Total 179 job vacancies by Alphaeus Pte. Ltd.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Responsibilities:

• To collect the requirements, design, develop, configure, test, implement, support and improve ServiceNow ITSM tool.
• Customize ServiceNow applications, modules, forms, workflows, and user interfaces based on business requirements.
• Analyse the business operation needs and translate into technical requirement
• To support, troubleshooting, administration, perform patching and upgrades of ServiceNow;
• Write server-side scripts, client-side scripts, business rules, and UI policies using ServiceNow's scripting language.
• Customize and extend ServiceNow functionalities using platform features like Business Rules,
• Script Includes, UI Actions, UI Macros, and Service Portal.
• Collaborate with cross-functional teams, including system administrators, business analysts, and project managers, to deliver successful ServiceNow projects.
• Provide technical support and troubleshooting assistance to end-users for ServiceNow applications and functionalities.
• Advise on tools technology adoption based on business & technical consideration.
• Propose integration strategies for the various technology components to achieve a holistic solution.

Requirements:

• Minimum 3 years’ experience with implementation and support of ServiceNow modules and as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products.
• Preferred with ServiceNow certification, (e.g., Certified Application Developer)
• Min 2 years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development
• Min 2 years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML)
• Knowledge and experience integrating ServiceNow using platform APIs and integration tools is a MUST.
• Hands-on development and customization of ServiceNow applications.
• Solid understanding of web technologies such as HTML, CSS, and RESTful APIs.
• Strong communication and interpersonal skills

Responsibilities:

• Design, build, and maintain CI/CD pipelines using various CI/CD platforms to streamline cloud deployments.
• Integrate automation solutions across applications to enhance operational efficiency.
• Ensure best practices and security are prioritized when developing CI/CD pipelines.
• Continuously improve operational workflows through task automation.
• Collaborate with subject matter experts to ensure automation solutions meet business requirements.
• Act as an innovative, hands-on DevOps engineer, focusing on both the technological and strategic aspects of the platform.

Requirements:

• Proven experience with Kubernetes and containerization technologies.
• Strong understanding about DevOps and DevSecOps terminology.
• Proficiency in automation tools such as Jenkins, GitLab Runner, AWS Lambda, AWS CodePipeline, and AWS CodeBuild.
• Hands-on experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation.
• Management configuration tool like Ansible, Puppet.
• Familiarity with scripting languages such as Python, Bash, and PowerShell.
• Experience working in multi-cloud environments, including AWS, Azure and GCP.
• Excellent communication and collaboration skills.
• Cloud certification (AWS, Azure or GCP) is highly desirable.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirements:

• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Minimally Nitec qualifications in IT related disciplines
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing

Responsibilities:

• Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.
• Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.
• Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.
• Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.
• Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.
• Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.
• Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.
• Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.
• Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.
• Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or a related field.
• Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.
• Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.
• Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.
• Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.
• Experience with network, system, and database administration, as well as data center management in healthcare settings.
• Familiarity with Agile and Scrum methodologies for operational improvement.
• ITIL certification is preferred.

Job Description:

• The primary role as a Sitecore developer will be to design, produce and implement software solutions on .NET platform, utilizing Sitecore technology, in a highly collaborative, fast-paced environment.
• Minimum 2 - 5 years of experience with Sitecore expertise.
• Fundamental knowledge of .NET, C#, MVC, HTML5, JavaScript, REST, SOAP, WEB API, SQL databases.
• Good understanding of object- oriented design principles and software patterns, MVC.
• Knowledge of Sitecore Templates, Layouts, Components, Dynamic Bindings, Sitecore API, Rendering.
• Work with the development team in delivering Sitecore Experience Platform and related products (xDB, xConnect).
• Experience using TDS, or any other database items serializers.
• Proficient understanding of code versioning tools, such as Git/TFS etc.
• Demonstrate applying Sitecore Best Practices, such as Security roles and permissions, Workflows, caching to increase performance, etc.
• Good in documentation the overall system architecture, components, features and functionality in sufficient detail for the development team to execute the solution implementation.
• Possess strong problem-solving skills, including ability to address issues in collaboration with others as appropriate.
• Participate in web development, configuration, and support.
• Good understanding of software design principles and patterns.
• Sitecore certification(s) is a plus.

Overview: We are seeking a highly skilled and experienced IT professional with a strong background in ITIL frameworks and hands-on experience in healthcare environments to join our team as a Senior Healthcare Application Specialist. This role is pivotal in supporting the development, integration, and management of web and mobile applications within hospital and healthcare settings.

Responsibilities:

• Lead the design, development, and deployment of healthcare applications with a focus on ensuring compliance with ITIL best practices and service management standards.
• Collaborate with cross-functional teams, including product managers, UI/UX designers, and quality assurance, to define requirements and deliver scalable, high-performing applications tailored to hospital workflows.
• Implement, monitor, and optimize ITIL processes to maintain service quality and ensure operational efficiency.
• Manage end-to-end application lifecycle, including requirements gathering, solution design, implementation, testing, deployment, and support.
• Perform regular code reviews and mentor junior developers to ensure adherence to best practices, code quality, and consistent delivery timelines.
• Utilize Agile and Scrum methodologies to streamline development processes and prioritize project tasks.
• Troubleshoot and resolve application issues, ensuring minimal disruption to hospital operations.
• Maintain thorough documentation of application updates, enhancements, and incidents, aligning with ITIL standards for incident and change management.
• Collaborate with hospital IT and operational staff to understand workflow needs and ensure that the solutions provided are practical, secure, and compliant with healthcare regulations.
• Continuously explore emerging technologies and industry trends to integrate best practices and enhance healthcare application functionalities.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Over 10 years of experience in web and mobile application development, with a minimum of 5 years in healthcare or hospital environments.
• Strong background in Java, Kotlin, JavaScript, and associated frameworks such as Spring Boot, Struts2, and Hibernate.
• Proficiency in mobile development, particularly Android (Java, Kotlin), and experience with iOS development.
• Proven expertise in ITIL service management practices, including incident, problem, and change management.
• Hands-on experience with integration technologies such as RESTful APIs, SOAP, LDAP, and various database systems like DB2 and SQLite.
• Familiarity with CI/CD processes using tools like Jenkins, Maven, and Gradle.
• Solid understanding of Agile methodologies, including Scrum, and experience in managing sprints and project timelines.
• Excellent communication and collaboration skills, with a track record of working closely with healthcare professionals to develop user-centric solutions.
• ITIL certification is preferred.

Role Description:
As a Cloud Security Engineer, you will provide excellent technical guidance to customers adopting Google Cloud services. You will provide best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will provide prescriptive guidance in ensuring customers receive the best of what Google Cloud Platform (GCP) can offer and you will ensure that customers have the best experience in migrating, building, modernising, and maintaining applications in Google Cloud. Additionally, you will work closely with Product Management and Product Engineering to drive excellence in Google Cloud products and features.

Responsibilities:

• Provide deep domain expertise in cloud security and be a trusted technical advisor to customers and solve complex cloud security & compliance challenges.
• Work with customers to design and develop cloud security architectures and solutions to meet and exceed their security requirements, through deep dive discussions, strategic presentations/recommendations, and hands on implementation in Google Cloud environment.
• Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders.
• Communicate effectively via video conferencing for meetings, technical reviews and onsite delivery activities.
• Manage disparate senior stakeholders within customer environments to deliver consensus and drive positive customer outcomes on the Google Cloud platform.
• Stay connected with the latest security trends throughout various industry verticals.
• Travel regularly (up to 30%, although we also frequently use video conferencing) in-region for meetings, technical reviews, and onsite delivery activities.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field or equivalent practical experience.
• Minimum 5 years of security architecture and/or security engineering experience
• Coding experience in one or more general purpose languages.
• Experience managing customer projects to completion, working with engineering teams, sales and partners.
• Experience architecting, developing, or maintaining secure cloud solutions.
• Hands on and deep knowledge of security principles.
• Demonstrated experience in Cloud Security delivered within the context of customer facing roles.
• Experience understanding attacks and mitigation methods, in two or more of the following: Network protocols and secure network design; Operating system internals and hardening; Web application security; Security assessments and penetration testing; Authentication and access control; Applied cryptography and security protocols; Security monitoring and intrusion detection, Incident response and forensics; Development of security tools, automation or frameworks.
• Strong practical experience securing Kubernetes and containerised workloads.

Responsibilities:

• Responsible for the support of IT infrastructure on the Unix platform
• Provide expertise in troubleshooting and identifying root cause analysis of server and application issues
• Deploy Unix/Linux packages and bug fixes to Test/PreProd/Production environments
• Responsible for the day-to-day operational aspects of Unix/Linux/Solaris/Redhat/AIX/SUSE administration to meet the business needs and service levels
• Adhere to change management requirements for change requests
• Manage operational changes through the change request process and provide status reports to the relevant parties
• Provide 1st and 2nd level operational support of Unix/Linux/Solaris/Redhat/AIX/SUSE
• Provide 1st level troubleshooting of 3rd party applications that is used to support the infrastructure, and follow up with 3rd party vendor to resolution
• Participates in audit activities and responds to audit findings
• Respond promptly to incidents, security alerts, and investigations and deliver temporary or permanent resolutions of incidents escalated, and provide timely status updates/reports to relevant parties
• Ensure service levels meet the requirements, and propose and implement action plans when required
• Responsible for the implemntation of service continuity measures, such as backup/restor procedures and disaster recovery plan, to ensure continuity of the business operations
• Support of other Unix/Linux administration activities
• As this is a 24x7 environment, some activities need to be conducted after working hours (eg. patching)
• Ensure documentation is updated
• Any other duties as required or assigned
• Depending on activities, occasional travel to other offices in Singapore is required

Requirements:

• Minimum Diploma in Information Technology, Computer Science or equivalent
• At least 3 years of relevant working experience in Unix/Linux/Solaris/Redhat/AIX/SUSE administration in an enterprise-level environment
• Strong Knowledge and experience in RedHat Clustering and Oracle Solaris Clustering
• Strong Knowledge and experience in scripting tools/languages, such as Perl, Ruby, and AWK
• Relevant knowledge of SolarWinds
• Knowledge of Microsoft technology like Windows Server, Active Directory, Group Policy, etc is an advantage
• Working hours are typically 9 am to 6 pm but with variations due to the 24x7 environment (eg. Patching activities)

Overview: (Summary of the role)

The Storage Engineer must be a certified Storage (SAN) and Backup Administrator in administration and troubleshooting, in a 24x7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts). The Engineer will be expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:

• IBM V3700 and V7000
• EMC unity or EMC VNX
• NETAPP storage
• HP Nimble or any Dell storage
• Hitachi storage
• EMC Isilon or any NAS product
• Cisco or Brocade san switches
• NETBACKUP or Veeam
• IBM tape libraries

Responsibilities:

• Provide Installation, administration and maintenance support for Storage Area Network and Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operating environment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can function fully. Enterprise Backup.
• Administration and management of Symantec backup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuilt of Production or DR servers after each DR should the need arise.
• Manage and monitor multiple storage subsystem.
• Manage disk partitioning.
• LUN assignments (create, modify or delete LUN of various sizes).
• Creation and management of Zones.
• Manage the storage capacity and utilization.
• Conduct capacity planning and performance tuning.
• Define and configure security within the storage subsystem.
• Maintaining or troubleshooting the zones and switch related issues.

Requirements:

• Recognized Diploma/Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.
• At least 3 years’ experience in Enterprise Backup Solutions and Storage Area Networks.
• Experience in power cycling the storage devices and upgrading the SAN switches.
• Working experience on storage replication is good to have.
• Experience data centre shutdown activities.
• Experience in DR exercises.
• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective.
• Demonstrated leadership ability and achievement oriented.
• Must be able to work independently with minimal supervision.
• Strong analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
• Effective verbal and written communication skills.
• Customer service-oriented and an effective team player.
• Preferable with government sector experience.

Responsibilities:

• Oversee mission-critical data center operations, ensuring reliability and seamless service delivery within a healthcare-focused environment.
• Manage infrastructure performance, monitor network and server operations, and address data center incidents promptly to meet strict healthcare SLAs.
• Coordinate closely with healthcare clients, acting as the primary point of contact for infrastructure support and escalation management.
• Lead a team of network, server, and on-site engineers, focusing on optimizing operational efficiency and maintaining service continuity.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs), ensuring compliance with healthcare-specific data security and safety protocols.
• Oversee vendor management and collaborate with IT and infrastructure teams to resolve any technical or service-related issues.
• Conduct regular incident reporting, trend analysis, and preventive measures to preemptively mitigate risks and support high service standards.
• Manage backup and recovery operations, leveraging tools such as Veritas NetBackup and Symantec to ensure data integrity and continuity.

Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• At least 8 years of experience in data center or critical infrastructure management, with specific experience in a healthcare setting.
• ITIL Foundation Certification is mandatory.
• In-depth knowledge of healthcare industry requirements and data security standards.
• Proficiency in monitoring tools (e.g., SolarWinds, Tivoli) and backup solutions (e.g., Veritas NetBackup).
• Proven leadership skills with experience in managing SLAs, resolving escalations, and maintaining client relationships in high-stakes environments.
• Excellent problem-solving abilities, with a proactive approach to ensuring operational stability and reliability.

About the job:

• To consolidate report on various financial tasks accurately and efficiently.
• Processing of Service request, invoicing, GR & claims.
• Assisting the financial management team with financial reporting & budget planning.
• Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date
• Maintaining of monthly O&S progress report
• Writing of minutes
• Follow up action items
• Process personal clearance and monitor to ensure clearance are up to date
• Process ad hoc request like submitting of job tickets
• Coordinate with contractors to arrange with Maintenance Agency for preventive maintenance
• To track all purchase orders due date and ensure timely payment and perform GR
• To arrange monthly O&S meeting and to track follow up actions with contractors
• Communicate issues, and improvements to relevant business partners and find opportunities and alignments that will benefit other communities.

About you:

• At least a Degree holder related to IT.
• Good Knowledge in Microsoft Office, Excel, and desktop productivity tools
• Proficiency in Pivot table, Vlookup, Excel Function
• Resourceful, independent, responsive, and pro-active.
• Excellent written, verbal communication and presentation skills with the ability to effectively communicate with all levels.
• Ability to build and maintain positive working relationships across projects, control teams & customers
• Experience working under minimal supervision from management with a strong commitment to team participation.

Job Responsibilities:

• Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction.
• Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes.
• Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
• Collaborate with other IT teams and departments to resolve complex technical issues and ensure seamless service delivery.
• Develop and maintain service desk and technical procedures, documentation, and knowledge base to facilitate efficient problem resolution and training.
• Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
• Stay up to date with emerging technologies, industry trends, and best practices in IT service management. Perform regular IT audits of processes to discover areas of weaknesses and fortify them.
• Collaborate with Infrastructure on device deployment and ensure change management is followed to minimize risk to the business.

Qualifications:

• Minimum NITEC in any discipline
• Minimum of 2 years of experience in IT support, with 1 year in a leadership or supervisory role.
• Proven experience in managing and motivating a team to achieve performance targets and deliver high-quality customer service.
• Comfortable to work in a healthcare environment.

SUMMARY:

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements:

• Diploma in IT-related fields
• Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Core Rotating 8.5hr staggered

• Monday to Friday: 8.5hrs
  1. Day Shift: 01.00PM – 10.30PM, with dinner break
  2. Night Shift: 10.30PM – 08.00AM with night snack/supper break

About the job:

• Monitor systems, applications, and network infrastructure events 24x7x365 using monitoring tools.
• Able to perform first call resolution, troubleshooting problems with hardware and software, including responding to support requests from users
• Identify and perform L1 analysis of incidents based on SOP and resolve the incident, escalate incidents to Level 2 support engineers where required.
• Perform daily activities as documented in the daily checklist.
• Monitor, track and update the change management activities & routine activities.
• Ensure that all outstanding activities/tasks are documented and handed over to incoming shift.

About you:

• At least two (2) years as a command centre operator with 12-hrs shift rotation;
• At least three (3) years of IT experience with hands-on experience on MS Windows or Unix platform;
• At least two (2) years of Incident Management experience;
• At least ITIL V3 Foundation Certification

About the job:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

About you:

• At least Diploma in relevant to IT
• Knowledge in troubleshoot Window 10
• Minimum 1 year of experience in WOG project.

About the job:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

About you:

• Min Diploma in IT-related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Others:

• Monday - Friday rotating 8.5 shifts.
• Shift allowance
• This position required to do project clearance.

Job Description:

Responsibilities:

• Provides off-site support to end-users (from healthcare environment) with good customer satisfaction
• Be available to take calls
• Provide first-level support to troubleshoot and solve technical problems
• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight
• Prompt response to queries via voicemail / email / fax
• Accurate assessment/ resolution of problems
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
• Coordination for employee user account administration, activation, changes, and terminations
• Receive and answer all users' IT service request calls

Requirements:

• Candidate with no experience are welcome to apply
• Minimum NITEC in IT relevant discipline
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems
• Candidate willing to work for rotational shift.
• Work Location: Changi Business Park (Expo Mrt)

About the job:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and/or level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

About you:

• Tertiary education in in Computer Science, Information Technology, or related field.
• At least 3 to 5 years of experience in administering Windows-based systems, Microsoft SCOM Experience, and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

Additional Preferred Skills:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis

ABOUT THE JOB

We are looking for a driven and strategic Finance & Business Controller to lead financial operations and drive business performance across multiple entities. Reporting to the Managing Director, you will play a key role in shaping the company’s financial strategy, focusing on optimizing P&L, revenue growth, and operational efficiency. This role requires a mix of financial expertise, leadership, and business acumen, with the ability to translate complex data into actionable insights for strategic decision-making. If you’re a results-oriented professional with an entrepreneurial spirit and a passion for leading change, this is the perfect opportunity to grow into a senior leadership role.

Responsibilities:

• Lead the company’s financial planning and analysis function, driving both long-term and short-term financial goals in alignment with business strategy. Focus on optimizing P&L performance, protecting revenue, gross margin, and EBITA, while ensuring financial sustainability.
• Act as a key advisor to the Managing Director and senior leadership, providing data-driven insights and strategic recommendations that support informed business decisions.
• Oversee full sets of accounts, including AR, AP, GL, and financial reporting, ensuring all financial processes are efficient and aligned with company objectives.
• Leverage financial models, business metrics, and performance analysis to provide actionable insights, supporting the company’s growth and operational improvement.
• Champion process improvements, financial controls, and systems enhancements across the finance function. Ensure the finance team is using best practices to optimize productivity and performance.
• Mentor and develop the finance team, cultivating a high-performance culture. Promote accountability, collaboration, and continuous learning within the team.
• Ensure timely and accurate financial reporting to management, while maintaining full compliance with tax laws, statutory requirements, and company policies.
• Work closely with business units and departments across the organization to align financial objectives with business needs and drive cross-functional initiatives that improve financial and operational outcomes.
• Manage relationships with key stakeholders, including auditors, banks, tax authorities, consultants, and external partners. Ensure effective communication and collaboration to support the company’s strategic goals.
• Identify, assess, and mitigate financial risks, while ensuring the company remains compliant with all regulatory requirements and internal controls.

Requirements:

• Bachelor’s degree in Finance, Accounting, or Business; or professional certifications (CPA, CMA, etc.) would be an advantage.
• 7+ years of experience in finance roles, with at least 5 years in a senior leadership capacity, ideally with exposure to multi-entity or regional operations.
• Proven ability to provide strategic financial insights that drive business decisions. Ability to connect financial analysis with business performance.
• Experience leading teams and driving high performance. Strong mentoring and people management skills are essential.
• Expertise in financial modelling, forecasting, budgeting, and variance analysis. Strong ability to interpret complex data and communicate it effectively to non-financial stakeholders.
• Exceptional communication and interpersonal skills, with the ability to manage relationships and influence across all levels of the organization.
• Experience implementing and optimizing financial systems, processes, and controls to improve efficiency and accuracy.
• A proactive, solutions-oriented approach with the ability to thrive in a dynamic, fast-paced environment. Strong desire to make a measurable impact on the organization.

Only Short-Listed Candidates will be Notified & Contacted.

Key Responsibilities:

• Supervise and lead a team of data center technicians and vendor staff
• Coordinate daily operations including monitoring of data center systems, facilities and environment
• Identify and respond to system alerts, issues and incidents, escalating to management as needed
• Administer and oversee service desk operations for data center-related tickets/requests
• Liaise with internal teams regarding data center maintenance, upgrades and support needs
• Assist with disaster recovery activities, testing and documentation
• Ensure adherence to operational policies, processes and service level agreements
• Conduct periodic reviews and report on operational gaps, risks or improvement areas
• Maintain accurate documentation of data center facilities, equipment records and procedures
• Follow and enforce safety and compliance protocols within the data center
• Provide training, guidance and oversight to the data center technician team

Requirements:

• Bachelor's or associate’s degree in IT, Computer Science or related technical field
• 2+ years of experience in data center operations, facilities monitoring and management
• 1+ years of experience leading or supervising a technical operations team
• Solid understanding of data center infrastructure
• Working knowledge of monitoring systems, ticketing systems and incident management

About the job:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and/or level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

About you:

• Tertiary education in in Computer Science, Information Technology, or related field.
• At least 3 to 5 years of experience in administering Windows-based systems, Microsoft SCOM Experience, and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

Additional Preferred Skills:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.

• Be available to take calls.

• Prompt response to queries via voicemail / email / fax.

• Accurate assessment/ resolution of problems.

• Provide first level support to troubleshoot and solve technical problems.

• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.

• Coordination for employee user account administration, activation, changes, and terminations.

• Receive and answer all users' IT service request calls.

Requirements:

• Min Nitec in any discipline

• Good command in English to liaise with different entities

• Junior level position is available.

Job Description:

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

**Details:

• On Job Training Provided
• Eligible candidate may be sponsored for ITIL, Microsoft, CCNA, CompTIA Security+ AND Work Study Diploma in IT with reputed polytechnic

Responsibilities:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service requests related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involved in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meets requirement. Propose and implement action plans when required.
• Established facility management standards/best practices to ensure
• operation consistency across project/facility management teams.

Requirement:

• Minimum NITEC in IT relevant discipline
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines.