Analyzing bid documents, requests for proposals (RFPs), or invitations to tender (ITTs) to fully understand the requirements, expectations, and evaluation criteria.
• Leading the development of bid proposals by coordinating inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget, resource allocation and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor's degree in business related field
• Proven experience in bid management, project management, or proposal writing
• Strong organizational skills to plan and coordinate the bid process effectively
• Excellent written and verbal communication skills for clear and persuasive proposals
• Proficient in negotiating terms and conditions with clients and stakeholders

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• All shortlisted candidates will be contacted.

The Opportunity

• Adecco is partnering with a well-established MNC innovative electrical system manufacturer.
• The role will be involved with planning, participating and supervising the integration, verification and validation process and supporting system.
• Working hours: Monday – Friday

The Talent

• Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
• Experience working within a Systems Engineering lifecycle
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
• Good knowledge on how large projects are managed
• Strong oral and written communications skills
• Strong liaison and stakeholders management skills
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion.

The Job

• Define the integration strategy, establish the requirements related to IVV activities, and perform the associated cost estimate and schedule.
• Ensure the solution integration is performed by the team, according to the specifications and design.
• Propose IVV scenarios and guarantee their implementation, in collaboration with the development teams and the customer.
• Coordinate the IVVQ activities, establish the priorities and integration logical diagrams, conduct the tests in the factory and on site, support the acceptance and commissioning, analyze the results and transmit them to the development teams.
• Provide the associated documentation, according to the internal process and the quality standards.
• Report the progress and status of the IVV activities to the project manager and the customer.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!