Total 287 service engineer job vacancies in Singapore

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the company's information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

He’s based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of the company's process, ensuring:

- The team respects the SLA (changes, incidents, requests)

- Appropriate reaction, in line with the severity of an incident or escalation.

- ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

- Escalates to management if needed

- Check if Knowledge was shared within the team and perform filed sessions.

- Enable coordination with other team (AS, Infra, Network, Build….)

- Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

- Enable and encourage Improvement spirit within the team by being a role model on that topics

- Ensure the team has proper time slots to make the ongoing improvement

- Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

- Trains Production Engineers on transferred activities for his business line (production of the applications)

- Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

- Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

- Act as global coordinator during DRP / WIP / main events.

- Review of major releases roadmaps with the team

- Ensure post checks are documented, performed and report is shared

By delegation from the Service Manager:

• Controls quality of the RUN activities for all applications of his Business Line

- Recurrent incident

- Respect of SLA

- Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Main role and responsibilities:

• Take ownership of multiple application products and its operational aspects of patching, application support etc. Eg, Websphere/IBM MQ/QlikSense/Sharepoint/Pega etc
• Take part in application architecture sessions with build teams to provide inputs on integration points like Web services, interfaces for MQ and SFTP
• Familiar with setting and defining operational processes.
• OS level patching
• Application-level patching
• Operational housekeeping and archival.
• Backup and recovery etc
• Familiar with Government level security concepts in hardening, scanning, security posture and mindset
• Troubleshooting Application and/or Infrastructure related problems
• Operational mindset to provide onsite support upon notice when issue occurs, including after office hours
• Monitoring and maintaining of IT system and application assets for the project

Top Must have skills / Primary skills:

• Basic Networking Knowledge
• Basic Server Administration for Windows and Unix Operation systems
• Understanding of Enterprise 3-tier architecture

Good to have skills (Optional):

• Familiar with Agile process and tools so that can understand develop process and tools to support SDLC
• Scripting (Bash/Perl/Powershell etc)
• Familiar with Web application from end user interaction to backend servers and databases
• Knowledge on virtualization, containerization, and cloud computing infrastructure
• Familiar with IT Security Hardening and Vulnerability Assessment

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Requirements:

• Able to implement a security architecture blueprint (from devsecops, application, infrastructure, operational security, for applications to interact with). Define the process, provisioning, interfaces and provide recommendations.
• Access management and control.
• Engage and execute Security Vulnerability Scanning activities (HCR/NVA/Pen Test/ SAST/DAST activities etc) and resolve findings.
• Manage Access management and SIEM tools in the environment.
• Facilitate auditing processes conducted by external parties.
• Familiar with operational security processes

- OS level patching
- Application-level patching
- Operational housekeeping and archival.
- Server and application hardening procedure & steps
- IM8 policy
- Vulnerability Assessment
- Security Incident detection and reporting
- SSL certificate renewal

Technologies & Skills Required:

• OS Administration (Linux / Windows)
• IBM Security Verify Access
• IBM Qradar
• Thales HSM
• OpenSSL
• Tenable Nessus, Burp Suite Enterprise

Top 3 MUST have skills:

• Minimum 2+ years of experience with IT Security.
• CISSP/CCSP/CCSK certification or its equivalent is preferred
• 1-2 areas of Cyber Security domains such as Identity Access Management, Security and Risk Management, Application and Network security, Vulnerability Management with a broad understanding of other areas.

Good to have skills (Optional):

• Familiar with Singapore Government standards of security posture including planning and running SSAT, Security Compliance Check, Security Vulnerability Scanning, DAST & SAST.
• Work with security tools & environment.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

As a BI Engineer, you will be responsible for developing and maintaining the Microstrategy setup within the overall Data Platform. The engineer must be able to discuss requirements with the clients and support in setup and issue rectifications.
Top 3 skills (must have):

• MicroStrategy Business Intelligence
• ETL Pipelines
• Data Modeling Techniques and Methodologies strong MSTR knowledge

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The client is a prominent MNC manufacturer specializing in precision processing equipment, tooling, and comprehensive solutions tailored primarily to the semiconductor industry. Presently, their organization boasts a global presence, with over 5,000 dedicated employees distributed across 52 strategically located facilities worldwide. Being the head office of and expanding into the SEA region, the client has established affiliate offices in key locations such as Malaysia, Thailand, and Vietnam.

The Job

• Market and promote company's products to achieve sales target and to further expand company's market shares.
• Establish good relationship with customers and to build the reputation of company's products.
• Be the contact window for customers and follow up with their demands and requirements.
• Co-ordination internally with HQ to ensure best support for customers.
• Any other adhoc assignment as assigned by the Company.

The Talent

• Minimum Diploma holder with minimum 1 year of Sales and Marketing or any Engineering disciplines experience.
• Possess good interpersonal skills, excellent team player, and strong people skills.
• Proficient in MS office.

Next Steps:

• Interested applicants, please send your resume to [email protected] with your current and expected salary. Only shortlisted candidates will be contacted.

• More than 3 to 5 years of experience in Databricks, Python.
• Need to have Python and Databricks skills.
• Working exp on AWS cloud is preferrable.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description:

A ETL Eng will oversee the migration specializing in Informatica PowerCenter to IDMC. This role involves leading the migration efforts, ensuring seamless transition, and leveraging the advanced features of IDMC. The ideal person will have extensive experience in data integration, migration projects and hands-on expertise with both CDI-PC and IDMC.

Roles And Responsibilities:
• Manage the end-to-end migration process from informatica PowerCenter (CDI PC) to Informatica IDMC, ensuring minimal disruption to business operations.
• Collaborate with architects and stakeholders to design robust migration strategies and solutions that meet both
functional and non-functional requirements.
• Hands on experience in Informatica IDMC for creating mappings, workflows, setting up Secure Agents etc.,
• Completed or knowledge in utilizing Informatica CDI-PC for seamless migration from PowerCenter to IDMC
• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.
• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrich data, making it suitable for analytical purposes using Databricks' Spark capabilities and Informatica IDMC for data transformation and quality.
• Monitor and optimize data processing and query performance in both AWS and Databricks environments, making necessary adjustments to meet performance and scalability requirements. Utilize Informatica IDMC for optimizing data workflows.
• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.
• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.
• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.
• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.
• Stay up to date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.

Requirements / Qualifications
• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 5 years of experience in data engineering, with expertise in AWS or Azure services, Databricks, and/or
Informatica IDMC.
• Extensive experience with Informatica PowerCenter (CDI-PC) and IDMC
• Strong understanding of data integration concepts, ETL process and data quality management.
• Proficiency in designing and implementing data mappings, transformations, and workflows.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on
performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Databricks certifications, and Informatica certifications are a plus.

Preferred Skills:
• Experience with other cloud based ETL technologies.
• Experience in AWS Services focusing on ETL and data processing.
• Familiarity with data visualization tools like Tableau or Power BI.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Join our EET team in the Asia Pacific region to design, implement, and maintain remote access platforms, including VMware/Omnissa Horizon Suite, Citrix applications, and secure access services like F5/APM and Omnissa UAG. Collaborate globally to ensure platform sustainability, scalability, and optimal performance.

Job Responsibilities:

• Design, optimize, and maintain VMware/Omnissa Horizon and Citrix platforms.
• Manage secure remote access solutions (F5/APM, Omnissa UAG).
• Collaborate with global teams to resolve issues and drive innovation.
• Document system configurations and ensure compliance with standards.

Job Requirements:

• Bachelor’s degree in computer science or equivalent.
• 5+ years in VMware/Omnissa Horizon Suite (AppVolumes, UAG), Citrix DDC, and Windows 10/11.
• Strong knowledge of remote access technologies and protocols.
• Proficient in troubleshooting and problem-solving.
• Experience with F5/APM, AVI load balancers, iGel Thin Client OS, ChromeOS, and PING/SAML authentication.
• Familiarity with secure remote access architecture.
• Excellent communication and collaboration skills.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

EA Licence Number: 91C2918
Personnel Registration Number: R23114076

Responsibilities:

• Ÿ Involved in the research and development for various cutting-edge machine learning, deep learning, computer vision, computer graphic and natural language processing algorithms.
• Ÿ Able to identify and source relevant conference papers, analyze and extracting valuable insights and understanding the implications of the research
• Ÿ Collaborate with engineer team and advance AI algorithms performance in various applications.

Requirements:

• Ÿ Min. Bachelor degree in the area of Machine Learning, Deep learning, Computer Vision, Computer Graphics, Natural Language Processing or similar area.
• Ÿ Solid foundations of maths and algorithms: probability statistic, linear algebra, geometry, optimization method, image processing, 3D modeling, .etc.
• Ÿ 3-5 years’ experience in machine learning algorithm design and implementation and excellent skills in at least one of machine learning/deep learning tools such as Tensorflow, Pytorch, MxNet, .etc.
• Publications in top-tier ML conferences or journals is preferred

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

A Databricks Engineer is responsible for migrating from as-is on-perm data warehouse to Databricks and sound knowledge of Databricks. Requires good understanding of data architecture, cloud solutions, building and maintaining a robust, integrated, and governed data infrastructure. The role involves extracting valuable insights from data while ensuring data security, compliance, and high-quality data management.

Roles And Responsibilities:
• Lead end to end data migration project from on-premises environments to Databricks with minimal downtime.
• Work with architects and lead solution design to meet functional and non-functional requirements.
• Hands on experience in Databricks to design and implement the solution on AWS.
• Hands on experience in configuring Databricks clusters, writing Pyspark codes, build CI/CD pipelines for the
deployments.
• Highly experienced in optimization techniques (Zordering, Auto Compaction, vacuuming)
• Process near real time data through Auto Loader, DLT pipelines
• Must have strong background in python and able to identify, communicate and mitigate risks and issues.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity.
• Optimize AWS, Databricks resource usage to control costs while meeting performance and scalability
requirements.
• Stay up to date with AWS, Databricks services, and data engineering best practices to recommend and
implement new technologies and techniques.
• Proactively implement engineering methodologies, standards, and leading practices.

Requirements / Qualifications
• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 5 years of experience in data engineering, with expertise in AWS or Azure services, Databricks, and/or
Informatica IDMC.
• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on
performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modelling and schema design.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Databricks certifications, and Informatica certifications are a plus.

Preferred Skills:
• Experience with big data technologies like Apache Spark and Hadoop on Databricks.
• Experience in AWS Services focusing on data and architecting.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Familiarity with data visualization tools like Tableau or Power BI.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Storage Administrator will manage storage-related projects and provide Level 3 operational support across the APAC region. This role ensures adherence to technical standards, supports deployments, and enhances storage systems' reliability and security.

Job Responsibilities:

• Manage APAC storage projects and support operations.
• Maintain configuration standards, perform storage allocations/migrations, and assist deployment teams.
• Ensure compliance with security and operational guidelines, generating health-check and compliance reports.
• Collaborate with business and IT teams during project lifecycles.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred
• 5+ years’ experience with enterprise storage platforms: EMC PMAX/VMAX, Pure Storage, NetApp, Brocade, CleverSafe.
• Expertise in storage hardware, data migration, replication, and upgrade processes.
• Proficiency in SAN, NAS, and object storage management.
• Project management experience (3+ years preferred).

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

EA Licence Number: 91C2918
Personnel Registration Number: R23114076

Responsibilities:

• Research in the short-range wireless technology innovations and applications with focus on Wi-Fi and UWB, and undertake one or more of the following responsibilities:
• Research the innovation of system architecture and key technologies of short-range wireless, and gain insights on the technologies and trends of short-range wireless;
• Propose efficient solutions for algorithms and problems related to short-range wireless and carry out related verifications.
• Involve the standardization of short-range wireless, propose innovative solutions to the identified problems, and prepare contributions to promote your solutions.

Requirements:

• Master/PhD degree in Communications, Electrical & Electronics, Computer Science/Engineering or related discipline, with strong background on signal processing and/or protocol design for communications, positioning and/sensing.
• Good knowledge on IEEE 802.11 protocol family (e.g. 802.11n/11ac/11ax/11be) and/or IEEE 802.15 protocol family (e.g. 802.15.4z) will be a plus.
• Skills in wireless system simulation using Matlab, C/C++, NS-3 and/or other tools will be a plus.
• Excellent written and verbal communication skills, and interpersonal skills.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

We are looking for a dedicated and skilled IT Resident Engineer to join our team. In this role, candidates will be responsible for maintaining the security posture of scientific IT endpoints, managing security incidents, and ensuring compliance with IT security policies and standards. Candidates will work closely with Research Entities (REs) to provide comprehensive support across a range of IT and Infosecurity operations.

Resident Engineer: Job Duties and Expectations

The Resident Engineer is responsible for the strategic, long-term management of technology-related hardware and software within A*STAR's Research Institutes, as well as overseeing daily information security and IT support tasks. This role includes safeguarding systems and ensuring cybersecurity measures align with organizational needs, address potential cyber threats, and adapt to evolving technologies.

Scope of Work

Asset Life Cycle Management

• Responsible for managing the entire lifecycle and provide technical support for scientific IT hardware and software, from procurement through decommissioning.
• Manage the inventory of scientific IT assets, including dependencies and attributes, ensuring that responsible teams accurately record any updates, removals, or replacements of existing assets.
• Verify scientific IT software assets against licensing agreements and conduct inventory checks on hardware assets, initiating re-tracking and corrective actions, as necessary.
• Provide level 2 endpoints support; Responsible for the onboarding, offboarding, Tech refresh support of entities funded endpoints.
• Plan, deploy and track scientific hardware assets and/or software licenses while making sure they comply with vendor contracts/licensing terms

Endpoint Antivirus Health Check

• Confirm that all endpoints have the approved antivirus software installed and running correctly. Identify any endpoints missing antivirus protection and prioritize them for immediate remediation.
• Reduce the risk of malware infections, ensure endpoint protection compliance, and maintain a proactive cybersecurity posture.

OS Patching Security Hardening and Post Hardening Remedies

• To perform OS Patching and upgrading of entities funded It endpoints.
• To conduct a baseline hardening for all operating supported systems (Windows, MAC and Linux – Ubuntu and CentOS).
• Provide Level 2 support for Linux and Mac scientific endpoints, addressing disruptive issues such as secure connection dependencies, and troubleshooting other Level 2 concerns on a best-effort basis.

Security Incident Response

• IT Resident Engineer to handle security incidents for WOA including triaging with stakeholders like infra team, IT admin officers, RI coordinators and project managers for example. This includes collecting artefacts and preparing incident reports.
• Candidates will guide users on the appropriate next steps after they report the loss of their IT assets to the Service Desk.

Evaluation for Cross Border Travel

• Evaluate the compliance of entities funded IT endpoints for user’s cross-border travel requests in a timely manner.
• Ensuring adherence to organizational policies and regulations. This includes verifying that all necessary security measures and configurations are in place to meet compliance standards before travel.

Requirements

• Relevant Bachelor’s Degree in Computer Engineering (or equivalent).
• Professional IT Support certifications.
• Familiarity with industry IT standards and compliance requirements.
• Experience in endpoint security, incident response.
• Competent in Windows/Linux/Mac OS/iPad environments.
• Strong communication and presentation skills.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.
• Ability to work as a team and independently with minimum supervision.

Additional Remarks

Given our current requirements, we anticipate the candidate’s employment to begin in approximately 2 weeks.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Responsibilities:

• Ÿ Involved in the research and development for various cutting-edge machine learning, deep learning, computer vision, computer graphic and natural language processing algorithms.
• Ÿ Able to identify and source relevant conference papers, analyze and extracting valuable insights and understanding the implications of the research
• Ÿ Collaborate with engineer team and advance AI algorithms performance in various applications.

Requirements:

• Ÿ PhD/MS degree in the area of Machine Learning, Deep learning, Computer Vision, Computer Graphics, Natural Language Processing or similar area.
• Ÿ Solid foundations of maths and algorithms: probability statistic, linear algebra, geometry, optimization method, image processing, 3D modeling, .etc.
• Ÿ 3-5 years’ experience in machine learning algorithm design and implementation and excellent skills in at least one of machine learning/deep learning tools such as Tensorflow, Pytorch, MxNet, .etc.
• Ÿ Publications in top-tier ML conferences or journals is preferred

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job description:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill
2. Troubleshooting and Analysis Skill
3. Manage a team of > 5 people before

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the company's information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

He’s based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of the company's process, ensuring:

- The team respects the SLA (changes, incidents, requests)

- Appropriate reaction, in line with the severity of an incident or escalation.

- ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

- Escalates to management if needed

- Check if Knowledge was shared within the team and perform filed sessions.

- Enable coordination with other team (AS, Infra, Network, Build….)

- Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

- Enable and encourage Improvement spirit within the team by being a role model on that topics

- Ensure the team has proper time slots to make the ongoing improvement

- Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

- Trains Production Engineers on transferred activities for his business line (production of the applications)

- Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

- Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

- Act as global coordinator during DRP / WIP / main events.

- Review of major releases roadmaps with the team

- Ensure post checks are documented, performed and report is shared

By delegation from the Service Manager:

• Controls quality of the RUN activities for all applications of his Business Line

- Recurrent incident

- Respect of SLA

- Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

As a Junior Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation. This entry level position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity. If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Job Responsibilities:

· Answer incoming calls to assist with information security inquiries or issues.
· Document all interactions accurately for record-keeping and analysis.
· Follow established processes and guidelines to handle common issues.
· Collaborate with team members to resolve more complex problems or escalate as necessary.
· Monitor your assigned queues and work cases in an efficient and effective manner

Job Requirements:

· Effective typing skills
· Familiarity with Cyber Security and Information Technology
· Strong problem-solving and critical thinking skills
· Effective communication and interpersonal skills

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Junior Cyber Security Analyst
• We regret to inform that only shortlisted candidates will be contacted

Susmita Sahu
EA License No: 91C2918
Personnel Registration Number: R23114076

Position

We are looking for Applications/Systems Programmer to join our Application Services department to help us implement DevOps. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

As we are covering the bank’s global operations, you will work in rotational shifts** and also be occasionally doing on-call support*** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

***Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Providing primary operational technical support and assist the functional support teams
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible
• Managing technical issues, escalations and ensuring good level of delivery
• Maintain, improve and standardize existing workflow processes and framework
• Promoting knowledge sharing within the organization (trainings, documentations etc.)
• Bridging the gap between Dev and Ops
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Experience in a banking environment in a plus.

Technical

• Preferred
• Minimum 3 years of experience with UNIX environments
• Minimum 3 years of experience in scripting languages such as Python, Powershell
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
• Experience with task schedulers such as Control-M
• Good understanding of IT ecosystems and application architectures
• Knowledge about

- CICD pipelines, ITIL practices, Agile practices, Lean

- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus

Other Professional Skills and Mindset

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

We are looking for L2 Application Ops Engineer to join our Application Services department to help us implement DevOps and accelerate the bank’s transformation. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

Mission

The L2 Application OPS Engineer is responsible to ensure production stability and contribute to the continuous improvement of the applications in scope. You will manage incidents, changes and requests as per the company's standards and SLA to ensure a high quality of service. You will also be involved in major operations as per the requirements of the bank.

As we are covering the bank’s global operations, you will work in rotational shifts* and also be occasionally doing on-call support** during non-business hours. You will also be occasionally required to work on planned activities on the weekends or public holidays as per our operational requirements. This will be an opportunity to have a better perspective of what can be further improved in production!

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

Performing all run activities in respect of the company's process, ensuring :

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– CA-CIB process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams within ITS and also BLI

Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

Managing knowledge within the team

– Share the knowledge within AS teams through the WIKI

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment is obviously a plus.

Technical and process

• Preferred

• Minimum 3 years of experience with UNIX environments

• Minimum 3 years of experience in scripting languages such as Python, Powershell

• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

• Experience with task schedulers such as Control-M

• Good understanding of IT ecosystems and application architectures

• Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean

• Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Soft skills

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

We are looking for L2 Application Ops Engineer to join our Application Services department to help us implement DevOps and accelerate the bank’s transformation. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

Mission

The L2 Application OPS Engineer is responsible to ensure production stability and contribute to the continuous improvement of the applications in scope. You will manage incidents, changes and requests as per the company's standards and SLA to ensure a high quality of service. You will also be involved in major operations as per the requirements of the bank.

As we are covering the bank’s global operations, you will work in rotational shifts* and also be occasionally doing on-call support** during non-business hours. You will also be occasionally required to work on planned activities on the weekends or public holidays as per our operational requirements. This will be an opportunity to have a better perspective of what can be further improved in production!

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

Performing all run activities in respect of the company's process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– The company process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams within ITS and also BLI

Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

Managing knowledge within the team

– Share the knowledge within AS teams through the WIKI

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment is obviously a plus.

Technical and process

• Preferred

• Minimum 3 years of experience with UNIX environments

• Minimum 3 years of experience in scripting languages such as Python, Powershell

• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

• Experience with task schedulers such as Control-M

• Good understanding of IT ecosystems and application architectures

• Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean

• Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Soft skills

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

We are looking for a seasoned AWS Technical Architect to design, implement, and optimize our cloud infrastructure on AWS. The ideal candidate will have extensive experience with AWS services, infrastructure automation using Terraform, and in-depth knowledge of networking, compute, storage, database, monitoring, and alerting solutions. This role is critical to ensure our cloud infrastructure is secure, scalable, and efficient.
Required experience of GCC and IM8 policies.

Experience with advanced AWS tools and frameworks like Kinesis, Chime, OpenSearch, and Generative AI (GenAI) using Retrieval-Augmented Generation (RAG) is highly valued.

Key Responsibilities:

Cloud Architecture and Design:

• Design and implement highly available, resilient, and scalable architectures on AWS, including networking, compute, storage, and database solutions.
• Architect solutions that leverage AWS best practices for security, cost optimization, and performance.

Infrastructure as Code (IaC):

• Develop, maintain, and manage Terraform configurations for automated provisioning and management of AWS resources.
• Implement best practices in version control, modularization, and reuse to ensure IaC maintainability and scalability.

Networking and Security:

• Design secure VPC architectures, subnets, routing, VPNs, and peering connections for multi-region and hybrid environments.
• Manage security groups, network ACLs, and identity access management (IAM) to ensure a secure AWS environment.

Compute, Storage, and Database Solutions:

• Leverage AWS services like EC2, ECS Fargate, and Lambda for compute workloads, based on application needs.
• Design scalable storage solutions using S3, EBS, and EFS.
• Architect and optimize database solutions with RDS, DynamoDB, and Aurora.

Monitoring, Logging, and Alerting:

• Implement monitoring, logging, and alerting solutions using CloudWatch, CloudTrail, and the ELK Stack (Elasticsearch, Logstash, and Kibana) to ensure observability and troubleshooting capabilities.
• Set up proactive alerts and monitoring for performance and security issues to minimize downtime and optimize performance.

Top Mandatory skills:

1. Cloud Architecture and Design
2. Infrastructure as Code (IaC)
3. Networking and Security
4. Compute, Storage, and Database Solutions
5. Monitoring, Logging, and Alerting
6. experience on GCC (AWS) – Familiar with Govtech IM8 guidelines/policies

Skills which are good to have / optional:

1. Knowledge of Python/API development
2. Setup and development of CI/CD pipeline
3. Experience on AWS chimes/Kinesis/Gen AI (bedrock)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Qualifications:

• Minimum 5 years of experience as a DevOps Engineer, Site Reliability Engineer, or in a similar role within a GCC (AWS).
• Required experience on GCC SHIP2.0
• Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI,) and configuration management tools – Terraform

CI/CD Pipeline Design and Optimization:

• Collaborate with development and operations teams to design efficient CI/CD pipelines that streamline the build, test, and deployment processes.
• Implement GitLab CI/CD best practices and optimize pipelines to reduce build times and improve deployment efficiency.
• Develop and manage infrastructure as code scripts to automate GitLab infrastructure provisioning and configuration.
• Leverage GitLab APIs and CI/CD scripts to automate repetitive tasks, reduce manual intervention, and enhance team productivity
• Able to design and create release management- managing multi release deployments and env management.
• Strong knowledge of AWS services for Network, compute, storage, security, scalability, monitoring, and alert management
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Experience with IaC tools (e.g., Terraform, AWS CloudFormation) and version control systems (e.g., Git).

Top Mandatory skills:

1. CI/CD tools (e.g., Jenkins, GitLab CI,etc
2. Configuration management tools (Jira/confluence/gitlab Wiki)
3. GCC SHIP2.0
4. IAC setup for Inrfa - terraform

Skills which are good to have / optional:

1. Knowledge of Python/API development
2. Setup and development of CI/CD pipeline
3. Experience on AWS chimes/Kinesis/Gen AI (bedrock)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Designing and building mobile applications for Android platform.
• Ensuring quality and performance of application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before final release.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.

Requirements:

• Degree in Software Development, Computer Science, or similar.
• Minimum 5 years of experience as an application developer.
• With experience on Software Development Life Cycle using Agile methodology.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Experience with continuous integration.
• Proficient with app deployment on development and production environment.
• Experience with other hybrid mobile application development tools, such as ReactNative, Cordova, etc. is a plus.
• Experience with integrating APIs.
• Android Developer: Proficiency in Java for Android.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Knowledgeable with Playstore’s rules and guidelines for releasing an app.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description:

Development and maintenance of Huawei Big Data Stack. Extraction of structured and unstructured data from different sources and create structured Data Models. Daily work will be on Hive, Spark & Hadoop and other related tools and technologies.

Develop features for recommendation to improve the business metrics like CTR, CVR etc.

Develop reports from the data based on the business requirements. Develop and Maintain systems for Self-Analytics and other Visualization requirements.

Maintain and Manage the daily running of the ETL jobs and fix the data pipeline issues, focus on “cost, compute, storage” optimization tasks on day to day basis.

Deploy Deep Learning Models, maintain and improve their prediction accuracy through data quality, feature enhancement and hyperparameter tuning.

Skills / Qualifications:

Master Degree/Bachelors in Computer Science or other related fields with coding and development background in the data base queries and related products.

Strong Working Experience with Hive, SQL, data modeling, and at least one programming language (Python, Java, Scala).

Strong working experience in big data technologies such as Apache Spark, Hive, Hadoop and Linux.

Strong capability to coalesce and present complex data sets from different sources to different data consumers.

Working Experience with one or more of the following: data processing automation, data quality, data warehousing, data governance, business intelligence, data visualization, data privacy.

Working experience in determining and implementing the security models based on privacy requirements, confirm safeguards are followed, address data quality issues, and evolve governance processes within allocated areas of ownership.

Solve data integration problems, utilizing optimal ETL patterns, frameworks, query techniques, sourcing from structured and unstructured data sources

Assist in owning existing processes running in production, optimizing complex code through advanced algorithmic concepts

Maintain the data ensure data is valid, avoid data duplicates before exposing.

Experience in data visualization and report generation, for AB Test and Model Performance.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

· This is an exciting opportunity to work for one of the leading banks.

· It is an opportunity for an experienced Test Engineer to join their team

· It will start off as a 12 months contract

The Job

· Writing test cases, preparing and creating test data, executing and retesting test cases.

· Able to leveraging on inhouse GenAI for test case creation and enrichment.

· Ensure test runs and results are completed within the given time frame.

· Develop and execute test plans to validate software functionality against requirements and specifications.

· Identify, report, and track software defects and issues.

· Perform functional, performance, security, and regression testing of software products.

· Report test results and defects to the development team and other stakeholders, and work on their resolution.

· Provide suggestions and feedback to improve the quality of the software development process across teams.

· Stay updated with the latest testing tools, techniques, and methodologies.

· Work closely with the Testing Centre of Excellence (COE) to enhance testing processes and standardize testing practices across operations.

The Talent

· Degree or diploma in computer science, engineering, or similar technical certifications.

· Minimally 1-3 years of experience in testing, quality assurance, or similar roles.

· Excellent problem-solving skills, an analytical mindset, and strong communication skills.

· Proficiency in testing tools such as JIRA, Selenium, Appium, and other testing frameworks is preferred.

· Certifications such as ISTQB (International Software Testing Qualifications Board) and CSTE (Certified Software Tester) is advantageous

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Test Engineer

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918